[AFMUG] Cambium support
So a lot of you guys are hard core Moto/Cambium fans and you always boast their support. Every time I've called the first person that picks up has no clue at all, they just open a ticket. Augh ok whatever. At this point I'm promised a call back. It even gives me a time frame of when that should happen - outages are less than an hour! Unfortunately most of my tickets are days to get are to get a response. Not a big deal until today - most of them were just technical questions and it isn't effecting any live customers. Well this morning I found that one of my 2.4 ePMP APs is semi-dead. Yesterday I made some config changes on this one and it died around 8:20am today. At this point I can still get ARP for its IP and I can get 10half/full 100half/full link (with ARP responses). This tells me that it soft locked. So my first ever soft locked AP is Cambium. Definitely not feeling this supposed great quality service/product. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
[AFMUG] Cambium support
Yo Cambium, I'm trying to open a support case from the website. Fill everything out, click submit, takes 20-30 second then says service unavailable. Tried twice now.
[AFMUG] Cambium Support
When you open a ticket at the Cambium support site, are you supposed to get an email confirmation of the ticket? I've tried opening tickets for EPMP GPS issues (probably the same one everyone else has), but haven't heard anything back, and I'm not sure if my tickets are really going through. Nate
[AFMUG] Cambium Support
Why does Cambium Support suck so bad? Why do they not have access to my cnMaestro account? Every time I open a ticket I’m asked 10 questions that could all be answered if the tech had access to my cnMaestro cloud account. What firmware version? How is it configured? Etc etc. Instead of getting solutions when I open a ticket I get question after question back. I’ve had nothing but issues since embarking on my Cambium adventures a month ago. Latest issue is a cnPilot device that was connected and working fine for several weeks, now it shows connected and stats but won’t let me change the SSID from the cloud.
[AFMUG] Cambium support, ePMP
I just called and asked for some help/documentation on changing the IP of an AP from SSH since I can't get to the web interface at this point (Powercode problems, augh) They sent me the User Guide and directed me to page 85. Details on how to use the Quick Start. From the web interface. Is Monday over yet? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
Re: [AFMUG] Cambium support
Ive had really great luck with them, whether it be them picking an issue up here from the list and contacting me directly or from initiating support with them. This last year they have been outstanding, and we arent a high volume customer. It used to be awful. Maybe you need to be more of a dick, Im a dick and maybe thats why they deal with me so quickly, they just dont like me and dont want to have to alk to me any more than required. On Thu, Jan 8, 2015 at 11:04 AM, Josh Luthman wrote: > So a lot of you guys are hard core Moto/Cambium fans and you always boast > their support. > > Every time I've called the first person that picks up has no clue at all, > they just open a ticket. Augh ok whatever. > > At this point I'm promised a call back. It even gives me a time frame of > when that should happen - outages are less than an hour! Unfortunately > most of my tickets are days to get are to get a response. Not a big deal > until today - most of them were just technical questions and it isn't > effecting any live customers. > > Well this morning I found that one of my 2.4 ePMP APs is semi-dead. > Yesterday I made some config changes on this one and it died around 8:20am > today. At this point I can still get ARP for its IP and I can get > 10half/full 100half/full link (with ARP responses). This tells me that it > soft locked. > > So my first ever soft locked AP is Cambium. Definitely not feeling this > supposed great quality service/product. > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > -- All parts should go together without forcing. You must remember that the parts you are reassembling were disassembled by you. Therefore, if you can't get them together again, there must be a reason. By all means, do not use a hammer. -- IBM maintenance manual, 1925
Re: [AFMUG] Cambium support
Sounds like a solution that I may have to entertain =/ Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Jan 8, 2015 at 12:16 PM, That One Guy wrote: > Ive had really great luck with them, whether it be them picking an issue > up here from the list and contacting me directly or from initiating support > with them. This last year they have been outstanding, and we arent a high > volume customer. It used to be awful. > > Maybe you need to be more of a dick, Im a dick and maybe thats why they > deal with me so quickly, they just dont like me and dont want to have to > alk to me any more than required. > > On Thu, Jan 8, 2015 at 11:04 AM, Josh Luthman > wrote: > >> So a lot of you guys are hard core Moto/Cambium fans and you always boast >> their support. >> >> Every time I've called the first person that picks up has no clue at all, >> they just open a ticket. Augh ok whatever. >> >> At this point I'm promised a call back. It even gives me a time frame of >> when that should happen - outages are less than an hour! Unfortunately >> most of my tickets are days to get are to get a response. Not a big deal >> until today - most of them were just technical questions and it isn't >> effecting any live customers. >> >> Well this morning I found that one of my 2.4 ePMP APs is semi-dead. >> Yesterday I made some config changes on this one and it died around 8:20am >> today. At this point I can still get ARP for its IP and I can get >> 10half/full 100half/full link (with ARP responses). This tells me that it >> soft locked. >> >> So my first ever soft locked AP is Cambium. Definitely not feeling this >> supposed great quality service/product. >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> > > > > -- > All parts should go together without forcing. You must remember that the > parts you are reassembling were disassembled by you. Therefore, if you > can't get them together again, there must be a reason. By all means, do not > use a hammer. -- IBM maintenance manual, 1925 >
Re: [AFMUG] Cambium support
I got a swift and thorough resolution when I piped up. ;-) - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com - Original Message - From: "Josh Luthman" To: af@afmug.com Sent: Thursday, January 8, 2015 11:17:56 AM Subject: Re: [AFMUG] Cambium support Sounds like a solution that I may have to entertain =/ Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Jan 8, 2015 at 12:16 PM, That One Guy < thatoneguyst...@gmail.com > wrote: Ive had really great luck with them, whether it be them picking an issue up here from the list and contacting me directly or from initiating support with them. This last year they have been outstanding, and we arent a high volume customer. It used to be awful. Maybe you need to be more of a dick, Im a dick and maybe thats why they deal with me so quickly, they just dont like me and dont want to have to alk to me any more than required. On Thu, Jan 8, 2015 at 11:04 AM, Josh Luthman < j...@imaginenetworksllc.com > wrote: So a lot of you guys are hard core Moto/Cambium fans and you always boast their support. Every time I've called the first person that picks up has no clue at all, they just open a ticket. Augh ok whatever. At this point I'm promised a call back. It even gives me a time frame of when that should happen - outages are less than an hour! Unfortunately most of my tickets are days to get are to get a response. Not a big deal until today - most of them were just technical questions and it isn't effecting any live customers. Well this morning I found that one of my 2.4 ePMP APs is semi-dead. Yesterday I made some config changes on this one and it died around 8:20am today. At this point I can still get ARP for its IP and I can get 10half/full 100half/full link (with ARP responses). This tells me that it soft locked. So my first ever soft locked AP is Cambium. Definitely not feeling this supposed great quality service/product. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 -- All parts should go together without forcing. You must remember that the parts you are reassembling were disassembled by you. Therefore, if you can't get them together again, there must be a reason. By all means, do not use a hammer. -- IBM maintenance manual, 1925
