[Desktop-packages] [Bug 1850627] Re: Right click happens automatically, disturbs work
Ok. 1. Please give the command to install "libinput-tools" 2. Where can I find " to see what events are generated? Also could you attach your 'journalctl -b 0' log". Thanks. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850627 Title: Right click happens automatically, disturbs work Status in gnome-shell package in Ubuntu: Incomplete Bug description: Since the last 3-4 days, the right click happens all by itself. Sometimes replacing the left click, while working in Inkscape or handling files on desktop for a fully updated 18.04. It is so annoying and good enough to destroy the work we are doing. I manually cleaned my mouse just in case hardware is causing the issue I tried using Cinnamon DE. There was no such issue in it. It would be great if there could be a fix. Thanks. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.2 ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname: Linux 5.0.0-32-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 30 16:35:11 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-07-12 (109 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1850627/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1849416] Re: Xubuntu ping command leading to all of sessions closed
Could you just 'journalctl -b 0' and attach that? there could be kernel error or such which aren't to do with the specific pid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to iputils in Ubuntu. https://bugs.launchpad.net/bugs/1849416 Title: Xubuntu ping command leading to all of sessions closed Status in iputils package in Ubuntu: Incomplete Bug description: Hi,my server version is Ubuntu 18.04.3 LTS. When I use ping command, all the sessions will be closed and returned socket error 10053. However,it is normal when I ping the valid address likes: ping -c 4 bugs.launchpad.net. But when I ping other address which would return "Destination Host Unreachable", all the distal session in putty or another shell would be colsed with "Connection closed by foreign host". Other commands like netcat have the same error. I checked the syslog without no returned error after using ping for this strange phenomenon, through syslog included some related information: syslog.1:Oct 22 21:15:16 dell systemd-timesyncd[1298]: Synchronized to time server 91.189.89.199:123 (ntp.ubuntu.com). syslog.1:Oct 22 21:17:35 dell systemd-timesyncd[1298]: Timed out waiting for reply from 91.189.89.199:123 (ntp.ubuntu.com). or messages:Oct 22 23:14:53 dell blueman.desktop[3974]: ERROR:dbus.proxies:Introspect error on org.bluez:/: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.bluez': timed out (service_start_timeout=25000ms) messages:Oct 22 23:14:53 dell blueman.desktop[3974]: ERROR:dbus.proxies:Introspect error on org.bluez:/org/bluez: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.bluez': timed out (service_start_timeout=25000ms) messages:Oct 22 23:14:53 dell blueman.desktop[3974]: ERROR:dbus.proxies:Introspect error on org.bluez:/: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.bluez': timed out (service_start_timeout=25000ms) I guess some daemon programs may peform their function via ping or other ways. User sessions always be closed immediately and connection refusion time usually takes no more than 1 min, and it won't kill running jobs in closed session. Especially, this phenomenon never happens in apt-get and conda or wget command. I have no idea what lead to this strange phenomenon. Please give me advice. Thanks! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/iputils/+bug/1849416/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850696] Re: Regression: cannot close notifications
** Tags added: desktop-lts-wishlist -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850696 Title: Regression: cannot close notifications Status in GNOME Shell: New Status in gnome-shell package in Ubuntu: Triaged Bug description: Upstream reports: * https://gitlab.gnome.org/GNOME/gnome-shell/issues/1805 * https://gitlab.gnome.org/GNOME/gnome-shell/issues/1803 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1850696/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1844853] Re: IBus no longer works in Qt applications after upgrade
** Changed in: glib2.0 (Ubuntu) Status: Confirmed => Fix Committed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to glib2.0 in Ubuntu. https://bugs.launchpad.net/bugs/1844853 Title: IBus no longer works in Qt applications after upgrade Status in GLib: Fix Released Status in ibus: Fix Released Status in glib2.0 package in Ubuntu: Fix Committed Status in ibus package in Ubuntu: Fix Released Status in glib2.0 package in Debian: Fix Released Bug description: Kubuntu Release 18.04.3 LTS Expected behavior: ibus continues working as before after applying security update 1.5.17-ubuntu5.1 from version 1.5.17-ubuntu5. Observed behavior: ibus is not usable anymore in Qt applications. After updating ibus and the related packages ibus-gtk, ibus-gtk3, libibus-1.0-5 and gir1.2-ibus-1.0 all from version 1.5.17-ubuntu5 to 1.5.17-ubuntu5.1, I can no longer use ibus in Qt applications. Using shift-space no longer changes the selected input method and even when i switch to the mozc input method in a gtk application, i can not use it in any Qt applications. When starting qtconfig in a terminal, I also get the following message: Bus::open: Connect ibus failed! IBusInputContext::createInputContext: no connection to ibus-daemon This bug was not present in version 1.5.17-3ubuntu5 and I also confirmed that downgrading the packages to version 1.5.17-3ubuntu4 restores ibus functionality in Qt applications. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ibus 1.5.17-3ubuntu5.1 ProcVersionSignature: Ubuntu 5.0.0-30.32~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-30-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CurrentDesktop: KDE Date: Sat Sep 21 07:58:56 2019 InstallationDate: Installed on 2019-06-28 (84 days ago) InstallationMedia: Kubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) SourcePackage: ibus UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/glib/+bug/1844853/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850750] Re: Real Time Performance issue of Gnome Shell 3.34 in Ubuntu 19.10
Thank you for your bug report. The log has quite some warnings about appindicator. Do you have an application integrating with the top panel icons? It could be similar to bug #1849142 ** Changed in: gnome-shell (Ubuntu) Importance: Undecided => Low ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850750 Title: Real Time Performance issue of Gnome Shell 3.34 in Ubuntu 19.10 Status in gnome-shell package in Ubuntu: Incomplete Bug description: Performance issue of Gnome Shell 3.34 in Ubuntu 19.10 UI is delaying when we switch window, mouse pointer is not go smooth ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 Date: Thu Oct 31 11:22:10 2019 DisplayManager: gdm3 GsettingsChanges: ProcEnviron: LANGUAGE=en_IN:en TERM=xterm-256color PATH=(custom, no user) LANG=en_IN SHELL=/bin/bash RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-10-23 (7 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1850750/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850627] Re: Right click happens automatically, disturbs work
Could you install libinput-tools and use it as described there https://wayland.freedesktop.org/libinput/doc/latest/tools.html#libinput-debug-events to see what events are generated? Also could you attach your 'journalctl -b 0' log to the bug? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850627 Title: Right click happens automatically, disturbs work Status in gnome-shell package in Ubuntu: Incomplete Bug description: Since the last 3-4 days, the right click happens all by itself. Sometimes replacing the left click, while working in Inkscape or handling files on desktop for a fully updated 18.04. It is so annoying and good enough to destroy the work we are doing. I manually cleaned my mouse just in case hardware is causing the issue I tried using Cinnamon DE. There was no such issue in it. It would be great if there could be a fix. Thanks. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.2 ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname: Linux 5.0.0-32-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 30 16:35:11 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-07-12 (109 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1850627/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850627] Re: Right click happens automatically, disturbs work
I am currently on Wayland in 18.04. The auto right click just happened. I will try to use Wayland for the rest of the day and see if it comes back. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850627 Title: Right click happens automatically, disturbs work Status in gnome-shell package in Ubuntu: Incomplete Bug description: Since the last 3-4 days, the right click happens all by itself. Sometimes replacing the left click, while working in Inkscape or handling files on desktop for a fully updated 18.04. It is so annoying and good enough to destroy the work we are doing. I manually cleaned my mouse just in case hardware is causing the issue I tried using Cinnamon DE. There was no such issue in it. It would be great if there could be a fix. Thanks. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.2 ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname: Linux 5.0.0-32-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 30 16:35:11 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-07-12 (109 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1850627/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1848741] Re: [amdgpu] Ubuntu 19.10 horizontal graphics corruption on AMD Ryzen 2500u (Raven Ridge)
I guess this patch fixes the issue:
commit b05f65d7720b172b6fde3abfa49ed66837071d45
Author: Alex Deucher
Date: Thu Aug 15 08:27:09 2019 -0500
drm/amdgpu/gfx9: update pg_flags after determining if gfx off is
possible
We need to set certain power gating flags after we determine
if the firmware version is sufficient to support gfxoff.
Previously we set the pg flags in early init, but we later
we might have disabled gfxoff if the firmware versions didn't
support it. Move adding the additional pg flags after we
determine whether or not to support gfxoff.
Fixes: 005440066f92 ("drm/amdgpu: enable gfxoff again on raven series (v2)")
Tested-by: Kai-Heng Feng
Tested-by: Tom St Denis
Signed-off-by: Alex Deucher
Cc: Kai-Heng Feng
Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc5/
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https://bugs.launchpad.net/bugs/1848741
Title:
[amdgpu] Ubuntu 19.10 horizontal graphics corruption on AMD Ryzen
2500u (Raven Ridge)
Status in linux package in Ubuntu:
Confirmed
Status in xserver-xorg-video-amdgpu package in Ubuntu:
Confirmed
Bug description:
I have graphics artefacts: screan tearing, pieces of the previous window
appear in the newly opened window.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-08 (42 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Package: gnome-shell 3.34.1-1ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1
Tags: eoan
Uname: Linux 5.3.0-18-generic x86_64
UpgradeStatus: Upgraded to eoan on 2019-10-17 (3 days ago)
UserGroups: adm cdrom dip docker input lpadmin plugdev sambashare sudo
_MarkForUpload: True
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[Desktop-packages] [Bug 1850750] [NEW] Real Time Performance issue of Gnome Shell 3.34 in Ubuntu 19.10
Public bug reported: Performance issue of Gnome Shell 3.34 in Ubuntu 19.10 UI is delaying when we switch window, mouse pointer is not go smooth ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 Date: Thu Oct 31 11:22:10 2019 DisplayManager: gdm3 GsettingsChanges: ProcEnviron: LANGUAGE=en_IN:en TERM=xterm-256color PATH=(custom, no user) LANG=en_IN SHELL=/bin/bash RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-10-23 (7 days ago) ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug eoan third-party-packages -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850750 Title: Real Time Performance issue of Gnome Shell 3.34 in Ubuntu 19.10 Status in gnome-shell package in Ubuntu: New Bug description: Performance issue of Gnome Shell 3.34 in Ubuntu 19.10 UI is delaying when we switch window, mouse pointer is not go smooth ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 Date: Thu Oct 31 11:22:10 2019 DisplayManager: gdm3 GsettingsChanges: ProcEnviron: LANGUAGE=en_IN:en TERM=xterm-256color PATH=(custom, no user) LANG=en_IN SHELL=/bin/bash RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-10-23 (7 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1850750/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1849859] Re: error when connecting to smb server
@Till - does any of this look familiar from a printing POV? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1849859 Title: error when connecting to smb server Status in cups package in Ubuntu: New Status in samba package in Ubuntu: New Status in system-config-printer package in Ubuntu: New Bug description: when I connect to smb server (nas) permanently appears "Error while getting peer-to-peer dbus connection: Operation was cancelled" The printer at this NAS doesn't work too. "held for authentication KeyError: 'auth-info-required'" The same printer at usb port works fine. Ubuntu development version 20.04 system-config-printer version 1.5.11-4ubuntu1 smbclient version 2:4.10.7+dfsg-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1849859/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1849859] Re: error when connecting to smb server
Hiho, keine Angst "von Interesse" ist erst einmal jede Meldung. Ich selbst bin nur nicht so fit mit dem Druckteil von Samba und Co. I think we should add cups and system-config-printer bug tasks as I think this isn't really a samba things. Ich Fasse mal zusammen: - printer setup that worked with 18.04, but fails with 20.04 - no authentication configured on the printer side - authentication pop up then fails missing said authentication (see trace in terminal.bmp) - Maybe related to bug 1849859 or similar ** Also affects: cups (Ubuntu) Importance: Undecided Status: New ** Also affects: system-config-printer (Ubuntu) Importance: Undecided Status: New ** Changed in: cups (Ubuntu) Assignee: (unassigned) => Till Kamppeter (till-kamppeter) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1849859 Title: error when connecting to smb server Status in cups package in Ubuntu: New Status in samba package in Ubuntu: New Status in system-config-printer package in Ubuntu: New Bug description: when I connect to smb server (nas) permanently appears "Error while getting peer-to-peer dbus connection: Operation was cancelled" The printer at this NAS doesn't work too. "held for authentication KeyError: 'auth-info-required'" The same printer at usb port works fine. Ubuntu development version 20.04 system-config-printer version 1.5.11-4ubuntu1 smbclient version 2:4.10.7+dfsg-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1849859/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1841679] Re: [nvidia] Login screen never wakes after sleeping and there is no way to recover
