Re: Blackberry Server question.
The costs and complexities of running BES can be minimized if you use middleware to connect your Blackberry's directly to Exchange. The app I use is called NotifySync. Full PIM OTA, remote wipe etc. It just works. Can't live without the thong anymore. Instead of reading magz in the toilet I now read emails and the ntsysadmin mailing list. :-) On 8/5/09, Eric Woodford ericwoodf...@gmail.com wrote: BES also equals: - 1 Windows server, plus SQL or MSDE to support. If BES 4 (not 5), also one more server running the Exchange admin tools. - higher utilization on your Exchange server, 1 BB = 2.5 users - headache of having one more service account with god-level rights to every mailbox in your environment. - support calls, when your C_O doesn't get responses to messages sent from his/her BB message at midnight on Sunday while they are on vacation in Mexico. Not any different support model, but if you only have 20 users and a functioning OWA server, you may look into BIS. On Wed, Aug 5, 2009 at 3:06 PM, Martin Blackstone mblackst...@gmail.comwrote: No it doesn’t, but it is important to understand the costs of having an in-house (BES) system. You are going to have to buy the following Blackberry Enterprise Server User CAL’s T-Support (unless you want to fly with no support). Now this of course isn’t including the cost of a server and a Windows server license. I run mine in a VM but used to run it on a desktop class PC. Carriers charge for a BB Enterprise wireless plan as well and that’s needed to use BES. That’s probably where that $20 charge is coming from. I don’t think I have seen a carrier yet who doesn’t charge for the enterprise fee. If this is all cost prohibitive, you should change course to Windows Mobile for sure. *From:* Todd Lemmiksoo [mailto:tlemmik...@all-mode.com] *Sent:* Wednesday, August 05, 2009 2:32 PM *To:* NT System Admin Issues *Subject:* Blackberry Server question. Our sales guys are getting new Nextel Blackberry's. I want to look into setting up our own Blackberry server. Nextel is telling us that it will cost $20/month per phone to use the phones with an in-house Blackberry server. Is this what you are paying also? Doesn't this make it cost prohibitive to have an in-house Blackberry server? Todd Lemmiksoo Network Administrator All-Mode Communications, Inc. 1725 Dryden Road Freeville, New York 13068 (607) 347-4164 x440 1-877-ALLMODE (toll free) http://www.all-mode.com ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ -- Sent from my mobile device ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Blackberry Server question.
Thanks for the great feed back. I'm always the last to know what the sales guys are getting into. I found out today about the Blackberry's today when they were asking what is the url of our OWA and what is the name of their mail box. The sales guys are hot on having the Blackberry's so they can sell the presence feature of the Shoretel phone system, which we sell also. One of the sales guys told me the $20 /month/phone is for a piece of software Nextel puts on the phone to interface with the BES. I will keep digging for more information. Todd ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: Blackberry Server question.
On Thu, Aug 6, 2009 at 8:25 AM, Todd Lemmiksootlemmik...@all-mode.com wrote: One of the sales guys told me the $20 /month/phone is for a piece of software Nextel puts on the phone to interface with the BES. That's horsesh*t.The BB handhelds come with everything they need to talk to a BES. I think Nextel is trying to fleece you. Either that, or this is some kind of SaaS deal, or Nextel is offering to rent the BES CALs, or something like that. Again: On VZW, we don't have to pay anything extra to use our BBs with BES. Given all the other crap VZW pulls -- the don't just nickle and dime you, they quarter and dollar you -- I'm kind of amazed to hear of another carrier charging more than VZW does for something. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Blackberry Server question.
