Re: [newbie] Mdk is cash flow positive!
Oops! Here are the e-mail addresses for Mr. Jacques Le Marois and Mr. Paul Guillet of MandrakeSoft. [EMAIL PROTECTED] [EMAIL PROTECTED] Owen, Normally since June we have deeply improved the customer care of MandrakeStore. If there is any case which was badly handled we need to know (me and Paul) so we can quickly fix the problem and work to avoid it in the future. Jacques. Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mdk is cash flow positive!
Nearly all responses to my suggestion that the Action Editor of Smart Computing could induce Mandrake to explain why customers were being ignored were, don't do it.So minding the sentiments of others I have another suggestion. Write to Jean Brice Demoulin, Marketing Manager for MandrakeSoft at the Paris office. A resonable explaination that customer goodwill and loyalty is being declining by Mandrake's lack of response. Most customers would be patient and understanding once they understood the nature of the problem. Owen [EMAIL PROTECTED] or MandrakeSoft / Jean-Brice Demoulin 43, rue d'Aboukir 75002 Paris France owenb wrote: There may be some help at hand. When LH the makers of translation software got in hot water and closed their US office I received assistance from the Action Editor of Smart Computing Magazine . If several of us write maybe the public airing of the dissatisfaction about Mandrakes attitude featured in a national magazine will reach management in France. [EMAIL PROTECTED] fax 402-479-2104 Actually the Action Editor pursued LH to their corporate headquarters in Belgium. * Lyvim Xaphir wrote: It's way past time that something was done about the store problems. There has been alot that hasn't been said about store problems in order to give them time to have rectified the problem, but if rectification is not forthcoming then perhaps other means of garnering some attention is warranted. LX Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Installing downloaded rpm packages, more help needed
I ignored the lack of a signature file and continued to install using rpmdrake. The installation appeared to go well but when I tried to find Fax2Send I could not find the program. I did a file search and found that there were many files installed but I can't find any that would initiate a program. Dennis Myers wrote: On Sunday 17 August 2003 05:39 pm, owenb wrote: I downloaded Fax2Send Complete -2.1-13 RPM for i386 following the Mandrake Clubs note that a free package was available. I checked and found that the required additional files were already installed. But when I attempted to install the package I got the following message. Signature Verification Error The signature of the package Fax2SendComplete -2.1-13.i386.rpm is not correct. No GPG signature in package Thanks, Owen It probably means that you do not have the GPG signature from that site loaded on your machine or your machine was expecting a sig and didn't get one. I installed and had no problem. HTH Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] modem.....15mins hangup
Some setups have a option for disconnecting after X minutes of inactivity. This could be easily checked with continuing activity. Owen James R. McKenzie wrote: You might have the connect speed set to high. This may be confusing the modem's inards at some point and it hangs up to avoid any kind of conflicts. T H A N K Y O U James R. McKenzie [EMAIL PROTECTED] - Original Message - From: howyanow [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Tuesday, August 19, 2003 3:35 PM Subject: [newbie] modem.15mins hangup have a conexant 56k v92 modem all fine, working away, but hangs up every 15mins. on the button. i re-configured it to automatically redial and this works fine but interrupts downloads. here's a copy of the modem log: ATZ OK ATM0L0 OK ATDT1890 201 564 CONNECT 115200 any suggestions??? -- -- Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Installing downloaded rpm packages
OK. What is a GPG signature and how do I get one.? Dennis Myers wrote: On Sunday 17 August 2003 05:39 pm, owenb wrote: I downloaded Fax2Send Complete -2.1-13 RPM for i386 following the Mandrake Clubs note that a free package was available. I checked and found that the required additional files were already installed. But when I attempted to install the package I got the following message. Signature Verification Error The signature of the package Fax2SendComplete -2.1-13.i386.rpm is not correct. No GPG signature in package I stopped at this point. What went wrong? I noted that the required files listed /bin/sh three times. Why the redundancy? Thanks, Owen It probably means that you do not have the GPG signature from that site loaded on your machine or your machine was expecting a sig and didn't get one. I installed and had no problem. HTH Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mdk is cash flow positive!
