[ilugd] Candidate for Hall Of Shame ?

2008-07-15 Thread narendra sisodiya
Can  a internal website become part of Hall of Shame - web list ?
In IIT Delhi , the internal registration website is only accessible via IE
and not Firefox. We have made good enough voice for this but still no
progress. Can we include the internal registration website 10.80.23.78 in
the same ?

Thanks
-- 
 Best Regards --
Narendra Sisodiya MTech, IIT Delhi
mob : 98931-19531
skype : narendra_sisodiya
webpage : http://narendra.sisodiya.googlepages.com/aboutme
[EMAIL PROTECTED] : http://www.lug-iitd.org
- Jai Hind --
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Re: [ilugd] Candidate for Hall Of Shame?

2008-05-17 Thread Manish
On Tue, May 13, 2008 at 10:54 PM, Manish wrote:
 On Tue, May 13, 2008 at 9:50 PM, Raj Mathur wrote:
 On Tuesday 13 May 2008, Manish wrote:
   I am going to remove their name from the Hall of Shame.

  Hmm, instead of removing it, why not make a section that prominently
  displays the names of organisations who have listened to the community
  and made their sites FOSS-friendly?  That might encourage more
  organisations to follow suit: ``See?  If IDBI and ICICI can do it, so
  can you!''.

  You might also consider adding a short history of the correspondence you
  had with them, which can be used by people trying to get other sites to
  be more open.  And once again, nice work!

 Excellent idea!  Will do it as soon as I find sufficient free time to
 summarize.

Finally done!
Made an entry to Successes section and full story here:
http://wiki.linux-delhi.org/cgi-bin/twiki/view/Main/HowIDBIWasWonBack

-- Manish

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Re: [ilugd] Candidate for Hall Of Shame?

2008-05-13 Thread Manish
  On Tue, Apr 29, 2008 at 4:38 PM, Manish wrote:
 On Tue, Apr 22, 2008 at 7:11 PM, Manish wrote:
   I have been following up with IDBI bank on the same issue for past few
   weeks (they move slower than frozen molasses going uphill).  They were
   told about Hall of Shame and their entry there.  I am getting nowhere
   with them and am considering moving to AXIS bank.  Here's the latest
   correspondance.
  
An encouraging update from IDBI on the above issue:
  
We wish to inform you that the necessary rectification is under
process and you can log in to your Internet Banking account using
Linux and Firfox within 10 days. Kindly bear with us.

A small win.  I am glad to inform that IDBI have finally come through
on their promise.  Login tested successfully from Firefox 2 on Windows
and Firefox 3 on Ubuntu. :)

I am going to remove their name from the Hall of Shame.

-- Manish

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Re: [ilugd] Candidate for Hall Of Shame?

2008-05-13 Thread Raj Mathur
On Tuesday 13 May 2008, Manish wrote:
 [snip]
 A small win.  I am glad to inform that IDBI have finally come through
 on their promise.  Login tested successfully from Firefox 2 on
 Windows and Firefox 3 on Ubuntu. :)

Congratulations!  This would be a success story in itself :)

 I am going to remove their name from the Hall of Shame.

Hmm, instead of removing it, why not make a section that prominently 
displays the names of organisations who have listened to the community 
and made their sites FOSS-friendly?  That might encourage more 
organisations to follow suit: ``See?  If IDBI and ICICI can do it, so 
can you!''.

You might also consider adding a short history of the correspondence you 
had with them, which can be used by people trying to get other sites to 
be more open.  And once again, nice work!

Regards,

-- Raju
-- 
Raj Mathur[EMAIL PROTECTED]  http://kandalaya.org/
   GPG: 78D4 FC67 367F 40E2 0DD5  0FEF C968 D0EF CC68 D17F
PsyTrance  Chill: http://schizoid.in/   ||   It is the mind that moves

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Re: [ilugd] Candidate for Hall Of Shame?

2008-05-13 Thread Manish
On Tue, May 13, 2008 at 9:50 PM, Raj Mathur wrote:
 On Tuesday 13 May 2008, Manish wrote:
   [snip]

  A small win.  I am glad to inform that IDBI have finally come through
   on their promise.  Login tested successfully from Firefox 2 on
   Windows and Firefox 3 on Ubuntu. :)

  Congratulations!  This would be a success story in itself :)

Thank you.  Will also try to have them change the notice on the page
that declares that it works best with IE.  Let's see how that goes.

   I am going to remove their name from the Hall of Shame.

  Hmm, instead of removing it, why not make a section that prominently
  displays the names of organisations who have listened to the community
  and made their sites FOSS-friendly?  That might encourage more
  organisations to follow suit: ``See?  If IDBI and ICICI can do it, so
  can you!''.

