CAS array - change from unicast to multicast
We are going to be moving our CAS servers to another VM host. I will be changing the cluster from unicast mode to multicast mode. Has anyone ever done this? Any gotchas I need to know about? I will be working with the network VM guy to do the switch over. Thanks all! Candee --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
lost email- logs indicate otherwise
I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
Re: lost email- logs indicate otherwise
do an all mail search. See if the user has any archives - search those, too. Look for it in OWA. On Thu, Apr 25, 2013 at 11:13 AM, Jean-Paul N jnat...@hotmail.com wrote: I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
Re: CAS array - change from unicast to multicast
The new environment won't support unicast; we need to change the array to multicast before we move it. It's WNLB; I know MS no longer recommends it, I've added a hardware load balancer (or virtual load balancer) to my budget list for next year. Thanks! Candee On Thu, Apr 25, 2013 at 11:22 AM, Heaton, Joseph@Wildlife joseph.hea...@wildlife.ca.gov wrote: Why the change to multicast? What type of load balancer are you using?** ** ** ** Joe Heaton Enterprise Server Support CA Department of Fish and Wildlife 1807 13th Street, Suite 201 Sacramento, CA 95811 Desk: (916) 323-1284 ** ** *From:* Candee [mailto:can...@gmail.com] *Sent:* Thursday, April 25, 2013 6:01 AM *To:* Heaton, Joseph@Wildlife; MS-Exchange Admin Issues *Subject:* CAS array - change from unicast to multicast ** ** We are going to be moving our CAS servers to another VM host. I will be changing the cluster from unicast mode to multicast mode Has anyone ever done this? Any gotchas I need to know about? I will be working with the network VM guy to do the switch over. Thanks all! Candee --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: lost email- logs indicate otherwise
What about OWA? Is it there? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: Cross Forest Migration from Exchange 2007 to Exchange 2010
Who is doing 2007 to 2010? Who is doing 2003 to 2007 I am confused. From: John Matteson [mailto:john.matte...@gmail.com] Sent: Thursday, April 25, 2013 11:25 AM To: MS-Exchange Admin Issues Subject: Cross Forest Migration from Exchange 2007 to Exchange 2010 Good morning all: I'm assigned to a customer that has acquired another company. I've been tasked with coming up with a migration plan to accomplish the migration. The current environment is Exchange 2003, but the customer's base environment is being upgraded to Exchange 2010 in the near future. All of the migrations are going to be onto Exchange 2010 servers. I've been through TechNet, well have gotten lost in the various articles, blogs, social stuff, trying to find a decent article that is rather straightforward on setting up a migration from 2007 to 2010. Coexistence is already set up. GAL SYNC and Schedule+ Free/Busy are running into the customer's Exchange 2003 environment already and is stable. I'd like to keep that up, since it's already there. But if it needs to move, I can probably do that. Does anyone have pointers to good, informative articles on the Cross Forest Migration process? Thanks. John M. --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: lost email- logs indicate otherwise
Eugh. Those delivery reports look horrible to me, not saying they're wrong, just not very.. informative to me as an Admin! Can you run the following powershell command: Get-TransportServer | Get-MessageTrackingLog -Start 04/25/2013 06:00:00 -end 04/25/2013 07:00:00 -sender user a...@domain.commailto:a...@domain.com -recipients user b...@domain.commailto:b...@domain.com | fl RecipientStatus What is the value of RecipientStatus? From: bounce-9603920-8066...@lyris.sunbelt-software.com [mailto:bounce-9603920-8066...@lyris.sunbelt-software.com] On Behalf Of Jean-Paul N Sent: 25 April 2013 16:13 To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: lost email- logs indicate otherwise
no trace in OWA Either Jean-Paul Natola From: pmaglin...@scvl.com To: exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 + What about OWA? Is it there? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: Cross Forest Migration from Exchange 2007 to Exchange 2010
