Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-18 Thread Kirby McDaniel 
Les has added a valuable post and some good advice here.

We always contact our buyers by email or phone when they make a purchase to 
establish communication with
him and to help insure that they are pleased when they receive their poster(s).

Kirby

Kirby McDaniel
MovieArt Original Film Posters
P.O. Box 4419
Austin TX 78765-4419
512 479 6680  www.movieart.net
mobile 512 589 5112

On Jan 18, 2012, at 1:12 AM, hard eight wrote:

> All, I would add that shipping and buying through CA is always problematic 
> for both American sellers and buyers. Having purchased posters from all over 
> the world, if you have a concern, YOU need to reach out the the seller to 
> understand the way they ship and if you don't like it,talk to them about it 
> or buy from someone else. I have dealt with Australian sellers many times on 
> high value posters and if I had a question about payment or shipping, I got 
> up at 5 AM to discuss it directly and have always been satisfied. I honestly 
> believe that 99 percent of sellers take great pains to get your poster to you 
> in perfect condition. You cant blame the issues of the postal service out on 
> the seller, that's what insurance is for.
> 
> Les
> 
> On Jan 17, 2012, at 10:22 AM, "Maxxhf"  wrote:
> 
>> I only joined the board a week or so ago, I have no affiliation with 
>> emovieposter and no ill will towards HA. My intention was only to say that I 
>> believe emovieposter packs their posters well. I obviously did a poor job of 
>> that.
>> 
>> I submitted a reply all stating that the packages were heavily damaged, so 
>> potentially no amount of cardboard or tape or plastic bags could have saved 
>> them.
>> 
>> I definitely wrote that reply in haste and apologize to all. I understand 
>> that HA is running a business and I respect that.
>> 
>> Again my apologiesI don't have any problems with HA as a source for 
>> posters. 
>> S problematic
>> Thanks,
>> 
>> Maxx
>> 
>> 
>> On Jan 17, 2012, at 12:09 PM, Sean Linkenback  
>> wrote:
>> 
>>> I kind of doubt it too Grey.
>>> In looking through the MoPo archive, there has never been a single post 
>>> from "Maxx" before this morning.
>>> 
>>> One thing is for certain - "Maxx" is setting the gold standard for lying 
>>> today.
>>> 
>>> 
>>> -Original Message-
>>> From: Smith, Grey - 1367 [mailto:gre...@ha.com]
>>> Sent: Tuesday, January 17, 2012 12:55 PM
>>> To: MoPo-L@LISTSERV.AMERICAN.EDU
>>> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
>>> 
>>> Oh really. I doubt it Maxx, as I see nothing that says that in the system.
>>> 
>>> 
>>> From: Maxxhf [mailto:max...@gmail.com] 
>>> Sent: Tuesday, January 17, 2012 11:53 AM
>>> To: Smith, Grey - 1367
>>> Cc: MoPo-L@LISTSERV.AMERICAN.EDU
>>> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
>>> 
>>> 
>>> 
>>> I'm glad to see that you guys are on top of what's being said about you 
>>> online. 
>>> 
>>> 
>>> 
>>> In writing my response to the initial email in haste I did fail to mention 
>>> that the packages had sustained serious damage, so I guess it's unfair to 
>>> say that the packaging was wholly insufficient. That being said I do stand 
>>> by my belief that emovieposter.com sets the gold standard when it comes to 
>>> packing posters for shipment.
>>> 
>>> 
>>> 
>>> And I use a proxy for purchases through HA.
>>> 
>>> 
>>> Thanks,
>>> 
>>> 
>>> Maxx
>>> 
>>> 
>>> 
>>> 
>>> 
>>> On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367"  wrote:
>>> 
>>> That’s interesting, Maxx. I show you in our system but I show you have 
>>> never won a single item from us. What was damaged, a promotional postcard?
>>> 
>>> 
>>> From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Maxxhf
>>> Sent: Tuesday, January 17, 2012 8:56 AM
>>> To:MoPo-L@LISTSERV.AMERICAN.EDU
>>> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
>>> 
>>> 
>>> 
>>> Agreed, don't change a thing. HA has sent me posters that were damaged in 
>>> transit twice. In both instances the damage could have been avoided with a 
>>> little more care taken in the actual

Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-18 Thread hard eight 
All, I would add that shipping and buying through CA is always problematic for 
both American sellers and buyers. Having purchased posters from all over the 
world, if you have a concern, YOU need to reach out the the seller to 
understand the way they ship and if you don't like it,talk to them about it or 
buy from someone else. I have dealt with Australian sellers many times on high 
value posters and if I had a question about payment or shipping, I got up at 5 
AM to discuss it directly and have always been satisfied. I honestly believe 
that 99 percent of sellers take great pains to get your poster to you in 
perfect condition. You cant blame the issues of the postal service out on the 
seller, that's what insurance is for.

Les

On Jan 17, 2012, at 10:22 AM, "Maxxhf"  wrote:

> I only joined the board a week or so ago, I have no affiliation with 
> emovieposter and no ill will towards HA. My intention was only to say that I 
> believe emovieposter packs their posters well. I obviously did a poor job of 
> that.
> 
> I submitted a reply all stating that the packages were heavily damaged, so 
> potentially no amount of cardboard or tape or plastic bags could have saved 
> them.
> 
> I definitely wrote that reply in haste and apologize to all. I understand 
> that HA is running a business and I respect that.
> 
> Again my apologiesI don't have any problems with HA as a source for 
> posters. 
> S problematic
> Thanks,
> 
> Maxx
> 
> 
> On Jan 17, 2012, at 12:09 PM, Sean Linkenback  
> wrote:
> 
>> I kind of doubt it too Grey.
>> In looking through the MoPo archive, there has never been a single post from 
>> "Maxx" before this morning.
>> 
>> One thing is for certain - "Maxx" is setting the gold standard for lying 
>> today.
>> 
>> 
>> -Original Message-
>> From: Smith, Grey - 1367 [mailto:gre...@ha.com]
>> Sent: Tuesday, January 17, 2012 12:55 PM
>> To: MoPo-L@LISTSERV.AMERICAN.EDU
>> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
>> 
>> Oh really. I doubt it Maxx, as I see nothing that says that in the system.
>> 
>> 
>> From: Maxxhf [mailto:max...@gmail.com] 
>> Sent: Tuesday, January 17, 2012 11:53 AM
>> To: Smith, Grey - 1367
>> Cc: MoPo-L@LISTSERV.AMERICAN.EDU
>> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
>> 
>> 
>> 
>> I'm glad to see that you guys are on top of what's being said about you 
>> online. 
>> 
>> 
>> 
>> In writing my response to the initial email in haste I did fail to mention 
>> that the packages had sustained serious damage, so I guess it's unfair to 
>> say that the packaging was wholly insufficient. That being said I do stand 
>> by my belief that emovieposter.com sets the gold standard when it comes to 
>> packing posters for shipment.
>> 
>> 
>> 
>> And I use a proxy for purchases through HA.
>> 
>> 
>> Thanks,
>> 
>> 
>> Maxx
>> 
>> 
>> 
>> 
>> 
>> On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367"  wrote:
>> 
>> That’s interesting, Maxx. I show you in our system but I show you have never 
>> won a single item from us. What was damaged, a promotional postcard?
>> 
>> 
>> From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Maxxhf
>> Sent: Tuesday, January 17, 2012 8:56 AM
>> To:MoPo-L@LISTSERV.AMERICAN.EDU
>> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
>> 
>> 
>> 
>> Agreed, don't change a thing. HA has sent me posters that were damaged in 
>> transit twice. In both instances the damage could have been avoided with a 
>> little more care taken in the actual packaging of the posters.
>> 
>> 
>> 
>> You guys set the standard for poster packaging!
>> 
>> Thanks,
>> 
>> 
>> Maxx
>> 
>> 
>> 
>> 
>> 
>> On Jan 17, 2012, at 8:16 AM, Pj Angel  wrote:
>> 
>> Customers that complain to you about "over-packing" have (obviously) never 
>> had a package drenched in water or run over by a truck (complete with tire 
>> marks).
>> 
>> 
>> 
>> Don't change a thing Bruce.
>> 
>> 
>> 
>> pj
>> 
>> 
>> 
>> 
>> 
>> From: Bruce Hershenson 
>> To:MoPo-L@LISTSERV.AMERICAN.EDU
>> Sent: Tuesday, January 17, 2012 7:04 AM
>> Subject: [MOPO] The flip side of people who complain we "over-pack"!
&g

Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread kainbach 
Grey has been shipping my won items without any damage since 10 years...I 
believe since his first auction...it cannot get any better...packaging is 
perfect as well.
Philipp

Sent via BlackBerry by AT&T

-Original Message-
From: Maxxhf 
Sender: MoPo List 
Date: Tue, 17 Jan 2012 11:53:02 
To: 
Reply-To: Maxxhf 
Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!

