RE: Supporting former employer

[Jacob]

Yes.  Passed first time around. It is a 4 hour, 200 question test. I
finished in about 3 hours. 50% of the test deals with inputs and outputs.
Learn those like the back of your hand.

 

I took a Project Management course at the local university. 83 hours of
classroom, but it was almost $4000. You can find other courses for a lot
less to satisfy the classroom hours.

 

Get Rita Mulcahy's PMP book.. this will be your study guide.

http://www.rmcproject.com/product/pmp-prep.aspx

 

You want to get the PMBOK. this for a reference.

http://www.pmi.org/Marketplace/Pages/ProductDetail.aspx?GMProduct=0010109550
1

 

Join PMI and go to one of the study groups for the PMP test.

 

Make sure you have enough hours, 4500 in my case (Bachelors). I have a
spreadsheet in which you can add all the projects you managed which will
keep track of the hours. I will email it to you when I pop out my laptop.
You could be audited before you take the exam. I was not, but they have the
right to audit you at any time after you pass the test. Just make sure you
have contacts, former employers, etc., to back up that you worked on those
projects. 

 

I took the course first (over a four month period), then studied every night
for 2 hours during the week and 8 hours on the weekend for one month. Since
I had some exposure to project management and the PMI framework, I did not
find the test too difficult.

 

From: John Hornbuckle [mailto:john.hornbuc...@taylor.k12.fl.us] 
Sent: Tuesday, November 24, 2009 10:03 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

PMP is next on my to-do list this spring after I graduate.

 

Did you pass the first time around? What are your thoughts in the process?

 

 

 

John Hornbuckle

MIS Department

Taylor County School District

318 North Clark Street

Perry, FL 32347

 

www.taylor.k12.fl.us

 

 

 

 

 

From: Jacob [mailto:ja...@excaliburfilms.com] 
Sent: Tuesday, November 24, 2009 11:59 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

CISSP.. I have a feeling someone will be busy on his vacation!  I was when I
studied for my PMP.

 
 

 

 
 
 
NOTICE: Florida has a broad public records law. Most written communications
to or from this entity are public records that will be disclosed to the
public and the media upon request. E-mail communications may be subject to
public disclosure.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Supporting former employer

[Don Ely]

When I took mine, I had the Shon Harris book (3rd Ed) and used CCCure, plus
the week long boot camp...  It was enough for me...

On Tue, Nov 24, 2009 at 10:19 AM, Fogarty, Richard R CTR USA USASOC <
rick.foga...@us.army.mil> wrote:

> Taking mine here in NC on Jan 29th.  Also need it for the job.
>
> Do you think the practice tests at cccure.org are sufficient enough to
> identify your understanding of the material?  I have the Shon Harris book,
> and just went to the weeklong Global Knowledge class.  I'm putting in about
> 2 hours a day prepping... Hoping for the best!
>
> -Original Message-
> From: Ziots, Edward [mailto:ezi...@lifespan.org]
> Sent: Tuesday, November 24, 2009 12:14 PM
> To: NT System Admin Issues
> Subject: RE: Supporting former employer
>
> Yeah did a CISSP prep course also with 2 CISSP teaching at my workplace
> (yeah I set it up), so that helps reinforce what I need to know. Only area
> that is kickin my arse is the Law and Investigations. Otherwise, passing
> over 80-90% on questions from CISSP prep, Kuntz Book and Logical Security
> site and CCCure.org.
>
>
>
> Z
>
> Edward Ziots
>
> Network Engineer
>
> Lifespan Organization
>
> MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
>
> ezi...@lifespan.org
>
> Phone:401-639-3505
>
> 
>
> From: Don Ely [mailto:don@gmail.com]
> Sent: Tuesday, November 24, 2009 11:48 AM
> To: NT System Admin Issues
> Subject: Re: Supporting former employer
>
>
>
> As hard as the test is, I think you will do fine...  Especially with 6+
> months of studying under your belt...
>
>
>
> What you really want to pray for is that your head doesn't explode after
> the
> test...  I walked out of mine in a daze...
>
> On Tue, Nov 24, 2009 at 8:44 AM, Ziots, Edward 
> wrote:
>
> I just pray that the 6 + months of Prep for the CISSP pays off with a 1st
> time pass. I need it for the Career progression.
>
>
>
> Z
>
>
>
> Edward Ziots
>
> Network Engineer
>
> Lifespan Organization
>
> MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
>
> ezi...@lifespan.org
>
> Phone:401-639-3505
>
> 
>
> From: John Cook [mailto:john.c...@pfsf.org]
> Sent: Tuesday, November 24, 2009 11:40 AM
>
>
> To: NT System Admin Issues
> Subject: RE: Supporting former employer
>
>
>
> Well good luck on that and enjoy the time off!
>
>
>
> John W. Cook
>
> Systems Administrator
>
> Partnership For Strong Families
>
> 315 SE 2nd Ave
>
> Gainesville, Fl 32601
>
> Office (352) 393-2741 x320
>
> Cell (352) 215-6944
>
> Fax (352) 393-2746
>
> MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4
>
>
>
> From: Ziots, Edward [mailto:ezi...@lifespan.org]
> Sent: Tuesday, November 24, 2009 11:39 AM
>
>
> To: NT System Admin Issues
> Subject: RE: Supporting former employer
>
>
>
> Nope, I been buried up to my eye-brows in work and I head out for Vacation
> tomorrow. But yeah with the CISSP prep and test in Feb 2010, I have been
> busy.
>
> Z
>
>
>
> Edward Ziots
>
> Network Engineer
>
> Lifespan Organization
>
> MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
>
> ezi...@lifespan.org
>
> Phone:401-639-3505
>
> 
>
> From: John Cook [mailto:john.c...@pfsf.org]
> Sent: Tuesday, November 24, 2009 9:53 AM
> To: NT System Admin Issues
> Subject: RE: Supporting former employer
>
>
>
> Finally getting a slack day EZ? You've been uncharacteristically quiet
> these
> days...
>
>
>
> John W. Cook
>
> Systems Administrator
>
> Partnership For Strong Families
>
> 315 SE 2nd Ave
>
> Gainesville, Fl 32601
>
> Office (352) 393-2741 x320
>
> Cell (352) 215-6944
>
> Fax (352) 393-2746
>
> MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4
>
>
>
> From: Ziots, Edward [mailto:ezi...@lifespan.org]
> Sent: Tuesday, November 24, 2009 9:36 AM
> To: NT System Admin Issues
> Subject: RE: Supporting former employer
>
>
>
> Yeah it did :-)
>
>
>
> Sorry, cleaning up emails, and just had to reply to that one.
>
>
>
> Z
>
>
>
> Edward Ziots
>
> Network Engineer
>
> Lifespan Organization
>
> MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
>
> ezi...@lifespan.org
>
> Phone:401-639-3505
>
> 
>
> From: James Rankin [mailto:kz2...@googlemail.com]
> Sent: Tuesday, November 24, 2009 9:34 AM
> To: NT System Admin Issues
> Subject: Re: Supporting former employer
>
>
>

RE: Supporting former employer

[Fogarty, Richard R CTR USA USASOC]

Taking mine here in NC on Jan 29th.  Also need it for the job.  

Do you think the practice tests at cccure.org are sufficient enough to
identify your understanding of the material?  I have the Shon Harris book,
and just went to the weeklong Global Knowledge class.  I'm putting in about
2 hours a day prepping... Hoping for the best!

-Original Message-
From: Ziots, Edward [mailto:ezi...@lifespan.org] 
Sent: Tuesday, November 24, 2009 12:14 PM
To: NT System Admin Issues
Subject: RE: Supporting former employer

Yeah did a CISSP prep course also with 2 CISSP teaching at my workplace
(yeah I set it up), so that helps reinforce what I need to know. Only area
that is kickin my arse is the Law and Investigations. Otherwise, passing
over 80-90% on questions from CISSP prep, Kuntz Book and Logical Security
site and CCCure.org. 

 

Z

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: Don Ely [mailto:don@gmail.com] 
Sent: Tuesday, November 24, 2009 11:48 AM
To: NT System Admin Issues
Subject: Re: Supporting former employer

 

As hard as the test is, I think you will do fine...  Especially with 6+
months of studying under your belt...

 

What you really want to pray for is that your head doesn't explode after the
test...  I walked out of mine in a daze...

On Tue, Nov 24, 2009 at 8:44 AM, Ziots, Edward  wrote:

I just pray that the 6 + months of Prep for the CISSP pays off with a 1st
time pass. I need it for the Career progression.

 

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: John Cook [mailto:john.c...@pfsf.org] 
Sent: Tuesday, November 24, 2009 11:40 AM 


To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Well good luck on that and enjoy the time off!

 

John W. Cook

Systems Administrator

Partnership For Strong Families

315 SE 2nd Ave

Gainesville, Fl 32601

Office (352) 393-2741 x320

Cell (352) 215-6944

Fax (352) 393-2746

MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

 

From: Ziots, Edward [mailto:ezi...@lifespan.org] 
Sent: Tuesday, November 24, 2009 11:39 AM 


To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Nope, I been buried up to my eye-brows in work and I head out for Vacation
tomorrow. But yeah with the CISSP prep and test in Feb 2010, I have been
busy.

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: John Cook [mailto:john.c...@pfsf.org] 
Sent: Tuesday, November 24, 2009 9:53 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Finally getting a slack day EZ? You've been uncharacteristically quiet these
days... 