Hi Michael: The customer I'm supporting directly currently has an Exchange 2003 environment. This environment is in the process of being upgraded to Exchange 2010. The servers aren't installed yet, but soon will be and will be part of the existing Exchange 2003 organization. Eventually all the mailboxes from the customer's Exchange organization will be moved into the Exchange 2010 servers. The customer has completed the takeover of several external companies. These outside companies are also running Exchange. The customer wants me to perform a Cross Forest merge/migration from the Exchange environments in these external companies, into their soon to be up and running Exchange 2010 environment. I have GALSYNC and Schedule+ Free/Busy up and running to provide coexistence between the customer and one acquisition that's running Exchange 2007. I would like to keep this up to support the other coexistence partners (as they come along) since the process is fairly simple, and stable. At the moment, I'm looking for pointers to documents that can provide me clear explanations on how to do that. Hope that clears up the confusion. John M. From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Thursday, April 25, 2013 11:38 AM To: MS-Exchange Admin Issues Subject: RE: Cross Forest Migration from Exchange 2007 to Exchange 2010 Who is doing 2007 to 2010? Who is doing 2003 to 2007 I am confused. From: John Matteson [ mailto:john.matte...@gmail.com mailto:john.matte...@gmail.com] Sent: Thursday, April 25, 2013 11:25 AM To: MS-Exchange Admin Issues Subject: Cross Forest Migration from Exchange 2007 to Exchange 2010 Good morning all: I'm assigned to a customer that has acquired another company. I've been tasked with coming up with a migration plan to accomplish the migration. The current environment is Exchange 2003, but the customer's base environment is being upgraded to Exchange 2010 in the near future. All of the migrations are going to be onto Exchange 2010 servers. I've been through TechNet, well have gotten lost in the various articles, blogs, social stuff, trying to find a decent article that is rather straightforward on setting up a migration from 2007 to 2010. Coexistence is already set up. GAL SYNC and Schedule+ Free/Busy are running into the customer's Exchange 2003 environment already and is stable. I'd like to keep that up, since it's already there. But if it needs to move, I can probably do that. Does anyone have pointers to good, informative articles on the Cross Forest Migration process? Thanks. John M. --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: lost email- logs indicate otherwise
If the email is sent to more than one person or a distribution group, do the other people get it? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 11:09 AM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise no trace in OWA Either Jean-Paul Natola From: pmaglin...@scvl.commailto:pmaglin...@scvl.com To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 + What about OWA? Is it there? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: lost email- logs indicate otherwise
RecipientStatus : {}
RecipientStatus : {}
RecipientStatus : {}
RecipientStatus : {250 2.1.5 Recipient OK}
RecipientStatus : {To, Cc}
RecipientStatus : {}
RecipientStatus : {}
Jean-Paul Natola
From: r.so...@imperial.ac.uk
To: exchangelist@lyris.sunbelt-software.com
Subject: RE: lost email- logs indicate otherwise
Date: Thu, 25 Apr 2013 15:59:36 +
Eugh. Those delivery reports look horrible to me, not saying they’re wrong,
just not very.. informative to me as an Admin!
Can you run the following powershell command:
Get-TransportServer | Get-MessageTrackingLog –Start “04/25/2013 06:00:00” –end
“04/25/2013 07:00:00” –sender “user
a...@domain.com” –recipients “user
b...@domain.com” | fl RecipientStatus
What is the value of RecipientStatus?
From: bounce-9603920-8066...@lyris.sunbelt-software.com
[mailto:bounce-9603920-8066...@lyris.sunbelt-software.com]
On Behalf Of Jean-Paul N
Sent: 25 April 2013 16:13
To: MS-Exchange Admin Issues
Subject: lost email- logs indicate otherwise
I have an email that was sent by user A, to user B, (internal exchange 2013 )
outlook shows it the sent items of user A -
delivery report is below
Delivery Report for User B
Submitted
4/25/2013 6:47 AM Mailserver
The message was submitted to mailserver.renamed.com
Pending
4/25/2013 6:47 AM mailserver.renamed.com
Message was received by mailserver.renamed.com
from mailserver.renamed.com.
4/25/2013 6:47 AM mailserver.renamed.com
The message has been transferred from mailserver.renamed.com to
mailserver.renamed.com.
Delivered
4/25/2013 6:47 AM mailserver.renamed.com
The message was successfully delivered.
