Follow-up from the support engineer: >> PCA uses patchadd internally to apply patches. Would we be having >> this discussion if we had used PCA to download the patches, then applied >> each one manually using patchadd? What if we had written a shell script >> to loop through the patches, and run patchadd? >> >> How would the latter be different than using PCA to apply the patches? > > We also do not provide support assistance for any custom scripts which apply > multiple patches; only for the Sun-provided patch cluster installation scripts > and even those are provided mostly as a convenience. Any issues with any > such tools must be reproduced using manual installation methods to receive > full support.
--- SNIP --- > The only methods to *repair* the system and return it to a supportable > configuration are as follows: > > 1) reinstall > 2) upgrade install > 3) revert to a point before PCA was used and return to the current patch > levels without it. If the issue persists we can begin developing a fix as > mentioned above so you can revert once more and then apply the fix. > > In order to assist further, we need you to perform one of the above actions. > The issue either will or it will not persist and we can resume the > investigation > from that point, if necessary, with renewed confidence in the integrity of the > rest of the system. We're going with the "upgrade install" route - don't have the time/energy to fight this battle while the server is non-functional. --Scott
