RE: Exchange SSL cert, popup question

2011-03-24 Thread Rupprecht, James R
Are the internal and external URLs the same? If not, are both names in the 
certificate?

Jim Rupprecht
University of Kansas

-Original Message-
From: Chris Drobny [mailto:cdro...@lmsintellibound.com] 
Sent: Thursday, March 24, 2011 11:43 AM
To: MS-Exchange Admin Issues
Subject: RE: Exchange SSL cert, popup question

Ok ran thru those on the MC still getting the error, is there a way to show 
what the 3 items I changed are set to now, via powershell?

-Original Message-
From: Sobey, Richard A [mailto:r.so...@imperial.ac.uk] 
Sent: Thursday, March 24, 2011 10:45 AM
To: MS-Exchange Admin Issues
Subject: RE: Exchange SSL cert, popup question

Yes sir.

http://support.microsoft.com/kb/940726


-Original Message-
From: bounce-9304728-8066...@lyris.sunbelt-software.com 
[mailto:bounce-9304728-8066...@lyris.sunbelt-software.com] On Behalf Of Chris 
Drobny
Sent: 24 March 2011 14:41
To: MS-Exchange Admin Issues
Subject: Exchange SSL cert, popup question


So when anyone inside my office opens outlook I get prompted for a cert 
verification from my CAS server.   This is because it is the server cert I had 
used while testing this box.  I have gone into EMC and changed all the internal 
URLs to the valid doman cert, I use for webmail/active sync ect.  When I am 
outside of my network i.e. home, cell modem, ect.  Open outlook no pop up box, 
but when inside it wants me to validate the cert.  Anyone else had this issue?

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RE: MAssive TRN log generation on one Exchange 2010 database

2011-05-12 Thread Rupprecht, James R
We've had to deal with this same issue twice in the past six months.

The first case was caused by an older Android mobile device. Using exmon we 
were able to isolate the suspect user. We confirmed the diagnosis by moving the 
mailbox to another database and watched the growth follow the mailbox move. A 
device wipe and reconfigure resolved the issue.

The second case is still in progress and related to Mac Outlook 2011. In this 
case we see explosive growth of the deleted item cache (and transactions logs) 
in the account of anyone who shares their calendar with her. We are working 
with PSS on this as we speak.

-jim


James Rupprecht
Senior Systems Specialist
Microsoft Exchange & Active Directory Administrator
University of Kansas Information Technology


From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, May 12, 2011 7:30 AM
To: MS-Exchange Admin Issues
Subject: RE: MAssive TRN log generation on one Exchange 2010 database

I would start with the Database Log Growth Troubleshooter 
(Troubleshoot-DatabaseSpace.ps1).

http://technet.microsoft.com/en-us/library/ff477617.aspx

If that doesn't work, check this out:

http://blogs.technet.com/b/mikelag/archive/2009/07/12/troubleshooting-store-log-database-growth-issues.aspx

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Nicholas Turner [mailto:ntur...@caci.co.uk]
Sent: Thursday, May 12, 2011 8:20 AM
To: MS-Exchange Admin Issues
Subject: RE: MAssive TRN log generation on one Exchange 2010 database

Chuck exmon on the server, I'm sure if you do you'll be able to generate some 
really useful reports for management in the process

From: Sobey, Richard A [mailto:r.so...@imperial.ac.uk]
Sent: 12 May 2011 12:44
To: MS-Exchange Admin Issues
Subject: RE: MAssive TRN log generation on one Exchange 2010 database

>From the analysis of the latest ~150 logs, the following strings are 
>appearing, which mean nothing to me :)

158  E
  97266  1-119D60D0 -A-D-T3008@
  97268  1-119D60D0 -A-D-PR_LAST_MODIFICATION_TIME@
  97411  1-119D60D0 -A-D-PR_LAST_MODIFICATION_TIME
194534  1-119D60D0 -A-D-T3008

From: bounce-9333986-8066...@lyris.sunbelt-software.com 
[mailto:bounce-9333986-8066...@lyris.sunbelt-software.com] On Behalf Of Sobey, 
Richard A
Sent: 12 May 2011 12:35
To: MS-Exchange Admin Issues
Subject: MAssive TRN log generation on one Exchange 2010 database

Hiya all,

One of our Exchange 2010 databases is experiencing phenomenal transaction log 
generation (30-50 logs per second). Is it safe to implement the registry keys 
as used for Exchange 2007?

http://support.microsoft.com/kb/972705

None of the mailboxes has grown to out of the ordinary levels, and no one's 
deleted items is more than 350MB, so I'm really at a loss as to where the 
problem is coming from.

Richard

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RE: Anyone know how to report spammy MS hosting customers?

2011-05-23 Thread Rupprecht, James R
Try forwarding the message with full headers to .

The number the provide to customers is 1-866-291-7726. I'm not sure they will 
talk to you if you are not a customer but the call is on their dime so it might 
be worth a shot.

-jim


James Rupprecht
Senior Systems Specialist
Microsoft Exchange & Active Directory Administrator
University of Kansas Information Technology




-Original Message-
From: Jason Gurtz [mailto:jasongu...@npumail.com] 
Sent: Monday, May 23, 2011 11:56 AM
To: MS-Exchange Admin Issues
Subject: Anyone know how to report spammy MS hosting customers?

We have been receiving spam from a certain MS customer for several months
now, sent to a couple role email addresses that clearly have been scraped
from our website or garnered through purchased lists. No way this went
through confirmed opt-in... It's not terribly high volume, but it's also
not going away.

If you try emailing ab...@microsoftonline.com you will find that it
doesn't exist (FOR SHAME!) via an NDR from bigfish.com. Reports sent to
ab...@bigfish.com seem go to Frontbridge and that seems to be a black
hole.

Out of desperation I emailed doma...@microsoft.com (the only contact
you'll find in whois) and I did receive a human response. That is amazing,
but they seem quite unwilling to help or care in this context.

So, htf should one go about getting a spammer kicked off MS business
hosting?

It's irritating enough that a spam-l posting will probably happen soon.
Hope someone gets their ass in gear quick-like up in Redmond.

~JasonG


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RE: Am I in a corner?

2011-06-01 Thread Rupprecht, James R
Yes, but the separation of transaction logs and databases in older versions of 
Exchange was more about recovering from failures than i/o profiles. What 
changed in Exchange 2010 is DAG replicas.

That being said, I still maintain logs and databases on separate spindles in my 
environment (I have 75,000 mailboxes, 3 replica DAG) because I maintain my AP-3 
replica off-site for BC purposes. That replica could, potentially, end up 
running for an extended period of time as the only copy of the data... in which 
case I really would want the protection provided by isolating transaction logs 
and databases on separate spindles.

-jim


James Rupprecht
Senior Systems Specialist
Microsoft Exchange & Active Directory Administrator 
University of Kansas Information Technology


 
From: Michael B. Smith [mailto:mich...@smithcons.com] 
Sent: Wednesday, June 01, 2011 2:08 PM
To: MS-Exchange Admin Issues
Subject: RE: Am I in a corner?

The overall i/o profile of Exchange is different than in prior releases of 
Exchange. Even slow disk can typically handle both DB and log on the same 
physical volume.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Micheal Espinola Jr [mailto:michealespin...@gmail.com] 
Sent: Wednesday, June 01, 2011 3:06 PM
To: MS-Exchange Admin Issues
Subject: Re: Am I in a corner?

Really? Whats different?

--
ME2



On Wed, Jun 1, 2011 at 11:58 AM, Michael B. Smith  wrote:
In Exchange 2010 there is rarely reason to separate log and database volumes.

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RE: Exchange 2010 design

2011-06-17 Thread Rupprecht, James R
*Disclaimer* I have not tried running NLB in my Exchange 2010 environment.

I used NLB in my Exchange 2003 environment and it performed quite well. I have 
70,000 mailboxes (and a very heavy non-MAPI user profile) and used NLB on my 3 
front-end servers to load-balance OWA, OMA, IMAP, POP, and authenticated SMTP 
traffic. The solution was in place 4 years and worked flawlessly to the end.

-jim

James Rupprecht
The University of Kansas
Exchange/Active Directory Administrator


From: Laurence Bryant [mailto:l...@cem.dur.ac.uk] 
Sent: Friday, June 17, 2011 10:55 AM
To: MS-Exchange Admin Issues
Subject: RE: Exchange 2010 design

Thanks for the replies, they set me off on a lot of reading. Unfortunatly I've 
been told that a hardware load balancer is out of the question at the moment, 
but I did find this link for a highly available 500 
mailbox design (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=e0e93251-fc04-4a18-8aa0-23817b6d0c97) in
 my list archive, for an MS white paper which seems to describe an 
implementation that would fit with what I've been required to do.
 