There seems to be some confusion here. IF you are going to use the BB on your own BES, the carrier has to enable the device/data plan to be able to do this (otherwise you will only have data on their network, not yours). I have confirmed this directly with RIM when I had a BB that had an unlimited data plan, but wasn't able to activate it on our BES. Took 2 seconds for the carrier to allow it to be used on a BES (and not just BIS). You pay for the data plan ($20, $30, $40, whatever). Point is, you have to tell them that you will be using the device on your own BES. You don't have to pay for this, just let them know. -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Thursday, August 06, 2009 9:45 AM To: NT System Admin Issues Subject: Re: Blackberry Server question. On Thu, Aug 6, 2009 at 8:25 AM, Todd Lemmiksootlemmik...@all-mode.com wrote: One of the sales guys told me the $20 /month/phone is for a piece of software Nextel puts on the phone to interface with the BES. That's horsesh*t.The BB handhelds come with everything they need to talk to a BES. I think Nextel is trying to fleece you. Either that, or this is some kind of SaaS deal, or Nextel is offering to rent the BES CALs, or something like that. Again: On VZW, we don't have to pay anything extra to use our BBs with BES. Given all the other crap VZW pulls -- the don't just nickle and dime you, they quarter and dollar you -- I'm kind of amazed to hear of another carrier charging more than VZW does for something. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: Blackberry Server question.
On Thu, Aug 6, 2009 at 9:50 AM, David Mazzaccarodavid.mazzacc...@hudsonhhc.com wrote: IF you are going to use the BB on your own BES, the carrier has to enable the device/data plan to be able to do this (otherwise you will only have data on their network, not yours). With VZW, we've never been asked, nor told VZW, that we're using a BES. The BBs just work. Other carriers may be different. I don't remember for Nextel. We *have* had a case where VZW provisioned a mobile subscriber incorrectly. It wasn't in their system as BlackBerry at all, they had it as some other kind of mobile device. *That* caused the BB to not work. You pay for the data plan ($20, $30, $40, whatever). Sure. VZW calls it an email plan, but same thing. But if you don't subscribe to said email plan, you don't get email on the BB *at all*. It's not an extra fee for BES. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Blackberry Server question.
IF you are going to use the BB on your own BES, the carrier has to enable the device/data plan to be able to do this (otherwise you will only have data on their network, not yours). With VZW, we've never been asked, nor told VZW, that we're using a BES. The BBs just work. Other carriers may be different. I don't remember for Nextel. Ah, with Sprint/Nextel you do. -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Thursday, August 06, 2009 10:02 AM To: NT System Admin Issues Subject: Re: Blackberry Server question. On Thu, Aug 6, 2009 at 9:50 AM, David Mazzaccarodavid.mazzacc...@hudsonhhc.com wrote: IF you are going to use the BB on your own BES, the carrier has to enable the device/data plan to be able to do this (otherwise you will only have data on their network, not yours). With VZW, we've never been asked, nor told VZW, that we're using a BES. The BBs just work. Other carriers may be different. I don't remember for Nextel. We *have* had a case where VZW provisioned a mobile subscriber incorrectly. It wasn't in their system as BlackBerry at all, they had it as some other kind of mobile device. *That* caused the BB to not work. You pay for the data plan ($20, $30, $40, whatever). Sure. VZW calls it an email plan, but same thing. But if you don't subscribe to said email plan, you don't get email on the BB *at all*. It's not an extra fee for BES. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Blackberry Server question.
Our BES doesn't cost us any extra with ATT (not that I recommend ATT). I am with Ben, that's a load of crap! You have to get a data plan in order to send email so how does connecting to the BES any different? As far as cost, if you already have a SQL server you just create another database on it. DBA's can help with that. T-Support, we have never purchased this because if I call ATT (Enterprise Technical Support which you get for free if you have 100+ cells) and they transfer me to RIM on their support with them. Sounds to me like Sprint/Nextel really sucks! Try Verizon. cw -Original Message- From: David Mazzaccaro [mailto:david.mazzacc...@hudsonhhc.com] Sent: Thursday, August 06, 2009 9:44 AM To: NT System Admin Issues Subject: RE: Blackberry Server question. IF you are going to use the BB on your own BES, the carrier has to enable the device/data plan to be able to do this (otherwise you will only have data on their network, not yours). With VZW, we've never been asked, nor told VZW, that we're using a BES. The BBs just work. Other carriers may be different. I don't remember for Nextel. Ah, with Sprint/Nextel you do. -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Thursday, August 06, 2009 10:02 AM To: NT System Admin Issues Subject: Re: Blackberry Server question. On Thu, Aug 6, 2009 at 9:50 AM, David Mazzaccarodavid.mazzacc...@hudsonhhc.com wrote: IF you are going to use the BB on your own BES, the carrier has to enable the device/data plan to be able to do this (otherwise you will only have data on their network, not yours). With VZW, we've never been asked, nor told VZW, that we're using a BES. The BBs just work. Other carriers may be different. I don't remember for Nextel. We *have* had a case where VZW provisioned a mobile subscriber incorrectly. It wasn't in their system as BlackBerry at all, they had it as some other kind of mobile device. *That* caused the BB to not work. You pay for the data plan ($20, $30, $40, whatever). Sure. VZW calls it an email plan, but same thing. But if you don't subscribe to said email plan, you don't get email on the BB *at all*. It's not an extra fee for BES. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Blackberry Server question.