Re: [AFMUG] Cambium support
I’m imagining Steve’s business cards: Have Dick, Will Travel. No, that would have a different meaning. And Dick for Hire would sound more like an off-duty cop, as in Dick Tracy. English must be a very confusing language for immigrants. Like the sign at the Walgreens up the road: Sale – Tombstones 2 for $10. From: Josh Luthman Sent: Thursday, January 08, 2015 11:17 AM To: af@afmug.com Subject: Re: [AFMUG] Cambium support Sounds like a solution that I may have to entertain =/ Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Jan 8, 2015 at 12:16 PM, That One Guy wrote: Ive had really great luck with them, whether it be them picking an issue up here from the list and contacting me directly or from initiating support with them. This last year they have been outstanding, and we arent a high volume customer. It used to be awful. Maybe you need to be more of a dick, Im a dick and maybe thats why they deal with me so quickly, they just dont like me and dont want to have to alk to me any more than required. On Thu, Jan 8, 2015 at 11:04 AM, Josh Luthman wrote: So a lot of you guys are hard core Moto/Cambium fans and you always boast their support. Every time I've called the first person that picks up has no clue at all, they just open a ticket. Augh ok whatever. At this point I'm promised a call back. It even gives me a time frame of when that should happen - outages are less than an hour! Unfortunately most of my tickets are days to get are to get a response. Not a big deal until today - most of them were just technical questions and it isn't effecting any live customers. Well this morning I found that one of my 2.4 ePMP APs is semi-dead. Yesterday I made some config changes on this one and it died around 8:20am today. At this point I can still get ARP for its IP and I can get 10half/full 100half/full link (with ARP responses). This tells me that it soft locked. So my first ever soft locked AP is Cambium. Definitely not feeling this supposed great quality service/product. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 -- All parts should go together without forcing. You must remember that the parts you are reassembling were disassembled by you. Therefore, if you can't get them together again, there must be a reason. By all means, do not use a hammer. -- IBM maintenance manual, 1925
Re: [AFMUG] Cambium support
I've don't recall anybody boasting about their support. I've seen lots of people grump about it. Everyone grumps about everybody's support. For what it's worth, I was told that I might as well submit an online ticket instead of calling, because the online tickets go into the same queue, but I can express exactly what information and level of urgency that I want to without having it filtered through a person who's only job is to answer the phone. So a lot of you guys are hard core Moto/Cambium fans and you always boast their support. Every time I've called the first person that picks up has no clue at all, they just open a ticket. Augh ok whatever. At this point I'm promised a call back. It even gives me a time frame of when that should happen - outages are less than an hour! Unfortunately most of my tickets are days to get are to get a response. Not a big deal until today - most of them were just technical questions and it isn't effecting any live customers. Well this morning I found that one of my 2.4 ePMP APs is semi-dead. Yesterday I made some config changes on this one and it died around 8:20am today. At this point I can still get ARP for its IP and I can get 10half/full 100half/full link (with ARP responses). This tells me that it soft locked. So my first ever soft locked AP is Cambium. Definitely not feeling this supposed great quality service/product. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
Re: [AFMUG] Cambium Support
You should get an e-mail with a subject like this: "Cambium New Case Customer Notification" On 4/21/2016 10:56 AM, Nate Burke wrote: When you open a ticket at the Cambium support site, are you supposed to get an email confirmation of the ticket? I've tried opening tickets for EPMP GPS issues (probably the same one everyone else has), but haven't heard anything back, and I'm not sure if my tickets are really going through. Nate
Re: [AFMUG] Cambium Support
I quit using the site. It's a waste of time and so problematic. Call, someone picks up quickly, they'll open a ticket and you'll get an email confirmation before you hang up (at least it's 100% for me). Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Apr 21, 2016 at 11:56 AM, Nate Burke wrote: > When you open a ticket at the Cambium support site, are you supposed to > get an email confirmation of the ticket? I've tried opening tickets for > EPMP GPS issues (probably the same one everyone else has), but haven't > heard anything back, and I'm not sure if my tickets are really going > through. > > Nate >
Re: [AFMUG] Cambium Support
Also. How do I get American support that can solve my issue while on the phone? The few times I’ve called in someone takes my info down and just opens a ticket. > On Feb 20, 2018, at 19:26, Matt Hoppes > wrote: > > Why does Cambium Support suck so bad? > > Why do they not have access to my cnMaestro account? > > Every time I open a ticket I’m asked 10 questions that could all be answered > if the tech had access to my cnMaestro cloud account. > > What firmware version? How is it configured? Etc etc. > > Instead of getting solutions when I open a ticket I get question after > question back. > > I’ve had nothing but issues since embarking on my Cambium adventures a month > ago. > > Latest issue is a cnPilot device that was connected and working fine for > several weeks, now it shows connected and stats but won’t let me change the > SSID from the cloud.
Re: [AFMUG] Cambium Support
On 2/20/18 4:31 PM, Matt Hoppes wrote: Also. How do I get American support that can solve my issue while on the phone? The few times I’ve called in someone takes my info down and just opens a ticket. I don't think you can get that without one of those support plans they rolled out a while back.
Re: [AFMUG] Cambium Support
They just have me add them and handle cnmaestro, i was actually suprised there was any support on a free product. On Feb 20, 2018 6:37 PM, "Seth Mattinen" wrote: > On 2/20/18 4:31 PM, Matt Hoppes wrote: > >> Also. How do I get American support that can solve my issue while on the >> phone? The few times I’ve called in someone takes my info down and just >> opens a ticket. >> > > > I don't think you can get that without one of those support plans they > rolled out a while back. >
Re: [AFMUG] Cambium Support
I've almost never needed them. When I did call support one time, I had the same complaint as you. I was advised by someone higher up the chain to open the ticket online. That's essentially what the phone answerer is doing, but they're transcribing your words and may be mangling them. Fill out the online ticket request and you can describe the issue in your own words and get some of the dumb questions out of the way immediately. -- Original Message -- From: "Matt Hoppes" To: af@afmug.com Sent: 2/20/2018 7:31:42 PM Subject: Re: [AFMUG] Cambium Support Also. How do I get American support that can solve my issue while on the phone? The few times I’ve called in someone takes my info down and just opens a ticket. On Feb 20, 2018, at 19:26, Matt Hoppes wrote: Why does Cambium Support suck so bad? Why do they not have access to my cnMaestro account? Every time I open a ticket I’m asked 10 questions that could all be answered if the tech had access to my cnMaestro cloud account. What firmware version? How is it configured? Etc etc. Instead of getting solutions when I open a ticket I get question after question back. I’ve had nothing but issues since embarking on my Cambium adventures a month ago. Latest issue is a cnPilot device that was connected and working fine for several weeks, now it shows connected and stats but won’t let me change the SSID from the cloud.