  You might also consider adding a short history of the correspondence you
  had with them, which can be used by people trying to get other sites to
  be more open.  And once again, nice work!

Excellent idea!  Will do it as soon as I find sufficient free time to
summarize.  I also owe IDBI helpdesk and management a thank you note
to let them know that their efforts and understanding is appreciated
(may be also a small 2 cm ad in a newspaper.. how much will it cost
anyway, right?)

-- Manish

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Re: [ilugd] Candidate for Hall Of Shame?

2008-05-03 Thread Shiv
From: Ravi Kumar [EMAIL PROTECTED]

Keep  hinting your pressure, and they will come out from cover to talk,..


Hi,
This appears to be the final nail in the ABN-Amro coffin:-

We thank you for sharing your feedback withus. However we wish to inform you 
that currently Net Banking can be bestaccessed in Windows, Windows 95 (or a 
later version) or windows NTA browser(preferably Microsoft internet explorer 
Version 5 or a later version)


On another note, there seems to be no easy way of accessing the Hall of Shame. 
I forgot how I got there the first time, and now I can't seem to get back!!
This link returned by google is broken -- 
http://lug-delhi.org/wiki/HallOfShame/
This link on Wikipedia seems broken -- 
http://www.lug-delhi.org/wiki/HallOfShame/Websites

 
With Warm Regards, 
Shivkumar 
linux user no: 450769
blog: outbackwifi.blogspot.com 
profile: www.linkedin.com/in/shivjags








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Re: [ilugd] Candidate for Hall Of Shame?

2008-05-03 Thread Raj Mathur
On Saturday 03 May 2008, Shiv wrote:
 From: Ravi Kumar [EMAIL PROTECTED]
 
 Keep  hinting your pressure, and they will come out from cover to
  talk,..

 Hi,
 This appears to be the final nail in the ABN-Amro coffin:-

 We thank you for sharing your feedback withus. However we wish to
 inform you that currently Net Banking can be bestaccessed in Windows,
 Windows 95 (or a later version) or windows NTA browser(preferably
 Microsoft internet explorer Version 5 or a later version) 

 On another note, there seems to be no easy way of accessing the Hall
 of Shame. I forgot how I got there the first time, and now I can't
 seem to get back!! This link returned by google is broken --
 http://lug-delhi.org/wiki/HallOfShame/ This link on Wikipedia seems
 broken -- http://www.lug-delhi.org/wiki/HallOfShame/Websites

  http://wiki.linux-delhi.org/cgi-bin/twiki/view/Main/HallOfShame

is the location.  Please make an entry for ABN Amro there.  You may want 
to put the relevant excerpts from their letter there too, just to drive 
the point home, you know? :)

Regards,

-- Raju
-- 
Raj Mathur[EMAIL PROTECTED]  http://kandalaya.org/
   GPG: 78D4 FC67 367F 40E2 0DD5  0FEF C968 D0EF CC68 D17F
PsyTrance  Chill: http://schizoid.in/   ||   It is the mind that moves

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Re: [ilugd] Candidate for Hall Of Shame?

2008-05-01 Thread Manish
On Thu, May 1, 2008 at 10:02 AM, Anand Shankar wrote:

  I believe most of these banks/institutions would be outsourcing this
  work. Could we suggest certain clauses in RFPs which can take care of
  this situation? Should we suggest a community standardised Acceptance
  Testing Framework so as to resolve this issue more decently? At least
  then we can ask these organisations to adhere to this framework.

Very sensible.  +1  If it can right amount of technical details
wrapped in right kind of legalese then  most outsourcers should be
able to plug it in their RFPs quite easily.

-- Manish

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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-30 Thread Sudev Barar
2008/4/29 Yashpal Nagar [EMAIL PROTECTED]:
  
   An encouraging update from IDBI on the above issue:
  
   We wish to inform you that the necessary rectification is under
   process and you can log in to your Internet Banking account using
   Linux and Firfox within 10 days. Kindly bear with us.

Sometimes showing the stick has better results than using it.

-- 
Regards,
Sudev Barar

Read http://blog.sudev.in for topics ranging from here to there.

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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-30 Thread Anupam Jain
On Tue, Apr 29, 2008 at 4:38 PM, Manish [EMAIL PROTECTED] wrote:
   On Tue, Apr 22, 2008 at 7:11 PM, Manish wrote:
 I have been following up with IDBI bank on the same issue for past few
 weeks (they move slower than frozen molasses going uphill).  They were
 told about Hall of Shame and their entry there.  I am getting nowhere
 with them and am considering moving to AXIS bank.  Here's the latest
 correspondance.