 

John W. Cook

Systems Administrator

Partnership For Strong Families

315 SE 2nd Ave

Gainesville, Fl 32601

Office (352) 393-2741 x320

Cell (352) 215-6944

Fax (352) 393-2746

MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

 

From: Ziots, Edward [mailto:ezi...@lifespan.org] 
Sent: Tuesday, November 24, 2009 9:36 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Yeah it did :-) 

 

Sorry, cleaning up emails, and just had to reply to that one. 

 

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: James Rankin [mailto:kz2...@googlemail.com] 
Sent: Tuesday, November 24, 2009 9:34 AM
To: NT System Admin Issues
Subject: Re: Supporting former employer

 

Am I losing the plot, or did that reply just take about nine months to come
through?

2009/11/24 Ziots, Edward 

Personally,

Consultation would be my choice. You did what any good employee would
do, when leaving, training the next person to take over the position,
which means they are responsible, and not you..

If they need help from you, then its going to have to be after-hours and
a per-hour charge for X number of hours ( Minimum 3 usually)

Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org
Phone:401-639-3505

-Original Message-
From: Chris Blair [mailto:chris_bl...@identisys.com]
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that).



So how would you handle the s

RE: Supporting former employer

[John Hornbuckle]

PMP is next on my to-do list this spring after I graduate.

Did you pass the first time around? What are your thoughts in the process?



John Hornbuckle
MIS Department
Taylor County School District
318 North Clark Street
Perry, FL 32347

www.taylor.k12.fl.us





From: Jacob [mailto:ja...@excaliburfilms.com]
Sent: Tuesday, November 24, 2009 11:59 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

CISSP.. I have a feeling someone will be busy on his vacation!  I was when I 
studied for my PMP.







NOTICE: Florida has a broad public records law. Most written communications to 
or from this entity are public records that will be disclosed to the public and 
the media upon request. E-mail communications may be subject to public 
disclosure.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[Ziots, Edward]

Nope, 

 

I am not doing anything on my vacation but having fun with my Niece and
Nephew in NJ, plus my Niece is my God-Child so extra special to me. 

 

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: Jacob [mailto:ja...@excaliburfilms.com] 
Sent: Tuesday, November 24, 2009 11:59 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

CISSP.. I have a feeling someone will be busy on his vacation!  I was
when I studied for my PMP.

 

From: Ziots, Edward [mailto:ezi...@lifespan.org] 
Sent: Tuesday, November 24, 2009 8:39 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Nope, I been buried up to my eye-brows in work and I head out for
Vacation tomorrow... But yeah with the CISSP prep and test in Feb 2010,
I have been busy...

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: John Cook [mailto:john.c...@pfsf.org] 
Sent: Tuesday, November 24, 2009 9:53 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Finally getting a slack day EZ? You've been uncharacteristically quiet
these days... 

 

John W. Cook

Systems Administrator

Partnership For Strong Families

315 SE 2nd Ave

Gainesville, Fl 32601

Office (352) 393-2741 x320

Cell (352) 215-6944

Fax (352) 393-2746

MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

 

From: Ziots, Edward [mailto:ezi...@lifespan.org] 
Sent: Tuesday, November 24, 2009 9:36 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Yeah it did :-) 

 

Sorry, cleaning up emails, and just had to reply to that one. 

 

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: James Rankin [mailto:kz2...@googlemail.com] 
Sent: Tuesday, November 24, 2009 9:34 AM
To: NT System Admin Issues
Subject: Re: Supporting former employer

 

Am I losing the plot, or did that reply just take about nine months to
come through?

2009/11/24 Ziots, Edward 

Personally,

Consultation would be my choice. You did what any good employee would
do, when leaving, training the next person to take over the position,
which means they are responsible, and not you..

If they need help from you, then its going to have to be after-hours and
a per-hour charge for X number of hours ( Minimum 3 usually)

Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org
Phone:401-639-3505

-Original Message-
From: Chris Blair [mailto:chris_bl...@identisys.com]
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that).



So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?



















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~




-- 
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put
into the machine wrong figures, will the right answers come out?' I am
not able rightly to apprehend the kind of confusion of ideas that could
provoke such a question."

http://raythestray.blogspot.com

 

 

 

 

 



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Consider the environment. Please don't print this e-mail unless you
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This email and any attached files are confidential and intended solely
for the intended recipient(s). If you are no

RE: Supporting former employer

[Ziots, Edward]

Yeah did a CISSP prep course also with 2 CISSP teaching at my workplace
(yeah I set it up), so that helps reinforce what I need to know. Only
area that is kickin my arse is the Law and Investigations. Otherwise,
passing over 80-90% on questions from CISSP prep, Kuntz Book and Logical
Security site and CCCure.org. 

 

Z

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: Don Ely [mailto:don@gmail.com] 
Sent: Tuesday, November 24, 2009 11:48 AM
To: NT System Admin Issues
Subject: Re: Supporting former employer

 

As hard as the test is, I think you will do fine...  Especially with 6+
months of studying under your belt...

 

What you really want to pray for is that your head doesn't explode after
the test...  I walked out of mine in a daze...

On Tue, Nov 24, 2009 at 8:44 AM, Ziots, Edward 
wrote:

I just pray that the 6 + months of Prep for the CISSP pays off with a
1st time pass. I need it for the Career progression...

 

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: John Cook [mailto:john.c...@pfsf.org] 
Sent: Tuesday, November 24, 2009 11:40 AM 


To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Well good luck on that and enjoy the time off!

 

John W. Cook

Systems Administrator

Partnership For Strong Families

315 SE 2nd Ave

Gainesville, Fl 32601

Office (352) 393-2741 x320

Cell (352) 215-6944

Fax (352) 393-2746

MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

 

From: Ziots, Edward [mailto:ezi...@lifespan.org] 
Sent: Tuesday, November 24, 2009 11:39 AM 


To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Nope, I been buried up to my eye-brows in work and I head out for
Vacation tomorrow... But yeah with the CISSP prep and test in Feb 2010,
I have been busy...

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: John Cook [mailto:john.c...@pfsf.org] 
Sent: Tuesday, November 24, 2009 9:53 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Finally getting a slack day EZ? You've been uncharacteristically quiet
these days... 

 

John W. Cook

Systems Administrator

Partnership For Strong Families

315 SE 2nd Ave

Gainesville, Fl 32601

Office (352) 393-2741 x320

Cell (352) 215-6944

Fax (352) 393-2746

MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

 

From: Ziots, Edward [mailto:ezi...@lifespan.org] 
Sent: Tuesday, November 24, 2009 9:36 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Yeah it did :-) 

 

Sorry, cleaning up emails, and just had to reply to that one. 

 

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: James Rankin [mailto:kz2...@googlemail.com] 
Sent: Tuesday, November 24, 2009 9:34 AM
To: NT System Admin Issues
Subject: Re: Supporting former employer

 

Am I losing the plot, or did that reply just take about nine months to
come through?

2009/11/24 Ziots, Edward 

Personally,

Consultation would be my choice. You did what any good employee would
do, when leaving, training the next person to take over the position,
which means they are responsible, and not you..

If they need help from you, then its going to have to be after-hours and
a per-hour charge for X number of hours ( Minimum 3 usually)

Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org
Phone:401-639-3505

-Original Message-
From: Chris Blair [mailto:chris_bl...@identisys.com]
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that).



So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?



















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~




-- 
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put
into the machine wrong figures, will the right answers come out?' I am
not able rightly to apprehend the kind of c

RE: Supporting former employer

[Jacob]

CISSP.. I have a feeling someone will be busy on his vacation!  I was when I
studied for my PMP.

 

From: Ziots, Edward [mailto:ezi...@lifespan.org] 
Sent: Tuesday, November 24, 2009 8:39 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Nope, I been buried up to my eye-brows in work and I head out for Vacation
tomorrow. But yeah with the CISSP prep and test in Feb 2010, I have been
busy.

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505

  _  

From: John Cook [mailto:john.c...@pfsf.org] 
Sent: Tuesday, November 24, 2009 9:53 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Finally getting a slack day EZ? You've been uncharacteristically quiet these
days... 

 

John W. Cook

Systems Administrator

Partnership For Strong Families

315 SE 2nd Ave

Gainesville, Fl 32601

Office (352) 393-2741 x320

Cell (352) 215-6944

Fax (352) 393-2746

MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

 

From: Ziots, Edward [mailto:ezi...@lifespan.org] 
Sent: Tuesday, November 24, 2009 9:36 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Yeah it did J 

 

Sorry, cleaning up emails, and just had to reply to that one. 

 

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505

  _  

From: James Rankin [mailto:kz2...@googlemail.com] 
Sent: Tuesday, November 24, 2009 9:34 AM
To: NT System Admin Issues
Subject: Re: Supporting former employer

 

Am I losing the plot, or did that reply just take about nine months to come
through?

2009/11/24 Ziots, Edward 

Personally,

Consultation would be my choice. You did what any good employee would
do, when leaving, training the next person to take over the position,
which means they are responsible, and not you..

If they need help from you, then its going to have to be after-hours and
a per-hour charge for X number of hours ( Minimum 3 usually)

Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org
Phone:401-639-3505

-Original Message-
From: Chris Blair [mailto:chris_bl...@identisys.com]
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that).



So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?



















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~




-- 
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into
the machine wrong figures, will the right answers come out?' I am not able
rightly to apprehend the kind of confusion of ideas that could provoke such
a question."

http://raythestray.blogspot.com

 

 

 

 

 

  _  

CONFIDENTIALITY STATEMENT: The information transmitted, or contained or
attached to or with this Notice is intended only for the person or entity to
which it is addressed and may contain Protected Health Information (PHI),
confidential and/or privileged material. Any review, transmission,
dissemination, or other use of, and taking any action in reliance upon this
information by persons or entities other than the intended recipient without
the express written consent of the sender are prohibited. This information
may be protected by the Health Insurance Portability and Accountability Act
of 1996 (HIPAA), and other Federal and Florida laws. Improper or
unauthorized use or disclosure of this information could result in civil
and/or criminal penalties.
Consider the environment. Please don't print this e-mail unless you really
need to.

