RE: [Declude.JunkMail] No one at Declude?

2013-04-10 Thread Rick
Well their site  has been down for at least 8hr so far and from what I can tell 
our Commtouch subscription has stopped working since then.  SPAM increased 4x 
since this morning starting around 3AM. Thought it was a config issue after I 
got a email from Declude that I needed to upgrade to avoid issues after 
3/30/2013.



This is not looking good.



From: ra...@globalweb.us [mailto:ra...@globalweb.us]
Sent: Wednesday, April 10, 2013 1:34 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] No one at Declude?



I would like to get an official notice from Declude on what is going on and how 
it will affect us, like your example of the license server.



Sincerely,
Randy A.

John Dobbin wrote:So it would seem. With all the discussion recently about 
Declude going down, my concern is more with what happens if/when the licensing 
server goes away?

What are people looking at to migrate to?

Has there been any actual confirmation aside from postings from former 
employees and people's perceptions? (no offence David)



-Original Message-
From: Herb Guenther [mailto:h...@lanex.com]
Sent: Wednesday, April 10, 2013 3:18 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] No one at Declude?



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[Declude.JunkMail] Move Interceptor Spool dir to RAM drive?

2012-02-01 Thread Rick Davidson
Hi Guys,
This is aimed at Interceptor users

I am battling some disk latency issues (exceeding max achievable IOPS for 
system), I am trying to move my spool folder to a RAM disk.

I updated the paths in Alligate to point to the RAM drive but Declude doesn't 
know to look there, any ideas aside from reinstalling Interceptor on the RAM 
disk?

--
Rick


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RE: [Declude.JunkMail] Regex Greed Issue

2011-11-04 Thread Rick Davidson
The character limits do work, that is how I originally tested it, looking for 
a better solution I consulted our lead programming nerd, he hipped me to the ?, 
if it actually does work it will be a great help in other regex rules

do you have an answer on whether the ? should be working?


I will send the log entries and sample messages directly to support


--
Rick


-Original Message-
From: David Barker [mailto:dbar...@declude.com]
Sent: Friday, November 04, 2011 6:33 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Regex Greed Issue


You could try restricting the number of characters for the actual domain. I 
would suggest something like this:

http\:\/\/www.+\.com\..{4,15}\.com

Also in many cases the www will not be present and the real domain will not be 
a .com so you would need to use something like this:

http\:\/\/.+\.com\..{4,15}\.(net|com|info|biz|co|cn)

There are also many TLD you want to check and I would think in most cases it 
would point to some URL add the extra /

http\:\/\/.+\.com\..{4,15}\..{2,4}/

Run this as a test let's see if we get any false positives and we can take a 
look at it again to tweak.

David


-Original Message-
From: Rick Davidson [mailto:rdavid...@nat.com]
Sent: Thursday, November 03, 2011 10:38 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Regex Greed Issue

well based on your response I guessed you couldn't reproduce it with the 
example I sent, I confirmed that, and I am unable to trick that regex, however 
it does catch messages it shouldnt.

here is the log entry for the example message

11/03/2011 15:14:07.489 008080891  Triggered body PCRE filter TEST : 
http://www.facebook.com/n/?permalink.phpid=3D1209018066story_fbid=3D2337= 
84096686420mid=3D51cf32eG5af347a420ebGae7c0bG52bcode=3Dln1Ayh0an_m=3Dsc= 
ollins%40nat.com  You can now tag your friends in your status or post. Type @ 
and then type = the friend's name. For example: Had lunch with @John Smith.  
Thanks, The Facebook Team  
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= 
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D This message was sent to 
scoll...@nat.com. If you don't want to receive = these emails from Facebook in 
the future, please follow the link below to = unsubscribe. 
http://www.facebook.com [weight - 0]

I will try to get a few more examples with the original message

--
Rick


-Original Message-
From: David Barker [mailto:dbar...@declude.com]
Sent: Thursday, November 03, 2011 9:00 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Regex Greed Issue


Hi Rick,

Are you sure your regex catches the long URL how did you test it ?

David

-Original Message-
From: Rick Davidson [mailto:rdavid...@nat.com]
Sent: Thursday, November 03, 2011 6:38 PM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] Regex Greed Issue

I am trying to use the following regex to catch phishing URLs like 
http://www.usps.com.scam.com

http\:\/\/www.*?\.com\..*?\.com

The issue is the question marks do not stop the greediness of the *

it will catch
http://www.facebook.com/n/?permalink.phpid=1209018066story_fbid=233784096686420mid=f347a420ebGae7c0bG52bcode=ln1Ayh0an_m=xx%40nat.com

it seems that it is not supported in PCRE is there a work around?

--
Rick


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[Declude.JunkMail] Regex Greed Issue

2011-11-03 Thread Rick Davidson
I am trying to use the following regex to catch phishing URLs like 
http://www.usps.com.scam.com

http\:\/\/www.*?\.com\..*?\.com

The issue is the question marks do not stop the greediness of the *

it will catch
http://www.facebook.com/n/?permalink.phpid=1209018066story_fbid=233784096686420mid=f347a420ebGae7c0bG52bcode=ln1Ayh0an_m=xx%40nat.com

it seems that it is not supported in PCRE is there a work around?

--
Rick


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RE: [Declude.JunkMail] Regex Greed Issue

2011-11-03 Thread Rick Davidson
well based on your response I guessed you couldn't reproduce it with the 
example I sent, I confirmed that, and I am unable to trick that regex, however 
it does catch messages it shouldnt.

here is the log entry for the example message

11/03/2011 15:14:07.489 008080891  Triggered body PCRE filter TEST : 
http://www.facebook.com/n/?permalink.phpid=3D1209018066story_fbid=3D2337= 
84096686420mid=3D51cf32eG5af347a420ebGae7c0bG52bcode=3Dln1Ayh0an_m=3Dsc= 
ollins%40nat.com  You can now tag your friends in your status or post. Type @ 
and then type = the friend's name. For example: Had lunch with @John Smith.  
Thanks, The Facebook Team  
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= 
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D This message was sent to 
scoll...@nat.com. If you don't want to receive = these emails from Facebook in 
the future, please follow the link below to = unsubscribe. 
http://www.facebook.com [weight - 0]

I will try to get a few more examples with the original message

--
Rick


-Original Message-
From: David Barker [mailto:dbar...@declude.com]
Sent: Thursday, November 03, 2011 9:00 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Regex Greed Issue


Hi Rick,

Are you sure your regex catches the long URL how did you test it ?

David

-Original Message-
From: Rick Davidson [mailto:rdavid...@nat.com]
Sent: Thursday, November 03, 2011 6:38 PM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] Regex Greed Issue

I am trying to use the following regex to catch phishing URLs like 
http://www.usps.com.scam.com

http\:\/\/www.*?\.com\..*?\.com

The issue is the question marks do not stop the greediness of the *

it will catch
http://www.facebook.com/n/?permalink.phpid=1209018066story_fbid=233784096686420mid=f347a420ebGae7c0bG52bcode=ln1Ayh0an_m=xx%40nat.com

it seems that it is not supported in PCRE is there a work around?

--
Rick


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RE: [Declude.JunkMail] Filter help

2011-10-12 Thread Rick Davidson
have you tried just adding BALCOMLAWHOLD f:\Balcomlawhold to the 
default.junkmail file in the declude root?

--
Rick

-Original Message-
From: Heimir Eidskrem [mailto:decl...@i360.net]
Sent: Wednesday, October 12, 2011 5:41 PM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] Filter help


We wash incoming email for a client and send it to their mail server.
The server is down and will be down for some time.

I want to filter all incoming email to this domain and send it to a hold
directory.

Line in global.cfg
balcomlawfilter
d:\smartermail\declude\filters\balcomlaw.txtx00

filter name: balcomlaw.txt
content of the filter:
HEADERS  CONTAINS @balcomlaw.com
also tried
ALLRECIPS CONTAINS @balcomlaw.com

I created a directory named balcomlaw.com in the declude directory and
copied $default$.junkmail

default.junkmail has this line: BALCOMLAWHOLD f:\Balcomlawhold

I see the test being called but no action taken.






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RE: [Declude.JunkMail] whitlist receiving address

2011-09-27 Thread Rick Davidson
in the global.cfg you can use
WHITELIST TO some...@domain.com

in a filter you can use something like this
ALLRECIPS WHITELIST CONTAINS some...@domain.com

--
Rick

From: Harry Vanderzand [mailto:ha...@intown.net]
Sent: Tuesday, September 27, 2011 4:25 PM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] whitlist receiving address

A client has asked if I can exclude one of his addresses from being filtered.  
He wants his whole domain filtered for spam except for one address.

How is that done?

Excuse me if the question has an obvious answer

Thank you

harry
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[Declude.JunkMail] Blank TO Test?

2011-09-23 Thread Rick Davidson
How would one go about triggering on a message with a blank or missing TO 
field?

--
Rick


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RE: [Declude.JunkMail] AOL Header Test

2011-09-08 Thread Rick Davidson
You were correct Andrew, I added an additional rule without the space and 
started hitting them

the odd thing is that I copied and pasted that header line to my rule and when 
looking at it there is a space, weird.

--
Rick

From: Colbeck, Andrew [mailto:acolb...@bentallkennedy.com]
Sent: Tuesday, September 06, 2011 5:42 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] AOL Header Test

Rick, you have a space between the colon and the YES and, if I remember 
correctly, AOL does not put a space there.

#Email from AOL which they believe is spam
HEADERS   0 CONTAINS X-SPAM-FLAG:YES
On the other hand, there is a case-sensitive flavour that comes out of 
SpamAssassin, and AOL provides this format at their Postmaster FAQ page for 
mail that people send to AOL accounts:

#Email from a SpamAssassin implementation that belives the outbound mail was 
spam
HEADERS   0 CONTAINS X-Spam-Flag: YES

http://postmaster.aol.com/Postmaster.FAQ.php


Andrew.


From: Rick Davidson [mailto:rdavid...@nat.com]
Sent: Tuesday, September 06, 2011 3:06 PM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] AOL Header Test
Hello,
I have a combo test for scrutinizing AOL and the large webmail providers, I am 
trying to trigger on an AOL X header with this

HEADERS 0 CONTAINS X-SPAM-FLAG: YES

any idea why this wouldn't hit?

--
Rick


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[Declude.JunkMail] AOL Header Test

2011-09-06 Thread Rick Davidson
Hello,
I have a combo test for scrutinizing AOL and the large webmail providers, I am 
trying to trigger on an AOL X header with this

HEADERS 0 CONTAINS X-SPAM-FLAG: YES

any idea why this wouldn't hit?

--
Rick


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sender, therefore, does not accept liability for any errors or omissions in the 
contents of this e-mail message or any attachments, which arise as a result of 
e-mail transmission. If verification is required, please request a hard-copy 
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[Declude.JunkMail] regular expressions and IS

2011-08-09 Thread Rick Davidson
I am working on a combo filter to catch the aol/hotmail/yahoo url spam

is there a way to use a regular expression with IS

body 0 IS/PCRE (?i:^http\:\/\/.*\.(html|htm|php)$)

any suggestions welcome

--
Rick


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RE: [Declude.JunkMail] regular expressions and IS

2011-08-09 Thread Rick Davidson
just looking for text emails with nothing more than a url in the body

David answered my question, I was over thinking it, by leading with the ^ and 
ending with the $ that makes the RegEx an IS statement

body 0 PCRE (?i:^http\:\/\/.*\.(html|htm|php)$)

its working

--
Rick


-Original Message-
From: Nick Hayer [mailto:n...@madriveraccess.com]
Sent: Tuesday, August 09, 2011 6:12 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] regular expressions and IS


BODY. CONTAINS. Bla bla

Is that what you are looking for?

-Nick



On Aug 9, 2011, at 3:26 PM, David Barker dbar...@declude.com wrote:


 The expression is the IS

 Can you post a few examples of what you trying to catch ?

 -Original Message-
 From: Rick Davidson [mailto:rdavid...@nat.com]
 Sent: Tuesday, August 09, 2011 2:34 PM
 To: Declude.JunkMail@declude.com
 Subject: [Declude.JunkMail] regular expressions and IS

 I am working on a combo filter to catch the aol/hotmail/yahoo url spam

 is there a way to use a regular expression with IS

 body 0 IS/PCRE (?i:^http\:\/\/.*\.(html|htm|php)$)

 any suggestions welcome

 --
 Rick


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 immediately by reply e-mail if you received this e-mail message by mistake 
 and delete this e-mail message and any attachments from your system.  E-mail 
 transmission cannot be guaranteed to be secure or error-free as information 
 could be intercepted, corrupted, lost, destroyed, delayed, incomplete, or 
 contain viruses.  The sender, therefore, does not accept liability for any 
 errors or omissions in the contents of this e-mail message or any 
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RE: [Declude.JunkMail] white list or positive weight for a specific To address?

2011-06-21 Thread Rick Davidson
Thanks Sandy, interesting response, it got me thinking a bit

wouldnt the spammer/attacker need to have delegated authority over the source 
ip address space and control of DNS infrastructure to forge a PTR record? I 
have been doing this a while and I dont recall ever seeing a message 
whitelisted due to forged revdns, I use revdns for whitelisting heavily.

Also to the point of Ben's query, your solution is a good one, didnt pick up on 
that one...

I guess I didnt consider the possibility of a targeted attack on an email admin 
list from the hosting anti-spam/virus vendor's domain when I suggested using 
the revdns, although it would be kinda funny. lol

--
Rick

-Original Message-
From: Sanford Whiteman [mailto:sa...@cypressintegrated.com]
Sent: Sunday, June 19, 2011 2:14 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] white list or positive weight for a specific To 
address?


 Why not use the HELO or REVDNS? REVDNS is going to be the safest
 because of the difficulty in forging it

Not  always...  if  the  domain  has a hard-fail SPF record that isn't
*itself* dependent on forgeable records (only uses IPs and forward DNS
entries),   then  the  MAILFROM  can't  successfully  impersonate  the
protected  domain (the envelope sender can still be trivially crafted,
of course, but the mail will be rejected).

However,  in  the  case  under  discussion,  declude.com's  SPF record
depends  on  the  forgeable  PTR,  so  in  this case the SPF isn't any
stronger protection than REVDNS itself.

I  would hesitate to say that there's any difficulty forging the PTR
as part of a targeted attack.

@   Ben,   the   MAILFROM   for   list   messages   uses   the  format
declude.junkmail-your_verp...@declude.com,  so  there  is a consistent
SMTP (RFC 821) emvelope sender to filter on.

-- Sandy



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e-mail message and any attachments from your system.  E-mail transmission 
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RE: [Declude.JunkMail] white list or positive weight for a specific To address?

2011-06-19 Thread Rick Davidson
Why not use the HELO or REVDNS? REVDNS is going to be the safest because of the 
difficulty in forging it

HELO -10 CONTAINS smtp.declude.com
or
HELO WHITELIST CONTAINS smtp.declude.com

REVDNS -10 CONTAINS smtp.declude.com
or
REVDNS WHITELIST CONTAINS smtp.declude.com

or even blanket the headers with

HEADERS -10 CONTAINS smtp.declude.com
or
HEADERS WHITELIST CONTAINS smtp.declude.com

MAILFROM would be my 4th choice if the helo or revdns was broken

--
Rick

From: IMail Admin [mailto:imailad...@bcwebhost.net]
Sent: Sunday, June 19, 2011 1:02 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] white list or positive weight for a specific To 
address?

“It is just our way.”  That has such a Zen sound to it, like you must find your 
own path to enlightenment.

I am still confused by both your suggestion and Randy’s.  They both seem to be 
based on the From line, which would not be declude.com.  Here are the first few 
header lines from one of Randy’s emails in this discussion:

Received: from smtp.declude.com [216.144.195.81] by mail2.bcwebhost.net with 
ESMTP
  (SMTPD-9.23) id A94001FC; Sat, 18 Jun 2011 11:06:56 -0700
Received: from smail.globalweb.net (smail.globalweb.net [208.74.80.105]) by 
smtp.declude.com with SMTP;
   Sat, 18 Jun 2011 13:05:28 -0500
Received: from HRADellDTPC (173-163-199-121-richmond.hfc.comcastbusiness.net 
[173.163.199.121]) by smail.globalweb.net with SMTP;
   Sat, 18 Jun 2011 14:05:05 -0400
From: Randy A ra...@globalweb.us
To: Declude.JunkMail@declude.com
References: -291971859_45532...@smtp.declude.com 
-170080375_45540...@smtp.declude.com 242286454_45562...@smtp.declude.com 
251212219_45563...@smtp.declude.com 258933297_45563...@smtp.declude.com 
317249079_45567...@smtp.declude.com 51015843_49160...@smtp.declude.com 
82729453_49162...@smtp.declude.com 119798468_49164...@smtp.declude.com
In-Reply-To: 119798468_49164...@smtp.declude.com
Subject: RE: [Declude.JunkMail] white list or positive weight for a specific To 
address?
Date: Sat, 18 Jun 2011 14:06:08 -0400

I would expect both your whitelist technique and Randy’s counter-weighting to 
apply to the From line, which shows 
ra...@globalweb.usmailto:ra...@globalweb.us, not Declude.com.  So am I 
misunderstanding how these tests work?  Do they use the In-Reply-To line 
instead?  Or search the whole header?

Thanks,

Ben

From: Nick Hayermailto:n...@madriveraccess.com
Sent: Saturday, June 18, 2011 12:12 PM
To: Declude.JunkMail@declude.commailto:Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] white list or positive weight for a specific To 
address?

yup there is some sort of cap in global.cfg   the around that is with a 
whitelist file that would contain entries like:
MAILFROMWHITELISTCONTAINS@declude.com

and clearly implementation technique is a personal thing  :)
We use compensatory filters to add/subtract weights as needed, and whitelist 
filters for whitelisting - which I am not suggesting is a better way.  Its just 
our way..

-Nick

MadRiverAccess.com|Skywaves.com Tech Support
US/Canada 877-873-6482 or International +1-802-229-6574
Emergency Support 24/7: supp...@skywaves.net
General and Non-Emergency support ticket:
https://www.skywaves.com/content/secure/support_ticket.htm


From: Randy A ra...@globalweb.us
Sent: Saturday, June 18, 2011 2:23 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] white list or positive weight for a specific To 
address?
Yes but if I remember correctly there is a limit on the number of whitelist 
entries you can have in the cfg file (200 I think – please correct me if I am 
wrong) so depending on the number of domains you are hosting email for, this 
could fill up at some point.  We use the whitelist technique for our company 
needs, and the text file format for customer needs so everything is in one 
location for easier management.



Sincerely,

Randy Armbrecht
Global Web Solutions, Inc.
Office: 804.442.5300 option 1
Toll Free: 877.800.4562

24 /7 Tech Support!
Your Internet Source.Since 1996!

NEW GlobalSync Remote-BackUp Solutions!

Web Hosting  -  E-Mail  -  Spam/Virus Gateway Services Hi-Speed DSL and 
Wireless Internet -  T-1/T-3's PC Support - Networking - Virus/MalWare Removal

25% discount on most services for Non-Profits!  Call us today!

From: Nick Hayer [mailto:n...@madriveraccess.com]
Sent: Saturday, June 18, 2011 2:10 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] white list or positive weight for a specific To 
address?

