It was 11/2/04 4:45 pm, when Mark Johann wrote: > It applies to Photoshop CS as well; no help what so ever unless you fork > over cash. I find it appalling. You'd think they'd give you at least the > first call or 90 days free. They're getting the "giant" corp. syndrome.
Mark Guess you didn't read my post. What makes you say "no help what so ever unless you fork over cash?" According to their documentation, free phone support is provided to registered users with the exception of certain regions listed on their website. You can "activate you support period at any time after you register a product." They do go on to say that each product has its own support period. That's understandable. They are a profit making corporation and not in it for the fun of it. Therefore, I do think people are being unrealistic in expecting support for an unlimited duration. IAC, you are only paying about �125 for an upgrade. Most photographers can earn that in an hour or so. Photoshop, IMO, pays for itself in a single day. So, in effect, you are using it for free day in day out, week in week out, year in year out...what more do you want? <g> Adobe offer paid support if your support period has ended; take it, move on, earn some more money and enjoy life...<g> Shangara Singh. ---------------------------------------------------------------------------- :: Photoshop CS Adobe Certified Expert (ACE) :: Photoshop CS Essential Tips && ACE Exam Aids && Glossary :: http://www.photoshopace.com && http://www.examaids.com =============================================================== GO TO http://www.prodig.org for ~ GUIDELINES ~ un/SUBSCRIBING ~ ITEMS for SALE
