RE: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-17 Thread shahid.seven
Thanks mate.

Also You can know your product key with out any third party utility just by 
typing wmic path SoftwareLicensingService get OA3xOriginalProductKey under 
Command prompt.

Let me simplify my question.

There are rare circumstances where we will need to reinstall our Windows.

My question is, Does Microsoft provide account based license?

IF I unlink my PC from the Microsoft account is there any way that I can keep 
my license in Microsoft account?

 

From: accessindia@accessindia.org.in  On Behalf 
Of Satguru Rathi
Sent: Wednesday, December 16, 2020 4:59 PM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

 

Another such tiny utility along with many more useful tools is located at: 
https://www.wintools.info/index.php/system-utilities

 

Best,

Satguru.

On 16-12-2020 04:49 pm, Satguru Rathi wrote:

Hi,

 

The "Win Key Finder" is a small utility that can retrieve your Windows key from 
the registry and display; you can then copy it, write it or save it in the text 
file. For more, visit https://www.winkeyfinder.com/

 

Best,

Satguru.

On 16-12-2020 04:36 pm, sheik mohammedali wrote:

Rather general, they are OEM keys where you will not get direct support from 
Microsoft and they will advise you to contact your device manufacturer.

 

Get Outlook for iOS <https://aka.ms/o0ukef> 

  _  

From: accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in>   
<mailto:accessindia@accessindia.org.in>  on 
behalf of B. R. Nautiyal  <mailto:brnaut...@gmail.com> 
Sent: Wednesday, December 16, 2020 4:27:01 PM
To: accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in>   
<mailto:accessindia@accessindia.org.in> 
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue- 

 

These general keys can be used but can't get support from microsoft. since the 
windows was upgraded, he/she has to put key everytime, when ever fresh 
installation is required.

- Original Message - 

From: sheik mohammedali <mailto:shahid.se...@gmail.com>  

To: accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in>  

Sent: Wednesday, 16 December, 2020 04:22 PM

Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

 

Nope it was the upgrade from home to pro edition and obviously you will need 
the key and it will be genuine.

I know that if you link your PC to your Microsoft account and activate Windows 
and even the same key can be used in different PCs once we unlink the device 
from the Microsoft account.

 

Get Outlook for iOS <https://aka.ms/o0ukef> 


  _  


From: accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in>   
<mailto:accessindia@accessindia.org.in>  on 
behalf of B. R. Nautiyal  <mailto:brnaut...@gmail.com> 
Sent: Wednesday, December 16, 2020 4:15:15 PM
To: accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in>   
<mailto:accessindia@accessindia.org.in> 
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue- 

 

Now a days, if you purchase a pc or laptop with genuin windows, no license 
key will be given to the customers. These windows are activated in 
motherboard, so you even can't find your activation key. if you go for fresh 
installation of windows, you need not to give your license key not even 
once.
Company will provide your license key only in case of damaging of your 
motherboard.
- Original Message - 
From:  <mailto:shahid.se...@gmail.com> 
To:  <mailto:accessindia@accessindia.org.in> 
Sent: Wednesday, 16 December, 2020 01:45 PM
Subject: RE: [AI] Seeking Guidance Regarding my HP Laptop Issue-


How do I check whether my product key is registered in my Microsoft account?
Each time when I activated my copy of windows I would have to provide the 
product key.  Indeed I did activate for the first time after linking my PC 
in to my Microsoft account.
Does unlinking device from the Microsoft account also deactivate our license 
from the account as well?
If I wish to give my laptop is it enough if I unlink my PC from the 
Microsoft account?
Thanks,
Ali
---
-Original Message-
From: accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in>   
<mailto:accessindia@accessindia.org.in>  On 
Behalf Of Sunil Sangtani.
Sent: Wednesday, December 16, 2020 12:34 PM
To: accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in> 
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

Hi Kriti, hope you would be doing great.
As suggested by other experienced members, I would suggest the same but a 
slightly different way.
1) Go for A back of each and everything that you believe you don’t want to 
lose.
2) Make sure you have a backup of the windows license key if your
laptop came with a license key, usually this remains in your bios and won’t 
go away even you format yo

Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-16 Thread B. R. Nautiyal
No need to take this seriously because Windows are not getting installed again 
and again. you can keep the key at a safe location and put it again when ever 
you go for installation of fresh windows.
  - Original Message - 
  From: sheik mohammedali 
  To: accessindia@accessindia.org.in 
  Sent: Wednesday, 16 December, 2020 04:25 PM
  Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-


  Oops sorry hit send accidentally.
  My question is that despite of unlinking pc from the Microsoft how do I keep 
my license.
  Because each time I activate windows after linking my PC I would have to 
provide the product key.


  Get Outlook for iOS

--

  From: sheik mohammedali 
  Sent: Wednesday, December 16, 2020 4:22:50 PM
  To: accessindia@accessindia.org.in 
  Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue- 

  Nope it was the upgrade from home to pro edition and obviously you will need 
the key and it will be genuine.
  I know that if you link your PC to your Microsoft account and activate 
Windows and even the same key can be used in different PCs once we unlink the 
device from the Microsoft account.


  Get Outlook for iOS

--

  From: accessindia@accessindia.org.in  on 
behalf of B. R. Nautiyal 
  Sent: Wednesday, December 16, 2020 4:15:15 PM
  To: accessindia@accessindia.org.in 
  Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue- 

  Now a days, if you purchase a pc or laptop with genuin windows, no license 
  key will be given to the customers. These windows are activated in 
  motherboard, so you even can't find your activation key. if you go for fresh 
  installation of windows, you need not to give your license key not even 
  once.
  Company will provide your license key only in case of damaging of your 
  motherboard.
  - Original Message - 
  From: 
  To: 
  Sent: Wednesday, 16 December, 2020 01:45 PM
  Subject: RE: [AI] Seeking Guidance Regarding my HP Laptop Issue-


  How do I check whether my product key is registered in my Microsoft account?
  Each time when I activated my copy of windows I would have to provide the 
  product key.  Indeed I did activate for the first time after linking my PC 
  in to my Microsoft account.
  Does unlinking device from the Microsoft account also deactivate our license 
  from the account as well?
  If I wish to give my laptop is it enough if I unlink my PC from the 
  Microsoft account?
  Thanks,
  Ali
  ---
  -Original Message-
  From: accessindia@accessindia.org.in  On 
  Behalf Of Sunil Sangtani.
  Sent: Wednesday, December 16, 2020 12:34 PM
  To: accessindia@accessindia.org.in
  Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

  Hi Kriti, hope you would be doing great.
  As suggested by other experienced members, I would suggest the same but a 
  slightly different way.
  1) Go for A back of each and everything that you believe you don’t want to 
  lose.
  2) Make sure you have a backup of the windows license key if your
  laptop came with a license key, usually this remains in your bios and won’t 
  go away even you format your hard disk, you can also see whether your 
  windows key is there in your Microsoft account or not.
  3) Made bootable windows installation DVD/us drive,
  4) Complete erase and re-partition of the hard disk and install
  windows and only the required drivers with all the updates.
  I had same experiences with my Sony and dell laptops. And could only 
  resolved after doing this.
  As far as part replacement is concerned, then usually the certified service 
  center people don’t do this, but if you have problems with the system, get 
  it replaced with them.


  On 12/15/20, Kriti Banga  wrote:
  > Dear Access Indians,
  >
  >
  >
  > As the subject suggests, I am facing an issue with my HP laptop.
  >
  > I bought this laptop around a year ago, and it was giving me a battery
  > backup of minimum of 5-6 hours.
  >
  > Recently I noticed that the battery started draining very quickly, and
  > even the charging became very rapid. Concerning the same, I lodged a
  > complaint with HP Customer Care. Following the same, an Engineer came
  > to my place and after checking my laptop, he updated my Bios, saying
  > that ‘This issue was because of the older version of the Bios’. But
  > even after that, the battery issue remained the same.
  >
  > Lastly after all this, he said that, ‘There is no other option, than
  > to take your laptop to the service center, to check all the possible 
  > errors’.
  > To which I agreed, and he took my laptop for 2 days.
  >
  > Now after 2 days I got my laptop back, but with the same battery
  > issue, stating that, your windows needs to be recovered.
  >
  > Now, I am looking for your guidance 

Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-16 Thread Satguru Rathi
Another such tiny utility along with many more useful tools is located 
at: https://www.wintools.info/index.php/system-utilities



Best,

Satguru.