I'm glad to see that you guys are on top of what's being said about you online. 

In writing my response to the initial email in haste I did fail to mention that 
the packages had sustained serious damage, so I guess it's unfair to say that 
the packaging was wholly insufficient. That being said I do stand by my belief 
that emovieposter.com sets the gold standard when it comes to packing posters 
for shipment.

And I use a proxy for purchases through HA.

Thanks,

Maxx


On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367"  wrote:

> That’s interesting, Maxx. I show you in our system but I show you have never 
> won a single item from us. What was damaged, a promotional postcard?
>  
>  
> From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Maxxhf
> Sent: Tuesday, January 17, 2012 8:56 AM
> To: MoPo-L@LISTSERV.AMERICAN.EDU
> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
>  
> Agreed, don't change a thing. HA has sent me posters that were damaged in 
> transit twice. In both instances the damage could have been avoided with a 
> little more care taken in the actual packaging of the posters.
>  
> You guys set the standard for poster packaging!
> 
> Thanks,
>  
> Maxx
>  
> 
> On Jan 17, 2012, at 8:16 AM, Pj Angel  wrote:
> 
> Customers that complain to you about "over-packing" have (obviously) never 
> had a package drenched in water or run over by a truck (complete with tire 
> marks).
>  
> Don't change a thing Bruce.
>  
> pj
>  
>  
> From: Bruce Hershenson 
> To: MoPo-L@LISTSERV.AMERICAN.EDU 
> Sent: Tuesday, January 17, 2012 7:04 AM
> Subject: [MOPO] The flip side of people who complain we "over-pack"!
>  
> We get some complaints from people who say we "over-pack", and that we should 
> just use one piece of cardboard on each side and put that in a plain envelope!
> 
> On the other hand, we often read on forums like these about people who get 
> posters packed like this and arrive mangled.
> 
> We sell all over the world, and many of our packages travel huge distances 
> and get mislaid along the way, so we try to truly use "gorilla-proof" 
> packaging.
> 
> Here is a case where it really paid off:
> 
> A customer from France contacted us that his package had gone missing. We 
> replied that it almost surely would turn up before too long, because in most 
> such cases the items are tied up in customs.
> 
> He just e-mailed to tell us the package arrived. Here is what he said:
> 
> "Somehow, somewhere in transit, the parcel must have gotten drenched in water 
> or something. The parcel and inner cartons were visibly damaged but thanks to 
> the meticulous packing you do, none of the posters got damaged. Once again I 
> am more than satisfied with your overall service and I look forward to buy 
> more and more stuff from your auctions!"
> 
> Of course the Postal Service provided him with no explanation of what 
> occurred (perhaps it fell out of the airplane on the way over and was fished 
> out of the ocean?), and no apology for drenching the package!
> 
> Bruce
> -- 
> Bruce Hershenson and the other 24 members of the eMoviePoster.com team
> P.O. Box 874
> West Plains, MO 65775
> Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take 
> lunch)
> our site
> our auctions
> <~WRD000.jpg>
>  
> Visit the MoPo Mailing List Web Site at www.filmfan.com
> ___
> How to UNSUBSCRIBE from the MoPo Mailing List
> Send a message addressed to: lists...@listserv.american.edu
> In the BODY of your message type: SIGNOFF MOPO-L
> The author of this message is solely responsible for its content.
>  
> 
> Visit the MoPo Mailing List Web Site at www.filmfan.com
> ___
> How to UNSUBSCRIBE from the MoPo Mailing List
> Send a message addressed to: lists...@listserv.american.edu
> In the BODY of your message type: SIGNOFF MOPO-L
> The author of this message is solely responsible for its content.
> Visit the MoPo Mailing List Web Site at www.filmfan.com
> ___
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Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread Wim Jansen 
I don't want to be flippant in anyway, but can we stop this. WE KNOW! In this 
here emailgroup everybody knows each other pretty much. and WE KNOW. Anyone 
here has had shipments from Rich, Bruce and Grey and yes IT"S GOOD, VERY GOOD, 
EXTREMELY & SPECTACULARLY GOOD. If I would dip a package in molten lead, wrap 
em in bulletproof velvet and tie a red bow around it still would not be as good.

Could we please get back to the nice informative links and comments like Dave's 
yesterday about the movies in another universe?

A concerned and emailboxoverflowing customer

Op 17 jan 2012, om 19:35 heeft Richard Halegua Posters + Comic Art het volgende 
geschreven:

> thank you Michael
> 
> I also have no fear of damage to packages sent by Heritage or Bruce.
> the trick of course is to use solid packing materials.
> 
> Rich
> 
> 
> At 10:14 AM 1/17/2012, Michael Greenwood wrote:
>> I'll just give my opinion here and say that, yes, Bruce has remarkable 
>> packing skills and it costs me a lot of time getting to the actual paper!  
>> Not really a complaint.
>> 
>> But I also give full kudos to Heritage (and Rich at movieposterbid too!) for 
>> excellent packing!  I have virtually no cares about packages any more as 
>> these sellers are probably where 95% of my dealings are based.  
>> 
>> If something truly hideous happens during transit, there are few precautions 
>> that will protect it fully but I have zero complaints with these sellers and 
>> their packing at all.
>> 
>> All the best,
>> M
>> 
>> On 17-Jan-12, at 12:53 PM, Maxxhf wrote:
>> 
>>> I'm glad to see that you guys are on top of what's being said about you 
>>> online. 
>>> 
>>> In writing my response to the initial email in haste I did fail to mention 
>>> that the packages had sustained serious damage, so I guess it's unfair to 
>>> say that the packaging was wholly insufficient. That being said I do stand 
>>> by my belief that emovieposter.com sets the gold standard when it comes to 
>>> packing posters for shipment.
>>> 
>>> And I use a proxy for purchases through HA.
>>> 
>>> Thanks,
>>> 
>>> Maxx
>>> 
>>> 
>>> On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367"  wrote:
>>> 
>>>> That‚s interesting, Maxx. I show you in our system but I show you have 
>>>> never won a single item from us. What was damaged, a promotional postcard?
>>>> 
>>>>  
>>>> 
>>>>  
>>>> 
>>>> From: MoPo List [ mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Maxxhf
>>>> Sent: Tuesday, January 17, 2012 8:56 AM
>>>> To: MoPo-L@LISTSERV.AMERICAN.EDU
>>>> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
>>>> 
>>>>  
>>>> 
>>>> Agreed, don't change a thing. HA has sent me posters that were damaged in 
>>>> transit twice. In both instances the damage could have been avoided with a 
>>>> little more care taken in the actual packaging of the posters.
>>>> 
>>>>  
>>>> 
>>>> You guys set the standard for poster packaging!
>>>> 
>>>> Thanks,
>>>> 
>>>>  
>>>> 
>>>> Maxx
>>>> 
>>>>  
>>>> 
>>>> 
>>>> On Jan 17, 2012, at 8:16 AM, Pj Angel  wrote:
>>>> 
>>>> Customers that complain to you about "over-packing" have (obviously) never 
>>>> had a package drenched in water or run over by a truck (complete with tire 
>>>> marks).
>>>> 
>>>>  
>>>> 
>>>> Don't change a thing Bruce.
>>>> 
>>>>  
>>>> 
>>>> pj
>>>> 
>>>>  
>>>> 
>>>>  
>>>> 
>>>> From: Bruce Hershenson < brucehershen...@gmail.com>
>>>> To: MoPo-L@LISTSERV.AMERICAN.EDU 
>>>> Sent: Tuesday, January 17, 2012 7:04 AM
>>>> Subject: [MOPO] The flip side of people who complain we "over-pack"!
>>>> 
>>>>  
>>>> 
>>>> We get some complaints from people who say we "over-pack", and that we 
>>>> should just use one piece of cardboard on each side and put that in a 
>>>> plain envelope!
>>>> 
>>>> On the other hand, we often read on forums like these about people who get 
>>>> posters packed li

Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread Richard Halegua Posters + Comic Art 

thank you Michael

I also have no fear of damage to packages sent by Heritage or Bruce.
the trick of course is to use solid packing materials.