*** This bug is a duplicate of bug 1850727 *** https://bugs.launchpad.net/bugs/1850727 ** This bug has been marked a duplicate of bug 1850727 Let GDM timeout and it changes to a blank screen where there is no way to recover -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1841679 Title: [nvidia] Login screen never wakes after sleeping and there is no way to recover Status in gdm3 package in Ubuntu: Expired Status in gnome-shell package in Ubuntu: Expired Bug description: This was recreated on a System76 Serval WS (serw11) on Ubuntu 18.04 with the following versions of packages: ```cat /etc/os-release NAME="Ubuntu" VERSION="18.04.3 LTS (Bionic Beaver)" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 18.04.3 LTS" VERSION_ID="18.04" HOME_URL="https://www.ubuntu.com/"; SUPPORT_URL="https://help.ubuntu.com/"; BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"; PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"; VERSION_CODENAME=bionic UBUNTU_CODENAME=bionic apt policy gdm3 gdm3: Installed: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7 Candidate: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev Version table: *** 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7 100 100 /var/lib/dpkg/status 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev 1001 1001 http://ppa.launchpad.net/system76-dev/stable/ubuntu bionic/main amd64 Packages 3.28.3-0ubuntu18.04.4 500 500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 3.28.0-0ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages apt policy gnome-shell gnome-shell: Installed: 3.28.4-0ubuntu18.04.1 Candidate: 3.28.4-0ubuntu18.04.1 Version table: *** 3.28.4-0ubuntu18.04.1 500 500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.28.3+git20190124-0ubuntu18.04.2 500 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 3.28.1-0ubuntu2 500 500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages ``` Here are the steps to recreate the issue: The blank screen issue can be recreated very easily: Power on system - NOT LIVE DISK. It gets to the ubuntu login screen. Do NOT login and stay at this screen until the screen goes blank. try to wake screen and unable to. only course of action here is to hard power off. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 NonfreeKernelModules: nvidia_modeset nvidia Package: gdm3 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev [origin: LP-PPA-system76-dev-stable] PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15 Tags: bionic third-party-packages Uname: Linux 5.0.0-23-generic x86_64 UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1841679/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1847896] Re: Unable to shutdown or restart from log-in screen
** No longer affects: gnome-shell (Ubuntu) ** Changed in: systemd (Ubuntu Eoan) Importance: Undecided => High -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1847896 Title: Unable to shutdown or restart from log-in screen Status in systemd package in Ubuntu: Fix Released Status in systemd source package in Eoan: Confirmed Status in systemd source package in Focal: Fix Released Bug description: [Impact] * Shutdown and restart options don't work from the login screen, when the user is not logged in. [Test Case] * Start the system and don't log in, or log out in case the system is set up with autologin. * Restart, then shut down the system using the option in the upper right corner of the login screen. * Observe both operations working. [Regression Potential] * The fix is treating treating the greeter as user display sessions by cherry-picking upstream's change released in v243. The fix itself is very small, but there may be non-obvious security implications. [Original Bug Text] When selecting the shutdown icon from the log-in screen you are prompted with a dialog that allows you to either cancel, restart or shutdown. It has been noted that the restart and shutdown options no longer work. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Oct 13 09:08:23 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-05-17 (148 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190517) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1847896/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1844853] Re: IBus no longer works in Qt applications after upgrade
** Changed in: glib2.0 (Debian) Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to glib2.0 in Ubuntu. https://bugs.launchpad.net/bugs/1844853 Title: IBus no longer works in Qt applications after upgrade Status in GLib: Fix Released Status in ibus: Fix Released Status in glib2.0 package in Ubuntu: Confirmed Status in ibus package in Ubuntu: Fix Released Status in glib2.0 package in Debian: Fix Released Bug description: Kubuntu Release 18.04.3 LTS Expected behavior: ibus continues working as before after applying security update 1.5.17-ubuntu5.1 from version 1.5.17-ubuntu5. Observed behavior: ibus is not usable anymore in Qt applications. After updating ibus and the related packages ibus-gtk, ibus-gtk3, libibus-1.0-5 and gir1.2-ibus-1.0 all from version 1.5.17-ubuntu5 to 1.5.17-ubuntu5.1, I can no longer use ibus in Qt applications. Using shift-space no longer changes the selected input method and even when i switch to the mozc input method in a gtk application, i can not use it in any Qt applications. When starting qtconfig in a terminal, I also get the following message: Bus::open: Connect ibus failed! IBusInputContext::createInputContext: no connection to ibus-daemon This bug was not present in version 1.5.17-3ubuntu5 and I also confirmed that downgrading the packages to version 1.5.17-3ubuntu4 restores ibus functionality in Qt applications. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ibus 1.5.17-3ubuntu5.1 ProcVersionSignature: Ubuntu 5.0.0-30.32~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-30-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CurrentDesktop: KDE Date: Sat Sep 21 07:58:56 2019 InstallationDate: Installed on 2019-06-28 (84 days ago) InstallationMedia: Kubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) SourcePackage: ibus UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/glib/+bug/1844853/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850702] WifiSyslog.txt
apport information ** Attachment added: "WifiSyslog.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301622/+files/WifiSyslog.txt ** Description changed: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu8.1 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: filipe 1294 F pulseaudio + CurrentDesktop: KDE + DistroRelease: Ubuntu 19.10 + InstallationDate: Installed on 2019-10-29 (1 days ago) + InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) + MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-19-generic N/A + linux-backports-modules-5.3.0-19-generic N/A + linux-firmware1.183.1 + Tags: eoan + Uname: Linux 5.3.0-19-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 06/10/2019 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: P02REZ.040.190610.FL + dmi.board.asset.tag: No Asset Tag + dmi.board.name: NP760XBE-XW1BR + dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. + dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSC
[Desktop-packages] [Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
Tried the apport-collect command, but it fails because it says it didn't found linux and alsa-driver packages. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., L
[Desktop-packages] [Bug 1850702] AlsaInfo.txt
apport information ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301623/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendo
[Desktop-packages] [Bug 1850702] IwConfig.txt
apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301626/+files/IwConfig.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendo
[Desktop-packages] [Bug 1850702] CurrentDmesg.txt
apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301625/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.boa
[Desktop-packages] [Bug 1850702] ProcModules.txt
apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301633/+files/ProcModules.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board
[Desktop-packages] [Bug 1850702] CRDA.txt
apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301624/+files/CRDA.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUN
[Desktop-packages] [Bug 1850702] ProcInterrupts.txt
apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301632/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi
[Desktop-packages] [Bug 1850702] UdevDb.txt
apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301636/+files/UdevDb.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SA
[Desktop-packages] [Bug 1850702] WifiSyslog.txt
apport information ** Attachment added: "WifiSyslog.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301637/+files/WifiSyslog.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.v
[Desktop-packages] [Bug 1850702] RfKill.txt
apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301635/+files/RfKill.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SA
[Desktop-packages] [Bug 1850702] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301631/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board
[Desktop-packages] [Bug 1850702] PulseList.txt
apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301634/+files/PulseList.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.ven
[Desktop-packages] [Bug 1850702] Lsusb.txt
apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301628/+files/Lsusb.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMS
[Desktop-packages] [Bug 1850702] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301630/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1
[Desktop-packages] [Bug 1850702] ProcCpuinfo.txt
apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301629/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board
[Desktop-packages] [Bug 1850702] Lspci.txt
apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301627/+files/Lspci.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMS
[Desktop-packages] [Bug 1850702] ProcInterrupts.txt
apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301617/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi
[Desktop-packages] [Bug 1850702] PulseList.txt
apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301619/+files/PulseList.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.ven
[Desktop-packages] [Bug 1850702] UdevDb.txt
apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301621/+files/UdevDb.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SA
[Desktop-packages] [Bug 1850702] RfKill.txt
apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301620/+files/RfKill.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SA
[Desktop-packages] [Bug 1850702] ProcModules.txt
apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301618/+files/ProcModules.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board
[Desktop-packages] [Bug 1850702] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301616/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board
[Desktop-packages] [Bug 1850702] CRDA.txt
apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301609/+files/CRDA.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUN
[Desktop-packages] [Bug 1850702] Lspci.txt
apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301612/+files/Lspci.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMS
[Desktop-packages] [Bug 1850702] ProcCpuinfo.txt
apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301614/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board
[Desktop-packages] [Bug 1850702] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301615/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1
[Desktop-packages] [Bug 1850702] Lsusb.txt
apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301613/+files/Lsusb.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMS
[Desktop-packages] [Bug 1850702] IwConfig.txt
apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301611/+files/IwConfig.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendo
[Desktop-packages] [Bug 1850702] CurrentDmesg.txt
apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301610/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: dmi.product.family: Notebook 7 Series dmi.product.name: 760XBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ dmi.product.version: P02REZ dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: filipe 1294 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware1.183.1 Tags: eoan Uname: Linux 5.3.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/10/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02REZ.040.190610.FL dmi.board.asset.tag: No Asset Tag dmi.board.name: NP760XBE-XW1BR dmi.boa
[Desktop-packages] [Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
apport information ** Tags added: apport-collected ** Description changed: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu8.1 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: filipe 1294 F pulseaudio + CurrentDesktop: KDE + DistroRelease: Ubuntu 19.10 + InstallationDate: Installed on 2019-10-29 (1 days ago) + InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) + MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-19-generic N/A + linux-backports-modules-5.3.0-19-generic N/A + linux-firmware1.183.1 + Tags: eoan + Uname: Linux 5.3.0-19-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 06/10/2019 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: P02REZ.040.190610.FL + dmi.board.asset.tag: No Asset Tag + dmi.board.name: NP760XBE-XW1BR + dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. + dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: + dmi.product.family: Notebook 7 Series + dmi.product.name: 760XBE + dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ + dmi.product.version: P02REZ + dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301608/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USER
[Desktop-packages] [Bug 932542] Re: gnome-sound-applet crashes
[Expired for gnome-control-center (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-control-center (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/932542 Title: gnome-sound-applet crashes Status in gnome-control-center package in Ubuntu: Expired Bug description: Sound has be working well for, but I saw a report in the forums about the sound applet crashing, so I tried it myself, and It crashes on me too. Running gnome-sound-applet in a terminal doesn't produce any output at all. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: gnome-control-center 1:3.2.2-2ubuntu9 ProcVersionSignature: Ubuntu 3.2.0-15.24-generic 3.2.5 Uname: Linux 3.2.0-15-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 1.91-0ubuntu1 Architecture: amd64 CheckboxSubmission: 6fd39f33eec9cabdbad42b1d6d866fdb CheckboxSystem: 0531969bcfd4f03af7405c98dc94a948 Date: Tue Feb 14 21:41:51 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120201.2) SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) usr_lib_gnome-control-center: deja-dup 21.2-0ubuntu4 gnome-bluetooth3.2.2-0ubuntu1 indicator-datetime 0.3.1-0ubuntu5 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/932542/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1685397] Re: Profile Manager no longer works as documented
[Expired for firefox (Ubuntu) because there has been no activity for 60 days.] ** Changed in: firefox (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1685397 Title: Profile Manager no longer works as documented Status in firefox package in Ubuntu: Expired Bug description: The Firefox man page documents that -ProfileManager and -P with no profile specified should both start Firefox with the Profile Manager dialog. As of a recent release (I'm not exactly sure which one, but has been since the release of yakkety), this no longer works and both options simply open a blank window in the running Firefox instance. If there's no Firefox running, Profile Manager will display as normal, but this is no different to when Firefox is started without parameters. Expected behaviour: -ProfileManager or -P without a profile specified should open the Firefox Profile Manager regardless of whether a Firefox instance is running. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1685397/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850702] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window: apport-collect 1850702 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850627] Re: Right click happens automatically, disturbs work