On 16-12-2020 04:49 pm, Satguru Rathi wrote:


Hi,


The "Win Key Finder" is a small utility that can retrieve your Windows 
key from the registry and display; you can then copy it, write it or 
save it in the text file. For more, visit https://www.winkeyfinder.com/



Best,

Satguru.

On 16-12-2020 04:36 pm, sheik mohammedali wrote:
Rather general, they are OEM keys where you will not get direct 
support from Microsoft and they will advise you to contact your 
device manufacturer.


Get Outlook for iOS <https://aka.ms/o0ukef>

*From:* accessindia@accessindia.org.in 
 on behalf of B. R. Nautiyal 


*Sent:* Wednesday, December 16, 2020 4:27:01 PM
*To:* accessindia@accessindia.org.in 
*Subject:* Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-
These general keys can be used but can't get support from microsoft. 
since the windows was upgraded, he/she has to put key everytime, when 
ever fresh installation is required.


- Original Message -
*From:* sheik mohammedali <mailto:shahid.se...@gmail.com>
*To:* accessindia@accessindia.org.in
<mailto:accessindia@accessindia.org.in>
*Sent:* Wednesday, 16 December, 2020 04:22 PM
    *Subject:* Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

Nope it was the upgrade from home to pro edition and obviously
you will need the key and it will be genuine.
I know that if you link your PC to your Microsoft account and
activate Windows and even the same key can be used in different
PCs once we unlink the device from the Microsoft account.

Get Outlook for iOS <https://aka.ms/o0ukef>

*From:* accessindia@accessindia.org.in
<mailto:accessindia@accessindia.org.in>
 on behalf of B. R. Nautiyal

*Sent:* Wednesday, December 16, 2020 4:15:15 PM
*To:* accessindia@accessindia.org.in 
    *Subject:* Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-
Now a days, if you purchase a pc or laptop with genuin windows,
no license
key will be given to the customers. These windows are activated in
motherboard, so you even can't find your activation key. if you
go for fresh
installation of windows, you need not to give your license key
not even
once.
Company will provide your license key only in case of damaging of
your
motherboard.
- Original Message -
From: 
To: 
Sent: Wednesday, 16 December, 2020 01:45 PM
Subject: RE: [AI] Seeking Guidance Regarding my HP Laptop Issue-


How do I check whether my product key is registered in my
Microsoft account?
Each time when I activated my copy of windows I would have to
provide the
product key.  Indeed I did activate for the first time after
linking my PC
in to my Microsoft account.
Does unlinking device from the Microsoft account also deactivate
our license
from the account as well?
If I wish to give my laptop is it enough if I unlink my PC from the
Microsoft account?
Thanks,
Ali
---
-Original Message-
From: accessindia@accessindia.org.in
 On
Behalf Of Sunil Sangtani.
Sent: Wednesday, December 16, 2020 12:34 PM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

Hi Kriti, hope you would be doing great.
As suggested by other experienced members, I would suggest the
same but a
slightly different way.
1) Go for A back of each and everything that you believe you
don’t want to
lose.
2) Make sure you have a backup of the windows license key if your
laptop came with a license key, usually this remains in your bios
and won’t
go away even you format your hard disk, you can also see whether
your
windows key is there in your Microsoft account or not.
3) Made bootable windows installation DVD/us drive,
4) Complete erase and re-partition of the hard disk and install
windows and only the required drivers with all the updates.
I had same experiences with my Sony and dell laptops. And could only
resolved after doing this.
As far as part replacement is concerned, then usually the
certified service
center people don’t do this, but if you have problems with the
system, get
it replaced with them.


On 12/15/20, Kriti Banga  wrote:
> Dear Access Indians,
>
>
>
> As the subject suggests, I am facing an issue with my HP laptop.
>
> I bought this laptop around a year ago, and it was giving me a
battery
> backup of minimum of 5-6 hours.
>
> Recently I noticed that the battery

Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-16 Thread Satguru Rathi

Hi,


The "Win Key Finder" is a small utility that can retrieve your Windows 
key from the registry and display; you can then copy it, write it or 
save it in the text file. For more, visit https://www.winkeyfinder.com/



Best,

Satguru.

On 16-12-2020 04:36 pm, sheik mohammedali wrote:
Rather general, they are OEM keys where you will not get direct 
support from Microsoft and they will advise you to contact your device 
manufacturer.


Get Outlook for iOS <https://aka.ms/o0ukef>

*From:* accessindia@accessindia.org.in 
 on behalf of B. R. Nautiyal 


*Sent:* Wednesday, December 16, 2020 4:27:01 PM
*To:* accessindia@accessindia.org.in 
*Subject:* Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-
These general keys can be used but can't get support from microsoft. 
since the windows was upgraded, he/she has to put key everytime, when 
ever fresh installation is required.


- Original Message -
*From:* sheik mohammedali <mailto:shahid.se...@gmail.com>
*To:* accessindia@accessindia.org.in
<mailto:accessindia@accessindia.org.in>
*Sent:* Wednesday, 16 December, 2020 04:22 PM
    *Subject:* Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

Nope it was the upgrade from home to pro edition and obviously you
will need the key and it will be genuine.
I know that if you link your PC to your Microsoft account and
activate Windows and even the same key can be used in different
PCs once we unlink the device from the Microsoft account.

Get Outlook for iOS <https://aka.ms/o0ukef>

*From:* accessindia@accessindia.org.in
<mailto:accessindia@accessindia.org.in>
 on behalf of B. R. Nautiyal

*Sent:* Wednesday, December 16, 2020 4:15:15 PM
*To:* accessindia@accessindia.org.in 
    *Subject:* Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-
Now a days, if you purchase a pc or laptop with genuin windows, no
license
key will be given to the customers. These windows are activated in
motherboard, so you even can't find your activation key. if you go
for fresh
installation of windows, you need not to give your license key not
even
once.
Company will provide your license key only in case of damaging of
your
motherboard.
- Original Message -
From: 
To: 
Sent: Wednesday, 16 December, 2020 01:45 PM
Subject: RE: [AI] Seeking Guidance Regarding my HP Laptop Issue-


How do I check whether my product key is registered in my
Microsoft account?
Each time when I activated my copy of windows I would have to
provide the
product key.  Indeed I did activate for the first time after
linking my PC
in to my Microsoft account.
Does unlinking device from the Microsoft account also deactivate
our license
from the account as well?
If I wish to give my laptop is it enough if I unlink my PC from the
Microsoft account?
Thanks,
Ali
---
-Original Message-
From: accessindia@accessindia.org.in
 On
Behalf Of Sunil Sangtani.
Sent: Wednesday, December 16, 2020 12:34 PM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

Hi Kriti, hope you would be doing great.
As suggested by other experienced members, I would suggest the
same but a
slightly different way.
1) Go for A back of each and everything that you believe you don’t
want to
lose.
2) Make sure you have a backup of the windows license key if your
laptop came with a license key, usually this remains in your bios
and won’t
go away even you format your hard disk, you can also see whether your
windows key is there in your Microsoft account or not.
3) Made bootable windows installation DVD/us drive,
4) Complete erase and re-partition of the hard disk and install
windows and only the required drivers with all the updates.
I had same experiences with my Sony and dell laptops. And could only
resolved after doing this.
As far as part replacement is concerned, then usually the
certified service
center people don’t do this, but if you have problems with the
system, get
it replaced with them.


On 12/15/20, Kriti Banga  wrote:
> Dear Access Indians,
>
>
>
> As the subject suggests, I am facing an issue with my HP laptop.
>
> I bought this laptop around a year ago, and it was giving me a
battery
> backup of minimum of 5-6 hours.
>
> Recently I noticed that the battery started draining very
quickly, and
> even the charging became very rapid. Concerning the same, I lodged a
> complaint with HP Customer Care. Following the same, an Engineer
cam

Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-16 Thread sheik mohammedali
Rather general, they are OEM keys where you will not get direct support from 
Microsoft and they will advise you to contact your device manufacturer.

Get Outlook for iOS<https://aka.ms/o0ukef>

From: accessindia@accessindia.org.in  on behalf 
of B. R. Nautiyal 
Sent: Wednesday, December 16, 2020 4:27:01 PM
To: accessindia@accessindia.org.in 
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

These general keys can be used but can't get support from microsoft. since the 
windows was upgraded, he/she has to put key everytime, when ever fresh 
installation is required.
- Original Message -
From: sheik mohammedali<mailto:shahid.se...@gmail.com>
To: accessindia@accessindia.org.in<mailto:accessindia@accessindia.org.in>
Sent: Wednesday, 16 December, 2020 04:22 PM
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

Nope it was the upgrade from home to pro edition and obviously you will need 
the key and it will be genuine.
I know that if you link your PC to your Microsoft account and activate Windows 
and even the same key can be used in different PCs once we unlink the device 
from the Microsoft account.

