On: Wed, 11 Feb 2004 Mark Johann wrote:- >> Just called Adobe Tech Support - I assume everyone else here knows they >> decline to offer free tech support if you have an archaic, non-current >> version such as 7.01 - ? I told them I was appalled by their demand for cash >> to help me... > > It applies to Photoshop CS as well; no help what so ever unless you fork > over cash. I find it appalling. You'd think they'd give you at least the > first call or 90 days free. They're getting the "giant" corp. syndrome.
We don't altogether need Adobe for Tech Support, Photoshop is too big for any one human to know, to remember, or too fully understand - even. Adobe know this, and besides, one has to delve deep. Most of their tech support is pitch at low to middlebrow generalities, and the rest meted out amongst the populace on their user-forums, which with a bit of dilligent patience usually gets a positive solution to a posted request. Methinks that Pro-DIG is arguably as good a source of help and information, as top Adobe bods and alpha-testers are amongst us, along with some shall we say, more informal pixel mashers. William Curwen http://www.william.ws =============================================================== GO TO http://www.prodig.org for ~ GUIDELINES ~ un/SUBSCRIBING ~ ITEMS for SALE