An easy way to whitelist these in your global.cfg 
WHITELISTFROM@declude.com

-Nick

MadRiverAccess.com|Skywaves.com Tech Support
US/Canada 877-873-6482 or International +1-802-229-6574
Emergency Support 24/7: supp...@skywaves.netmailto:supp...@skywaves.net
General and Non-Emergency support ticket:
https://www.skywaves.com/content/secure/support_ticket.htm


From: IMail Admin imailad...@bcwebhost.net
Sent

RE: [Declude.JunkMail] email being delivered with blank body. What happened to body?

2011-04-05 Thread Rick Davidson
Login to the interim area
Go to interceptor
There is a dir called 3.4.10.59

Swap out the decludeproc.exe files

I am running it this morning and indeed that issue does not exist, however the 
diags.txt says it is 3.4.10.49

--
rick

From: Harry Vanderzand [mailto:ha...@intown.net]
Sent: Tuesday, April 05, 2011 8:05 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] email being delivered with blank body. What 
happened to body?

Where did you get 4.10.59?

I do not see it available for download.

I have even turned of spam scanning for the domain yet it still occurs.


Thank you

Harry Vanderzand
Intown internet  Erbsville Internet
740 Erbsville Road
Waterloo, ON, N2J3Z4

From: Bonno Bloksma [b.blok...@tio.nl]
Sent: April-05-11 1:48 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] email being delivered with blank body. What 
happened to body?
Hi,

Which version of Declude are you running?
I remember chasing a wierd bug that was sometimes truncating a message to 1k, 
which mostly affected html mail. After declude found the cause for that issue 
they released interim version Declude 4.10.59 which is what I am running now.


Met vriendelijke groet,
Bonno Bloksma
senior systeembeheerder

tio
hogeschool hospitality en toerisme
begijnenhof 8-12 / 5611 el eindhoven
t 040 296 28 28 / f 040 237 35 20
b.blok...@tio.nlmailto:b.blok...@tio.nl  / www.tio.nlhttp://www.tio.nl/
Volg ons op Twitterhttp://twitter.com/#!/hogeschooltio / 
Facebookhttp://www.facebook.com/pages/TIO-Hogeschool-Hospitality-en-Toerisme/103881882987989#!/pages/Hogeschool-Tio/417375345610
 / Hyveshttp://cognatio.hyves.nl/ / 
YouTubehttp://www.youtube.com/user/hogeschooltio

Van: Harry Vanderzand [mailto:ha...@intown.net]
Verzonden: dinsdag 5 april 2011 0:54
Aan: Declude.JunkMail@declude.com
Onderwerp: [Declude.JunkMail] email being delivered with blank body. What 
happened to body?

This is occurring to one of my domains.  No others that I can figure.  I see no 
pattern as to why the mail gets delivered but the body is missing.  Any help is 
sure appreciated.

I run imail with an Alligate front end.

And of course Declude.

Thank you in advance for your assistance.


Thank you

Harry Vanderzand
Intown internet  Erbsville Internet
740 Erbsville Road
Waterloo, ON, N2J3Z4

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CONFIDENTIALITY NOTICE

This e-mail message and any attachments contain confidential and/or privileged 
information for the sole use of the intended recipient. If you are not the 
intended recipient, you may not read, disseminate, distribute or copy this 
e-mail message or any attachments. Please notify the sender immediately by 
reply e-mail if you received this e-mail message by mistake and delete this 
e-mail message and any attachments from your system. E-mail transmission cannot 
be guaranteed to be secure or error-free as information could be intercepted, 
corrupted, lost, destroyed, delayed, incomplete, or contain viruses. The 
sender, therefore, does not accept liability for any errors or omissions in the 
contents of this e-mail message or any attachments, which arise as a result of 
e-mail transmission. If verification is required, please request a hard-copy 
version.

-. .- -
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RE: [Declude.JunkMail] email being delivered with blank body. What happened to body?

2011-04-05 Thread Rick Davidson
So running the 3.4.10.59 (or .49 what ever it is supposed to be) resulted in a 
bit of chaos for me

So there were no more blank email bodies but instead it randomly started mixing 
up the Q and D files and delivering message bodies to unintended recipients 
(yea no kidding)

The headers look normal, exactly like they are supposed to be, however the 
message is delivered to the wrong recipient
Received: from nateet1.nat.com (64.143.180.230) by mail.nat.com
(10.101.226.10) with Microsoft SMTP Server (TLS) id 8.3.137.0; Tue, 5 Apr
2011 11:53:48 -0500
Received: from mx1.nat.com (64.143.180.231) by nateet1.nat.com
(64.143.180.231) with Microsoft SMTP Server id 8.3.137.0; Tue, 5 Apr 2011
11:53:42 -0500
Received: from fnbtc.net [209.149.254.11]   by mx1.nat.com 
(Alligate(TM) SMTP
Gateway v3.11.1.27)  with ESMPT id
b5ebbfc2087eab34.8d3a4a8f6d574...@mx1.nat.com for some...@nat.com; 
Tue,
05 Apr 2011 11:53:23 -0500
Received: from ([192.168.3.1])   by mail.fnbtc.net with ESMTP  id
J3NF5H1.30523111;Tue, 05 Apr 2011 12:16:50 -0400
Received: by fnb_tc_02.fnb_tc with Internet Mail Service (5.5.2657.72) id
2KAZYZJ7; Tue, 5 Apr 2011 12:37:54 -0400
Message-ID: 4C6283FBCA6604418688004ED2B8EC6C24ED23EB@fnb_tc_02.fnb_tc
From: Mrs Someone some...@seacoastnational.com
To: 'Mr Someone' some...@nat.com
Subject: chairs
Date: Tue, 5 Apr 2011 12:37:53 -0400
MIME-Version: 1.0
X-Mailer: Internet Mail Service (5.5.2657.72)
Content-Type: multipart/alternative;
boundary=_=_NextPart_001_01CBF3AF.CF9AC848
X-MXRate-Prob: 0
X-MXRate-Country: US
X-MXRate-Action: NONE
X-Alligate-ReceivingIP: [64.143.180.230]
X-Alligate-Country-Chain: United States-Destination
X-Alligate-Tarpit: NOSUBD;GREY (20secs)
X-Alligate-Grey: Passed
X-Alligate-REVDNS: mail.fnbtc.net
X-Alligate-HELO: fnbtc.net
X-Alligate-Spam: NOSUBD;TARPIT;
X-Alligate-MsgScan: (10) NOTGOODSNDR[10];
X-Alligate-ID: 245564
X-Originating-IP: 209.149.254.11
X-Alligate-RcptTo: some...@nat.com
Return-Path: some...@seacoastnational.com
X-RBL-Warning: WEIGHTER: Message failed WEIGHTER test (line 29, weight 1)
X-Declude-Sender: some...@seacoastnational.com [209.149.254.11]
X-Declude-Spoolname: D005433486.smd
X-Declude-RefID: str=0001.0A020202.4D9B4913.0045:SCFSTAT2058654,ss=1,fgs=0
X-SendingHost: seacoastnational.com
X-Country-Chain: UNITED STATES-destination
X-Recipients: some...@nat.com
X-Declude-Fail: BACKSCATTER [4], COMMENTS [7], WEIGHTER [1]
X-Declude-Score: 12


Alligate
11:53:07.578 - (245564) Cmd recd: MAIL FROM:some...@seacoastnational.com 
size=5349
11:53:07.734 - (245564) Cmd recd: RCPT TO:some...@nat.com

Declude Junkmail
04/05/2011 11:53:39.156 Q005433486.smd From: some...@seacoastnational.com To: 
some...@nat.com  IP: 209.xxx.xxx.xx ID: J3NF5H1.30523111

Here is where it goes bad, the handoff from Declude to Exchange, there are two 
new recipients and an additional sender address

2011-04-05T16:53:42.453Z,64.143.180.231,,64.143.180.231,mx1,08CDBFF5751E827C;2011-04-05T16:53:42.296Z;0,mx1\Inbound
 From 
Internet,SMTP,RECEIVE,31471,4C6283FBCA6604418688004ED2B8EC6C24ED23EB@fnb_tc_02.fnb_tc,someo...@nat.com;someo...@nat.com,,9626,2,,,chairs,some...@seacoastnational.com,some...@msn.com,10I:

the message above was delivered to someo...@nat.commailto:someo...@nat.com 
and someo...@nat.commailto:someo...@nat.com from 
some...@msn.commailto:some...@msn.com instead of what was contained in the 
headers


Rolled back to previous version…

--
Rick

From: Rick Davidson
Sent: Tuesday, April 05, 2011 8:37 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] email being delivered with blank body. What 
happened to body?

Login to the interim area
Go to interceptor
There is a dir called 3.4.10.59

Swap out the decludeproc.exe files

I am running it this morning and indeed that issue does not exist, however the 
diags.txt says it is 3.4.10.49

--
rick

From: Harry Vanderzand [mailto:ha...@intown.net]
Sent: Tuesday, April 05, 2011 8:05 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] email being delivered with blank body. What 
happened to body?

Where did you get 4.10.59?

I do not see it available for download.

I have even turned of spam scanning for the domain yet it still occurs.


Thank you

Harry Vanderzand
Intown internet  Erbsville Internet
740 Erbsville Road
Waterloo, ON, N2J3Z4

From: Bonno Bloksma [b.blok...@tio.nl]
Sent: April-05-11 1:48 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] email being delivered with blank body. What 
happened to body?
Hi,

Which version of Declude are you running?
I remember chasing a wierd bug that was sometimes truncating a message to 1k, 
which mostly affected html mail. After declude found the cause for that issue 
they released interim version Declude 4.10.59 which is what I am running now.


Met vriendelijke groet,
Bonno Bloksma
senior systeembeheerder

tio
hogeschool hospitality en toerisme
begijnenhof 8-12 / 5611 el

[Declude.JunkMail] RE: email being delivered with blank body. What happened to body?

2011-04-04 Thread Rick Davidson
Look for these messages in your log files


WARNING: EOF in multipart processing

I had that problem when I upgraded to Interceptor 3.4.10.48 back in Feb, I had 
to roll back to the previous version I was running which is 3.4.42

I have yet to hear back on that one, if anyone has a fix I’d like to hear it


--
Rick

From: Harry Vanderzand [mailto:ha...@intown.net]
Sent: Monday, April 04, 2011 5:54 PM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] email being delivered with blank body. What 
happened to body?

This is occurring to one of my domains.  No others that I can figure.  I see no 
pattern as to why the mail gets delivered but the body is missing.  Any help is 
sure appreciated.

I run imail with an Alligate front end.

And of course Declude.

Thank you in advance for your assistance.


Thank you

Harry Vanderzand
Intown internet  Erbsville Internet
740 Erbsville Road
Waterloo, ON, N2J3Z4

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RE: [Declude.JunkMail] RE: email being delivered with blank body. What happened to body?

2011-04-04 Thread Rick Davidson
I was seeing the blank emails in the spam hold queue (which I review with 
fpReview), the bodies in the D files were indeed blank so they wouldn’t have 
shown ok in any client. I didn’t realize it was a problem until the helpdesk 
started opening tickets for blank emails (outlook  Exchange 07)

It appeared to be an issue with html email only, didn’t take any time to do 
detective work,  I quickly rolled back since it was only day two into an upgrade

--
Rick

From: Richard Lyon [mailto:rl...@piolaxusa.com]
Sent: Monday, April 04, 2011 7:53 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] RE: email being delivered with blank body. What 
happened to body?

I've seen it with lotus notes delivering to an Outlook client. The emails show 
fine in imails web mail. I've never found a fix. Its related to Lotus Notes 
replies - not the original email.

-Original Message-
From: Rick Davidson rdavid...@nat.com
Sent 4/4/2011 8:33:10 PM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] RE: email being delivered with blank body. What 
happened to body?
Look for these messages in your log files


WARNING: EOF in multipart processing

I had that problem when I upgraded to Interceptor 3.4.10.48 back in Feb, I had 
to roll back to the previous version I was running which is 3.4.42

I have yet to hear back on that one, if anyone has a fix I’d like to hear it


--
Rick

From: Harry Vanderzand [mailto:ha...@intown.net]
Sent: Monday, April 04, 2011 5:54 PM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] email being delivered with blank body. What 
happened to body?

This is occurring to one of my domains.  No others that I can figure.  I see no 
pattern as to why the mail gets delivered but the body is missing.  Any help is 
sure appreciated.

I run imail with an Alligate front end.

And of course Declude.

Thank you in advance for your assistance.


Thank you

Harry Vanderzand
Intown internet  Erbsville Internet
740 Erbsville Road
Waterloo, ON, N2J3Z4
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sender, therefore, does not accept liability for any errors or omissions in the 
contents of this e-mail message or any attachments, which arise as a result of 
e-mail transmission. If verification is required, please request a hard-copy 
version.

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RE: [Declude.JunkMail] DNS Blacklists

2009-01-26 Thread Rick Klinge
 

 

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Katie
LaSalle-Lowery
Sent: Monday, January 26, 2009 12:46 PM - MGMT
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] DNS Blacklists

 

Hello, 

 

I've had to take Spamhaus out of our DNS blacklists.  I was not previously
aware that they had limits on free use.  We exceed those limits.  I think
their price is a bit steep, though, so I'm looking for effective DNS
blacklists to put in our connection checks.  

 

I have Spamcop and CBL now..

Any other suggestions?

 

In Imail we use DNS blacklists on the connection checks, then we also use
Declude with Message Sniffer.

 

Thanks, 

Katie

 

 

 

b.barracudacentral.org

 

dnsbl.sorbs.net

 

hth,

 

~Rick



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RE: [Declude.JunkMail] SORBS

2008-03-27 Thread Rick Baranowski
We are getting A LOT

Rick

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David
 Barker
 Sent: Thursday, March 27, 2008 8:13 AM
 To: declude.junkmail@declude.com
 Subject: RE: [Declude.JunkMail] SORBS
 
 Was working with a customer who was claiming that SORBS was producing a
 lot
 FP's over the last few days. I think it was ORDB but though I would just
 check anyways.
 
 David
 
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt
 Sent: Thursday, March 27, 2008 11:08 AM
 To: declude.junkmail@declude.com
 Subject: Re: [Declude.JunkMail] SORBS
 
 Increase from a lot of FP's to exactly how many more?
 
 :)
 
 Matt
 
 
 
 David Barker wrote:
  Any increase on False Positives with SORBS being experienced ?
 
  David Barker
  VP Operations Declude
  Your Email security is our business
  978.499.2933 x 7007 office
  978.988.1311 fax
  [EMAIL PROTECTED]
 
 
 
 
 
 
 
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RE: [Declude.JunkMail] Hardware upgrade -Software Crossgrade?

2008-03-10 Thread Rick Klinge
Smartermail actually works.

 

~Rick

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Hirthe,
Alexander
Sent: Monday, March 10, 2008 3:44 AM
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] Hardware upgrade -Software Crossgrade?

 

Hello,

 

we are going to move to an new hardware. 

 

At the moment we are running Imail 8, Declude, Sniffer. It works, but Spam
detection is not perfect and overall system performance is getting worse. 

 

Should we 

-  wait for IMail 10? 

-  use IMail 9?

-  stay with Imail 8?

-  move to Smartermail? 

 

We host about 200 domains, with about 2000 Mailboxes.  

 

Alex

 



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RE: [Declude.JunkMail] re: [384-0F3A4F35-96D8] You do not have permission to post to the declude.junkmail@declude.com list

2008-02-05 Thread Rick Klinge
Will you morons please remove me from your spam list?

 

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Sent: Monday, February 04, 2008 10:33 PM
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] re: [384-0F3A4F35-96D8] You do not have
permission to post to the declude.junkmail@declude.com list

 

Thank you for submitting a ticket to support. Your ticket number is
[384-0F3A4F35-96D8].

Please keep this ticket number for your records and include it in the
subject (including brackets) of all future emails regarding this issue.

The response time during business hours is usually within 24 hours, if you
have had no response in this time please do not hesitate to call our support
number 1-866-332-5833

Thank You.

Declude Technical Support



view
http://support.declude.com/customer/viewticket.aspx?email=declude.junkmail%
40declude.comticketnum=384-0F3A4F35-96D8  this ticket online 
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RE: [Declude.JunkMail] re: [384-0F3A4F35-96D8] You do not have permission to post to the declude.junkmail@declude.com list

2008-02-05 Thread Rick Klinge
Been there.. done that.. don't work.. I still receive bogus tickets for
issues I've never submitted.. perhaps they restored an old database and
didn't purge old tickets.  Either way.. it's becoming UCE.

~Rick

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darrell
([EMAIL PROTECTED])
Sent: Tuesday, February 05, 2008 4:18 PM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] re: [384-0F3A4F35-96D8] You do not have
permission to post to the declude.junkmail@declude.com list

At the bottom of the message the morons posted the proper way to 
remove oneself from the list.

  This E-mail came from the Declude.JunkMail mailing list. To
  unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
  type unsubscribe Declude.JunkMail. The archives can be found
  at http://www.mail-archive.com.

Darrell


Rick Klinge wrote:
 Uh.. no I'm not having a bad day.  I have asked why I keep receiving 
 these messages when I have not clearly filed any tickets.. so apparently 
 there is something wrong on your end.
 
  
 
  
 
 --thus.. please remove me from your email lists.
 
  
 
 Rick
 
  
 
 *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of 
 *Nick Hayer
 *Sent:* Tuesday, February 05, 2008 1:23 PM
 *To:* declude.junkmail@declude.com
 *Subject:* Re: [Declude.JunkMail] re: [384-0F3A4F35-96D8] You do not 
 have permission to post to the declude.junkmail@declude.com list
 
  
 
 Hi Rick,
 
 Having a bad day?
 
 -Nick
 
 Rick Klinge wrote:
 
 Will you morons please remove me from your spam list?
 
  
 
  
 
 *From:* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED]
 *Sent:* Monday, February 04, 2008 10:33 PM
 *To:* declude.junkmail@declude.com mailto:declude.junkmail@declude.com
 *Subject:* [Declude.JunkMail] re: [384-0F3A4F35-96D8] You do not have 
 permission to post to the declude.junkmail@declude.com 
 mailto:declude.junkmail@declude.com list
 
  
 
 Thank you for submitting a ticket to support. Your ticket number is 
 [384-0F3A4F35-96D8].
 
 Please keep this ticket number for your records and include it in the 
 subject (including brackets) of all future emails regarding this issue.
 
 The response time during business hours is usually within 24 hours, if 
 you have had no response in this time please do not hesitate to call our 
 support number 1-866-332-5833
 
 Thank You.
 
 Declude Technical Support
 
 
 
 view this ticket online 

http://support.declude.com/customer/viewticket.aspx?email=declude.junkmail%
40declude.comticketnum=384-0F3A4F35-96D8 
 
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-- 
--
Check out http://www.invariantsystems.com for utilities for Declude, 
Imail, mxGuard, and ORF.  IMail/Declude Overflow Queue Monitoring, 
SURBL/URI integration, MRTG Integration, and Log Parsers.


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RE: [Declude.JunkMail] re: [244-0F1D628C-258E] You do not have permission to post to the declude.junkmail@declude.com list

2008-01-14 Thread Rick Klinge
I have not initiated any support issues.

 

Rick

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Sent: Monday, January 14, 2008 12:00 AM
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] re: [244-0F1D628C-258E] You do not have
permission to post to the declude.junkmail@declude.com list

 

Thank you for submitting a ticket to support. Your ticket number is
[244-0F1D628C-258E].

Please keep this ticket number for your records and include it in the
subject (including brackets) of all future emails regarding this issue.