My only question would be, how "real world" are these white papers, if I 
followed a similar route would I end up with a practical solution?
Thanks again,
Laurence
 

From: Neil Hobson [mailto:neil.hob...@microsoft.com] 
Sent: 13 June 2011 15:30
To: MS-Exchange Admin Issues
Subject: RE: Exchange 2010 design
In addition to what Phil said in his reply, for a good overview of the load 
balancing options I'd recommend reading this topic : 
http://technet.microsoft.com/en-us/library/ff625247.aspx

FYI, if you go down the hardware load balancer route, here's the page that 
lists the hardware load balancers that have completed solution testing with 
Exchange 2010 : http://technet.microsoft.com/en-us/exchange/gg176682.aspx

HTH,

Neil

From: Laurence Bryant [mailto:l...@cem.dur.ac.uk] 
Sent: 13 June 2011 13:59
To: MS-Exchange Admin Issues
Subject: Exchange 2010 design

Hi Everyone,
 
I'm a bit new to this so my apologies if I've not understood something 
correctly. I'm trying to plan new hardware to deploy Exchange 2010 (100 users, 
average mailbox size 500MB) and am looking at using two servers with CAS, HT 
and Mailbox roles installed on both and using DAG for high availability. I was 
thinking of using Windows NLB for load balancing,but have read that this can't 
be used with DAG (http://technet.microsoft.com/en-us/library/dd979781.aspx). My 
question is, if I set up two additional servers with NLB installed and moved 
the CAS and HT roles to them, would this solution then provide the load 
balancing I'm looking for?
 
Alternatively, would I be better off with two highly redundant servers and use 
one for Mailbox and one for CAS and HT?
 
Thanks for any advice!
 
Laurence
 
 
 
 
 
 
 
 
 
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RE: Store Crashed, Mailbox in Quarantine - Help!

2011-07-27 Thread Rupprecht, James R
I've had this happen twice and in both instances that mailbox itself was 
corrupt. When it happened I was unable to move the mailbox to another database 
and ended up doing an extract-delete-recreate-import on the data.

Are you also seeing errors for the indexing and maintenance of the database?

Good luck.

Jim Rupprecht   
The University of Kansas


> -Original Message-
> From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
> Sent: Wednesday, July 27, 2011 7:27 AM
> To: MS-Exchange Admin Issues
> Subject: RE: Store Crashed, Mailbox in Quarantine - Help!
> 
> I shall check for Outlook Add-in's but I'd be surprised.  Ditto any client 
> apps.
> 
> I may try and move it back to one of our 2003 servers where it will be pretty
> much on its own until I figure out a course of action - it seems there is very
> little clue anywhere as to what causes it.
> 
> Paul
> -Original Message-
> From: Michael B. Smith [mailto:mich...@smithcons.com]
> Sent: 27 July 2011 13:21
> To: MS-Exchange Admin Issues
> Subject: RE: Store Crashed, Mailbox in Quarantine - Help!
> 
> To the best of my knowledge, only two things can cause a mailbox to be
> quarantined: Crash count (as indicated by MSExchangeIS Event ID 1014) or 5
> slow RPC requests in your mailbox context.
> 
> Almost certainly a bad Outlook add-in or bad application.
> 
> Regards,
> 
> Michael B. Smith
> Consultant and Exchange MVP
> http://TheEssentialExchange.com
> 
> 
> -Original Message-
> From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
> Sent: Wednesday, July 27, 2011 7:19 AM
> To: MS-Exchange Admin Issues
> Subject: Store Crashed, Mailbox in Quarantine - Help!
> 
> Just had a very odd repeat occurrence of the store crashing and a mailbox
> being quarantined.  It's happened twice in a fortnight and it's the same
> mailbox/user.
> 
> Thing is I have no idea how to troubleshoot what item/event in the mailbox
> may have caused this?
> 
> I know the mailbox which has been quarantined, but I can't find a decent
> guide on working out what actually caused it?
> 
> The initial list of events in the app log are:
> 
> Time Source
> Event ID
> 27/07/2011 11:27:32 Application Error
> 1000
> 27/07/2011 11:27:32 MSExchange Common
> 4999
> 27/07/2011 11:27:32 MSExchangeIS
> 9659
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
> 1114
> 
> 
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RE: Store Crashed, Mailbox in Quarantine - Help!

2011-07-27 Thread Rupprecht, James R
I was able to take the mailboxes out of quarantine and then use 
New-MailboxExportRequest. As a backup I also performed extracts from Outlook. 
One user was a hard-core calendar user and it did hork some of her appointments 
but for the most part it all went well.

-jim


From: Harry Singh [mailto:hbo...@gmail.com]
Sent: Wednesday, July 27, 2011 7:42 AM
To: MS-Exchange Admin Issues
Subject: Re: Store Crashed, Mailbox in Quarantine - Help!

How were you able to perform an extraction if the mailbox itself was corrupt? 
Did you extract from the last backup?



On Wednesday, July 27, 2011, Rupprecht, James R 
mailto:jimruppre...@ku.edu>> wrote:
> I've had this happen twice and in both instances that mailbox itself was 
> corrupt. When it happened I was unable to move the mailbox to another 
> database and ended up doing an extract-delete-recreate-import on the data.
>
> Are you also seeing errors for the indexing and maintenance of the database?
>
> Good luck.
>
> Jim Rupprecht
> The University of Kansas
>
>
>> -Original Message-
>> From: Paul Hutchings 
>> [mailto:paul.hutchi...@mira.co.uk<mailto:paul.hutchi...@mira.co.uk>]
>> Sent: Wednesday, July 27, 2011 7:27 AM
>> To: MS-Exchange Admin Issues
>> Subject: RE: Store Crashed, Mailbox in Quarantine - Help!
>>
>> I shall check for Outlook Add-in's but I'd be surprised.  Ditto any client 
>> apps.
>>
>> I may try and move it back to one of our 2003 servers where it will be pretty
>> much on its own until I figure out a course of action - it seems there is 
>> very
>> little clue anywhere as to what causes it.
>>
>> Paul
>> -Original Message-
>> From: Michael B. Smith 
>> [mailto:mich...@smithcons.com<mailto:mich...@smithcons.com>]
>> Sent: 27 July 2011 13:21
>> To: MS-Exchange Admin Issues
>> Subject: RE: Store Crashed, Mailbox in Quarantine - Help!
>>
>> To the best of my knowledge, only two things can cause a mailbox to be
>> quarantined: Crash count (as indicated by MSExchangeIS Event ID 1014) or 5
>> slow RPC requests in your mailbox context.
>>
>> Almost certainly a bad Outlook add-in or bad application.
>>
>> Regards,
>>
>> Michael B. Smith
>> Consultant and Exchange MVP
>> http://TheEssentialExchange.com
>>
>>
>> -Original Message-
>> From: Paul Hutchings 
>> [mailto:paul.hutchi...@mira.co.uk<mailto:paul.hutchi...@mira.co.uk>]
>> Sent: Wednesday, July 27, 2011 7:19 AM
>> To: MS-Exchange Admin Issues
>> Subject: Store Crashed, Mailbox in Quarantine - Help!
>>
>> Just had a very odd repeat occurrence of the store crashing and a mailbox
>> being quarantined.  It's happened twice in a fortnight and it's the same
>> mailbox/user.
>>
>> Thing is I have no idea how to troubleshoot what item/event in the mailbox
>> may have caused this?
>>
>> I know the mailbox which has been quarantined, but I can't find a decent
>> guide on working out what actually caused it?
>>
>> The initial list of events in the app log are:
>>
>> Time Source
>> Event ID
>> 27/07/2011 11:27:32 Application Error
>> 1000
>> 27/07/2011 11:27:32 MSExchange Common
>> 4999
>> 27/07/2011 11:27:32 MSExchangeIS
>> 9659
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2

RE: Store Crashed, Mailbox in Quarantine - Help!

2011-07-27 Thread Rupprecht, James R
Yeah. The quarantine lock is set in the registry.

-jim


From: Harry Singh [mailto:hbo...@gmail.com]
Sent: Wednesday, July 27, 2011 8:01 AM
To: MS-Exchange Admin Issues
Subject: Re: Store Crashed, Mailbox in Quarantine - Help!