Re: [AFMUG] Cambium Support
I have had very little issue with support, but like many other companies these days, e-mail through support.cambiumnetworks.com <http://support.cambiumnetworks.com/> web portal always gets answered very quickly. Other companies prefer e-mail support as well these days. I have filled out support tickets with Cambium and received calls back within the hour. I try to put as much relevant information to minimize the back and forth as possible like Adam says. Last issue I had was some licensing issues. Had a resolution within an hour of filling out the request. Justin Wilson j...@mtin.net www.mtin.net www.midwest-ix.com > On Feb 20, 2018, at 9:57 PM, Adam Moffett wrote: > > I've almost never needed them. > When I did call support one time, I had the same complaint as you. I was > advised by someone higher up the chain to open the ticket online. That's > essentially what the phone answerer is doing, but they're transcribing your > words and may be mangling them. Fill out the online ticket request and you > can describe the issue in your own words and get some of the dumb questions > out of the way immediately. > > > > -- Original Message -- > From: "Matt Hoppes" > To: af@afmug.com > Sent: 2/20/2018 7:31:42 PM > Subject: Re: [AFMUG] Cambium Support > >> Also. How do I get American support that can solve my issue while on the >> phone? The few times I’ve called in someone takes my info down and just >> opens a ticket. >> >>> On Feb 20, 2018, at 19:26, Matt Hoppes >>> wrote: >>> >>> Why does Cambium Support suck so bad? >>> >>> Why do they not have access to my cnMaestro account? >>> >>> Every time I open a ticket I’m asked 10 questions that could all be >>> answered if the tech had access to my cnMaestro cloud account. >>> >>> What firmware version? How is it configured? Etc etc. >>> >>> Instead of getting solutions when I open a ticket I get question after >>> question back. >>> >>> I’ve had nothing but issues since embarking on my Cambium adventures a >>> month ago. >>> >>> Latest issue is a cnPilot device that was connected and working fine for >>> several weeks, now it shows connected and stats but won’t let me change the >>> SSID from the cloud. >
Re: [AFMUG] Cambium Support
I've also never really had issues. If you find you're not getting the response you need out of tier 1 just ask to be escalated. I've gone through RMA's, licensing issues, etc, always answered quickly and with proper information. If you're looking for help with epmp go look on the forums. There's lots of info there, although poorly laid out (especially all the pinned topics that are out of date, and hard to differentiate between other topics) On Wed, Feb 21, 2018 at 11:59 AM, Justin Wilson wrote: > I have had very little issue with support, but like many other companies > these days, e-mail through support.cambiumnetworks.com web portal always > gets answered very quickly. Other companies prefer e-mail support as well > these days. I have filled out support tickets with Cambium and received > calls back within the hour. I try to put as much relevant information to > minimize the back and forth as possible like Adam says. > > Last issue I had was some licensing issues. Had a resolution within an > hour of filling out the request. > > Justin Wilson > j...@mtin.net > > www.mtin.net > www.midwest-ix.com > > On Feb 20, 2018, at 9:57 PM, Adam Moffett wrote: > > I've almost never needed them. > When I did call support one time, I had the same complaint as you. I was > advised by someone higher up the chain to open the ticket online. That's > essentially what the phone answerer is doing, but they're transcribing your > words and may be mangling them. Fill out the online ticket request and you > can describe the issue in your own words and get some of the dumb questions > out of the way immediately. > > > > -- Original Message -- > From: "Matt Hoppes" > To: af@afmug.com > Sent: 2/20/2018 7:31:42 PM > Subject: Re: [AFMUG] Cambium Support > > Also. How do I get American support that can solve my issue while on the > phone? The few times I’ve called in someone takes my info down and just > opens a ticket. > > On Feb 20, 2018, at 19:26, Matt Hoppes > wrote: > > Why does Cambium Support suck so bad? > > Why do they not have access to my cnMaestro account? > > Every time I open a ticket I’m asked 10 questions that could all be > answered if the tech had access to my cnMaestro cloud account. > > What firmware version? How is it configured? Etc etc. > > Instead of getting solutions when I open a ticket I get question after > question back. > > I’ve had nothing but issues since embarking on my Cambium adventures a > month ago. > > Latest issue is a cnPilot device that was connected and working fine for > several weeks, now it shows connected and stats but won’t let me change the > SSID from the cloud. > > > >
Re: [AFMUG] Cambium Support
The few times that I've needed support, I just posted the problem on the Cambium forum... everytime I've done that, an actual engineer has responded within a couple hours and then I just dealt with them directly (I'm talking about actual hardware problems of firmware bugs though... not just me doing something stupid). The only times that I've used the normal support was for RMA's. On Wed, Feb 21, 2018 at 2:24 PM, Ryan Ray wrote: > I've also never really had issues. If you find you're not getting the > response you need out of tier 1 just ask to be escalated. I've gone through > RMA's, licensing issues, etc, always answered quickly and with proper > information. > > If you're looking for help with epmp go look on the forums. There's lots > of info there, although poorly laid out (especially all the pinned topics > that are out of date, and hard to differentiate between other topics) > > On Wed, Feb 21, 2018 at 11:59 AM, Justin Wilson wrote: > >> I have had very little issue with support, but like many other companies >> these days, e-mail through support.cambiumnetworks.com web portal always >> gets answered very quickly. Other companies prefer e-mail support as well >> these days. I have filled out support tickets with Cambium and received >> calls back within the hour. I try to put as much relevant information to >> minimize the back and forth as possible like Adam says. >> >> Last issue I had was some licensing issues. Had a resolution within an >> hour of filling out the request. >> >> Justin Wilson >> j...@mtin.net >> >> www.mtin.net >> www.midwest-ix.com >> >> On Feb 20, 2018, at 9:57 PM, Adam Moffett wrote: >> >> I've almost never needed them. >> When I did call support one time, I had the same complaint as you. I was >> advised by someone higher up the chain to open the ticket online. That's >> essentially what the phone answerer is doing, but they're transcribing your >> words and may be mangling them. Fill out the online ticket request and you >> can describe the issue in your own words and get some of the dumb questions >> out of the way immediately. >> >> >> >> -- Original Message -- >> From: "Matt Hoppes" >> To: af@afmug.com >> Sent: 2/20/2018 7:31:42 PM >> Subject: Re: [AFMUG] Cambium Support >> >> Also. How do I get American support that can solve my issue while on the >> phone? The few times I’ve called in someone takes my info down and just >> opens a ticket. >> >> On Feb 20, 2018, at 19:26, Matt Hoppes >> wrote: >> >> Why does Cambium Support suck so bad? >> >> Why do they not have access to my cnMaestro account? >> >> Every time I open a ticket I’m asked 10 questions that could all be >> answered if the tech had access to my cnMaestro cloud account. >> >> What firmware version? How is it configured? Etc etc. >> >> Instead of getting solutions when I open a ticket I get question after >> question back. >> >> I’ve had nothing but issues since embarking on my Cambium adventures a >> month ago. >> >> Latest issue is a cnPilot device that was connected and working fine for >> several weeks, now it shows connected and stats but won’t let me change the >> SSID from the cloud. >> >> >> >> >
Re: [AFMUG] Cambium Support