The response time during business hours is usually within 24 hours, if you
have had no response in this time please do not hesitate to call our support
number 1-866-332-5833

Thank You.

Declude Technical Support



view
http://support.declude.com/customer/viewticket.aspx?email=declude.junkmail%
40declude.comticketnum=244-0F1D628C-258E  this ticket online 
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[Declude.JunkMail] Decludeproc stops for no reason

2007-10-04 Thread Rick Hogue
Over the past 3 days I have had to reboot one of our mail servers at least 6
times due to the decludeproc stopping for no reason and not restarting. We
run 8.21 Imail with declude and sniffer but I keep getting these stops. This
was happening about once per week for a while and then it stopped but now it
seems to be doing it daily. Any help on this would be appreciated.


Rick Hogue
I love woodworking! What is your hobby?




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RE: [Declude.JunkMail] Decludeproc stops for no reason

2007-10-04 Thread Rick Hogue
Yes the service stops. The event viewer states that DecludeProc stopped
unexpectedly and has done this 1 time and that the service will be
restarted. I am currently using version 4.3  Most times it will restart but
if it stops like this two or three times in a 30 to 40 minute range then it
hangs and will not restart without at least one reboot.


Rick Hogue
I love woodworking! What is your hobby?

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T
(lists)
Sent: Thursday, October 04, 2007 3:25 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Decludeproc stops for no reason

Since Hobbies are something we do when we have the time, my hobby is
sleeping.

;-)

Oh, sorry, your question.

When this happens, is the service actually stopped? (Is decludeproc listed
in Task Manager?)

When you try to restart it, what error is displayed or logged in the Windows
Event log?

What version of Declude?

John T
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
 Rick
Hogue
 Sent: Wednesday, October 03, 2007 11:25 PM
 To: declude.junkmail@declude.com
 Subject: [Declude.JunkMail] Decludeproc stops for no reason
 
 Over the past 3 days I have had to reboot one of our mail servers at 
 least
6
 times due to the decludeproc stopping for no reason and not 
 restarting. We run 8.21 Imail with declude and sniffer but I keep getting
these stops.
This
 was happening about once per week for a while and then it stopped but 
 now
it
 seems to be doing it daily. Any help on this would be appreciated.
 
 
 Rick Hogue
 I love woodworking! What is your hobby?
 
 
 
 
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RE: [Declude.JunkMail] Decludeproc stops for no reason

2007-10-04 Thread Rick Hogue
The diags.txt file states 4.3.7 


Rick Hogue
I love woodworking! What is your hobby?

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David
Barker
Sent: Thursday, October 04, 2007 9:52 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Decludeproc stops for no reason

4.3.? exactly ?

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rick
Hogue
Sent: Thursday, October 04, 2007 3:59 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Decludeproc stops for no reason

Yes the service stops. The event viewer states that DecludeProc stopped
unexpectedly and has done this 1 time and that the service will be
restarted. I am currently using version 4.3  Most times it will restart but
if it stops like this two or three times in a 30 to 40 minute range then it
hangs and will not restart without at least one reboot.


Rick Hogue
I love woodworking! What is your hobby?

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T
(lists)
Sent: Thursday, October 04, 2007 3:25 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Decludeproc stops for no reason

Since Hobbies are something we do when we have the time, my hobby is
sleeping.

;-)

Oh, sorry, your question.

When this happens, is the service actually stopped? (Is decludeproc listed
in Task Manager?)

When you try to restart it, what error is displayed or logged in the Windows
Event log?

What version of Declude?

John T
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
 Rick
Hogue
 Sent: Wednesday, October 03, 2007 11:25 PM
 To: declude.junkmail@declude.com
 Subject: [Declude.JunkMail] Decludeproc stops for no reason
 
 Over the past 3 days I have had to reboot one of our mail servers at 
 least
6
 times due to the decludeproc stopping for no reason and not 
 restarting. We run 8.21 Imail with declude and sniffer but I keep 
 getting
these stops.
This
 was happening about once per week for a while and then it stopped but 
 now
it
 seems to be doing it daily. Any help on this would be appreciated.
 
 
 Rick Hogue
 I love woodworking! What is your hobby?
 
 
 
 
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RE: [Declude.JunkMail] HELP, Declude stoped functioning

2007-09-29 Thread Rick Baranowski
We had a similar issue yesterday too at about 3:30 PM(AZ) mail stared
building up in the proc folder. Dedecludeproc was running but when I tried
to restart it failed to respond to the restart. Killed the process and
restart and the mailed started to flow. We had this same thing happen about
20-30 ago thought it was one time thing but guess not.

Declude 4.3.7
Smartermail 3.3.2369

Rick

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy
 Armbrecht
 Sent: Saturday, September 29, 2007 7:16 AM
 To: declude.junkmail@declude.com
 Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
 
 just another  update - decludeproc process is running (showing in task
 manager) but at 0% CPU; system sees it but nothing is firing it off...very
 strange.  continuing to look into it further
 
 
 
 ---
 
 Randy A.
 Technical Support Director
 Global Web Solutions, Inc.
 804-442-5300
 globalweb.net
 
 - Original Message -
 From: Randy Armbrecht [EMAIL PROTECTED]
 To: declude.junkmail@declude.com
 Sent: Saturday, September 29, 2007 9:59 AM
 Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
 
 
  apologixe for false alarm; after re-install of earlier version (4.3.46)
 I
  saw messages goinf into proc folder, so assumprtion was made it was
  working; but apparewntly my mistake for assuming.  No declude logs being
  generated so it still appears to be not functioning
 
 
 
  ---
 
  Randy A.
  Technical Support Director
  Global Web Solutions, Inc.
  804-442-5300
  globalweb.net
 
 
  - Original Message -
  From: Randy Armbrecht [EMAIL PROTECTED]
  To: declude.junkmail@declude.com
  Sent: Saturday, September 29, 2007 9:24 AM
  Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
 
 
  We have experienced the same issue - as of 1.30pm friday our declude
 just
  stopped working; all attempts to restart it are not working - we've
  rebooted, re-installed, etc.
 
  We did just renew our SA with declude at 12.30pm yesterday; I'm
 wondering
  if that has anything to do with it.
 
  Declude - please contact me! I've emailed urgent at declude and left
 a
  voice mail on your support line
 
  Randy A.
  Global Web Solutions Inc
  804-442-56300
 
 
  - Original Message -
  From: Serge [EMAIL PROTECTED]
  To: declude.junkmail@declude.com
  Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED]
  Sent: Wednesday, September 26, 2007 3:02 PM
  Subject: [Declude.JunkMail] HELP, Declude stoped functioning
 
 
  Dear Support,
 
  Today my declude stoped functioning
  Nothing being writen to the logs since 14:00 local time (GMT)
  Imail smtp delivery  still pointing to declude.exe Rebooting did not
  help
 
  what is going on ?
  Please help, very urgent
 
  Serge Dergham
  Cefib Internet
  Av de la Nation
  B.P. E1172
  Bamako, Mali
 
 
 
 
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  type unsubscribe Declude.JunkMail.  The archives can be found
  at http://www.mail-archive.com.
 
 
 
 
 
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RE: [Declude.JunkMail] HELP, Declude stoped functioning

2007-09-29 Thread Rick Baranowski
I would at least temporally disable Declude until you can get a hold of
support. At least you can get mail flowing. 

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy
 Armbrecht
 Sent: Saturday, September 29, 2007 12:42 PM
 To: declude.junkmail@declude.com
 Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
 
 does declude monitor this list off hours?  we are receiving complaints by
 the minute from our customers and I cannot wait until Monday morning for
 someone to find my emails to support and voice mails.
 
 
 
 ---
 
 Randy A.
 Technical Support Director
 Global Web Solutions, Inc.
 804-442-5300
 globalweb.net
 
 - Original Message -
 From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED]
 To: declude.junkmail@declude.com
 Sent: Saturday, September 29, 2007 11:30 AM
 Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
 
 
  You will need to contact Declude at this point.  There is nothing we can
  do to help you out since the key is showing as expired thus is will not
  process messages.
 
  Darrell
  --
  Check out http://www.invariantsystems.com for utilities for Declude,
  Imail, mxGuard, and ORF.  IMail/Declude Overflow Queue Monitoring,
  SURBL/URI integration, MRTG Integration, and Log Parsers.
 
 
  Randy Armbrecht wrote:
  Darrell,
 
  thanks for thew quick response...
 
  process is running; but only at 3 threads and 0% CPU.
 
  do have a diags.txt file; looking into that it shows at bottom:
  [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY
 
  but we just renewed this yesterday..
 
 
  ---
 
  Randy A.
  Technical Support Director
  Global Web Solutions, Inc.
  804-442-5300
  globalweb.net
 
 
  - Original Message - From: Darrell
  ([EMAIL PROTECTED]) [EMAIL PROTECTED]
  To: declude.junkmail@declude.com
  Sent: Saturday, September 29, 2007 10:10 AM
  Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
 
 
  Randy,
 
  Is the decludeproc service started?
 
  Also, in the declude folder to you have a diags text file?
 
  Darrell
  --
  Check out http://www.invariantsystems.com for utilities for Declude,
  Imail, mxGuard, and ORF.  IMail/Declude Overflow Queue Monitoring,
  SURBL/URI integration, MRTG Integration, and Log Parsers.
 
 
  Randy Armbrecht wrote:
  apologixe for false alarm; after re-install of earlier version
 (4.3.46)
  I saw messages goinf into proc folder, so assumprtion was made it was
  working; but apparewntly my mistake for assuming.  No declude logs
  being generated so it still appears to be not functioning
 
 
 
  ---
 
  Randy A.
  Technical Support Director
  Global Web Solutions, Inc.
  804-442-5300
  globalweb.net
 
 
  - Original Message - From: Randy Armbrecht
  [EMAIL PROTECTED]
  To: declude.junkmail@declude.com
  Sent: Saturday, September 29, 2007 9:24 AM
  Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
 
 
  We have experienced the same issue - as of 1.30pm friday our declude
  just stopped working; all attempts to restart it are not working -
  we've rebooted, re-installed, etc.
 
  We did just renew our SA with declude at 12.30pm yesterday; I'm
  wondering if that has anything to do with it.
 
  Declude - please contact me! I've emailed urgent at declude and
 left
  a voice mail on your support line
 
  Randy A.
  Global Web Solutions Inc
  804-442-56300
 
 
  - Original Message - From: Serge [EMAIL PROTECTED]
  To: declude.junkmail@declude.com
  Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED]
  Sent: Wednesday, September 26, 2007 3:02 PM
  Subject: [Declude.JunkMail] HELP, Declude stoped functioning
 
 
  Dear Support,
 
  Today my declude stoped functioning
  Nothing being writen to the logs since 14:00 local time (GMT)
  Imail smtp delivery  still pointing to declude.exe Rebooting did
 not
  help
 
  what is going on ?
  Please help, very urgent
 
  Serge Dergham
  Cefib Internet
  Av de la Nation
  B.P. E1172
  Bamako, Mali
 
 
 
 
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  unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
  type unsubscribe Declude.JunkMail.  The archives can be found
  at http://www.mail-archive.com.
 
 
 
 
 
  ---
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  unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
  type unsubscribe Declude.JunkMail.  The archives can be found
  at http://www.mail-archive.com.
 
 
 
 
 
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  unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
  type unsubscribe Declude.JunkMail.  The archives can be found
  at http://www.mail-archive.com.
 
 
  --
 
 
 
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  at 

RE: SPAM-LOW: RE: [Declude.JunkMail] OT: Software for copying files with permissions

2007-06-26 Thread Rick Klinge
Thanks, I don't want to move the entire image.

 

I just want to take every share that I have on this
particular server and move it to a new server with all the permissions
intact.

 

Sharyn


Have you tried this: http://support.microsoft.com/kb/174273

~Rick




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RE: SPAM-MED: RE: [Declude.JunkMail] OT: Software for copying files with permissions

2007-06-26 Thread Rick Klinge
 http://support.microsoft.com/kb/174273

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On 
 Behalf Of Heinrich Richter
 Sent: Tuesday, June 26, 2007 8:26 AM - MGMT
 To: declude.junkmail@declude.com
 Subject: SPAM-MED: RE: [Declude.JunkMail] OT: Software for 
 copying files with permissions
 
 Try robocopy from the MS Resource Kit.
 
 Heinrich
 
 
  -Original Message-
  From: Sharyn Schmidt [mailto:[EMAIL PROTECTED]
  Sent: Tuesday, June 26, 2007 2:49 PM
  To: declude.junkmail@declude.com
  Subject: [Declude.JunkMail] OT: Software for copying files with
  permissions
  
  Morning,
  
  Does anyone have a recommendation for some software that is 
 going to copy
  files on one of my fileservers to a new server, along with all the
  permissions and security that is currently in place?
  
  Thanks,
  Sharyn
  
  
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  unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
  type unsubscribe Declude.JunkMail. The archives can be found
  at http://www.mail-archive.com.
 
 
 
 
 
 ANSYS Conference
  25. CADFEM Users? Meeting
 21. - 23. November 2007
 Internationales Congress Center Dresden, Germany www.usersmeeting.com
 
 
 
 *
 This message and any attachment are confidential. If you are not the
 intended recipient, please telephone or email the sender and delete
 this message and any attachment from your system. If you are not the
 intended recipient you must not copy this message or attachment or
 disclose the contents to any other person.
 
 For further information about CADFEM please see our website:
 http://www.cadfem.de.
 *
 CADFEM GmbH
 Sitz: Grafing b. Muenchen
 HRB Muenchen Nr. 75979
 Geschaeftsfuehrender Gesellschafter: Dr.-Ing. Guenter Mueller
 *
 

 
 
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RE: [Declude.JunkMail] OT: server monitoring

2007-05-21 Thread Rick Baranowski
I am not sure what you are looking at monitoring but we us some of
Adventnet's products and they seem to work very well.

 

http://www.adventnet.com/products/index.html

 

Rick

 

  _  

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin
Bilbee
Sent: Monday, May 21, 2007 3:06 PM
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] OT: server monitoring

 

I am doing research on purchasing/open source server monitoring and would
like to know what Declude administrators recommend.

 

Survey sais?

 

Kevin Bilbee
Network Administrator
Standard Abrasives, Inc.
[EMAIL PROTECTED]

Changing the way industry works. 

 


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RE: [Declude.JunkMail] re: [325-0CD4C030-CDA5] You do not have permission to post to the declude.junkmail@declude.com list

2006-10-27 Thread Rick Klinge
Title: Message



Don't recall filling one of 
these out today.. can you confirm?

Rick 
Klinge
Chief Technology 
Officer
FamHost
2030 S Mead, Wichita, KS 
67211
316-267-9910


  
  -Original Message-From: 
  [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Friday, 
  October 27, 2006 1:04 PM - MGMTTo: 
  declude.junkmail@declude.comSubject: [Declude.JunkMail] re: 
  [325-0CD4C030-CDA5] You do not have permission to post to the 
  declude.junkmail@declude.com list
  Thank you for submitting a ticket to support. Your ticket number is 
  [325-0CD4C030-CDA5].
  Please keep this ticket number for your records and include it in the 
  subject (including brackets) of all future emails regarding this issue.
  The response time during business hours is usually within 24 hours, if you 
  have had no response in this time please do not hesitate to call our support 
  number 1-866-332-5833Thank You.
  Declude Technical Support---This E-mail came from the 
  Declude.JunkMail mailing list. Tounsubscribe, just send an E-mail to 
  [EMAIL PROTECTED], andtype "unsubscribe Declude.JunkMail". The archives 
  can be foundat http://www.mail-archive.com. 

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RE: [Declude.JunkMail] More info on Imail Webmail Problem

2006-09-15 Thread Rick Hogue
Wait till you see what it does to not allowing attachments over 500k! We had
to go back to 8.22 due to this problem and Ipswitch is aware that it is a
problem.

Rick Hogue
Intent.Net
1-800-866-2983

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Linda
Pagillo
Sent: Friday, September 15, 2006 2:08 PM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] More info on Imail Webmail Problem

Thanks Darin. I did install the KB917953 patch from June. I also installed 4
more Windows updates yesterday and that's about when the problem started. I
removed those patches today and did a reboot of my server. I'm still
experiencing the same issue with the webmail. Any more suggestions?

- Original Message - 
From: Darin Cox [EMAIL PROTECTED]
To: declude.junkmail@declude.com
Sent: Friday, September 15, 2006 11:26 AM
Subject: Re: [Declude.JunkMail] More info on Imail Webmail Problem


 Check postings on the IMail newsgroup today.  It has been reported to be
an
 issue with KB917953 from June.  Most likely something in this weeks
patches
 in combination with KB917953 triggered this.

 Darin.


 - Original Message - 
 From: [EMAIL PROTECTED]
 To: declude.junkmail@declude.com
 Sent: Friday, September 15, 2006 12:23 PM
 Subject: [Declude.JunkMail] More info on Imail Webmail Problem


 Guys, i found this string in the Imail Forums. This is my exact problem,
but
 the solution sounds crazy. What do you guys think?

 http://www.ipswitch.com/forums/shwmessage.aspx?ForumID=10MessageID=20904


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-- 
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.1.405 / Virus Database: 268.12.4/448 - Release Date: 9/14/2006
 

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Checked by AVG Free Edition.
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[Declude.JunkMail] Domain based tests for forwarded domains

2006-08-21 Thread Rick Baranowski








We are using the DOSENDERACTIONS for domains that we are running
as a gateway server but we are having an issue with the local domains that are
on the same server. 



With the junkmail.sender in the Declude folder it working correctly
except if we have a local domain that forwards email to another address within
the same domain or to another domain on the same server. It will run the
test twice causing a false positive. I tried to put the junkmail.sender into a
domain folder just for the forwarded domains but then it does not apply the
action assigned in the junkmail.sender file. It will also throw an error in the
log file that it cant find the file in the Declude folder and no mention
that it was looking in the folder for the domain. 



Does any one have any suggestions?



We are running SM with JM4.3



Thanks



Rick











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RE: [Declude.JunkMail] Spam

2006-05-19 Thread Rick Baranowski
Same here

Rick

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dave Doherty
Sent: Friday, May 19, 2006 12:01 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Spam

I have noticed more stuff has been getting through. I don't know whether 
that represents a general increase or new spammer techniques.

-d


- Original Message - 
From: Kevin Bilbee [EMAIL PROTECTED]
To: JunkMail Declude declude.junkmail@declude.com
Sent: Friday, May 19, 2006 1:33 PM
Subject: [Declude.JunkMail] Spam


 Has anyone else seen an increase of spam since Blue Security wet offline??
 We have seen an increase and we did not even use the software/service.

 Kevin Bilbee
 Network Administrator
 Standard Abrasives, Inc.
 [EMAIL PROTECTED]
 (805) 520-5800 x7332
 
 Changing the way industry works.

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[Declude.JunkMail] OT: find the domains that are using our DNS server

2006-05-13 Thread Rick Baranowski








Hello all,



Is there a way find out who has their domain registration
set to our DNS servers? We are going to drop one of the several domain
names of our server and I need to notify them of the change.



We have several different names that come to the same server
and I am not sure which customers are using the name that we are going to drop.