M105 mouse has B100 written on it. So, I guess both are the same. I ran the command with the mouse which is having the issue. I used Wayland a couple of months back due to curiosity. The main problem I had was VLC crashing without any reason. I will try to find the bug ID if possible. I am not sure when I will have free time to do that. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850627 Title: Right click happens automatically, disturbs work Status in gnome-shell package in Ubuntu: Incomplete Bug description: Since the last 3-4 days, the right click happens all by itself. Sometimes replacing the left click, while working in Inkscape or handling files on desktop for a fully updated 18.04. It is so annoying and good enough to destroy the work we are doing. I manually cleaned my mouse just in case hardware is causing the issue I tried using Cinnamon DE. There was no such issue in it. It would be great if there could be a fix. Thanks. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.2 ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname: Linux 5.0.0-32-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 30 16:35:11 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-07-12 (109 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1850627/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
Yes, I'm on a dual-boot setup. I think it's also worth mentioning that I've tried Manjaro and experienced the same problems. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: New Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850627] Re: Right click happens automatically, disturbs work
It sounds like you're saying the bug only occurs with the B100 mouse and not the current M105 mouse. Is that right? Also, if you encounter crashes with Wayland then those are preventing us from further understanding this bug so we also need to understand the crashes. If you have a current bug ID for the crashes then please mention it. If you don't then please follow these instructions to report the Wayland crashes: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850627 Title: Right click happens automatically, disturbs work Status in gnome-shell package in Ubuntu: Incomplete Bug description: Since the last 3-4 days, the right click happens all by itself. Sometimes replacing the left click, while working in Inkscape or handling files on desktop for a fully updated 18.04. It is so annoying and good enough to destroy the work we are doing. I manually cleaned my mouse just in case hardware is causing the issue I tried using Cinnamon DE. There was no such issue in it. It would be great if there could be a fix. Thanks. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.2 ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname: Linux 5.0.0-32-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 30 16:35:11 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-07-12 (109 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1850627/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
I'm assuming when you say Windows works fine that you mean Windows on this same laptop...? ** Summary changed: - [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted + [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) ** Changed in: alsa-driver (Ubuntu) Status: Incomplete => New ** Also affects: linux (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: New Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850627] Re: Right click happens automatically, disturbs work
Edit : I was not able to use Wayland session due to crash issues. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850627 Title: Right click happens automatically, disturbs work Status in gnome-shell package in Ubuntu: Incomplete Bug description: Since the last 3-4 days, the right click happens all by itself. Sometimes replacing the left click, while working in Inkscape or handling files on desktop for a fully updated 18.04. It is so annoying and good enough to destroy the work we are doing. I manually cleaned my mouse just in case hardware is causing the issue I tried using Cinnamon DE. There was no such issue in it. It would be great if there could be a fix. Thanks. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.2 ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname: Linux 5.0.0-32-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 30 16:35:11 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-07-12 (109 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1850627/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850627] Re: Right click happens automatically, disturbs work
1. Logitech B100 optical wired mouse 2. $ lsusb Bus 002 Device 004: ID 0bda:0138 Realtek Semiconductor Corp. RTS5138 Card Reader Controller Bus 002 Device 003: ID 138a:0011 Validity Sensors, Inc. VFS5011 Fingerprint Reader Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 003: ID 046d:c077 Logitech, Inc. M105 Optical Mouse Bus 003 Device 002: ID 046d:c31d Logitech, Inc. Media Keyboard K200 Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 05ca:1820 Ricoh Co., Ltd Integrated Webcam Bus 001 Device 003: ID 0a5c:21bc Broadcom Corp. BCM2070 Bluetooth 2.1 + EDR Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 3. I tried for half a day. There was none. But the present mouse does not have any issue as well when using Cinnamon. 4. I tried to use Wayland sometime back. It was useable for me due to crash issues. I don't think I will be able to work on it anytime soon. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850627 Title: Right click happens automatically, disturbs work Status in gnome-shell package in Ubuntu: Incomplete Bug description: Since the last 3-4 days, the right click happens all by itself. Sometimes replacing the left click, while working in Inkscape or handling files on desktop for a fully updated 18.04. It is so annoying and good enough to destroy the work we are doing. I manually cleaned my mouse just in case hardware is causing the issue I tried using Cinnamon DE. There was no such issue in it. It would be great if there could be a fix. Thanks. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.2 ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname: Linux 5.0.0-32-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 30 16:35:11 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-07-12 (109 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1850627/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted
First of all, thanks for replying! I did this already when I noticed the problem a couple days ago with my main pair and with some gaming gear to no avail. But, since you asked, I did it again with all the wired headphones I could find around, even some crappy cellphone headphones and the results are the same: extremely low sound and heavily distorted. I even tried with a P2 cable extender and the problem remains, I'm 100% sure that it isn't my headphones. Also tried all those headphones and cable extender on Windows and everything works fine. (all of them work perfectly on other devices running Android, on my PS4 through the DualShock jack and with my smart TV) It's important to point out that I know of at least another user of this machine facing the same issue. He posted about HDMI output problems - that I can confirm on my laptop as well - on the Linux Mint (link down below) forums and I got in touch with him, so I don't think that this has something to do with the physical connection, specially since the distortion goes away for a bit if you delete the /.config/pulse directory. I didn't file a bug report about the HDMI output because it isn't as important as the headphone output for my workflow. https://forums.linuxmint.com/viewtopic.php?f=49&t=303303 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted Status in alsa-driver package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted
Thanks for the bug report. This kind of sound problem is usually a bad connection between the audio socket and the headphones. Usually it is because of the differing standards in common use: https://www.cablechick.com.au/blog/understanding-trrs-and-audio-jacks/ and/or just slight imperfections in how the connectors come into contact. So please try some different headphones as a test. Please also try using any kind of adapter or other audio cable you have to see if it gets a better connection and improves the sound. ** Summary changed: - [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack]No sound output with headphones + [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted ** Changed in: alsa-driver (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted Status in alsa-driver package in Ubuntu: Incomplete Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
Thanks for the bug report. Your kernel log mentions some errors regarding what looks like a Synaptics touchpad: [5.550275] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vdd not found, using dummy regulator [5.550304] i2c_hid i2c-SYNA3602:00: Linked as a consumer to regulator.0 [5.550306] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vddl not found, using dummy regulator [5.568184] i2c_hid i2c-SYNA3602:00: unexpected HID descriptor bcdVersion (0x) So this sounds like a kernel bug, or a BIOS or hardware problem. ** Summary changed: - Touchpad and touchsrceen not working + TREKSTOR Primebook C11B touchpad and touchscreen not working ** Package changed: xorg (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working Status in linux package in Ubuntu: New Bug description: touchpad not working, only usb-mouse is recognized. touchscreen functionality not working, but that would be rather less important. Everything else is perfectly fine. (18.04 LTS) TREKSTOR Primebook C11B Thanks :-) ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname: Linux 5.0.0-32-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Oct 30 18:43:32 2019 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: I just need to know a workaround GraphicsCard: Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Device [8086:2212] InstallationDate: Installed on 2019-10-26 (4 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) MachineType: TREKSTOR Primebook C11B ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/03/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V2.1.2 dmi.board.asset.tag: Default string dmi.board.name: Apollolake_alk_V01 dmi.board.vendor: TS_weibu dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 31 dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring: dmi.product.family: Notebook dmi.product.name: Primebook C11B dmi.product.sku: CFALKWW03 dmi.product.version: Default string dmi.sys.vendor: TREKSTOR version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850696] Re: Regression: cannot close notifications
** Tags added: eoan -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850696 Title: Regression: cannot close notifications Status in GNOME Shell: New Status in gnome-shell package in Ubuntu: Triaged Bug description: Upstream reports: * https://gitlab.gnome.org/GNOME/gnome-shell/issues/1805 * https://gitlab.gnome.org/GNOME/gnome-shell/issues/1803 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1850696/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850635] Re: Some applications don't redraw their windows correctly
You seem to be using FVWM and the old Intel driver (not the current one). So I would try eliminating those as possible causes. 1. Does the bug also occur in Gnome Shell Xorg sessions? (log into 'Ubuntu') 2. Please edit or move or delete /etc/X11/xorg.conf so that Xorg does not load the 'intel' driver. We would prefer it to load the newer 'modeset' driver. ** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu) ** Also affects: fvwm (Ubuntu) Importance: Undecided Status: New ** Also affects: xserver-xorg-video-intel (Ubuntu) Importance: Undecided Status: New ** Changed in: fvwm (Ubuntu) Status: New => Incomplete ** Changed in: xorg-server (Ubuntu) Status: New => Incomplete ** Changed in: xserver-xorg-video-intel (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1850635 Title: Some applications don't redraw their windows correctly Status in fvwm package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: Incomplete Status in xserver-xorg-video-intel package in Ubuntu: Incomplete Bug description: After updating from 19.04 to 19.10 I noted that some apps don't redraw their window(s) correctly. Affected apps include (it seems) all Qt- based apps (including KDE and VirtualBox), as well as firefox/thunderbird. Unaffected apps include emacs, chrome, xterm. The symptom is that an affected app will only redraw its window when another X window redraws its window. If there is no other window, then the app's window is not redrawn at all. This is best illustrated with a video, which shows the problem using konsole and kpat (both KDE apps) :- https://photos.app.goo.gl/hd7UtTt2k6Pn9GBLA I am using the intel graphics driver (no graphics card). Other info as requested below :- $ lsb_release -rd Description:Ubuntu 19.10 Release:19.10 $ apt-cache policy xserver-xorg xserver-xorg: Installed: 1:7.7+19ubuntu12 Candidate: 1:7.7+19ubuntu12 Version table: *** 1:7.7+19ubuntu12 500 500 http://gb.archive.ubuntu.com/ubuntu eoan/main amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: xorg (not installed) ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Wed Oct 30 11:50:09 2019 DistUpgraded: 2019-10-21 13:25:02,550 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: eoan DistroVariant: ubuntu DkmsStatus: virtualbox, 6.0.14, 5.3.0-19-generic, x86_64: installed GraphicsCard: Intel Corporation HD Graphics 530 [8086:1912] (rev 06) (prog-if 00 [VGA controller]) Subsystem: Gigabyte Technology Co., Ltd HD Graphics 530 [1458:d000] InstallationDate: Installed on 2016-01-02 (1396 days ago) InstallationMedia: Ubuntu-Server 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=8af2cd02-0009-4ce5-9ec6-e6cdf44c9411 ro nopti SourcePackage: xorg UpgradeStatus: Upgraded to eoan on 2019-10-21 (8 days ago) dmi.bios.date: 07/23/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F2 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z170X-Gaming 5 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF2:bd07/23/2015:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ170X-Gaming5:rvrx.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To be filled by O.E.M. dmi.product.name: To be filled by O.E.M. dmi.product.sku: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 #enabled=1 enabled=0 mtime.conffile..etc.default.apport: 2016-01-06T17:10:43.876145 version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 version.xser
[Desktop-packages] [Bug 1850646] Re: Sound output device switched on DP/MST connect