Get Outlook for iOS<https://aka.ms/o0ukef>

From: accessindia@accessindia.org.in<mailto:accessindia@accessindia.org.in> 
 on behalf of B. R. Nautiyal 

Sent: Wednesday, December 16, 2020 4:15:15 PM
To: accessindia@accessindia.org.in 
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

Now a days, if you purchase a pc or laptop with genuin windows, no license
key will be given to the customers. These windows are activated in
motherboard, so you even can't find your activation key. if you go for fresh
installation of windows, you need not to give your license key not even
once.
Company will provide your license key only in case of damaging of your
motherboard.
- Original Message -
From: 
To: 
Sent: Wednesday, 16 December, 2020 01:45 PM
Subject: RE: [AI] Seeking Guidance Regarding my HP Laptop Issue-


How do I check whether my product key is registered in my Microsoft account?
Each time when I activated my copy of windows I would have to provide the
product key.  Indeed I did activate for the first time after linking my PC
in to my Microsoft account.
Does unlinking device from the Microsoft account also deactivate our license
from the account as well?
If I wish to give my laptop is it enough if I unlink my PC from the
Microsoft account?
Thanks,
Ali
---
-Original Message-
From: accessindia@accessindia.org.in  On
Behalf Of Sunil Sangtani.
Sent: Wednesday, December 16, 2020 12:34 PM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

Hi Kriti, hope you would be doing great.
As suggested by other experienced members, I would suggest the same but a
slightly different way.
1) Go for A back of each and everything that you believe you don’t want to
lose.
2) Make sure you have a backup of the windows license key if your
laptop came with a license key, usually this remains in your bios and won’t
go away even you format your hard disk, you can also see whether your
windows key is there in your Microsoft account or not.
3) Made bootable windows installation DVD/us drive,
4) Complete erase and re-partition of the hard disk and install
windows and only the required drivers with all the updates.
I had same experiences with my Sony and dell laptops. And could only
resolved after doing this.
As far as part replacement is concerned, then usually the certified service
center people don’t do this, but if you have problems with the system, get
it replaced with them.


On 12/15/20, Kriti Banga  wrote:
> Dear Access Indians,
>
>
>
> As the subject suggests, I am facing an issue with my HP laptop.
>
> I bought this laptop around a year ago, and it was giving me a battery
> backup of minimum of 5-6 hours.
>
> Recently I noticed that the battery started draining very quickly, and
> even the charging became very rapid. Concerning the same, I lodged a
> complaint with HP Customer Care. Following the same, an Engineer came
> to my place and after checking my laptop, he updated my Bios, saying
> that ‘This issue was because of the older version of the Bios’. But
> even after that, the battery issue remained the same.
>
> Lastly after all this, he said that, ‘There is no other option, than
> to take your laptop to the service center, to check all the possible
> errors’.
> To which I agreed, and he took my laptop for 2 days.
>
> Now after 2 days I got my laptop back, but with the same battery
> issue, stating that, your windows needs to be recovered.
>
> Now, I am looking for your guidance regarding 2 of my concerns-
>
>
>
> 1.   I am feeling skeptical that, if my hardware has been tampered
> with? So, is there any way out to check whether my 

Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-16 Thread B. R. Nautiyal
These general keys can be used but can't get support from microsoft. since the 
windows was upgraded, he/she has to put key everytime, when ever fresh 
installation is required.
  - Original Message - 
  From: sheik mohammedali 
  To: accessindia@accessindia.org.in 
  Sent: Wednesday, 16 December, 2020 04:22 PM
  Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-


  Nope it was the upgrade from home to pro edition and obviously you will need 
the key and it will be genuine.
  I know that if you link your PC to your Microsoft account and activate 
Windows and even the same key can be used in different PCs once we unlink the 
device from the Microsoft account.


  Get Outlook for iOS

--

  From: accessindia@accessindia.org.in  on 
behalf of B. R. Nautiyal 
  Sent: Wednesday, December 16, 2020 4:15:15 PM
  To: accessindia@accessindia.org.in 
  Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue- 

  Now a days, if you purchase a pc or laptop with genuin windows, no license 
  key will be given to the customers. These windows are activated in 
  motherboard, so you even can't find your activation key. if you go for fresh 
  installation of windows, you need not to give your license key not even 
  once.
  Company will provide your license key only in case of damaging of your 
  motherboard.
  - Original Message - 
  From: 
  To: 
  Sent: Wednesday, 16 December, 2020 01:45 PM
  Subject: RE: [AI] Seeking Guidance Regarding my HP Laptop Issue-


  How do I check whether my product key is registered in my Microsoft account?
  Each time when I activated my copy of windows I would have to provide the 
  product key.  Indeed I did activate for the first time after linking my PC 
  in to my Microsoft account.
  Does unlinking device from the Microsoft account also deactivate our license 
  from the account as well?
  If I wish to give my laptop is it enough if I unlink my PC from the 
  Microsoft account?
  Thanks,
  Ali
  ---
  -Original Message-
  From: accessindia@accessindia.org.in  On 
  Behalf Of Sunil Sangtani.
  Sent: Wednesday, December 16, 2020 12:34 PM
  To: accessindia@accessindia.org.in
  Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

  Hi Kriti, hope you would be doing great.
  As suggested by other experienced members, I would suggest the same but a 
  slightly different way.
  1) Go for A back of each and everything that you believe you don’t want to 
  lose.
  2) Make sure you have a backup of the windows license key if your
  laptop came with a license key, usually this remains in your bios and won’t 
  go away even you format your hard disk, you can also see whether your 
  windows key is there in your Microsoft account or not.
  3) Made bootable windows installation DVD/us drive,
  4) Complete erase and re-partition of the hard disk and install
  windows and only the required drivers with all the updates.
  I had same experiences with my Sony and dell laptops. And could only 
  resolved after doing this.
  As far as part replacement is concerned, then usually the certified service 
  center people don’t do this, but if you have problems with the system, get 
  it replaced with them.


  On 12/15/20, Kriti Banga  wrote:
  > Dear Access Indians,
  >
  >
  >
  > As the subject suggests, I am facing an issue with my HP laptop.
  >
  > I bought this laptop around a year ago, and it was giving me a battery
  > backup of minimum of 5-6 hours.
  >
  > Recently I noticed that the battery started draining very quickly, and
  > even the charging became very rapid. Concerning the same, I lodged a
  > complaint with HP Customer Care. Following the same, an Engineer came
  > to my place and after checking my laptop, he updated my Bios, saying
  > that ‘This issue was because of the older version of the Bios’. But
  > even after that, the battery issue remained the same.
  >
  > Lastly after all this, he said that, ‘There is no other option, than
  > to take your laptop to the service center, to check all the possible 
  > errors’.
  > To which I agreed, and he took my laptop for 2 days.
  >
  > Now after 2 days I got my laptop back, but with the same battery
  > issue, stating that, your windows needs to be recovered.
  >
  > Now, I am looking for your guidance regarding 2 of my concerns-
  >
  >
  >
  > 1.   I am feeling skeptical that, if my hardware has been tampered
  > with? So, is there any way out to check whether my hardware is original?
  >
  > 2.   Shall I opt for windows recovery? Isn’t there any other solution
  > than this? Because according to them, my laptop’s hardware is
  > perfectly fine, and there are some resource files running because of
  > which battery is draining badly.
  >
  >
  >
  > Hoping for a quick response.
  &

Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-16 Thread sheik mohammedali
Oops sorry hit send accidentally.
My question is that despite of unlinking pc from the Microsoft how do I keep my 
license.
Because each time I activate windows after linking my PC I would have to 
provide the product key.

Get Outlook for iOS<https://aka.ms/o0ukef>

From: sheik mohammedali 
Sent: Wednesday, December 16, 2020 4:22:50 PM
To: accessindia@accessindia.org.in 
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

Nope it was the upgrade from home to pro edition and obviously you will need 
the key and it will be genuine.
I know that if you link your PC to your Microsoft account and activate Windows 
and even the same key can be used in different PCs once we unlink the device 
from the Microsoft account.