Having never bought a Blackberry I couldn't say for certain but my assumption is they're charging you for the data plan which seems reasonable to me. You will need to pay for the BES server license plus the BES device CALs (or whatever they call them precisely). There is a cheaper BES Pro version (BPS or something) which is missing some useful features, otherwise you're on the hook for the full BES. BlackBerry is not a cheap service to offer. Thanks, Brian Desmond br...@briandesmond.com c - 312.731.3132 From: Todd Lemmiksoo [mailto:tlemmik...@all-mode.com] Sent: Wednesday, August 05, 2009 4:32 PM To: NT System Admin Issues Subject: Blackberry Server question. Our sales guys are getting new Nextel Blackberry's. I want to look into setting up our own Blackberry server. Nextel is telling us that it will cost $20/month per phone to use the phones with an in-house Blackberry server. Is this what you are paying also? Doesn't this make it cost prohibitive to have an in-house Blackberry server? Todd Lemmiksoo Network Administrator All-Mode Communications, Inc. 1725 Dryden Road Freeville, New York 13068 (607) 347-4164 x440 1-877-ALLMODE (toll free) http://www.all-mode.com ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: Blackberry Server question.
On Wed, Aug 5, 2009 at 5:31 PM, Todd Lemmiksootlemmik...@all-mode.com wrote: Nextel is telling us that it will cost $20/month per phone to use the phones with an in-house Blackberry server. Is this what you are paying also? (BES = BlackBerry Enterprise Server, one of the in-house options) We used to have a bunch of Nextel 'berries. I don't recall having to pay extra to use them with our BES, but I suppose I could have fogotten. We have since switched to Verizon Wireless. We definitely don't have to pay extra to use them with our BES. For both Nextel and VZW, we do buy the unlimited data email plan for 'berries. Perhaps you *need* that for Nextel, and you didn't have it before, so you need to pay more for it now? -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Blackberry Server question.
No it doesn't, but it is important to understand the costs of having an in-house (BES) system. You are going to have to buy the following Blackberry Enterprise Server User CAL's T-Support (unless you want to fly with no support). Now this of course isn't including the cost of a server and a Windows server license. I run mine in a VM but used to run it on a desktop class PC. Carriers charge for a BB Enterprise wireless plan as well and that's needed to use BES. That's probably where that $20 charge is coming from. I don't think I have seen a carrier yet who doesn't charge for the enterprise fee. If this is all cost prohibitive, you should change course to Windows Mobile for sure. From: Todd Lemmiksoo [mailto:tlemmik...@all-mode.com] Sent: Wednesday, August 05, 2009 2:32 PM To: NT System Admin Issues Subject: Blackberry Server question. Our sales guys are getting new Nextel Blackberry's. I want to look into setting up our own Blackberry server. Nextel is telling us that it will cost $20/month per phone to use the phones with an in-house Blackberry server. Is this what you are paying also? Doesn't this make it cost prohibitive to have an in-house Blackberry server? Todd Lemmiksoo Network Administrator All-Mode Communications, Inc. 1725 Dryden Road Freeville, New York 13068 (607) 347-4164 x440 1-877-ALLMODE (toll free) http://www.all-mode.com http://www.all-mode.com ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: Blackberry Server question.