Ahh. You were able to take the mailboxes out of quarantine. Thanks for the tip.
On Wed, Jul 27, 2011 at 8:49 AM, Rupprecht, James R 
mailto:jimruppre...@ku.edu>> wrote:
I was able to take the mailboxes out of quarantine and then use 
New-MailboxExportRequest. As a backup I also performed extracts from Outlook. 
One user was a hard-core calendar user and it did hork some of her appointments 
but for the most part it all went well.

-jim


From: Harry Singh [mailto:hbo...@gmail.com<mailto:hbo...@gmail.com>]
Sent: Wednesday, July 27, 2011 7:42 AM

To: MS-Exchange Admin Issues
Subject: Re: Store Crashed, Mailbox in Quarantine - Help!

How were you able to perform an extraction if the mailbox itself was corrupt? 
Did you extract from the last backup?



On Wednesday, July 27, 2011, Rupprecht, James R 
mailto:jimruppre...@ku.edu>> wrote:
> I've had this happen twice and in both instances that mailbox itself was 
> corrupt. When it happened I was unable to move the mailbox to another 
> database and ended up doing an extract-delete-recreate-import on the data.
>
> Are you also seeing errors for the indexing and maintenance of the database?
>
> Good luck.
>
> Jim Rupprecht
> The University of Kansas
>
>
>> -Original Message-
>> From: Paul Hutchings 
>> [mailto:paul.hutchi...@mira.co.uk<mailto:paul.hutchi...@mira.co.uk>]
>> Sent: Wednesday, July 27, 2011 7:27 AM
>> To: MS-Exchange Admin Issues
>> Subject: RE: Store Crashed, Mailbox in Quarantine - Help!
>>
>> I shall check for Outlook Add-in's but I'd be surprised.  Ditto any client 
>> apps.
>>
>> I may try and move it back to one of our 2003 servers where it will be pretty
>> much on its own until I figure out a course of action - it seems there is 
>> very
>> little clue anywhere as to what causes it.
>>
>> Paul
>> -Original Message-
>> From: Michael B. Smith 
>> [mailto:mich...@smithcons.com<mailto:mich...@smithcons.com>]
>> Sent: 27 July 2011 13:21
>> To: MS-Exchange Admin Issues
>> Subject: RE: Store Crashed, Mailbox in Quarantine - Help!
>>
>> To the best of my knowledge, only two things can cause a mailbox to be
>> quarantined: Crash count (as indicated by MSExchangeIS Event ID 1014) or 5
>> slow RPC requests in your mailbox context.
>>
>> Almost certainly a bad Outlook add-in or bad application.
>>
>> Regards,
>>
>> Michael B. Smith
>> Consultant and Exchange MVP
>> http://TheEssentialExchange.com
>>
>>
>> -Original Message-
>> From: Paul Hutchings 
>> [mailto:paul.hutchi...@mira.co.uk<mailto:paul.hutchi...@mira.co.uk>]
>> Sent: Wednesday, July 27, 2011 7:19 AM
>> To: MS-Exchange Admin Issues
>> Subject: Store Crashed, Mailbox in Quarantine - Help!
>>
>> Just had a very odd repeat occurrence of the store crashing and a mailbox
>> being quarantined.  It's happened twice in a fortnight and it's the same
>> mailbox/user.
>>
>> Thing is I have no idea how to troubleshoot what item/event in the mailbox
>> may have caused this?
>>
>> I know the mailbox which has been quarantined, but I can't find a decent
>> guide on working out what actually caused it?
>>
>> The initial list of events in the app log are:
>>
>> Time Source
>> Event ID
>> 27/07/2011 11:27:32 Application Error
>> 1000
>> 27/07/2011 11:27:32 MSExchange Common
>> 4999
>> 27/07/2011 11:27:32 MSExchangeIS
>> 9659
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>&g

RE: Exchange 2010 Disk Configuration

2011-08-02 Thread Rupprecht, James R
70,000 seats (soon to be 80,000). 2G quota
2 HUB, 5 CAS, 9 MBX all physical
3 replicas, one will move off-site in the next six months
Netscaler HLB for CAS systems
MBX servers are HP DL380 G6, 72G ram
MBX servers have 16 internal 2.5 SAS drives for boot, swap, utility and 
transaction logs. Disks run in mirrored pairs
MBX servers each have 2 HP MSA70 2.5 SAS fully-populated arrays attached 
RAID10. Current drives are 600G. Future expansion will happen by replacing 
drives with larger capacity spindles and adding up to 1 additional MSA70 if 
needed.
Backup hourly using DPM 2010 to DAS. In this case the disks are 2T SATA 
spindles. 
Weekly full backup from DPM to spectralogic tape robot.

Our entire E2010 infrastructure (not including the robot which handles backup 
for many other systems) cost less than half of what a single 240 disk SAN frame 
would have cost.

MS says their SAS failure rates are about 2 1/2 percent a year... this is about 
what we are seeing too.



From: Harry Singh [mailto:hbo...@gmail.com] 
Sent: Tuesday, August 02, 2011 12:54 PM
To: MS-Exchange Admin Issues
Subject: Re: Exchange 2010 Disk Configuration

Apologize for the semi-hijack, but what kind of disks, disk enclosures and 
connections to the servers are you DAS folks using? Anyone using DAS against a 
virtualized Exchange box inside VMware?


On Tue, Aug 2, 2011 at 1:50 PM, Phil Hershey  wrote:
We’re not upgrading our iSCSI SAN.  Not only is it much less expensive, DAS is 
much faster for us.
 
Phil Hershey
Caprinteria, CA
 
 
From: Brian McGloin [mailto:sms...@gmail.com] 
Sent: Tuesday, August 02, 2011 10:44 AM

To: MS-Exchange Admin Issues
Subject: Re: Exchange 2010 Disk Configuration
 
We're seeing it costing about $40,000 less.
On Tue, Aug 2, 2011 at 1:36 PM, Harry Singh  wrote:
Out of curiosity, to those who already have large investments in their SAN, why 
are you choosing the DAS route ? 
 
On Tue, Aug 2, 2011 at 1:32 PM, Steve Ens  wrote:
When I speak of DAS, I mean direct attached...disks are in the server (SCSI).  
I backup over the LAN for now, with my goal to setup a DAG on a separate box 
that is connected to a SAN.
 
On Tue, Aug 2, 2011 at 12:28 PM, Brian McGloin  wrote:
Steve, 
Do you back your DAS up to the SAN?
Fibrechannel connect to the SAN? iSCSI?
 
Thx
 
On Tue, Aug 2, 2011 at 1:25 PM, Steve Ens  wrote:
I have a SAN, but chose to put the Exchange store on DAS (isn't that just 
storage directly attched ((internal or external)) to the server?).  Works fine, 
in a Hyper V VM.
OT - the new Hyper V features in Windows Server vnext look to be awesome
 
On Tue, Aug 2, 2011 at 12:21 PM, Brian McGloin  wrote:
We have a large SAN investment, but we're also considering DAS.
Michael, do you have any customers that have implemented DAS when they own a 
SAN?
Right now, we're questioning how we'd back up the DAS environment if we went 
that direction.
 
Thx in advance
On Tue, Aug 2, 2011 at 9:09 AM, Michael B. Smith  wrote:
That amount that the data will grow is almost completely based on your SIS. 
I’ve seen between 20% and 50%. I won’t say that 200% or 300% is impossible – 
but I’d say it’s atypical.
 
The only clients I have that are using SAN already have a large SAN investment. 
New deployments have been DAS, almost exclusively.
 
Regards,
 
Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com
 
From: McCready, Rob [mailto:rob.mccrea...@dplinc.com] 
Sent: Tuesday, August 02, 2011 9:06 AM
To: MS-Exchange Admin Issues
Subject: Exchange 2010 Disk Configuration
 
Greetings Gurus,
We currently have 400GB worth of data on our Exchange 2007 setup.  From what 
I’ve read, we can expect that to double or triple when we move to Exchange 2010 
and lose single instance storage.  
What type of disk configuration are you using for 2010?  Local disks or a SAN?
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RE: Outlook cached mode & shared calendars

2011-08-22 Thread Rupprecht, James R
We ran into this same issue whilst also discovering some insane calendaring 
practices in some of the offices on campus. We found users who had 40+ people 
sharing/updating their calendar and other users who “needed” to monitor 50+ 
calendars. We also found some users (often users in leadership positions) that 
used secretaries as their free/busy tool (i.e. they would have the secretaries 
do a conference call to pick a meeting time and then all of them would 
individually add it to their boss’ calendar). Crazy stuff.

