Well Glen that is why they are coming out with the new web portal Insight 2
I do agree that team viewer is excellent and we have used it over the years with the product development, EFT's, border-left:#1010ff 2px solid; margin-left:5px; width:100%"> I have found that using only the Conext portal for troubleshooting is valueless... The level of detail and remote control is lost, and I have resorted to installing a remote PC control application on a laptop and leaving it at the customer's site for a few months to be able to collect and control a troublesome system using a local connection to the Combox. I found TeamViewer allows bi-directional control of the laptop (lid closed and mouse disconnected) from anywhere without having to setup a VPN or opening ports on a customer's router, or using a dynamic DNS service. They even have an app that lets me access it from my phone, a PC or a website. -Glenn FROM: RE-wrenches ON BEHALF OF Dave Angelini Offgrid Solar SENT: Friday, November 30, 2018 7:22 PM TO: Mac Lewis CC: RE-wrenches SUBJECT: Re: [RE-wrenches] mate 3s locking Hi Mac, I use a cell for some clients with combox. I use Conext Insight for some, it is a web portal like outbacks optics. Insight is nice because I just look at a specific site and if I see green, I do not really worry too much. It is read only and that is how Schneider gets around port forwarding. It has everything that is on the combox from a data push out only. At this time I am field testing XW pro which will use the conext gateway and adds the first wifi monitoring to the power scene. Insight 2 will be out around february and it is read/ right into the conext gateway. I like the new user interface alot more and it has a fresh new look that works for me. The xwp has the cal rule 21 for grid and microgrid, better parameters in the power electronics that may add some flexibility in a higher power rating/surge than the current 6.8kw. Living large here now that we finally got to fill our 18 K gallons of tanks with rain! We were down to 3K and that is bare minimum for a wildfire. DAVE ANGELINI OFFGRID SOLAR "WE GO WHERE POWERLINES DON'T" E-MAIL TEXT 209 813 0060
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