  An encouraging update from IDBI on the above issue:

  We wish to inform you that the necessary rectification is under
  process and you can log in to your Internet Banking account using
  Linux and Firfox within 10 days. Kindly bear with us.

  :)

Goes to show good intentions on the part of the bank, they actually
want to retain customers and are open to feedback. Assuming this is
the case with most organisations, I wish more Linux users would
complain when things don't work with free software. Complaining really
does work!

gyan
Reminds me of my college days when instead of using Matlab, I made it
a point to do all my assignments in Octave and explicitly print
*Generated using Octave* on every single graph I submitted. I'm not
sure if I brought about a big change but atleast I had fun explaining
what Octave is to people :)

Passive Resistance is the key to all problems. It is not possible to
bring about change by compromising (using Wine/ie4Linux/Dual-booting
etc.). Make the effort on behalf of all Linux users and keep fighting
the good fight.
/gyan

 :)

-- Anupam

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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-30 Thread Roshan
--- Anupam Jain wrote:

 On Tue, Apr 29, 2008 at 4:38 PM, Manish wrote:

   An encouraging update from IDBI on the above
 issue:
 
   We wish to inform you that the necessary
 rectification is under
   process and you can log in to your Internet
 Banking account using
   Linux and Firfox within 10 days. Kindly bear with
 us.

Hope, they'll slowly learn to spell Firefox correctly
(note the typo: Firfox). Actually, they need not make
changes for a browser, but, for ensuring that their
websites and web-apps adhere to web standards. 

 gyan
 Reminds me of my college days when instead of using
 Matlab, I made it
 a point to do all my assignments in Octave and
 explicitly print
 *Generated using Octave* on every single graph I
 submitted. I'm not
 sure if I brought about a big change but atleast I
 had fun explaining
 what Octave is to people :)

Much Appreciated! I'm curious to know if it was on
Windows or under some Linux distro. 

[snip]...

 /gyan


--
http://www.gnu.org.in
http://www.somaiya.edu/sksasc


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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-30 Thread Puneet Lakhina
On Wed, Apr 30, 2008 at 1:52 PM, Roshan [EMAIL PROTECTED] wrote:

 --- Anupam Jain wrote:

  On Tue, Apr 29, 2008 at 4:38 PM, Manish wrote:

An encouraging update from IDBI on the above
  issue:
  
We wish to inform you that the necessary
  rectification is under
process and you can log in to your Internet
  Banking account using
Linux and Firfox within 10 days. Kindly bear with
  us.

 Hope, they'll slowly learn to spell Firefox correctly
 (note the typo: Firfox). Actually, they need not make
 changes for a browser, but, for ensuring that their
 websites and web-apps adhere to web standards.


I read this a lot, should adhere to web standards. What are and where are
these standards?The simplest case, take the XMLHttpRquest object in
javascript. There isnt a standard way of obtaining it. Layout related things
have issues between open source browsers itself.

Ofcourse there are toolkits such as dojo which make it easier for you, but
they are also just acknowledging the lack of standards in the web browser
world, and doing the hardpart for you.

Hence as of now, all websites have to understand what browsers theyl
support.


  gyan
  Reminds me of my college days when instead of using
  Matlab, I made it
  a point to do all my assignments in Octave and
  explicitly print
  *Generated using Octave* on every single graph I
  submitted. I'm not
  sure if I brought about a big change but atleast I
  had fun explaining
  what Octave is to people :)

 Much Appreciated! I'm curious to know if it was on
 Windows or under some Linux distro.

 [snip]...

  /gyan


 --
 http://www.gnu.org.in
 http://www.somaiya.edu/sksasc


  Get the freedom to save as many mails as you wish. To know how, go to
 http://help.yahoo.com/l/in/yahoo/mail/yahoomail/tools/tools-08.html

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-- 
Puneet
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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-30 Thread Manish
On Wed, Apr 30, 2008 at 7:42 AM, Sudev Barar [EMAIL PROTECTED] wrote:
 2008/4/29 Yashpal Nagar [EMAIL PROTECTED]:

   
 An encouraging update from IDBI on the above issue:

 We wish to inform you that the necessary rectification is under
 process and you can log in to your Internet Banking account using
 Linux and Firfox within 10 days. Kindly bear with us.

  Sometimes showing the stick has better results than using it.


I guess.  Let's wait and watch for 10 days. :)

-- Manish

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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-30 Thread Manish
On Wed, Apr 30, 2008 at 8:14 AM, Anupam Jain wrote:

 On Tue, Apr 29, 2008 at 4:38 PM, Manish wrote:
 On Tue, Apr 22, 2008 at 7:11 PM, Manish wrote:
   I have been following up with IDBI bank on the same issue for past few
   weeks (they move slower than frozen molasses going uphill).  They were
   told about Hall of Shame and their entry there.  I am getting nowhere
   with them and am considering moving to AXIS bank.  Here's the latest
   correspondance.
  