+1 I have been with them since the beginning and really never had any serious issues with them on response or response time. On 02/21/2018 02:57 PM, Mathew Howard wrote: The few times that I've needed support, I just posted the problem on the Cambium forum... everytime I've done that, an actual engineer has responded within a couple hours and then I just dealt with them directly (I'm talking about actual hardware problems of firmware bugs though... not just me doing something stupid). The only times that I've used the normal support was for RMA's. On Wed, Feb 21, 2018 at 2:24 PM, Ryan Ray <mailto:ryan...@gmail.com>> wrote: I've also never really had issues. If you find you're not getting the response you need out of tier 1 just ask to be escalated. I've gone through RMA's, licensing issues, etc, always answered quickly and with proper information. If you're looking for help with epmp go look on the forums. There's lots of info there, although poorly laid out (especially all the pinned topics that are out of date, and hard to differentiate between other topics) On Wed, Feb 21, 2018 at 11:59 AM, Justin Wilson mailto:li...@mtin.net>> wrote: I have had very little issue with support, but like many other companies these days, e-mail through support.cambiumnetworks.com <http://support.cambiumnetworks.com> web portal always gets answered very quickly. Other companies prefer e-mail support as well these days. I have filled out support tickets with Cambium and received calls back within the hour. I try to put as much relevant information to minimize the back and forth as possible like Adam says. Last issue I had was some licensing issues. Had a resolution within an hour of filling out the request. Justin Wilson j...@mtin.net <mailto:j...@mtin.net> www.mtin.net <http://www.mtin.net> www.midwest-ix.com <http://www.midwest-ix.com> On Feb 20, 2018, at 9:57 PM, Adam Moffett mailto:dmmoff...@gmail.com>> wrote: I've almost never needed them. When I did call support one time, I had the same complaint as you. I was advised by someone higher up the chain to open the ticket online. That's essentially what the phone answerer is doing, but they're transcribing your words and may be mangling them. Fill out the online ticket request and you can describe the issue in your own words and get some of the dumb questions out of the way immediately. -- Original Message -- From: "Matt Hoppes" mailto:mattli...@rivervalleyinternet.net>> To: af@afmug.com <mailto:af@afmug.com> Sent: 2/20/2018 7:31:42 PM Subject: Re: [AFMUG] Cambium Support Also. How do I get American support that can solve my issue while on the phone? The few times I’ve called in someone takes my info down and just opens a ticket. On Feb 20, 2018, at 19:26, Matt Hoppes mailto:mattli...@rivervalleyinternet.net>> wrote: Why does Cambium Support suck so bad? Why do they not have access to my cnMaestro account? Every time I open a ticket I’m asked 10 questions that could all be answered if the tech had access to my cnMaestro cloud account. What firmware version? How is it configured? Etc etc. Instead of getting solutions when I open a ticket I get question after question back. I’ve had nothing but issues since embarking on my Cambium adventures a month ago. Latest issue is a cnPilot device that was connected and working fine for several weeks, now it shows connected and stats but won’t let me change the SSID from the cloud. --
Re: [AFMUG] Cambium support, ePMP
Dan, This sure does. Thanks a bunch. Once I finish this I'm gonna grab me some adult beverage. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Dec 8, 2014 at 4:30 PM, Dan Sullivan via Af wrote: > Hi Josh, > > > > Please find attached the ePMP CLI User Manual. This will be posted on > support.cambiumnetworks.com in the near future. > > > > On Page 7, section 3.1.1 are specific instructions for changing the device > IP address in bridge mode. The example here shows how to change all > parameters. First, you do a “config set ” for each > parameter you want to update. Second, you do a “config save” to save the > changes permanently. Third, you do a “config apply” so that you start > using the parameters. 3.1.1 changes only the IP address first, but > probably you want to do a “config set” on all the networking parameters > before you issue your “config save” and “config apply”. > > > > Page 11 lists the parameter for the Bridge IP address (i.e. > networkBridgeIPAddr). Page 9 lists the parameter for the LAN IP address > while in NAT mode on the SM (i.e. networkLanIPAddr). Page 10 lists the > parameter for the WAN IP address while in NAT mode on the SM (i.e. > networkWanIPAddr). Associated Netmask, GatewayIP, etc parameters are > listed right by these. > > > > Hopefully this will improve your Monday. > > > > Dan Sullivan > > Cambium Networks > > > > *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman via > Af > *Sent:* Monday, December 08, 2014 2:46 PM > *To:* af@afmug.com > *Subject:* [AFMUG] Cambium support, ePMP > > > > I just called and asked for some help/documentation on changing the IP of > an AP from SSH since I can't get to the web interface at this point > (Powercode problems, augh) > > > They sent me the User Guide and directed me to page 85. Details on how to > use the Quick Start. From the web interface. > > > > Is Monday over yet? > > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 >
[AFMUG] Cambium Support for LibreNMS
On a side note - anyone have any Cambium contacts on the list I can talk to about getting permission to use their logo? We've added our first pass at detection and graphing for these series of devices. (Pretty much only the devices we had access to immediately) PMP100 (AP and SM) PMP450(AP and SM) EPMP (AP and SM) PTP 100 PTP 200/230 PTP 250 PTP 450 PTP 650 EPTP We are just putting in our pull request today so it should take a day or so to get merged into the main branch. This is far superior to Observium's limited support (actually all it really adds is limited detection). We have actually added "Signal" as a sensor under "Health" and you can set up a notification for each device if a signal drops below your predefined threshold. Since most of us use some form of signal as a measure of how good a connection is it made sense to make it a sensor. We are also considering adding GPS status under health, as well as SNR (for those devices that support it). We are asking for your feedback and help in testing the bugs, and how to improve the look/feel. Here are a couple screen shots (we only focused on getting it working and not really how it looked immediately) http://imgur.com/a/CtTXy FYI this is a shared list account so myself or others here may respond to you. If you wish to contact me directly I can be reached at steve at wavedirect dot net -- Steven Kenney WaveDirect Telecommunications http://www.wavedirect.net (519)737-WAVE (9283)
Re: [AFMUG] Cambium Support for LibreNMS
Forgot to mention limited support for CMM 3.x and 4.x. We need to add all the network info, but it does graph the GPS stats. More will be coming. Also some devices graph CRC errors, jitter, data rate, modulation mode, SSR, temperature and other indicators we thought would be useful to monitor. - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 9:40:44 AM Subject: [AFMUG] Cambium Support for LibreNMS On a side note - anyone have any Cambium contacts on the list I can talk to about getting permission to use their logo? We've added our first pass at detection and graphing for these series of devices. (Pretty much only the devices we had access to immediately) PMP100 (AP and SM) PMP450(AP and SM) EPMP (AP and SM) PTP 100 PTP 200/230 PTP 250 PTP 450 PTP 650 EPTP We are just putting in our pull request today so it should take a day or so to get merged into the main branch. This is far superior to Observium's limited support (actually all it really adds is limited detection). We have actually added "Signal" as a sensor under "Health" and you can set up a notification for each device if a signal drops below your predefined threshold. Since most of us use some form of signal as a measure of how good a connection is it made sense to make it a sensor. We are also considering adding GPS status under health, as well as SNR (for those devices that support it). We are asking for your feedback and help in testing the bugs, and how to improve the look/feel. Here are a couple screen shots (we only focused on getting it working and not really how it looked immediately) http://imgur.com/a/CtTXy FYI this is a shared list account so myself or others here may respond to you. If you wish to contact me directly I can be reached at steve at wavedirect dot net -- Steven Kenney WaveDirect Telecommunications http://www.wavedirect.net (519)737-WAVE (9283)
Re: [AFMUG] Cambium Support for LibreNMS