I remote into the users PC, message is not there, I check deleted items its not
there-
I create a new profile , the message is not there
I go through every single folder in outlook , cant find a trace of it-
and the user has no rules in her outlook
any thoughts?
tia
Jean-Paul Natola
---
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with the body: unsubscribe exchangelist
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RE: lost email- logs indicate otherwise
* and the user has no rules in her outlook How about the Junk email settings ? I had some users set their junk email settings in Outlook to safe list only and permanently delete suspected junk email, which resulted in similar mysterious disappearing email which according to all the logs where delivered in the users mailbox. Rob. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: donderdag 25 april 2013 18:09 To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise no trace in OWA Either Jean-Paul Natola _ From: mailto:pmaglin...@scvl.com pmaglin...@scvl.com To: mailto:exchangelist@lyris.sunbelt-software.com exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 + What about OWA? Is it there? From: Jean-Paul N [ mailto:jnat...@hotmail.com mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: lost email- logs indicate otherwise
this is the only message that dissipated it is , unfortunately , from the president of the company to his assistant, she has received , messages before and after from him- Hate to have to go back with the i'm not sure what happened response Jean-Paul Natola From: li...@hagman.demon.nl To: exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 18:25:37 +0200 Ø and the user has no rules in her outlook How about the Junk email settings ?I had some users set their junk email settings in Outlook to “safe list only” and “permanently delete suspected junk email”, which resulted in similar mysterious disappearing email which according to all the logs where delivered in the users mailbox. Rob. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: donderdag 25 april 2013 18:09 To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise no trace in OWA Either Jean-Paul Natola From: pmaglin...@scvl.com To: exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 +What about OWA? Is it there? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is belowDelivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
Re: CAS array - change from unicast to multicast
He *says* he's got it covered. :( Keep your fingers crossed. I have added Kemp to next year's budget - if things go awry when we make the change, that might be brought into this year's budget. Thanks! On Thu, Apr 25, 2013 at 12:41 PM, Heaton, Joseph@Wildlife joseph.hea...@wildlife.ca.gov wrote: We had some issues going to multicast in a VMWare environment, IIRC. It was shortly after that that I bought our Kemp and never looked back. Make sure your VM guys have worked out the concerns. ** ** ** ** Joe Heaton Enterprise Server Support CA Department of Fish and Wildlife 1807 13th Street, Suite 201 Sacramento, CA 95811 Desk: (916) 323-1284 ** ** *From:* Candee [mailto:can...@gmail.com] *Sent:* Thursday, April 25, 2013 8:26 AM *To:* Heaton, Joseph@Wildlife; MS-Exchange Admin Issues *Subject:* Re: CAS array - change from unicast to multicast ** ** The new environment won't support unicast; we need to change the array to multicast before we move it. It's WNLB; I know MS no longer recommends it, I've added a hardware load balancer (or virtual load balancer) to my budget list for next year. Thanks! Candee ** ** On Thu, Apr 25, 2013 at 11:22 AM, Heaton, Joseph@Wildlife joseph.hea...@wildlife.ca.gov wrote: Why the change to multicast? What type of load balancer are you using?*** * Joe Heaton Enterprise Server Support CA Department of Fish and Wildlife 1807 13th Street, Suite 201 Sacramento, CA 95811 Desk: (916) 323-1284 *From:* Candee [mailto:can...@gmail.com] *Sent:* Thursday, April 25, 2013 6:01 AM *To:* Heaton, Joseph@Wildlife; MS-Exchange Admin Issues *Subject:* CAS array - change from unicast to multicast We are going to be moving our CAS servers to another VM host. I will be changing the cluster from unicast mode to multicast mode Has anyone ever done this? Any gotchas I need to know about? I will be working with the network VM guy to do the switch over. Thanks all! Candee --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist ** ** --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: lost email- logs indicate otherwise
Shift delete? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 12:50 PM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise this is the only message that dissipated it is , unfortunately , from the president of the company to his assistant, she has received , messages before and after from him- Hate to have to go back with the i'm not sure what happened response Jean-Paul Natola From: li...@hagman.demon.nlmailto:li...@hagman.demon.nl To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 18:25:37 +0200 and the user has no rules in her outlook How about the Junk email settings ? I had some users set their junk email settings in Outlook to safe list only and permanently delete suspected junk email, which resulted in similar mysterious disappearing email which according to all the logs where delivered in the users mailbox. Rob. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: donderdag 25 april 2013 18:09 To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise no trace in OWA Either Jean-Paul Natola From: pmaglin...@scvl.commailto:pmaglin...@scvl.com To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 + What about OWA? Is it there? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: lost email- logs indicate otherwise