This email and any attached files are confidential and intended solely for
the intended recipient(s). If you are not the named recipient you should not
read, distribute, copy or alter this email. Any views or opinions expressed
in this email are those of the author and do not represent those of the
company. Warning: Although precautions have been taken to make sure no
viruses are present in this email, the company cannot accept responsibility
for any loss or damage that arise from the use of this email or attachments.

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[Jay Dale]

I took it after a week-long study course, failed it, studied a little
more, then passed it the second time a week or two later.  It's tough,
but it's almost better to fail it the first time so you have an idea on
how its presented.

 

Jay

 

From: Don Ely [mailto:don@gmail.com] 
Sent: Tuesday, November 24, 2009 10:48 AM
To: NT System Admin Issues
Subject: Re: Supporting former employer

 

As hard as the test is, I think you will do fine...  Especially with 6+
months of studying under your belt...

 

What you really want to pray for is that your head doesn't explode after
the test...  I walked out of mine in a daze...

On Tue, Nov 24, 2009 at 8:44 AM, Ziots, Edward 
wrote:

I just pray that the 6 + months of Prep for the CISSP pays off with a
1st time pass. I need it for the Career progression...

 

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: John Cook [mailto:john.c...@pfsf.org] 
Sent: Tuesday, November 24, 2009 11:40 AM 


To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Well good luck on that and enjoy the time off!

 

John W. Cook

Systems Administrator

Partnership For Strong Families

315 SE 2nd Ave

Gainesville, Fl 32601

Office (352) 393-2741 x320

Cell (352) 215-6944

Fax (352) 393-2746

MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

 

From: Ziots, Edward [mailto:ezi...@lifespan.org] 
Sent: Tuesday, November 24, 2009 11:39 AM 


To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Nope, I been buried up to my eye-brows in work and I head out for
Vacation tomorrow... But yeah with the CISSP prep and test in Feb 2010,
I have been busy...

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: John Cook [mailto:john.c...@pfsf.org] 
Sent: Tuesday, November 24, 2009 9:53 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Finally getting a slack day EZ? You've been uncharacteristically quiet
these days... 

 

John W. Cook

Systems Administrator

Partnership For Strong Families

315 SE 2nd Ave

Gainesville, Fl 32601

Office (352) 393-2741 x320

Cell (352) 215-6944

Fax (352) 393-2746

MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

 

From: Ziots, Edward [mailto:ezi...@lifespan.org] 
Sent: Tuesday, November 24, 2009 9:36 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Yeah it did J 

 

Sorry, cleaning up emails, and just had to reply to that one. 

 

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: James Rankin [mailto:kz2...@googlemail.com] 
Sent: Tuesday, November 24, 2009 9:34 AM
To: NT System Admin Issues
Subject: Re: Supporting former employer

 

Am I losing the plot, or did that reply just take about nine months to
come through?

2009/11/24 Ziots, Edward 

Personally,

Consultation would be my choice. You did what any good employee would
do, when leaving, training the next person to take over the position,
which means they are responsible, and not you..

If they need help from you, then its going to have to be after-hours and
a per-hour charge for X number of hours ( Minimum 3 usually)

Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org
Phone:401-639-3505

-Original Message-
From: Chris Blair [mailto:chris_bl...@identisys.com]
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that).



So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?



















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~




-- 
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put
into the machine wrong figures, will the right answers come out?' I am
not able rightly to apprehend the kind of confusion of ideas that could
provoke such a question."

http://raythestray.blogspot.com <http://raythestray.blogspot.com/> 

 

 

 

 

 



CONFIDENTIALITY STATEMENT: The information transmitted, or cont

Re: Supporting former employer

[Don Ely]

As hard as the test is, I think you will do fine...  Especially with 6+
months of studying under your belt...

What you really want to pray for is that your head doesn't explode after the
test...  I walked out of mine in a daze...
On Tue, Nov 24, 2009 at 8:44 AM, Ziots, Edward  wrote:

>  I just pray that the 6 + months of Prep for the CISSP pays off with a 
> 1sttime pass. I need it for the Career progression…
>
>
>
> Z
>
>
>
> Edward Ziots
>
> Network Engineer
>
> Lifespan Organization
>
> MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
>
> ezi...@lifespan.org
>
> Phone:401-639-3505
>  --
>
> *From:* John Cook [mailto:john.c...@pfsf.org]
> *Sent:* Tuesday, November 24, 2009 11:40 AM
>
> *To:* NT System Admin Issues
> *Subject:* RE: Supporting former employer
>
>
>
> Well good luck on that and enjoy the time off!
>
>
>
> *John W. Cook*
>
> *Systems Administrator*
>
> *Partnership For Strong Families*
>
> *315 SE 2nd Ave***
>
> *Gainesville**, Fl 32601*
>
> *Office (352) 393-2741 x320*
>
> *Cell (352) 215-6944*
>
> *Fax (352) 393-2746*
>
> *MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4*
>
>
>
> *From:* Ziots, Edward [mailto:ezi...@lifespan.org]
> *Sent:* Tuesday, November 24, 2009 11:39 AM
>
> *To:* NT System Admin Issues
> *Subject:* RE: Supporting former employer
>
>
>
> Nope, I been buried up to my eye-brows in work and I head out for Vacation
> tomorrow… But yeah with the CISSP prep and test in Feb 2010, I have been
> busy…
>
> Z
>
>
>
> Edward Ziots
>
> Network Engineer
>
> Lifespan Organization
>
> MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
>
> ezi...@lifespan.org
>
> Phone:401-639-3505
>  --
>
> *From:* John Cook [mailto:john.c...@pfsf.org]
> *Sent:* Tuesday, November 24, 2009 9:53 AM
> *To:* NT System Admin Issues
> *Subject:* RE: Supporting former employer
>
>
>
> Finally getting a slack day EZ? You’ve been uncharacteristically quiet
> these days…….
>
>
>
> *John W. Cook*
>
> *Systems Administrator*
>
> *Partnership For Strong Families*
>
> *315 SE 2nd Ave***
>
> *Gainesville**, Fl 32601*
>
> *Office (352) 393-2741 x320*
>
> *Cell (352) 215-6944*
>
> *Fax (352) 393-2746*
>
> *MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4*
>
>
>
> *From:* Ziots, Edward [mailto:ezi...@lifespan.org]
> *Sent:* Tuesday, November 24, 2009 9:36 AM
> *To:* NT System Admin Issues
> *Subject:* RE: Supporting former employer
>
>
>
> Yeah it did J
>
>
>
> Sorry, cleaning up emails, and just had to reply to that one.
>
>
>
> Z
>
>
>
> Edward Ziots
>
> Network Engineer
>
> Lifespan Organization
>
> MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
>
> ezi...@lifespan.org
>
> Phone:401-639-3505
>  --
>
> *From:* James Rankin [mailto:kz2...@googlemail.com]
> *Sent:* Tuesday, November 24, 2009 9:34 AM
> *To:* NT System Admin Issues
> *Subject:* Re: Supporting former employer
>
>
>
> Am I losing the plot, or did that reply just take about nine months to come
> through?
>
> 2009/11/24 Ziots, Edward 
>
> Personally,
>
> Consultation would be my choice. You did what any good employee would
> do, when leaving, training the next person to take over the position,
> which means they are responsible, and not you..
>
> If they need help from you, then its going to have to be after-hours and
> a per-hour charge for X number of hours ( Minimum 3 usually)
>
> Z
>
> Edward Ziots
> Network Engineer
> Lifespan Organization
> MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
> ezi...@lifespan.org
> Phone:401-639-3505
>
> -Original Message-
> From: Chris Blair [mailto:chris_bl...@identisys.com]
> Sent: Monday, February 23, 2009 12:19 PM
> To: NT System Admin Issues
> Subject: Supporting former employer
>
> I changed jobs last December and left on good terms with everyone. I
> gave my 2-week notice, worked long hours to train the desktop support
> person so he could take over my duties. Well I got a call from them
> today that the network is down. I know what the issue is and I even
> trained the desktop person on how to fix it before I left (and numerous
> times before that).
>
>
>
> So how would you handle the situation? Would you take the time to fix it
> by walking the desktop person through it over the phone? Would you offer
> up your services as a consultant?
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> ~ Finally, 

RE: Supporting former employer

[Ziots, Edward]

I just pray that the 6 + months of Prep for the CISSP pays off with a
1st time pass. I need it for the Career progression...

 

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: John Cook [mailto:john.c...@pfsf.org] 
Sent: Tuesday, November 24, 2009 11:40 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Well good luck on that and enjoy the time off!

 

John W. Cook

Systems Administrator

Partnership For Strong Families

315 SE 2nd Ave

Gainesville, Fl 32601

Office (352) 393-2741 x320

Cell (352) 215-6944

Fax (352) 393-2746

MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

 

From: Ziots, Edward [mailto:ezi...@lifespan.org] 
Sent: Tuesday, November 24, 2009 11:39 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Nope, I been buried up to my eye-brows in work and I head out for
Vacation tomorrow... But yeah with the CISSP prep and test in Feb 2010,
I have been busy...

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: John Cook [mailto:john.c...@pfsf.org] 
Sent: Tuesday, November 24, 2009 9:53 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Finally getting a slack day EZ? You've been uncharacteristically quiet
these days... 