Switching on connect is an intentional design choice for Ubuntu. If you would like to disable it then please just comment out this line: load-module module-switch-on-connect in /etc/pulse/default.pa So this isn't a bug, but it does seem to overlap with bug 1847570 so please see that too. ** Package changed: gnome-shell (Ubuntu) => pulseaudio (Ubuntu) ** Changed in: pulseaudio (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850646 Title: Sound output device switched on DP/MST connect Status in pulseaudio package in Ubuntu: Invalid Bug description: 1. Starting with sound output set to line-out with DP/MST/HDMI monitor connected. 2. Disconnect monitor. Sound output remains on line-out. Music continues playing etc. 3. Re-connect monitor. Music/sound stops being produced. Sound output device is switched to HDMI/Display Port 6 device. Sound output device should remain on user-selected device unless user interactively changes the output device. Or add configurable option for "sound output device auto switching". ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 Uname: Linux 5.3.7-050307-generic x86_64 ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 30 10:14:02 2019 DisplayManager: gdm3 InstallationDate: Installed on 2018-12-04 (329 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-10-23 (7 days ago) mtime.conffile..etc.apport.crashdb.conf: 2019-01-08T10:59:11.363686 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1850646/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850668] Re: No conozco el error
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem. We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures. At a minimum, we need: 1. The specific steps or actions you took that caused you to encounter the problem. 2. The behavior you expected. 3. The behavior you actually encountered (in as much detail as possible). Thanks! ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1850668 Title: No conozco el error Status in Ubuntu: Incomplete Bug description: NO se que le pasa ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Es un directorio: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 430.50 Thu Sep 5 22:36:31 CDT 2019 GCC version: gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2) .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CompositorRunning: None Date: Wed Oct 30 17:33:50 2019 DistUpgraded: 2019-10-23 18:48:24,042 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Falló al ejecutar el proceso hijo «./xorg_fix_proprietary.py» (No existe el archivo o el directorio) (8)) DistroCodename: eoan DistroVariant: ubuntu DkmsStatus: nvidia, 430.50, 5.0.0-32-generic, x86_64: installed nvidia, 430.50, 5.3.0-19-generic, x86_64: installed GraphicsCard: Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA controller]) Subsystem: Acer Incorporated [ALI] UHD Graphics 630 (Mobile) [1025:125f] NVIDIA Corporation GP107M [GeForce GTX 1050 Mobile] [10de:1c8d] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Acer Incorporated [ALI] GP107M [GeForce GTX 1050 Mobile] [1025:1261] InstallationDate: Installed on 2019-08-19 (72 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: Acer Aspire A717-72G ProcEnviron: PATH=(custom, no user) LANG=es_ES.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=a2aeaa4e-4f3c-4b06-b9e5-ba7fe9d5ee08 ro acpi_osi=Linux acpi_backlight=vendor quiet splash SourcePackage: xorg UpgradeStatus: Upgraded to eoan on 2019-10-23 (6 days ago) dmi.bios.date: 10/31/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.22 dmi.board.asset.tag: Type2 - Board Serial Number dmi.board.name: Charizard_CFS dmi.board.vendor: CFL dmi.board.version: V1.22 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.22 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.22:bd10/31/2018:svnAcer:pnAspireA717-72G:pvrV1.22:rvnCFL:rnCharizard_CFS:rvrV1.22:cvnAcer:ct10:cvrV1.22: dmi.product.family: Aspire 7 dmi.product.name: Aspire A717-72G dmi.product.sku: dmi.product.version: V1.22 dmi.sys.vendor: Acer nvidia-settings: ERROR: Unable to load info from any available system ERROR: Unable to load info from any available system version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1 version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 xserver.bootTime: Wed Oct 30 16:11:57 2019 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id4509 vendor AUO xserver.version: 2:1.20.5+git20191008-0ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.ne
[Desktop-packages] [Bug 1244090] Re: Pressing any global keyboard shortcut causes temporary loss of focus
Launchpad has imported 19 comments from the remote bug at https://bugzilla.gnome.org/show_bug.cgi?id=700316. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2013-05-14T16:24:45+00:00 Federico Mena Quintero wrote: (I'm not sure if gnome-settings-daemon is the right product for this bug, but anyway.) I have things so that pressing ShiftL+ShiftR together will change my keyboard layout. This works fine. However, when I press that key combination, the current window appears to lose focus and regain it instantly. This is a problem with buggy toolkits (cough) that do things like committing or canceling text entries when they lose/gain focus. For example, GtkTreeView will cancel editing, and Firefox will do funny things depending on which web page has entry widgets in it. This didn't seem to happen a few Gnome versions ago (maybe it was caused by the switch to ibus?). Here is the xev log for what it's worth. After the initial ShiftL KeyPress, there is a FocusOut/FocusIn/KeymapNotify. KeyPress event, serial 44, synthetic NO, window 0x481, root 0xc1, subw 0x0, time 257173342, (412,453), root:(413,530), state 0x0, keycode 50 (keysym 0xffe1, Shift_L), same_screen YES, XLookupString gives 0 bytes: XmbLookupString gives 0 bytes: XFilterEvent returns: False FocusOut event, serial 44, synthetic NO, window 0x481, mode NotifyGrab, detail NotifyAncestor FocusIn event, serial 44, synthetic NO, window 0x481, mode NotifyUngrab, detail NotifyAncestor KeymapNotify event, serial 44, synthetic NO, window 0x0, keys: 2 0 0 0 0 0 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 MappingNotify event, serial 44, synthetic NO, window 0x0, request MappingKeyboard, first_keycode 8, count 248 MappingNotify event, serial 44, synthetic NO, window 0x0, request MappingKeyboard, first_keycode 8, count 248 MappingNotify event, serial 44, synthetic NO, window 0x0, request MappingKeyboard, first_keycode 8, count 248 MappingNotify event, serial 44, synthetic NO, window 0x0, request MappingKeyboard, first_keycode 8, count 248 MappingNotify event, serial 44, synthetic NO, window 0x0, request MappingKeyboard, first_keycode 8, count 248 MappingNotify event, serial 44, synthetic NO, window 0x0, request MappingKeyboard, first_keycode 8, count 248 MappingNotify event, serial 44, synthetic NO, window 0x0, request MappingKeyboard, first_keycode 8, count 248 MappingNotify event, serial 44, synthetic NO, window 0x0, request MappingKeyboard, first_keycode 8, count 248 KeyRelease event, serial 44, synthetic NO, window 0x481, root 0xc1, subw 0x0, time 257173533, (412,453), root:(413,530), state 0x1, keycode 50 (keysym 0xffe1, Shift_L), same_screen YES, XLookupString gives 0 bytes: XFilterEvent returns: False Reply at: https://bugs.launchpad.net/mutter/+bug/1244090/comments/0 On 2013-05-14T16:28:38+00:00 Rui Matos wrote: Well, yes because it's a shortcut like any other now which means we use X passive grabs which causes FocusOut/In events indeed. I don't know what to say other than fix the clients. Reply at: https://bugs.launchpad.net/mutter/+bug/1244090/comments/1 On 2013-05-14T16:29:56+00:00 Bugzilla-x wrote: (In reply to comment #1) > Well, yes because it's a shortcut like any other now which means we use X > passive grabs which causes FocusOut/In events indeed. I don't know what to say > other than fix the clients. Isn't that fixed already in GNOME 3.8? Reply at: https://bugs.launchpad.net/mutter/+bug/1244090/comments/2 On 2013-05-14T16:32:47+00:00 Rui Matos wrote: (In reply to comment #2) > (In reply to comment #1) > > Well, yes because it's a shortcut like any other now which means we use X > > passive grabs which causes FocusOut/In events indeed. I don't know what to > > say > > other than fix the clients. > > Isn't that fixed already in GNOME 3.8? No it can't be "fixed" unfortunately, it's how X grabs work. Reply at: https://bugs.launchpad.net/mutter/+bug/1244090/comments/3 On 2013-10-26T05:48:07+00:00 Suor wrote: Can confirm that. And that should be fixed, it's useful for window or widget to do something on focus loss and it's very common to type a message in several languages. Reply at: https://bugs.launchpad.net/mutter/+bug/1244090/comments/7 --
[Desktop-packages] [Bug 1850535] Re: Ubuntu 19.10 gnome-shell crashes after changing keyboard
> I do have a crash report: https://errors.ubuntu.com/oops/6b47f8ce-f982-11e9-af44-fa163e983629. Thanks, that crash report is from gnome-shell but is corrupt and not readable. > Sadly, I don’t know how do catch error report if gnome itself crashed without popping out a bug reporting “whoopsie window”. Please make sure you have followed ALL of the instructions in: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1850535 Title: Ubuntu 19.10 gnome-shell crashes after changing keyboard Status in Mutter: Fix Released Status in mutter package in Ubuntu: Fix Released Status in mutter source package in Eoan: New Status in mutter source package in Focal: Fix Released Bug description: Updated to Ubuntu 19.10 Eoan, changing keyboard (from zh-cn to es-es) crashes gnome-shell, and displays that logoff is needed, but clicking logoff button is useless (won't work). Reboot, log in, and a black screen with movable cursur will be displayed. After some time, the crash screen will again be displayed. Checked journalctl /usr/bin/gnome-shell, a lot of "gnome-shell[1907]: _clutter_stage_queue_event: assertion 'CLUTTER_IS_STAGE (stage)' failed" was found. Use tty3 to login and deleting ~/.config/dconf/user would help logging in to desktop environment (gnome won't display dock, and have no settings of dock for some reason though), but changing keyboard still crashes gnome as before. I tried adding disco and focal apt source into sources.list, and use aptitude to upgrade, or downgrade gnome to other versions. Things won't work either (can't even login). After some googling, I found a possibly related PR: https://gitlab.gnome.org/GNOME/mutter/merge_requests/764, but this commit is on 3.35.1, not 3.34. To manage notifications about this bug go to: https://bugs.launchpad.net/mutter/+bug/1850535/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850627] Re: Right click happens automatically, disturbs work
Thanks for the bug report. Please: 1. Tell us the kind of mouse it is and how it is connected. 2. Run 'lsusb' and attach the output here. 3. Try a different mouse if you can. 4. Tell us if the bug occurs in both 'Ubuntu' and 'Ubuntu on Wayland', or just one of them. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850627 Title: Right click happens automatically, disturbs work Status in gnome-shell package in Ubuntu: Incomplete Bug description: Since the last 3-4 days, the right click happens all by itself. Sometimes replacing the left click, while working in Inkscape or handling files on desktop for a fully updated 18.04. It is so annoying and good enough to destroy the work we are doing. I manually cleaned my mouse just in case hardware is causing the issue I tried using Cinnamon DE. There was no such issue in it. It would be great if there could be a fix. Thanks. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.2 ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname: Linux 5.0.0-32-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 30 16:35:11 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-07-12 (109 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1850627/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1847896] Re: Unable to shutdown or restart from log-in screen
** Also affects: gnome-shell (Ubuntu Focal) Importance: High Status: Invalid ** Also affects: systemd (Ubuntu Focal) Importance: High Status: Fix Released ** No longer affects: gnome-shell (Ubuntu Eoan) ** No longer affects: gnome-shell (Ubuntu Focal) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1847896 Title: Unable to shutdown or restart from log-in screen Status in gnome-shell package in Ubuntu: Invalid Status in systemd package in Ubuntu: Fix Released Status in systemd source package in Eoan: Confirmed Status in systemd source package in Focal: Fix Released Bug description: [Impact] * Shutdown and restart options don't work from the login screen, when the user is not logged in. [Test Case] * Start the system and don't log in, or log out in case the system is set up with autologin. * Restart, then shut down the system using the option in the upper right corner of the login screen. * Observe both operations working. [Regression Potential] * The fix is treating treating the greeter as user display sessions by cherry-picking upstream's change released in v243. The fix itself is very small, but there may be non-obvious security implications. [Original Bug Text] When selecting the shutdown icon from the log-in screen you are prompted with a dialog that allows you to either cancel, restart or shutdown. It has been noted that the restart and shutdown options no longer work. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Oct 13 09:08:23 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-05-17 (148 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190517) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1847896/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850201] Re: memory usage is growing over time
Thanks for testing that. Though I think you mean MB, not kB :) ** Summary changed: - memory usage is growing over time + Memory usage grows when locking/unlocking the screen ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => New ** Tags added: performance -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850201 Title: Memory usage grows when locking/unlocking the screen Status in gnome-shell package in Ubuntu: New Bug description: Many times after logging in gnome-shell uses 600-800kB of memory, and also slows down quite a bit (e.g., 20-30 seconds waiting for login). Only after multiple resets (Alt+F2 r) drops the memory usage below 200kB. I use my computer mainly for work, and the above phenomenon is quite disturbing. After a couple of hours of work memory usage is growing over 400kB again, and sometimes the reset (Alt+F2 r) doesn't help either. My system is Ubuntu 18.04.3 Gnome 3.28.2, but the newest Ubuntu also behaves similarly. This is an old issue, it was present in 18.04, 18.10, 19.04 and now in 19.10. I use three computers, and all of them suffer with this problem. Anyone can check this with the "gnome-shell memory monitor" gnome-shell extension. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.2 ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname: Linux 5.0.0-32-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CurrentDesktop: communitheme:ubuntu:GNOME Date: Mon Oct 28 20:28:38 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-01-04 (297 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1850201/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850597] Re: Firefox 71.0~b5+build1-0ubuntu0.16.04.1 crashes at startup