This is when you give them the email is a best effort delivery medium and nothing is guaranteed speech. Sent from my HTC 8x Windows Phone which totally rocks! From: Jean-Paul Nmailto:jnat...@hotmail.com Sent: 4/25/2013 12:47 PM To: MS-Exchange Admin Issuesmailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise this is the only message that dissipated it is , unfortunately , from the president of the company to his assistant, she has received , messages before and after from him- Hate to have to go back with the i'm not sure what happened response Jean-Paul Natola From: li...@hagman.demon.nl To: exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 18:25:37 +0200 Ø and the user has no rules in her outlook How about the Junk email settings ? I had some users set their junk email settings in Outlook to “safe list only” and “permanently delete suspected junk email”, which resulted in similar mysterious disappearing email which according to all the logs where delivered in the users mailbox. Rob. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: donderdag 25 april 2013 18:09 To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise no trace in OWA Either Jean-Paul Natola From: pmaglin...@scvl.commailto:pmaglin...@scvl.com To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 + What about OWA? Is it there? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: lost email- logs indicate otherwise
thats the irony, there was no one there to delete it- this was sent at 647 am- and she didnt get in till after 8- Jean-Paul Natola From: kennedy...@elyriaschools.org To: exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 16:54:00 + Shift delete? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 12:50 PM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise this is the only message that dissipated it is , unfortunately , from the president of the company to his assistant, she has received , messages before and after from him- Hate to have to go back with the i'm not sure what happened response Jean-Paul Natola From: li...@hagman.demon.nl To: exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 18:25:37 +0200 Ø and the user has no rules in her outlook How about the Junk email settings ? I had some users set their junk email settings in Outlook to “safe list only” and “permanently delete suspected junk email”, which resulted in similar mysterious disappearing email which according to all the logs where delivered in the users mailbox. Rob. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: donderdag 25 april 2013 18:09 To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise no trace in OWA Either Jean-Paul Natola From: pmaglin...@scvl.com To: exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 + What about OWA? Is it there? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: lost email- logs indicate otherwise
You can run Outlook /cleanrules And re-test. When it works, then you can blame it on a corrupted rule and declare it fixed. From: John Cook [mailto:john.c...@pfsf.org] Sent: Thursday, April 25, 2013 11:57 AM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise This is when you give them the email is a best effort delivery medium and nothing is guaranteed speech. Sent from my HTC 8x Windows Phone which totally rocks! From: Jean-Paul Nmailto:jnat...@hotmail.com Sent: 4/25/2013 12:47 PM To: MS-Exchange Admin Issuesmailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise this is the only message that dissipated it is , unfortunately , from the president of the company to his assistant, she has received , messages before and after from him- Hate to have to go back with the i'm not sure what happened response Jean-Paul Natola From: li...@hagman.demon.nlmailto:li...@hagman.demon.nl To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 18:25:37 +0200 and the user has no rules in her outlook How about the Junk email settings ? I had some users set their junk email settings in Outlook to “safe list only” and “permanently delete suspected junk email”, which resulted in similar mysterious disappearing email which according to all the logs where delivered in the users mailbox. Rob. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: donderdag 25 april 2013 18:09 To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise no trace in OWA Either Jean-Paul Natola From: pmaglin...@scvl.commailto:pmaglin...@scvl.com To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 + What about OWA? Is it there? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the
RE: lost email- logs indicate otherwise
Someone deleted it, moved it, or recalled it. Exchange said it delivered it. You can be certain that Exchange delivered it. Have you looked in the dumpster? If it truly is not in the mailbox, then it is there. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 1:01 PM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise thats the irony, there was no one there to delete it- this was sent at 647 am- and she didnt get in till after 8- Jean-Paul Natola From: kennedy...@elyriaschools.orgmailto:kennedy...@elyriaschools.org To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 16:54:00 + Shift delete? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 12:50 PM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise this is the only message that dissipated it is , unfortunately , from the president of the company to his assistant, she has received , messages before and after from him- Hate to have to go back with the i'm not sure what happened response Jean-Paul Natola From: li...@hagman.demon.nlmailto:li...@hagman.demon.nl To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 18:25:37 +0200 and the user has no rules in her outlook How about the Junk email settings ? I had some users set their junk email settings in Outlook to safe list only and permanently delete suspected junk email, which resulted in similar mysterious disappearing email which according to all the logs where delivered in the users mailbox. Rob. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: donderdag 25 april 2013 18:09 To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise no trace in OWA Either Jean-Paul Natola From: pmaglin...@scvl.commailto:pmaglin...@scvl.com To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 + What about OWA? Is it there? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: lost email- logs indicate otherwise