 

John W. Cook

Systems Administrator

Partnership For Strong Families

315 SE 2nd Ave

Gainesville, Fl 32601

Office (352) 393-2741 x320

Cell (352) 215-6944

Fax (352) 393-2746

MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

 

From: Ziots, Edward [mailto:ezi...@lifespan.org] 
Sent: Tuesday, November 24, 2009 9:36 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Yeah it did :-) 

 

Sorry, cleaning up emails, and just had to reply to that one. 

 

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: James Rankin [mailto:kz2...@googlemail.com] 
Sent: Tuesday, November 24, 2009 9:34 AM
To: NT System Admin Issues
Subject: Re: Supporting former employer

 

Am I losing the plot, or did that reply just take about nine months to
come through?

2009/11/24 Ziots, Edward 

Personally,

Consultation would be my choice. You did what any good employee would
do, when leaving, training the next person to take over the position,
which means they are responsible, and not you..

If they need help from you, then its going to have to be after-hours and
a per-hour charge for X number of hours ( Minimum 3 usually)

Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org
Phone:401-639-3505

-Original Message-
From: Chris Blair [mailto:chris_bl...@identisys.com]
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that).



So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?



















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~




-- 
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put
into the machine wrong figures, will the right answers come out?' I am
not able rightly to apprehend the kind of confusion of ideas that could
provoke such a question."

http://raythestray.blogspot.com

 

 

 

 

 



CONFIDENTIALITY STATEMENT: The information transmitted, or contained or
attached to or with this Notice is intended only for the person or
entity to which it is addressed and may contain Protected Health
Information (PHI), confidential and/or privileged material. Any review,
transmission, dissemination, or other use of, and taking any action in
reliance upon this information by persons or entities other than the
intended recipient without the express written consent of the sender are
prohibited. This information may be protected by the Health Insurance
Portability and Accountability Act of 1996 (HIPAA), and other Federal
and Florida laws. Improper or unauthorized use or disclosure of this
information could result in civil and/or criminal penalties.
Consider the environment. Please don't print thi

RE: Supporting former employer

[John Cook]

Well good luck on that and enjoy the time off!

John W. Cook
Systems Administrator
Partnership For Strong Families
315 SE 2nd Ave
Gainesville, Fl 32601
Office (352) 393-2741 x320
Cell (352) 215-6944
Fax (352) 393-2746
MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

From: Ziots, Edward [mailto:ezi...@lifespan.org]
Sent: Tuesday, November 24, 2009 11:39 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

Nope, I been buried up to my eye-brows in work and I head out for Vacation 
tomorrow... But yeah with the CISSP prep and test in Feb 2010, I have been 
busy...
Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org<mailto:ezi...@lifespan.org>
Phone:401-639-3505

From: John Cook [mailto:john.c...@pfsf.org]
Sent: Tuesday, November 24, 2009 9:53 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

Finally getting a slack day EZ? You've been uncharacteristically quiet these 
days...

John W. Cook
Systems Administrator
Partnership For Strong Families
315 SE 2nd Ave
Gainesville, Fl 32601
Office (352) 393-2741 x320
Cell (352) 215-6944
Fax (352) 393-2746
MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

From: Ziots, Edward [mailto:ezi...@lifespan.org]
Sent: Tuesday, November 24, 2009 9:36 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

Yeah it did :)

Sorry, cleaning up emails, and just had to reply to that one.

Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org<mailto:ezi...@lifespan.org>
Phone:401-639-3505

From: James Rankin [mailto:kz2...@googlemail.com]
Sent: Tuesday, November 24, 2009 9:34 AM
To: NT System Admin Issues
Subject: Re: Supporting former employer

Am I losing the plot, or did that reply just take about nine months to come 
through?
2009/11/24 Ziots, Edward mailto:ezi...@lifespan.org>>
Personally,

Consultation would be my choice. You did what any good employee would
do, when leaving, training the next person to take over the position,
which means they are responsible, and not you..

If they need help from you, then its going to have to be after-hours and
a per-hour charge for X number of hours ( Minimum 3 usually)

Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org<mailto:ezi...@lifespan.org>
Phone:401-639-3505

-Original Message-
From: Chris Blair 
[mailto:chris_bl...@identisys.com<mailto:chris_bl...@identisys.com>]
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that).



So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?



















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~



--
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the 
machine wrong figures, will the right answers come out?' I am not able rightly 
to apprehend the kind of confusion of ideas that could provoke such a question."

http://raythestray.blogspot.com










CONFIDENTIALITY STATEMENT: The information transmitted, or contained or 
attached to or with this Notice is intended only for the person or entity to 
which it is addressed and may contain Protected Health Information (PHI), 
confidential and/or privileged material. Any review, transmission, 
dissemination, or other use of, and taking any action in reliance upon this 
information by persons or entities other than the intended recipient without 
the express written consent of the sender are prohibited. This information may 
be protected by the Health Insurance Portability and Accountability Act of 1996 
(HIPAA), and other Federal and Florida laws. Improper or unauthorized use or 
disclosure of this information could result in civil and/or criminal penalties.
Consider the environment. Please don't print this e-mail unless you really need 
to.

This email and any attached files are confidential and intended solely for the 
intended recipient(s). If you are not the named recipient you should not read, 
distribute, copy or alter this email. Any views or opinions expressed in this 
email are those of the author and do not represent those of the company. 
Warning: Although p

RE: Supporting former employer

[Ziots, Edward]

Nope, I been buried up to my eye-brows in work and I head out for
Vacation tomorrow... But yeah with the CISSP prep and test in Feb 2010,
I have been busy...

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: John Cook [mailto:john.c...@pfsf.org] 
Sent: Tuesday, November 24, 2009 9:53 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Finally getting a slack day EZ? You've been uncharacteristically quiet
these days... 

 

John W. Cook

Systems Administrator

Partnership For Strong Families

315 SE 2nd Ave

Gainesville, Fl 32601

Office (352) 393-2741 x320

Cell (352) 215-6944

Fax (352) 393-2746

MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

 

From: Ziots, Edward [mailto:ezi...@lifespan.org] 
Sent: Tuesday, November 24, 2009 9:36 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Yeah it did :-) 

 

Sorry, cleaning up emails, and just had to reply to that one. 

 

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: James Rankin [mailto:kz2...@googlemail.com] 
Sent: Tuesday, November 24, 2009 9:34 AM
To: NT System Admin Issues
Subject: Re: Supporting former employer

 

Am I losing the plot, or did that reply just take about nine months to
come through?

2009/11/24 Ziots, Edward 

Personally,

Consultation would be my choice. You did what any good employee would
do, when leaving, training the next person to take over the position,
which means they are responsible, and not you..

If they need help from you, then its going to have to be after-hours and
a per-hour charge for X number of hours ( Minimum 3 usually)

Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org
Phone:401-639-3505

-Original Message-
From: Chris Blair [mailto:chris_bl...@identisys.com]
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that).



So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?



















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~




-- 
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put
into the machine wrong figures, will the right answers come out?' I am
not able rightly to apprehend the kind of confusion of ideas that could
provoke such a question."

http://raythestray.blogspot.com

 

 

 

 

 



CONFIDENTIALITY STATEMENT: The information transmitted, or contained or
attached to or with this Notice is intended only for the person or
entity to which it is addressed and may contain Protected Health
Information (PHI), confidential and/or privileged material. Any review,
transmission, dissemination, or other use of, and taking any action in
reliance upon this information by persons or entities other than the
intended recipient without the express written consent of the sender are
prohibited. This information may be protected by the Health Insurance
Portability and Accountability Act of 1996 (HIPAA), and other Federal
and Florida laws. Improper or unauthorized use or disclosure of this
information could result in civil and/or criminal penalties.
Consider the environment. Please don't print this e-mail unless you
really need to.



This email and any attached files are confidential and intended solely
for the intended recipient(s). If you are not the named recipient you
should not read, distribute, copy or alter this email. Any views or
opinions expressed in this email are those of the author and do not
represent those of the company. Warning: Although precautions have been
taken to make sure no viruses are present in this email, the company
cannot accept responsibility for any loss or damage that arise from the
use of this email or attachments.

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Supporting former employer

[Andrew Levicki]

Email is the lowest priority traffic innit.

On 24/11/2009, James Rankin  wrote:
> Am I losing the plot, or did that reply just take about nine months to come
> through?
>
> 2009/11/24 Ziots, Edward 
>
>> Personally,
>>
>> Consultation would be my choice. You did what any good employee would
>> do, when leaving, training the next person to take over the position,
>> which means they are responsible, and not you..
>>
>> If they need help from you, then its going to have to be after-hours and
>> a per-hour charge for X number of hours ( Minimum 3 usually)
>>
>> Z
>>
>> Edward Ziots
>> Network Engineer
>> Lifespan Organization
>> MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
>> ezi...@lifespan.org
>> Phone:401-639-3505
>>
>> -Original Message-
>> From: Chris Blair [mailto:chris_bl...@identisys.com]
>> Sent: Monday, February 23, 2009 12:19 PM
>> To: NT System Admin Issues
>> Subject: Supporting former employer
>>
>> I changed jobs last December and left on good terms with everyone. I
>> gave my 2-week notice, worked long hours to train the desktop support
>> person so he could take over my duties. Well I got a call from them
>> today that the network is down. I know what the issue is and I even
>> trained the desktop person on how to fix it before I left (and numerous
>> times before that).
>>
>>
>>
>> So how would you handle the situation? Would you take the time to fix it
>> by walking the desktop person through it over the phone? Would you offer
>> up your services as a consultant?
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~   ~
>>
>>
>
>
> --
> "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into
> the machine wrong figures, will the right answers come out?' I am not able
> rightly to apprehend the kind of confusion of ideas that could provoke such
> a question."
>
> http://raythestray.blogspot.com
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~

-- 
Sent from my mobile device

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Supporting former employer

[John Cook]

Finally getting a slack day EZ? You've been uncharacteristically quiet these 
days...