An encouraging update from IDBI on the above issue:
  
We wish to inform you that the necessary rectification is under
process and you can log in to your Internet Banking account using
Linux and Firfox within 10 days. Kindly bear with us.
  
:)

  Goes to show good intentions on the part of the bank, they actually
  want to retain customers and are open to feedback. Assuming this is
  the case with most organisations, I wish more Linux users would
  complain when things don't work with free software. Complaining really
  does work!


Possibly.  But they sent this response only after I had had enough
(approx. 3 months) and my language and tone showed that I was at the
end of the line and told them that I will kill my account within next
week.

  gyan
  Reminds me of my college days when instead of using Matlab, I made it
  a point to do all my assignments in Octave and explicitly print
  *Generated using Octave* on every single graph I submitted. I'm not
  sure if I brought about a big change but atleast I had fun explaining
  what Octave is to people :)

:)  I am making lots of official reports using PDFLatex now, not
(just) because it's cool but also because MS Word was sucking life out
of me.  Emacs and LaTeX have really made it lots of things easy for
me.

  Passive Resistance is the key to all problems. It is not possible to
  bring about change by compromising (using Wine/ie4Linux/Dual-booting
  etc.). Make the effort on behalf of all Linux users and keep fighting
  the good fight.
  /gyan

   :)

Absolutely.  I have started discussions/debate with Lenovo starting
this afternoon to see if I can reclaim M$ tax (Vista Business).  I am
not against their installing the OS but not giving me a choice to buy
the computer with an alternate or no OS.  It's not for them to decide
what software I am going to run on my computer.  I'm writing this
email from the same laptop using Ubuntu 8.04.

Let's see how it goes.  I hope I have enough patience.

-- Manish

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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-30 Thread Ravi Kumar
On 4/25/08, Shiv [EMAIL PROTECTED] wrote:

 The ABN Amro story gets more interesting. Here is a transcript:

 Here is what they responded:
 Dear Customer,

 This is with reference to your email dated
 April 23, 2008. At the outset we would like to thank you for the time
 taken
 and effort made by you in sharing your concerns with us.

 We wish to inform you that we have forwarded
 your concern to our customer service manager in Delhi, who shall be glad
 to discuss the same with you, post evaluating the same.

 Please quote reference number R283200804244076 in case any further
 clarification / assistance is required regarding this
 query.


This is an autogenerated mail response sent to you. So whenever you send the
mails there, it completely depends how they did implemented the system.

Keep  hinting your pressure, and they will come out from cover to talk,..
Good Work


-- 
-=Ravi=-
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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-30 Thread Anand Shankar
After going through the thread, I have an observation:

Do some of us realise that these institutions may not be delivering
what we expect, not because that they do not want to do it, but
because, perhaps that they have no clue how to do it. It has some
thing to do with the developer / manager education and training.

What does the average programmer in most shops use to develop these
sites - do they hard code or they use some toolkit? Suppose some one
uses a toolkit which is popular on Windows - he has been doing it and
thats the only thing he knows, he will produce what we call Hall of
shame sites.  His manager is not bothered either, as he needs to get
the job done at the earliest. The manager uses the easiest and
cheapest resource available to him. His problems start when the FOSS
community start bombarding that the site does not work. His programmer
simply puts a blank face: I do'nt know what these guys want / how to
do so as to make it run on Firefox/ Opera. Other programmers are still
plain lazy - why should I do it: In any case 90%+ visitors to my site
don't have a problem, and in the balance only less than 0.1% may ever
register a complaint. So the situations just keeps sailing. Most
managers in such situations also have an ignore attitude, bcoz it
doesnt affect their targets / KPAs.

Do we have pointers to resources for such guys: Both programmers and
managers to be able to do it in toolkit of their choice?

anand

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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-30 Thread Puneet Lakhina
On Wed, Apr 30, 2008 at 5:02 PM, Ashish Shukla आशीष शुक्ल 
[EMAIL PROTECTED] wrote:

 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

  Puneet == Puneet Lakhina [EMAIL PROTECTED] writes:

Puneet I read this a lot, should adhere to web standards. What are
 and where are
Puneet these standards?

 W3C[1] does web standards.



Puneet The simplest case, take the XMLHttpRquest object in
Puneet javascript. There isnt a standard way of obtaining
Puneet it.

 W3C has a working draft on XMLHttpRequest[2].