Get Outlook for iOS<https://aka.ms/o0ukef>

From: accessindia@accessindia.org.in  on behalf 
of B. R. Nautiyal 
Sent: Wednesday, December 16, 2020 4:15:15 PM
To: accessindia@accessindia.org.in 
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

Now a days, if you purchase a pc or laptop with genuin windows, no license
key will be given to the customers. These windows are activated in
motherboard, so you even can't find your activation key. if you go for fresh
installation of windows, you need not to give your license key not even
once.
Company will provide your license key only in case of damaging of your
motherboard.
- Original Message -
From: 
To: 
Sent: Wednesday, 16 December, 2020 01:45 PM
Subject: RE: [AI] Seeking Guidance Regarding my HP Laptop Issue-


How do I check whether my product key is registered in my Microsoft account?
Each time when I activated my copy of windows I would have to provide the
product key.  Indeed I did activate for the first time after linking my PC
in to my Microsoft account.
Does unlinking device from the Microsoft account also deactivate our license
from the account as well?
If I wish to give my laptop is it enough if I unlink my PC from the
Microsoft account?
Thanks,
Ali
---
-Original Message-
From: accessindia@accessindia.org.in  On
Behalf Of Sunil Sangtani.
Sent: Wednesday, December 16, 2020 12:34 PM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

Hi Kriti, hope you would be doing great.
As suggested by other experienced members, I would suggest the same but a
slightly different way.
1) Go for A back of each and everything that you believe you don’t want to
lose.
2) Make sure you have a backup of the windows license key if your
laptop came with a license key, usually this remains in your bios and won’t
go away even you format your hard disk, you can also see whether your
windows key is there in your Microsoft account or not.
3) Made bootable windows installation DVD/us drive,
4) Complete erase and re-partition of the hard disk and install
windows and only the required drivers with all the updates.
I had same experiences with my Sony and dell laptops. And could only
resolved after doing this.
As far as part replacement is concerned, then usually the certified service
center people don’t do this, but if you have problems with the system, get
it replaced with them.


On 12/15/20, Kriti Banga  wrote:
> Dear Access Indians,
>
>
>
> As the subject suggests, I am facing an issue with my HP laptop.
>
> I bought this laptop around a year ago, and it was giving me a battery
> backup of minimum of 5-6 hours.
>
> Recently I noticed that the battery started draining very quickly, and
> even the charging became very rapid. Concerning the same, I lodged a
> complaint with HP Customer Care. Following the same, an Engineer came
> to my place and after checking my laptop, he updated my Bios, saying
> that ‘This issue was because of the older version of the Bios’. But
> even after that, the battery issue remained the same.
>
> Lastly after all this, he said that, ‘There is no other option, than
> to take your laptop to the service center, to check all the possible
> errors’.
> To which I agreed, and he took my laptop for 2 days.
>
> Now after 2 days I got my laptop back, but with the same battery
> issue, stating that, your windows needs to be recovered.
>
> Now, I am looking for your guidance regarding 2 of my concerns-
>
>
>
> 1.   I am feeling skeptical that, if my hardware has been tampered
> with? So, is there any way out to check whether my hardware is original?
>
> 2.   Shall I opt for windows recovery? Isn’t there any other solution
> than this? Because according to them, my laptop’s hardware is
> perfectly fine, and there are some resource files running because of
> which battery is draining badly.
>
>
>
> Hoping for a quick response.
>
>
>
> Thanks and Regards,
>
> Kriti Banga
>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwi

Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-16 Thread sheik mohammedali
Nope it was the upgrade from home to pro edition and obviously you will need 
the key and it will be genuine.
I know that if you link your PC to your Microsoft account and activate Windows 
and even the same key can be used in different PCs once we unlink the device 
from the Microsoft account.

Get Outlook for iOS<https://aka.ms/o0ukef>

From: accessindia@accessindia.org.in  on behalf 
of B. R. Nautiyal 
Sent: Wednesday, December 16, 2020 4:15:15 PM
To: accessindia@accessindia.org.in 
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

Now a days, if you purchase a pc or laptop with genuin windows, no license
key will be given to the customers. These windows are activated in
motherboard, so you even can't find your activation key. if you go for fresh
installation of windows, you need not to give your license key not even
once.
Company will provide your license key only in case of damaging of your
motherboard.
- Original Message -
From: 
To: 
Sent: Wednesday, 16 December, 2020 01:45 PM
Subject: RE: [AI] Seeking Guidance Regarding my HP Laptop Issue-


How do I check whether my product key is registered in my Microsoft account?
Each time when I activated my copy of windows I would have to provide the
product key.  Indeed I did activate for the first time after linking my PC
in to my Microsoft account.
Does unlinking device from the Microsoft account also deactivate our license
from the account as well?
If I wish to give my laptop is it enough if I unlink my PC from the
Microsoft account?
Thanks,
Ali
---
-Original Message-
From: accessindia@accessindia.org.in  On
Behalf Of Sunil Sangtani.
Sent: Wednesday, December 16, 2020 12:34 PM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

Hi Kriti, hope you would be doing great.
As suggested by other experienced members, I would suggest the same but a
slightly different way.
1) Go for A back of each and everything that you believe you don’t want to
lose.
2) Make sure you have a backup of the windows license key if your
laptop came with a license key, usually this remains in your bios and won’t
go away even you format your hard disk, you can also see whether your
windows key is there in your Microsoft account or not.
3) Made bootable windows installation DVD/us drive,
4) Complete erase and re-partition of the hard disk and install
windows and only the required drivers with all the updates.
I had same experiences with my Sony and dell laptops. And could only
resolved after doing this.
As far as part replacement is concerned, then usually the certified service
center people don’t do this, but if you have problems with the system, get
it replaced with them.


On 12/15/20, Kriti Banga  wrote:
> Dear Access Indians,
>
>
>
> As the subject suggests, I am facing an issue with my HP laptop.
>
> I bought this laptop around a year ago, and it was giving me a battery
> backup of minimum of 5-6 hours.
>
> Recently I noticed that the battery started draining very quickly, and
> even the charging became very rapid. Concerning the same, I lodged a
> complaint with HP Customer Care. Following the same, an Engineer came
> to my place and after checking my laptop, he updated my Bios, saying
> that ‘This issue was because of the older version of the Bios’. But
> even after that, the battery issue remained the same.
>
> Lastly after all this, he said that, ‘There is no other option, than
> to take your laptop to the service center, to check all the possible
> errors’.
> To which I agreed, and he took my laptop for 2 days.
>
> Now after 2 days I got my laptop back, but with the same battery
> issue, stating that, your windows needs to be recovered.
>
> Now, I am looking for your guidance regarding 2 of my concerns-
>
>
>
> 1.   I am feeling skeptical that, if my hardware has been tampered
> with? So, is there any way out to check whether my hardware is original?
>
> 2.   Shall I opt for windows recovery? Isn’t there any other solution
> than this? Because according to them, my laptop’s hardware is
> perfectly fine, and there are some resource files running because of
> which battery is draining badly.
>
>
>
> Hoping for a quick response.
>
>
>
> Thanks and Regards,
>
> Kriti Banga
>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking
> of the person sending the mail and AI in no way relates itself to its
> veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the
> mails sent through this mailing list..
>
>
> Search for old postings at:
> http://www.mail-archive.com/accessindia@accessindia.org.in/
> ---
> You received this message because you are subscribed to the Google
> Groups "AccessIndia" group.
&g

Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-16 Thread B. R. Nautiyal
Now a days, if you purchase a pc or laptop with genuin windows, no license 
key will be given to the customers. These windows are activated in 
motherboard, so you even can't find your activation key. if you go for fresh 
installation of windows, you need not to give your license key not even 
once.
Company will provide your license key only in case of damaging of your 
motherboard.
- Original Message - 
From: 

To: 
Sent: Wednesday, 16 December, 2020 01:45 PM
Subject: RE: [AI] Seeking Guidance Regarding my HP Laptop Issue-


How do I check whether my product key is registered in my Microsoft account?
Each time when I activated my copy of windows I would have to provide the 
product key.  Indeed I did activate for the first time after linking my PC 
in to my Microsoft account.
Does unlinking device from the Microsoft account also deactivate our license 
from the account as well?
If I wish to give my laptop is it enough if I unlink my PC from the 
Microsoft account?

Thanks,
Ali
---
-Original Message-
From: accessindia@accessindia.org.in  On 
Behalf Of Sunil Sangtani.

Sent: Wednesday, December 16, 2020 12:34 PM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

Hi Kriti, hope you would be doing great.
As suggested by other experienced members, I would suggest the same but a 
slightly different way.
1) Go for A back of each and everything that you believe you don’t want to 
lose.