Did you get someone from Cambium? - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 8:51:42 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Forgot to mention limited support for CMM 3.x and 4.x. We need to add all the network info, but it does graph the GPS stats. More will be coming. Also some devices graph CRC errors, jitter, data rate, modulation mode, SSR, temperature and other indicators we thought would be useful to monitor. - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 9:40:44 AM Subject: [AFMUG] Cambium Support for LibreNMS On a side note - anyone have any Cambium contacts on the list I can talk to about getting permission to use their logo? We've added our first pass at detection and graphing for these series of devices. (Pretty much only the devices we had access to immediately) PMP100 (AP and SM) PMP450(AP and SM) EPMP (AP and SM) PTP 100 PTP 200/230 PTP 250 PTP 450 PTP 650 EPTP We are just putting in our pull request today so it should take a day or so to get merged into the main branch. This is far superior to Observium's limited support (actually all it really adds is limited detection). We have actually added "Signal" as a sensor under "Health" and you can set up a notification for each device if a signal drops below your predefined threshold. Since most of us use some form of signal as a measure of how good a connection is it made sense to make it a sensor. We are also considering adding GPS status under health, as well as SNR (for those devices that support it). We are asking for your feedback and help in testing the bugs, and how to improve the look/feel. Here are a couple screen shots (we only focused on getting it working and not really how it looked immediately) http://imgur.com/a/CtTXy FYI this is a shared list account so myself or others here may respond to you. If you wish to contact me directly I can be reached at steve at wavedirect dot net -- Steven Kenney WaveDirect Telecommunications http://www.wavedirect.net (519)737-WAVE (9283)
Re: [AFMUG] Cambium Support for LibreNMS
Nope not yet. We are making some minor changes and going back and forth at the moment before it gets merged. We'll use a temp icon at first if we have to. Any Cambium employees watching? - Original Message - From: "Mike Hammett" To: af@afmug.com Sent: Thursday, March 24, 2016 8:55:53 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Did you get someone from Cambium? - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 8:51:42 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Forgot to mention limited support for CMM 3.x and 4.x. We need to add all the network info, but it does graph the GPS stats. More will be coming. Also some devices graph CRC errors, jitter, data rate, modulation mode, SSR, temperature and other indicators we thought would be useful to monitor. - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 9:40:44 AM Subject: [AFMUG] Cambium Support for LibreNMS On a side note - anyone have any Cambium contacts on the list I can talk to about getting permission to use their logo? We've added our first pass at detection and graphing for these series of devices. (Pretty much only the devices we had access to immediately) PMP100 (AP and SM) PMP450(AP and SM) EPMP (AP and SM) PTP 100 PTP 200/230 PTP 250 PTP 450 PTP 650 EPTP We are just putting in our pull request today so it should take a day or so to get merged into the main branch. This is far superior to Observium's limited support (actually all it really adds is limited detection). We have actually added "Signal" as a sensor under "Health" and you can set up a notification for each device if a signal drops below your predefined threshold. Since most of us use some form of signal as a measure of how good a connection is it made sense to make it a sensor. We are also considering adding GPS status under health, as well as SNR (for those devices that support it). We are asking for your feedback and help in testing the bugs, and how to improve the look/feel. Here are a couple screen shots (we only focused on getting it working and not really how it looked immediately) http://imgur.com/a/CtTXy FYI this is a shared list account so myself or others here may respond to you. If you wish to contact me directly I can be reached at steve at wavedirect dot net -- Steven Kenney WaveDirect Telecommunications http://www.wavedirect.net (519)737-WAVE (9283)
Re: [AFMUG] Cambium Support for LibreNMS
Also there is an discussion going on. What would you consider the 3 top things that all wireless devices (for the most part) share when it comes to the "health" of a wireless device? So far IMHO in our industry to start it would be 1) Signal, Power level RSSI in some cases - measured in dBm 2) SNR (Signal to Noise Ratio) 3) GPS status Sync or no sync .. that is the question. What else would you consider more important that is pretty much global across all wireless devices? - Original Message - From: "Steve" To: af@afmug.com Sent: Thursday, March 24, 2016 10:46:48 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Nope not yet. We are making some minor changes and going back and forth at the moment before it gets merged. We'll use a temp icon at first if we have to. Any Cambium employees watching? - Original Message - From: "Mike Hammett" To: af@afmug.com Sent: Thursday, March 24, 2016 8:55:53 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Did you get someone from Cambium? - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 8:51:42 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Forgot to mention limited support for CMM 3.x and 4.x. We need to add all the network info, but it does graph the GPS stats. More will be coming. Also some devices graph CRC errors, jitter, data rate, modulation mode, SSR, temperature and other indicators we thought would be useful to monitor. - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 9:40:44 AM Subject: [AFMUG] Cambium Support for LibreNMS On a side note - anyone have any Cambium contacts on the list I can talk to about getting permission to use their logo? We've added our first pass at detection and graphing for these series of devices. (Pretty much only the devices we had access to immediately) PMP100 (AP and SM) PMP450(AP and SM) EPMP (AP and SM) PTP 100 PTP 200/230 PTP 250 PTP 450 PTP 650 EPTP We are just putting in our pull request today so it should take a day or so to get merged into the main branch. This is far superior to Observium's limited support (actually all it really adds is limited detection). We have actually added "Signal" as a sensor under "Health" and you can set up a notification for each device if a signal drops below your predefined threshold. Since most of us use some form of signal as a measure of how good a connection is it made sense to make it a sensor. We are also considering adding GPS status under health, as well as SNR (for those devices that support it). We are asking for your feedback and help in testing the bugs, and how to improve the look/feel. Here are a couple screen shots (we only focused on getting it working and not really how it looked immediately) http://imgur.com/a/CtTXy FYI this is a shared list account so myself or others here may respond to you. If you wish to contact me directly I can be reached at steve at wavedirect dot net -- Steven Kenney WaveDirect Telecommunications http://www.wavedirect.net (519)737-WAVE (9283)
Re: [AFMUG] Cambium Support for LibreNMS
There are some Cambium lurkers such as Aaron Schneider and Matt Mangriottis (sp?). Whether they are actively reading your post is hard to say of course. For permission to use their logo, I imagine Matt would be the one to reach out to. Search the archive for his email address? On 3/24/2016 10:55 AM, Steve wrote: Also there is an discussion going on. What would you consider the 3 top things that all wireless devices (for the most part) share when it comes to the "health" of a wireless device? So far IMHO in our industry to start it would be 1) Signal, Power level RSSI in some cases - measured in dBm 2) SNR (Signal to Noise Ratio) 3) GPS status Sync or no sync .. that is the question. What else would you consider more important that is pretty much global across all wireless devices? - Original Message - From: "Steve" To: af@afmug.com Sent: Thursday, March 24, 2016 10:46:48 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Nope not yet. We are making some minor changes and going back and forth at the moment before it gets merged. We'll use a temp icon at first if we have to. Any Cambium employees watching? - Original Message - From: "Mike Hammett" To: af@afmug.com Sent: Thursday, March 24, 2016 8:55:53 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Did you get someone from Cambium? - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 8:51:42 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Forgot to mention limited support for CMM 3.x and 4.x. We need to add all the network info, but it does graph the GPS stats. More will be coming. Also some devices graph CRC errors, jitter, data rate, modulation mode, SSR, temperature and other indicators we thought would be useful to monitor. - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 9:40:44 AM Subject: [AFMUG] Cambium Support for LibreNMS On a side note - anyone have any Cambium contacts on the list I can talk to about getting permission to use their logo? We've added our first pass at detection and graphing for these series of devices. (Pretty much only the devices we had access to immediately) PMP100 (AP and SM) PMP450(AP and SM) EPMP (AP and SM) PTP 100 PTP 200/230 PTP 250 PTP 450 PTP 650 EPTP We are just putting in our pull request today so it should take a day or so to get merged into the main branch. This is far superior to Observium's limited support (actually all it really adds is limited detection). We have actually added "Signal" as a sensor under "Health" and you can set up a notification for each device if a signal drops below your predefined threshold. Since most of us use some form of signal as a measure of how good a connection is it made sense to make it a sensor. We are also considering adding GPS status under health, as well as SNR (for those devices that support it). We are asking for your feedback and help in testing the bugs, and how to improve the look/feel. Here are a couple screen shots (we only focused on getting it working and not really how it looked immediately) http://imgur.com/a/CtTXy FYI this is a shared list account so myself or others here may respond to you. If you wish to contact me directly I can be reached at steve at wavedirect dot net