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: firefox (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1850597 Title: Firefox 71.0~b5+build1-0ubuntu0.16.04.1 crashes at startup Status in firefox package in Ubuntu: Confirmed Bug description: Sorry if this duplicates #1850529 but I wanted to be sure that there was an AppPort upload ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 71.0~b5+build1-0ubuntu0.16.04.1 [origin: LP-PPA-mozillateam-firefox-next] ProcVersionSignature: Ubuntu 4.15.0-66.75~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-66-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0p: greg 13968 F...m pulseaudio /dev/snd/controlC0: greg 13968 F pulseaudio BuildID: 20191028161640 Channel: beta CurrentDesktop: Unity Date: Wed Oct 30 16:39:06 2019 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:722 DefaultProfilePrefSources: /usr/lib/firefox/defaults/pref/vendor-gre.js /usr/lib/firefox/defaults/pref/channel-prefs.js prefs.js DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2014-05-06 (2002 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MostRecentCrashID: bp-374760d9-4963-467e-9ff4-761800191030 Profile1Extensions: extensions.sqlite corrupt or missing Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile1Locales: extensions.sqlite corrupt or missing Profile1PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:722 Profile1PrefSources: /usr/lib/firefox/defaults/pref/vendor-gre.js /usr/lib/firefox/defaults/pref/channel-prefs.js prefs.js Profile1Themes: extensions.sqlite corrupt or missing Profile2Extensions: extensions.sqlite corrupt or missing Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile2Locales: extensions.sqlite corrupt or missing Profile2PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:722 Profile2PrefSources: /usr/lib/firefox/defaults/pref/vendor-gre.js /usr/lib/firefox/defaults/pref/channel-prefs.js prefs.js Profile2Themes: extensions.sqlite corrupt or missing Profiles: Profile1 - LastVersion=70.0/20191021052918 (Out of date) Profile0 (Default) - LastVersion=71.0/20191028161640 Profile2 - LastVersion=71.0/20191028161640 RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: Upgraded to xenial on 2018-10-19 (375 days ago) dmi.bios.date: 09/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F10 dmi.board.asset.tag: Default string dmi.board.name: Z370M D3H-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF10:bd09/18/2018:svnGigabyteTechnologyCo.,Ltd.:pnZ370MD3H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnZ370MD3H-CF:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: Z370M D3H dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1850597/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1244090] Re: Pressing any global keyboard shortcut causes temporary loss of focus
** Bug watch added: bugzilla.gnome.org/ #700316 https://bugzilla.gnome.org/show_bug.cgi?id=700316 ** Changed in: gnome-settings-daemon Importance: Medium => Unknown ** Changed in: gnome-settings-daemon Status: Confirmed => Unknown ** Changed in: gnome-settings-daemon Remote watch: GNOME Bug Tracker #700316 => bugzilla.gnome.org/ #700316 ** Project changed: gnome-settings-daemon => mutter ** Also affects: mutter (Ubuntu) Importance: Undecided Status: New ** Changed in: mutter (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to unity-settings-daemon in Ubuntu. https://bugs.launchpad.net/bugs/1244090 Title: Pressing any global keyboard shortcut causes temporary loss of focus Status in Mutter: Unknown Status in compiz package in Ubuntu: Confirmed Status in gnome-settings-daemon package in Ubuntu: Triaged Status in gnome-shell package in Ubuntu: Confirmed Status in mutter package in Ubuntu: Confirmed Status in unity-settings-daemon package in Ubuntu: Triaged Status in gnome-settings-daemon package in ALT Linux: Unknown Status in gnome-shell package in Fedora: Confirmed Status in gnome package in openSUSE: Unknown Bug description: When pressing any global keyboard shourtcut (configurable via System settings -> Keyboard -> Shortcuts; i.e. for switching keyboard layout, volume up/down), focus temporary switches from active text input to something else, then restores back shortly. Maybe even active window loses focus, but window frame does not shows this (window header remains to look active). For example: when I press ctrl+shift here to switch keyboard layout, when writing this description, yellow frame disappears from text input box, text caret disappears too; they appear again when releasing ctrl+shift. The same occurs in all other programs, i.e. terminal. It causes serious annoyance, for example in Twitter when losing focus in Reply text box, reply rolls up and I have to click it again with mouse and set caret to correct place each time I switch keyboard layouts. Other key combinations, not only ctrl+shift, also cause this. It is especially annoying when using keyboard layout switch shortcut handled by the same subsystem (media-keys plugin): case SWITCH_INPUT_SOURCE_KEY: case SWITCH_INPUT_SOURCE_BACKWARD_KEY: do_switch_input_source_action (manager, type); break; (Original gnome-settings-daemon, from which unity-settings-daemon was forked, does not use media-keys plugin to switch keyboard layout). -- For other layout switching problems introduced in Ubuntu 13.10 you can see bug 1218322. -- ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: gnome-session 3.9.90-0ubuntu3 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic x86_64 ApportVersion: 2.12.5-0ubuntu2 Architecture: amd64 Date: Thu Oct 24 11:42:19 2013 InstallationDate: Installed on 2013-10-23 (0 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MarkForUpload: True PackageArchitecture: all SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/mutter/+bug/1244090/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1846940]
*** Bug 125720 has been marked as a duplicate of this bug. *** -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1846940 Title: [upstream] Loop in libreoffice-calc when scrolling to top of spreadsheet Status in LibreOffice: Confirmed Status in libreoffice package in Ubuntu: Confirmed Bug description: Have a spreadsheet used in many past release of calc that is now failing. When opening this sheet and if not currently at the top of the sheet using the mouse wheel to move to the top (top line to the top of the window) soffice.bin goes to 100% cpu and stays there. Can't use the mouse wheel to move off of the top line. Can move off the top line by using the mouse and scroll bar. As soon as you are off the top line the loop in soffice.bin stops. This is the only sheet I can find that fails but it does fail on this laptop and also my desktop which is also running Ubuntu 19.10/libreoffice- calc-6.3.2.2. Adding failing spreadsheet file to this bug report. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: libreoffice-calc 1:6.3.2-0ubuntu2 ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0 Uname: Linux 5.3.0-13-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 6 06:35:42 2019 InstallationDate: Installed on 2019-10-03 (2 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191001.2) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/1846940/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1846940]
Happens when the Control is live (not edit mode) and the mapping is - due to non-linear ViewMapping in Calc - dependent on pixel sies. In these cases, ViewObjectContactOfUnoControl_Impl::positionAndZoomControl is called. That uses adjustControlGeometry_throw where aTopLeft, aBottomRight change while _rLogicBoundingRect does not (mostly flicker of a single pixel). This is due to different _rViewTransformation being used, dependent on where the paint is compng from (yes, the live Controls' positioning works by lay-positioning these during paint what may lead to an invalidate in the window, but usually only *once*, except for the crude Calc non-linear ViewTransform mapping - ARGH) Key to fix this will be to find out which tranform would be the correct one and which path uses the wrong one... All calls emerge from a single ScGridWindow::DrawContent. Every 2nd paint triggers between two pixel value variations, this can be best seen in ControlHolder::setPosSize One call inside ScGridWindow::DrawContent triggers one pixel value set, another triggers the alternative one. These calls are: DrawRedraw( aOutputData, SC_LAYER_INTERN ); -> smaller/more left pContentDev->SetMapMode(aCurrentMapMode); -> bigger, more right These do then alternate endlessly, because they invalidate different parts. Question is why these lead to different pixel position values... -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1846940 Title: [upstream] Loop in libreoffice-calc when scrolling to top of spreadsheet Status in LibreOffice: Confirmed Status in libreoffice package in Ubuntu: Confirmed Bug description: Have a spreadsheet used in many past release of calc that is now failing. When opening this sheet and if not currently at the top of the sheet using the mouse wheel to move to the top (top line to the top of the window) soffice.bin goes to 100% cpu and stays there. Can't use the mouse wheel to move off of the top line. Can move off the top line by using the mouse and scroll bar. As soon as you are off the top line the loop in soffice.bin stops. This is the only sheet I can find that fails but it does fail on this laptop and also my desktop which is also running Ubuntu 19.10/libreoffice- calc-6.3.2.2. Adding failing spreadsheet file to this bug report. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: libreoffice-calc 1:6.3.2-0ubuntu2 ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0 Uname: Linux 5.3.0-13-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 6 06:35:42 2019 InstallationDate: Installed on 2019-10-03 (2 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191001.2) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/1846940/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1846940]
When I searched the originating commit from Github: https://github.com/LibreOffice/core/search?q=d464d505fbf6e53a38afdd3661d320fac8c760d6&type=Commits I noticed that developer vmiklos had fixed a similar issue as this bug: tdf#123505 svx: fix invalidation loop caused by special form control … https://github.com/LibreOffice/core/commit/5b51aa12e8ebfa894ecfdd0c8c9004aa99e6f46d Is there some way to ask if he could look in to this issue too. It seems very similar to the one he already worked on and is related to the same originating commit. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1846940 Title: [upstream] Loop in libreoffice-calc when scrolling to top of spreadsheet Status in LibreOffice: Confirmed Status in libreoffice package in Ubuntu: Confirmed Bug description: Have a spreadsheet used in many past release of calc that is now failing. When opening this sheet and if not currently at the top of the sheet using the mouse wheel to move to the top (top line to the top of the window) soffice.bin goes to 100% cpu and stays there. Can't use the mouse wheel to move off of the top line. Can move off the top line by using the mouse and scroll bar. As soon as you are off the top line the loop in soffice.bin stops. This is the only sheet I can find that fails but it does fail on this laptop and also my desktop which is also running Ubuntu 19.10/libreoffice- calc-6.3.2.2. Adding failing spreadsheet file to this bug report. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: libreoffice-calc 1:6.3.2-0ubuntu2 ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0 Uname: Linux 5.3.0-13-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 6 06:35:42 2019 InstallationDate: Installed on 2019-10-03 (2 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191001.2) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/1846940/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1820850] Re: [FFe] Distro patch GNOME hi-dpi support for x11 sessions
** Changed in: gnome-control-center (Ubuntu) Assignee: (unassigned) => Marco Trevisan (Treviño) (3v1n0) ** Changed in: mutter (Ubuntu) Assignee: (unassigned) => Marco Trevisan (Treviño) (3v1n0) ** Changed in: xorg-server (Ubuntu) Assignee: martin (mukamuka) => (unassigned) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1820850 Title: [FFe] Distro patch GNOME hi-dpi support for x11 sessions Status in gnome-control-center package in Ubuntu: Fix Released Status in mutter package in Ubuntu: Fix Released Status in xorg-server package in Ubuntu: Fix Released Bug description: The first part of our work on better handling of HI-DPI screens got merged upstream in 3.32, but it's for wayland only https://blog.3v1n0.net/informatica/linux/gnome-shell-fractional-scaling-in-wayland-landed/ Since our default session in Ubuntu is based on xorg we would like to distro patch the x11 equivalent for Disco so our users can benefit from the feature. Updates packages are up for testing in that ppa https://launchpad.net/~3v1n0/+archive/ubuntu/mutter-x11-fractional-scaling The main change is https://launchpadlibrarian.net/415722066/mutter_3.32.0-1_3.32.0-1ubuntu1~xrandrscaling3.diff.gz The ppa also includes a bugfix and a settings change to allow easy configuration. Note that the feature is behind an experimental gsettings key and the code has no impact on the rendering for users who don't enable it, which means it shouldn't be too risk. It's available as a opt-in for those who want to test it. From our testing it works fine and we feel like it's ready to be included. We do plan to get that work merged upstream in the next cycle so it should not be an Ubuntu delta to carry over forever. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1820850/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1846940]
*** Bug 122713 has been marked as a duplicate of this bug. *** -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1846940 Title: [upstream] Loop in libreoffice-calc when scrolling to top of spreadsheet Status in LibreOffice: Confirmed Status in libreoffice package in Ubuntu: Confirmed Bug description: Have a spreadsheet used in many past release of calc that is now failing. When opening this sheet and if not currently at the top of the sheet using the mouse wheel to move to the top (top line to the top of the window) soffice.bin goes to 100% cpu and stays there. Can't use the mouse wheel to move off of the top line. Can move off the top line by using the mouse and scroll bar. As soon as you are off the top line the loop in soffice.bin stops. This is the only sheet I can find that fails but it does fail on this laptop and also my desktop which is also running Ubuntu 19.10/libreoffice- calc-6.3.2.2. Adding failing spreadsheet file to this bug report. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: libreoffice-calc 1:6.3.2-0ubuntu2 ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0 Uname: Linux 5.3.0-13-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 6 06:35:42 2019 InstallationDate: Installed on 2019-10-03 (2 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191001.2) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/1846940/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850664] Re: setting-window size overflow
** Changed in: gnome-control-center (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1850664 Title: setting-window size overflow Status in gnome-control-center package in Ubuntu: Confirmed Bug description: please refer to the screenshot. did you realize the window length is flowing below the visible screen area in my laptop? this is happening in my newly installed ubuntu 19.10 system unlike all earlier versions from 9.04 to 19.04. Is this according to the plan or just a mistake? To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1850664/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1849416] Re: Xubuntu ping command leading to all of sessions closed
Sorry for that I haven't received logs. I have tested the session with
ping and the session dropped down,then I used "journalctl _PID=25564"
command in root with no related logs return.("lsof -i" was used for
checking the session number)
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https://bugs.launchpad.net/bugs/1849416
Title:
Xubuntu ping command leading to all of sessions closed
Status in iputils package in Ubuntu:
Incomplete
Bug description:
Hi,my server version is Ubuntu 18.04.3 LTS. When I use ping command,
all the sessions will be closed and returned socket error 10053.