Is there a phone or other device in the mix? Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:01 AM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise thats the irony, there was no one there to delete it- this was sent at 647 am- and she didnt get in till after 8- Jean-Paul Natola From: kennedy...@elyriaschools.org To: exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 16:54:00 + Shift delete? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 12:50 PM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise this is the only message that dissipated it is , unfortunately , from the president of the company to his assistant, she has received , messages before and after from him- Hate to have to go back with the i'm not sure what happened response Jean-Paul Natola From: li...@hagman.demon.nlmailto:li...@hagman.demon.nl To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 18:25:37 +0200 and the user has no rules in her outlook How about the Junk email settings ? I had some users set their junk email settings in Outlook to safe list only and permanently delete suspected junk email, which resulted in similar mysterious disappearing email which according to all the logs where delivered in the users mailbox. Rob. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: donderdag 25 april 2013 18:09 To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise no trace in OWA Either Jean-Paul Natola From: pmaglin...@scvl.commailto:pmaglin...@scvl.com To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 + What about OWA? Is it there? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: lost email- logs indicate otherwise
Wait a minute… Exchange 2013? Have you checked Recover Deleted Items? From: John Cook [mailto:john.c...@pfsf.org] Sent: Thursday, April 25, 2013 11:57 AM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise This is when you give them the email is a best effort delivery medium and nothing is guaranteed speech. Sent from my HTC 8x Windows Phone which totally rocks! From: Jean-Paul Nmailto:jnat...@hotmail.com Sent: 4/25/2013 12:47 PM To: MS-Exchange Admin Issuesmailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise this is the only message that dissipated it is , unfortunately , from the president of the company to his assistant, she has received , messages before and after from him- Hate to have to go back with the i'm not sure what happened response Jean-Paul Natola From: li...@hagman.demon.nlmailto:li...@hagman.demon.nl To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 18:25:37 +0200 and the user has no rules in her outlook How about the Junk email settings ? I had some users set their junk email settings in Outlook to “safe list only” and “permanently delete suspected junk email”, which resulted in similar mysterious disappearing email which according to all the logs where delivered in the users mailbox. Rob. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: donderdag 25 april 2013 18:09 To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise no trace in OWA Either Jean-Paul Natola From: pmaglin...@scvl.commailto:pmaglin...@scvl.com To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 + What about OWA? Is it there? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: lost email- logs indicate otherwise
not sure if I'm missing something , but she has no rules, we created a new outlook profile, and we checked in OWA Jean-Paul Natola From: rob_campb...@centraltechnology.net To: exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 17:10:04 + You can run Outlook /cleanrules And re-test. When it works, then you can blame it on a corrupted rule and declare it fixed. From: John Cook [mailto:john.c...@pfsf.org] Sent: Thursday, April 25, 2013 11:57 AM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise This is when you give them the email is a best effort delivery medium and nothing is guaranteed speech. Sent from my HTC 8x Windows Phone which totally rocks! From: Jean-Paul N Sent: 4/25/2013 12:47 PM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise this is the only message that dissipated it is , unfortunately , from the president of the company to his assistant, she has received , messages before and after from him- Hate to have to go back with the i'm not sure what happened response Jean-Paul Natola From: li...@hagman.demon.nl To: exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 18:25:37 +0200 Ø and the user has no rules in her outlook How about the Junk email settings ? I had some users set their junk email settings in Outlook to “safe list only” and “permanently delete suspected junk email”, which resulted in similar mysterious disappearing email which according to all the logs where delivered in the users mailbox. Rob. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: donderdag 25 april 2013 18:09 To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise no trace in OWA Either Jean-Paul Natola From: pmaglin...@scvl.com To: exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 + What about OWA? Is it there? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist ** Note: The
RE: lost email- logs indicate otherwise
The {} indicates it was delivered into the Inbox, as I'd expect if there were
no rules.
