On Thursday 20 December 2007 10:22:11 Andy Armstrong wrote: > On 20 Dec 2007, at 18:19, Dave Rolsky wrote:
> > My other big annoyance with smoke testers/reporters is that a lot of > > folks simply do not respond to requests for more information. It's > > generally pretty rare that the failure report includes enough > > information for me to do anything about it, so without an engaged > > party on the other end, it really is just noise. > I think Barbie has been on a drive to make testers more contactable > and, by implication, responsive. Let's hope so. I get the occasional failure on platforms I cannot support on my own, so there's very little I can do sometimes, and subsequent test reports aren't all that useful. I appreciate that people are testing on other platforms, but there's definitely a gap between automated smoke testing and actually fixing problems. -- c