However,it is normal when I ping the valid address likes: ping -c 4
bugs.launchpad.net. But when I ping other address which would return
"Destination Host Unreachable", all the distal session in putty or
another shell would be colsed with "Connection closed by foreign
host". Other commands like netcat have the same error.
I checked the syslog without no returned error after using ping for
this strange phenomenon, through syslog included some related
information:
syslog.1:Oct 22 21:15:16 dell systemd-timesyncd[1298]: Synchronized to time
server 91.189.89.199:123 (ntp.ubuntu.com).
syslog.1:Oct 22 21:17:35 dell systemd-timesyncd[1298]: Timed out waiting for
reply from 91.189.89.199:123 (ntp.ubuntu.com).
or
messages:Oct 22 23:14:53 dell blueman.desktop[3974]:
ERROR:dbus.proxies:Introspect error on org.bluez:/:
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.TimedOut: Failed to
activate service 'org.bluez': timed out (service_start_timeout=25000ms)
messages:Oct 22 23:14:53 dell blueman.desktop[3974]:
ERROR:dbus.proxies:Introspect error on org.bluez:/org/bluez:
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.TimedOut: Failed to
activate service 'org.bluez': timed out (service_start_timeout=25000ms)
messages:Oct 22 23:14:53 dell blueman.desktop[3974]:
ERROR:dbus.proxies:Introspect error on org.bluez:/:
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.TimedOut: Failed to
activate service 'org.bluez': timed out (service_start_timeout=25000ms)
I guess some daemon programs may peform their function via ping or
other ways. User sessions always be closed immediately and connection
refusion time usually takes no more than 1 min, and it won't kill
running jobs in closed session.
Especially, this phenomenon never happens in apt-get and conda or wget
command.
I have no idea what lead to this strange phenomenon. Please give me
advice.
Thanks!
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[Desktop-packages] [Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack]No sound output with headphones
** Summary changed: - No sound output with headphones + [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack]No sound output with headphones -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack]No sound output with headphones Status in alsa-driver package in Ubuntu: New Bug description: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850664] Re: setting-window size overflow
no not at all! was just curious. yeah might be the resolution is a problem. but I am at the highest display resolution available I believe. anyway not a big deal. thank you for your response. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1850664 Title: setting-window size overflow Status in gnome-control-center package in Ubuntu: Incomplete Bug description: please refer to the screenshot. did you realize the window length is flowing below the visible screen area in my laptop? this is happening in my newly installed ubuntu 19.10 system unlike all earlier versions from 9.04 to 19.04. Is this according to the plan or just a mistake? To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1850664/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1844853] Re: IBus no longer works in Qt applications after upgrade
** Package changed: ibus (Debian) => glib2.0 (Debian) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to glib2.0 in Ubuntu. https://bugs.launchpad.net/bugs/1844853 Title: IBus no longer works in Qt applications after upgrade Status in GLib: Fix Released Status in ibus: Fix Released Status in glib2.0 package in Ubuntu: Confirmed Status in ibus package in Ubuntu: Fix Released Status in glib2.0 package in Debian: Confirmed Bug description: Kubuntu Release 18.04.3 LTS Expected behavior: ibus continues working as before after applying security update 1.5.17-ubuntu5.1 from version 1.5.17-ubuntu5. Observed behavior: ibus is not usable anymore in Qt applications. After updating ibus and the related packages ibus-gtk, ibus-gtk3, libibus-1.0-5 and gir1.2-ibus-1.0 all from version 1.5.17-ubuntu5 to 1.5.17-ubuntu5.1, I can no longer use ibus in Qt applications. Using shift-space no longer changes the selected input method and even when i switch to the mozc input method in a gtk application, i can not use it in any Qt applications. When starting qtconfig in a terminal, I also get the following message: Bus::open: Connect ibus failed! IBusInputContext::createInputContext: no connection to ibus-daemon This bug was not present in version 1.5.17-3ubuntu5 and I also confirmed that downgrading the packages to version 1.5.17-3ubuntu4 restores ibus functionality in Qt applications. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ibus 1.5.17-3ubuntu5.1 ProcVersionSignature: Ubuntu 5.0.0-30.32~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-30-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CurrentDesktop: KDE Date: Sat Sep 21 07:58:56 2019 InstallationDate: Installed on 2019-06-28 (84 days ago) InstallationMedia: Kubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) SourcePackage: ibus UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/glib/+bug/1844853/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850727] [NEW] Let GDM timeout and it changes to a blank screen where there is no way to recover
Public bug reported: This was recreated on a System76 Serval WS (serw11) on Ubuntu 18.04 with the following versions of packages: cat /etc/os-release NAME="Ubuntu" VERSION="18.04.3 LTS (Bionic Beaver)" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 18.04.3 LTS" VERSION_ID="18.04" HOME_URL="https://www.ubuntu.com/"; SUPPORT_URL="https://help.ubuntu.com/"; BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"; PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"; VERSION_CODENAME=bionic UBUNTU_CODENAME=bionic apt policy gdm3 gdm3: Installed: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7 Candidate: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev Version table: *** 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7 100 100 /var/lib/dpkg/status 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev 1001 1001 http://ppa.launchpad.net/system76-dev/stable/ubuntu bionic/main amd64 Packages 3.28.3-0ubuntu18.04.4 500 500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 3.28.0-0ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages apt policy gnome-shell gnome-shell: Installed: 3.28.4-0ubuntu18.04.1 Candidate: 3.28.4-0ubuntu18.04.1 Version table: *** 3.28.4-0ubuntu18.04.1 500 500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.28.3+git20190124-0ubuntu18.04.2 500 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 3.28.1-0ubuntu2 500 500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages Here are the steps to recreate the issue: The blank screen issue can be recreated very easily: Power on system - NOT LIVE DISK. It gets to the ubuntu login screen. Do NOT login and stay at this screen until the screen goes blank. try to wake screen and unable to. only course of action here is to hard power off. ** Affects: gdm3 (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1850727 Title: Let GDM timeout and it changes to a blank screen where there is no way to recover Status in gdm3 package in Ubuntu: New Bug description: This was recreated on a System76 Serval WS (serw11) on Ubuntu 18.04 with the following versions of packages: cat /etc/os-release NAME="Ubuntu" VERSION="18.04.3 LTS (Bionic Beaver)" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 18.04.3 LTS" VERSION_ID="18.04" HOME_URL="https://www.ubuntu.com/"; SUPPORT_URL="https://help.ubuntu.com/"; BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"; PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"; VERSION_CODENAME=bionic UBUNTU_CODENAME=bionic apt policy gdm3 gdm3: Installed: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7 Candidate: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev Version table: *** 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7 100 100 /var/lib/dpkg/status 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev 1001 1001 http://ppa.launchpad.net/system76-dev/stable/ubuntu bionic/main amd64 Packages 3.28.3-0ubuntu18.04.4 500 500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 3.28.0-0ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages apt policy gnome-shell gnome-shell: Installed: 3.28.4-0ubuntu18.04.1 Candidate: 3.28.4-0ubuntu18.04.1 Version table: *** 3.28.4-0ubuntu18.04.1 500 500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.28.3+git20190124-0ubuntu18.04.2 500 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 3.28.1-0ubuntu2 500 500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages Here are the steps to recreate the issue: The blank screen issue can be recreated very easily: Power on system - NOT LIVE DISK. It gets to the ubuntu login screen. Do NOT login and stay at this screen until the screen goes blank. try to wake screen and unable to. only course of action here is to hard power off. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1850727/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1849249] Re: gnome-shell crashed with SIGABRT: mutter:ERROR:../src/core/window.c:4841:set_workspace_state: assertion failed: (workspace == NULL)
I also removed solaar, which had an indicator (but I think it's showing through app-indicators), with no luck. I also tried changing the screen configuration to laptop on the left, monitor on the right, and the bug is still present. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1849249 Title: gnome-shell crashed with SIGABRT: mutter:ERROR:../src/core/window.c:4841:set_workspace_state: assertion failed: (workspace == NULL) Status in gnome-shell package in Ubuntu: Confirmed Bug description: https://errors.ubuntu.com/problem/8317377ffa8b8148baa481d490fd876111eb3c4b gnome-shell crashes with this bug every time that: * I am editing a file in geany * I open the Find window (CTRL-F) and it opens on another monitor * I type in some text in the find window and press ENTER (or click the Next button) Note especially that the find window must be on the other monitor - if it's on the same monitor as geany, gnome-shell doesn't crash. (Note: I originally thought that if I moved the find window to the other window and then searched, gnome-shell crashed, but I think what happens is a) I open the window, b) I move it, search for something, and it works, c) I close it and re-open it - it then opens on the other monitor and searching will crash gnome-shell.) gnome-shell restarts, but the crash causes data loss, as most of the running applications don't reappear when it restarts. In case it's relevant, I have a laptop screen set at 2048x1152 and an external monitor configured to be above it at 2560x1440. ProblemType: Crash DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 Uname: Linux 5.4.0-050400rc4-generic x86_64 ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Oct 22 10:37:36 2019 DisplayManager: gdm3 ExecutablePath: /usr/bin/gnome-shell ExecutableTimestamp: 1570619894 InstallationDate: Installed on 2019-07-01 (112 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190606) ProcCmdline: /usr/bin/gnome-shell ProcCwd: /home/rocko ProcEnviron: LANG=en_AU.UTF-8 LANGUAGE=en_AU:en PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR= RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 Signal: 6 SourcePackage: gnome-shell StacktraceTop: () at /lib/x86_64-linux-gnu/libglib-2.0.so.0 g_assertion_message_expr () at /lib/x86_64-linux-gnu/libglib-2.0.so.0 () at /lib/x86_64-linux-gnu/libmutter-5.so.0 () at /lib/x86_64-linux-gnu/libmutter-5.so.0 () at /lib/x86_64-linux-gnu/libmutter-5.so.0 Title: gnome-shell crashed with SIGABRT UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: sudo separator: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1849249/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1849249] Re: gnome-shell crashed with SIGABRT: mutter:ERROR:../src/core/window.c:4841:set_workspace_state: assertion failed: (workspace == NULL)
I removed all those extensions (and mate-optimus as well), so ~/.local/share/gnome-shell/extensions/ is completely empty, but the bug is still there. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1849249 Title: gnome-shell crashed with SIGABRT: mutter:ERROR:../src/core/window.c:4841:set_workspace_state: assertion failed: (workspace == NULL) Status in gnome-shell package in Ubuntu: Confirmed Bug description: https://errors.ubuntu.com/problem/8317377ffa8b8148baa481d490fd876111eb3c4b gnome-shell crashes with this bug every time that: * I am editing a file in geany * I open the Find window (CTRL-F) and it opens on another monitor * I type in some text in the find window and press ENTER (or click the Next button) Note especially that the find window must be on the other monitor - if it's on the same monitor as geany, gnome-shell doesn't crash. (Note: I originally thought that if I moved the find window to the other window and then searched, gnome-shell crashed, but I think what happens is a) I open the window, b) I move it, search for something, and it works, c) I close it and re-open it - it then opens on the other monitor and searching will crash gnome-shell.) gnome-shell restarts, but the crash causes data loss, as most of the running applications don't reappear when it restarts. In case it's relevant, I have a laptop screen set at 2048x1152 and an external monitor configured to be above it at 2560x1440. ProblemType: Crash DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 Uname: Linux 5.4.0-050400rc4-generic x86_64 ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Oct 22 10:37:36 2019 DisplayManager: gdm3 ExecutablePath: /usr/bin/gnome-shell ExecutableTimestamp: 1570619894 InstallationDate: Installed on 2019-07-01 (112 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190606) ProcCmdline: /usr/bin/gnome-shell ProcCwd: /home/rocko ProcEnviron: LANG=en_AU.UTF-8 LANGUAGE=en_AU:en PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR= RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 Signal: 6 SourcePackage: gnome-shell StacktraceTop: () at /lib/x86_64-linux-gnu/libglib-2.0.so.0 g_assertion_message_expr () at /lib/x86_64-linux-gnu/libglib-2.0.so.0 () at /lib/x86_64-linux-gnu/libmutter-5.so.0 () at /lib/x86_64-linux-gnu/libmutter-5.so.0 () at /lib/x86_64-linux-gnu/libmutter-5.so.0 Title: gnome-shell crashed with SIGABRT UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: sudo separator: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1849249/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850696] Re: Regression: cannot close notifications