Andrei Raevsky wrote: http://www.mandrakesoft.com/company/investors/newsletter/sn030724 There cash flow may be positive but their credibility is questionable. Having searched out there U. S. headquarters (626-292-6290) I learned that it has been closed. If you want to contact them you better be prepared to make a phone call to France. I bought the Definative Manual and as soon as I got it the pages began to fall out. Phone calls to and e-mails have been unsucessful. They have fairly well closed all lines of communications except if you want to buy something. But beware if you want satisfaction concerning a defective product. Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
[newbie] printing problem
This is a recent development. When I try to print I get the following message. Catastrophe! - KNotify A print error occurred. Error message received from system. Error while reading filter description for true. Empty command line received. Print KGhost View gives the following: Printer HPDeskjet 855c. Comment: HP Deskjet 855C, Foomatic + hpijs (recommended) Print system currently used CUPS (common UNIX Print System) connected to local host 631 No matter what printer I designate or what print system is designated I get the same error message. Until a few days ago the designated printer would print. I must of done something, The question is now how to undo it. Owen
[newbie] Still no KdeprintFax
After following several suggestions to activate the fax feature of Open Office. It still doens't work. After the initial disk installation I installed all the updates associated with the 9.1 prior to trying to utalize the KdeprintFax. I don't know if this introduced problems or not. Now I'm wondering if I should reinstall 9.1? Would I have to start by reformating the HD partition? Any suggestions I just want to be able to fax from Open Office. I don't care if it is KdeprintFax, Efax or any other software as long as it works. I did follow Derek's suggestion below and it did get faxing to work from Kword but not Open Office. Derek Jennings wrote: If you are using KDE and CUPS then when you print a dialogue box appears. The drop down 'Name' selects the printer to use. Underneath your real printers there are four 'pseudo' printers :- Mail PDF File Print to File (PDF) Print to File (Postscript) Send to Fax (not Print to fax) If they are not there then it is easy enough to add them. Open KDE ControlCentrePeripheralsPrinters Select Administrator mode. Right click in the white area, select 'Add special (pseudo) printer' In the pop up configuration box give it a name and in the 'Command Settings' box enter kdeprintfax %in derek Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Still no KdeprintFax
Thanks Derek, It seems to be working after I corrected my blunder. I printed qtcups--stdin instead of qtcups --stdin Owen Derek Jennings wrote: On Saturday 19 Jul 2003 1:55 pm, owenb wrote: After following several suggestions to activate the fax feature of Open Office. It still doens't work. After the initial disk installation I installed all the updates associated with the 9.1 prior to trying to utalize the KdeprintFax. I don't know if this introduced problems or not. Now I'm wondering if I should reinstall 9.1? Would I have to start by reformating the HD partition? Any suggestions I just want to be able to fax from Open Office. I don't care if it is KdeprintFax, Efax or any other software as long as it works. I did follow Derek's suggestion below and it did get faxing to work from Kword but not Open Office. Derek Jennings wrote: If you are using KDE and CUPS then when you print a dialogue box appears. The drop down 'Name' selects the printer to use. Underneath your real printers there are four 'pseudo' printers :- Mail PDF File Print to File (PDF) Print to File (Postscript) Send to Fax (not Print to fax) If they are not there then it is easy enough to add them. Open KDE ControlCentrePeripheralsPrinters Select Administrator mode. Right click in the white area, select 'Add special (pseudo) printer' In the pop up configuration box give it a name and in the 'Command Settings' box enter kdeprintfax %in derek And did you follow my instructions here http://www.jennings.homelinux.net/fax_cups.html to add qtcups as a printer to OpenOffice? If you do that, then when you print with OpenOffice qtcups will appear as one of the printers available, and that leads you into exactly the same printer dialogue as Kword. Reinstalling or reformatting will not help. It is just a matter of defining qtcups as an OpenOffice printer. derek Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] KdeprintFax
owenb wrote: I checked and CUPS is running.on boot CUPS-LPD is stopped. Mandrake Control Center / System/ CUPS is running on boot Mandrake Contril Center/ System/ CUPS - LPD is stopped Mandrake Control Center/Harware/ Printer Drake/ shows Local Printer HP Deskjet 855 on parallel port #0 (default) which is my printer. Derek Jennings wrote: On Friday 18 Jul 2003 2:37 am, owenb wrote: Thanks Derek I followed your instructions for adding, kdeprintfax %in I now have Send to Fax available in KFax word processor but not in Open Office Writer. How do I check to see if KDe is using CUPS? SNIP Follow the tutorial on my web site http://www.jennings.homelinux.net/fax_cups.html You know if you are using CUPS if cups is listed as active in the services window of Mandrake Control CentreSystem. It is the default for Mandrake so it should be running. (If it is not you can select the print system with the printer GUI in Mandrake Control Centre) In the KDE print window make sure CUPS is selected in the Print service used drop down. derek Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Fax, any fax software
Pilagá wrote: El Mié 16 Jul 2003 01:00, owenb escribió: I've never installed any software. The KdeprintFax software that came installed with 9.1 isn't working. Can any one tell me step by step how to install a fax software package. It doesn't matter what package as long as I can get it to work. I never wrote a batch file so I'm as ignorant as they come. Owen Hola, Owen: You don't need a batch file, I'm using KdeprintFax every day without troubles. What you get when you try to send the fax. Some errors...? Post it here. Suerte This is what happens. Maybe I should add that after the initial installation of 9.1 I did all of the updates prior to trying to use Kdeprint Fax Owen When I went to use KdeprintFax the following troubles manifested themselves. The Address book only shows a Icon although I have entered addresses. When I activate, Edit Addressbook my entries are there. When I enter a text file and manually enter a fax phone # and try to send I get the following error message. 'Fax Error. See Log Message For More Information The log tells me, Usage: anytops[-m filters] [- - mime =mime - type.] [ -p page] ]- -help] infile outfile Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] KdeprintFax