John W. Cook
Systems Administrator
Partnership For Strong Families
315 SE 2nd Ave
Gainesville, Fl 32601
Office (352) 393-2741 x320
Cell (352) 215-6944
Fax (352) 393-2746
MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

From: Ziots, Edward [mailto:ezi...@lifespan.org]
Sent: Tuesday, November 24, 2009 9:36 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

Yeah it did :)

Sorry, cleaning up emails, and just had to reply to that one.

Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org<mailto:ezi...@lifespan.org>
Phone:401-639-3505

From: James Rankin [mailto:kz2...@googlemail.com]
Sent: Tuesday, November 24, 2009 9:34 AM
To: NT System Admin Issues
Subject: Re: Supporting former employer

Am I losing the plot, or did that reply just take about nine months to come 
through?
2009/11/24 Ziots, Edward mailto:ezi...@lifespan.org>>
Personally,

Consultation would be my choice. You did what any good employee would
do, when leaving, training the next person to take over the position,
which means they are responsible, and not you..

If they need help from you, then its going to have to be after-hours and
a per-hour charge for X number of hours ( Minimum 3 usually)

Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org<mailto:ezi...@lifespan.org>
Phone:401-639-3505

-Original Message-
From: Chris Blair 
[mailto:chris_bl...@identisys.com<mailto:chris_bl...@identisys.com>]
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that).



So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?



















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~



--
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the 
machine wrong figures, will the right answers come out?' I am not able rightly 
to apprehend the kind of confusion of ideas that could provoke such a question."

http://raythestray.blogspot.com










CONFIDENTIALITY STATEMENT: The information transmitted, or contained or 
attached to or with this Notice is intended only for the person or entity to 
which it is addressed and may contain Protected Health Information (PHI), 
confidential and/or privileged material. Any review, transmission, 
dissemination, or other use of, and taking any action in reliance upon this 
information by persons or entities other than the intended recipient without 
the express written consent of the sender are prohibited. This information may 
be protected by the Health Insurance Portability and Accountability Act of 1996 
(HIPAA), and other Federal and Florida laws. Improper or unauthorized use or 
disclosure of this information could result in civil and/or criminal penalties.
Consider the environment. Please don't print this e-mail unless you really need 
to.

This email and any attached files are confidential and intended solely for the 
intended recipient(s). If you are not the named recipient you should not read, 
distribute, copy or alter this email. Any views or opinions expressed in this 
email are those of the author and do not represent those of the company. 
Warning: Although precautions have been taken to make sure no viruses are 
present in this email, the company cannot accept responsibility for any loss or 
damage that arise from the use of this email or attachments.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[Ziots, Edward]

LOL I am slow... been up since 2:30am./..

 

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org] 
Sent: Tuesday, November 24, 2009 9:35 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

I think the reply came through pretty quick, it just took Mr. Ziots 9
months to type it.  :-)

 

 

 

From: James Rankin [mailto:kz2...@googlemail.com] 
Sent: Tuesday, November 24, 2009 9:34 AM
To: NT System Admin Issues
Subject: Re: Supporting former employer

 

Am I losing the plot, or did that reply just take about nine months to
come through?

2009/11/24 Ziots, Edward 

Personally,

Consultation would be my choice. You did what any good employee would
do, when leaving, training the next person to take over the position,
which means they are responsible, and not you..

If they need help from you, then its going to have to be after-hours and
a per-hour charge for X number of hours ( Minimum 3 usually)

Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org
Phone:401-639-3505

-Original Message-
From: Chris Blair [mailto:chris_bl...@identisys.com]
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that).



So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?



















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~




-- 
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put
into the machine wrong figures, will the right answers come out?' I am
not able rightly to apprehend the kind of confusion of ideas that could
provoke such a question."

http://raythestray.blogspot.com

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[Kennedy, Jim]

I think the reply came through pretty quick, it just took Mr. Ziots 9 months to 
type it.  :)



From: James Rankin [mailto:kz2...@googlemail.com]
Sent: Tuesday, November 24, 2009 9:34 AM
To: NT System Admin Issues
Subject: Re: Supporting former employer

Am I losing the plot, or did that reply just take about nine months to come 
through?
2009/11/24 Ziots, Edward mailto:ezi...@lifespan.org>>
Personally,

Consultation would be my choice. You did what any good employee would
do, when leaving, training the next person to take over the position,
which means they are responsible, and not you..

If they need help from you, then its going to have to be after-hours and
a per-hour charge for X number of hours ( Minimum 3 usually)

Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org<mailto:ezi...@lifespan.org>
Phone:401-639-3505

-Original Message-
From: Chris Blair 
[mailto:chris_bl...@identisys.com<mailto:chris_bl...@identisys.com>]
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that).



So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?



















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~



--
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the 
machine wrong figures, will the right answers come out?' I am not able rightly 
to apprehend the kind of confusion of ideas that could provoke such a question."

http://raythestray.blogspot.com





~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[Ziots, Edward]

Yeah it did :-) 

 

Sorry, cleaning up emails, and just had to reply to that one. 

 

Z

 

Edward Ziots

Network Engineer

Lifespan Organization

MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +

ezi...@lifespan.org

Phone:401-639-3505



From: James Rankin [mailto:kz2...@googlemail.com] 
Sent: Tuesday, November 24, 2009 9:34 AM
To: NT System Admin Issues
Subject: Re: Supporting former employer

 

Am I losing the plot, or did that reply just take about nine months to
come through?

2009/11/24 Ziots, Edward 

Personally,

Consultation would be my choice. You did what any good employee would
do, when leaving, training the next person to take over the position,
which means they are responsible, and not you..

If they need help from you, then its going to have to be after-hours and
a per-hour charge for X number of hours ( Minimum 3 usually)

Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org
Phone:401-639-3505

-Original Message-
From: Chris Blair [mailto:chris_bl...@identisys.com]
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that).



So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?



















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~




-- 
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put
into the machine wrong figures, will the right answers come out?' I am
not able rightly to apprehend the kind of confusion of ideas that could
provoke such a question."

http://raythestray.blogspot.com

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Supporting former employer

[James Rankin]

Am I losing the plot, or did that reply just take about nine months to come
through?

2009/11/24 Ziots, Edward 

> Personally,
>
> Consultation would be my choice. You did what any good employee would
> do, when leaving, training the next person to take over the position,
> which means they are responsible, and not you..
>
> If they need help from you, then its going to have to be after-hours and
> a per-hour charge for X number of hours ( Minimum 3 usually)
>
> Z
>
> Edward Ziots
> Network Engineer
> Lifespan Organization
> MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
> ezi...@lifespan.org
> Phone:401-639-3505
>
> -Original Message-
> From: Chris Blair [mailto:chris_bl...@identisys.com]
> Sent: Monday, February 23, 2009 12:19 PM
> To: NT System Admin Issues
> Subject: Supporting former employer
>
> I changed jobs last December and left on good terms with everyone. I
> gave my 2-week notice, worked long hours to train the desktop support
> person so he could take over my duties. Well I got a call from them
> today that the network is down. I know what the issue is and I even
> trained the desktop person on how to fix it before I left (and numerous
> times before that).
>
>
>
> So how would you handle the situation? Would you take the time to fix it
> by walking the desktop person through it over the phone? Would you offer
> up your services as a consultant?
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>
>


-- 
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into
the machine wrong figures, will the right answers come out?' I am not able
rightly to apprehend the kind of confusion of ideas that could provoke such
a question."

http://raythestray.blogspot.com

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Supporting former employer

[Ziots, Edward]

Personally, 

Consultation would be my choice. You did what any good employee would
do, when leaving, training the next person to take over the position,
which means they are responsible, and not you.. 

If they need help from you, then its going to have to be after-hours and
a per-hour charge for X number of hours ( Minimum 3 usually) 

Z

Edward Ziots
Network Engineer
Lifespan Organization
MCSE,MCSA,MCP+I, ME, CCA, Security +, Network +
ezi...@lifespan.org
Phone:401-639-3505

-Original Message-
From: Chris Blair [mailto:chris_bl...@identisys.com] 
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that). 

 

So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?

 

 

 

 

 

 


 

 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Supporting former employer

[Sean Rector]

+1

Sean Rector, MCSE


-Original Message-
From: John Hornbuckle [mailto:john.hornbuc...@taylor.k12.fl.us] 
Sent: Tuesday, February 24, 2009 8:26 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

Those who would expect me to come back and do work for them for
free--and whose opinion of me would be negatively affected if I
didn't--are, by definition, unreasonable. I wouldn't count on being able
to please them, no matter what I did.

Now, it would be an entirely different scenario of they offered to pay
me and I chose to refuse payment because I wanted to help them out. But
if they didn't even offer--if they *expected* me to work for free--then
I would be disinclined to do so.




-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com] 
Sent: Monday, February 23, 2009 7:15 PM
To: NT System Admin Issues
Subject: Re: Supporting former employer

On Mon, Feb 23, 2009 at 2:07 PM, John Hornbuckle
 wrote:
> But refusing to help a former employer for free shouldn't affect good
will
> one way or another.

  Well, even if it *shouldn't*, it sometimes *does*.  I find I have
better luck planning my life around actuality than "should".  And
certainly, doing something for free gets you additional good will you
didn't have before.  Or somebody "owes you" and that might have some
value.  Every situation is difference, of course.  But sometimes it's
quite valuable to do something for free.