** Changed in: gnome-shell Status: Unknown => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850696 Title: Regression: cannot close notifications Status in GNOME Shell: New Status in gnome-shell package in Ubuntu: Triaged Bug description: Upstream reports: * https://gitlab.gnome.org/GNOME/gnome-shell/issues/1805 * https://gitlab.gnome.org/GNOME/gnome-shell/issues/1803 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1850696/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850535] Re: Ubuntu 19.10 gnome-shell crashes after changing keyboard
I do have a crash report: https://errors.ubuntu.com/oops/6b47f8ce-f982-11e9-af44-fa163e983629. Sadly, I don’t know how do catch error report if gnome itself crashed without popping out a bug reporting “whoopsie window”. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1850535 Title: Ubuntu 19.10 gnome-shell crashes after changing keyboard Status in Mutter: Fix Released Status in mutter package in Ubuntu: Fix Released Status in mutter source package in Eoan: New Status in mutter source package in Focal: Fix Released Bug description: Updated to Ubuntu 19.10 Eoan, changing keyboard (from zh-cn to es-es) crashes gnome-shell, and displays that logoff is needed, but clicking logoff button is useless (won't work). Reboot, log in, and a black screen with movable cursur will be displayed. After some time, the crash screen will again be displayed. Checked journalctl /usr/bin/gnome-shell, a lot of "gnome-shell[1907]: _clutter_stage_queue_event: assertion 'CLUTTER_IS_STAGE (stage)' failed" was found. Use tty3 to login and deleting ~/.config/dconf/user would help logging in to desktop environment (gnome won't display dock, and have no settings of dock for some reason though), but changing keyboard still crashes gnome as before. I tried adding disco and focal apt source into sources.list, and use aptitude to upgrade, or downgrade gnome to other versions. Things won't work either (can't even login). After some googling, I found a possibly related PR: https://gitlab.gnome.org/GNOME/mutter/merge_requests/764, but this commit is on 3.35.1, not 3.34. To manage notifications about this bug go to: https://bugs.launchpad.net/mutter/+bug/1850535/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850064] Re: Please upgrade it to 68.x on Ubuntu 18.04 LTS
Note that the firefox snap is already available in version 68.2.0 in the esr/stable channel. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1850064 Title: Please upgrade it to 68.x on Ubuntu 18.04 LTS Status in thunderbird package in Ubuntu: In Progress Bug description: Now the official upgrade way from 60 to 68 got open by mozilla. Plus there are security fixes and performance enhancements. https://www.mozilla.org/en-US/security/known-vulnerabilities/thunderbird/#thunderbird68.2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1850064/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850064] Re: Please upgrade it to 68.x on Ubuntu 18.04 LTS
** Branch linked: lp:~mozillateam/thunderbird/thunderbird.bionic -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1850064 Title: Please upgrade it to 68.x on Ubuntu 18.04 LTS Status in thunderbird package in Ubuntu: In Progress Bug description: Now the official upgrade way from 60 to 68 got open by mozilla. Plus there are security fixes and performance enhancements. https://www.mozilla.org/en-US/security/known-vulnerabilities/thunderbird/#thunderbird68.2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1850064/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850064] Re: Please upgrade it to 68.x on Ubuntu 18.04 LTS
Firefox ESR also needs to be upgraded to Version 68. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1850064 Title: Please upgrade it to 68.x on Ubuntu 18.04 LTS Status in thunderbird package in Ubuntu: In Progress Bug description: Now the official upgrade way from 60 to 68 got open by mozilla. Plus there are security fixes and performance enhancements. https://www.mozilla.org/en-US/security/known-vulnerabilities/thunderbird/#thunderbird68.2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1850064/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1322728] Re: VPN Connection Failed With 2 Factor Authentication
I just tried on 19.10 and have the same issue. Let me know any logs or anything is needed to help debug the issue. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to network-manager-openvpn in Ubuntu. https://bugs.launchpad.net/bugs/1322728 Title: VPN Connection Failed With 2 Factor Authentication Status in network-manager-fortisslvpn package in Ubuntu: Confirmed Status in network-manager-openvpn package in Ubuntu: Confirmed Bug description: Hi all, my setup is an openvpn access server with google 2 factor auth i was trying to connect to my VPN using the gnome openvpn module and get the following errors on syslog: May 23 22:23:00 laptop nm-openvpn[18049]: [OpenVPN Server] Peer Connection Initiated with [AF_INET]xx.xx.xx.xx:1194 May 23 22:23:02 laptop nm-openvpn[18049]: AUTH: Received control message: AUTH_FAILED,CRV1:R,E:d1r12r21df232+owqrf23t23t23tCn:aXRf3r2s=:Enter Google Authenticator Code May 23 22:23:02 laptop nm-openvpn[18049]: SIGTERM[soft,auth-failure] received, process exiting May 23 22:23:02 laptop NetworkManager[1043]: VPN plugin failed: 0 i looked in the documentation but didn't found anything useful. any help will be appreciated To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager-fortisslvpn/+bug/1322728/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1838200]
I think this is a longstanding Linux integration issue with popups/panels. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1838200 Title: Popover prompts remain on top of the display even when firefox is unfocused Status in Mozilla Firefox: Confirmed Status in firefox package in Ubuntu: Confirmed Bug description: You can see video that appears this problem below (in comments). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: firefox 68.0.1+build1-0ubuntu2 ProcVersionSignature: Ubuntu 5.2.0-8.9-generic 5.2.0 Uname: Linux 5.2.0-8-generic x86_64 ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 BuildID: 20190719083815 CurrentDesktop: ubuntu:GNOME Date: Sun Jul 28 19:09:48 2019 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1141 DefaultProfileThemes: extensions.sqlite corrupt or missing InstallationDate: Installed on 2019-07-27 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190726) ProcEnviron: LANGUAGE=ru_UA:ru PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=ru_UA.UTF-8 SHELL=/bin/bash Profiles: Profile1 (Default) - LastVersion=None/None (Out of date) Profile0 - LastVersion=68.0.1/20190719083815 (In use) SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1838200/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1824282] Re: Add a mode that load nvidia.ko only so that we display on intel and do cuda deep learning in NV GPU
I think this was poorly implemented. If any of the concerned parties wish to discuss here, great. Otherwise I'll file a bug on. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nvidia-prime in Ubuntu. https://bugs.launchpad.net/bugs/1824282 Title: Add a mode that load nvidia.ko only so that we display on intel and do cuda deep learning in NV GPU Status in nvidia-prime package in Ubuntu: Fix Released Bug description: Per current NV and intel GPU driver, if we load nvidia.ko only, we can do display on intel GPU and leave the NV to deep learning for a graphic workstation. I proposed to add a mode might call "intel+nv_cuda" for this mode. Test procedure: 1. install the new package on a platform with both intel and NV graphic card. 2. $ sudo prime-select intel+nv_cuda; sudo reboot 3. $ nvidia-smi # it will show the nvidia GPU status and we will found that no GUI process use any NV GPU memory. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nvidia-prime/+bug/1824282/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850621] Re: zoom sets wrong window size in fullscreen mode
*** This bug is a duplicate of bug 1849285 *** https://bugs.launchpad.net/bugs/1849285 This is fixed in official gnome-terminal 3.34.1, which is on its way to appear as an eoan update. So let me mark this as duplicate. ** This bug has been marked a duplicate of bug 1849285 [SRU] 3.34.2 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-terminal in Ubuntu. https://bugs.launchpad.net/bugs/1850621 Title: zoom sets wrong window size in fullscreen mode Status in gnome-terminal package in Ubuntu: New Bug description: Using eoan 19.10 and wayland and the following package versions * gnome-shell 3.34.1ubuntu1 * gnome-terminal 3.34.0-1ubuntu2 * mutter 3.34.1-1ubuntu1 * libmutter-5-0 3.34.1-1ubuntu1 How to reproduce: * I open up gnome-terminal and switch to fullscreen (F11). * Then I decrease font-size / zoom (CTRL+-). * The gnome-terminal window no longer fills the display. The window size is reduced proportionally to the reduction in font size. The same applies for zooming in / increasing font size. The window is then larger than the display and the cursor is outside of the viewport. What I expect: * No matter the font size, the gnome-terminal window should cover the whole display (not more, not less) as long as gnome-terminal is in fullscreen mode. As far as I remember, this was working before in Ubuntu 19.04 disco. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-terminal/+bug/1850621/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1848309] Re: "Automatic Date & Time" doesn't reflect the service status
** Changed in: gnome-control-center Status: Unknown => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1848309 Title: "Automatic Date & Time" doesn't reflect the service status Status in gnome-control-center: New Status in gnome-control-center package in Ubuntu: Triaged Bug description: In my always up-to-date Eoan the "Automatic Date & Time" adjustment is broken since around two months. 0 * * * * sudo ntpdate 0.ubuntu.pool.ntp.org >> /tmp/ntpsync ...is my crontab workaround to get proper time on Ubuntu Eoan. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1848309/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850201] Re: memory usage is growing over time
The test system was 19.10 in virtualbox. I removed almost every extensions, except for the built in ones (ubuntu dock, ubuntu appindicator, etc.). Gnome-shell uses ~200kB at the beginning. If I lock the screen and unlock it, the memory usage jumps to ~210kB. Repeatedly doing this, the memory usage is increasing. Similarly, suspending the system and wakeing it up also cause a jump in the memory usage, which remains there permanently. After manually reset gnome-shell (Alt+F2 r) the memory usage falls back to ~200kB. What is the theoretical memory usage of gnome-shell? When I reset it, the memory usage is ~90kB for a couple of second, and it grows back to ~200kB. It already happened that the memory usage at the beginning of the gnome session was very low (~80kB), and grew very slowly (couple of minutes with countinuous work, launching programs, browsering the web) until it reached the approx. 200kB usage. It is very suspecious. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1850201 Title: memory usage is growing over time Status in gnome-shell package in Ubuntu: Incomplete Bug description: Many times after logging in gnome-shell uses 600-800kB of memory, and also slows down quite a bit (e.g., 20-30 seconds waiting for login). Only after multiple resets (Alt+F2 r) drops the memory usage below 200kB. I use my computer mainly for work, and the above phenomenon is quite disturbing. After a couple of hours of work memory usage is growing over 400kB again, and sometimes the reset (Alt+F2 r) doesn't help either. My system is Ubuntu 18.04.3 Gnome 3.28.2, but the newest Ubuntu also behaves similarly. This is an old issue, it was present in 18.04, 18.10, 19.04 and now in 19.10. I use three computers, and all of them suffer with this problem. Anyone can check this with the "gnome-shell memory monitor" gnome-shell extension. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.2 ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname: Linux 5.0.0-32-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CurrentDesktop: communitheme:ubuntu:GNOME Date: Mon Oct 28 20:28:38 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-01-04 (297 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1850201/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1847896] Re: Unable to shutdown or restart from log-in screen
Comment #10 means fixed in focal (20.04) only for now. Stable Release Update in eoan (19.10) to follow in due course. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1847896 Title: Unable to shutdown or restart from log-in screen Status in gnome-shell package in Ubuntu: Invalid Status in systemd package in Ubuntu: Fix Released Status in gnome-shell source package in Eoan: Confirmed Status in systemd source package in Eoan: Confirmed Bug description: [Impact] * Shutdown and restart options don't work from the login screen, when the user is not logged in. [Test Case] * Start the system and don't log in, or log out in case the system is set up with autologin. * Restart, then shut down the system using the option in the upper right corner of the login screen. * Observe both operations working. [Regression Potential] * The fix is treating treating the greeter as user display sessions by cherry-picking upstream's change released in v243. The fix itself is very small, but there may be non-obvious security implications. [Original Bug Text] When selecting the shutdown icon from the log-in screen you are prompted with a dialog that allows you to either cancel, restart or shutdown. It has been noted that the restart and shutdown options no longer work. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Oct 13 09:08:23 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-05-17 (148 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190517) RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1847896/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1849907] Re: Add Online Account Nextcloud no Connect button on Unity
** Package changed: gnome-online-accounts (Ubuntu) => unity-control- center (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to unity-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1849907 Title: Add Online Account Nextcloud no Connect button on Unity Status in unity-control-center package in Ubuntu: Confirmed Bug description: I am trying to add an online account, nextcloud three fields show, server, username and password. There is no Apply or OK button. I cannot add the account. Resizing the window does not help. Fields just get longer, still no buttons. Ubuntu 19.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity-control-center/+bug/1849907/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850125] Re: Can't start gnome/xorg -- says that the xsettings service is already running.