Thanks


Rick














Re: [Declude.JunkMail] Declude as a Gateway

2006-04-14 Thread Rick Davidson
I used Imail and Declude as a gateway and will continue to do so when we 
convert our users to exchange


Rick Davidson
North American Title Group
National Systems Manager
4667 MacArthur Blvd. Suite 240
Newport Beach, CA  92660
Phone: 951-233-6342
Fax: 949-251-9283
Email: [EMAIL PROTECTED]
-
- Original Message - 
From: [EMAIL PROTECTED] [EMAIL PROTECTED]

To: Declude.JunkMail@declude.com
Sent: Tuesday, April 11, 2006 11:55 AM
Subject: [Declude.JunkMail] Declude as a Gateway


If anyone is using Declude with SmarterMail or IMail as a Gateway could 
you

get in touch with me off the list [EMAIL PROTECTED]

Thanks

Barry



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RE: [Declude.JunkMail] OT: Max number of files in directory?

2006-04-13 Thread Rick Baranowski
I am not sure if this will help on this issue but is worth a shot. There are
some other setting we change on the folder view settings that we set when we
have remote users connecting remotely with a VPN. This seems to help with
the speed when they are browsing the folder structure.

First change the folder view to classic the XP view tries to obtain a lot of
info with this view.

Next
Folder Optionsviewadvanced setting set the following.

Not checked
Not checked
Checked
Not Checked
Checked
Checked
Second option
Not checked
Not checked
Not checked
First option
Checked
Not checked
Not checked
Checked
Not checked
Not checked

Then apply to all folders

Hopefully this will help

Rick
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry
Sent: Thursday, April 13, 2006 4:35 AM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] OT: Max number of files in directory?

  On NTFS systems, this is most likely app-related such as Explorerer 
where they have to deal with
  slogging through all the extra files, as noted by another poster.   
An App opening a specific file will
  see almost no degradation because the NTFS uses a tree structure to 
maintain fast access to a file by name.

Very true.  Getting that one file is very quick.

The reason that Explorer is so slow is that it has to at the very least 
get the name of every single file.  In the DOS days, that was relatively 
quick and easy (a directory of 20,000 files would take up about 320K).  
With NTFS, though, each file typically uses 8K, so 20,000 files would 
take up 150MB.  So doing a directory listing of 20,000 files is like 
loading a 150MB files.  Worse, if the directory is fragmented (which is 
very common), it takes even longer.

With millions of files, it can take hours just to do directory listings.

As someone else pointed out, disabling the last access time can help; 
also, disabling 8.3 can help too (only on computers with no programs 
that need 8.3, so you have to be careful with that).  Disabling 8.3 can 
help a lot if the first 5-6 characters of the filenames are often the same.
  -Scott

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RE: [Declude.JunkMail] ip4r failure

2006-03-15 Thread Rick Baranowski
I guess I am missing what the local DNS really has to do with the ip4r
tests. 

The way I understand the ip4r filter is that Declude does a DSN lookup at
lets say SPAMCOP at bl.spamcop.net for a response. It is waiting for a
response from SPAMCOP not the configured local DNS server. If the SPAMCOP
keeps changing their ip address or it is doing a round robin then yes I
could see how it could miss one or two but once it is cached locally it
should be ok for a while.

At that point SM may be waiting longer then Declude for a response which
would be why it is failing Declude. 

If am wrong please correct me.

Thanks

Rick


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Gary Steiner
Sent: Wednesday, March 15, 2006 11:56 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] ip4r failure

That may speed up resolution, but that's not my issue.  The question is why
does SmarterMail catch the spam using the same ip4r tests?  It is the same
message, and the tests are being perfomed on the same eml file within a few
seconds of each other.  Why does Declude fail and SM succeed?

Gary


  Original Message 
 From: John T \(Lists\) [EMAIL PROTECTED]
 Sent: Wednesday, March 15, 2006 1:22 PM
 To: Declude.JunkMail@declude.com
 Subject: RE: [Declude.JunkMail] ip4r failure
 
 Although others opinions may vary, you are better off using a cache only
DNS
 server in-house for you mail server resolution. I do this on the Imail
 server itself. Speeds up resolution.
 
 John T
 eServices For You
 
 Seek, and ye shall find!
 
 
  -Original Message-
  From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
  [EMAIL PROTECTED] On Behalf Of Gary Steiner
  Sent: Wednesday, March 15, 2006 10:05 AM
  To: Declude.JunkMail@declude.com
  Subject: RE: [Declude.JunkMail] ip4r failure
  
  How do I find that out?  It is just an address that my hosting provider
 has given me.
  I have no control over or way to access the DNS server.
  
  Gary
  
  
    Original Message 
   From: John T \(Lists\) [EMAIL PROTECTED]
   Sent: Wednesday, March 15, 2006 2:40 AM
   To: Declude.JunkMail@declude.com
   Subject: RE: [Declude.JunkMail] ip4r failure
  
   What is the OS of the DNS server being used?
  
   John T
   eServices For You
  
   Seek, and ye shall find!
  
  
-Original Message-
From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
[EMAIL PROTECTED] On Behalf Of Gary Steiner
Sent: Tuesday, March 14, 2006 7:27 PM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] ip4r failure
   
I've been having this problem with Declude going back to August and
my
   installation
of 2.0.6.  I'm currently running 3.0.6.4 with SmarterMail 2.6.  It
 seems
   that
irregularly Declude's ip4r tests time out, but SmarterMail
redundantly
   running the
same tests has no trouble picking up the spam.  I have SM and
Declude
 both
   testing
SPAMCOP, DSBL, CBL, Spamhaus SBL, and Basura.  What will happen is a
 spam
   will
get through Declude, but get caught by SM using the same tests.  For
   example,
following is from the header of a recent message:
   
X-RBL-Warning: NOLEGITCONTENT: No content unique to legitimate
E-mail
   detected.
X-RBL-Warning: IPNOTINMX:
X-RBL-Warning: DYNHELO: Dynamic HELO found.
X-Declude-Sender: [EMAIL PROTECTED] [69.205.200.200]
X-Declude-Spoolname: 45172055.eml
X-Declude-Note: Scanned by Declude 3.0.6.4
   (http://www.declude.com/x-note.htm)
for spam.
X-Declude-Scan: Score [7] at 21:24:19 on 14 Mar 2006
X-Declude-Tests: NOLEGITCONTENT, IPNOTINMX, DYNHELO
X-Country-Chain: UNITED STATES-destination
X-SmarterMail-Spam: BAYESIAN FILTERING, CBL, SPAMCOP
   
I went over this several times with Declude support, and the best
they
   were able to
come up with is for me to add WINSOCKCLEANUP ON to my declude.cfg,
 which
changed nothing.  Using the DNS statement in the global.cfg also
 produced
   no effect.
   
Maybe now that Declude and SmarterTools have such a close
 relationship,
   Declude
can ask SmarterTools how their ip4r tests work.  Especially since
 Declude
   is supposed
to be using the DNS server information as set within SmarterMail.
   
Has anyone else experienced this problem?  I'm sure the next thing I
 will
   hear is that
this problem will go away if I upgrade to SM 3.0 and Declude 4.0.
   
TIA,
   
Gary
   


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RE: [Declude.JunkMail] SmarterMail 3 / Declude 4

2006-03-10 Thread Rick Baranowski
If this is true this is a big problem for use too. Because we use Imail
(getting ready to move to SM3) and the path for the emails are in the users
root folder x:\webspace\reseller\user\domain.com\special\

Rick

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jay Sudowski -
Handy Networks LLC
Sent: Friday, March 10, 2006 10:26 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] SmarterMail 3 / Declude 4

Per a direct email to me, AUTOWHITELIST cobbles together the path for a
user's XML file by taking the settings for SmarterMail's default 'domain
path', not the actual 'domain path' that exists in the SmarterMail
configuration for the domain.  This is a huge problem if you run servers
with mail spread across multiple drives, because currently AUTOWHITELIST
will only work for your domains that are on one drive.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jay Sudowski -
Handy Networks LLC
Sent: Friday, March 10, 2006 2:53 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] SmarterMail 3 / Declude 4

Ok.  I finally got Declude running.   But it seems that AUTOWHITELIST is
broken ... ARGH.  [EMAIL PROTECTED]@[EMAIL PROTECTED]  Declude is looking in 
the wrong
damn spot for the SmarterMail address book.

03/10/2006 00:23:00.043 1631193701 [EMAIL PROTECTED]
[EMAIL PROTECTED]@milehighnetworks.com] *local*
03/10/2006 00:23:00.043 1631193701 No
d:\smartermail\domainsDomains\milehighnetworks.com\Users\jay\addressBook
.xml
03/10/2006 00:23:00.043 1631193701 No
d:\smartermail\domainsDomains\milehighnetworks.com\Users\jay\userconfig.
xml
03/10/2006 00:23:00.043 1631193701 Domain name = milehighnetworks.com,
User name = jay.

I have left *three* unanswered voicemails on the Urgent declude number,
and sent two emails to [EMAIL PROTECTED] with NO RESPONSE.  If you are
going to advertise after hours support for urgent issues, it should
actually exist.  This is completely rediculous.  Only adding insult to
injury, my service agreement expires in 4 days, so I get to pay Declude
for this misery.  

Thanks Declude.  

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jay Sudowski -
Handy Networks LLC
Sent: Friday, March 10, 2006 1:32 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] SmarterMail 3 / Declude 4

What buckets of flaming fun I'm having tonight.

Declude 4 installer is giving me errors; I've got Declude 4 files
dropped all over the place in unexpected places, and I've got no clue
how to fix this because I can't find any documentation as to what a
proper installation of Declude 4.0 is supposed to look like 

I'd much prefer command line and READ ME based installation over some
crap-ass, bug ridden installation process.I hope someone can point me in
the right direction as to what's required for patching together a manual
install of Declude 4 into SmarterMail 3.  

My guess is at this hour, I am SOL.  What a disaster.  Right now I've
got Declude completely disabled and I am already leaking spam like
crazy.




-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jay Sudowski -
Handy Networks LLC
Sent: Friday, March 10, 2006 12:59 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] SmarterMail 3 / Declude 4

Grr.  This is seriously infuriating.  I wonder what the real extent of
this issue is:

http://forums.webhostautomation.com/viewtopic.php?t=16274

http://forums.smartertools.com/forums/13425/ShowPost.aspx

Worst case I'll have to go back to subject tagging and deleting in
Declude directly.  What a drag.  

-Jay


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Robert E.
Spivack
Sent: Tuesday, March 07, 2006 1:53 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] SmarterMail 3 / Declude 4

One limitation in SmarterMail is you can't turn off the built-in webmail
commands for mark as spam which is used to build the spam/ham queues
for
the internal Bayesian filters.

Since we aren't using the SmarterMail filters, this is basically a
confusing
no op option for our users and we would prefer to hide this choice but
there is no option to turn it off and the skins customization does not
allow this kind of change (at this time the entire skins thing is broken
as
it has not been upgraded to v3.)

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jeff Robertson
Sent: Monday, March 06, 2006 11:14 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] SmarterMail 3 / Declude 4

Declude's integration with SmarterMail's spam system is something we had
been waiting on for over a year.  Declude passes the final weight back
to
SM, and SM decides what to do with the message.  This means you can set
different actions for each user or domain based on whatever weight is
best
for them.  Some

RE: [Declude.JunkMail] SmarterMail 3 / Declude 4

2006-03-06 Thread Rick Baranowski

FYI, David informed me that the SM3/Declude 4.x will us the global.cfg for
actions instead of the $default$.junkmail file. This was more then a week
ago, so I don't know if this has been changed yet. (SM3 issue)

Rick

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jay Sudowski -
Handy Networks LLC
Sent: Monday, March 06, 2006 2:06 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] SmarterMail 3 / Declude 4

So in your Declude configuration, you have everything set to WARN only?
And then in SmarterMail, you decide what actions to take?  What impact
does unmark as spam have, in relation to Declude?  

I get the feeling that this could be very powerful, in terms of dealing
with false positives, etc ... assuming that it works as it should.
Using SmarterMail based rules, it'd be possible to move spam to the
customer's junk e-mail folder and then also use SmarterMail's auto-purge
settings to keep the size of the junkmail folder under control.   We can
also give our customers more power to whitelist through SmarterMail
trusted senders.

We are planning on upgrading later this week and I want to do it right.
I just hope that the transition between essentially what was Declude
setup for iMail originally, to Declude integrated with SmarterMail will
be smooth.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jeff Robertson
Sent: Monday, March 06, 2006 2:14 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] SmarterMail 3 / Declude 4

Declude's integration with SmarterMail's spam system is something we had
been waiting on for over a year.  Declude passes the final weight back
to
SM, and SM decides what to do with the message.  This means you can set
different actions for each user or domain based on whatever weight is
best
for them.  Some admins might take this for granted, but using SM 2.x
with
Declude always felt like you were patching together content filters to
try
to trick SM into reading Declude's recommendation.

Basically everything built into SM to handle spam now works, including:
domain and user level trusted senders; whitelisting from address books
and
Unmark as Spam; and whitelisting thru SM only applies to the
user/domain
it was set for (whereas whitelisting thru Declude would whitelist the
message for every recipient).

In addition, the SM spam setting for message forwarding (i.e. - Do not
forward spam level medium and above) actually works.  Very useful.

In short, the SM 3/Declude 4 combo is an incredible improvement over the
previous version.  Declude just assigns the weight -- SM handles
delivering,
modifying or deleting the message.

I can't comment on SMTP blocking.  We use gateways to filter all
incoming
mail, so we don't use that feature.  I'd be interested to hear whether
it
actually does use Declude to block at the SMTP level.

Hope that helps,
Jeff

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
 [EMAIL PROTECTED] On Behalf Of Jay Sudowski - Handy Networks LLC
 Sent: Monday, March 06, 2006 9:51 AM
 To: Declude.JunkMail@declude.com
 Subject: [Declude.JunkMail] SmarterMail 3 / Declude 4
 
 I'm wondering if anyone is running SmarterMail 3 / Declude 4 and can
 explain the greater integration that SmarterMail now has with Declude,
 and how you've been dealing with that so far.   Most intriguing is
this
 potential feature from SmarterMail manual:
 
 Declude
 Declude integration allows you to use Declude products in conjunction
 with the SmarterMail weighting system. Configuration of Declude is
done
 through the Declude product, and all you need to do in SmarterMail is
 enable the spam check.
 
 -- AND --
 
 SMTP Blocking
 This tab allows you to set up extra spam checks that block emails at
 delivery if a certain amount of spam checks fail.
 
 Enable SMTP Spam Blocking - Check this box to turn on this feature.
 
 SMTP Block Threshold - An email must score this value or higher in
order
 to be blocked. The score is established by the settings on the Spam
 Checks tab.
 
 Does this mean that it's now possible to reject messages using Declude
 at the SMTP session level?
 
 Thanks!
 -
 Jay Sudowski // Handy Networks LLC
 Director of Technical Operations
 Providing Shared, Reseller, Semi Managed and Fully Managed Windows
2003
 Hosting Solutions
 Tel: 877-70 HANDY x882 |  Fax: 888-300-2FAX
 www.handynetworks.com
 
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 unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
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RE: [Declude.JunkMail] OT: T1 Providers

2006-03-03 Thread Rick Baranowski
Sounds good but it would depend on your distance to the CO. If you're next
door it's not great but if you are more then like 5 miles then that is
pretty good. 

No experience with Speakeasy but I have not heard any horror stories so that
has to say something.


Rick

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dave Doherty
Sent: Friday, March 03, 2006 9:17 AM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] OT: T1 Providers

We're moving to Worcester, MA, and I am looking for a provider for a couple 
of T1's.

I have a quote from Speakeasy. $800/mo for a bonded pair on a one-year 
contract with free hardware. This seems like a pretty good deal to me.  I 
know the prices have been dropping like rocks lately, though.

So here are my questions:

Does anyone have any experience with Speakeasy?

Is that a good price in the currrent market?

-Dave Doherty
 Skywaves, Inc. 


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RE: [Declude.JunkMail] SmarterMail 3.0 and Declude

2006-03-01 Thread Rick Baranowski
Are trying to do mailbox based off of weight? If so you can set this
function up with in SM3 and let the user and or domain admin decide if they
want to do this.

I am still testing but seems to work ok for me.

Rick



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jeff Robertson
Sent: Wednesday, March 01, 2006 12:51 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] SmarterMail 3.0 and Declude

Has anyone tested the MAILBOX action with SmarterMail 3 yet?  The Declude 4
manual says this action only works with IMail.  

If MAILBOX is not supported with SmarterMail, it looks like using ROUTETO
with plus addressing would be the best way to put junk in each user's spam
folder.  Though I'm not sure how to generate the syntax
[EMAIL PROTECTED] in Declude.

Any suggestions for the best way to route spam with SM 3/Declude 4?

Thanks,
Jeff

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
 [EMAIL PROTECTED] On Behalf Of Kevin Bilbee
 Sent: Friday, February 10, 2006 4:46 PM
 To: Declude.JunkMail@declude.com
 Subject: SV RE: [Declude.JunkMail] SmarterMail 3.0 and Declude
 
 In my conversation with Barry and with Smartermail support the mail box
 action should now work. I have not tested it yet.
 
 
 Kevin
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] Behalf Of Bill Green dfn
  Systems
  Sent: Friday, February 10, 2006 2:29 PM
  To: Declude.JunkMail@declude.com
  Subject: Re: [Declude.JunkMail] SmarterMail 3.0 and Declude
 
 
  Great! :-)
 
  Only one feature to go!
 
  I'm hoping the new SMTP Plus and POP Plus will enable Declude's Mailbox
  Action to work.
 
  Bill Green
  dfn Systems
 
 
 
  - Original Message -
 
  Automatic Whitelisting per user from the recipient's Web Messaging
  Address Book
  - As far as I know, this has been supported for quite sometime by
  Deculde / SmarterMail.
 
 
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RE: [Declude.JunkMail] Upgrading to Version 3 and then 4....

2006-02-27 Thread Rick Baranowski








Same here!



Rick











From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Doherty
Sent: Monday, February 27, 2006
10:14 AM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail]
Upgrading to Version 3 and then 4







Wolf- 











Thank you for writing something I should
have written also. I had a similar experience with Barry last week. Declude
clearly wantsits existing usersto stay with the program!











-Dave







- Original Message - 





From: Wolf Tombe 





To: Declude.JunkMail@declude.com






Sent: Monday, February
27, 2006 7:36 AM





Subject: [Declude.JunkMail]
Upgrading to Version 3 and then 4









As the owner of a small web/email hosting business I own
both JunkMail Lite and Virus Lite. Due to a very slow year I had let my
SA for both products expire! Given these circumstances, Ive been
reading with great interest the various threads regarding Decludes plan
for moving from Version 3 to Version 4 and potentially changing the SA model to
a subscription model for new customers. There has been much speculation
as to how this might affect current Declude customers. Needless to say,
any unduly large and unanticipated expense could be very hard for me to handle
right now. So, last Friday I decided to take the bull by the horns and
sent a message to Declude enquiring what the move from v3 to v4 meant to me in
actual dollars and cents (both today and in terms of future year
funding). 



I was happily surprised when Barry called me later that
afternoon to discuss the situation. Ive got to say that Barry not
only relived me of any fears I had but also reinforced why I like using Declude
products! Not only did Declude offer me a VERY fair price for renewing my
service agreement but they also offered an excellent deal allowing me to move
to version 4 while still maintaining my Service Agreement mode of licensing
going forward!