-- Ben
/VIPRE-Enterprise/>  ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

> 2008-2009 Season:  Tosca | The Barber of Seville
> Recently Announced:  Virginia Opera's 35th Anniversary Season 2009-2010
Visit us online at www.vaopera.org or call 1.866.OPERA.VA

This e-mail and any attached files are confidential and intended solely for the 
intended recipient(s). Unless otherwise specified, persons unnamed as 
recipients may not read, distribute, copy or alter this e-mail. Any views or 
opinions expressed in this e-mail belong to the author and may not necessarily 
represent those of Virginia Opera. Although precautions have been taken to 
ensure no viruses are present, Virginia Opera cannot accept responsibility for 
any loss or damage that may arise from the use of this e-mail or attachments.


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[John Hornbuckle]

Those who would expect me to come back and do work for them for free--and whose 
opinion of me would be negatively affected if I didn't--are, by definition, 
unreasonable. I wouldn't count on being able to please them, no matter what I 
did.

Now, it would be an entirely different scenario of they offered to pay me and I 
chose to refuse payment because I wanted to help them out. But if they didn't 
even offer--if they *expected* me to work for free--then I would be disinclined 
to do so.




-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com] 
Sent: Monday, February 23, 2009 7:15 PM
To: NT System Admin Issues
Subject: Re: Supporting former employer

On Mon, Feb 23, 2009 at 2:07 PM, John Hornbuckle
 wrote:
> But refusing to help a former employer for free shouldn't affect good will
> one way or another.

  Well, even if it *shouldn't*, it sometimes *does*.  I find I have
better luck planning my life around actuality than "should".  And
certainly, doing something for free gets you additional good will you
didn't have before.  Or somebody "owes you" and that might have some
value.  Every situation is difference, of course.  But sometimes it's
quite valuable to do something for free.

-- Ben
/VIPRE-Enterprise/>  ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Supporting former employer

[Eric Brouwer]

+1

Very well said.

On Feb 23, 2009, at 5:51 PM, Erik Goldoff wrote:

> Well, it depends entirely on the situation dynamics ... there are  
> those I've worked with in the past that I'd still consider  
> colleagues and friends, and would attempt to provide help and advice  
> for free, just like happens here on this list quite often ...
>
> Once it goes beyond providing information and advice (relatively  
> quick) and becomes work, the the facet of consulting would come in,  
> but not before.
>
> Beyond simple job references, the concept of collegial alliance can  
> be compelling.  I don't know if I feel any loyalty at all for some  
> of my past employers, but I do still feel a loyalty to some of those  
> I used to work side by side with.
>
> just my two cents
>
> Erik Goldoff
> IT  Consultant
> Systems, Networks, & Security
>
>
> From: John Hornbuckle [mailto:john.hornbuc...@taylor.k12.fl.us]
> Sent: Monday, February 23, 2009 1:47 PM
> To: NT System Admin Issues
> Subject: RE: Supporting former employer
>
> The number of responses from folks recommending against charging  
> surprises me.
>
> I fall into the pro-charging category. I’m not saying be a jerk  
> about it, but there’s nothing at all unreasonable about viewing your  
> time as being valuable. What *is* unreasonable is for a former  
> employer to expect you to work for free (not saying yours expects  
> this—I don’t know). If I left my organization, but boss would never  
> DREAM of asking me to help out for free after the fact. If my  
> services were needed, she wouldn’t hesitate to get a purchase order  
> processed for my time.
>
> I wouldn’t charge for answering a few e-mail questions or for  
> spending a few minutes on the phone. But beyond that, I would be  
> inclined to charge for my time just like any other professional  
> would. Any former employer who would begrudge you of that is (A.)  
> someone you probably wouldn’t want to go back to work for and (B.)  
> likely to come up with some other reason to give you a bad reference  
> in the future.
>
>
>
> John Hornbuckle
> MIS Department
> Taylor County School District
> 318 North Clark Street
> Perry, FL 32347
>
> www.taylor.k12.fl.us
>
>
>
>
>
>
>
>
>
>
>


Eric Brouwer
IT Manager
www.forestpost.com
er...@forestpost.com
248.855.4333





~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Supporting former employer

[Angus Scott-Fleming]

On 23 Feb 2009 at 11:19, Chris Blair  wrote:

> So how would you handle the situation? Would you take the time to fix it by
> walking the desktop person through it over the phone? Would you offer up your
> services as a consultant?

I would tell them "I can help free if we can get this done in X minutes or 
less, otherwise it becomes consulting, at $[old_salary*2.5]/hour" (or more, if 
you were underpaid ;-D), where X is whatever you're comfortable with, say 15-
30.  I would feel this protects your reputation with them and avoid an open-
ended time commitment for unpaid support on your part.



~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Supporting former employer

[Martin Blackstone]

Of course you have to consider the "no good deed goes unpunished" scenario
whereby you own the problem forever. So be sure going in you say "Ill do it
for free this time but next time it's going to cost"

-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com] 
Sent: Monday, February 23, 2009 4:15 PM
To: NT System Admin Issues
Subject: Re: Supporting former employer

On Mon, Feb 23, 2009 at 2:07 PM, John Hornbuckle
 wrote:
> But refusing to help a former employer for free shouldn't affect good will
> one way or another.

  Well, even if it *shouldn't*, it sometimes *does*.  I find I have
better luck planning my life around actuality than "should".  And
certainly, doing something for free gets you additional good will you
didn't have before.  Or somebody "owes you" and that might have some
value.  Every situation is difference, of course.  But sometimes it's
quite valuable to do something for free.

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Supporting former employer

[Ben Scott]

On Mon, Feb 23, 2009 at 2:07 PM, John Hornbuckle
 wrote:
> But refusing to help a former employer for free shouldn't affect good will
> one way or another.

  Well, even if it *shouldn't*, it sometimes *does*.  I find I have
better luck planning my life around actuality than "should".  And
certainly, doing something for free gets you additional good will you
didn't have before.  Or somebody "owes you" and that might have some
value.  Every situation is difference, of course.  But sometimes it's
quite valuable to do something for free.

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Supporting former employer

[Erik Goldoff]

Well, it depends entirely on the situation dynamics ... there are those I've
worked with in the past that I'd still consider colleagues and friends, and
would attempt to provide help and advice for free, just like happens here on
this list quite often ...
 
Once it goes beyond providing information and advice (relatively quick) and
becomes work, the the facet of consulting would come in, but not before.
 
Beyond simple job references, the concept of collegial alliance can be
compelling.  I don't know if I feel any loyalty at all for some of my past
employers, but I do still feel a loyalty to some of those I used to work
side by side with.
 
just my two cents
 

Erik Goldoff


IT  Consultant

Systems, Networks, & Security 

 

  _  

From: John Hornbuckle [mailto:john.hornbuc...@taylor.k12.fl.us] 
Sent: Monday, February 23, 2009 1:47 PM
To: NT System Admin Issues
Subject: RE: Supporting former employer



The number of responses from folks recommending against charging surprises
me.

 

I fall into the pro-charging category. I'm not saying be a jerk about it,
but there's nothing at all unreasonable about viewing your time as being
valuable. What *is* unreasonable is for a former employer to expect you to
work for free (not saying yours expects this-I don't know). If I left my
organization, but boss would never DREAM of asking me to help out for free
after the fact. If my services were needed, she wouldn't hesitate to get a
purchase order processed for my time.

 

I wouldn't charge for answering a few e-mail questions or for spending a few
minutes on the phone. But beyond that, I would be inclined to charge for my
time just like any other professional would. Any former employer who would
begrudge you of that is (A.) someone you probably wouldn't want to go back
to work for and (B.) likely to come up with some other reason to give you a
bad reference in the future.

 

 

 

John Hornbuckle

MIS Department

Taylor County School District

318 North Clark Street

Perry, FL 32347

 

www.taylor.k12.fl.us

 


 


 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[Michael Ross]

I tell former employers I cost $125.00 an hour, plus expenses.

I do that because I do not want to support an environment I left, because I
know those left to carry my workload, and\or those coming in to replace me
are going to change everything anyway.

I don't want the headache.

 

I tell fellow employees this price too.. I don't get called to support them.
imagine that. LOL

 

From: David Lum [mailto:david@nwea.org] 
Sent: Monday, February 23, 2009 13:29
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

Totally agreed. It's all a judgment call, every situation is different. J

David Lum // SYSTEMS ENGINEER 
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764

 

From: John Hornbuckle [mailto:john.hornbuc...@taylor.k12.fl.us] 
Sent: Monday, February 23, 2009 11:07 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

But refusing to help a former employer for free shouldn't affect good will
one way or another. If one of my techs left and later wanted to charge me
for helping me with something, I would bear no ill will towards them for it.
It would be unreasonable of me to do so.

 

I'm a nice guy, too. Charging for my services doesn't mean I'm not.

 

J

 

 

 

From: David Lum [mailto:david@nwea.org] 
Sent: Monday, February 23, 2009 1:58 PM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

You can't put a price on good will. My time is valuable, but my reputation
as being helpful is equally so. It's also a judgment call depending on how
your relationship was while working with the former employer. If I feel
they're just using me, then by all means I charge, but if it's a genuine
"hey, I have problem with." and I don't think they're being abusive about
the request then I give them basically "I'm being nice to you, pass it
forward when you get the chance".

 

I will always err on the side of being too nice - I sleep better at night
that way (my "be nice" and optimistic personality makes me run this way),
but everyone's personality and situation is different. 