Check Dumpster as others have said..
From: bounce-9603945-8066...@lyris.sunbelt-software.com
[mailto:bounce-9603945-8066...@lyris.sunbelt-software.com] On Behalf Of
Jean-Paul N
Sent: 25 April 2013 17:25
To: MS-Exchange Admin Issues
Subject: RE: lost email- logs indicate otherwise
RecipientStatus : {}
RecipientStatus : {}
RecipientStatus : {}
RecipientStatus : {250 2.1.5 Recipient OK}
RecipientStatus : {To, Cc}
RecipientStatus : {}
RecipientStatus : {}
Jean-Paul Natola
From: r.so...@imperial.ac.uk
To: exchangelist@lyris.sunbelt-software.com
Subject: RE: lost email- logs indicate otherwise
Date: Thu, 25 Apr 2013 15:59:36 +
Eugh. Those delivery reports look horrible to me, not saying they're wrong,
just not very.. informative to me as an Admin!
Can you run the following powershell command:
Get-TransportServer | Get-MessageTrackingLog -Start 04/25/2013 06:00:00 -end
04/25/2013 07:00:00 -sender user a...@domain.commailto:a...@domain.com
-recipients user b...@domain.commailto:b...@domain.com | fl RecipientStatus
What is the value of RecipientStatus?
From: bounce-9603920-8066...@lyris.sunbelt-software.com
[mailto:bounce-9603920-8066...@lyris.sunbelt-software.com] On Behalf Of
Jean-Paul N
Sent: 25 April 2013 16:13
To: MS-Exchange Admin Issues
Subject: lost email- logs indicate otherwise
I have an email that was sent by user A, to user B, (internal exchange 2013 )
outlook shows it the sent items of user A -
delivery report is below
Delivery Report for User B
Submitted
4/25/2013 6:47 AM Mailserver
The message was submitted to mailserver.renamed.com
Pending
4/25/2013 6:47 AM mailserver.renamed.com
Message was received by mailserver.renamed.com
from mailserver.renamed.com.
4/25/2013 6:47 AM mailserver.renamed.com
The message has been transferred from mailserver.renamed.com to
mailserver.renamed.com.
Delivered
4/25/2013 6:47 AM mailserver.renamed.com
The message was successfully delivered.
I remote into the users PC, message is not there, I check deleted items its not
there-
I create a new profile , the message is not there
I go through every single folder in outlook , cant find a trace of it-
and the user has no rules in her outlook
any thoughts?
tia
Jean-Paul Natola
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RE: lost email- logs indicate otherwise
Corrupt OST file? Phone device? OOF extra rule? Nikki From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Thursday, April 25, 2013 10:16 AM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise Someone deleted it, moved it, or recalled it. Exchange said it delivered it. You can be certain that Exchange delivered it. Have you looked in the dumpster? If it truly is not in the mailbox, then it is there. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 1:01 PM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise thats the irony, there was no one there to delete it- this was sent at 647 am- and she didnt get in till after 8- Jean-Paul Natola From: kennedy...@elyriaschools.orgmailto:kennedy...@elyriaschools.org To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 16:54:00 + Shift delete? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 12:50 PM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise this is the only message that dissipated it is , unfortunately , from the president of the company to his assistant, she has received , messages before and after from him- Hate to have to go back with the i'm not sure what happened response Jean-Paul Natola From: li...@hagman.demon.nlmailto:li...@hagman.demon.nl To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 18:25:37 +0200 and the user has no rules in her outlook How about the Junk email settings ? I had some users set their junk email settings in Outlook to safe list only and permanently delete suspected junk email, which resulted in similar mysterious disappearing email which according to all the logs where delivered in the users mailbox. Rob. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: donderdag 25 april 2013 18:09 To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise no trace in OWA Either Jean-Paul Natola From: pmaglin...@scvl.commailto:pmaglin...@scvl.com To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 + What about OWA? Is it there? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: lost email- logs indicate otherwise
Rules are stored in the mailbox, so a new profile won’t help. I’ve seen rules get corrupted and still (kind of) work, but they stop showing up in the rules list. Sometimes /Cleanrules will fix it. Other times it didn’t and I had to resort to MFCMAPI. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 12:28 PM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise not sure if I'm missing something , but she has no rules, we created a new outlook profile, and we checked in OWA Jean-Paul Natola From: rob_campb...@centraltechnology.netmailto:rob_campb...@centraltechnology.net To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 17:10:04 + You can run Outlook /cleanrules And re-test. When it works, then you can blame it on a corrupted rule and declare it fixed. From: John Cook [mailto:john.c...@pfsf.org] Sent: Thursday, April 25, 2013 11:57 AM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise This is when you give them the email is a best effort delivery medium and nothing is guaranteed speech. Sent from my HTC 8x Windows Phone which totally rocks! From: Jean-Paul Nmailto:jnat...