In any event, the solution for us is to have users put their personal mailbox 
in cached mode but leave the shared mailboxes in online mode.

-jim

James Rupprecht 
Senior Systems Specialist   
Microsoft Exchange & Active Directory Administrator 
University of Kansas Information Technology 





From: Damien Solodow [mailto:damien.solo...@harrison.edu] 
Sent: Monday, August 22, 2011 10:45 AM
To: MS-Exchange Admin Issues
Subject: Outlook cached mode & shared calendars

I’ve got a number of users reporting issues with delegate calendars being out 
of date. For example, user Bob has Editor access to the Calendars of John and 
Sue. 
Bob selects those Calendars in Outlook  (since he’s used them before they’re 
under Shared Calendars) and they display, but purportedly the information in 
them is inaccurate and out of date. 

In most of the cases I’ve seen, if I select the shared Calendar and tell 
Outlook to “Update this Folder” it refreshes with new data. What I’m trying to 
sort out is why Outlook isn’t keeping that folder refreshed automatically. 

The servers are Exchange 2010 SP1 RU4 rev2, and the clients are XP with a mix 
of Outlook 2007 SP2 and Outlook 2010. 
Outlook is configured to use Cached Mode, and “download Shared Folders” is 
enabled. Outlook is set to “Download Full Items” but “On Slow Connections only 
download headers” is enabled as well.

I’m continuing to dig, but was hoping someone had encountered this and had a 
solution to share to save me some hair. ☺
TIA

DAMIEN SOLODOW
Systems Engineer
317.447.6033 (office)
317.447.6014 (fax)
HARRISON COLLEGE
500 North Meridian St
Suite 500
Indianapolis, IN 46204-1213
www.harrison.edu

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RE: find and remove 'Ghost' Delegates

2011-09-14 Thread Rupprecht, James R
We see this a lot because we have a lot of students who come and go. Use 
ADSIEDIT to look at the "publicDelegates" attribute of the user. Remove any 
stale entries you find.

Jim Rupprecht
University of Kansas


-Original Message-
From: Dan Cooper [mailto:d...@180amsterdam.com] 
Sent: Wednesday, September 14, 2011 3:01 PM
To: MS-Exchange Admin Issues
Subject: find and remove 'Ghost' Delegates

Dear All,
We are running Exchange 2010 Version 14.0 (Build 639.21)

We are having an issue where Calendar appointments sent to: User1 which result 
in NDRs from mailbox of: ex-User3 and ex-User4 to request
initiator: User2 (the message indicates the Mailbox for ex-User3 is over its 
limit:

Delivery has failed to these recipients or groups:
E x-us...@180la.com
The recipient's mailbox is full and can't accept messages now. Please try 
resending this message later, or contact the recipient directly.


Diagnostic information for administrators:
Generating server: MAIL.180LA.com
ex-us...@180la.com 
#550 5.2.2 STOREDRV.Deliver: mailbox full. 
My Steps to Resolve:


* I checked the delegate setting on his Mac (Office 2011) and found no 
delegates assigned.
* Logged on to his webmail found ex-User1 and another ex user, not ex-User4, 
removed Both from delegate access.

One day later issue still occurs.

* Logged onto his account via Outlook on a Windows machine Office 2010, found 
no delegates assigned.
* Looked at Manage Full mailbox permissions and Manage Send as permissions, 
setting were default for Owner (User1)


I was wondering if there was another way to manage the delegates or remove the 
delegated access.


Many thanks in advance.

dan cooper
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RE: Retention policy to purge Deleted Items folder

2011-09-30 Thread Rupprecht, James R
Brian's post is how it is supposed to work, but is not how it works in reality.

>From Brian:

Example when an item is moved to DI from a folder w/o a RPT or DPT...

1.  Item comes into Inbox on 1/24/2010 and Inbox has no RPT/DPT. No Start 
Date is stamped, Start Date remains $Null.
2.  The item is deleted by a user on 3/15/2010 and moved to Deleted Items, 
which has a RPT of 30 days on it. The Start Date remains $Null because moves to 
DI don't re-evaluate/change the Start Date.
3.  MFA comes around and scans the mailbox, sees the item in Deleted Items 
with a Start Date of $Null so it uses "Present Date + RPT" instead.
4.  Item has an expiration date of 3/15 + 30 days stamped on it.
5.  Once MFA scan the mailbox on the 30th day after 3/15, it deletes the 
item from DI.

In reality, the date being used when items are moved in this manner is the date 
they were originally received. In fact, you can see this yourself.

Let's say you have a retention policy tag called "Deleted items 30 days" that 
removed items from the deleted items folder after 30 days. You can look at this 
tag using the powershell command:

   Get-RetentionPolicyTag "deleted items 30 days" | fl

Notice the setting for the configuration item "TriggerForRetention". It will 
ALWAYS say "WhenDelivered". In fact, if you change it to "WhenMoved" you break 
the tag.

>From the user end it looks like this... User has an item they received 3 
>months ago. They drop it into the deleted items folder. The item is expired 
>immediately and purged (or whatever action your tag specifies) the next time 
>the managed folder assistant runs. In my case, we discovered this because a 
>user inadvertently dropped a large archive folder into the deleted items 
>folder. They realized the mistake after about 5 minutes but, unfortunately, 
>the MFA had already run and the items were gone. Deleted item recovery 
>recovered the items but the user had to resort them into the folder structure. 
>He was not happy, to say the least.

We've submitted to this to support and they have confirmed our findings.

-jim

Jim Rupprecht
University of Kansas




-Original Message-
From: Beckers, Shawn (IT Services) [mailto:sbeck...@csbsju.edu]
Sent: Friday, September 30, 2011 11:12 AM
To: MS-Exchange Admin Issues
Subject: RE: Retention policy to purge Deleted Items folder

When using Outlook 2010 or OWA to view the message that should have been 
removed, does it say the message has expired near the top of the message?  If 
not, maybe the Managed Folder Assistant (MFA) hasn't run against your mailbox.  
You can force it to run against a chosen mailbox immediately instead of waiting 
by using the command...

Start-ManagedFolderAssistant -Identity MailboxName

I'm assuming you're running SP1 of Exchange 2010.  Starting in SP1 the MFA runs 
constantly in the background and is no longer scheduled.

Also, something worth reading is a forum post by Brian Day (URL below).  You'll 
find an explanation as to how the MFA treats items in 'Deleted Items' near the 
very bottom of the post.  I refer to this every once in a while when dealing 
with strangeness surrounding the 'Deleted Items' folders and retention policy 
tags.

http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/1a06776e-186c-4aa2-ae18-fb57a9f3b719


-Original Message-
From: Maglinger, Paul [mailto:pmaglin...@scvl.com]
Sent: Friday, September 30, 2011 10:50 AM
To: MS-Exchange Admin Issues
Subject: FW: Retention policy to purge Deleted Items folder

Anyone?

-Original Message-
From: Maglinger, Paul [mailto:pmaglin...@scvl.com]
Sent: Thursday, September 29, 2011 5:02 PM
To: MS-Exchange Admin Issues
Subject: Retention policy to purge Deleted Items folder

We have moved a few pilot users over to Exchange 2010.  We have a retention tag 
to permanently delete after 1 day. We then added that retention tag to a 
retention policy, and applied that retention policy to the pilot users' 
mailboxes.  We have set database management to run at 6pm every evening.  It 
doesn't appear that the items are being deleted consistently from Deleted 
Items.  Did I miss a step somewhere?

-Paul

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RE: Deleting Mailboxes in Exchange 2010

2011-10-11 Thread Rupprecht, James R
Those objects are ActiveSync device associations. Exchange 2010 stores 
activesync devices as child nodes of the user object.

-jim

From: Michael B. Smith [mailto:mich...@smithcons.com] 
Sent: Tuesday, October 11, 2011 2:08 PM
To: MS-Exchange Admin Issues
Subject: RE: Deleting Mailboxes in Exchange 2010

Look in adsiedit.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Kiernan, Margaret M. (x2255) [mailto:mkier...@pbwt.com] 
Sent: Tuesday, October 11, 2011 3:06 PM
To: MS-Exchange Admin Issues; Michael B. Smith
Subject: RE: Deleting Mailboxes in Exchange 2010

I'm just getting back to this issue.  The object does not have the protection 
checked off.  I'm just not sure what to do.  I'm hesitant to go ahead with the 
deletion.  Does anyone have suggestions?