Rich


At 10:14 AM 1/17/2012, Michael Greenwood wrote:
I'll just give my opinion here and say that, yes, Bruce has 
remarkable packing skills and it costs me a lot of time getting to 
the actual paper!  Not really a complaint.


But I also give full kudos to Heritage (and Rich at movieposterbid 
too!) for excellent packing!  I have virtually no cares about 
packages any more as these sellers are probably where 95% of my 
dealings are based.


If something truly hideous happens during transit, there are few 
precautions that will protect it fully but I have zero complaints 
with these sellers and their packing at all.


All the best,
M

On 17-Jan-12, at 12:53 PM, Maxxhf wrote:

I'm glad to see that you guys are on top of what's being said about 
you online.


In writing my response to the initial email in haste I did fail to 
mention that the packages had sustained serious damage, so I guess 
it's unfair to say that the packaging was wholly insufficient. That 
being said I do stand by my belief that 
<http://emovieposter.com>emovieposter.com sets the gold standard 
when it comes to packing posters for shipment.


And I use a proxy for purchases through HA.

Thanks,

Maxx


On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367" 
<<mailto:gre...@ha.com>gre...@ha.com> wrote:


That's interesting, Maxx. I show you in our system but I show you 
have never won a single item from us. What was damaged, a promotional postcard?






From: MoPo List 
[<mailto:mopo-l@LISTSERV.AMERICAN.EDU>mailto:mopo-l@LISTSERV.AMERICAN.EDU] 
On Behalf Of Maxxhf

Sent: Tuesday, January 17, 2012 8:56 AM
To: <mailto:MoPo-L@LISTSERV.AMERICAN.EDU>MoPo-L@LISTSERV.AMERICAN.EDU
Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!



Agreed, don't change a thing. HA has sent me posters that were 
damaged in transit twice. In both instances the damage could have 
been avoided with a little more care taken in the actual packaging 
of the posters.




You guys set the standard for poster packaging!

Thanks,



Maxx




On Jan 17, 2012, at 8:16 AM, Pj Angel 
<<mailto:pjange...@yahoo.com>pjange...@yahoo.com> wrote:


Customers that complain to you about "over-packing" have 
(obviously) never had a package drenched in water or run over by a 
truck (complete with tire marks).




Don't change a thing Bruce.



pj





From: Bruce Hershenson 
<<mailto:brucehershen...@gmail.com>brucehershen...@gmail.com>

To: <mailto:MoPo-L@LISTSERV.AMERICAN.EDU>MoPo-L@LISTSERV.AMERICAN.EDU
Sent: Tuesday, January 17, 2012 7:04 AM
Subject: [MOPO] The flip side of people who complain we "over-pack"!



We get some complaints from people who say we "over-pack", and 
that we should just use one piece of cardboard on each side and 
put that in a plain envelope!


On the other hand, we often read on forums like these about people 
who get posters packed like this and arrive mangled.


We sell all over the world, and many of our packages travel huge 
distances and get mislaid along the way, so we try to truly use 
"gorilla-proof" packaging.


Here is a case where it really paid off:

A customer from France contacted us that his package had gone 
missing. We replied that it almost surely would turn up before too 
long, because in most such cases the items are tied up in customs.


He just e-mailed to tell us the package arrived. Here is what he said:

"Somehow, somewhere in transit, the parcel must have gotten 
drenched in water or something. The parcel and inner cartons were 
visibly damaged but thanks to the meticulous packing you do, none 
of the posters got damaged. Once again I am more than satisfied 
with your overall service and I look forward to buy more and more 
stuff from your auctions!"


Of course the Postal Service provided him with no explanation of 
what occurred (perhaps it fell out of the airplane on the way over 
and was fished out of the ocean?), and no apology for drenching the package!


Bruce
--
Bruce Hershenson and the other 24 members of the 
<http://emovieposter.com/>eMoviePoster.com team

P.O. Box 874
West Plains, MO 65775
Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 
when we take lunch)

<http://www.emovieposter.com/>our site
<http://www.emovieposter.com/agallery/all.html>our auctions
<~WRD000.jpg>



Visit the MoPo Mailing List Web Site at 
<http://www.filmfan.com/>www.filmfan.com


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Send a message addressed to: 
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In the BODY of your message type: SIGNOFF MOPO-L

The author of this message

Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread Sean Linkenback 
Not only did you do an incredibly poor job, but in your "haste" you lied and 
said that Heritage twice sent you posters that were damaged (and then 
backtracked to say that the packages were seriously damaged, and are now 
backtracking further) when the fact is they have never sent you a single 
package at all.

Way to destroy your credibility in your very first post.


-Original Message-
From: Maxxhf [mailto:max...@gmail.com]
Sent: Tuesday, January 17, 2012 01:21 PM
To: s...@platinumposters.com
Cc: MoPo-L@LISTSERV.AMERICAN.EDU
Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!

I only joined the board a week or so ago, I have no affiliation with 
emovieposter and no ill will towards HA. My intention was only to say that I 
believe emovieposter packs their posters well. I obviously did a poor job of 
that.I submitted a reply all stating that the packages were heavily damaged, so 
potentially no amount of cardboard or tape or plastic bags could have saved 
them.I definitely wrote that reply in haste and apologize to all. I understand 
that HA is running a business and I respect that.Again my apologiesI don't 
have any problems with HA as a source for posters. Thanks,MaxxOn Jan 17, 2012, 
at 12:09 PM, Sean Linkenback  wrote:> I kind of doubt it too Grey.> In looking 
through the MoPo archive, there has never been a single post from "Maxx" before 
this morning.> > One thing is for certain - "Maxx" is setting the gold standard 
for lying today.> > > -Original Message-> From: Smith, Grey - 1367 
[mailto:gre...@ha.com]> Sent: Tuesday, January 17, 2012 12:!
 55 PM> To: MoPo-L@LISTSERV.AMERICAN.EDU> Subject: Re: [MOPO] The flip side of 
people who complain we "over-pack"!> > Oh really. I doubt it Maxx, as I see 
nothing that says that in the system.> > > From: Maxxhf 
[mailto:max...@gmail.com] > Sent: Tuesday, January 17, 2012 11:53 AM> To: 
Smith, Grey - 1367> Cc: MoPo-L@LISTSERV.AMERICAN.EDU> Subject: Re: [MOPO] The 
flip side of people who complain we "over-pack"!> > > > I'm glad to see that 
you guys are on top of what's being said about you online. > > > > In writing 
my response to the initial email in haste I did fail to mention that the 
packages had sustained serious damage, so I guess it's unfair to say that the 
packaging was wholly insufficient. That being said I do stand by my belief that 
emovieposter.com sets the gold standard when it comes to packing posters for 
shipment.> > > > And I use a proxy for purchases through HA.> > > Thanks,> > > 
Maxx> > > > > > On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367"  wrote:> > 
That��!
 �s interesting, Maxx. I show you in our system but I show you have nev
er won a single item from us. What was damaged, a promotional postcard?> > > 
From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Maxxhf> 
Sent: Tuesday, January 17, 2012 8:56 AM> To:MoPo-L@LISTSERV.AMERICAN.EDU> 
Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!> > > > 
Agreed, don't change a thing. HA has sent me posters that were damaged in 
transit twice. In both instances the damage could have been avoided with a 
little more care taken in the actual packaging of the posters.> > > > You guys 
set the standard for poster packaging!> > Thanks,> > > Maxx> > > > > > On Jan 
17, 2012, at 8:16 AM, Pj Angel  wrote:> > Customers that complain to you about 
"over-packing" have (obviously) never had a package drenched in water or run 
over by a truck (complete with tire marks).> > > > Don't change a thing Bruce.> 
> > > pj> > > > > > From: Bruce Hershenson > To:MoPo-L@LISTSERV.AMERICAN.EDU> 
Sent: Tuesday, January 17, 2012 7:04 AM> Subject: [MOPO] The fl!
 ip side of people who complain we "over-pack"!> > > We get some complaints 
from people who say we "over-pack", and that we should just use one piece of 
cardboard on each side and put that in a plain envelope!> > On the other hand, 
we often read on forums like these about people who get posters packed like 
this and arrive mangled.> > We sell all over the world, and many of our 
packages travel huge distances and get mislaid along the way, so we try to 
truly use "gorilla-proof" packaging.> > Here is a case where it really paid 
off:> > A customer from France contacted us that his package had gone missing. 
We replied that it almost surely would turn up before too long, because in most 
such cases the items are tied up in customs.> > He just e-mailed to tell us the 
package arrived. Here is what he said:> > "Somehow

Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread Maxxhf 
I've apologized HA privately but would just like to say that this response was 
worded much more along the lines of what I was trying to say and that I 
initially replied in haste without giving much thought to how my statements 
would be viewed.

As a new member of this board I'd like to apologize to all for making 
statements like my first one. I will definitely be more thoughtful going 
forward.

Thanks,

Maxx


On Jan 17, 2012, at 12:14 PM, Michael Greenwood  wrote:

> I'll just give my opinion here and say that, yes, Bruce has remarkable 
> packing skills and it costs me a lot of time getting to the actual paper!  
> Not really a complaint.
> 
> But I also give full kudos to Heritage (and Rich at movieposterbid too!) for 
> excellent packing!  I have virtually no cares about packages any more as 
> these sellers are probably where 95% of my dealings are based.  
> 
> If something truly hideous happens during transit, there are few precautions 
> that will protect it fully but I have zero complaints with these sellers and 
> their packing at all.
> 
> All the best,
> M
> 
> On 17-Jan-12, at 12:53 PM, Maxxhf wrote:
> 
>> I'm glad to see that you guys are on top of what's being said about you 
>> online. 
>> 
>> In writing my response to the initial email in haste I did fail to mention 
>> that the packages had sustained serious damage, so I guess it's unfair to 
>> say that the packaging was wholly insufficient. That being said I do stand 
>> by my belief that emovieposter.com sets the gold standard when it comes to 
>> packing posters for shipment.
>> 
>> And I use a proxy for purchases through HA.
>> 
>> Thanks,
>> 
>> Maxx
>> 
>> 
>> On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367"  wrote:
>> 
>>> That’s interesting, Maxx. I show you in our system but I show you have 
>>> never won a single item from us. What was damaged, a promotional postcard?
>>>  
>>>  
>>> From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Maxxhf
>>> Sent: Tuesday, January 17, 2012 8:56 AM
>>> To: MoPo-L@LISTSERV.AMERICAN.EDU
>>> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
>>>  
>>> Agreed, don't change a thing. HA has sent me posters that were damaged in 
>>> transit twice. In both instances the damage could have been avoided with a 
>>> little more care taken in the actual packaging of the posters.
>>>  
>>> You guys set the standard for poster packaging!
>>> 
>>> Thanks,
>>>  
>>> Maxx
>>>  
>>> 
>>> On Jan 17, 2012, at 8:16 AM, Pj Angel  wrote:
>>> 
>>> Customers that complain to you about "over-packing" have (obviously) never 
>>> had a package drenched in water or run over by a truck (complete with tire 
>>> marks).
>>>  
>>> Don't change a thing Bruce.
>>>  
>>> pj
>>>  
>>>  
>>> From: Bruce Hershenson 
>>> To: MoPo-L@LISTSERV.AMERICAN.EDU 
>>> Sent: Tuesday, January 17, 2012 7:04 AM
>>> Subject: [MOPO] The flip side of people who complain we "over-pack"!
>>>  
>>> We get some complaints from people who say we "over-pack", and that we 
>>> should just use one piece of cardboard on each side and put that in a plain 
>>> envelope!
>>> 
>>> On the other hand, we often read on forums like these about people who get 
>>> posters packed like this and arrive mangled.
>>> 
>>> We sell all over the world, and many of our packages travel huge distances 
>>> and get mislaid along the way, so we try to truly use "gorilla-proof" 
>>> packaging.
>>> 
>>> Here is a case where it really paid off:
>>> 
>>> A customer from France contacted us that his package had gone missing. We 
>>> replied that it almost surely would turn up before too long, because in 
>>> most such cases the items are tied up in customs.
>>> 
>>> He just e-mailed to tell us the package arrived. Here is what he said:
>>> 
>>> "Somehow, somewhere in transit, the parcel must have gotten drenched in 
>>> water or something. The parcel and inner cartons were visibly damaged but 
>>> thanks to the meticulous packing you do, none of the posters got damaged. 
>>> Once again I am more than satisfied with your overall service and I look 
>>> forward to buy more and more stuff from your auctions!"
>>> 
>>> Of course t

Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread Maxxhf 
I only joined the board a week or so ago, I have no affiliation with 
emovieposter and no ill will towards HA. My intention was only to say that I 
believe emovieposter packs their posters well. I obviously did a poor job of 
that.

I submitted a reply all stating that the packages were heavily damaged, so 
potentially no amount of cardboard or tape or plastic bags could have saved 
them.

I definitely wrote that reply in haste and apologize to all. I understand that 
HA is running a business and I respect that.

Again my apologiesI don't have any problems with HA as a source for 
posters. 

Thanks,

Maxx


On Jan 17, 2012, at 12:09 PM, Sean Linkenback  wrote:

> I kind of doubt it too Grey.
> In looking through the MoPo archive, there has never been a single post from 
> "Maxx" before this morning.
> 
> One thing is for certain - "Maxx" is setting the gold standard for lying 
> today.
> 
> 
> -Original Message-
> From: Smith, Grey - 1367 [mailto:gre...@ha.com]
> Sent: Tuesday, January 17, 2012 12:55 PM
> To: MoPo-L@LISTSERV.AMERICAN.EDU
> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
> 
> Oh really. I doubt it Maxx, as I see nothing that says that in the system.
> 
> 
> From: Maxxhf [mailto:max...@gmail.com] 
> Sent: Tuesday, January 17, 2012 11:53 AM
> To: Smith, Grey - 1367
> Cc: MoPo-L@LISTSERV.AMERICAN.EDU
> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
> 
> 
> 
> I'm glad to see that you guys are on top of what's being said about you 
> online. 
> 
> 
> 
> In writing my response to the initial email in haste I did fail to mention 
> that the packages had sustained serious damage, so I guess it's unfair to say 
> that the packaging was wholly insufficient. That being said I do stand by my 
> belief that emovieposter.com sets the gold standard when it comes to packing 
> posters for shipment.
> 
> 
> 
> And I use a proxy for purchases through HA.
> 
> 
> Thanks,
> 
> 
> Maxx
> 
> 
> 
> 
> 
> On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367"  wrote:
> 
> That’s interesting, Maxx. I show you in our system but I show you have never 
> won a single item from us. What was damaged, a promotional postcard?
> 
> 
> From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Maxxhf
> Sent: Tuesday, January 17, 2012 8:56 AM
> To:MoPo-L@LISTSERV.AMERICAN.EDU
> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
> 
> 
> 
> Agreed, don't change a thing. HA has sent me posters that were damaged in 
> transit twice. In both instances the damage could have been avoided with a 
> little more care taken in the actual packaging of the posters.
> 
> 
> 
> You guys set the standard for poster packaging!
> 
> Thanks,
> 
> 
> Maxx
> 
> 
> 
> 
> 
> On Jan 17, 2012, at 8:16 AM, Pj Angel  wrote:
> 
> Customers that complain to you about "over-packing" have (obviously) never 
> had a package drenched in water or run over by a truck (complete with tire 
> marks).
> 
> 
> 
> Don't change a thing Bruce.
> 
> 
> 
> pj
> 
> 
> 
> 
> 
> From: Bruce Hershenson 
> To:MoPo-L@LISTSERV.AMERICAN.EDU
> Sent: Tuesday, January 17, 2012 7:04 AM
> Subject: [MOPO] The flip side of people who complain we "over-pack"!
> 
> 
> We get some complaints from people who say we "over-pack", and that we should 
> just use one piece of cardboard on each side and put that in a plain envelope!
> 
> On the other hand, we often read on forums like these about people who get 
> posters packed like this and arrive mangled.
> 
> We sell all over the world, and many of our packages travel huge distances 
> and get mislaid along the way, so we try to truly use "gorilla-proof" 
> packaging.
> 
> Here is a case where it really paid off:
> 
> A customer from France contacted us that his package had gone missing. We 
> replied that it almost surely would turn up before too long, because in most 
> such cases the items are tied up in customs.
> 
> He just e-mailed to tell us the package arrived. Here is what he said:
> 
> "Somehow, somewhere in transit, the parcel must have gotten drenched in water 
> or something. The parcel and inner cartons were visibly damaged but thanks to 
> the meticulous packing you do, none of the posters got damaged. Once again I 
> am more than satisfied with your overall service and I look forward to buy 
> more and more stuff from your auctions!"
> 
> Of cour

Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread Smith, Grey - 1367 
Absolutely, Sean.
Sad that someone like this has to chime in on something he has no stake in as 
has never received a package from us, ever!


-Original Message-
From: s...@platinumposters.com [mailto:s...@platinumposters.com] 
Sent: Tuesday, January 17, 2012 12:10 PM
To: Smith, Grey - 1367; MoPo-L@LISTSERV.AMERICAN.EDU
Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!

I kind of doubt it too Grey.
In looking through the MoPo archive, there has never been a single post from 
"Maxx" before this morning.

One thing is for certain - "Maxx" is setting the gold standard for lying today.


-Original Message-
From: Smith, Grey - 1367 [mailto:gre...@ha.com]
Sent: Tuesday, January 17, 2012 12:55 PM
To: MoPo-L@LISTSERV.AMERICAN.EDU
Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!

Oh really. I doubt it Maxx, as I see nothing that says that in the system.


From: Maxxhf [mailto:max...@gmail.com] 
Sent: Tuesday, January 17, 2012 11:53 AM
To: Smith, Grey - 1367
Cc: MoPo-L@LISTSERV.AMERICAN.EDU
Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!



I'm glad to see that you guys are on top of what's being said about you online. 



In writing my response to the initial email in haste I did fail to mention that 
the packages had sustained serious damage, so I guess it's unfair to say that 
the packaging was wholly insufficient. That being said I do stand by my belief 
that emovieposter.com sets the gold standard when it comes to packing posters 
for shipment.



And I use a proxy for purchases through HA.


Thanks,


Maxx





On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367"  wrote:

That’s interesting, Maxx. I show you in our system but I show you have never 
won a single item from us. What was damaged, a promotional postcard?


From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Maxxhf
Sent: Tuesday, January 17, 2012 8:56 AM
To:MoPo-L@LISTSERV.AMERICAN.EDU
Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!



Agreed, don't change a thing. HA has sent me posters that were damaged in 
transit twice. In both instances the damage could have been avoided with a 
little more care taken in the actual packaging of the posters.



You guys set the standard for poster packaging!

Thanks,


Maxx





On Jan 17, 2012, at 8:16 AM, Pj Angel  wrote:

Customers that complain to you about "over-packing" have (obviously) never had 
a package drenched in water or run over by a truck (complete with tire marks).



Don't change a thing Bruce.



pj





From: Bruce Hershenson 
To:MoPo-L@LISTSERV.AMERICAN.EDU
Sent: Tuesday, January 17, 2012 7:04 AM
Subject: [MOPO] The flip side of people who complain we "over-pack"!


We get some complaints from people who say we "over-pack", and that we should 
just use one piece of cardboard on each side and put that in a plain envelope!

On the other hand, we often read on forums like these about people who get 
posters packed like this and arrive mangled.

We sell all over the world, and many of our packages travel huge distances and 
get mislaid along the way, so we try to truly use "gorilla-proof" packaging.

Here is a case where it really paid off:

A customer from France contacted us that his package had gone missing. We 
replied that it almost surely would turn up before too long, because in most 
such cases the items are tied up in customs.

He just e-mailed to tell us the package arrived. Here is what he said:

"Somehow, somewhere in transit, the parcel must have gotten drenched in water 
or something. The parcel and inner cartons were visibly damaged but thanks to 
the meticulous packing you do, none of the posters got damaged. Once again I am 
more than satisfied with your overall service and I look forward to buy more 
and more stuff from your auctions!"

Of course the Postal Service provided him with no explanation of what occurred 
(perhaps it fell out of the airplane on the way over and was fished out of the 
ocean?), and no apology for drenching the package!

Bruce
-- 
Bruce Hershenson and the other 24 members of the eMoviePoster.com team
P.O. Box 874
West Plains, MO 65775
Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take 
lunch)
our site
our auctions
<~WRD000.jpg>

Visit the MoPo Mailing List Web Site at www.filmfan.com
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Send a message addressed to: lists...@listserv.american.edu
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.





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Send a message

Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread Judith Weaver 

I have a complaint about Bruce's superb packing:  I once broke a fingernail 
trying to get the box open!  My own fault, I guess.  I should have been using a 
letter opener or something more appropriate than my fingernail. 

I can't imagine how anyone could complain about Bruce's packaging or manner of 
doing business.  If you had a real complaint or were really unhappy, whether it 
was Bruce's fault or not, I have a feeling he would just refund your money and 
that would be the end.  What more could one ask for? 

   Judi

Judith Weaver

1457 Guava Avenue

Melbourne, FL  32935

 


> Date: Tue, 17 Jan 2012 18:09:33 +
> From: s...@platinumposters.com
> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
> To: MoPo-L@LISTSERV.AMERICAN.EDU
> 
> I kind of doubt it too Grey.
> In looking through the MoPo archive, there has never been a single post from 
> "Maxx" before this morning.
> 
> One thing is for certain - "Maxx" is setting the gold standard for lying 
> today.
> 
> 
> -Original Message-
> From: Smith, Grey - 1367 [mailto:gre...@ha.com]
> Sent: Tuesday, January 17, 2012 12:55 PM
> To: MoPo-L@LISTSERV.AMERICAN.EDU
> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
> 
> Oh really. I doubt it Maxx, as I see nothing that says that in the system.
> 
> 
> From: Maxxhf [mailto:max...@gmail.com] 
> Sent: Tuesday, January 17, 2012 11:53 AM
> To: Smith, Grey - 1367
> Cc: MoPo-L@LISTSERV.AMERICAN.EDU
> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
> 
> 
> 
> I'm glad to see that you guys are on top of what's being said about you 
> online. 
> 
> 
> 
> In writing my response to the initial email in haste I did fail to mention 
> that the packages had sustained serious damage, so I guess it's unfair to say 
> that the packaging was wholly insufficient. That being said I do stand by my 
> belief that emovieposter.com sets the gold standard when it comes to packing 
> posters for shipment.
> 
> 
> 
> And I use a proxy for purchases through HA.
> 
> 
> Thanks,
> 
> 
> Maxx
> 
> 
> 
> 
> 
> On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367"  wrote:
> 
> That’s interesting, Maxx. I show you in our system but I show you have never 
> won a single item from us. What was damaged, a promotional postcard?
> 
> 
> From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Maxxhf
> Sent: Tuesday, January 17, 2012 8:56 AM
> To:MoPo-L@LISTSERV.AMERICAN.EDU
> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
> 
> 
> 
> Agreed, don't change a thing. HA has sent me posters that were damaged in 
> transit twice. In both instances the damage could have been avoided with a 
> little more care taken in the actual packaging of the posters.
> 
> 
> 
> You guys set the standard for poster packaging!
> 
> Thanks,
> 
> 
> Maxx
> 
> 
> 
> 
> 
> On Jan 17, 2012, at 8:16 AM, Pj Angel  wrote:
> 
> Customers that complain to you about "over-packing" have (obviously) never 
> had a package drenched in water or run over by a truck (complete with tire 
> marks).
> 
> 
> 
> Don't change a thing Bruce.
> 
> 
> 
> pj
> 
> 
> 
> 
> 
> From: Bruce Hershenson 
> To:MoPo-L@LISTSERV.AMERICAN.EDU
> Sent: Tuesday, January 17, 2012 7:04 AM
> Subject: [MOPO] The flip side of people who complain we "over-pack"!
> 
> 
> We get some complaints from people who say we "over-pack", and that we should 
> just use one piece of cardboard on each side and put that in a plain envelope!
> 
> On the other hand, we often read on forums like these about people who get 
> posters packed like this and arrive mangled.
> 
> We sell all over the world, and many of our packages travel huge distances 
> and get mislaid along the way, so we try to truly use "gorilla-proof" 
> packaging.
> 
> Here is a case where it really paid off:
> 
> A customer from France contacted us that his package had gone missing. We 
> replied that it almost surely would turn up before too long, because in most 
> such cases the items are tied up in customs.
> 
> He just e-mailed to tell us the package arrived. Here is what he said:
> 
> "Somehow, somewhere in transit, the parcel must have gotten drenched in water 
> or something. The parcel and inner cartons were visibly damaged but thanks to 
> the meticulous packing you do, none of the posters got damaged. Once again I 
> am more than satisfied with your overall service and I look forward to b

Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread Michael Greenwood 
I'll just give my opinion here and say that, yes, Bruce has  
remarkable packing skills and it costs me a lot of time getting to  
the actual paper!  Not really a complaint.


But I also give full kudos to Heritage (and Rich at movieposterbid  
too!) for excellent packing!  I have virtually no cares about  
packages any more as these sellers are probably where 95% of my  
dealings are based.


If something truly hideous happens during transit, there are few  
precautions that will protect it fully but I have zero complaints  
with these sellers and their packing at all.


All the best,
M

On 17-Jan-12, at 12:53 PM, Maxxhf wrote:

I'm glad to see that you guys are on top of what's being said about  
you online.


In writing my response to the initial email in haste I did fail to  
mention that the packages had sustained serious damage, so I guess  
it's unfair to say that the packaging was wholly insufficient. That  
being said I do stand by my belief that emovieposter.com sets the  
gold standard when it comes to packing posters for shipment.


And I use a proxy for purchases through HA.

Thanks,

Maxx


On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367"   
wrote:


That’s interesting, Maxx. I show you in our system but I show you  
have never won a single item from us. What was damaged, a  
promotional postcard?



From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of  
Maxxhf

Sent: Tuesday, January 17, 2012 8:56 AM
To: MoPo-L@LISTSERV.AMERICAN.EDU
Subject: Re: [MOPO] The flip side of people who complain we "over- 
pack"!


Agreed, don't change a thing. HA has sent me posters that were  
damaged in transit twice. In both instances the damage could have  
been avoided with a little more care taken in the actual packaging  
of the posters.


You guys set the standard for poster packaging!

Thanks,

Maxx


On Jan 17, 2012, at 8:16 AM, Pj Angel  wrote:

Customers that complain to you about "over-packing" have  
(obviously) never had a package drenched in water or run over by a  
truck (complete with tire marks).


Don't change a thing Bruce.

pj


From: Bruce Hershenson 
To: MoPo-L@LISTSERV.AMERICAN.EDU
Sent: Tuesday, January 17, 2012 7:04 AM
Subject: [MOPO] The flip side of people who complain we "over-pack"!

We get some complaints from people who say we "over-pack", and  
that we should just use one piece of cardboard on each side and  
put that in a plain envelope!


On the other hand, we often read on forums like these about people  
who get posters packed like this and arrive mangled.


We sell all over the world, and many of our packages travel huge  
distances and get mislaid along the way, so we try to truly use  
"gorilla-proof" packaging.


Here is a case where it really paid off:

A customer from France contacted us that his package had gone  
missing. We replied that it almost surely would turn up before too  
long, because in most such cases the items are tied up in customs.


He just e-mailed to tell us the package arrived. Here is what he  
said:


"Somehow, somewhere in transit, the parcel must have gotten  
drenched in water or something. The parcel and inner cartons were  
visibly damaged but thanks to the meticulous packing you do, none  
of the posters got damaged. Once again I am more than satisfied  
with your overall service and I look forward to buy more and more  
stuff from your auctions!"


Of course the Postal Service provided him with no explanation of  
what occurred (perhaps it fell out of the airplane on the way over  
and was fished out of the ocean?), and no apology for drenching  
the package!


Bruce
--
Bruce Hershenson and the other 24 members of the eMoviePoster.com  
team

P.O. Box 874
West Plains, MO 65775
Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1  
when we take lunch)

our site
our auctions
<~WRD000.jpg>

Visit the MoPo Mailing List Web Site at www.filmfan.com
___
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: lists...@listserv.american.edu
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.


Visit the MoPo Mailing List Web Site at www.filmfan.com
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Send a message addressed to: lists...@listserv.american.edu
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.
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The author of th

Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread Sean Linkenback 
I kind of doubt it too Grey.
In looking through the MoPo archive, there has never been a single post from 
"Maxx" before this morning.

One thing is for certain - "Maxx" is setting the gold standard for lying today.


-Original Message-
From: Smith, Grey - 1367 [mailto:gre...@ha.com]
Sent: Tuesday, January 17, 2012 12:55 PM
To: MoPo-L@LISTSERV.AMERICAN.EDU
Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!

Oh really. I doubt it Maxx, as I see nothing that says that in the system.


From: Maxxhf [mailto:max...@gmail.com] 
Sent: Tuesday, January 17, 2012 11:53 AM
To: Smith, Grey - 1367
Cc: MoPo-L@LISTSERV.AMERICAN.EDU
Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!



I'm glad to see that you guys are on top of what's being said about you online. 



In writing my response to the initial email in haste I did fail to mention that 
the packages had sustained serious damage, so I guess it's unfair to say that 
the packaging was wholly insufficient. That being said I do stand by my belief 
that emovieposter.com sets the gold standard when it comes to packing posters 
for shipment.



And I use a proxy for purchases through HA.


Thanks,


Maxx





On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367"  wrote:

That’s interesting, Maxx. I show you in our system but I show you have never 
won a single item from us. What was damaged, a promotional postcard?


From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Maxxhf
Sent: Tuesday, January 17, 2012 8:56 AM
To:MoPo-L@LISTSERV.AMERICAN.EDU
Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!



Agreed, don't change a thing. HA has sent me posters that were damaged in 
transit twice. In both instances the damage could have been avoided with a 
little more care taken in the actual packaging of the posters.



You guys set the standard for poster packaging!

Thanks,


Maxx





On Jan 17, 2012, at 8:16 AM, Pj Angel  wrote:

Customers that complain to you about "over-packing" have (obviously) never had 
a package drenched in water or run over by a truck (complete with tire marks).



Don't change a thing Bruce.



pj





From: Bruce Hershenson 
To:MoPo-L@LISTSERV.AMERICAN.EDU
Sent: Tuesday, January 17, 2012 7:04 AM
Subject: [MOPO] The flip side of people who complain we "over-pack"!


We get some complaints from people who say we "over-pack", and that we should 
just use one piece of cardboard on each side and put that in a plain envelope!

On the other hand, we often read on forums like these about people who get 
posters packed like this and arrive mangled.

We sell all over the world, and many of our packages travel huge distances and 
get mislaid along the way, so we try to truly use "gorilla-proof" packaging.

Here is a case where it really paid off:

A customer from France contacted us that his package had gone missing. We 
replied that it almost surely would turn up before too long, because in most 
such cases the items are tied up in customs.

