Hi Elva, How is it linked when using an LDAP Customer source ? How to assigne the company in the LDAP configuration ?
Thanks, Ionel Le 17 nov. 2010 à 18:15, Elva Novoa a écrit : > On 11/16/2010 1:51 PM, Jober Mijares wrote: >> Then, maybe i'm confused but I thought that the function of the company >> client, is link several customers in just one company. > Hi Jober, > > Actually you are right in the definition of Customer Company. You should > be able to create more than one customer with the same company, but you > need to add customer companies first. What version of OTRS are you > using? In OTRS 3.0.1, this field (CustomerID) was changed to be a > drop-down when you are adding a new customer, so that you can select a > company from the registered ones. > > I hope this helps! > > Regards, > Elva > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