Bottom line, I now have upgraded my software to the
pro versions of both JunkMail and Virus and added Hijack to my
Mail Server (something I have wanted to do for a very long time). I have
also renewed my SA and very much look forward to continuing a long business
relationship with Declude. In my opinion, the way Declude has handled
this change clearly demonstrates to me that Declude is a company that very much
respects and values its customer base. And, that I something I feel is
worthy of my loyalty as a customer.



I wanted to post this for anyone else reading these lists
that may still be concerned about what Decludes moving from an SA to
Subscription licensing might mean for them as a current customer. My
advice, CALL Declude today and ask them for information about your specific
situation. My bet is that you will be VERY pleased with the outcome. I
certainly was!



Wolf Tombe

CyberWolves Internet  e-Mail hosting












RE: [Declude.JunkMail] WAY OT: Disk Recovery

2006-02-23 Thread Rick Baranowski
EasyRecovery Professional ver 6. I have even recovered data off a drive that
has been formatted.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dave Doherty
Sent: Thursday, February 23, 2006 7:17 PM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] WAY OT: Disk Recovery

I was installing a new workstation with XP Pro, and I had a USB drive
connected to it. I guess that was stupid. Anyway, after one of the many
reboots for installing soaftware, etc., this USB drive became unformatted.
I can see the drive letter, but not the name, capacity, or free space. When
I double-click the drive letter, I get a pop-up saying the disk is not
formattedand asking whether I would care to format it. Of course, I answered
no. In the hope that the problem was with the USB interface, I removed the
drive from the enclosure and mounted it in a W2003 server. It produces the
same result.

Does anybody know if there are any fixes for this, or is my data well and
truly hosed?

- Dave Doherty
  Skywaves, Inc.
  +1-201-847-0933


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Re: [Declude.JunkMail] OT: Imail Aliases

2006-01-20 Thread Rick Davidson



Just setup the new domain on your gateways and 
script them the same way, my company grows through aquisition, I have 5 domains 
on my gateways and use the aliases trick.

Rick DavidsonNational Systems ManagerNorth American Title 
Group-

  - Original Message - 
  From: 
  Mark 
  Smith 
  To: Declude.JunkMail@declude.com 
  
  Sent: Wednesday, January 18, 2006 9:31 
  AM
  Subject: [Declude.JunkMail] OT: Imail 
  Aliases
  Sorry about the Off-Topic question...I use 
  Imail/Declude as a gateway system only for a large Exchange org.To avoid 
  the dictionary attacks, we do some scripting magic to put theExchange SMTP 
  addresses in the Imail Alias setup.Here's the problem. Our Exchange 
  org has two domains associated with it dueto a merger -- let's say 
  @apple.com and @orange.comWe've run into a problem with a generic mailbox 
  for each of these domains --info. There has always been an [EMAIL PROTECTED] and [EMAIL PROTECTED]Since the Imail Alias 
  only contains the mailbox name (info) we have no wayto email directly into 
  both domains through this gateway server.Any ideas on how to get 
  around this?---[This E-mail was scanned for viruses by 
  Declude EVA www.declude.com]---This E-mail 
  came from the Declude.JunkMail mailing list. Tounsubscribe, just 
  send an E-mail to [EMAIL PROTECTED], andtype 
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RE: [Declude.JunkMail] proc directory orphans

2005-12-29 Thread Rick Hogue
I have the same situation on my install with the same 8.21 and 3.05
installs. I get 6 to 8 Q files in the work directory and once every few days
I will get a D file in the proc directory all by itself. All mail seems to
be processing, and what I have seen on the D files is that they are spam
(you know enlarge this or reduce that) so I have been just deleting them but
it does not seem to be right that it is doing this.

Rick Hogue
Intent.Net - Web Hosting
3802 Handley Avenue
Louisville, KY 40218
1-502-459-3100
1-800-866-2983 Toll Free

 

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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John T (Lists)
Sent: Thursday, December 29, 2005 8:31 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] proc directory orphans

Uh, that is kind of time critical. Is e-mail moving and being processed?

Again, are they just Q with no D?

Is the Decludeproc server running?

John T
eServices For You

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
 [EMAIL PROTECTED] On Behalf Of Bill Green dfn Systems
 Sent: Thursday, December 29, 2005 8:17 AM
 To: Declude.JunkMail@declude.com
 Subject: Re: [Declude.JunkMail] proc directory orphans
 
 
 John,
 
 As I got a chance to look more thoroughly, I found that I misspoke.
The
 files in question are in the Work directory inside the Proc Directory.
 
 On 12-28-05 you wrote:
 
 
  Are there any related D files left over? Could these be confirmation
list
  messages that has to do with the Declude Confirm problem?
 
 I couldn't find any matching files in the spool directory or even in the
 logs. :-\
 
 I don't have Declude Confirm. I'm running IMail 8.12 / Declude 3.0.5.20
Junk
 and AV Pro.
 I upgraded from Declude 1.82 to 3.0, bypassing 2.x entirely so the
 /proc/work directories are relatively new to my installation.
 
 Bill Green
 dfn Systems
 
 
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Re: [Declude.JunkMail] Paranoia

2005-12-03 Thread Rick Davidson
let me know if you get the BANEXT .snow working, we got 24 inches yesterday 
and last night, good ol Lake Erie lake effect snow... sigh


Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Markus Gufler [EMAIL PROTECTED]

To: Declude.JunkMail@declude.com
Sent: Saturday, December 03, 2005 3:49 AM
Subject: RE: [Declude.JunkMail] Paranoia






What's even funnier is by the time I am ready to get in bed,
Europe is going to work.


yawning
mmmh, what? ...  ...
Ah, hi guys, good morning from Europe!
We've around 12 inches of snow here over night. Where's the
snowshovel?
Maybe I will add BANEXT .snow to my config file  ;-)
/yawning

Markus

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[Declude.JunkMail] Problem on timeouts

2005-09-12 Thread Rick Hogue








Has anyone else been experiencing time
outs for users with the dreaded Sending and Receiving' reported
error (0x8004210A)?  I am getting quite a few complaints on timeouts on the
mail server, Not everyone experiences this but I am getting lots of calls about
it on Monday mornings. Seems if the person has a file larger than one meg the
email stops with the above error. I checked with Microsoft on it and they said
it was a problem with the individuals virus protection program but I find that
hard to believe when it seems so wide spread.



Any help on this would be appreciated.





Rick Hogue

Intent.Net  Web Hosting

3802 Handley Avenue

Louisville, KY 40218

1-502-459-3100

1-800-866-2983 Toll Free



New Books Available

Prosperity Or
Better Times Ten

Hot Slot Secrets



The Incredible Inman's Louisville Trivia Challenge








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N¬f¢?Ʀyúè?Ø^
ç%¹×?ºyj)fj)b?	b²Ôèº{.nÇ+?·£ºËlzwZ?I??[h?f¢?Êïuç%¹×?¢f§vÜ©zéì¹»®&Þ
ç%¹×?ºyj)S?æ«r¯zǝ·?¢éÝjØm¶?ÿÃ)Z­Èb½ç(?8b°I??[jyÞuú+¾*î±ëÈ7??ç^V*î

RE: [Declude.JunkMail] OT: Trouble with HotMail

2005-08-03 Thread Rick Baranowski








We have been seeing this since last week. Two
out of the four ip addresses listed for each MX host for hotmail do not respond.
I have tried pinging and telnet to port 25 by ip addresses.



See what ip is cached for hotmail for you and
try to telnet by some of the other ip address.



Rick











From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Matt
Sent: Wednesday, August 03, 2005
12:46 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail]
OT: Trouble with HotMail





ns2.martek.net isn't responding appropriately. I
get recvfrom error 10054 when querying it directly for your MX
records.

Matt



Evans Martin wrote: 

Strange. Im showing all pass
on dnsreport.com. Ill keep troubleshooting.



Thanks,

Evans Martin













From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]
On Behalf Of Ncl Admin
Sent: Wednesday, August 03, 2005
1:40 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail]
OT: Trouble with HotMail





http://www.dnsreport.com/tools/dnsreport.ch?domain=martek.net

Fix all of your problems.

Your Nameservers aren't working.



At 01:24 PM 8/3/2005 -0500, you wrote: 



One of my domains is having trouble sending email to HotMail. I have a reverse
record and spf record setup for the offending domain. Do you guys know what
HotMails requirements are of if they have a test page available like AOLs?



Thanks,

Evans Martin




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Re: [Declude.JunkMail] IMail 8.21 Update

2005-07-28 Thread Rick Davidson
I installed the 8.21 patch, the main improvement is the ability to limit the 
amount of SMTP connections. I opened a case with Ipswitch yesterday due to a 
problem with SMTPD32 that would cause the RAM usage to skyrocket until the 
SMTP service failed. It turns out that when a blacklist is unreachable Imail 
chokes and the SMTP service fails due to being overrun with SMTP 
connections.


The timing of the problem and patch release allowed me to apply the fix and 
recreate the problem. The patch definately throttled the SMTP connection 
overrun problem but now a steady overuse of the CPU occurrs, which is far 
better than the total SMTP service failure. They simply need to timeout the 
DNS based RBLs more efficiently. I was told that was added to the request 
database.


In my opinion, anyone experiencing the SMTP service failure due to 
RAM/Buffer overflow issues should apply this patch.



Rick Davidson
National Systems Manager
North American Title Group

- Original Message - 
From: William Stillwell [EMAIL PROTECTED]

To: Declude.JunkMail@declude.com
Sent: Thursday, July 28, 2005 1:10 PM
Subject: [Declude.JunkMail] IMail 8.21 Update



Anybody install this yet? Any Issues (Besides the known 8.20 Issue)

I am currently running Declude 1.82 with iMail 8.20HF1




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Re: [Declude.JunkMail] Insufficient system resources error

2005-06-11 Thread Rick Davidson

8.2 hf2

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Chris Patterson [EMAIL PROTECTED]

To: Declude.JunkMail@declude.com
Sent: Friday, June 10, 2005 1:13 PM
Subject: RE: [Declude.JunkMail] Insufficient system resources error


Hey Rick,

What version of IMAIL and Declude are you running?


Thanks,

Chris Patterson, CCNA
Network Engineer/Support Manager



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Davidson
Sent: Thursday, June 09, 2005 10:16 AM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Insufficient system resources error


That is the same symptom or lack of symptom I see, however I completely
disabled declude and restored SMTPD as the delivery app and still had
the same problem. I only run declude virus on the box in question, I
still have smtp logging disabled and still have not had a failure since

Rick Davidson
National Systems Manager
North American Title Group
440-639-0607 - Office
440-487-7344 - Mobile
[EMAIL PROTECTED]
-
- Original Message -
From: Chris Patterson [EMAIL PROTECTED]
To: Declude.JunkMail@declude.com
Sent: Thursday, June 09, 2005 9:50 AM
Subject: RE: [Declude.JunkMail] Insufficient system resources error


I have been having the same issue or incidents would be better
phrasing.

I have a busy server, 4000 + boxes plus many off-site scrubbing
services.

I have had three incidents in the past month, the first two were
directly related to smtp crashing and not restarting.

I have not had the smtp issue since installing HF2 for 8.2 .  Since that
point I have had one incident that was very different than the first
two.  There have been no SMTP warnings in event log, no SMTP error 1455
(out of memory) in logs since the HF2.

The only thing I could trace this one to is in the Declude logs.  The
logs indicated it could not move spam to hold directory.

This incident required a hard boot of the server, external access was
cut off.

Declude support has indicated they are seeing this as a possible issue.


Normally, I would not quote tech support on a list and I am not blaming
Declude for this issue.  But this may be very helpful towards resolution
of this issue:

Chris,

We are currently looking into an issue where the HOLD directive does not
work properly. My first suspicion, since you have mentioned HOLD, is
that it is related to this same issue. It is possible that the hold
directory is not being created correctly or that the name being passed
to that routine is invalid.

David Franco-Rocha
Declude Technical Support





Thanks,

Chris Patterson, CCNA
Network Engineer/Support Manager




-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mike Nice
Sent: Wednesday, June 08, 2005 2:16 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Insufficient system resources error

This is very interesting - Can you verify in the task manager that when
it hangs that the memory in use by SMTPd is 'normal'?  (7 to 20
Megabytes)

  I wouldn't be surprised by some type of logging problem.   I
occasionally
see truncated/incomplete log lines in the file.   This would certainly
seem
to be some sort of bug related to logging.



- Original Message -
From: Rick Davidson [EMAIL PROTECTED]
To: Declude.JunkMail@declude.com
Sent: Wednesday, June 08, 2005 1:36 PM
Subject: Re: [Declude.JunkMail] Insufficient system resources error




I have been watching this thread and have been the victim of the SMTP
service failures (hangs really) but I do not get a Insufficient system



resources error.

I believe I have the problem traced to the SMTP logging, if I turn the



SMTP logging off (yea I know... :) I no longer have SMTP failures. I
installed Kiwi syslogger and still had the same SMTP service failures
until I disabled the SMTP logging so it seems to be the SMTPD itself

and

not the built in logging services.

would be interested to see if others could verify this, in the mean

time I

am opening a ticket with Ipswitch

this definately is not a declude issue

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Chris Patterson [EMAIL PROTECTED]

To: Declude.JunkMail@declude.com
Sent: Friday, June 03, 2005 3:13 PM
Subject: RE: [Declude.JunkMail] Insufficient system resources error


I had the same problem with SMTP not being able to restart due to
virtual memory according to the event log.  I had to reboot to gain

SMTP

services.

I have had another instance since applying HF2, but the SMTP portion

of

the issue was not the same.  The event log did not indicate SMTP
failures.

I opened a ticket with Ipswitch but they blamed it on Declude, as

usual.



Thanks,

Chris Patterson, CCNA
Network Engineer/Support Manager


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John

Tolmachoff

(Lists)
Sent: Friday, June 03, 2005 2:13

Re: [Declude.JunkMail] Insufficient system resources error

2005-06-09 Thread Rick Davidson


That is the same symptom or lack of symptom I see, however I completely 
disabled declude and restored SMTPD as the delivery app and still had the 
same problem. I only run declude virus on the box in question, I still have 
smtp logging disabled and still have not had a failure since


Rick Davidson
National Systems Manager
North American Title Group
440-639-0607 - Office
440-487-7344 - Mobile
[EMAIL PROTECTED]
-
- Original Message - 
From: Chris Patterson [EMAIL PROTECTED]

To: Declude.JunkMail@declude.com
Sent: Thursday, June 09, 2005 9:50 AM
Subject: RE: [Declude.JunkMail] Insufficient system resources error


I have been having the same issue or incidents would be better
phrasing.

I have a busy server, 4000 + boxes plus many off-site scrubbing
services.

I have had three incidents in the past month, the first two were
directly related to smtp crashing and not restarting.

I have not had the smtp issue since installing HF2 for 8.2 .  Since that
point I have had one incident that was very different than the first
two.  There have been no SMTP warnings in event log, no SMTP error 1455
(out of memory) in logs since the HF2.

The only thing I could trace this one to is in the Declude logs.  The
logs indicated it could not move spam to hold directory.

This incident required a hard boot of the server, external access was
cut off.

Declude support has indicated they are seeing this as a possible issue.


Normally, I would not quote tech support on a list and I am not blaming
Declude for this issue.  But this may be very helpful towards resolution
of this issue:

Chris,

We are currently looking into an issue where the HOLD directive does not
work properly. My first suspicion, since you have mentioned HOLD, is
that it is related to this same issue. It is possible that the hold
directory is not being created correctly or that the name being passed
to that routine is invalid.

David Franco-Rocha
Declude Technical Support





Thanks,

Chris Patterson, CCNA
Network Engineer/Support Manager




-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mike Nice
Sent: Wednesday, June 08, 2005 2:16 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Insufficient system resources error

This is very interesting - Can you verify in the task manager that when
it hangs that the memory in use by SMTPd is 'normal'?  (7 to 20
Megabytes)

  I wouldn't be surprised by some type of logging problem.   I
occasionally
see truncated/incomplete log lines in the file.   This would certainly
seem
to be some sort of bug related to logging.



- Original Message -
From: Rick Davidson [EMAIL PROTECTED]
To: Declude.JunkMail@declude.com
Sent: Wednesday, June 08, 2005 1:36 PM
Subject: Re: [Declude.JunkMail] Insufficient system resources error




I have been watching this thread and have been the victim of the SMTP
service failures (hangs really) but I do not get a Insufficient system



resources error.

I believe I have the problem traced to the SMTP logging, if I turn the



SMTP logging off (yea I know... :) I no longer have SMTP failures. I
installed Kiwi syslogger and still had the same SMTP service failures
until I disabled the SMTP logging so it seems to be the SMTPD itself

and

not the built in logging services.

would be interested to see if others could verify this, in the mean

time I

am opening a ticket with Ipswitch

this definately is not a declude issue

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Chris Patterson [EMAIL PROTECTED]

To: Declude.JunkMail@declude.com
Sent: Friday, June 03, 2005 3:13 PM
Subject: RE: [Declude.JunkMail] Insufficient system resources error


I had the same problem with SMTP not being able to restart due to
virtual memory according to the event log.  I had to reboot to gain

SMTP

services.

I have had another instance since applying HF2, but the SMTP portion

of

the issue was not the same.  The event log did not indicate SMTP
failures.

I opened a ticket with Ipswitch but they blamed it on Declude, as

usual.



Thanks,

Chris Patterson, CCNA
Network Engineer/Support Manager


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John

Tolmachoff

(Lists)
Sent: Friday, June 03, 2005 2:13 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Insufficient system resources error

Update: Since installing Imail 8.20 HF2 last Saturday, the problem so
far has not reoccurred.

Any one else still having this problem?

John T
eServices For You


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Re: [Declude.JunkMail] Insufficient system resources error

2005-06-08 Thread Rick Davidson


I have been watching this thread and have been the victim of the SMTP 
service failures (hangs really) but I do not get a Insufficient system 
resources error.


I believe I have the problem traced to the SMTP logging, if I turn the SMTP 
logging off (yea I know... :) I no longer have SMTP failures. I installed 
Kiwi syslogger and still had the same SMTP service failures until I disabled 
the SMTP logging so it seems to be the SMTPD itself and not the built in 
logging services.


would be interested to see if others could verify this, in the mean time I 
am opening a ticket with Ipswitch


this definately is not a declude issue

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Chris Patterson [EMAIL PROTECTED]

To: Declude.JunkMail@declude.com
Sent: Friday, June 03, 2005 3:13 PM
Subject: RE: [Declude.JunkMail] Insufficient system resources error


I had the same problem with SMTP not being able to restart due to
virtual memory according to the event log.  I had to reboot to gain SMTP
services.

I have had another instance since applying HF2, but the SMTP portion of
the issue was not the same.  The event log did not indicate SMTP
failures.

I opened a ticket with Ipswitch but they blamed it on Declude, as usual.


Thanks,

Chris Patterson, CCNA
Network Engineer/Support Manager


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff
(Lists)
Sent: Friday, June 03, 2005 2:13 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Insufficient system resources error

Update: Since installing Imail 8.20 HF2 last Saturday, the problem so
far has not reoccurred.

Any one else still having this problem?