He just e-mailed to tell us the package arrived. Here is what he said:

"Somehow, somewhere in transit, the parcel must have gotten drenched in water 
or something. The parcel and inner cartons were visibly damaged but thanks to 
the meticulous packing you do, none of the posters got damaged. Once again I am 
more than satisfied with your overall service and I look forward to buy more 
and more stuff from your auctions!"

Of course the Postal Service provided him with no explanation of what occurred 
(perhaps it fell out of the airplane on the way over and was fished out of the 
ocean?), and no apology for drenching the package!

Bruce
-- 
Bruce Hershenson and the other 24 members of the eMoviePoster.com team
P.O. Box 874
West Plains, MO 65775
Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take 
lunch)
our site
our auctions
<~WRD000.jpg>

Visit the MoPo Mailing List Web Site at www.filmfan.com
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Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread Smith, Grey - 1367 
Oh really. I doubt it Maxx, as I see nothing that says that in the system.


From: Maxxhf [mailto:max...@gmail.com]
Sent: Tuesday, January 17, 2012 11:53 AM
To: Smith, Grey - 1367
Cc: MoPo-L@LISTSERV.AMERICAN.EDU
Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!

I'm glad to see that you guys are on top of what's being said about you online.

In writing my response to the initial email in haste I did fail to mention that 
the packages had sustained serious damage, so I guess it's unfair to say that 
the packaging was wholly insufficient. That being said I do stand by my belief 
that emovieposter.com<http://emovieposter.com> sets the gold standard when it 
comes to packing posters for shipment.

And I use a proxy for purchases through HA.

Thanks,

Maxx


On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367" 
mailto:gre...@ha.com>> wrote:
That’s interesting, Maxx. I show you in our system but I show you have never 
won a single item from us. What was damaged, a promotional postcard?


From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Maxxhf
Sent: Tuesday, January 17, 2012 8:56 AM
To: MoPo-L@LISTSERV.AMERICAN.EDU<mailto:MoPo-L@LISTSERV.AMERICAN.EDU>
Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!

Agreed, don't change a thing. HA has sent me posters that were damaged in 
transit twice. In both instances the damage could have been avoided with a 
little more care taken in the actual packaging of the posters.

You guys set the standard for poster packaging!

Thanks,

Maxx


On Jan 17, 2012, at 8:16 AM, Pj Angel 
mailto:pjange...@yahoo.com>> wrote:
Customers that complain to you about "over-packing" have (obviously) never had 
a package drenched in water or run over by a truck (complete with tire marks).

Don't change a thing Bruce.

pj


From: Bruce Hershenson 
mailto:brucehershen...@gmail.com>>
To: MoPo-L@LISTSERV.AMERICAN.EDU<mailto:MoPo-L@LISTSERV.AMERICAN.EDU>
Sent: Tuesday, January 17, 2012 7:04 AM
Subject: [MOPO] The flip side of people who complain we "over-pack"!

We get some complaints from people who say we "over-pack", and that we should 
just use one piece of cardboard on each side and put that in a plain envelope!

On the other hand, we often read on forums like these about people who get 
posters packed like this and arrive mangled.

We sell all over the world, and many of our packages travel huge distances and 
get mislaid along the way, so we try to truly use "gorilla-proof" packaging.

Here is a case where it really paid off:

A customer from France contacted us that his package had gone missing. We 
replied that it almost surely would turn up before too long, because in most 
such cases the items are tied up in customs.

He just e-mailed to tell us the package arrived. Here is what he said:

"Somehow, somewhere in transit, the parcel must have gotten drenched in water 
or something. The parcel and inner cartons were visibly damaged but thanks to 
the meticulous packing you do, none of the posters got damaged. Once again I am 
more than satisfied with your overall service and I look forward to buy more 
and more stuff from your auctions!"

Of course the Postal Service provided him with no explanation of what occurred 
(perhaps it fell out of the airplane on the way over and was fished out of the 
ocean?), and no apology for drenching the package!

Bruce
--
Bruce Hershenson and the other 24 members of the 
eMoviePoster.com<http://emovieposter.com/> team
P.O. Box 874
West Plains, MO 65775
Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take 
lunch)
our site<http://www.emovieposter.com/>
our auctions<http://www.emovieposter.com/agallery/all.html>
<~WRD000.jpg>

Visit the MoPo Mailing List Web Site at www.filmfan.com<http://www.filmfan.com/>
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Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread Maxxhf 
I'm glad to see that you guys are on top of what's being said about you online. 

In writing my response to the initial email in haste I did fail to mention that 
the packages had sustained serious damage, so I guess it's unfair to say that 
the packaging was wholly insufficient. That being said I do stand by my belief 
that emovieposter.com sets the gold standard when it comes to packing posters 
for shipment.

And I use a proxy for purchases through HA.

Thanks,

Maxx


On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367"  wrote:

> That’s interesting, Maxx. I show you in our system but I show you have never 
> won a single item from us. What was damaged, a promotional postcard?
>  
>  
> From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Maxxhf
> Sent: Tuesday, January 17, 2012 8:56 AM
> To: MoPo-L@LISTSERV.AMERICAN.EDU
> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"!
>  
> Agreed, don't change a thing. HA has sent me posters that were damaged in 
> transit twice. In both instances the damage could have been avoided with a 
> little more care taken in the actual packaging of the posters.
>  
> You guys set the standard for poster packaging!
> 
> Thanks,
>  
> Maxx
>  
> 
> On Jan 17, 2012, at 8:16 AM, Pj Angel  wrote:
> 
> Customers that complain to you about "over-packing" have (obviously) never 
> had a package drenched in water or run over by a truck (complete with tire 
> marks).
>  
> Don't change a thing Bruce.
>  
> pj
>  
>  
> From: Bruce Hershenson 
> To: MoPo-L@LISTSERV.AMERICAN.EDU 
> Sent: Tuesday, January 17, 2012 7:04 AM
> Subject: [MOPO] The flip side of people who complain we "over-pack"!
>  
> We get some complaints from people who say we "over-pack", and that we should 
> just use one piece of cardboard on each side and put that in a plain envelope!
> 
> On the other hand, we often read on forums like these about people who get 
> posters packed like this and arrive mangled.
> 
> We sell all over the world, and many of our packages travel huge distances 
> and get mislaid along the way, so we try to truly use "gorilla-proof" 
> packaging.
> 
> Here is a case where it really paid off:
> 
> A customer from France contacted us that his package had gone missing. We 
> replied that it almost surely would turn up before too long, because in most 
> such cases the items are tied up in customs.
> 
> He just e-mailed to tell us the package arrived. Here is what he said:
> 
> "Somehow, somewhere in transit, the parcel must have gotten drenched in water 
> or something. The parcel and inner cartons were visibly damaged but thanks to 
> the meticulous packing you do, none of the posters got damaged. Once again I 
> am more than satisfied with your overall service and I look forward to buy 
> more and more stuff from your auctions!"
> 
> Of course the Postal Service provided him with no explanation of what 
> occurred (perhaps it fell out of the airplane on the way over and was fished 
> out of the ocean?), and no apology for drenching the package!
> 
> Bruce
> -- 
> Bruce Hershenson and the other 24 members of the eMoviePoster.com team
> P.O. Box 874
> West Plains, MO 65775
> Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take 
> lunch)
> our site
> our auctions
> <~WRD000.jpg>
>  
> Visit the MoPo Mailing List Web Site at www.filmfan.com
> ___
> How to UNSUBSCRIBE from the MoPo Mailing List
> Send a message addressed to: lists...@listserv.american.edu
> In the BODY of your message type: SIGNOFF MOPO-L
> The author of this message is solely responsible for its content.
>  
> 
> Visit the MoPo Mailing List Web Site at www.filmfan.com
> ___
> How to UNSUBSCRIBE from the MoPo Mailing List
> Send a message addressed to: lists...@listserv.american.edu
> In the BODY of your message type: SIGNOFF MOPO-L
> The author of this message is solely responsible for its content.
> Visit the MoPo Mailing List Web Site at www.filmfan.com
> ___
> How to UNSUBSCRIBE from the MoPo Mailing List
> Send a message addressed to: lists...@listserv.american.edu
> In the BODY of your message type: SIGNOFF MOPO-L
> The author of this message is solely responsible for its content.