Derek Jennings wrote: On Tuesday 15 Jul 2003 10:55 pm, owenb wrote: My computer is a dedicated 9.1 The installation was straight forward. I have not added any additional software or made any changes. But when I went to use KdeprintFax the following troubles manifested themselves. The Address book only shows a Icon although I have entered addresses. When I activate, Edit Addressbook my entries are there. When I enter a text file and manually enter a fax phone # and try to send I get the following error message. 'Fax Error. See Log Message For More Information The log tells me, Usage: anytops[-m filters] [- - mime =mime - type.] [ -p page] ]- -help] infile outfile I have no idea what any of it means but it looks very complicated and I am very dumb. I really need a fax program . If someone would have the patience to help me fix this one or recommend another software package I would be most grateful. Owen Thanks for the tip but in my printer selection, Print to fax is not a option. I think the file has to be a postscript file. The easy way to use kdeprintfax is to open whatever file you want to fax in an editor or word processor and then press the 'Print' button. When the printer dialogue box appears use the drop down menu in the printer selection to select Print to fax You will then enter kdeprintfax. There is a tip on my web site about using faxes from OpenOffice which may help you. www.jennings.homelinux.net derek Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Fax, any fax software
Anne Wilson wrote: Use Software Installer, and install efax. It couldn't be simpler. If you haven't installed any packages before and have any problems, come back for very specific instructions, but I don't think you will need to. Anne If you mean Configuration / Packaging / Install Software/ then I have. I tried every software package including the Supplementary and Commercial Application disk. On Wednesday 16 Jul 2003 5:00 am, owenb wrote: I've never installed any software. The KdeprintFax software that came installed with 9.1 isn't working. Can any one tell me step by step how to install a fax software package. It doesn't matter what package as long as I can get it to work. I never wrote a batch file so I'm as ignorant as they come. Owen Use Software Installer, and install efax. It couldn't be simpler. If you haven't installed any packages before and have any problems, come back for very specific instructions, but I don't think you will need to. Anne Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
[newbie] KdeprintFax
My computer is a dedicated 9.1 The installation was straight forward. I have not added any additional software or made any changes. But when I went to use KdeprintFax the following troubles manifested themselves. The Address book only shows a Icon although I have entered addresses. When I activate, Edit Addressbook my entries are there. When I enter a text file and manually enter a fax phone # and try to send I get the following error message. 'Fax Error. See Log Message For More Information The log tells me, Usage: anytops[-m filters] [- - mime =mime - type.] [ -p page] ]- -help] infile outfile I have no idea what any of it means but it looks very complicated and I am very dumb. I really need a fax program . If someone would have the patience to help me fix this one or recommend another software package I would be most grateful. Owen Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
[newbie] (no subject)
Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
[newbie] Fax, any fax software
I've never installed any software. The KdeprintFax software that came installed with 9.1 isn't working. Can any one tell me step by step how to install a fax software package. It doesn't matter what package as long as I can get it to work. I never wrote a batch file so I'm as ignorant as they come. Owen Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
[newbie] Getting Mandrake's attention
How do I get a response concerning defective Mandrake merchandise? I tried what e-mail and phone number I could find without any response. I bought, The Definitive Manual for version 9.0 just prior to the release of the 9.1 version. The book had nearly no use when the pages began falling out. Not one or two but in groups. It is obvious that the glue holding the pages in the binding has a problem. All I want is a replacement for this older version manual. I'm not trying to ding Mandrake for the 9.1 version. I didn't have any problem having Mandrake take my money when I bought the book, the 9.0 software and the 9.1 software. Does anyone know how to gain satisfaction? Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
[newbie] Spell Check for Mozilla Messenger
Please, Is there a spell checker for Mozilla Messenger? If so, how do I get it installed on one of the menu bars? I'm one of those who can't spell worth a damn. Thanks, Owen Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Spell Check for Mozilla Messenger
Thanks Charlie, When I tried it I got: [root localhost owen]# ]root @ localhost owen] # urmpi mozilla-spellchecker- 1.3.-1mkd.i586.rpm unable to access rpm file mozilla-spellchecker- 1.3.-1mkd.i586.rpm] error registering local packages [root localhost owen]# ** Charlie wrote: quoting owenb's missive of Friday 30 May 2003 08:32 am: Please, Is there a spell checker for Mozilla Messenger? If so, how do I get it installed on one of the menu bars? I'm one of those who can't spell worth a damn. Thanks, Owen In a terminal as super user (root); urpmi mozilla-spellchecker-1.3-1mdk.i586.rpm and you'll get what you need. HTH C. Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Spell Check for Mozilla Messenger
Thank Guys, I started over and this time it worked. Owen owenb wrote: Please, Is there a spell checker for Mozilla Messenger? If so, how do I get it installed on one of the menu bars? I'm one of those who can't spell worth a damn. Thanks, Owen Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