Thanks.

From: Michael B. Smith [mailto:mich...@smithcons.com] 
Sent: Friday, August 12, 2011 12:07 PM
To: MS-Exchange Admin Issues
Subject: RE: Deleting Mailboxes in Exchange 2010

This is "deletion protection".

When you create new objects using the 2008/2008R2 ADUC, there is a checkbox 
that says "protect this object from accidental deletion" or something like 
that. I believe it's checked by default.

This is that protection coming into play.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Kiernan, Margaret M. (x2255) [mailto:mkier...@pbwt.com] 
Sent: Friday, August 12, 2011 12:01 PM
To: MS-Exchange Admin Issues
Subject: Deleting Mailboxes in Exchange 2010

Exchange 2010 - Outlook 2007

We have been successfully deleting mailboxes for several months now.  I delete 
the User in AD and that deletes the account in AD along with the mailbox.  
Recently, I have two mailboxes that generate the following error:

"Object  contains other objects.  Are you sure you want to delete 
object  and all of the objects it contains?

If you cancel the running deletion, the objects deleted thus far will not be 
recovered.  

WARNING:  if you select User Delete Subtree server control check box (which is 
below this sentence), all objects within the subtree, including all 
delete-protected objects, will be deleted, and the deletion cannot be 
canceled.  Yes or No"

Can anyone give insight into this?

Thanks.




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RE: Marketing, marketing . . . . . .

2011-11-16 Thread Rupprecht, James R
Constant Contact is good. We like Mail Chimp even better.

From: Harry Singh [mailto:hbo...@gmail.com] 
Sent: Wednesday, November 16, 2011 10:55 AM
To: MS-Exchange Admin Issues
Subject: Re: Marketing, marketing . . . . . .

+1 Constant Contact.

On Wed, Nov 16, 2011 at 11:45 AM, Jonathan Link  wrote:
Outsourcing this so you don't get blacklisted as a spammer.

On Wed, Nov 16, 2011 at 11:31 AM, Stefan Jafs  wrote:
Ok, so Marketing wants to start sending out mass e-mail about new and exciting 
happenings at our company about every month.
Exchange 2007, AD 2003, outlook 2010.
We have 9 different divisions that probably would want to maintain their own 
e-mail lists. I’m guessing the lists would be less than 1,000 each.
What’s the best way of doing this, could e-mails be kept in Excel for easy of 
editing and then parsed from there somehow for sending, or what’s the best way?

-- 
Stefan Jafs
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RE: Cheap UC SSL CA?

2011-12-18 Thread Rupprecht, James R
I personally use Digicert but they are probably more than what you are quoting.

The one thing about buying from certificatesforexchange.com is that the folks 
who run that service actually know a thing or twelve about Exchange so you'll 
get exactly what you need and they will be able to support you. 

-jim

James Rupprecht
University of Kansas



From: Ben Serebin [mailto:b...@reefsolutions.com] 
Sent: Sunday, December 18, 2011 3:19 PM
To: MS-Exchange Admin Issues
Subject: Cheap UC SSL CA?

Hello All,

    Anyone use anything cheaper than this ($60/5 domain cert/yr)? 
http://certificatesforexchange.com/

Thanks,
-Ben

Ben Serebin, Principal

Technology & Exchange Server Consulting
Office: 646.470.9051
Mobile: 646.319.9051
--
Founder / President
New York Exchange User Group
1st and Only Microsoft Exchange Server Group in NYC
--


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RE: ActiveSync Inventory

2012-01-13 Thread Rupprecht, James R
I don't have an answer to your question, but I'm wondering if this script 
actually runs for you? It throws an error for me.

"Pipeline not executed because a pipeline is already executing. Pipelines 
cannot be executed concurrently.
+ CategoryInfo  : OperationStopped: 
(Microsoft.Power...tHelperRunspace:ExecutionCmdletHelperRunspace) [],
   PSInvalidOperationException
+ FullyQualifiedErrorId : RemotePipelineExecutionFailed"

-jim

From: Dan Hyatt [mailto:d...@danhyatt.com]
Sent: Friday, January 13, 2012 10:35 AM
To: MS-Exchange Admin Issues
Subject: ActiveSync Inventory

Hey guys,

I am trying to export a list that would include the following ActiveSync Device 
attributes.

DisplayName, Login, SMTP Address, Devicetype.

I found this script which has everything I need except for the userlogin.

Get-Mailbox | ForEach {Get-ActiveSyncDeviceStatistics -Mailbox:$_.Identity} | 
fl DeviceFriendlyName, Devicetype, DeviceUserAgent, Identity

How would I best also return that data?

Thanks,

Daniel
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RE: Bug trying to send Update to a Cal event in OWA 2010

2012-01-26 Thread Rupprecht, James R
We have about 25,000 EAS users here, many of whom have multiple devices. About 
40 percent of those are iPhones/iPads and most the rest are Android devices 
though we still have a smattering of PalmOS, WebOS hanging around too. I 
personally have a Samsung Epic, a WebOS and a PalmOS device all syncing 
flawlessly with my mailbox.

We do see some scattered issues with iPhones, most of which are related to 
calendars. On the Android side almost all of the issues we see are related to 
older devices (the Motorola devices have been the most problematic). I have not 
looked recently but if we have more than 100 people using TouchDown I'd be 
stunned. TouchDown works well but you do lose some of the tight integration 
features you get with the native clients.

One thing I would suggest when you are troubleshooting. if you have a user or 
device that has issues try removing the ActiveSync policy from the user. After 
you do that delete the device association and set it back up again. The 
overwhelming majority of the issues we've had are related to how the devices 
handle policies.

Jim Rupprecht   
The University of Kansas


From: Michael B. Smith [mailto:mich...@smithcons.com] 
Sent: Thursday, January 26, 2012 10:20 AM
To: MS-Exchange Admin Issues
Subject: RE: Bug trying to send Update to a Cal event in OWA 2010

Windows Mobile is considered "ugly" these days, although I still love my HTC WM 
phone.
 
WP7 and 7.5 were consumer oriented and the enterprise features will start to 
arrive in the next major release of WP. I'll probably switch from WM to WP when 
the Nokia 900 is released in March; even though WP 7.5 misses 3 important 
features to me (IRM, Outlook SMS integration,  and a third which escapes me 
just this moment).
 
I recommend them, and I recommend TouchDown to my clients that have settled on 
Android.
 
Regards,
 
Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com
 
From: justino garcia [mailto:jgarciaitl...@gmail.com] 
Sent: Thursday, January 26, 2012 10:03 AM
To: MS-Exchange Admin Issues
Subject: Re: Bug trying to send Update to a Cal event in OWA 2010
 
Why are IT shops not promoting windows mobile or WIndows Phones?
If this devices won't screw up Exchange accounts or Outlook???
On Wed, Jan 25, 2012 at 3:36 PM, Michael B. Smith  wrote:
There are only two that come close. Windows Mobile and Windows Phone.
 
A close third is TouchDown. As far as I know and have been told, what it 
implements, it implements properly. But it doesn't implement everything.
 
All other licensees have, at a minimum, message fidelity issues (which can lead 
to item corruption) and, at worst, they flat out delete items of various types 
when they shouldn't.
 
Regards,
 
Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com
 
From: pramatow...@mediageneral.com [mailto:pramatow...@mediageneral.com] 
Sent: Wednesday, January 25, 2012 2:41 PM
To: MS-Exchange Admin Issues

Subject: RE: Bug trying to send Update to a Cal event in OWA 2010
 
What our shop supports: 
Company devices - there's a short list, determined more by price than does the 
device play well
User devices- Can be *anything*
 
[1] Company purchased BB's all go on BES.
[2] Company purchased smartphones and iDevs can go on a GOOD server.  
[3] Company or user purchased smartphones and iDevs can use EAS.  
And, if anyone wants to use the browser on the above devices to access OWA, 
have at it )
 
About the only thing we don't do/support is putting a user purchased BB on the 
BES.
 