 

You just never know when being nice will pay off "You're looking for a tech
guy? Hmmm..oh yeah, I know a guy who used to work for my wife's company and
she said he was always helpful, nobody ever said anything bad about him..."

David Lum // SYSTEMS ENGINEER 
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764

From: John Hornbuckle [mailto:john.hornbuc...@taylor.k12.fl.us] 
Sent: Monday, February 23, 2009 10:47 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

The number of responses from folks recommending against charging surprises
me.

 

I fall into the pro-charging category. I'm not saying be a jerk about it,
but there's nothing at all unreasonable about viewing your time as being
valuable. What *is* unreasonable is for a former employer to expect you to
work for free (not saying yours expects this-I don't know). If I left my
organization, but boss would never DREAM of asking me to help out for free
after the fact. If my services were needed, she wouldn't hesitate to get a
purchase order processed for my time.

 

I wouldn't charge for answering a few e-mail questions or for spending a few
minutes on the phone. But beyond that, I would be inclined to charge for my
time just like any other professional would. Any former employer who would
begrudge you of that is (A.) someone you probably wouldn't want to go back
to work for and (B.) likely to come up with some other reason to give you a
bad reference in the future.

 

 

 

John Hornbuckle

MIS Department

Taylor County School District

318 North Clark Street

Perry, FL 32347

 

www.taylor.k12.fl.us

 

 

 

 

 

 

 

 

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[David Lum]

Totally agreed. It's all a judgment call, every situation is different. :)
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764

From: John Hornbuckle [mailto:john.hornbuc...@taylor.k12.fl.us]
Sent: Monday, February 23, 2009 11:07 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

But refusing to help a former employer for free shouldn't affect good will one 
way or another. If one of my techs left and later wanted to charge me for 
helping me with something, I would bear no ill will towards them for it. It 
would be unreasonable of me to do so.

I'm a nice guy, too. Charging for my services doesn't mean I'm not.

:)



From: David Lum [mailto:david@nwea.org]
Sent: Monday, February 23, 2009 1:58 PM
To: NT System Admin Issues
Subject: RE: Supporting former employer

You can't put a price on good will. My time is valuable, but my reputation as 
being helpful is equally so. It's also a judgment call depending on how your 
relationship was while working with the former employer. If I feel they're just 
using me, then by all means I charge, but if it's a genuine "hey, I have 
problem with..." and I don't think they're being abusive about the request then 
I give them basically "I'm being nice to you, pass it forward when you get the 
chance".

I will always err on the side of being too nice - I sleep better at night that 
way (my "be nice" and optimistic personality makes me run this way), but 
everyone's personality and situation is different.

You just never know when being nice will pay off "You're looking for a tech 
guy? Hmmmoh yeah, I know a guy who used to work for my wife's company and 
she said he was always helpful, nobody ever said anything bad about him..."
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764
From: John Hornbuckle [mailto:john.hornbuc...@taylor.k12.fl.us]
Sent: Monday, February 23, 2009 10:47 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

The number of responses from folks recommending against charging surprises me.

I fall into the pro-charging category. I'm not saying be a jerk about it, but 
there's nothing at all unreasonable about viewing your time as being valuable. 
What *is* unreasonable is for a former employer to expect you to work for free 
(not saying yours expects this-I don't know). If I left my organization, but 
boss would never DREAM of asking me to help out for free after the fact. If my 
services were needed, she wouldn't hesitate to get a purchase order processed 
for my time.

I wouldn't charge for answering a few e-mail questions or for spending a few 
minutes on the phone. But beyond that, I would be inclined to charge for my 
time just like any other professional would. Any former employer who would 
begrudge you of that is (A.) someone you probably wouldn't want to go back to 
work for and (B.) likely to come up with some other reason to give you a bad 
reference in the future.



John Hornbuckle
MIS Department
Taylor County School District
318 North Clark Street
Perry, FL 32347

www.taylor.k12.fl.us<http://www.taylor.k12.fl.us>

















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[John Hornbuckle]

But refusing to help a former employer for free shouldn't affect good will one 
way or another. If one of my techs left and later wanted to charge me for 
helping me with something, I would bear no ill will towards them for it. It 
would be unreasonable of me to do so.

I'm a nice guy, too. Charging for my services doesn't mean I'm not.

:)



From: David Lum [mailto:david@nwea.org]
Sent: Monday, February 23, 2009 1:58 PM
To: NT System Admin Issues
Subject: RE: Supporting former employer

You can't put a price on good will. My time is valuable, but my reputation as 
being helpful is equally so. It's also a judgment call depending on how your 
relationship was while working with the former employer. If I feel they're just 
using me, then by all means I charge, but if it's a genuine "hey, I have 
problem with..." and I don't think they're being abusive about the request then 
I give them basically "I'm being nice to you, pass it forward when you get the 
chance".

I will always err on the side of being too nice - I sleep better at night that 
way (my "be nice" and optimistic personality makes me run this way), but 
everyone's personality and situation is different.

You just never know when being nice will pay off "You're looking for a tech 
guy? Hmmmoh yeah, I know a guy who used to work for my wife's company and 
she said he was always helpful, nobody ever said anything bad about him..."
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764
From: John Hornbuckle [mailto:john.hornbuc...@taylor.k12.fl.us]
Sent: Monday, February 23, 2009 10:47 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

The number of responses from folks recommending against charging surprises me.

I fall into the pro-charging category. I'm not saying be a jerk about it, but 
there's nothing at all unreasonable about viewing your time as being valuable. 
What *is* unreasonable is for a former employer to expect you to work for free 
(not saying yours expects this-I don't know). If I left my organization, but 
boss would never DREAM of asking me to help out for free after the fact. If my 
services were needed, she wouldn't hesitate to get a purchase order processed 
for my time.

I wouldn't charge for answering a few e-mail questions or for spending a few 
minutes on the phone. But beyond that, I would be inclined to charge for my 
time just like any other professional would. Any former employer who would 
begrudge you of that is (A.) someone you probably wouldn't want to go back to 
work for and (B.) likely to come up with some other reason to give you a bad 
reference in the future.



John Hornbuckle
MIS Department
Taylor County School District
318 North Clark Street
Perry, FL 32347

www.taylor.k12.fl.us<http://www.taylor.k12.fl.us>












~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[John Cook]

+1 If I set something up wrong I'll give them all the support they need but if 
they changed something and broke it it's  to correct their folly.

John W. Cook
Systems Administrator
Partnership For Strong Families
315 SE 2nd Ave
Gainesville, Fl 32601
Office (352) 393-2741 x320
Cell (352) 215-6944
Fax (352) 393-2746
MCSE, MCTS, MCP+I,CompTIA A+, N+

From: John Hornbuckle [mailto:john.hornbuc...@taylor.k12.fl.us]
Sent: Monday, February 23, 2009 1:47 PM
To: NT System Admin Issues
Subject: RE: Supporting former employer

The number of responses from folks recommending against charging surprises me.

I fall into the pro-charging category. I'm not saying be a jerk about it, but 
there's nothing at all unreasonable about viewing your time as being valuable. 
What *is* unreasonable is for a former employer to expect you to work for free 
(not saying yours expects this-I don't know). If I left my organization, but 
boss would never DREAM of asking me to help out for free after the fact. If my 
services were needed, she wouldn't hesitate to get a purchase order processed 
for my time.

I wouldn't charge for answering a few e-mail questions or for spending a few 
minutes on the phone. But beyond that, I would be inclined to charge for my 
time just like any other professional would. Any former employer who would 
begrudge you of that is (A.) someone you probably wouldn't want to go back to 
work for and (B.) likely to come up with some other reason to give you a bad 
reference in the future.



John Hornbuckle
MIS Department
Taylor County School District
318 North Clark Street
Perry, FL 32347

www.taylor.k12.fl.us<http://www.taylor.k12.fl.us>








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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Supporting former employer

[Andrew Laya]

I agree also.  A very diplomatic approach that ensures you don't get taken
advantage of in the future.



On Mon, Feb 23, 2009 at 12:51 PM, Erik Goldoff  wrote:

>  +1 on this response
>
>
>
> Erik Goldoff
> IT  Consultant
> Systems, Networks, & Security
>
>
> -Original Message-
> From: Troy Meyer [mailto:troy.me...@monacocoach.com]
> Sent: Monday, February 23, 2009 12:25 PM
> To: NT System Admin Issues
> Subject: RE: Supporting former employer
>
> My first response is like Sean's but it's a small world and like people to
> think nice things about me, so I probably give them one for free.  After
> its
> working, I email the solution to the dt support guy along with CCing my
> previous manager and let them know that in the future I will be happy to
> contract with them for support.
>
> -troy
>
>
>  ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[Vue, Za]

If you resigned and left on good term then I would suggest do what you can to 
assist them. Perhaps even coming in after hours. You will feel better. You 
never know, you may end up working for them again one day.

-Z.V.

From: gswe...@actsconsulting.net [mailto:gswe...@actsconsulting.net]
Sent: Monday, February 23, 2009 1:08 PM
To: NT System Admin Issues
Subject: RE: Supporting former employer

+1

From: David Lum [mailto:david@nwea.org]
Sent: Monday, February 23, 2009 12:23 PM
To: NT System Admin Issues
Subject: RE: Supporting former employer

I would not hesitate do both, with phone support being first if possible,  good 
will goes a long long way.
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764
From: Chris Blair [mailto:chris_bl...@identisys.com]
Sent: Monday, February 23, 2009 9:19 AM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I gave my 
2-week notice, worked long hours to train the desktop support person so he 
could take over my duties. Well I got a call from them today that the network 
is down. I know what the issue is and I even trained the desktop person on how 
to fix it before I left (and numerous times before that).