Re: [AFMUG] Cambium Support for LibreNMS
Try matt mangriotis cambiumnetworks.com -Original Message- From: Adam Moffett Sent: Thursday, March 24, 2016 10:17 AM To: af@afmug.com Subject: Re: [AFMUG] Cambium Support for LibreNMS There are some Cambium lurkers such as Aaron Schneider and Matt Mangriottis (sp?). Whether they are actively reading your post is hard to say of course. For permission to use their logo, I imagine Matt would be the one to reach out to. Search the archive for his email address? On 3/24/2016 10:55 AM, Steve wrote: Also there is an discussion going on. What would you consider the 3 top things that all wireless devices (for the most part) share when it comes to the "health" of a wireless device? So far IMHO in our industry to start it would be 1) Signal, Power level RSSI in some cases - measured in dBm 2) SNR (Signal to Noise Ratio) 3) GPS status Sync or no sync .. that is the question. What else would you consider more important that is pretty much global across all wireless devices? - Original Message - From: "Steve" To: af@afmug.com Sent: Thursday, March 24, 2016 10:46:48 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Nope not yet. We are making some minor changes and going back and forth at the moment before it gets merged. We'll use a temp icon at first if we have to. Any Cambium employees watching? - Original Message - From: "Mike Hammett" To: af@afmug.com Sent: Thursday, March 24, 2016 8:55:53 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Did you get someone from Cambium? - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 8:51:42 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Forgot to mention limited support for CMM 3.x and 4.x. We need to add all the network info, but it does graph the GPS stats. More will be coming. Also some devices graph CRC errors, jitter, data rate, modulation mode, SSR, temperature and other indicators we thought would be useful to monitor. - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 9:40:44 AM Subject: [AFMUG] Cambium Support for LibreNMS On a side note - anyone have any Cambium contacts on the list I can talk to about getting permission to use their logo? We've added our first pass at detection and graphing for these series of devices. (Pretty much only the devices we had access to immediately) PMP100 (AP and SM) PMP450(AP and SM) EPMP (AP and SM) PTP 100 PTP 200/230 PTP 250 PTP 450 PTP 650 EPTP We are just putting in our pull request today so it should take a day or so to get merged into the main branch. This is far superior to Observium's limited support (actually all it really adds is limited detection). We have actually added "Signal" as a sensor under "Health" and you can set up a notification for each device if a signal drops below your predefined threshold. Since most of us use some form of signal as a measure of how good a connection is it made sense to make it a sensor. We are also considering adding GPS status under health, as well as SNR (for those devices that support it). We are asking for your feedback and help in testing the bugs, and how to improve the look/feel. Here are a couple screen shots (we only focused on getting it working and not really how it looked immediately) http://imgur.com/a/CtTXy FYI this is a shared list account so myself or others here may respond to you. If you wish to contact me directly I can be reached at steve at wavedirect dot net
Re: [AFMUG] Cambium Support for LibreNMS
We're good. If you need me, you can even just use m...@cambiumnetworks.com I already traded emails with Steve. Matt -Original Message- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Ken Hohhof Sent: Thursday, March 24, 2016 10:22 AM To: af@afmug.com Subject: Re: [AFMUG] Cambium Support for LibreNMS Try matt mangriotis cambiumnetworks.com -Original Message- From: Adam Moffett Sent: Thursday, March 24, 2016 10:17 AM To: af@afmug.com Subject: Re: [AFMUG] Cambium Support for LibreNMS There are some Cambium lurkers such as Aaron Schneider and Matt Mangriottis (sp?). Whether they are actively reading your post is hard to say of course. For permission to use their logo, I imagine Matt would be the one to reach out to. Search the archive for his email address? On 3/24/2016 10:55 AM, Steve wrote: > Also there is an discussion going on. > > What would you consider the 3 top things that all wireless devices > (for the most part) share when it comes to the "health" of a wireless device? > > So far IMHO in our industry to start it would be > > 1) Signal, Power level RSSI in some cases - measured in dBm > 2) SNR (Signal to Noise Ratio) > 3) GPS status Sync or no sync .. that is the question. > > > What else would you consider more important that is pretty much global > across all wireless devices? > > > - Original Message - > From: "Steve" > To: af@afmug.com > Sent: Thursday, March 24, 2016 10:46:48 AM > Subject: Re: [AFMUG] Cambium Support for LibreNMS > > Nope not yet. We are making some minor changes and going back and > forth at the moment before it gets merged. We'll use a temp icon at > first if we have to. > > Any Cambium employees watching? > > > > - Original Message - > From: "Mike Hammett" > To: af@afmug.com > Sent: Thursday, March 24, 2016 8:55:53 AM > Subject: Re: [AFMUG] Cambium Support for LibreNMS > > Did you get someone from Cambium? > > > > > - > Mike Hammett > Intelligent Computing Solutions > > Midwest Internet Exchange > > The Brothers WISP > > > > > - Original Message - > > From: "Steve" > To: af@afmug.com > Sent: Tuesday, March 22, 2016 8:51:42 AM > Subject: Re: [AFMUG] Cambium Support for LibreNMS > > Forgot to mention limited support for CMM 3.x and 4.x. We need to add > all the network info, but it does graph the GPS stats. More will be coming. > > Also some devices graph CRC errors, jitter, data rate, modulation > mode, SSR, temperature and other indicators we thought would be useful > to monitor. > > - Original Message - > From: "Steve" > To: af@afmug.com > Sent: Tuesday, March 22, 2016 9:40:44 AM > Subject: [AFMUG] Cambium Support for LibreNMS > > On a side note - anyone have any Cambium contacts on the list I can > talk to about getting permission to use their logo? > > We've added our first pass at detection and graphing for these series > of devices. (Pretty much only the devices we had access to > immediately) > > PMP100 (AP and SM) > PMP450(AP and SM) > EPMP (AP and SM) > PTP 100 > PTP 200/230 > PTP 250 > PTP 450 > PTP 650 > EPTP > > We are just putting in our pull request today so it should take a day > or so to get merged into the main branch. This is far superior to > Observium's limited support (actually all it really adds is limited > detection). > > We have actually added "Signal" as a sensor under "Health" and you can > set up a notification for each device if a signal drops below your > predefined threshold. Since most of us use some form of signal as a > measure of how good a connection is it made sense to make it a sensor. > > We are also considering adding GPS status under health, as well as SNR > (for those devices that support it). > > We are asking for your feedback and help in testing the bugs, and how > to improve the look/feel. > > Here are a couple screen shots (we only focused on getting it working > and not really how it looked immediately) > > http://imgur.com/a/CtTXy > > > FYI this is a shared list account so myself or others here may respond > to you. If you wish to contact me directly I can be reached at steve > at wavedirect dot net >
Re: [AFMUG] Cambium Support for LibreNMS