Our only requirement for EAS is this :
Only devices that fully support ActiveSync are allowed 
 
I don't even know what the above line means :|
 
 
From: justino garcia [mailto:jgarciaitl...@gmail.com] 
Sent: Wednesday, January 25, 2012 12:57 PM
To: MS-Exchange Admin Issues
Subject: Re: Bug trying to send Update to a Cal event in OWA 2010
 
So IT shops are not supporting none Office suppiled devices, and office 
suppiled devices are blackberries or windows mobile\
On Tue, Jan 24, 2012 at 8:12 PM,  wrote:
+ 1. I was thinking this same thing as I as forwarding MBS's message to someone 
I know. BB has taken hits lately for everything from outages to CEO asshattery 
but for an enterprise situation I still think they have it. Depending on what 
you use it for anyway. I feel with bb at least you get a fairly level playing 
field as opposed to different vendors implementing "standards" differently (and 
not just iDevs). 

I might be limited in that I'm in a support role and not havening to show off 
the latest integration with FB/twitfeed/whatever at a sales thing, or impress 
someone with the latest gadget at a business meeting but I want a bb. To each 
their own I guess. I have to support it all because some folks are out there 
trying to make money/sales, some make more$ than me so what can I say, and some 
have them just because they can. 

So it goes. 
/2¥ opinion 

Blackberry
 
From: Don Andrews [mailto:don.andr...@safeway.com] 
Sent: 

RE: Outlook 2011 for MAC ... syncing calendar entries ...

2012-02-07 Thread Rupprecht, James R
If I had a dollar for every Outlook 2011 sync issue we've had I'd be wealthy 
and retired right now.

Just so you know, Mac Office 2011 uses EWS via TCP 443 for connectivity 
regardless of where it is. In the RTM version we observed that the product 
didn't handle EWS budget messages well and this caused huge issues. SP1 has 
been more stable but we continue to see users who have calendar (and some 
mailbox) sync issues with the product. We've opened numerous tickets with 
Microsoft... and Microsoft is quite happy to work the issue with us until it is 
resolved. Unfortunately we never get to a point where we can identify a root 
cause. IMHO this is an issue with one or more malformed items (malformed = 
something Outlook 2011 doesn't like) the item (an possible other items) don't 
sync properly.

Good luck.

Jim Rupprecht   
KU Information Technology   


From: Adm [mailto:sms...@gmail.com] 
Sent: Tuesday, February 07, 2012 1:14 PM
To: MS-Exchange Admin Issues
Subject: Outlook 2011 for MAC ... syncing calendar entries ...

We just started supporting some MACs here at work.
About 40-50 in addition to our 11,000 Windows clients.

MAC user has latest OS, Office 2011 for MAC with SP1.

Working from home, not connected to the LAN. Outlook connection is through 
Outlook Anywhere I am assuming because she can get mail and see calendar 
entries created by accepting meeting invites, etc.

When she schedules through the Scheduling Assistant, everything shows up fine. 
Free busy reflects the time is busy.

The problem is when she creates a calendar entry locally, not using the 
scheduling asst., it is never synced (it seems) and other people see this time 
as free on her calendar.

Thx in advance for any assistance you can provide.
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RE: Outlook 2011 for MAC ... syncing calendar entries ...

2012-02-07 Thread Rupprecht, James R
We are also running the CRA. that has not resolved any of the issues we are 
seeing. On the plus side the CRA occasionally restores appointments to 
calendars that were intentionally deleted (and sometime even properly deleted) 
much to the dismay of my users. Fortunately those users are usually heavy 
calendar users like provosts, chancellors, and deans (oh my!).

Jim Rupprecht
KU Information Technology

-
From: David Liu [mailto:ganymed...@gmail.com] 
Sent: Tuesday, February 07, 2012 3:35 PM
To: MS-Exchange Admin Issues
Subject: Re: Outlook 2011 for MAC ... syncing calendar entries ...

We also run a fairly large Mac shop here & tho we would love to heed MBS's 
guidance about scheduling appts using the same mail client (esp. when 
delegate/manager combos are involved), its not always practical. 

And @ James, yes the EWS budget msgs are still coming through as we log all 
event errors on Exchange. Every time a 2k3 user gets migrated to 2010 & syncs 
to EWS the first time we would get a over-the-budget alert from Ex2k10. 
Likewise for ActiveSync devices. 

Now, my question is does the built-in 2010 Calendar repair process that run 
daily help to either "repair" or flag" these malformed cal. entries? Anyone 
care to chime in on this? 

-
On Tue, Feb 7, 2012 at 3:42 PM, Rupprecht, James R  wrote:
If I had a dollar for every Outlook 2011 sync issue we've had I'd be wealthy 
and retired right now.

Just so you know, Mac Office 2011 uses EWS via TCP 443 for connectivity 
regardless of where it is. In the RTM version we observed that the product 
didn't handle EWS budget messages well and this caused huge issues. SP1 has 
been more stable but we continue to see users who have calendar (and some 
mailbox) sync issues with the product. We've opened numerous tickets with 
Microsoft... and Microsoft is quite happy to work the issue with us until it is 
resolved. Unfortunately we never get to a point where we can identify a root 
cause. IMHO this is an issue with one or more malformed items (malformed = 
something Outlook 2011 doesn't like) the item (an possible other items) don't 
sync properly.

Good luck.

Jim Rupprecht
KU Information Technology


From: Adm [mailto:sms...@gmail.com]
Sent: Tuesday, February 07, 2012 1:14 PM
To: MS-Exchange Admin Issues
Subject: Outlook 2011 for MAC ... syncing calendar entries ...

We just started supporting some MACs here at work.
About 40-50 in addition to our 11,000 Windows clients.

MAC user has latest OS, Office 2011 for MAC with SP1.

Working from home, not connected to the LAN. Outlook connection is through 
Outlook Anywhere I am assuming because she can get mail and see calendar 
entries created by accepting meeting invites, etc.

When she schedules through the Scheduling Assistant, everything shows up fine. 
Free busy reflects the time is busy.

The problem is when she creates a calendar entry locally, not using the 
scheduling asst., it is never synced (it seems) and other people see this time 
as free on her calendar.

Thx in advance for any assistance you can provide.
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shared resource account

2012-02-15 Thread Rupprecht, James R
Exchange 2010, SP1, RU6.

I've created a shared resource account and set a delegate for that account 
using the ESM. I created a resource policy. I then designated one person (not 
the delegate) who can book the resource automatically. Anyone can create an 
in-policy request that is sent to the delegate. Anyone can also create an 
out-of-policy request that is sent to the delegate.

If I create and out-of-policy request it properly goes to the delegate, however 
all in-policy requests are accepted regardless of who makes the appointment.

'Get-CalendarProcessing -Identity it_burge_car_02 | FL'  produces this:

RunspaceId  : ca504481-1a71-419a-938b-1f41fdac2c0b
AutomateProcessing  : AutoAccept
AllowConflicts  : False
BookingWindowInDays : 180
MaximumDurationInMinutes: 2880
AllowRecurringMeetings  : True
EnforceSchedulingHorizon: True
ScheduleOnlyDuringWorkHours : False
ConflictPercentageAllowed   : 0
MaximumConflictInstances: 2
ForwardRequestsToDelegates  : True
DeleteAttachments   : True
DeleteComments  : True
RemovePrivateProperty   : True
DeleteSubject   : False
AddOrganizerToSubject   : True
DeleteNonCalendarItems  : True
TentativePendingApproval: True
EnableResponseDetails   : True
OrganizerInfo   : False
ResourceDelegates   : {home.ku.edu/KU_users/charliebrown}
RequestOutOfPolicy  : {}
AllRequestOutOfPolicy   : True
BookInPolicy: {home.ku.edu/KU_users/linus}
AllBookInPolicy : False
RequestInPolicy : {}
AllRequestInPolicy  : True
AddAdditionalResponse   : False
AdditionalResponse  :
RemoveOldMeetingMessages: True
AddNewRequestsTentatively   : True
ProcessExternalMeetingMessages  : False
RemoveForwardedMeetingNotifications : False
MailboxOwnerId  : 
home.ku.edu/Exchange2010/Service-Accounts-Groups/Testing/it_burge_car_02
Identity: 
home.ku.edu/Exchange2010/Service-Accounts-Groups/Testing/it_burge_car_02
IsValid : True

Any thoughts on why the booking rules are being bypassed and in-policy requests 
are being automatically accepted?

Jim Rupprecht   
KU Information Technology


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RE: shared resource account

2012-02-15 Thread Rupprecht, James R
In this case 'AllBookInPolicy' is set to FALSE which means that the attendant 
is supposed to look at the 'BookInPolicy' attribute. The behavior I am seeing 
is what you would expect if 'AllBookInPolicy' was set to TRUE.

-jim



-Original Message-
From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] 
Sent: Wednesday, February 15, 2012 3:10 PM
To: MS-Exchange Admin Issues
Subject: RE: shared resource account

Looks like it's working as designed.