John T
eServices For You


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Re: [Declude.JunkMail] Insufficient system resources error

2005-06-08 Thread Rick Davidson
yes, indeed the task manager shows normal operation, nothing in the event 
logs and nothing coincidental in the last lines of the SMTP logs before the 
service hangs


no time consistant time interval between failures, sometimes it was minutes, 
sometime hours, sometimes days


Neither Windows nor the Imail monitor service are able to restart the 
service after failure detection (does that ever work? :)


odd thing is that I have two filtering gateways running the exact software 
revisions of windows and Imail/Declude and I can run the logging without 
incident, its just this one host behind the gateways


Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Mike Nice [EMAIL PROTECTED]

To: Declude.JunkMail@declude.com
Sent: Wednesday, June 08, 2005 2:15 PM
Subject: Re: [Declude.JunkMail] Insufficient system resources error


This is very interesting - Can you verify in the task manager that when it 
hangs that the memory in use by SMTPd is 'normal'?  (7 to 20 Megabytes)


  I wouldn't be surprised by some type of logging problem.   I 
occasionally see truncated/incomplete log lines in the file.   This would 
certainly seem to be some sort of bug related to logging.




- Original Message - 
From: Rick Davidson [EMAIL PROTECTED]

To: Declude.JunkMail@declude.com
Sent: Wednesday, June 08, 2005 1:36 PM
Subject: Re: [Declude.JunkMail] Insufficient system resources error




I have been watching this thread and have been the victim of the SMTP 
service failures (hangs really) but I do not get a Insufficient system 
resources error.


I believe I have the problem traced to the SMTP logging, if I turn the 
SMTP logging off (yea I know... :) I no longer have SMTP failures. I 
installed Kiwi syslogger and still had the same SMTP service failures 
until I disabled the SMTP logging so it seems to be the SMTPD itself and 
not the built in logging services.


would be interested to see if others could verify this, in the mean time 
I am opening a ticket with Ipswitch


this definately is not a declude issue

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Chris Patterson [EMAIL PROTECTED]

To: Declude.JunkMail@declude.com
Sent: Friday, June 03, 2005 3:13 PM
Subject: RE: [Declude.JunkMail] Insufficient system resources error


I had the same problem with SMTP not being able to restart due to
virtual memory according to the event log.  I had to reboot to gain SMTP
services.

I have had another instance since applying HF2, but the SMTP portion of
the issue was not the same.  The event log did not indicate SMTP
failures.

I opened a ticket with Ipswitch but they blamed it on Declude, as usual.


Thanks,

Chris Patterson, CCNA
Network Engineer/Support Manager


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff
(Lists)
Sent: Friday, June 03, 2005 2:13 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Insufficient system resources error

Update: Since installing Imail 8.20 HF2 last Saturday, the problem so
far has not reoccurred.

Any one else still having this problem?

John T
eServices For You


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Re: [Declude.JunkMail] Off Topic.

2005-03-18 Thread Rick Davidson
Have you looked at Plesk?
http://www.sw-soft.com/
Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Richard Lanard [EMAIL PROTECTED]
To: Declude.JunkMail@declude.com
Sent: Friday, March 18, 2005 11:53 AM
Subject: Re: [Declude.JunkMail] Off Topic.


I use http://www.dotnetnuke.com/ for our intranet, not exactly your 
intended use, but yours is what it was designed for.

The forum is at 
http://asp.net/Forums/ShowForumGroup.aspx?tabindex=1ForumGroupID=2
under DotNetNuke and the related sub-forums...

Frederick Samarelli wrote:
I am looking for recommendations of software that allows users to manage 
there own web domain. We host websites for many people and we are looking 
to give them more control. Some sort of Portal/Control Panel. We are a 
windows shop.

Thanks.
Fred Samarelli
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--
Richard Lanard
Information Technology Support
University of Georgia Business Outreach Services /SBDC
1180 East Broad Street - Chicopee Complex
Athens, Ga 30602-5412
phone: (706) 542-6774  fax: (706) 542-6776
[EMAIL PROTECTED]
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Re: [Declude.JunkMail] OT: Internet Usage - Monitoring and Filtering Apps

2005-02-15 Thread Rick Davidson
www.astaro.com has a fantastic solution, firewall, IPS, Content filtering, 
transparent DNS, HTTP and SMTP proxies, anti-virus and anti-spyware for the 
HTTP SMTP streams.

some of the features are ala carte and can get pricy but it is one very nice 
all in one solution

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Patrick Childers [EMAIL PROTECTED]
To: Declude.JunkMail@declude.com
Sent: Tuesday, February 15, 2005 2:00 PM
Subject: [Declude.JunkMail] OT: Internet Usage - Monitoring and Filtering 
Apps


Sorry for the OT but...
It seems we have a lot of goofing off during the work day around here!
Therefore, I am looking for recommendations for software (or hardware) 
based
solutions for internet monitoring/filtering in a corporate setting of less
than 150 users. Any suggestions?

Thanks,
~Patrick
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[Declude.JunkMail] IPBYPASS Question

2004-12-16 Thread Rick Davidson
Can a CIDR range be used with the IPBYPASS option
We just acquired a company who has Postini in the loop and I need to skip 
their IPs

IPBYPASS 64.18.0.0/20
Rick Davidson
National Systems Manager
North American Title Group
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[Declude.JunkMail] New info in Yahoo HELO string?

2004-12-16 Thread Rick Davidson
I have started to notice alot of headers lately with @x.x.x.x with login 
included in them from yahoo SMTP servers (including mail from sbcglobal.net 
customers). Maybe it isn't new but looks like something decent to key in on 
when looking for legit mail.

What is the likeliness of spam coming from an authed account?
Coincidentally the header I grabbed for the sample in this post contained a 
funny HELO :-)

Received: from unknown (HELO ASS) ([EMAIL PROTECTED]@4.41.173.154 
with login)

Rick Davidson
National Systems Manager
North American Title Group 

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Fw: [Declude.JunkMail] New info in Yahoo HELO string?

2004-12-16 Thread Rick Davidson
Hey who ever this is on this list can you turn this off please, its a tad 
bit inapropriate for a public list don't you think? I started getting these 
today each time I posted to the junkmail list.

From: [EMAIL PROTECTED]; [EMAIL PROTECTED]; 
[EMAIL PROTECTED]; Inc [EMAIL PROTECTED]

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: [EMAIL PROTECTED]; [EMAIL PROTECTED]; 
[EMAIL PROTECTED]; Inc [EMAIL PROTECTED]
To: Rick Davidson [EMAIL PROTECTED]
Sent: Thursday, December 16, 2004 4:30 PM
Subject: Re: [Declude.JunkMail] New info in Yahoo HELO string?


Rick Davidson,
This is Joseph Trimboli, System Administrator, Cyberlink, Inc. I am 
running Spam Interceptor to get rid of junk email. Please follow this link 
to verify that the message you sent me isn't junk email.

http://si20.com/auth?uid=2600mid=4sid=rdavidson%40nat.com
Your email was intercepted because it got a spam rating of 2.9 and I set 
Spam Interceptor to ask everyone who sends me a message rated over 2 to 
authenticate. When you authenticate I'll receive your email and you'll 
never have to authenticate for me again, no matter what spam rating your 
emails get.

Thanks,
Joseph Trimboli, System Administrator, Cyberlink, Inc
___
For more information on Spam Interceptor go to http://si20.com


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Re: [Declude.JunkMail] IPBYPASS Question

2004-12-16 Thread Rick Davidson
LOL Andrew, thats why I call them Postweenie
Here is what I need to bypass:
Received: from equal.iaxs.net (localhost [127.0.0.1])
by equal.iaxs.net (8.12.11/8.12.11) with ESMTP id iBGHrg1m020919
for AddressRemoved; Thu, 16 Dec 2004 11:53:42 -0600 (CST)
Received: (from [EMAIL PROTECTED])
by equal.iaxs.net (8.12.11/8.12.11/Submit) id iBGHrQfe020609
for AddressRemoved; Thu, 16 Dec 2004 11:53:26 -0600 (CST)
Received: from psmtp.com (exprod5mx126.postini.com [64.18.0.40])
by equal.iaxs.net (8.12.11/8.12.11) with SMTP id iBGHrPC5020578
for AddressRemoved; Thu, 16 Dec 2004 11:53:25 -0600 (CST)
Received: from source ([210.105.115.179]) by exprod5mx126.postini.com 
([64.18.4.10]) with SMTP;
Thu, 16 Dec 2004 12:53:23 EST

equal.iaxs.net (localhost [127.0.0.1]) is triggering country test for ARIN 
Resevered Space

I added the ip address for equal.iaxs.net but it isnt helping
The IPs of the Postini systems keep changing so using the CIDR range is my 
only option until I can get their email moved entirely.

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Colbeck, Andrew [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, December 16, 2004 12:17 PM
Subject: RE: [Declude.JunkMail] IPBYPASS Question


But, Rick, Postini does a fabulous job of spam and virus control.  Just
ask them!  You won't need to IPBYPASS them at all.
Andrew (tongue firmly in cheek)
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Davidson
Sent: Thursday, December 16, 2004 7:46 AM
To: [EMAIL PROTECTED]
Subject: [Declude.JunkMail] IPBYPASS Question
Can a CIDR range be used with the IPBYPASS option
We just acquired a company who has Postini in the loop and I need to
skip
their IPs
IPBYPASS 64.18.0.0/20
Rick Davidson
National Systems Manager
North American Title Group
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[Declude.JunkMail] WAY OT: Syslog entries from Cisco ACL question

2004-12-08 Thread Rick Davidson
Does anyone know what traffic uses a destination and source port of 0? Or 
what else I should look for? This is a Novell/windows network

I have something odd going on at a large branch office so I added an acl to 
log the inbound and outbound traffic

permit ip any any log
permitted tcp 10.10.0.72(0) - 10.10.9.18(0), 1 packet
permitted udp 10.10.0.98(0) - 10.10.9.10(0), 1 packet
I have ALOT of lines with many source and destination addresses, the IPs are 
valid for the network

Thanks for any help
Rick Davidson
National Systems Manager
North American Title Group
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Re: [Declude.JunkMail] Spamhaus

2004-11-30 Thread Rick Davidson



Yes, it nails alot of spam

Rick DavidsonNational Systems ManagerNorth American Title 
Group-

  - Original Message - 
  From: 
  Doug Anderson 
  To: [EMAIL PROTECTED] 
  
  Sent: Tuesday, November 30, 2004 3:11 
  PM
  Subject: [Declude.JunkMail] 
Spamhaus
  
  Anyone use the xbl db from spamhaus? Good, bad, 
  otherwise?


[Declude.JunkMail] FYI: TESTFAILED Syntax Gotcha

2004-11-16 Thread Rick Davidson
Its not a bug but its definately a gotcha that will bug you if you arent 
careful :)

I recently created a filter test called HEADERS that checks for spoofing of 
my own systems as well as for defunct domains and a few other header 
specific tests, it catches alot of junk with little overhead so I run it as 
the first filter test so of course I went and included  TESTSFAILED END 
CONTAINS HEADERS in all my other filter files...

Guess what happened when a message failed BADHEADERS or SPAMHEADERS?
yup, the rest of my filters were cancelled because TESTSFAILED END CONTAINS 
HEADERS

sigh.
:)
Rick Davidson
National Systems Manager
North American Title Group
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Re: [Declude.JunkMail] OT: Using Real E-Mail Address on Web Site

2004-11-10 Thread Rick Davidson
Pull them from a database dynamicly so the page actually has to be visited 
to display the addys

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Dan Geiser [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, November 10, 2004 11:26 AM
Subject: [Declude.JunkMail] OT: Using Real E-Mail Address on Web Site


Hello, All,
We have a new web site and we would like to put links on the contact page
which allow people to click on the links and send us an e-mail but we 
don't
want those addresses to be scanned and added to the latest spammers 
mailing
list.  Are there any common practices for obfuscating the links so they 
are
recognizable as valid html mailto links by an e-mail client but they 
would
be less than likely to be picked up by the spammers of the world?

Right now our webmaster replaced the e-mail addresses with images of the
e-mail addresses and the images look horrible.
Thanks In Advance,
Dan Geiser
[EMAIL PROTECTED]
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Re: [Declude.JunkMail] OT: Using Real E-Mail Address on Web Site

2004-11-10 Thread Rick Davidson
hey thats pretty cool!
:-)
Rick Davidson
National Systems Manager
North American Title Group
-
script language=Javascript 
!-- 
emailname = EmailRecipient 
emailserver = server.example.com 
document.write(font face='Verdana' size=2); 
document.write(a href='mailto:; + emailname + @ + emailserver + 
'); 
document.write(font color='00'); 
document.write(emailname + @ + emailserver); 
document.write(/a); 
document.write(/font); 
//-- 
/script 

-Nick

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Re: [Declude.JunkMail] anyone know how to stop this?

2004-11-09 Thread Rick Davidson
I implemented Scott Fishers spamdomains filters yesterday afternoon and 
caught all the paypal mydoom variants with the SD-PHISH filter

Thanks Scott!
Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Nick [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, November 09, 2004 10:15 AM
Subject: Re: [Declude.JunkMail] anyone know how to stop this?


On 8 Nov 2004 at 14:31, Scott Fisher wrote:
Scott,
If you have the horsepower to spare...
Use ClamAv and Turn PreScan off with Declude Virus Pro.
131 Phish detections this month through yesterday (33271 total
e-mails).
Neat. I was unaware that the virus programs also did some content
filtering
If you still want to burn even more horsepower up.
I have an anti-phish filter that uses lots of body searches posted in
the multiline filter part of my Declude website:
http://it.farmprogress.com/declude/declude.htm
Good stuff -
-Nick
- Original Message - 
From: System Administrator [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, November 08, 2004 1:46 PM
Subject: [Declude.JunkMail] anyone know how to stop this?

 A single .gif with the standard phish.

 Greg


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Re: [Declude.JunkMail] Question on Dell Poweredge 1750

2004-11-09 Thread Rick Davidson
I use the same systems for my two Imail/Declude mail gateways
Don't use the Broadcomm Nics! They will intermittently quit working!
Like Dan said, install Imail on the D drive, there is more than enough disk 
space and horse power to deal with the other things you want to do.

Each of mine get around 70K messages a day, I run extensive filtering files 
and barely push the CPUs

Rick Davidson
National Systems Manager
North American Title Group
440-953-9346 - Office
440-953-0925 - Fax
440-487-7344 - Mobile
[EMAIL PROTECTED]
-
- Original Message - 
From: Markus Gufler [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, November 09, 2004 10:31 AM
Subject: [Declude.JunkMail] Question on Dell Poweredge 1750


I've to set up Imail/Declude on a Dell Poweredge 1750 with Dual 3 GHz Xeon
CPUs and 4 Ethernet Ports.
2 x Intel NICs
2 x Broadcom NetXtreme Gbit NICs
Now I have two questions:
1.) Anyone has had the known Imail-NIC problems with this Ethernet ports?
2.) The system is preconfigured with Win2003 Server on 2 x 80 GB RAID 1 
SCSI
drives. There are two preconfigured partitions:
   C: with 8 GB
   D: with the resting 69 GB
As I can understand this configuration should work fine for the
Imail/Declude server. This server should be a SMTP-gateway only, no Pop3,
Imap, webmail.
So I plan to install Imail and the spool path on C:
The second partition will be used to regulary move out fragmented files
(hold-folder, virus-folder, logfiles) from the first partition and keep 
them
for further elaboration (requeing, logfile analisis...)

Any suggestions about the setup?
Markus

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Re: [Declude.JunkMail] Suggestion: Most stringent test

2004-11-07 Thread Rick Davidson
Try this in your global config file, it will cause an email to be 
unwhitelisted and go through the testing process

BYPASSWHITELIST   bypasswhitelist  x y 0 0
where x is the weight you want to assign
where y is the amount of recipients required to skip the whitelist
no setting is required in $default$.junkmail
works wonders for me
Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: marc catuogno [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Saturday, November 06, 2004 5:38 PM
Subject: [Declude.JunkMail] Suggestion: Most stringent test

Or some other name if it is possible -
I'd like to stop e-mails from being whitelisted because my users have their
own name in their address book and someone sends to multiple people as one
of my users.  Also I'd like to stop e-mails being delivered to multiple
recipients because one person has the sender in their address book.  SO
maybe if there are multiple recipients maybe there could be a test in
Declude that causes the most restrictive action (hold, delete, etc) instead
of the least restrictive (whitelist) action.  This way the user can still
get e-mails from [EMAIL PROTECTED] if it is sent directly, but if some
idiot tries to use this to get around blocks by sending to a list of address
it will be deleted.  Is this possible?  Is there something like this?
Thanks - Marc
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[Declude.JunkMail] OT: Pete McNiel's Product Proposal

2004-10-29 Thread Rick Davidson
Great discussion here guys, the SOX guidelines for retention are very open 
ended, bottom line is that if a company is mandated to produce documents 
they better produce those documents and they better produce them in a 
reasonable amount of time. Body searching is essential to being able to do a 
thorough retrieval.

Pete, I think you have a good idea there and I would certainly be interested 
in looking at your product. I have spent the past two weeks looking for a 
reasonably priced canned solution and have yet to find one. The coolest 
product I found was made by iLumin but it was $150,000, many out sourced 
archiving companies are built around this technology and are very high 
priced as well.

There is certainly a market out there for a reasonably priced archiving 
solution for small to medium sized businesses. Not only would a solution for 
SEC and SOX compliance be useful but any company that wanted to protect 
themselves against or help in employee litigation cases would find it 
useful. Another simple use would be to retrieve lost email or accidentally 
deleted email in POP3 environments.

A basic archive to start with would be great and then maybe in the future 
add the ability to index and search attachment content :-)

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Pete McNeil [EMAIL PROTECTED]
To: Matt [EMAIL PROTECTED]
Sent: Thursday, October 28, 2004 11:42 PM
Subject: Re[2]: [Declude.JunkMail] Determining a BCC Recipient


On Thursday, October 28, 2004, 10:44:32 PM, Matt wrote:
M Patrick Childers wrote:
Hi Pete,
I think your gut is right. I'm pretty sure that I have 2 clients that 
would
be quite interested in SOXsniffer. g


M Not to debate the applicability of the technology, but you shouldn't
M proceed under the assumption that government regulators are out there
M giving IT staff lists of words to be used in full-text search of
M E-mail archives.  That is not the law, and it is not how subpoenas are
M issued.
snip/
All really appreciated Matt.
I think the point is that the basic requirements can easily be met,
and the search capability, which can be very useful in mundane and
even positive circumstances, can be provided without a significant
additional effort.
So, for a very low cost, those who might not otherwise be able to
afford the high-end systems you allude to can have the core of a
fairly robust capability. I'm sure that core capability can and will
be extended as needed if I do the job right.
No assumptions here about marketability or suitability - only a raw
capability that has a high potential for a low cost... and, based on
my own experiences, having this kind of thing in your back pocket
can be very powerful. I can recall times when a mechanism like this
would not only have saved me days - even weeks of work, but also would
have provided a significant competitive advantage.
Consider auditing an engineering (or any large) project near
completion or after initial deployment. The ability to extract all
correspondence on the project in an inexpensive and orderly fashion is
mind-bendingly powerful. -- Dump the results into a searchable mail
archive system and you have a searchable, threaded reference that you
didn't know you would need until now.
Or... when the boss comes down and says: I need you to tell me
_exactly_ what happened here... in that uncomfortable way that only
pointy-haired fellows can really achieve... Been there, done that, got
the t-shirt and the bumper sticker. It just makes you shiver.
(Where would we be without Dilbert?)
Anyway - I recognize your point about setting an appropriate policy. I
just make hammers... I'll let other folks drive the nails where they
are needed ;-)
This is now decidedly off topic for Declude.
Sorry for the extra bandwidth.
Best all,
_M
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Re: [Declude.JunkMail] Spam getting through

2004-10-28 Thread Rick Davidson
have you looked at the headers and body source to determine why they are 
getting through and what you need to add to your filters to stop them? There 
is usually some type of common finger print you can filter on. If it is not 
failing those other tests its likely they havent seen the messages, its up 
to you to keep adjusting your filters.