Matt managed to take care of it for me. Thanks guys. - Original Message - From: "Adam Moffett" To: af@afmug.com Sent: Thursday, March 24, 2016 11:17:07 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS There are some Cambium lurkers such as Aaron Schneider and Matt Mangriottis (sp?). Whether they are actively reading your post is hard to say of course. For permission to use their logo, I imagine Matt would be the one to reach out to. Search the archive for his email address? On 3/24/2016 10:55 AM, Steve wrote: > Also there is an discussion going on. > > What would you consider the 3 top things that all wireless devices (for the > most part) share when it comes to the "health" of a wireless device? > > So far IMHO in our industry to start it would be > > 1) Signal, Power level RSSI in some cases - measured in dBm > 2) SNR (Signal to Noise Ratio) > 3) GPS status Sync or no sync .. that is the question. > > > What else would you consider more important that is pretty much global across > all wireless devices? > > > - Original Message - > From: "Steve" > To: af@afmug.com > Sent: Thursday, March 24, 2016 10:46:48 AM > Subject: Re: [AFMUG] Cambium Support for LibreNMS > > Nope not yet. We are making some minor changes and going back and forth at > the moment before it gets merged. We'll use a temp icon at first if we have > to. > > Any Cambium employees watching? > > > > - Original Message ----- > From: "Mike Hammett" > To: af@afmug.com > Sent: Thursday, March 24, 2016 8:55:53 AM > Subject: Re: [AFMUG] Cambium Support for LibreNMS > > Did you get someone from Cambium? > > > > > - > Mike Hammett > Intelligent Computing Solutions > > Midwest Internet Exchange > > The Brothers WISP > > > > > - Original Message - > > From: "Steve" > To: af@afmug.com > Sent: Tuesday, March 22, 2016 8:51:42 AM > Subject: Re: [AFMUG] Cambium Support for LibreNMS > > Forgot to mention limited support for CMM 3.x and 4.x. We need to add all the > network info, but it does graph the GPS stats. More will be coming. > > Also some devices graph CRC errors, jitter, data rate, modulation mode, SSR, > temperature and other indicators we thought would be useful to monitor. > > - Original Message - > From: "Steve" > To: af@afmug.com > Sent: Tuesday, March 22, 2016 9:40:44 AM > Subject: [AFMUG] Cambium Support for LibreNMS > > On a side note - anyone have any Cambium contacts on the list I can talk to > about getting permission to use their logo? > > We've added our first pass at detection and graphing for these series of > devices. (Pretty much only the devices we had access to immediately) > > PMP100 (AP and SM) > PMP450(AP and SM) > EPMP (AP and SM) > PTP 100 > PTP 200/230 > PTP 250 > PTP 450 > PTP 650 > EPTP > > We are just putting in our pull request today so it should take a day or so > to get merged into the main branch. This is far superior to Observium's > limited support (actually all it really adds is limited detection). > > We have actually added "Signal" as a sensor under "Health" and you can set up > a notification for each device if a signal drops below your predefined > threshold. Since most of us use some form of signal as a measure of how good > a connection is it made sense to make it a sensor. > > We are also considering adding GPS status under health, as well as SNR (for > those devices that support it). > > We are asking for your feedback and help in testing the bugs, and how to > improve the look/feel. > > Here are a couple screen shots (we only focused on getting it working and not > really how it looked immediately) > > http://imgur.com/a/CtTXy > > > FYI this is a shared list account so myself or others here may respond to > you. If you wish to contact me directly I can be reached at steve at > wavedirect dot net >
Re: [AFMUG] Cambium Support for LibreNMS
Ethernet status and health 10/100/1000 status Duplex status Ethernet errors (of various types) -Original Message- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve Sent: Thursday, March 24, 2016 10:55 AM To: af@afmug.com Subject: Re: [AFMUG] Cambium Support for LibreNMS Also there is an discussion going on. What would you consider the 3 top things that all wireless devices (for the most part) share when it comes to the "health" of a wireless device? So far IMHO in our industry to start it would be 1) Signal, Power level RSSI in some cases - measured in dBm 2) SNR (Signal to Noise Ratio) 3) GPS status Sync or no sync .. that is the question. What else would you consider more important that is pretty much global across all wireless devices? - Original Message - From: "Steve" To: af@afmug.com Sent: Thursday, March 24, 2016 10:46:48 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Nope not yet. We are making some minor changes and going back and forth at the moment before it gets merged. We'll use a temp icon at first if we have to. Any Cambium employees watching? - Original Message - From: "Mike Hammett" To: af@afmug.com Sent: Thursday, March 24, 2016 8:55:53 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Did you get someone from Cambium? - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 8:51:42 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Forgot to mention limited support for CMM 3.x and 4.x. We need to add all the network info, but it does graph the GPS stats. More will be coming. Also some devices graph CRC errors, jitter, data rate, modulation mode, SSR, temperature and other indicators we thought would be useful to monitor. - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 9:40:44 AM Subject: [AFMUG] Cambium Support for LibreNMS On a side note - anyone have any Cambium contacts on the list I can talk to about getting permission to use their logo? We've added our first pass at detection and graphing for these series of devices. (Pretty much only the devices we had access to immediately) PMP100 (AP and SM) PMP450(AP and SM) EPMP (AP and SM) PTP 100 PTP 200/230 PTP 250 PTP 450 PTP 650 EPTP We are just putting in our pull request today so it should take a day or so to get merged into the main branch. This is far superior to Observium's limited support (actually all it really adds is limited detection). We have actually added "Signal" as a sensor under "Health" and you can set up a notification for each device if a signal drops below your predefined threshold. Since most of us use some form of signal as a measure of how good a connection is it made sense to make it a sensor. We are also considering adding GPS status under health, as well as SNR (for those devices that support it). We are asking for your feedback and help in testing the bugs, and how to improve the look/feel. Here are a couple screen shots (we only focused on getting it working and not really how it looked immediately) http://imgur.com/a/CtTXy FYI this is a shared list account so myself or others here may respond to you. If you wish to contact me directly I can be reached at steve at wavedirect dot net -- Steven Kenney WaveDirect Telecommunications http://www.wavedirect.net (519)737-WAVE (9283)
Re: [AFMUG] Cambium Support for LibreNMS
Modulation level and ccq%. I love the Airmax color grids in Aircontrol for example, for a quick glance to see poor quality or degraded links. Rory -Original Message- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Thursday, March 24, 2016 9:54 AM To: af@afmug.com Subject: Re: [AFMUG] Cambium Support for LibreNMS Ethernet status and health 10/100/1000 status Duplex status Ethernet errors (of various types) -Original Message- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve Sent: Thursday, March 24, 2016 10:55 AM To: af@afmug.com Subject: Re: [AFMUG] Cambium Support for LibreNMS Also there is an discussion going on. What would you consider the 3 top things that all wireless devices (for the most part) share when it comes to the "health" of a wireless device? So far IMHO in our industry to start it would be 1) Signal, Power level RSSI in some cases - measured in dBm 2) SNR (Signal to Noise Ratio) 3) GPS status Sync or no sync .. that is the question. What else would you consider more important that is pretty much global across all wireless devices? - Original Message - From: "Steve" To: af@afmug.com Sent: Thursday, March 24, 2016 10:46:48 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Nope not yet. We are making some minor changes and going back and forth at the moment before it gets merged. We'll use a temp icon at first if we have to. Any Cambium employees watching? - Original Message - From: "Mike Hammett" To: af@afmug.com Sent: Thursday, March 24, 2016 8:55:53 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Did you get someone from Cambium? - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 8:51:42 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Forgot to mention limited support for CMM 3.x and 4.x. We need to add all the network info, but it does graph the GPS stats. More will be coming. Also some devices graph CRC errors, jitter, data rate, modulation mode, SSR, temperature and other indicators we thought would be useful to monitor. - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 9:40:44 AM Subject: [AFMUG] Cambium Support for LibreNMS On a side note - anyone have any Cambium contacts on the list I can talk to about getting permission to use their logo? We've added our first pass at detection and graphing for these series of devices. (Pretty much only the devices we had access to immediately) PMP100 (AP and SM) PMP450(AP and SM) EPMP (AP and SM) PTP 100 PTP 200/230 PTP 250 PTP 450 PTP 650 EPTP We are just putting in our pull request today so it should take a day or so to get merged into the main branch. This is far superior to Observium's limited support (actually all it really adds is limited detection). We have actually added "Signal" as a sensor under "Health" and you can set up a notification for each device if a signal drops below your predefined threshold. Since most of us use some form of signal as a measure of how good a connection is it made sense to make it a sensor. We are also considering adding GPS status under health, as well as SNR (for those devices that support it). We are asking for your feedback and help in testing the bugs, and how to improve the look/feel. Here are a couple screen shots (we only focused on getting it working and not really how it looked immediately) http://imgur.com/a/CtTXy FYI this is a shared list account so myself or others here may respond to you. If you wish to contact me directly I can be reached at steve at wavedirect dot net -- Steven Kenney WaveDirect Telecommunications http://www.wavedirect.net (519)737-WAVE (9283)