 [1] - http://www.w3.org/
 [2] - http://www.w3.org/TR/2007/WD-XMLHttpRequest-20070618/

 HTH


The thing in browser world is, the innovation comes from the browser
companies which is then replicated in other browsers in different ways.
Hence a lot of code gets written(habits get built), before the standard
document comes around. So the average web developer always has to write
something like this for completeness.

if(firefox) {
//do firefoxy way
}else if(IE6) {
//do IE6 way
}
 ..and so on

You can say M$ flouts standards but it does do good stuff also like the
XMLHttpRequest object itself. Moreover even if IE isnt standards compliant,
it is the browser of 90% of your visitors. So ignoring it for standards isnt
an option any web dev has.

These references are good, but as long as the compliance isnt consistent, ul
see code like above, and a hall of shame.


 - --
 Ashish Shukla आशीष शुक्ल
 http://wahjava.wordpress.com/
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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-30 Thread Kenneth Gonsalves

On 01-May-08, at 12:00 AM, Anand Shankar wrote:

 Do some of us realise that these institutions may not be delivering
 what we expect, not because that they do not want to do it, but
 because, perhaps that they have no clue how to do it.

it is quite simple: for css, js and html, IE follows a different  
'standard' from the accepted standards. All M$ tools are designed to  
follow this standard, and hence, by default products of these tools  
may not be compatible with other browsers. So it is not evil on the  
part of the managers and 'programmers' - sheer ignorance. The problem  
is that it is not easy to make something compatible with both IE and  
other browsers. It is expensive - so unless the expense is worth it,  
they will not do it. Note that it is easier to write a standards  
compliant page and then tweak for IE than to the reverse. And it  
requires a good knowledge of css, js and html - which eliminates 95%  
of all web programmers. A long, uphill task.


-- 
regards

Kenneth Gonsalves
Associate, NRC-FOSS
[EMAIL PROTECTED]
http://nrcfosshelpline.in/code/





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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-30 Thread Anand Shankar
On Thu, May 1, 2008 at 9:25 AM, Kenneth Gonsalves [EMAIL PROTECTED] wrote:

 So it is not evil on the
  part of the managers and 'programmers' - sheer ignorance. The problem
  is that it is not easy to make something compatible with both IE and
  other browsers. It is expensive - so unless the expense is worth it,
  they will not do it. Note that it is easier to write a standards
  compliant page and then tweak for IE than to the reverse. And it
  requires a good knowledge of css, js and html - which eliminates 95%
  of all web programmers. A long, uphill task.



So, is an activist Hall of Shame on
So it is not evil on the part of the managers and 'programmers' -
sheer ignorance.
an answer?

I believe most of these banks/institutions would be outsourcing this
work. Could we suggest certain clauses in RFPs which can take care of
this situation? Should we suggest a community standardised Acceptance
Testing Framework so as to resolve this issue more decently? At least
then we can ask these organisations to adhere to this framework.

anand

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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-30 Thread Kenneth Gonsalves

On 01-May-08, at 10:02 AM, Anand Shankar wrote:

 So, is an activist Hall of Shame on
 So it is not evil on the part of the managers and 'programmers' -
 sheer ignorance.
 an answer?

unless you believe that the boards of directors of banks are issuing  
specific instructions only to support IE

 I believe most of these banks/institutions would be outsourcing this
 work. Could we suggest certain clauses in RFPs which can take care of
 this situation? Should we suggest a community standardised Acceptance
 Testing Framework so as to resolve this issue more decently? At least
 then we can ask these organisations to adhere to this framework.

this is the best suggestion I have ever seen on the subject - if you  
could set the ball rolling with a framework for this we could start a  
wiki page on the subject


-- 
regards

Kenneth Gonsalves
Associate, NRC-FOSS
[EMAIL PROTECTED]
http://nrcfosshelpline.in/code/





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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-29 Thread Manish
  On Tue, Apr 22, 2008 at 7:11 PM, Manish wrote:
I have been following up with IDBI bank on the same issue for past few
weeks (they move slower than frozen molasses going uphill).  They were
told about Hall of Shame and their entry there.  I am getting nowhere
with them and am considering moving to AXIS bank.  Here's the latest
correspondance.

An encouraging update from IDBI on the above issue:

We wish to inform you that the necessary rectification is under
process and you can log in to your Internet Banking account using
Linux and Firfox within 10 days. Kindly bear with us.

:)

-- Manish

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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-29 Thread Kenneth Gonsalves

On 29-Apr-08, at 4:38 PM, Manish wrote:

  I have been following up with IDBI bank on the same issue for  
 past few
  weeks (they move slower than frozen molasses going uphill).  They  
 were
  told about Hall of Shame and their entry there.  I am getting  
 nowhere
  with them and am considering moving to AXIS bank.  Here's the latest
  correspondance.