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Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread Kirby McDaniel 
That just goes to show that some people will complain about anything.

Kirby

On Jan 17, 2012, at 8:04 AM, Bruce Hershenson wrote:

> We get some complaints from people who say we "over-pack", and that we should 
> just use one piece of cardboard on each side and put that in a plain envelope!
> 
> On the other hand, we often read on forums like these about people who get 
> posters packed like this and arrive mangled.
> 
> We sell all over the world, and many of our packages travel huge distances 
> and get mislaid along the way, so we try to truly use "gorilla-proof" 
> packaging.
> 
> Here is a case where it really paid off:
> 
> A customer from France contacted us that his package had gone missing. We 
> replied that it almost surely would turn up before too long, because in most 
> such cases the items are tied up in customs.
> 
> He just e-mailed to tell us the package arrived. Here is what he said:
> 
> "Somehow, somewhere in transit, the parcel must have gotten drenched in water 
> or something. The parcel and inner cartons were visibly damaged but thanks to 
> the meticulous packing you do, none of the posters got damaged. Once again I 
> am more than satisfied with your overall service and I look forward to buy 
> more and more stuff from your auctions!"
> 
> Of course the Postal Service provided him with no explanation of what 
> occurred (perhaps it fell out of the airplane on the way over and was fished 
> out of the ocean?), and no apology for drenching the package!
> 
> Bruce
> -- 
> Bruce Hershenson and the other 24 members of the eMoviePoster.com team
> P.O. Box 874
> West Plains, MO 65775
> Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take 
> lunch)
> our site
> our auctions
> 
> 
> Visit the MoPo Mailing List Web Site at www.filmfan.com
> ___
> How to UNSUBSCRIBE from the MoPo Mailing List
> Send a message addressed to: lists...@listserv.american.edu
> In the BODY of your message type: SIGNOFF MOPO-L
> The author of this message is solely responsible for its content.
> 


 Visit the MoPo Mailing List Web Site at www.filmfan.com
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Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread Maxxhf 
Agreed, don't change a thing. HA has sent me posters that were damaged in 
transit twice. In both instances the damage could have been avoided with a 
little more care taken in the actual packaging of the posters.

You guys set the standard for poster packaging!

Thanks,

Maxx


On Jan 17, 2012, at 8:16 AM, Pj Angel  wrote:

> Customers that complain to you about "over-packing" have (obviously) never 
> had a package drenched in water or run over by a truck (complete with tire 
> marks).
>  
> Don't change a thing Bruce.
>  
> pj
>  
> 
> From: Bruce Hershenson 
> To: MoPo-L@LISTSERV.AMERICAN.EDU 
> Sent: Tuesday, January 17, 2012 7:04 AM
> Subject: [MOPO] The flip side of people who complain we "over-pack"!
> 
> We get some complaints from people who say we "over-pack", and that we should 
> just use one piece of cardboard on each side and put that in a plain envelope!
> 
> On the other hand, we often read on forums like these about people who get 
> posters packed like this and arrive mangled.
> 
> We sell all over the world, and many of our packages travel huge distances 
> and get mislaid along the way, so we try to truly use "gorilla-proof" 
> packaging.
> 
> Here is a case where it really paid off:
> 
> A customer from France contacted us that his package had gone missing. We 
> replied that it almost surely would turn up before too long, because in most 
> such cases the items are tied up in customs.
> 
> He just e-mailed to tell us the package arrived. Here is what he said:
> 
> "Somehow, somewhere in transit, the parcel must have gotten drenched in water 
> or something. The parcel and inner cartons were visibly damaged but thanks to 
> the meticulous packing you do, none of the posters got damaged. Once again I 
> am more than satisfied with your overall service and I look forward to buy 
> more and more stuff from your auctions!"
> 
> Of course the Postal Service provided him with no explanation of what 
> occurred (perhaps it fell out of the airplane on the way over and was fished 
> out of the ocean?), and no apology for drenching the package!
> 
> Bruce
> -- 
> Bruce Hershenson and the other 24 members of the eMoviePoster.com team
> P.O. Box 874
> West Plains, MO 65775
> Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take 
> lunch)
> our site
> our auctions
> 
> 
> Visit the MoPo Mailing List Web Site at www.filmfan.com
> ___
> How to UNSUBSCRIBE from the MoPo Mailing List
> Send a message addressed to: lists...@listserv.american.edu
> In the BODY of your message type: SIGNOFF MOPO-L
> The author of this message is solely responsible for its content.
> 
> 
> Visit the MoPo Mailing List Web Site at www.filmfan.com
> ___
> How to UNSUBSCRIBE from the MoPo Mailing List
> Send a message addressed to: lists...@listserv.american.edu
> In the BODY of your message type: SIGNOFF MOPO-L
> The author of this message is solely responsible for its content.

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Re: [MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread Pj Angel 
Customers that complain to you about "over-packing" have (obviously) never had 
a package drenched in water or run over by a truck (complete with tire marks).
 
Don't change a thing Bruce.
 
pj
 

From: Bruce Hershenson 
To: MoPo-L@LISTSERV.AMERICAN.EDU 
Sent: Tuesday, January 17, 2012 7:04 AM
Subject: [MOPO] The flip side of people who complain we "over-pack"!


We get some complaints from people who say we "over-pack", and that we should 
just use one piece of cardboard on each side and put that in a plain envelope!

On the other hand, we often read on forums like these about people who get 
posters packed like this and arrive mangled.

We sell all over the world, and many of our packages travel huge distances and 
get mislaid along the way, so we try to truly use "gorilla-proof" packaging.

Here is a case where it really paid off:

A customer from France contacted us that his package had gone missing. We 
replied that it almost surely would turn up before too long, because in most 
such cases the items are tied up in customs.

He just e-mailed to tell us the package arrived. Here is what he said:

"Somehow, somewhere in transit, the parcel must have gotten drenched in water 
or something. The parcel and inner cartons were visibly damaged but thanks to 
the meticulous packing you do, none of the posters got damaged. Once again I am 
more than satisfied with your overall service and I look forward to buy more 
and more stuff from your auctions!"

Of course the Postal Service provided him with no explanation of what occurred 
(perhaps it fell out of the airplane on the way over and was fished out of the 
ocean?), and no apology for drenching the package!

Bruce
-- 
Bruce Hershenson and the other 24 members of the eMoviePoster.com team
P.O. Box 874
West Plains, MO 65775
Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take 
lunch)
our site
our auctions



Visit the MoPo Mailing List Web Site at www.filmfan.com
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[MOPO] The flip side of people who complain we "over-pack"!

2012-01-17 Thread Bruce Hershenson 
We get some complaints from people who say we "over-pack", and that we
should just use one piece of cardboard on each side and put that in a plain
envelope!

On the other hand, we often read on forums like these about people who get
posters packed like this and arrive mangled.

We sell all over the world, and many of our packages travel huge distances
and get mislaid along the way, so we try to truly use "gorilla-proof"
packaging.

Here is a case where it really paid off:

A customer from France contacted us that his package had gone missing. We
replied that it almost surely would turn up before too long, because in
most such cases the items are tied up in customs.

He just e-mailed to tell us the package arrived. Here is what he said:

"Somehow, somewhere in transit, the parcel must have gotten drenched in
water or something. The parcel and inner cartons were visibly damaged but
thanks to the meticulous packing you do, none of the posters got damaged.
Once again I am more than satisfied with your overall service and I look
forward to buy more and more stuff from your auctions!"

Of course the Postal Service provided him with no explanation of what
occurred (perhaps it fell out of the airplane on the way over and was
fished out of the ocean?), and no apology for drenching the package!

Bruce
-- 
Bruce Hershenson and the other 24 members of the eMoviePoster.com team
P.O. Box 874
West Plains, MO 65775
Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take
lunch)
our site 
our auctions 


 Visit the MoPo Mailing List Web Site at www.filmfan.com
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In the BODY of your message type: SIGNOFF MOPO-L

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