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Sheldon Koehler [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, October 28, 2004 1:29 PM
Subject: Re: [Declude.JunkMail] Spam getting through



We have been experiencing the same thing. The spammers seem to be getting
better at passing filters and probably changing IPs and domains as fast as
they can be listed in the spam databases. We have some really hard core
coming to a few users and passing all tests including Sniffer.

Most of it is porno and they are not failing mailpolice-porn on top of 
sniffer-porn.

John, the logs are fine, they just do not seem to fail ANY tests. They 
look like a normal email.

Sheldon
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Re: [Declude.JunkMail] Spam getting through

2004-10-28 Thread Rick Davidson
I have seen an increase in volume the past week but have had very little 
make it to the users

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Colbeck, Andrew [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, October 28, 2004 1:49 PM
Subject: RE: [Declude.JunkMail] Spam getting through


No, I haven't seen this.
But I have meant to ask if others on the list are seeing that their spam
volumes are up in the last week.  I have, by a 10% increase.  What I'm
seeing is not more spam getting to mailboxes, just more spam volume. 
Viral
activity has been constant.

Andrew 8)
-Original Message-
From: Sheldon Koehler [mailto:[EMAIL PROTECTED]
Sent: Thursday, October 28, 2004 9:45 AM
To: [EMAIL PROTECTED]
Subject: [Declude.JunkMail] Spam getting through
Lately we have been seeing a lot of spam getting through passing ALL 
tests.
We are starting to get complaints from customers on this and I wonder if 
we
are alone in this problem or not. These are all coming in with a  weight 
of
0, no whitelisting or any simple tests are failing (i.e. rDNS).

Sheldon

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RE: [Declude.JunkMail] Declude and Ipswitch ICS

2004-10-27 Thread Rick Davidson
Great article! Ipswitch wouldnt be the first company destroyed by an MBA, 
they seem to be so enamoured with their MBA status that they overlook the 
reason the company was succesful in the first place...

I bet the MBAs and Marketing people at Ipswitch ride to and from work in a 
short bus

Rick Davidson
National Systems Manager
North American Title Group
- Copy of Original Message(s): -
sl So...  I saw this link on the Ipswitch forums and it's a good read - I
sl don't think it's been posted here yet.
sl http://www.joelonsoftware.com/items/2004/10/26.html
sl -jason

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Re: [Declude.JunkMail] Best Practices for handing legit email flagged as spam?

2004-10-27 Thread Rick Davidson
That is correct, declude virus processes before junkmail
I did look at quite a few zip viruses and didnt see any of them using the 
Content-Type: application/x-zip-compressed in the mime info

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Mark E. Smith [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, October 27, 2004 1:03 PM
Subject: RE: [Declude.JunkMail] Best Practices for handing legit email 
flagged as spam?


Rick,
I was looking at your filter -- great idea.
One question (which falls under the processing order)
If you have:
BODY STOPALLTESTS CONTAINS Content-Type: application/x-zip-compressed
I think Declude Virus will still grab this correct?
Mark

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Davidson
Sent: Tuesday, October 26, 2004 10:49 AM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] Best Practices for handing
legit email flagged as spam?
1 in 500,000?  That's fantastic.  I think that qualifies for the
anti-spam guru of the week award!
heh, that is no exageration either, it is mainly due to
spending alot of time in looking at false positives and
finding ways to prevent them. For example use filtering to
look for legit mail, the attached filter file runs before all
other filters, it contains things that I found in false
positives. This file is my number one false positive
eliminator, my second method is test the hell out of any
significant changes first. I do have the luxury of having to
only filter for one company and I can be fairly restrictive
I will see if I can get my configs somewhere for download, I
am willing to share my work because I hate spam and spammers
so much... man do i hate them.
Rick Davidson
National Systems Manager
North American Title Group
-

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Re: [Declude.JunkMail] Determining a BCC Recipient

2004-10-27 Thread Rick Davidson
ok thanks Matt, we do have some programmers on staff here but I will sure 
conscript your help if we brick wall. Regardless of where it is stored its 
going to be a massive amount of data, my initial samplings show 1.5 to 2GB 
per day. Yikes!

You wouldnt happen to know how to parse mime types and remove attachments 
would you? :-)

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Matt [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, October 27, 2004 2:58 PM
Subject: Re: [Declude.JunkMail] Determining a BCC Recipient


That's going to be one massive database :)  I've become quite the 
VBScripter as of late (if that's something to brag about), so let me know 
if you need any help.

Matt
Rick Davidson wrote:
Thanks Matt,
COPYFILE is working perfectly, now its just a matter of writing the 
program to parse and insert it into the SQL database.

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - From: Matt [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, October 26, 2004 5:15 PM
Subject: Re: [Declude.JunkMail] Determining a BCC Recipient

Rick,
This information is in the Q* file.  If you use the COPYFILE action, it 
will keep both the D* and the Q* file.  The only issue is that the 
Declude headers are lost and each message is kept separately and not 
viewable without a special application like spamreview.  IMO, this is 
appropriate for archiving due to legal requirement, but not for doing 
review.

If you want to handle this in a different way by just sending to a 
mailbox, you can use a WARN action with the %ALLRECIPS% variable which 
will contain the BCC addresses as well.  For instance, you could do the 
following:

TESTNAMEWARN X-RECIPIENTS: %ALLRECIPS%
This of course exposes the BCC info to all that might view the headers.
Matt
Rick Davidson wrote:
I am looking at creating our own email archiving solution using sql, 
the main hurdle is how to handle and email sent to a user using BCC. Is 
there a way to use Declude to include that info in a recipient 
x-header?

If I send myself using only the BCC field the header contains only this
From: Rick Davidson [EMAIL PROTECTED]
To: Undisclosed-Recipient:;
Subject: test
I assume the BCC info is lost once the message hits the senders SMTP 
server correct?

Rick Davidson
National Systems Manager
North American Title Group
-
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Re: [Declude.JunkMail] Determining a BCC Recipient

2004-10-27 Thread Rick Davidson
Thanks Sandy,
I will look into those, the boss wants me to do this on the cheap, the sql 
idea was first so we could at least say we were archiving the email.

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Sanford Whiteman [EMAIL PROTECTED]
To: Rick Davidson [EMAIL PROTECTED]
Sent: Wednesday, October 27, 2004 3:21 PM
Subject: Re: [Declude.JunkMail] Determining a BCC Recipient


Rick,
I am looking at creating our own email archiving solution using sql
This,  as  Matt  notes,  could  be  monstrous.  It  certainly  is  not
best-practice  to  store this many CLOBs (or BLOBs, if you're decoding
MIME)  in a generic DB. That's why the only RDBMS message stores worth
their  salt  are Exchange, Notes (sort of), and the archiving vendors'
back ends, as they are purpose-built on both client and server ends.
If  you  do  go  the  RDBMS  route,  you  should  definitely  consider
auto-splitting  by date into separate tables and/or separate databases
to  enable  scaling  out.  However, I'd suggest instead that you use a
well-known  format  such  as  MBOX  and  an  MBOX-aware, high-capacity
indexing/search  product  like  dtSearch. We've used dtSearch Web as a
message archive-and-search mechanism and have been very happy with the
speed (though, admittedly, the display needs a lot of tweaks).
--Sandy

Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
e-mail: [EMAIL PROTECTED]
SpamAssassin plugs into Declude!
http://www.mailmage.com/products/software/freeutils/SPAMC32/download/release/
Defuse Dictionary Attacks: Turn Exchange or IMail mailboxes into IMail 
Aliases!

http://www.mailmage.com/products/software/freeutils/exchange2aliases/download/release/
http://www.mailmage.com/products/software/freeutils/ldap2aliases/download/release/
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Re: [Declude.JunkMail] Determining a BCC Recipient

2004-10-27 Thread Rick Davidson
Essentially the good folks at Enron and WorldComm brought us the 
Sarbanes-Oxley Act or SOX for short. Public companies have to keep a record 
of all communications, the details of this are vague but mostly apply to the 
money people and decision makers. Since we cant selectively catch that 
specific traffic we have to grab it all.

Basicly all mail must be archived including the attachments and all mail 
must be retrievable in a reasonable amount of time, thats about it.

We were considering stripping the attachments and storing them in a 
directory structure and storing the email text data in the sql database. 
Separate fields for the date, to, from, subject, the entire D file and the 
attachment names and their location.

We figure we can get decent compression and searchabiltiy with the text info 
but the biggest hurdle is the attachments and being a Title company we have 
alot of large attachments to deal with.

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Matt [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, October 27, 2004 3:53 PM
Subject: Re: [Declude.JunkMail] Determining a BCC Recipient


That's funny that you should ask.  I just coded that one up in VBScript 
this last weekend.  I even managed to decode base64 text attachments, 
remove quoted-printable encoding, and strip out all of the HTML code.  If 
this is for archiving according to legal requirement, the attachments 
would probably be necessary however.

Sandy had some good recommendations on how to archive.  Maybe if you 
shared your requirements with the list, someone would have some 
recommendations as to how to approach this a better way.

Matt

Rick Davidson wrote:
ok thanks Matt, we do have some programmers on staff here but I will sure 
conscript your help if we brick wall. Regardless of where it is stored 
its going to be a massive amount of data, my initial samplings show 1.5 
to 2GB per day. Yikes!

You wouldnt happen to know how to parse mime types and remove attachments 
would you? :-)

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - From: Matt [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, October 27, 2004 2:58 PM
Subject: Re: [Declude.JunkMail] Determining a BCC Recipient

That's going to be one massive database :)  I've become quite the 
VBScripter as of late (if that's something to brag about), so let me 
know if you need any help.

Matt
Rick Davidson wrote:
Thanks Matt,
COPYFILE is working perfectly, now its just a matter of writing the 
program to parse and insert it into the SQL database.

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - From: Matt [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, October 26, 2004 5:15 PM
Subject: Re: [Declude.JunkMail] Determining a BCC Recipient

Rick,
This information is in the Q* file.  If you use the COPYFILE action, 
it will keep both the D* and the Q* file.  The only issue is that the 
Declude headers are lost and each message is kept separately and not 
viewable without a special application like spamreview.  IMO, this is 
appropriate for archiving due to legal requirement, but not for doing 
review.

If you want to handle this in a different way by just sending to a 
mailbox, you can use a WARN action with the %ALLRECIPS% variable which 
will contain the BCC addresses as well.  For instance, you could do 
the following:

TESTNAMEWARN X-RECIPIENTS: %ALLRECIPS%
This of course exposes the BCC info to all that might view the 
headers.

Matt
Rick Davidson wrote:
I am looking at creating our own email archiving solution using sql, 
the main hurdle is how to handle and email sent to a user using BCC. 
Is there a way to use Declude to include that info in a recipient 
x-header?

If I send myself using only the BCC field the header contains only 
this

From: Rick Davidson [EMAIL PROTECTED]
To: Undisclosed-Recipient:;
Subject: test
I assume the BCC info is lost once the message hits the senders SMTP 
server correct?

Rick Davidson
National Systems Manager
North American Title Group
-
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Re: Re[2]: [Declude.JunkMail] Determining a BCC Recipient

2004-10-27 Thread Rick Davidson
After all these suggestions I think concatenating  the  Q and D file and 
maintaining a text file is a much better way to go, dtsearch definately 
looks attractive.

Thanks again for the suggestions.
Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Sanford Whiteman [EMAIL PROTECTED]
To: Rick Davidson [EMAIL PROTECTED]
Sent: Wednesday, October 27, 2004 4:46 PM
Subject: Re[2]: [Declude.JunkMail] Determining a BCC Recipient


I  will  look into those, the boss wants me to do this on the cheap,
the  sql  idea  was first so we could at least say we were archiving
the email.
If  you  just  want  archiving  for independent audit and to show good
faith,  concatenate  the  Q and D into an envelope-preserving MBOX for
each day.
However, you have to plan for a real investigation, and retrievability
and simple envelope and body searching requirements will not be met on
the  cheap--since maintaining terabyte databases with _any_ data isn't
cheap.  Full-text  indexing  of  such  dbs also not a small project no
matter what the driver. FTR, dtSearch web costs, I believe, 1000 bucks
( + server + storage + labor ).
--Sandy

Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
e-mail: [EMAIL PROTECTED]
SpamAssassin plugs into Declude!
http://www.mailmage.com/products/software/freeutils/SPAMC32/download/release/
Defuse Dictionary Attacks: Turn Exchange or IMail mailboxes into IMail 
Aliases!

http://www.mailmage.com/products/software/freeutils/exchange2aliases/download/release/
http://www.mailmage.com/products/software/freeutils/ldap2aliases/download/release/
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Re: [Declude.JunkMail] Solution to death of IMail

2004-10-26 Thread Rick Davidson
I have downloaded and installed the ICS on a test machine and everything 
installs separately and adds separate menu folders for Imail, IM and 
Workgroupshare

The Imail component is just Imail 8.13 I couldnt find one thing that was 
different in it.

I do not see any component integration aside from a utility to import Imail 
users into workgroupshare, smells like marketing people to me.

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Mark E. Smith [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, October 26, 2004 4:46 AM
Subject: RE: [Declude.JunkMail] Solution to death of IMail


What makes everyone think that Declude won't work with Ipswitch ICS?
I'll bet that the core MTA in ICS is identical to Imail -- probably 99% of
the same SMTP code.
Unless the Spool folder, file name structure and ability to call your own
SMTP32D transport is removed, I'll bet that it works.
Has anyone downloaded a version and tested?
If I get a chance I'll DL and test in Virtual PC.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of decjunkmail
Sent: Tuesday, October 26, 2004 4:21 AM
To: [EMAIL PROTECTED]
Subject: [Declude.JunkMail] Solution to death of IMail
Here's some food for thought for Scott:
Several on the list have suggested that Declude adapt to run
with other mail servers in addition to Imail.
Of course, as Imail servers start getting replaced, it is
very unlikely everyone will choose the same replacement MTA.
More than likely, the Imail user base will fractionalize and
probably choose from among 5 to 10 solutions (or more!).
That means the target market only gets smaller and more
fragmented.  Declude would probably have to support multiple
replacement email servers in order to keep most customers and
that involves a lot of effort - development, testing, support.
Here's a thought - what about a Declude mail server?
It might actually be less work and a better solution to
simply provide a replacement mail server that all declude
customers can use.
Afterall, the quality of a declude server, if done right,
would be equal to or better than the hodge-podge of other
mail servers out there today!
I would certainly rather stay with Declude than play the
lottery picking another vendor and possibly end-up with
another Ipswitch with simply a different name.
Webmail could come later or not at all (there's enough
pureplay Webmail stuff that grafting something in using imap
or pop only would be decent at least for a while).
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Re: [Declude.JunkMail] Best Practices for handing legit email flagged as spam?

2004-10-26 Thread Rick Davidson
1 in 500,000?  That's fantastic.  I think that qualifies for the anti-spam 
guru of the week award!
heh, that is no exageration either, it is mainly due to spending alot of 
time in looking at false positives and finding ways to prevent them. For 
example use filtering to look for legit mail, the attached filter file runs 
before all other filters, it contains things that I found in false 
positives. This file is my number one false positive eliminator, my second 
method is test the hell out of any significant changes first. I do have the 
luxury of having to only filter for one company and I can be fairly 
restrictive

I will see if I can get my configs somewhere for download, I am willing to 
share my work because I hate spam and spammers so much... man do i hate 
them.

Rick Davidson
National Systems Manager
North American Title Group
- 
# Anti Anti-Spam
#
# This file is used to identify things in messages that don't
# normally appear in spam to stop filtering processes.
#
TESTSFAILED END CONTAINS SENDERDB
TESTSFAILED END CONTAINS ORDB
TESTSFAILED END CONTAINS KUNDEN
BODY 	 STOPALLTESTS CONTAINS .csv
BODY 	 STOPALLTESTS CONTAINS .doc
BODY 	 STOPALLTESTS CONTAINS .EDS
BODY 	 STOPALLTESTS CONTAINS .PDF
HEADERS  STOPALLTESTS CONTAINS .PDF
BODY 	 STOPALLTESTS CONTAINS .dtx
BODY 	 STOPALLTESTS CONTAINS .dwg
BODY 	 STOPALLTESTS CONTAINS .GMD
BODY 	 STOPALLTESTS CONTAINS .LSD
BODY 	 STOPALLTESTS CONTAINS .MRF
BODY 	 STOPALLTESTS CONTAINS .rtf
BODY 	 STOPALLTESTS CONTAINS .TIF
BODY 	 STOPALLTESTS CONTAINS .UP
BODY	 STOPALLTESTS CONTAINS Content-Type: application/applefile
BODY	 STOPALLTESTS CONTAINS Content-Type: application/mol
BODY	 STOPALLTESTS CONTAINS Content-Type: application/msword
BODY	 STOPALLTESTS CONTAINS Content-Type: application/octet-stream;
BODY	 STOPALLTESTS CONTAINS Content-Type: application/pdf
BODY	 STOPALLTESTS CONTAINS Content-Type: application/rtf
ANYWHERE STOPALLTESTS CONTAINS Content-Type: image/tiff
BODY 	 STOPALLTESTS CONTAINS Content-Type: application/vnd.ms-excel
BODY 	 STOPALLTESTS CONTAINS Content-Type: application/vnd.ms-powerpoint
BODY 	 STOPALLTESTS CONTAINS Content-Type: application/x-zip-compressed
BODY 	 STOPALLTESTS CONTAINS X-MS-Attachment:
#
SUBJECT	 STOPALLTESTS CONTAINS [Declude
SUBJECT  STOPALLTESTS CONTAINS [Imail
SUBJECT  STOPALLTESTS CONTAINS [ciblist
SUBJECT  STOPALLTESTS CONTAINS Closing Docu
SUBJECT  STOPALLTESTS CONTAINS Commence sync data
SUBJECT  STOPALLTESTS CONTAINS Documents For
BODY 	 STOPALLTESTS CONTAINS digitaldocs
BODY 	 STOPALLTESTS CONTAINS E-TICKET 
BODY 	 STOPALLTESTS CONTAINS Note: forwarded message attached
BODY 	 STOPALLTESTS CONTAINS Orbitz Travel Document
BODY 	 STOPALLTESTS CONTAINS marriott.com/property
BODY 	 STOPALLTESTS CONTAINS marriott.com/reservation
BODY 	 STOPALLTESTS CONTAINS Your files are attached and ready to send with this message
#
HEADERS  STOPALLTESTS CONTAINS CareerBuilder.com
MAILFROM STOPALLTESTS CONTAINS @Dell.com
MAILFROM STOPALLTESTS CONTAINS @LENNAR.COM
MAILFROM STOPALLTESTS CONTAINS @UAMC.COM
BODY 	 STOPALLTESTS CONTAINS www.natreach.com
HEADERS  STOPALLTESTS CONTAINS KODAK EasyShare
HEADERS  STOPALLTESTS CONTAINS reacheach1.com
#
# Psuedo whitelist
#
ANYWHERE STOPALLTESTS CONTAINS smtp.expedia.com
ANYWHERE STOPALLTESTS CONTAINS @aa.globalnotifications.com
ANYWHERE STOPALLTESTS CONTAINS datascope.com.ph
ANYWHERE STOPALLTESTS CONTAINS DeltaElectronicTicketReceipt
HEADERS STOPALLTESTS CONTAINS .homes.com
BODY STOPALLTESTS CONTAINS isellfortcollins.biz
BODY STOPALLTESTS CONTAINS Travelocity Reservation
ANYWHERE STOPALLTESTS CONTAINS .united.com
ANYWHERE STOPALLTESTS CONTAINS .us.dell.com
ALLRECIPS STOPALLTESTS CONTAINS @iwon.com




[Declude.JunkMail] Determining a BCC Recipient

2004-10-26 Thread Rick Davidson
I am looking at creating our own email archiving solution using sql, the 
main hurdle is how to handle and email sent to a user using BCC. Is there a 
way to use Declude to include that info in a recipient x-header?