Martin is exactly right. We started with BB's almost 4 years ago with 200 phones up front. Because of the amount of hardware being purchased we were given all the BES licenses we needed, which included licenses for 2 BES server and 250 CAL's. This year they decided anyone with more than 50 phones will NOT BE ALLOWED to purchase support below T3 level. They determine my support costs based on how many phones, when the reality ALL they do is support my BES servers(1 server at the moment). My company's economy is down like the federal government, maybe worse and the support contract went up 20% over last year, and I have 40% fewer users. I am PISSED. I think it was STUPID timing to make a change like this and offer no alternatives, other than to run with no support. Seriously, I am told that per incident service WILL NOT be available to me if I drop my contract. Look around, talk to other guys running BES before you jump in. I bet a lot of folks are going to warn you off BB's and BES altogether. On Wed, Aug 5, 2009 at 5:06 PM, Martin Blackstone mblackst...@gmail.comwrote: No it doesn’t, but it is important to understand the costs of having an in-house (BES) system. You are going to have to buy the following Blackberry Enterprise Server User CAL’s T-Support (unless you want to fly with no support). Now this of course isn’t including the cost of a server and a Windows server license. I run mine in a VM but used to run it on a desktop class PC. Carriers charge for a BB Enterprise wireless plan as well and that’s needed to use BES. That’s probably where that $20 charge is coming from. I don’t think I have seen a carrier yet who doesn’t charge for the enterprise fee. If this is all cost prohibitive, you should change course to Windows Mobile for sure. *From:* Todd Lemmiksoo [mailto:tlemmik...@all-mode.com] *Sent:* Wednesday, August 05, 2009 2:32 PM *To:* NT System Admin Issues *Subject:* Blackberry Server question. Our sales guys are getting new Nextel Blackberry's. I want to look into setting up our own Blackberry server. Nextel is telling us that it will cost $20/month per phone to use the phones with an in-house Blackberry server. Is this what you are paying also? Doesn't this make it cost prohibitive to have an in-house Blackberry server? Todd Lemmiksoo Network Administrator All-Mode Communications, Inc. 1725 Dryden Road Freeville, New York 13068 (607) 347-4164 x440 1-877-ALLMODE (toll free) http://www.all-mode.com ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: Blackberry Server question.
BES also equals: - 1 Windows server, plus SQL or MSDE to support. If BES 4 (not 5), also one more server running the Exchange admin tools. - higher utilization on your Exchange server, 1 BB = 2.5 users - headache of having one more service account with god-level rights to every mailbox in your environment. - support calls, when your C_O doesn't get responses to messages sent from his/her BB message at midnight on Sunday while they are on vacation in Mexico. Not any different support model, but if you only have 20 users and a functioning OWA server, you may look into BIS. On Wed, Aug 5, 2009 at 3:06 PM, Martin Blackstone mblackst...@gmail.comwrote: No it doesn’t, but it is important to understand the costs of having an in-house (BES) system. You are going to have to buy the following Blackberry Enterprise Server User CAL’s T-Support (unless you want to fly with no support). Now this of course isn’t including the cost of a server and a Windows server license. I run mine in a VM but used to run it on a desktop class PC. Carriers charge for a BB Enterprise wireless plan as well and that’s needed to use BES. That’s probably where that $20 charge is coming from. I don’t think I have seen a carrier yet who doesn’t charge for the enterprise fee. If this is all cost prohibitive, you should change course to Windows Mobile for sure. *From:* Todd Lemmiksoo [mailto:tlemmik...@all-mode.com] *Sent:* Wednesday, August 05, 2009 2:32 PM *To:* NT System Admin Issues *Subject:* Blackberry Server question. Our sales guys are getting new Nextel Blackberry's. I want to look into setting up our own Blackberry server. Nextel is telling us that it will cost $20/month per phone to use the phones with an in-house Blackberry server. Is this what you are paying also? Doesn't this make it cost prohibitive to have an in-house Blackberry server? Todd Lemmiksoo Network Administrator All-Mode Communications, Inc. 1725 Dryden Road Freeville, New York 13068 (607) 347-4164 x440 1-877-ALLMODE (toll free) http://www.all-mode.com ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