@hotmail.com Sent: 4/25/2013 12:47 PM To: MS-Exchange Admin Issuesmailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise this is the only message that dissipated it is , unfortunately , from the president of the company to his assistant, she has received , messages before and after from him- Hate to have to go back with the i'm not sure what happened response Jean-Paul Natola From: li...@hagman.demon.nlmailto:li...@hagman.demon.nl To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 18:25:37 +0200 and the user has no rules in her outlook How about the Junk email settings ? I had some users set their junk email settings in Outlook to “safe list only” and “permanently delete suspected junk email”, which resulted in similar mysterious disappearing email which according to all the logs where delivered in the users mailbox. Rob. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: donderdag 25 april 2013 18:09 To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise no trace in OWA Either Jean-Paul Natola From: pmaglin...@scvl.commailto:pmaglin...@scvl.com To: exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 + What about OWA? Is it there? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient
RE: lost email- logs indicate otherwise
It was sent from a phone, there was also an external user copied- i checked smtp logs and it does indeed confirm the delivery reports finding- i'm waiting to hear if the external user received it. Any shell command that will allow me to look in the users recoverable items folder? Jean-Paul Natola From: nikkipeter...@mail.maricopa.gov To: exchangelist@lyris.sunbelt-software.com Date: Thu, 25 Apr 2013 10:33:58 -0700 Subject: RE: lost email- logs indicate otherwise Corrupt OST file?Phone device?OOF extra rule? Nikki From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Thursday, April 25, 2013 10:16 AM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise Someone deleted it, moved it, or recalled it. Exchange said it delivered it. You can be certain that Exchange delivered it. Have you looked in the dumpster? If it truly is not in the mailbox, then it is there. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 1:01 PM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise thats the irony, there was no one there to delete it- this was sent at 647 am- and she didnt get in till after 8- Jean-Paul Natola From: kennedy...@elyriaschools.org To: exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 16:54:00 +Shift delete? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 12:50 PM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise this is the only message that dissipated it is , unfortunately , from the president of the company to his assistant, she has received , messages before and after from him- Hate to have to go back with the i'm not sure what happened response Jean-Paul NatolaFrom: li...@hagman.demon.nl To: exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 18:25:37 +0200Ø and the user has no rules in her outlook How about the Junk email settings ?I had some users set their junk email settings in Outlook to “safe list only” and “permanently delete suspected junk email”, which resulted in similar mysterious disappearing email which according to all the logs where delivered in the users mailbox. Rob. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: donderdag 25 april 2013 18:09 To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise no trace in OWA Either Jean-Paul Natola From: pmaglin...@scvl.com To: exchangelist@lyris.sunbelt-software.com Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 +What about OWA? Is it there? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is belowDelivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe
RE: Retention policy folder information retained?
Simon? Steve? John Boy? Mary Ellen? Grampa? -Original Message- From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Wednesday, April 24, 2013 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Retention policy folder information retained? I haven't checked, but my understanding is that they are a hidden MAPI property. Simon or Steve may have a better answer tomorrow. -Original Message- From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, April 24, 2013 8:53 AM To: MS-Exchange Admin Issues Subject: Retention policy folder information retained? We had an issue awhile back working with retention policies where a user had a folder in his personal archive called 2010 Archive.No matter what the user set the retention policy to, it would always revert back to the default policy. The only recourse was to rename the folder to Archive 2010. Being curious, the user has been playing around and has found that if he renames the folder back to 2010 Archive, it will once again assume the default retention. Is this because by renaming the folder then it loses the association with the assigned retention policy and reverts to the default, or is it referring back to some association that is retained somewhere that refers specifically to 2010 Archive? I'm not sure where or how these retention policies are stored. -Paul --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: Retention policy folder information retained?