2) Make sure you have a backup of the windows license key if your
laptop came with a license key, usually this remains in your bios and won’t 
go away even you format your hard disk, you can also see whether your 
windows key is there in your Microsoft account or not.

3) Made bootable windows installation DVD/us drive,
4) Complete erase and re-partition of the hard disk and install
windows and only the required drivers with all the updates.
I had same experiences with my Sony and dell laptops. And could only 
resolved after doing this.
As far as part replacement is concerned, then usually the certified service 
center people don’t do this, but if you have problems with the system, get 
it replaced with them.



On 12/15/20, Kriti Banga  wrote:

Dear Access Indians,



As the subject suggests, I am facing an issue with my HP laptop.

I bought this laptop around a year ago, and it was giving me a battery
backup of minimum of 5-6 hours.

Recently I noticed that the battery started draining very quickly, and
even the charging became very rapid. Concerning the same, I lodged a
complaint with HP Customer Care. Following the same, an Engineer came
to my place and after checking my laptop, he updated my Bios, saying
that ‘This issue was because of the older version of the Bios’. But
even after that, the battery issue remained the same.

Lastly after all this, he said that, ‘There is no other option, than
to take your laptop to the service center, to check all the possible 
errors’.

To which I agreed, and he took my laptop for 2 days.

Now after 2 days I got my laptop back, but with the same battery
issue, stating that, your windows needs to be recovered.

Now, I am looking for your guidance regarding 2 of my concerns-



1.   I am feeling skeptical that, if my hardware has been tampered
with? So, is there any way out to check whether my hardware is original?

2.   Shall I opt for windows recovery? Isn’t there any other solution
than this? Because according to them, my laptop’s hardware is
perfectly fine, and there are some resource files running because of
which battery is draining badly.



Hoping for a quick response.



Thanks and Regards,

Kriti Banga

--
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking
of the person sending the mail and AI in no way relates itself to its
veracity;

2. AI cannot be held liable for any commission/omission based on the
mails sent through this mailing list..


Search for old postings at:
http://www.mail-archive.com/accessindia@accessindia.org.in/
---
You received this message because you are subscribed to the Google
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--
Managing Director| Chandra bazaar|India|.
E: bazaarchan...@gmail.com
workphone: +918233422212
website: www.chandrabazaar.com
lets get social!
facebook.com/chandrabazaar
instagram.com/chandra_bazaar
We Create The Lifestyle You Desire!

--
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;


2. AI cannot be held liable for any commission/omission based on the mails 
sent through this mailing list..



Search for old posting

RE: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-16 Thread shahid.seven
How do I check whether my product key is registered in my Microsoft account?
Each time when I activated my copy of windows I would have to provide the 
product key.  Indeed I did activate for the first time after linking my PC in 
to my Microsoft account.
Does unlinking device from the Microsoft account also deactivate our license 
from the account as well?
If I wish to give my laptop is it enough if I unlink my PC from the Microsoft 
account?
Thanks,
Ali
---
-Original Message-
From: accessindia@accessindia.org.in  On Behalf 
Of Sunil Sangtani.
Sent: Wednesday, December 16, 2020 12:34 PM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

Hi Kriti, hope you would be doing great.
As suggested by other experienced members, I would suggest the same but a 
slightly different way.
1)  Go for A back of each and everything that you believe you don’t want to 
lose.
2)  Make sure you have a backup of the windows license key if your
laptop came with a license key, usually this remains in your bios and won’t go 
away even you format your hard disk, you can also see whether your windows key 
is there in your Microsoft account or not.
3)  Made bootable windows installation DVD/us drive,
4)  Complete erase and re-partition of the hard disk and install
windows and only the required drivers with all the updates.
I had same experiences with my Sony and dell laptops. And could only resolved 
after doing this.
As far as part replacement is concerned, then usually the certified service 
center people don’t do this, but if you have problems with the system, get it 
replaced with them.


On 12/15/20, Kriti Banga  wrote:
> Dear Access Indians,
>
>
>
> As the subject suggests, I am facing an issue with my HP laptop.
>
> I bought this laptop around a year ago, and it was giving me a battery 
> backup of minimum of 5-6 hours.
>
> Recently I noticed that the battery started draining very quickly, and 
> even the charging became very rapid. Concerning the same, I lodged a 
> complaint with HP Customer Care. Following the same, an Engineer came 
> to my place and after checking my laptop, he updated my Bios, saying 
> that ‘This issue was because of the older version of the Bios’. But 
> even after that, the battery issue remained the same.
>
> Lastly after all this, he said that, ‘There is no other option, than 
> to take your laptop to the service center, to check all the possible errors’.
> To which I agreed, and he took my laptop for 2 days.
>
> Now after 2 days I got my laptop back, but with the same battery 
> issue, stating that, your windows needs to be recovered.
>
> Now, I am looking for your guidance regarding 2 of my concerns-
>
>
>
> 1.   I am feeling skeptical that, if my hardware has been tampered
> with? So, is there any way out to check whether my hardware is original?
>
> 2.   Shall I opt for windows recovery? Isn’t there any other solution
> than this? Because according to them, my laptop’s hardware is 
> perfectly fine, and there are some resource files running because of 
> which battery is draining badly.
>
>
>
> Hoping for a quick response.
>
>
>
> Thanks and Regards,
>
> Kriti Banga
>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking 
> of the person sending the mail and AI in no way relates itself to its 
> veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the 
> mails sent through this mailing list..
>
>
> Search for old postings at:
> http://www.mail-archive.com/accessindia@accessindia.org.in/
> ---
> You received this message because you are subscribed to the Google 
> Groups "AccessIndia" group.
> To unsubscribe from this group and stop receiving emails from it, send 
> an email to accessindia+unsubscr...@accessindia.org.in.
> To view this discussion on the web visit 
> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALeA2NjuO9SX_ugsb%2BkMEQs9quXX-PSyDia1uqo378UYBO%2BOWQ%40mail.gmail.com.
>


--
Managing Director| Chandra bazaar|India|.
E: bazaarchan...@gmail.com
workphone: +918233422212
website: www.chandrabazaar.com
lets get social!
facebook.com/chandrabazaar
instagram.com/chandra_bazaar
We Create The Lifestyle You Desire!

--
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


Search for old postings at:
http://www.mail-archive.com/accessindia@accessindia.org.in/
---
You received this message because you are subscribed to the Google Groups 
"AccessIndia" group.
To unsubscribe from this group and stop rece

Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-15 Thread anirudh rao
well I would suggest you check once with the instalation of the fresh windows.
if the problem persists, then it is the issue with the battery and ask
the service centre to change the battery.

On 12/16/20, Sunil Sangtani.  wrote:
> Hi Kriti, hope you would be doing great.
> As suggested by other experienced members, I would suggest the same
> but a slightly different way.
> 1)Go for A back of each and everything that you believe you don’t want to
> lose.
> 2)Make sure you have a backup of the windows license key if your
> laptop came with a license key, usually this remains in your bios and
> won’t go away even you format your hard disk, you can also see whether
> your windows key is there in your Microsoft account or not.
> 3)Made bootable windows installation DVD/us drive,
> 4)Complete erase and re-partition of the hard disk and install
> windows and only the required drivers with all the updates.
> I had same experiences with my Sony and dell laptops. And could only
> resolved after doing this.
> As far as part replacement is concerned, then usually the certified
> service center people don’t do this, but if you have problems with the
> system, get it replaced with them.
>
>
> On 12/15/20, Kriti Banga  wrote:
>> Dear Access Indians,
>>
>>
>>
>> As the subject suggests, I am facing an issue with my HP laptop.
>>
>> I bought this laptop around a year ago, and it was giving me a battery
>> backup of minimum of 5-6 hours.
>>
>> Recently I noticed that the battery started draining very quickly, and
>> even
>> the charging became very rapid. Concerning the same, I lodged a complaint
>> with HP Customer Care. Following the same, an Engineer came to my place
>> and
>> after checking my laptop, he updated my Bios, saying that ‘This issue was
>> because of the older version of the Bios’. But even after that, the
>> battery
>> issue remained the same.
>>
>> Lastly after all this, he said that, ‘There is no other option, than to
>> take your laptop to the service center, to check all the possible
>> errors’.
>> To which I agreed, and he took my laptop for 2 days.
>>
>> Now after 2 days I got my laptop back, but with the same battery issue,
>> stating that, your windows needs to be recovered.
>>
>> Now, I am looking for your guidance regarding 2 of my concerns-
>>
>>
>>
>> 1.   I am feeling skeptical that, if my hardware has been tampered
>> with? So, is there any way out to check whether my hardware is original?
>>
>> 2.   Shall I opt for windows recovery? Isn’t there any other solution
>> than this? Because according to them, my laptop’s hardware is perfectly
>> fine, and there are some resource files running because of which battery
>> is
>> draining badly.
>>
>>
>>
>> Hoping for a quick response.
>>
>>
>>
>> Thanks and Regards,
>>
>> Kriti Banga
>>
>> --
>> Disclaimer:
>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
>> the
>> person sending the mail and AI in no way relates itself to its veracity;
>>
>> 2. AI cannot be held liable for any commission/omission based on the
>> mails
>> sent through this mailing list..
>>
>>
>> Search for old postings at:
>> http://www.mail-archive.com/accessindia@accessindia.org.in/
>> ---
>> You received this message because you are subscribed to the Google Groups
>> "AccessIndia" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to accessindia+unsubscr...@accessindia.org.in.
>> To view this discussion on the web visit
>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALeA2NjuO9SX_ugsb%2BkMEQs9quXX-PSyDia1uqo378UYBO%2BOWQ%40mail.gmail.com.
>>
>
>
> --
> Managing Director| Chandra bazaar|India|.
> E: bazaarchan...@gmail.com
> workphone: +918233422212
> website: www.chandrabazaar.com
> lets get social!
> facebook.com/chandrabazaar
> instagram.com/chandra_bazaar
> We Create The Lifestyle You Desire!
>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the
> person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
> Search for old postings at:
> http://www.mail-archive.com/accessindia@accessindia.org.in/
> ---
> You received this message because you are subscribed to the Google Groups
> "AccessIndia" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to accessindia+unsubscr...@accessindia.org.in.
> To view this discussion on the web visit
> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAA3WZRVp5V3KuOUYer_wL%2B%2BvXVaBHcLh7ZyHyeNhJds6qQo34A%40mail.gmail.com.
>