 An in-policy request is a request that the Resource can accept without needing 
approval from a delegate.

-Original Message-
From: Rupprecht, James R [mailto:jimruppre...@ku.edu]
Sent: Wednesday, February 15, 2012 2:49 PM
To: MS-Exchange Admin Issues
Subject: shared resource account

Exchange 2010, SP1, RU6.

I've created a shared resource account and set a delegate for that account 
using the ESM. I created a resource policy. I then designated one person (not 
the delegate) who can book the resource automatically. Anyone can create an 
in-policy request that is sent to the delegate. Anyone can also create an 
out-of-policy request that is sent to the delegate.

If I create and out-of-policy request it properly goes to the delegate, however 
all in-policy requests are accepted regardless of who makes the appointment.

'Get-CalendarProcessing -Identity it_burge_car_02 | FL'  produces this:

RunspaceId  : ca504481-1a71-419a-938b-1f41fdac2c0b
AutomateProcessing  : AutoAccept
AllowConflicts  : False
BookingWindowInDays : 180
MaximumDurationInMinutes: 2880
AllowRecurringMeetings  : True
EnforceSchedulingHorizon: True
ScheduleOnlyDuringWorkHours : False
ConflictPercentageAllowed   : 0
MaximumConflictInstances: 2
ForwardRequestsToDelegates  : True
DeleteAttachments   : True
DeleteComments  : True
RemovePrivateProperty   : True
DeleteSubject   : False
AddOrganizerToSubject   : True
DeleteNonCalendarItems  : True
TentativePendingApproval: True
EnableResponseDetails   : True
OrganizerInfo   : False
ResourceDelegates   : {home.ku.edu/KU_users/charliebrown}
RequestOutOfPolicy  : {}
AllRequestOutOfPolicy   : True
BookInPolicy: {home.ku.edu/KU_users/linus}
AllBookInPolicy : False
RequestInPolicy : {}
AllRequestInPolicy  : True
AddAdditionalResponse   : False
AdditionalResponse  :
RemoveOldMeetingMessages: True
AddNewRequestsTentatively   : True
ProcessExternalMeetingMessages  : False
RemoveForwardedMeetingNotifications : False
MailboxOwnerId  : 
home.ku.edu/Exchange2010/Service-Accounts-Groups/Testing/it_burge_car_02
Identity: 
home.ku.edu/Exchange2010/Service-Accounts-Groups/Testing/it_burge_car_02
IsValid : True

Any thoughts on why the booking rules are being bypassed and in-policy requests 
are being automatically accepted?

Jim Rupprecht   
KU Information Technology


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The information contained in this message may be privileged and confidential 
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RE: shared resource account

2012-02-15 Thread Rupprecht, James R
Nope. This is a clean calendar created just for testing.

-Original Message-
From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] 
Sent: Wednesday, February 15, 2012 3:26 PM
To: MS-Exchange Admin Issues
Subject: RE: shared resource account

You're right.  That doesn't look like it's recognizing the policy correctly.  

Do any of these people have author or better delegate permissions to this 
calendar?

-Original Message-
From: Rupprecht, James R [mailto:jimruppre...@ku.edu]
Sent: Wednesday, February 15, 2012 3:15 PM
To: MS-Exchange Admin Issues
Subject: RE: shared resource account

In this case 'AllBookInPolicy' is set to FALSE which means that the attendant 
is supposed to look at the 'BookInPolicy' attribute. The behavior I am seeing 
is what you would expect if 'AllBookInPolicy' was set to TRUE.

-jim



-Original Message-
From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net]
Sent: Wednesday, February 15, 2012 3:10 PM
To: MS-Exchange Admin Issues
Subject: RE: shared resource account

Looks like it's working as designed.

 An in-policy request is a request that the Resource can accept without needing 
approval from a delegate.

-Original Message-
From: Rupprecht, James R [mailto:jimruppre...@ku.edu]
Sent: Wednesday, February 15, 2012 2:49 PM
To: MS-Exchange Admin Issues
Subject: shared resource account

Exchange 2010, SP1, RU6.

I've created a shared resource account and set a delegate for that account 
using the ESM. I created a resource policy. I then designated one person (not 
the delegate) who can book the resource automatically. Anyone can create an 
in-policy request that is sent to the delegate. Anyone can also create an 
out-of-policy request that is sent to the delegate.

If I create and out-of-policy request it properly goes to the delegate, however 
all in-policy requests are accepted regardless of who makes the appointment.

'Get-CalendarProcessing -Identity it_burge_car_02 | FL'  produces this:

RunspaceId  : ca504481-1a71-419a-938b-1f41fdac2c0b
AutomateProcessing  : AutoAccept
AllowConflicts  : False
BookingWindowInDays : 180
MaximumDurationInMinutes: 2880
AllowRecurringMeetings  : True
EnforceSchedulingHorizon: True
ScheduleOnlyDuringWorkHours : False
ConflictPercentageAllowed   : 0
MaximumConflictInstances: 2
ForwardRequestsToDelegates  : True
DeleteAttachments   : True
DeleteComments  : True
RemovePrivateProperty   : True
DeleteSubject   : False
AddOrganizerToSubject   : True
DeleteNonCalendarItems  : True
TentativePendingApproval: True
EnableResponseDetails   : True
OrganizerInfo   : False
ResourceDelegates   : {home.ku.edu/KU_users/charliebrown}
RequestOutOfPolicy  : {}
AllRequestOutOfPolicy   : True
BookInPolicy: {home.ku.edu/KU_users/linus}
AllBookInPolicy : False
RequestInPolicy : {}
AllRequestInPolicy  : True
AddAdditionalResponse   : False
AdditionalResponse  :
RemoveOldMeetingMessages: True
AddNewRequestsTentatively   : True
ProcessExternalMeetingMessages  : False
RemoveForwardedMeetingNotifications : False
MailboxOwnerId  : 
home.ku.edu/Exchange2010/Service-Accounts-Groups/Testing/it_burge_car_02
Identity: 
home.ku.edu/Exchange2010/Service-Accounts-Groups/Testing/it_burge_car_02
IsValid : True

Any thoughts on why the booking rules are being bypassed and in-policy requests 
are being automatically accepted?

Jim Rupprecht   
KU Information Technology


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and protected from disclosure.  If the reader of this message is not the 
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message to  
the intended recipient, you are hereby notified that any dissemination,   
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have received this communication in error, please notify us immediately by 
replying to the message and deleting it from your computer. 
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RE: Click on the spam button?

2012-03-29 Thread Rupprecht, James R
We've gone through the same kind of issues with Yahoo and I can tell you from 
that experience that it isn't quite so simple. If Yahoo delivers a message to 
the spam folder and the user subsequently deletes the message from the spam 
folder (or the message is auto-purged after 30 days) this will also generate an 
FBL notice. Yahoo will tell you all day that this isn't true but we've 
replicated this behavior repeatedly.

In order to prevent the FBL notice you must select the message in the spam 
folder and click the 'not spam' button and then delete it from the inbox.

Jim Rupprecht   
University of Kansas Information Technology 


-Original Message-
From: Jason Gurtz [mailto:jasongu...@npumail.com] 
Sent: Thursday, March 29, 2012 8:44 AM
To: MS-Exchange Admin Issues
Subject: Click on the spam button?

Public Service Announcement:
I got two notification via the Yahoo! feedback loop of 2 emails sent from our 
domain being marked as spam by one of their users. Usually this is dumb lusers 
who have forgot their password and click the spam button when they get our 
password reset email. In this case, surprisingly, the two mails where sent by 
me to this very list, one on the 23rd of Feb in RE:
"Change Control methods?", the other on Mar 5th, in RE: "Attachment Handling in 
Exchange 2010 - Why are Outlook and OWA are different."

I'm sure it's a very small minority here who need to know:
spam button != delete button
spam button <> delete button (for you vb/sql people).

On one hand it's funny the person is that far behind in their mail; it's a 
little more disturbing that someone subscribed to this list would be so 
callous. Yahoo! does include the account name of the person who clicked on the 
spam button, but I won't name and shame since it's (hopefully) a beginners 
mistake. Hopefully the list owners agree a person should be unsubscribed if 
they keep clicking the spam button in response to mails from the list (clearly 
they don't want to receive the mail).

We're sorry for this interruption; now back to your regularly scheduled 
programming.