If I send myself using only the BCC field the header contains only this
From: Rick Davidson [EMAIL PROTECTED]
To: Undisclosed-Recipient:;
Subject: test
I assume the BCC info is lost once the message hits the senders SMTP server 
correct?

Rick Davidson
National Systems Manager
North American Title Group
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Re: [Declude.JunkMail] Best Practices for handing legit email flagged as spam?

2004-10-25 Thread Rick Davidson
For reviewing held mail I use a win2003 box and outlook express, outlook 
express allows easy access to the header information unlike Outlook.

Win2003 allows you to connect to the console session so you can always leave 
outlook express open and running so your hold mailboxes dont get over 
filled. If remote management isnt a requirement then the win2003 remote 
console doesnt matter...

On your filtering server, create a mailbox for each test that holds mail, 
create accounts and message rules to download and sort the mail by test.

As you review the mail you can determine why a false positive occured and 
then adjust your filtering accordingly. Once you are certain a test is not 
generating false positives you can safely switch it to delete mail.

My false positive rate is near 1 in 500k-700k we do about 115K messages a 
day, we hold over 100K of those as spam. I am constantly readjusting for 
better catch rate and fewer false positives

This is how I do it.
Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Chris Ulrich [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, October 25, 2004 10:37 AM
Subject: [Declude.JunkMail] Best Practices for handing legit email flagged 
as spam?


Hi all.  We've been struggling a bit with this issue.  We have a variety 
of tests in place, and basically have just changed our settings to:

WEIGHT10 WARN
WEIGHT20 BOUNCEONLYIFYOUMUST
WEIGHT40 DELETE
The hope is that it will bounce some of the false positives back to the 
senders so we don't get complaints from people that they are not receiving 
their emails (which previously were getting deleted) and that if it is so 
offending (it hits 40) that we delete it.

I know there is a HOLD option where we could review it, but:
1.  How time consuming is it to go in and review these messages?  Do you 
waste a lot of time doing it?

2.  How exactly do you review these and, if it looks legit, flag it as OK 
to go?  Are there any tools where you can basically browse through the 
subjects, senders, etc., like you would with Eudora or Outlook?  Or do you 
have to manually look at each?

Any thoughts would be appreciated!
Thanks
Chris
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Re: [Declude.JunkMail] IPSwitch ICS

2004-10-25 Thread Rick Davidson
- Original Message - 
From: Kevin Bilbee 


We could also use MSSMTP as our gateway and what ever backend we want.
That would be a great option!
Rick Davidson
National Systems Manager
North American Title Group
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Re: [Declude.JunkMail] DOW test and Spam on specific days

2004-10-22 Thread Rick Davidson
is it actually necessary to use two tests?
Wouldnt DOW dow 6 0 2 0 work?
Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Darin Cox [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, October 19, 2004 5:25 PM
Subject: Re: [Declude.JunkMail] DOW test and Spam on specific days


I believe Sunday is day zero, so you would need two tests.  For example...
DOW_SUN dow 0 0 2 0
DOW_SAT dow 6 6 2 0
I don't have statistics to show you, but I can say more spam comes in on a
weekday than on weekends, and more on Saturday than Sunday.  We weight
Sunday a little higher due to much less legit mail on Sunday.
Darin.
- Original Message - 
From: Mark Smith [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, October 19, 2004 5:02 PM
Subject: [Declude.JunkMail] DOW test and Spam on specific days

Assuming we wanted to setup a Sat-Sun DOW test with a weight of 2 for the
message hitting on the weekend, I guess we would use:
DOW dow 6 7 2 0
Correct?
Having said that, does anyone have any metrics on what days more spam 
comes
in?

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Re: [Declude.JunkMail] *very* much off topic

2004-10-21 Thread Rick Davidson
I live in Cleveland so I am no stranger to baseball heart breaks, but one 
thing Indians and Red Sox fans agree on is that we hate the Yankees!

I heard music to my ears on NPR this morning...
The Yankees are the only team in history to lose a 7 game series after 
winning the first three games LOL!


-
- Original Message - 
From: Nick Hayer [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, October 21, 2004 9:46 AM
Subject: Re: [Declude.JunkMail] *very* much off topic


For those that follow baseball...
the RedSox gave the Yankees an 'ATOMIC' WEDGIE'   :)
-Nick
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Re: [Declude.JunkMail] WordFilter BODY

2004-10-19 Thread Rick Davidson
Yes, including the html tags themselves
Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Danny K [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, October 19, 2004 5:47 PM
Subject: [Declude.JunkMail] WordFilter BODY


Will a wordfilter BODY pick up text in an email that is in html format?
TIA
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RE: [Declude.JunkMail] Looks spoofed

2004-10-11 Thread Rick Baranowski
Thanks

Scott

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry
Sent: Monday, October 11, 2004 3:45 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] Looks spoofed


Can some one take a look at this to see if I can prove that this did not
come from us.

Unfortunately, it is impossible to prove/disprove this just from the 
headers.  However:

The user is going to reports us to our upstream provider

[first, let me say: don't worry about this threat.  If the E-mail didn't 
come from your server, you have nothing to prove.]

Received: (qmail 1709 invoked by uid 0); 11 Oct 2004 12:24:03 -
Received: (qmail 29399 invoked by uid 1001); 11 Oct 2004 12:23:59 -
Received: from p4210-flets-adsl01osakakita.osaka.ocn.ne.jp 
(p4210-flets-adsl01osakakita.osaka.ocn.ne.jp [61.126.139.210])
 by spf7-9.us4.outblaze.com (Postfix) with SMTP id DDFF4CF3FB
 for [EMAIL PROTECTED]; Mon, 11 Oct 2004 12:22:08 + (GMT)
Received: from baranconsulting.com (mail.baranconsulting.com
[162.42.217.34])
 by p4210-flets-adsl01osakakita.osaka.ocn.ne.jp (Postfix) with 
 ESMTP id 26B85E07F7
 for [EMAIL PROTECTED]; Mon, 11 Oct 2004 07:23:05 -0500

The only way that the baranconsulting.com header can be trusted is if the 
one before it can be trusted.  In this case, it's an ASDL line in 
Japan.  It is extremely unlikely that they are trustworthy.  If the person 
complaining trusts that mailserver, then you should investigate further -- 
otherwise, it is pretty safe to assume that the header was forged.  In 
fact, if IMail sent the E-mail, there would be a Received: header that 
IMail added -- so if this E-mail really did come from your IMail server, it 
came from another program (such as a trojan or web script).

-Scott
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Declude Virus: Ultra reliable virus detection and the leader in mailserver 
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Find out what you've been missing: Ask for a free 30-day evaluation.

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[Declude.JunkMail] STOPALLTESTS in Global config?

2004-09-29 Thread Rick Davidson
Can STOPALLTESTS be used in place of the weight in the global config?
For example:
SENDERDB ip4r pub.senderdb.net  127.0.0.2 STOPALLTESTS 0
Rick Davidson
National Systems Manager
North American Title Group
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[Declude.JunkMail] Stopatfirsthit and stopalltests

2004-09-29 Thread Rick Davidson
A few questions on these new options, the manual states that it will stop 
processing the filter or remaining filters but it doesnt say whether or not 
it will fail the test that triggers it.

For example if I use
BODY STOPALLTESTS CONTAINS spam verbiage
does the match fail the test triggering whatever action in the junk.mail 
file? I tried this and spam started slipping through that would have failed 
prior to using that keyword

If I add STOPATFIRSTHIT to the top of my holding filters will it fail the 
test on the first hit?

Rick Davidson
National Systems Manager
North American Title Group
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Re: [Declude.JunkMail] SENDERDB oddity

2004-09-01 Thread Rick Davidson
not so odd
ServPath is large hosting company that would send alot of legit mail but 
also allows bulk mailing outfits, mostly legit lists but with bad 
databases.

I block their IP assignments outright, nothing but advertisement and junk 
email comes from these addresses. Have not seen any false positives from 
blacklisting these ranges but I admin a private company. You would be 
surprised how much junk comes from these two ranges.

REMOTEIP 0 CIDR 64.151.64.0/19
REMOTEIP 0 CIDR 69.59.128.0/18
Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Dave Doherty [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, September 01, 2004 1:05 PM
Subject: [Declude.JunkMail] SENDERDB oddity


Found on the same message:
X-RBL-Warning: SENDERDB-BLOCK: Blocked - Please see 
http://www.senderdb.com/lookup/lookupResults.asp?ipAddress=69.59.150.150;
X-RBL-Warning: SENDERDB-ALLOW: Blocked - Please see 
http://www.senderdb.com/lookup/lookupResults.asp?ipAddress=69.59.150.150;

-d
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[Declude.JunkMail] Bypassing mime segments revisit

2004-08-25 Thread Rick Davidson
I know this has been discussed before several times but is there any plan to
allow body filters to bypass mime segments except if it is text/html? The
majority of my false positives are words (mainly porn related) found in the
encoding of jpegs and gifs, especially on commonly misspelled variations. I
was able to work around the problem with PDFs and MS Office documents by
ending the tests based on those content types but obviously that is not an
option with images. Aside from helping to limit false positives it would be
a good way to reclaim some cpu cycles as well.

Anyone have a way to counter this problem?


Rick Davidson
National Systems Manager
North American Title Group
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Re: [Declude.JunkMail] Outlook 2003

2004-08-20 Thread Rick Davidson
I pulled this from your header,

X-Mailer: Microsoft Office Outlook, Build 11.0.6353

I am not sure what the build number is for Outlook 2003 but that is what you
would want to look for, for example:

HEADERS -X CONTAINS Outlook, Build 11.0.

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Kris McElroy [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Friday, August 20, 2004 10:51 AM
Subject: [Declude.JunkMail] Outlook 2003


 Has anyone found a way to add a negative weight to Outlook 2003 clients
for
 the spamheaders test?  I am running into a problem where it is failing the
 spamheaders test which is causing the weight to go over the and hold the
 emails?

 Thanks,


 Kris McElroy
 [EMAIL PROTECTED]


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Re: [Declude.JunkMail] Increase in porn?

2004-07-21 Thread Rick Davidson
I have seen an increase in graphic porn that only fails minor tests as well

hard to stop that stuff with the crazy misspellings they use

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Glenn Brooks [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, July 21, 2004 12:19 PM
Subject: Re: [Declude.JunkMail] Increase in porn?


 yes a large amount...thought it might just be my config...


 gb

 At 11:27 AM 7/21/2004 -0400, you wrote:


 Are any of you seeing an increase in explicit porn getting past Declude
and
 Sniffer in the past few days.
 
 We are seeing a disturbing increase that will only fail some minor
weighted
 test such as bad routing and often fail no test. They are almost
dynamically
 changing the spelling of the obvious words we are adding to subject and
 content filtering.
 
 
 Any suggestions on how to get ahead of these guys and reduce such emails?
 
 Woody Fussell
 Wilbur Smith Associates
 Columbia SC
 
 [EMAIL PROTECTED]
 
 
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 Glenn Brooks
 WebWize, Inc.
 713-682-7111
 http://www.webwize.com


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Re: [Declude.JunkMail] Types of Filters

2004-07-19 Thread Rick Davidson
Its HEADERS

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Chris Patterson [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, July 19, 2004 12:05 PM
Subject: [Declude.JunkMail] Types of Filters


I have a myfilter test that has been working quite well but is growing
too large.
 
I want to break these down into body, subject and header filters so it
narrows down where to look (as opposed to logs).
 
Any ideas which other filter tests are recognized by declude?  I tried
a HEADERCONTAINS but that didn't work, didn't think it would.
 
Thanks,
 
Chris Patterson, CCNA
Network Engineer
Rapid Systems
 

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Re: [Declude.JunkMail] SPACE character

2004-07-06 Thread Rick Davidson
I messed around with this and found you can do the following

HEADERS 0 CONTAINS Subject:  -- with two spaces after it

The header formating is Subject:  with one space after it so theoreticly
add a second space in your filter rule and it will do what you want.


Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Scott Fisher [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, July 06, 2004 12:11 PM
Subject: Re: [Declude.JunkMail] SPACE character


I see a small amount of valid e-mail that starts with a space.

Perhaps

SUBJECT 15 ISSPACE
Similiar to the ISBLANK option?

Scott Fisher
Director of IT
Farm Progress Companies

 [EMAIL PROTECTED] 07/06/04 10:59AM 
I have been seeing more spam where the subject line is a single space.

Feature request, add something like this;
SUBJECT 15 STARTSWITHSPACE

John Tolmachoff
Engineer/Consultant/Owner
eServices For You


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Re: [Declude.JunkMail] SPACE character

2004-07-06 Thread Rick Davidson
yea it works, but I have been running a test with that today and havent
caught a single spam message but have caught over 30 legit messages...

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: John Tolmachoff (Lists) [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, July 06, 2004 1:52 PM
Subject: RE: [Declude.JunkMail] SPACE character


AH, interesting work around. Thanks, I will try that.

John Tolmachoff
Engineer/Consultant/Owner
eServices For You


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
 [EMAIL PROTECTED] On Behalf Of Rick Davidson
 Sent: Tuesday, July 06, 2004 10:11 AM
 To: [EMAIL PROTECTED]
 Subject: Re: [Declude.JunkMail] SPACE character

 I messed around with this and found you can do the following

 HEADERS 0 CONTAINS Subject:  -- with two spaces after it

 The header formating is Subject:  with one space after it so theoreticly
 add a second space in your filter rule and it will do what you want.


 Rick Davidson
 National Systems Manager
 North American Title Group
 -
 - Original Message -
 From: Scott Fisher [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]
 Sent: Tuesday, July 06, 2004 12:11 PM
 Subject: Re: [Declude.JunkMail] SPACE character


 I see a small amount of valid e-mail that starts with a space.

 Perhaps

 SUBJECT 15 ISSPACE
 Similiar to the ISBLANK option?

 Scott Fisher
 Director of IT
 Farm Progress Companies

  [EMAIL PROTECTED] 07/06/04 10:59AM 
 I have been seeing more spam where the subject line is a single space.

 Feature request, add something like this;
 SUBJECT 15 STARTSWITHSPACE

 John Tolmachoff
 Engineer/Consultant/Owner
 eServices For You


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Re: [Declude.JunkMail] SPACE character

2004-07-06 Thread Rick Davidson
most of them look like web mailers or automated systems that have the
subject coded incorrectly with an extra leading space.

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: John Tolmachoff (Lists) [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, July 06, 2004 3:46 PM
Subject: RE: [Declude.JunkMail] SPACE character


 I would be interested to know why the legit messages have a subject line
 that starts with a space.

 One of the servers I maintain is for a real estate company.

 John Tolmachoff
 Engineer/Consultant/Owner
 eServices For You

  -Original Message-
  From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
  [EMAIL PROTECTED] On Behalf Of Rick Davidson
  Sent: Tuesday, July 06, 2004 11:48 AM
  To: [EMAIL PROTECTED]
  Subject: Re: [Declude.JunkMail] SPACE character
 
  yea it works, but I have been running a test with that today and havent
  caught a single spam message but have caught over 30 legit messages...
 
  Rick Davidson
  National Systems Manager
  North American Title Group
  -
  - Original Message -
  From: John Tolmachoff (Lists) [EMAIL PROTECTED]
  To: [EMAIL PROTECTED]
  Sent: Tuesday, July 06, 2004 1:52 PM
  Subject: RE: [Declude.JunkMail] SPACE character
 
 
  AH, interesting work around. Thanks, I will try that.
 
  John Tolmachoff
  Engineer/Consultant/Owner
  eServices For You
 
 
   -Original Message-
   From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
   [EMAIL PROTECTED] On Behalf Of Rick Davidson
   Sent: Tuesday, July 06, 2004 10:11 AM
   To: [EMAIL PROTECTED]
   Subject: Re: [Declude.JunkMail] SPACE character
  
   I messed around with this and found you can do the following
  
   HEADERS 0 CONTAINS Subject:  -- with two spaces after it
  
   The header formating is Subject:  with one space after it so
 theoreticly
   add a second space in your filter rule and it will do what you want.
  
  
   Rick Davidson
   National Systems Manager
   North American Title Group
   -
   - Original Message -
   From: Scott Fisher [EMAIL PROTECTED]
   To: [EMAIL PROTECTED]
   Sent: Tuesday, July 06, 2004 12:11 PM
   Subject: Re: [Declude.JunkMail] SPACE character
  
  
   I see a small amount of valid e-mail that starts with a space.
  
   Perhaps
  
   SUBJECT 15 ISSPACE
   Similiar to the ISBLANK option?
  
   Scott Fisher
   Director of IT
   Farm Progress Companies
  
[EMAIL PROTECTED] 07/06/04 10:59AM 
   I have been seeing more spam where the subject line is a single space.
  
   Feature request, add something like this;
   SUBJECT 15 STARTSWITHSPACE
  
   John Tolmachoff
   Engineer/Consultant/Owner
   eServices For You
  
  
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Re: [Declude.JunkMail] Fake IP Test

2004-07-01 Thread Rick Davidson
I hold mail if the HELO matches my servers IP address, is there a situation
I am overlooking where this would be a bad idea?

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Kevin Bilbee [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, July 01, 2004 2:42 PM
Subject: RE: [Declude.JunkMail] Fake IP Test



 HELO  4STARTSWITH [

 You do not want to apply weight if the HELO string is an IP address the
helo
 string being in the format of [xxx.xxx.xxx.xxx] is a vaild helo as long as
 it is the ip address of the sending server.

 HELO  8STARTSWITH 65.16.167.

 I would definitly suggest doing this one for all of your IP addresses
except
 I would place each one individually and use CONTAINS or IS if you are not
 allocated the whole /24 block.



 Kevin Bilbee



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Re: [Declude.JunkMail] Whitelist to a local user

2004-06-21 Thread Rick Davidson
I got nailed by that to i use BYPASSWHITELIST   bypasswhitelist  30 4 0 0

first number is the weight and the second number is the number of
recipients, leave the other numbers 0

so if the message reached a weight of 30 and had four or more recipients the
whitelist would be bypassed.

Rick Davidson
National Systems Manager
North American Title Group
-
- Original Message - 
From: Jay Calvert [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, June 21, 2004 4:38 PM
Subject: [Declude.JunkMail] Whitelist to a local user


 Hi all,

 I added WHITELIST TO in  my Global.cfg but it seems to have backfired on
me.
 I have a couple of users that want all emails to come to them unfiltered.
I
 added them in the Global.cfg as mentioned.

 However we just had a message that was bcc'd to several others and it got
 through to all because one of the non-filtered users was in the list.

 What is the proper way to whitelist for one user but avoid the above
 situation

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