-- 
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your intellectual comrade.
call/whatsapp  me at 8277012082
join on Skype: anirudhrao3
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Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-15 Thread Sunil Sangtani.
Hi Kriti, hope you would be doing great.
As suggested by other experienced members, I would suggest the same
but a slightly different way.
1)  Go for A back of each and everything that you believe you don’t want to 
lose.
2)  Make sure you have a backup of the windows license key if your
laptop came with a license key, usually this remains in your bios and
won’t go away even you format your hard disk, you can also see whether
your windows key is there in your Microsoft account or not.
3)  Made bootable windows installation DVD/us drive,
4)  Complete erase and re-partition of the hard disk and install
windows and only the required drivers with all the updates.
I had same experiences with my Sony and dell laptops. And could only
resolved after doing this.
As far as part replacement is concerned, then usually the certified
service center people don’t do this, but if you have problems with the
system, get it replaced with them.


On 12/15/20, Kriti Banga  wrote:
> Dear Access Indians,
>
>
>
> As the subject suggests, I am facing an issue with my HP laptop.
>
> I bought this laptop around a year ago, and it was giving me a battery
> backup of minimum of 5-6 hours.
>
> Recently I noticed that the battery started draining very quickly, and even
> the charging became very rapid. Concerning the same, I lodged a complaint
> with HP Customer Care. Following the same, an Engineer came to my place and
> after checking my laptop, he updated my Bios, saying that ‘This issue was
> because of the older version of the Bios’. But even after that, the battery
> issue remained the same.
>
> Lastly after all this, he said that, ‘There is no other option, than to
> take your laptop to the service center, to check all the possible errors’.
> To which I agreed, and he took my laptop for 2 days.
>
> Now after 2 days I got my laptop back, but with the same battery issue,
> stating that, your windows needs to be recovered.
>
> Now, I am looking for your guidance regarding 2 of my concerns-
>
>
>
> 1.   I am feeling skeptical that, if my hardware has been tampered
> with? So, is there any way out to check whether my hardware is original?
>
> 2.   Shall I opt for windows recovery? Isn’t there any other solution
> than this? Because according to them, my laptop’s hardware is perfectly
> fine, and there are some resource files running because of which battery is
> draining badly.
>
>
>
> Hoping for a quick response.
>
>
>
> Thanks and Regards,
>
> Kriti Banga
>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the
> person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
> Search for old postings at:
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Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-15 Thread Vikas Kapoor
In my opinion, while draining out of your laptop battery might be due
to some software/driver issue, if it is charging faster than the
normal speed (as indicated in your mail) could potentially be a sign
of battery damage.

On 15/12/2020, Satguru Rathi  wrote:
> Hi,
>
>
> I too, wanted to suggest this but missed it some how. The HP support
> assistant is a grate way to optimize your HP machine; it usually comes
> preloaded on the newer machines but can be downloaded for older laptops
> as well. Most of the parts are accessible with Jaws and NVDA and one is
> able to perform most of the checks. It can even check and download if
> there are updates for the drivers and other HP apps. The most common
> issues can be troubleshooted through this tool.
>
>
> Best,
>
> Satguru.
>
> On 15-12-2020 02:37 pm, B. R. Nautiyal wrote:
>> I think, if you go for fresh installation of windows, the problem will
>> be resolved. This problem is taking place due to some bad drivers or
>> program. No need to go for recovery option.
>>
>> - Original Message -
>> *From:* Kriti Banga <mailto:bangakr...@gmail.com>
>> *To:* AccessIndia: a list for discussing accessibility and issues
>> concerning the disabled. <mailto:accessindia@accessindia.org.in> ;
>>     Kriti Banga <mailto:bangakr...@gmail.com>
>> *Sent:* Tuesday, 15 December, 2020 01:45 PM
>> *Subject:* [AI] Seeking Guidance Regarding my HP Laptop Issue-
>>
>> Dear Access Indians,
>>
>> As the subject suggests, I am facing an issue with my HP laptop.
>>
>> I bought this laptop around a year ago, and it was giving me a
>> battery backup of minimum of 5-6 hours.
>>
>> Recently I noticed that the battery started draining very quickly,
>> and even the charging became very rapid. Concerning the same, I
>> lodged a complaint with HP Customer Care. Following the same, an
>> Engineer came to my place and after checking my laptop, he updated
>> my Bios, saying that ‘This issue was because of the older version
>> of the Bios’. But even after that, the battery issue remained the
>> same.
>>
>> Lastly after all this, he said that, ‘There is no other option,
>> than to take your laptop to the service center, to check all the
>> possible errors’. To which I agreed, and he took my laptop for 2
>> days.
>>
>> Now after 2 days I got my laptop back, but with the same battery
>> issue, stating that, your windows needs to be recovered.
>>
>> Now, I am looking for your guidance regarding 2 of my concerns-
>>
>> 1.I am feeling skeptical that, if my hardware has been tampered
>> with? So, is there any way out to check whether my hardware is
>> original?
>>
>> 2.Shall I opt for windows recovery? Isn’t there any other solution
>> than this? Because according to them, my laptop’s hardware is
>> perfectly fine, and there are some resource files running because
>> of which battery is draining badly.
>>
>> Hoping for a quick response.
>>
>> Thanks and Regards,
>>
>> Kriti Banga
>>
>> --
>> Disclaimer:
>> 1. Contents of the mails, factual, or otherwise, reflect the
>> thinking of the person sending the mail and AI in no way relates
>> itself to its veracity;
>>
>> 2. AI cannot be held liable for any commission/omission based on
>> the mails sent through this mailing list..
>>
>>
>> Search for old postings at:
>> http://www.mail-archive.com/accessindia@accessindia.org.in/
>> <http://www.mail-archive.com/accessindia@accessindia.org.in/>
>> ---
>> You received this message because you are subscribed to the Google
>> Groups "AccessIndia" group.
>> To unsubscribe from this group and stop receiving emails from it,
>> send an email to accessindia+unsubscr...@accessindia.org.in
>> <mailto:accessindia+unsubscr...@accessindia.org.in>.
>> To view this discussion on the web visit
>>
>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALeA2NjuO9SX_ugsb%2BkMEQs9quXX-PSyDia1uqo378UYBO%2BOWQ%40mail.gmail.com
>>
>> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALeA2NjuO9SX_ugsb%2BkMEQs9quXX-PSyDia1uqo378UYBO%2BOWQ%40mail.gmail.com?utm_medium=email_source=footer>.
>>
>> --
>> Disclaimer:
>> 1. Contents of the mails, factual, or otherwise, reflect the thinking
>> of the person sending the mail and AI in no 

Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-15 Thread Satguru Rathi

Hi,


I too, wanted to suggest this but missed it some how. The HP support 
assistant is a grate way to optimize your HP machine; it usually comes 
preloaded on the newer machines but can be downloaded for older laptops 
as well. Most of the parts are accessible with Jaws and NVDA and one is 
able to perform most of the checks. It can even check and download if 
there are updates for the drivers and other HP apps. The most common 
issues can be troubleshooted through this tool.