Thank you for your bug report. Could you add your journalctl log from a boot with the issue? ** Changed in: gnome-settings-daemon (Ubuntu) Status: New => Incomplete ** Changed in: gnome-settings-daemon (Ubuntu) Importance: Undecided => Low -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-settings-daemon in Ubuntu. https://bugs.launchpad.net/bugs/1850125 Title: Can't start gnome/xorg -- says that the xsettings service is already running. Status in gnome-settings-daemon package in Ubuntu: Incomplete Bug description: Using `gdm` or `lightdm` and choosing gnome/xorg gives me a fatal error: Oct 24 00:40:31 AS-XPS-13-9360 gsd-xsettings[2395]: You can only run one xsettings manager at a time; exiting Oct 24 00:40:31 AS-XPS-13-9360 gsd-xsettings[2395]: Failed to start: Could not initialize xsettings manager. Oct 24 00:40:31 AS-XPS-13-9360 systemd[1801]: gsd-xsettings.service: Main process exited, code=exited, status=1/FAILURE Oct 24 00:40:31 AS-XPS-13-9360 systemd[1801]: gsd-xsettings.service: Failed with result 'exit-code'. Oct 24 00:40:31 AS-XPS-13-9360 systemd[1801]: Failed to start GNOME XSettings. Oct 24 00:40:31 AS-XPS-13-9360 systemd[1801]: Dependency failed for GNOME XSettings. Oct 24 00:40:31 AS-XPS-13-9360 systemd[1801]: gsd-xsettings.target: Job gsd-xsettings.target/start failed with result 'dependency'. Oct 24 00:40:31 AS-XPS-13-9360 systemd[1801]: gsd-xsettings.service: Triggering OnFailure= dependencies. Oct 24 00:40:31 AS-XPS-13-9360 systemd[1801]: Started GNOME Session Failed lockdown screen (user). Oct 24 00:40:31 AS-XPS-13-9360 systemd[1801]: Reached target GNOME Session Failed. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-settings-daemon 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME:Unity Date: Mon Oct 28 11:42:03 2019 InstallationDate: Installed on 2018-11-16 (346 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gnome-settings-daemon UpgradeStatus: Upgraded to eoan on 2019-10-23 (4 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1850125/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1848309] Re: "Automatic Date & Time" doesn't reflect the service status
** Changed in: gnome-control-center (Ubuntu) Status: Confirmed => Triaged ** Bug watch added: gitlab.gnome.org/GNOME/gnome-control-center/issues #752 https://gitlab.gnome.org/GNOME/gnome-control-center/issues/752 ** Also affects: gnome-control-center via https://gitlab.gnome.org/GNOME/gnome-control-center/issues/752 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1848309 Title: "Automatic Date & Time" doesn't reflect the service status Status in gnome-control-center: Unknown Status in gnome-control-center package in Ubuntu: Triaged Bug description: In my always up-to-date Eoan the "Automatic Date & Time" adjustment is broken since around two months. 0 * * * * sudo ntpdate 0.ubuntu.pool.ntp.org >> /tmp/ntpsync ...is my crontab workaround to get proper time on Ubuntu Eoan. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1848309/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1849416] Re: Xubuntu ping command leading to all of sessions closed
Could you add a journalctl log of a session having the issue? ** Changed in: iputils (Ubuntu) Importance: Undecided => Low ** Changed in: iputils (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to iputils in Ubuntu. https://bugs.launchpad.net/bugs/1849416 Title: Xubuntu ping command leading to all of sessions closed Status in iputils package in Ubuntu: Incomplete Bug description: Hi,my server version is Ubuntu 18.04.3 LTS. When I use ping command, all the sessions will be closed and returned socket error 10053. However,it is normal when I ping the valid address likes: ping -c 4 bugs.launchpad.net. But when I ping other address which would return "Destination Host Unreachable", all the distal session in putty or another shell would be colsed with "Connection closed by foreign host". Other commands like netcat have the same error. I checked the syslog without no returned error after using ping for this strange phenomenon, through syslog included some related information: syslog.1:Oct 22 21:15:16 dell systemd-timesyncd[1298]: Synchronized to time server 91.189.89.199:123 (ntp.ubuntu.com). syslog.1:Oct 22 21:17:35 dell systemd-timesyncd[1298]: Timed out waiting for reply from 91.189.89.199:123 (ntp.ubuntu.com). or messages:Oct 22 23:14:53 dell blueman.desktop[3974]: ERROR:dbus.proxies:Introspect error on org.bluez:/: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.bluez': timed out (service_start_timeout=25000ms) messages:Oct 22 23:14:53 dell blueman.desktop[3974]: ERROR:dbus.proxies:Introspect error on org.bluez:/org/bluez: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.bluez': timed out (service_start_timeout=25000ms) messages:Oct 22 23:14:53 dell blueman.desktop[3974]: ERROR:dbus.proxies:Introspect error on org.bluez:/: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.bluez': timed out (service_start_timeout=25000ms) I guess some daemon programs may peform their function via ping or other ways. User sessions always be closed immediately and connection refusion time usually takes no more than 1 min, and it won't kill running jobs in closed session. Especially, this phenomenon never happens in apt-get and conda or wget command. I have no idea what lead to this strange phenomenon. Please give me advice. Thanks! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/iputils/+bug/1849416/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850046] Re: gedit freezes when opening PHP file with long lines
closing the gedit part since it's already reported as mentioned in the previous comments ** Changed in: gedit (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gedit in Ubuntu. https://bugs.launchpad.net/bugs/1850046 Title: gedit freezes when opening PHP file with long lines Status in gedit: New Status in gedit package in Ubuntu: Invalid Status in gnome-shell package in Ubuntu: Incomplete Bug description: Steps: * Download https://github.com/vrana/adminer/releases/download/v4.7.4/adminer-4.7.4.php (485 kB) * Open it in gedit Expected result: * It takes a few seconds. E.g. in Visual Studio Code editor it takes max 10 sec Actual result: * File isn't open even in a few minutes * I'm only getting a dialog "Text Editor not responding" with the buttons "Wait" and "Force quit". * Unfortunately neither "Wait" or "Force Quit" is working and Gnome stops responding, so I have to switch to text console by Ctrl + Alt + F4 and kill the gedit process. But then often when I switch back to Gnome desktop, it's still not responding (e.g. neither clicking to any application nor keyboard is working) and I have to restart OS. Used SW: * Ubuntu 19.10 * gedit 3.34.0-1 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gedit 3.34.0-1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 27 14:34:07 2019 InstallationDate: Installed on 2015-12-29 (1397 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) SourcePackage: gedit UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/gedit/+bug/1850046/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1850046] Re: gedit freezes when opening PHP file with long lines
Could you test if the update on the other bug mentioned fixes the issue? ** Changed in: gnome-shell (Ubuntu) Importance: Undecided => High ** Changed in: gnome-shell (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gedit in Ubuntu. https://bugs.launchpad.net/bugs/1850046 Title: gedit freezes when opening PHP file with long lines Status in gedit: New Status in gedit package in Ubuntu: Invalid Status in gnome-shell package in Ubuntu: Incomplete Bug description: Steps: * Download https://github.com/vrana/adminer/releases/download/v4.7.4/adminer-4.7.4.php (485 kB) * Open it in gedit Expected result: * It takes a few seconds. E.g. in Visual Studio Code editor it takes max 10 sec Actual result: * File isn't open even in a few minutes * I'm only getting a dialog "Text Editor not responding" with the buttons "Wait" and "Force quit". * Unfortunately neither "Wait" or "Force Quit" is working and Gnome stops responding, so I have to switch to text console by Ctrl + Alt + F4 and kill the gedit process. But then often when I switch back to Gnome desktop, it's still not responding (e.g. neither clicking to any application nor keyboard is working) and I have to restart OS. Used SW: * Ubuntu 19.10 * gedit 3.34.0-1 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gedit 3.34.0-1 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 27 14:34:07 2019 InstallationDate: Installed on 2015-12-29 (1397 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) SourcePackage: gedit UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/gedit/+bug/1850046/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 184510] A change has been merged
Reviewed: https://reviews.mahara.org/10535 Committed: https://git.mahara.org/mahara/mahara/commit/7d12953a3a4a669a9dd0a62193fc3d574ba2b0f8 Submitter: Robert Lyon (robe...@catalyst.net.nz) Branch:19.10_STABLE commit 7d12953a3a4a669a9dd0a62193fc3d574ba2b0f8 Author: Evonne Date: Wed Oct 30 15:46:20 2019 +1300 Bug 184510 Small theme changes - gridstack left/right alignment fix while old layouts need to work - loading messages on dark background - view footer markup - list-group borders behatnotneeded Change-Id: Ib4b9a2b33ad3f18e8fa23a05545bb25bb2eb5d1d (cherry picked from commit e76f515b85be75fc04b55b938cdcab262a1fb38e) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to onboard in Ubuntu. https://bugs.launchpad.net/bugs/184510 Title: Bug 81910 Status in onboard package in Ubuntu: Fix Released Bug description: Binary package hint: onboard hardy upgrade from wubi 7.04 install ProblemType: Crash Architecture: i386 CrashCounter: 1 Date: Sat Jan 19 22:35:51 2008 DistroRelease: Ubuntu 8.04 ExecutablePath: /usr/share/onboard/run-onboard.py InterpreterPath: /usr/bin/python2.5 NonfreeKernelModules: nvidia Package: onboard 0.87 PackageArchitecture: all ProcCmdline: /usr/bin/python /usr/share/onboard/run-onboard.py ProcCwd: /home/wx3200 ProcEnviron: PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games LANG=en_US.UTF-8 SHELL=/bin/bash Signal: 11 SourcePackage: onboard StacktraceTop: ?? () from /usr/lib/python2.5/site-packages/virtkey.so ?? () ?? () from /usr/lib/python2.5/site-packages/virtkey.so ?? () ?? () Title: run-onboard.py crashed with SIGSEGV Uname: Linux ubuntu 2.6.24-3-generic #1 SMP Thu Jan 3 23:30:29 UTC 2008 i686 GNU/Linux UserGroups: adm admin audio cdrom dialout dip floppy lpadmin netdev plugdev powerdev scanner video To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/onboard/+bug/184510/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