 An encouraging update from IDBI on the above issue:

 We wish to inform you that the necessary rectification is under
 process and you can log in to your Internet Banking account using
 Linux and Firfox within 10 days. Kindly bear with us.


w00t- keep the pressure on

-- 
regards

Kenneth Gonsalves
Associate, NRC-FOSS
[EMAIL PROTECTED]
http://nrcfosshelpline.in/code/





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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-29 Thread Yashpal Nagar
Manish wrote:
   On Tue, Apr 22, 2008 at 7:11 PM, Manish wrote:
 I have been following up with IDBI bank on the same issue for past few
 weeks (they move slower than frozen molasses going uphill).  They were
 told about Hall of Shame and their entry there.  I am getting nowhere
 with them and am considering moving to AXIS bank.  Here's the latest
 correspondance.

 An encouraging update from IDBI on the above issue:

 We wish to inform you that the necessary rectification is under
 process and you can log in to your Internet Banking account using
 Linux and Firfox within 10 days. Kindly bear with us.

   
Nice to see some effect; ICICI, HSBC found works well no problem :)

Regards
Yash



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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-25 Thread Anil Seth
  Date: Fri, 25 Apr 2008 06:05:29 +0530
  From: Kenneth Gonsalves [EMAIL PROTECTED]
  Subject: Re: [ilugd] Candidate for Hall Of Shame?
  To: The Linux-Delhi mailing list ilugd@lists.linux-delhi.org
  Message-ID: [EMAIL PROTECTED]
  Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed


  On 24-Apr-08, at 8:23 PM, Anil Seth wrote:

   Incidentally, I had an unfortunate irritant with HDFC as well - for
credit card security code. But they were much more sympathetic though
I had to use Opera with Mask as IE option to actually register the
security code.

  all HDFC stuff works for me with firefox without any tweaking. Things
  keep crashing, but that is because the coding is crappy -nothing to
  do with firefox. For example, I was booking a bus ticket which sent
  me to the HDFC portal. Entered everything and clicked 'pay', then
  clicked confirm, then I get a form asking me to join verisign secure
  or something like that. There is a link saying that I can do this
  later and can proceed with my transaction. I click that and it says
  'transaction cancelled' and times out. Second time round, i click
  register for the verisign thing. A form appears and i click on
  'help'. A popup appears with the help message. I click 'close' on the
  popup and everything closes and I am returned to the bus company
  site. However, the transaction has gone through and I have my ticket.


  --
  regards

  Kenneth Gonsalves
  Associate, NRC-FOSS
  [EMAIL PROTECTED]
  http://nrcfosshelpline.in/code/

Here is the problem:

On HDFC's home page,under Login to your account, Selecting
NetSafe/Verified by Visa/MasterCard SecureCode and choosing to
Register, pops up a window warning that Cookies are Disabled.
Clicking on 'Click here' works with Opera (masked as IE) however with
Firefox 2 on Fedora 8, it gives the error:

  Only Internet Explorer with version 5.0 or above and Firefox with
Version 1.5 or above are Supported.

Once I have registered, I have been able to use my credit card with
the SecureCode using Firefox on Fedora.
Incidentally, SecureCode should make online use of Credit Card safer.

Regards
Anil

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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-25 Thread Kenneth Gonsalves

On 25-Apr-08, at 6:28 PM, Anil Seth wrote:

 Once I have registered, I have been able to use my credit card with
 the SecureCode using Firefox on Fedora.
 Incidentally, SecureCode should make online use of Credit Card safer.

nothing is safe in HDFC. I applied to open an account there and  
received my first phishing mail with all my details - email address,  
full name etc, *before* my account was officially opened - they even  
knew the branch in which I had opened it.


-- 
regards

Kenneth Gonsalves
Associate, NRC-FOSS
[EMAIL PROTECTED]
http://nrcfosshelpline.in/code/





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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-25 Thread Shiv
The ABN Amro story gets more interesting. Here is a transcript:

Here is what they responded:
Dear Customer, 

This is with reference to your email dated
April 23, 2008. At the outset we would like to thank you for the time taken
and effort made by you in sharing your concerns with us. 

We wish to inform you that we have forwarded
your concern to our customer service manager in Delhi, who shall be glad
to discuss the same with you, post evaluating the same. 

Please quote reference number R283200804244076 in case any further 
clarification / assistance is required regarding this
query.  



Here is what I had written in response to their email:

Dear Sir/Madam,
Thank you for your unsatisfactory response.
I would like to inform you that I am submitting ABN Amro's website to the
Linux Hall Of Shame as you have deliberately prevented a large population
of Linux users from accessing your site.
I would also request you to forward me the contact details of your Corporate
Communications Head since I would like to forward the listing of ABN Amro
on the Hall of Shame to that person.
 