Re: [AFMUG] Cambium Support for LibreNMS
I do think some devices do provide the modulation level but not all. Mainly the newer backhauls. I'm looking at having more health sensors added so we can get alerts when certain thresholds are hit - instead of just graphs. - Original Message - From: "Rory Conaway" To: af@afmug.com Sent: Thursday, March 24, 2016 1:40:20 PM Subject: Re: [AFMUG] Cambium Support for LibreNMS Modulation level and ccq%. I love the Airmax color grids in Aircontrol for example, for a quick glance to see poor quality or degraded links. Rory -Original Message- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Thursday, March 24, 2016 9:54 AM To: af@afmug.com Subject: Re: [AFMUG] Cambium Support for LibreNMS Ethernet status and health 10/100/1000 status Duplex status Ethernet errors (of various types) -Original Message- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve Sent: Thursday, March 24, 2016 10:55 AM To: af@afmug.com Subject: Re: [AFMUG] Cambium Support for LibreNMS Also there is an discussion going on. What would you consider the 3 top things that all wireless devices (for the most part) share when it comes to the "health" of a wireless device? So far IMHO in our industry to start it would be 1) Signal, Power level RSSI in some cases - measured in dBm 2) SNR (Signal to Noise Ratio) 3) GPS status Sync or no sync .. that is the question. What else would you consider more important that is pretty much global across all wireless devices? - Original Message - From: "Steve" To: af@afmug.com Sent: Thursday, March 24, 2016 10:46:48 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Nope not yet. We are making some minor changes and going back and forth at the moment before it gets merged. We'll use a temp icon at first if we have to. Any Cambium employees watching? - Original Message - From: "Mike Hammett" To: af@afmug.com Sent: Thursday, March 24, 2016 8:55:53 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Did you get someone from Cambium? - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 8:51:42 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Forgot to mention limited support for CMM 3.x and 4.x. We need to add all the network info, but it does graph the GPS stats. More will be coming. Also some devices graph CRC errors, jitter, data rate, modulation mode, SSR, temperature and other indicators we thought would be useful to monitor. - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 9:40:44 AM Subject: [AFMUG] Cambium Support for LibreNMS On a side note - anyone have any Cambium contacts on the list I can talk to about getting permission to use their logo? We've added our first pass at detection and graphing for these series of devices. (Pretty much only the devices we had access to immediately) PMP100 (AP and SM) PMP450(AP and SM) EPMP (AP and SM) PTP 100 PTP 200/230 PTP 250 PTP 450 PTP 650 EPTP We are just putting in our pull request today so it should take a day or so to get merged into the main branch. This is far superior to Observium's limited support (actually all it really adds is limited detection). We have actually added "Signal" as a sensor under "Health" and you can set up a notification for each device if a signal drops below your predefined threshold. Since most of us use some form of signal as a measure of how good a connection is it made sense to make it a sensor. We are also considering adding GPS status under health, as well as SNR (for those devices that support it). We are asking for your feedback and help in testing the bugs, and how to improve the look/feel. Here are a couple screen shots (we only focused on getting it working and not really how it looked immediately) http://imgur.com/a/CtTXy FYI this is a shared list account so myself or others here may respond to you. If you wish to contact me directly I can be reached at steve at wavedirect dot net -- Steven Kenney WaveDirect Telecommunications http://www.wavedirect.net (519)737-WAVE (9283)
Re: [AFMUG] Cambium Support for LibreNMS
I'll see if we can make sure all have Ethernet status. I think a lot of them do. Anyway FYI - Cambium support was just merged. Those of you running it can start adding your devices if you wish! - Original Message - From: "Paul McCall" To: af@afmug.com Sent: Thursday, March 24, 2016 12:53:31 PM Subject: Re: [AFMUG] Cambium Support for LibreNMS Ethernet status and health 10/100/1000 status Duplex status Ethernet errors (of various types) -Original Message- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve Sent: Thursday, March 24, 2016 10:55 AM To: af@afmug.com Subject: Re: [AFMUG] Cambium Support for LibreNMS Also there is an discussion going on. What would you consider the 3 top things that all wireless devices (for the most part) share when it comes to the "health" of a wireless device? So far IMHO in our industry to start it would be 1) Signal, Power level RSSI in some cases - measured in dBm 2) SNR (Signal to Noise Ratio) 3) GPS status Sync or no sync .. that is the question. What else would you consider more important that is pretty much global across all wireless devices? - Original Message - From: "Steve" To: af@afmug.com Sent: Thursday, March 24, 2016 10:46:48 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Nope not yet. We are making some minor changes and going back and forth at the moment before it gets merged. We'll use a temp icon at first if we have to. Any Cambium employees watching? - Original Message - From: "Mike Hammett" To: af@afmug.com Sent: Thursday, March 24, 2016 8:55:53 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Did you get someone from Cambium? - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 8:51:42 AM Subject: Re: [AFMUG] Cambium Support for LibreNMS Forgot to mention limited support for CMM 3.x and 4.x. We need to add all the network info, but it does graph the GPS stats. More will be coming. Also some devices graph CRC errors, jitter, data rate, modulation mode, SSR, temperature and other indicators we thought would be useful to monitor. - Original Message - From: "Steve" To: af@afmug.com Sent: Tuesday, March 22, 2016 9:40:44 AM Subject: [AFMUG] Cambium Support for LibreNMS On a side note - anyone have any Cambium contacts on the list I can talk to about getting permission to use their logo? We've added our first pass at detection and graphing for these series of devices. (Pretty much only the devices we had access to immediately) PMP100 (AP and SM) PMP450(AP and SM) EPMP (AP and SM) PTP 100 PTP 200/230 PTP 250 PTP 450 PTP 650 EPTP We are just putting in our pull request today so it should take a day or so to get merged into the main branch. This is far superior to Observium's limited support (actually all it really adds is limited detection). We have actually added "Signal" as a sensor under "Health" and you can set up a notification for each device if a signal drops below your predefined threshold. Since most of us use some form of signal as a measure of how good a connection is it made sense to make it a sensor. We are also considering adding GPS status under health, as well as SNR (for those devices that support it). We are asking for your feedback and help in testing the bugs, and how to improve the look/feel. Here are a couple screen shots (we only focused on getting it working and not really how it looked immediately) http://imgur.com/a/CtTXy FYI this is a shared list account so myself or others here may respond to you. If you wish to contact me directly I can be reached at steve at wavedirect dot net -- Steven Kenney WaveDirect Telecommunications http://www.wavedirect.net (519)737-WAVE (9283)