Best,

Satguru.

On 15-12-2020 02:37 pm, B. R. Nautiyal wrote:
I think, if you go for fresh installation of windows, the problem will 
be resolved. This problem is taking place due to some bad drivers or 
program. No need to go for recovery option.


- Original Message -
*From:* Kriti Banga <mailto:bangakr...@gmail.com>
*To:* AccessIndia: a list for discussing accessibility and issues
concerning the disabled. <mailto:accessindia@accessindia.org.in> ;
Kriti Banga <mailto:bangakr...@gmail.com>
*Sent:* Tuesday, 15 December, 2020 01:45 PM
    *Subject:* [AI] Seeking Guidance Regarding my HP Laptop Issue-

Dear Access Indians,

As the subject suggests, I am facing an issue with my HP laptop.

I bought this laptop around a year ago, and it was giving me a
battery backup of minimum of 5-6 hours.

Recently I noticed that the battery started draining very quickly,
and even the charging became very rapid. Concerning the same, I
lodged a complaint with HP Customer Care. Following the same, an
Engineer came to my place and after checking my laptop, he updated
my Bios, saying that ‘This issue was because of the older version
of the Bios’. But even after that, the battery issue remained the
same.

Lastly after all this, he said that, ‘There is no other option,
than to take your laptop to the service center, to check all the
possible errors’. To which I agreed, and he took my laptop for 2 days.

Now after 2 days I got my laptop back, but with the same battery
issue, stating that, your windows needs to be recovered.

Now, I am looking for your guidance regarding 2 of my concerns-

1.I am feeling skeptical that, if my hardware has been tampered
with? So, is there any way out to check whether my hardware is
original?

2.Shall I opt for windows recovery? Isn’t there any other solution
than this? Because according to them, my laptop’s hardware is
perfectly fine, and there are some resource files running because
of which battery is draining badly.

Hoping for a quick response.

Thanks and Regards,

Kriti Banga

-- 
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thinking of the person sending the mail and AI in no way relates
itself to its veracity;

2. AI cannot be held liable for any commission/omission based on
the mails sent through this mailing list..


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Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-15 Thread Siva Suresh
reinstallation of your windows is a possible solution because it will
make your PC fresh and it can remove all the unwanted resource files
from your PC.
Thank you

On 12/15/20, B. R. Nautiyal  wrote:
> I think, if you go for fresh installation of windows, the problem will be
> resolved. This problem is taking place due to some bad drivers or program.
> No need to go for recovery option.
>   - Original Message -
>   From: Kriti Banga
>   To: AccessIndia: a list for discussing accessibility and issues concerning
> the disabled. ; Kriti Banga
>   Sent: Tuesday, 15 December, 2020 01:45 PM
>   Subject: [AI] Seeking Guidance Regarding my HP Laptop Issue-
>
>
>   Dear Access Indians,
>
>
>
>   As the subject suggests, I am facing an issue with my HP laptop.
>
>   I bought this laptop around a year ago, and it was giving me a battery
> backup of minimum of 5-6 hours.
>
>   Recently I noticed that the battery started draining very quickly, and
> even the charging became very rapid. Concerning the same, I lodged a
> complaint with HP Customer Care. Following the same, an Engineer came to my
> place and after checking my laptop, he updated my Bios, saying that ‘This
> issue was because of the older version of the Bios’. But even after that,
> the battery issue remained the same.
>
>   Lastly after all this, he said that, ‘There is no other option, than to
> take your laptop to the service center, to check all the possible errors’.
> To which I agreed, and he took my laptop for 2 days.
>
>   Now after 2 days I got my laptop back, but with the same battery issue,
> stating that, your windows needs to be recovered.
>
>   Now, I am looking for your guidance regarding 2 of my concerns-
>
>
>
>   1.   I am feeling skeptical that, if my hardware has been tampered
> with? So, is there any way out to check whether my hardware is original?
>
>   2.   Shall I opt for windows recovery? Isn’t there any other solution
> than this? Because according to them, my laptop’s hardware is perfectly
> fine, and there are some resource files running because of which battery is
> draining badly.
>
>
>
>   Hoping for a quick response.
>
>
>
>   Thanks and Regards,
>
>   Kriti Banga
>
>
>
>   --
>   Disclaimer:
>   1. Contents of the mails, factual, or otherwise, reflect the thinking of
> the person sending the mail and AI in no way relates itself to its
> veracity;
>
>   2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
>   Search for old postings at:
>   http://www.mail-archive.com/accessindia@accessindia.org.in/
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>
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>
>
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Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-15 Thread B. R. Nautiyal
I think, if you go for fresh installation of windows, the problem will be 
resolved. This problem is taking place due to some bad drivers or program. No 
need to go for recovery option.
  - Original Message - 
  From: Kriti Banga 
  To: AccessIndia: a list for discussing accessibility and issues concerning 
the disabled. ; Kriti Banga 
  Sent: Tuesday, 15 December, 2020 01:45 PM
  Subject: [AI] Seeking Guidance Regarding my HP Laptop Issue-


  Dear Access Indians,



  As the subject suggests, I am facing an issue with my HP laptop.

  I bought this laptop around a year ago, and it was giving me a battery backup 
of minimum of 5-6 hours.

  Recently I noticed that the battery started draining very quickly, and even 
the charging became very rapid. Concerning the same, I lodged a complaint with 
HP Customer Care. Following the same, an Engineer came to my place and after 
checking my laptop, he updated my Bios, saying that ‘This issue was because of 
the older version of the Bios’. But even after that, the battery issue remained 
the same.

  Lastly after all this, he said that, ‘There is no other option, than to take 
your laptop to the service center, to check all the possible errors’. To which 
I agreed, and he took my laptop for 2 days.

  Now after 2 days I got my laptop back, but with the same battery issue, 
stating that, your windows needs to be recovered.

  Now, I am looking for your guidance regarding 2 of my concerns-



  1.   I am feeling skeptical that, if my hardware has been tampered with? 
So, is there any way out to check whether my hardware is original?

  2.   Shall I opt for windows recovery? Isn’t there any other solution 
than this? Because according to them, my laptop’s hardware is perfectly fine, 
and there are some resource files running because of which battery is draining 
badly.



  Hoping for a quick response.



  Thanks and Regards,

  Kriti Banga



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Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-15 Thread Vaibhav Saraf
Hi,

A quick search revealed that the battery's manufacture date and the number
of cycles can be checked from HP Support Assistant application. Have a look:

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Can-I-find-out-if-any-piece-from-the-laptop-has-been-changed/m-p/6932150#M489453

I am not sure if that will work with screen reader as I did not find the
app in my HP laptop.

Thanks,
Vaibhav


On Tue, 15 Dec 2020 at 14:16, Vaibhav Saraf  wrote:

> About the tampering, only a hardware expert can see to it, I don't think
> there is a concrete way to check it by the means of software.
>
> Windows recovery is the most recommended for performing any recovery,
> important files you can backup on google drive if have a good internet.
>
>
> On Tue, 15 Dec 2020 at 14:07, Satguru Rathi 
> wrote:
>
>> Hi,
>>
>>
>> I don't know if it is even related to the problems you described, but
>> over a month back I received an update from Microsoft stating that it has
>> optimized my HP battery. So, may be, see if there is similar update
>> available for your machine as well. As to your concern regarding tampering
>> with the hardware, generally, there is no option to check that and one is
>> compelled to trust the service center and they usually don't do such
>> things. You might also like to reset your PC and download and install the
>> Windows as a fresh if this might be causing such issues. When resetting the
>> PC, there is  an option which allows to install the Window from the local
>> copy or download a fresh. The latter would require at least 4GB of data so
>> make sure you got enough data when putting it to download the Window.
>>
>>
>> Best,
>>
>> Satguru.
>>
>>
>> On 15-12-2020 01:45 pm, Kriti Banga wrote:
>>
>> Dear Access Indians,
>>
>>
>>
>> As the subject suggests, I am facing an issue with my HP laptop.
>>
>> I bought this laptop around a year ago, and it was giving me a battery
>> backup of minimum of 5-6 hours.
>>
>> Recently I noticed that the battery started draining very quickly, and
>> even the charging became very rapid. Concerning the same, I lodged a
>> complaint with HP Customer Care. Following the same, an Engineer came to my
>> place and after checking my laptop, he updated my Bios, saying that ‘This
>> issue was because of the older version of the Bios’. But even after that,
>> the battery issue remained the same.
>>
>> Lastly after all this, he said that, ‘There is no other option, than to
>> take your laptop to the service center, to check all the possible errors’.
>> To which I agreed, and he took my laptop for 2 days.
>>
>> Now after 2 days I got my laptop back, but with the same battery issue,
>> stating that, your windows needs to be recovered.
>>
>> Now, I am looking for your guidance regarding 2 of my concerns-
>>
>>
>>
>> 1.   I am feeling skeptical that, if my hardware has been tampered
>> with? So, is there any way out to check whether my hardware is original?
>>
>> 2.   Shall I opt for windows recovery? Isn’t there any other
>> solution than this? Because according to them, my laptop’s hardware is
>> perfectly fine, and there are some resource files running because of which
>> battery is draining badly.
>>
>>
>>
>> Hoping for a quick response.
>>
>>
>>
>> Thanks and Regards,
>>
>> Kriti Banga
>> --
>> Disclaimer:
>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
>> the person sending the mail and AI in no way relates itself to its veracity;
>>
>> 2. AI cannot be held liable for any commission/omission based on the
>> mails sent through this mailing list..
>>
>>
>> Search for old postings at:
>> http://www.mail-archive.com/accessindia@accessindia.org.in/
>> ---
>> You received this message because you are subscribed to the Google Groups
>> "AccessIndia" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to accessindia+unsubscr...@accessindia.org.in.
>> To view this discussion on the web visit
>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALeA2NjuO9SX_ugsb%2BkMEQs9quXX-PSyDia1uqo378UYBO%2BOWQ%40mail.gmail.com
>> 
>> .
>>
>> --
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>> the person sending the mail and AI in no way relates itself to its veracity;
>>
>> 2. AI cannot be held liable for any commission/omission based on the
>> mails sent through this mailing list..
>>
>>
>> Search for old postings at:
>> http://www.mail-archive.com/accessindia@accessindia.org.in/
>> ---
>> You received this message because you are subscribed to the Google Groups
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>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to accessindia+unsubscr...@accessindia.org.in.
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>> 

Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-15 Thread Vaibhav Saraf
About the tampering, only a hardware expert can see to it, I don't think
there is a concrete way to check it by the means of software.

Windows recovery is the most recommended for performing any recovery,
important files you can backup on google drive if have a good internet.


On Tue, 15 Dec 2020 at 14:07, Satguru Rathi  wrote:

> Hi,
>
>
> I don't know if it is even related to the problems you described, but over
> a month back I received an update from Microsoft stating that it has
> optimized my HP battery. So, may be, see if there is similar update
> available for your machine as well. As to your concern regarding tampering
> with the hardware, generally, there is no option to check that and one is
> compelled to trust the service center and they usually don't do such
> things. You might also like to reset your PC and download and install the
> Windows as a fresh if this might be causing such issues. When resetting the
> PC, there is  an option which allows to install the Window from the local
> copy or download a fresh. The latter would require at least 4GB of data so
> make sure you got enough data when putting it to download the Window.
>
>
> Best,
>
> Satguru.
>
>
> On 15-12-2020 01:45 pm, Kriti Banga wrote:
>
> Dear Access Indians,
>
>
>
> As the subject suggests, I am facing an issue with my HP laptop.
>
> I bought this laptop around a year ago, and it was giving me a battery
> backup of minimum of 5-6 hours.
>
> Recently I noticed that the battery started draining very quickly, and
> even the charging became very rapid. Concerning the same, I lodged a
> complaint with HP Customer Care. Following the same, an Engineer came to my
> place and after checking my laptop, he updated my Bios, saying that ‘This
> issue was because of the older version of the Bios’. But even after that,
> the battery issue remained the same.
>
> Lastly after all this, he said that, ‘There is no other option, than to
> take your laptop to the service center, to check all the possible errors’.
> To which I agreed, and he took my laptop for 2 days.
>
> Now after 2 days I got my laptop back, but with the same battery issue,
> stating that, your windows needs to be recovered.
>
> Now, I am looking for your guidance regarding 2 of my concerns-
>
>
>
> 1.   I am feeling skeptical that, if my hardware has been tampered
> with? So, is there any way out to check whether my hardware is original?
>
> 2.   Shall I opt for windows recovery? Isn’t there any other solution
> than this? Because according to them, my laptop’s hardware is perfectly
> fine, and there are some resource files running because of which battery is
> draining badly.
>
>
>
> Hoping for a quick response.
>
>
>
> Thanks and Regards,
>
> Kriti Banga
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
> the person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
> Search for old postings at:
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> 
> .
>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
> the person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
> Search for old postings at:
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> 
> .
>

-- 
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Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-15 Thread Satguru Rathi

Hi,


I don't know if it is even related to the problems you described, but 
over a month back I received an update from Microsoft stating that it 
has optimized my HP battery. So, may be, see if there is similar update 
available for your machine as well. As to your concern regarding 
tampering with the hardware, generally, there is no option to check that 
and one is compelled to trust the service center and they usually don't 
do such things. You might also like to reset your PC and download and 
install the Windows as a fresh if this might be causing such issues. 
When resetting the PC, there is  an option which allows to install the 
Window from the local copy or download a fresh. The latter would require 
at least 4GB of data so make sure you got enough data when putting it to 
download the Window.



Best,

Satguru.


On 15-12-2020 01:45 pm, Kriti Banga wrote:


Dear Access Indians,

As the subject suggests, I am facing an issue with my HP laptop.

I bought this laptop around a year ago, and it was giving me a battery 
backup of minimum of 5-6 hours.


Recently I noticed that the battery started draining very quickly, and 
even the charging became very rapid. Concerning the same, I lodged a 
complaint with HP Customer Care. Following the same, an Engineer came 
to my place and after checking my laptop, he updated my Bios, saying 
that ‘This issue was because of the older version of the Bios’. But 
even after that, the battery issue remained the same.


Lastly after all this, he said that, ‘There is no other option, than 
to take your laptop to the service center, to check all the possible 
errors’. To which I agreed, and he took my laptop for 2 days.


Now after 2 days I got my laptop back, but with the same battery 
issue, stating that, your windows needs to be recovered.


Now, I am looking for your guidance regarding 2 of my concerns-

1.I am feeling skeptical that, if my hardware has been tampered with? 
So, is there any way out to check whether my hardware is original?


2.Shall I opt for windows recovery? Isn’t there any other solution 
than this? Because according to them, my laptop’s hardware is 
perfectly fine, and there are some resource files running because of 
which battery is draining badly.


Hoping for a quick response.

Thanks and Regards,

Kriti Banga

--
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking 
of the person sending the mail and AI in no way relates itself to its 
veracity;


2. AI cannot be held liable for any commission/omission based on the 
mails sent through this mailing list..



Search for old postings at:
http://www.mail-archive.com/accessindia@accessindia.org.in/ 


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[AI] Seeking Guidance Regarding my HP Laptop Issue-

2020-12-15 Thread Kriti Banga
Dear Access Indians,



As the subject suggests, I am facing an issue with my HP laptop.

I bought this laptop around a year ago, and it was giving me a battery
backup of minimum of 5-6 hours.

Recently I noticed that the battery started draining very quickly, and even
the charging became very rapid. Concerning the same, I lodged a complaint
with HP Customer Care. Following the same, an Engineer came to my place and
after checking my laptop, he updated my Bios, saying that ‘This issue was
because of the older version of the Bios’. But even after that, the battery
issue remained the same.

Lastly after all this, he said that, ‘There is no other option, than to
take your laptop to the service center, to check all the possible errors’.
To which I agreed, and he took my laptop for 2 days.

Now after 2 days I got my laptop back, but with the same battery issue,
stating that, your windows needs to be recovered.

Now, I am looking for your guidance regarding 2 of my concerns-



1.   I am feeling skeptical that, if my hardware has been tampered
with? So, is there any way out to check whether my hardware is original?

2.   Shall I opt for windows recovery? Isn’t there any other solution
than this? Because according to them, my laptop’s hardware is perfectly
fine, and there are some resource files running because of which battery is
draining badly.



Hoping for a quick response.



Thanks and Regards,

Kriti Banga

-- 
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


Search for old postings at:
http://www.mail-archive.com/accessindia@accessindia.org.in/
--- 
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"AccessIndia" group.
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