  

 With Warm Regards, 
Shivkumar 
linux user no: 450769
blog: outbackwifi.blogspot.com 
profile: www.linkedin.com/in/shivjags


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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-24 Thread Anil Seth
  Date: Tue, 22 Apr 2008 17:27:01 +0530 (IST)
   From: Shiv [EMAIL PROTECTED]

   Hi,
   I was not able to access netbanking on ABN Amro Bank's website
using Firefox on Ubuntu.
   When I wrote to them, this is the reply I got:-
   Dear Mr. Jagannath,

 I got the same stupid response. However, the site works if you give
 the following url(at least till now):

 
https://netbanking.abnamro.co.in/BANKAWAY?Action.RetUser.Init.001=YAppSignonBankId=ABNAppType=corporate

 This has finally motivated me into closing this account - online if
 possible otherwise the next time I am in Delhi.

 Incidentally, I had an unfortunate irritant with HDFC as well - for
 credit card security code. But they were much more sympathetic though
 I had to use Opera with Mask as IE option to actually register the
 security code.

 Opera in Mask as IE has worked for several other banks but not for
 Bank of India and it did not work for the ABN AMRO's home page either.

 I am worried about the security practices of our financial
 institutions. I registered for online access to a mutual fund. They
 asked for a password, security question, etc... and warned me to to
 keep it confidential. The idiots emailed my password to me! Which
 seems to imply that they are probably storing the password in clear
 text! I am waiting for their feedback to my concern.

 Regards
 Anil

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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-24 Thread Kenneth Gonsalves

On 24-Apr-08, at 8:23 PM, Anil Seth wrote:

 Incidentally, I had an unfortunate irritant with HDFC as well - for
  credit card security code. But they were much more sympathetic though
  I had to use Opera with Mask as IE option to actually register the
  security code.

all HDFC stuff works for me with firefox without any tweaking. Things  
keep crashing, but that is because the coding is crappy -nothing to  
do with firefox. For example, I was booking a bus ticket which sent  
me to the HDFC portal. Entered everything and clicked 'pay', then  
clicked confirm, then I get a form asking me to join verisign secure  
or something like that. There is a link saying that I can do this  
later and can proceed with my transaction. I click that and it says  
'transaction cancelled' and times out. Second time round, i click  
register for the verisign thing. A form appears and i click on  
'help'. A popup appears with the help message. I click 'close' on the  
popup and everything closes and I am returned to the bus company  
site. However, the transaction has gone through and I have my ticket.


-- 
regards

Kenneth Gonsalves
Associate, NRC-FOSS
[EMAIL PROTECTED]
http://nrcfosshelpline.in/code/





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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-23 Thread Shiv
- Original Message 

From: Sudev Barar [EMAIL PROTECTED]
Try with Konqueror. It further has a feature of reporting itself a IE.
Try if this works. 

Hi,
I don't have Konqueror (am using Gnome), but I get the same results with 
Epiphany.
I also have a copy of IE6 running thro wine and that works fine with ABN Amro!!
I have written to them saying that they are being included into the Hall of 
Shame. Let's see what they say.
I read somewhere that Infosys is responsible for the ABN Amro portal..


 With Warm Regards, 
Shivkumar 
linux user no: 450769
blog: outbackwifi.blogspot.com 
profile: www.linkedin.com/in/shivjags


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[ilugd] Candidate for Hall Of Shame?

2008-04-22 Thread Shiv
Hi,
I was not able to access netbanking on ABN Amro Bank's website using Firefox on 
Ubuntu.
When I wrote to them, this is the reply I got:-
Dear Mr. Jagannath, 

This is with reference to your email dated
April 20, 2008. At the outset we would like to thank you for the time taken
and effort made by you in sharing your concerns with us. 

We wish to inform you that currently you
will not be able to access our Net banking service through Mozilla and
Linux browser. However to access our Net banking services we recommend
Internet explorer browser version to be 5.5 and 6 and we would also request
you to kindly check if your Internet Explorer browser is configured for
JAVA applet. 


Are they ideal candidates for inclusion into the Hall Of Shame? Also how do we 
ensure that they comply with other browsers?