The property is indeed a MAPI property. I have this Technet blog posting on the subject to hand. http://blogs.technet.com/b/surama/archive/2011/10/19/search-and-replace-retention-tag-on-microsoft-exchange-2010-mrm.aspx It covers this in some depth. You will probably need MFCMAPI to adjust things. Simon. -- Simon Butler MVP: Exchange, MCSE Sembee Ltd. e: si...@sembee.co.uk w: http://www.sembee.co.uk/ w: http://exchange.sembee.info/ w: http://blog.sembee.co.uk/ Need cheap certificates for Exchange, compatible with the iPhone? http://CertificatesForExchange.com/ for certificates from just $29.99. Exchange Resources: http://exbpa.com/ -Original Message- From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: 25 April 2013 19:51 To: MS-Exchange Admin Issues Subject: RE: Retention policy folder information retained? Simon? Steve? John Boy? Mary Ellen? Grampa? -Original Message- From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Wednesday, April 24, 2013 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Retention policy folder information retained? I haven't checked, but my understanding is that they are a hidden MAPI property. Simon or Steve may have a better answer tomorrow. -Original Message- From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, April 24, 2013 8:53 AM To: MS-Exchange Admin Issues Subject: Retention policy folder information retained? We had an issue awhile back working with retention policies where a user had a folder in his personal archive called 2010 Archive.No matter what the user set the retention policy to, it would always revert back to the default policy. The only recourse was to rename the folder to Archive 2010. Being curious, the user has been playing around and has found that if he renames the folder back to 2010 Archive, it will once again assume the default retention. Is this because by renaming the folder then it loses the association with the assigned retention policy and reverts to the default, or is it referring back to some association that is retained somewhere that refers specifically to 2010 Archive? I'm not sure where or how these retention policies are stored. -Paul --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
RE: Retention policy folder information retained?
Thanks Simon! I'll take a look! -Original Message- From: Simon Butler [mailto:si...@sembee.co.uk] Sent: Thursday, April 25, 2013 4:42 PM To: MS-Exchange Admin Issues Subject: RE: Retention policy folder information retained? The property is indeed a MAPI property. I have this Technet blog posting on the subject to hand. http://blogs.technet.com/b/surama/archive/2011/10/19/search-and-replace-retention-tag-on-microsoft-exchange-2010-mrm.aspx It covers this in some depth. You will probably need MFCMAPI to adjust things. Simon. -- Simon Butler MVP: Exchange, MCSE Sembee Ltd. e: si...@sembee.co.uk w: http://www.sembee.co.uk/ w: http://exchange.sembee.info/ w: http://blog.sembee.co.uk/ Need cheap certificates for Exchange, compatible with the iPhone? http://CertificatesForExchange.com/ for certificates from just $29.99. Exchange Resources: http://exbpa.com/ -Original Message- From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: 25 April 2013 19:51 To: MS-Exchange Admin Issues Subject: RE: Retention policy folder information retained? Simon? Steve? John Boy? Mary Ellen? Grampa? -Original Message- From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Wednesday, April 24, 2013 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Retention policy folder information retained? I haven't checked, but my understanding is that they are a hidden MAPI property. Simon or Steve may have a better answer tomorrow. -Original Message- From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, April 24, 2013 8:53 AM To: MS-Exchange Admin Issues Subject: Retention policy folder information retained? We had an issue awhile back working with retention policies where a user had a folder in his personal archive called 2010 Archive.No matter what the user set the retention policy to, it would always revert back to the default policy. The only recourse was to rename the folder to Archive 2010. Being curious, the user has been playing around and has found that if he renames the folder back to 2010 Archive, it will once again assume the default retention. Is this because by renaming the folder then it loses the association with the assigned retention policy and reverts to the default, or is it referring back to some association that is retained somewhere that refers specifically to 2010 Archive? I'm not sure where or how these retention policies are stored. -Paul --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