~JasonG


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RE: Postmaster

2012-04-20 Thread Rupprecht, James R
From a command prompt on a DC or exchange server run the following:

csvde -f postmaster.txt -d "dc=domain,dc=com" -p subtree -r 
"(|(mail=postmaster*)(proxyAddresses=smtp:postmaster*)) -l dn -j .\

-f = Output file. Placed in current working directory if no path is specified
-d = Search base
-p = Search scope. Subtree is default if none is specified.
-r = Search filter. The pipe '|' character represents an 'OR' search.
-l = Attribute list to return. In this case we are only interested in the dn of 
the object.
-j = Log file path

This command will run an ldap query and return everything with 'postmaster' at 
the beginning of the email address. You can specify a path for the output file 
along with the name but I usually just CD to the desktop so the output is 
easier to find and the command is cleaner to troubleshoot.

Jim Rupprecht
University of Kansas



From: pramatow...@mediageneral.com [mailto:pramatow...@mediageneral.com] 
Sent: Friday, April 20, 2012 4:48 AM
To: MS-Exchange Admin Issues
Subject: Re: Postmaster

Have you tried taking the one out/changing the one you know (exchangeadmin) 
wait a but for replication and sending another message? 

Blackberry
 
From: Al Rose [mailto:arose...@gmail.com] 
Sent: Friday, April 20, 2012 04:30 AM
To: MS-Exchange Admin Issues  
Subject: Postmaster 
 
Hi everyone,
 
I am trying to setup the postmaster email address in a company.
I have created an account and set the email address to postmas...@domain.com 
but it throws This e-mail address already exists in the organization.
 
I have made a search in AD but could noty find any recipients with the email 
address. I sent a test email to the address which throws back an NDR
 
The following recipient(s) cannot be reached:
 
  ExchangeAdmin on 4/20/2012 10:27 AM
    A configuration error in the recipient's e-mail system prevented 
delivery of this message.  Two recipients are configured with the same e-mail 
address.  Contact your administrator.
 
I checked the ExchangeAdmin account email address which is set to postmaster 
but cant find the second which has the email address.
 
Any idea?
 
Thanks
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eDiscovery tools for Exchange .pst files

2012-04-25 Thread Rupprecht, James R
Looking for recommendations on tools to search .pst files. Here is what I 
want...

1. Can access/search .pst files (including any message attachments) located on 
a read-only network share.
2. Is simple enough be be understood by people who are good lawyers but average 
users.
3. Allows export of results to a new (local) .pst file or individual messages.
4. Has 'decent' support by the vendor that said lawyers can call when they have 
questions or need help.

Anyone use anything that they really love or really hate?

Thanks in advance.

Jim Rupprecht
University of Kansas


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RE: Keep Service Accounts from accumulating auto-responders, etc.

2012-10-17 Thread Rupprecht, James R.
We generally tell service owners that they need to watch these accounts in case 
anyone responds to a message.

Most of them ignore the advice and create a "move to trash" rule. We are setup 
to delete items in the trash older than 30 days which effectively prevents any 
significant mail accumulations.

Jim Rupprecht
University of Kansas

-Original Message-
From: Kurt Buff [mailto:kurt.b...@gmail.com] 
Sent: Wednesday, October 17, 2012 11:49 AM
To: MS-Exchange Admin Issues
Subject: Re: Keep Service Accounts from accumulating auto-responders, etc.

On Wed, Oct 17, 2012 at 8:11 AM, N Parr  wrote:
> How does everyone handle it?  Things like SQL servers that need real 
> accounts to send emails.  Permanently del rules are only client side 
> so they don't work.  Forward them all to a single account so you only 
> have to worry about purging one account?  Maybe do something with a transport 
> rule?
> Server is Exch 2010.

I'm not familiar with E2010, but it used to be (E2003 and earlier) that you 
could specify delivery restrictions on accounts - setting up a restriction of 
"only from" with an empty list, or a single null account (say an empty DL) 
should work.

It would generate an NDR for denied senders, though, if that's of any concern.

Kurt

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RE: Outlook tries to connect to port 443 on Domain Controller

2012-10-30 Thread Rupprecht, James R.
I'd bet it is AUTODISCOVER.

Take a look at 
http://blogs.technet.com/b/exchdxb/archive/2012/05/10/troublshooting-autodiscover-exchange-2007-2010.aspx

1/3 of the way down that page you will see:

"6. Outlook uses the appropriate configuration information and connection 
settings to connect to your Exchange messaging environment.

When Outlook 2007/2010  is started on a client that is not domain-connected, it 
first tries to locate the Autodiscover service by looking up the SCP object in 
Active Directory. Because the client is unable to contact Active Directory, it 
tries to locate the Autodiscover service by using Domain Name System (DNS). In 
this scenario, the client will determine right side of the user’s e-mail 
address, that is, contoso.com, and check DNS by using two predefined URLs. For 
example, if your SMTP domain is contoso.com, Outlook will try the following two 
URLs to try to connect to the Autodiscover service:

   https://contoso.com/autodiscover/autodiscover.xml
   https://autodiscover.contoso.com/autodiscover/autodiscover.xml";

Jim Rupprecht
University of Kansas




-Original Message-
From: Wayne Dueck [mailto:wayne.l.du...@state.or.us] 
Sent: Tuesday, October 30, 2012 3:58 PM
To: MS-Exchange Admin Issues
Subject: Outlook tries to connect to port 443 on Domain Controller

My firewall person has brought it to my attention that Outlook.exe on our 
Citrix servers is trying to connect to port 443 on our domain controllers and I 
can not figure out why. Does anyone have any ideas?
Thanks,
-Wayne
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RE: Reconnect Exchange 2010 mailbox

2013-02-04 Thread Rupprecht, James R.
Run Clean-MailboxDatabase against the database that hosts the reconnected 
mailbox.

Jim Rupprecht   
KU Information Technology   

- Original Message -
From: Tom Miller [mailto:tmil...@sfgtrust.com] 
Sent: Monday, February 04, 2013 11:40 AM
To: MS-Exchange Admin Issues
Subject: Reconnect Exchange 2010 mailbox

We have an account that was disabled accidentally.  I recreated the account in 
ADUC, and used the "reconnect" option in the EMC.  However, when I go into the 
account on OWA, the web page states that the account is disabled, but it is 
not.  Anyone have any suggestions?

Tom
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RE: Is New-MailboxExportRequest available in Exchange 2010 SP1

2013-02-12 Thread Rupprecht, James R.
If you get that error it usually means that the account you are using doesn't 
have the appropriate rights.

If I recall correctly, New-MailboxExportRequest requires Organization 
Management rights or can be individually delegated using "Mailbox Import 
Export" Role.

Jim Rupprecht   
Enterprise Architect, Microsoft Technologies
The University of Kansas Information Technology 

- Original Message -
From: Todd Lemmiksoo [mailto:tlemmik...@gmail.com] 
Sent: Tuesday, February 12, 2013 8:54 PM
To: MS-Exchange Admin Issues
Subject: Is New-MailboxExportRequest available in Exchange 2010 SP1

I Get this error message when I try to run New-MailboxExportRequest >> The term 
is not recognized as the name of a cmdlet, function, script file, or operable 
program.

-- 
T. Todd Lemmiksoo 
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RE: SP3

2013-02-25 Thread Rupprecht, James R.
There is a database conversion noted for SP3 that requires the store to be 
dismounted. For those that have upgraded... how long did that conversion take? 
I have 80 databases that are 400-600G each... I am not looking forward to this 
conversion.

A question for you on this, Michael. I have a bit of paranoia about the 
conversion process... I have a large DAG and am wondering if I can upgrade a 
node and then move the databases back to the AP1 note one at a time to minimize 
the offline time for each... the thinking being that each database conversion 
could have as much system resource for the conversion as possible rather than 
competing with a dozen other databases all converting at once? Or are my fears 
unfounded here.

Jim Rupprecht
The University of Kansas

- Original Message -
From: Michael B. Smith [mailto:mich...@smithcons.com] 
Sent: Monday, February 25, 2013 9:42 AM
To: MS-Exchange Admin Issues
Subject: RE: SP3

I've been running it for months.

SP3 is basically SP2 UR6 plus the necessary changes to support 2013 
co-existence. Otherwise, there is very little new code.

From: Steve Ens [mailto:stevey...@gmail.com] 
Sent: Monday, February 25, 2013 10:38 AM
To: MS-Exchange Admin Issues
Subject: SP3

Installed yesterday with no issuesso far...knock on wood.
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