 With Warm Regards, 
Shivkumar 
linux user no: 450769
blog: outbackwifi.blogspot.com 
profile: www.linkedin.com/in/shivjags


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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-22 Thread Kenneth Gonsalves

On 22-Apr-08, at 5:27 PM, Shiv wrote:

 Are they ideal candidates for inclusion into the Hall Of Shame?

yes

 Also how do we ensure that they comply with other browsers?

shift to axis bank or hdfc bank and tell them you are shifting, blog  
it and send them the blog url


-- 
regards

Kenneth Gonsalves
Associate, NRC-FOSS
[EMAIL PROTECTED]
http://nrcfosshelpline.in/code/





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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-22 Thread Sudev Barar
On 22/04/2008, Shiv [EMAIL PROTECTED] wrote:
  will not be able to access our Net banking service through Mozilla and
  Linux browser. However to access our Net banking services we recommend
  Internet explorer browser version to be 5.5 and 6 and we would also request
  you to kindly check if your Internet Explorer browser is configured for
  JAVA applet.

Try with Konqueror. It further has a feature of reporting itself a IE.
Try if this works. Many a times I am told that the site will not work
with Linux simply because they have not tried it. Sometimes telling
them that you are using firefox on windows will get you more inputs.

However if they are actively allowing only IE browser you need to read
their terms very carefully and then proceed to tell them that you are
proposing their name for Hall Of Shame. See the response.

-- 
Regards,
Sudev Barar

Read http://blog.sudev.in for topics ranging from here to there.

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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-22 Thread Manish
On Tue, Apr 22, 2008 at 5:57 PM, Sudev Barar wrote:
 On 22/04/2008, Shiv wrote:
will not be able to access our Net banking service through Mozilla and
Linux browser. However to access our Net banking services we recommend
Internet explorer browser version to be 5.5 and 6 and we would also 
 request
you to kindly check if your Internet Explorer browser is configured for
JAVA applet.

  Try with Konqueror. It further has a feature of reporting itself a IE.
  Try if this works. Many a times I am told that the site will not work
  with Linux simply because they have not tried it. Sometimes telling
  them that you are using firefox on windows will get you more inputs.

  However if they are actively allowing only IE browser you need to read
  their terms very carefully and then proceed to tell them that you are
  proposing their name for Hall Of Shame. See the response.


I have been following up with IDBI bank on the same issue for past few
weeks (they move slower than frozen molasses going uphill).  They were
told about Hall of Shame and their entry there.  I am getting nowhere
with them and am considering moving to AXIS bank.  Here's the latest
correspondance.

  ,
  | On Tue, Apr 22, 2008 at 10:07 AM, Vijaya Sonawane
[EMAIL PROTECTED] wrote:
  |  We request you to please use Internet Explorer version above 5.5 ,
  |  resolution 800*600 so that you can log successfully.
  |
  |   Can you please suggest where can I get a copy of Internet Explorer
  | that runs on Linux?  Or are you suggesting that I should buy MS
  | Windows just so that I can use IDBI bank website (Windows costs anywhere
  | from Rs. 4,495.00 to Rs. 11,500.00.  Reference:
  | http://shopping.rediff.com/shop/subcategory.jsp?cgrfnbr=7498)!
  |
  |   Does IDBI have a reimbursement or discount policy to assist
  | customers with this?  Else why do you expect a customer to spend this
  | obscene amount of money (on an operating system that I do not otherwise
  | need) just to access your website?
  |
  |   Your website used to function just fine earlier before the
  | `upgrade' like so many other banks'.
  |
  | I think now you may either:
  |
  | 1. Offer to reimburse me for the cost of the MS Windows operating
  |   system.
  | 2. Let me know if/when your website will be free of this artificial
  |   `requirement'.
  | or 3. escalate and include your management on this communication.
  |
  | Vijaya Assuring you the best of our services at all times.
  | Vijaya We look forward to a mutually rewarding relationship.
  |
  | Absolutely.  I am counting on that.
  |
  | Thank you,
  | -- Manish
  `


-- Manish

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Re: [ilugd] Candidate for Hall Of Shame?

2008-04-22 Thread Pawan Sood
On Tue, Apr 22, 2008 at 5:27 PM, Shiv [EMAIL PROTECTED] wrote:
 Hi,
 I was not able to access netbanking on ABN Amro Bank's website using Firefox 
 on Ubuntu.
 When I wrote to them, this is the reply I got:-
 Dear Mr. Jagannath,

 This is with reference to your email dated
 April 20, 2008. At the outset we would like to thank you for the time taken
 and effort made by you in sharing your concerns with us.

 We wish to inform you that currently you
 will not be able to access our Net banking service through Mozilla and
 Linux browser. However to access our Net banking services we recommend
 Internet explorer browser version to be 5.5 and 6 and we would also request
 you to kindly check if your Internet Explorer browser is configured for
 JAVA applet.


 Are they ideal candidates for inclusion into the Hall Of Shame? Also how do 
 we ensure that they comply with other browsers?



I also faced the same problem with the ABN Amro Credit Card site. But,
I found that the site worked with Opera browser in Fedora.

Regards,
Pawan Sood

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