So how would you handle the situation? Would you take the time to fix it by 
walking the desktop person through it over the phone? Would you offer up your 
services as a consultant?























This e-mail message (including any attachments) is for the sole use of
the intended recipient(s) and may contain confidential and privileged
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or copying of this message (including any attachments) is strictly
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If you have received this message in error, please contact
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[David Lum]

You can't put a price on good will. My time is valuable, but my reputation as 
being helpful is equally so. It's also a judgment call depending on how your 
relationship was while working with the former employer. If I feel they're just 
using me, then by all means I charge, but if it's a genuine "hey, I have 
problem with..." and I don't think they're being abusive about the request then 
I give them basically "I'm being nice to you, pass it forward when you get the 
chance".

I will always err on the side of being too nice - I sleep better at night that 
way (my "be nice" and optimistic personality makes me run this way), but 
everyone's personality and situation is different.

You just never know when being nice will pay off "You're looking for a tech 
guy? Hmmmoh yeah, I know a guy who used to work for my wife's company and 
she said he was always helpful, nobody ever said anything bad about him..."
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764
From: John Hornbuckle [mailto:john.hornbuc...@taylor.k12.fl.us]
Sent: Monday, February 23, 2009 10:47 AM
To: NT System Admin Issues
Subject: RE: Supporting former employer

The number of responses from folks recommending against charging surprises me.

I fall into the pro-charging category. I'm not saying be a jerk about it, but 
there's nothing at all unreasonable about viewing your time as being valuable. 
What *is* unreasonable is for a former employer to expect you to work for free 
(not saying yours expects this-I don't know). If I left my organization, but 
boss would never DREAM of asking me to help out for free after the fact. If my 
services were needed, she wouldn't hesitate to get a purchase order processed 
for my time.

I wouldn't charge for answering a few e-mail questions or for spending a few 
minutes on the phone. But beyond that, I would be inclined to charge for my 
time just like any other professional would. Any former employer who would 
begrudge you of that is (A.) someone you probably wouldn't want to go back to 
work for and (B.) likely to come up with some other reason to give you a bad 
reference in the future.



John Hornbuckle
MIS Department
Taylor County School District
318 North Clark Street
Perry, FL 32347

www.taylor.k12.fl.us<http://www.taylor.k12.fl.us>







~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[John Hornbuckle]

The number of responses from folks recommending against charging surprises me.

I fall into the pro-charging category. I'm not saying be a jerk about it, but 
there's nothing at all unreasonable about viewing your time as being valuable. 
What *is* unreasonable is for a former employer to expect you to work for free 
(not saying yours expects this-I don't know). If I left my organization, but 
boss would never DREAM of asking me to help out for free after the fact. If my 
services were needed, she wouldn't hesitate to get a purchase order processed 
for my time.

I wouldn't charge for answering a few e-mail questions or for spending a few 
minutes on the phone. But beyond that, I would be inclined to charge for my 
time just like any other professional would. Any former employer who would 
begrudge you of that is (A.) someone you probably wouldn't want to go back to 
work for and (B.) likely to come up with some other reason to give you a bad 
reference in the future.



John Hornbuckle
MIS Department
Taylor County School District
318 North Clark Street
Perry, FL 32347

www.taylor.k12.fl.us


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Supporting former employer

[gsweers]

+1

 

From: David Lum [mailto:david@nwea.org] 
Sent: Monday, February 23, 2009 12:23 PM
To: NT System Admin Issues
Subject: RE: Supporting former employer

 

I would not hesitate do both, with phone support being first if
possible,  good will goes a long long way.

David Lum // SYSTEMS ENGINEER 
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764

From: Chris Blair [mailto:chris_bl...@identisys.com] 
Sent: Monday, February 23, 2009 9:19 AM
To: NT System Admin Issues
Subject: Supporting former employer

 

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that). 

 

So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?

 

 

 

 

 

 

 

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[Erik Goldoff]

 +1 on this response



Erik Goldoff
IT  Consultant
Systems, Networks, & Security 


-Original Message-
From: Troy Meyer [mailto:troy.me...@monacocoach.com] 
Sent: Monday, February 23, 2009 12:25 PM
To: NT System Admin Issues
Subject: RE: Supporting former employer

My first response is like Sean's but it's a small world and like people to
think nice things about me, so I probably give them one for free.  After its
working, I email the solution to the dt support guy along with CCing my
previous manager and let them know that in the future I will be happy to
contract with them for support.

-troy


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[Christopher Bodnar]

This is an extremely subjective topic. I think the biggest concern,
especially in this economic environment, is don't burn any bridges. 

 

I'm in a similar situation. I left my previous employer a few months ago.
A good friend of mine is still working there and has been roped into doing
Windows support functions on occasion ( he's a Linux admin). When he asks
me for help I give it without even thinking about it. If my previous
manager were to contact me, I'd be more inclined to offer assistance free
for the first time then on an hourly basis after that. Again, I don't want
to do something that may come back to haunt me.

 

 

 

YMMV

 

 

 

Chris Bodnar, MCSE
Sr. Systems Engineer
Distributed Systems Service Delivery - Intel Services
Guardian Life Insurance Company of America
Email: christopher_bod...@glic.com
Phone: 610-807-6459
Fax: 610-807-6003

  _  

From: chris_bl...@identisys.com [mailto:chris_bl...@identisys.com] 
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

 

I changed jobs last December and left on good terms with everyone. I gave
my 2-week notice, worked long hours to train the desktop support person so
he could take over my duties. Well I got a call from them today that the
network is down. I know what the issue is and I even trained the desktop
person on how to fix it before I left (and numerous times before that). 

 

So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?

 

 

 

 

 

 

 

 

 



-
This message, and any attachments to it, may contain information
that is privileged, confidential, and exempt from disclosure under
applicable law.  If the reader of this message is not the intended
recipient, you are notified that any use, dissemination,
distribution, copying, or communication of this message is strictly
prohibited.  If you have received this message in error, please
notify the sender immediately by return e-mail and delete the
message and any attachments.  Thank you.
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Supporting former employer

[Scot Parsons]

I've been in this situation twice, but it never got ridiculous. I helped both 
of them 3-5 times each and then the calls stopped. I figured they'd be on my 
resume forever so I might as well maintain a good relationship.

From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org]
Sent: Monday, February 23, 2009 12:24 PM
To: NT System Admin Issues
Subject: RE: Supporting former employer

Walk them through it. If it gets bad and you have to go in and do a bunch of 
work then consult it, or if it becomes a frequent event. I did it that way and 
the guy moved on later and way up. Then he hired me for the best gig I have 
ever had. What goes around sometimes comes around.



From: Chris Blair [mailto:chris_bl...@identisys.com]
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I gave my 
2-week notice, worked long hours to train the desktop support person so he 
could take over my duties. Well I got a call from them today that the network 
is down. I know what the issue is and I even trained the desktop person on how 
to fix it before I left (and numerous times before that).

So how would you handle the situation? Would you take the time to fix it by 
walking the desktop person through it over the phone? Would you offer up your 
services as a consultant?

















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[Cameron Cooper]

Would offer your services to the former employer as a consultant job.
This way they won't take your services for granted.

 

---___

Cameron Cooper

IT Director - CompTIA A+ Certified

Aurico Reports, Inc

Phone: 847-890-4021Fax: 847-255-1896

ccoo...@aurico.com

 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Supporting former employer

[Roger Wright]

I'd give whatever service I could to help as a freebie - this time -
since you don't want to burn any bridges.  

 

Any future support provided would be billable.

 

   

 

Roger Wright

Network Administrator

Evatone, Inc.

727.572.7076  x388

_  

 

From: Chris Blair [mailto:chris_bl...@identisys.com] 
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

 

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that). 

 

So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?

 

 

 

 

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Supporting former employer

[Edward B. DREGER]

CB> Date: Mon, 23 Feb 2009 11:19:12 -0600
CB> From: Chris Blair

CB> So how would you handle the situation?

Without regard to former employment status; i.e., like any other
colleague or friend.  If it doesn't take much out of you, then there's
no point in going out of your way to cause them grief.  However...


CB> Would you take the time to fix it by walking the desktop person
CB> through it over the phone?

...but probably would not go this far, unless it just took a few
minutes.


CB> Would you offer up your services as a consultant?

Would you do someone else's job for free when they're getting paid?

Ideally, it might have been easier to draw the line between "being nice"
and "consulting" before you left.

Consider: This is a list where people exchange help.  I know that the
analogy is not 1:1, but it's still food for thought.


Eddy
--
Everquick Internet - http://www.everquick.net/
A division of Brotsman & Dreger, Inc. - http://www.brotsman.com/
Bandwidth, consulting, e-commerce, hosting, and network building
Phone: +1 785 865 5885 Lawrence and [inter]national
Phone: +1 316 794 8922 Wichita
LinkedIn: http://www.linkedin.com/in/0xebd

DO NOT send mail to the following addresses:
dav...@brics.com -*- jfconmaa...@intc.net -*- s...@everquick.net
Sending mail to spambait addresses is a great way to get blocked.
Ditto for broken OOO autoresponders and foolish AV software backscatter.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Supporting former employer

[Kennedy, Jim]

Walk them through it. If it gets bad and you have to go in and do a bunch of 
work then consult it, or if it becomes a frequent event. I did it that way and 
the guy moved on later and way up. Then he hired me for the best gig I have 
ever had. What goes around sometimes comes around.



From: Chris Blair [mailto:chris_bl...@identisys.com]
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I gave my 
2-week notice, worked long hours to train the desktop support person so he 
could take over my duties. Well I got a call from them today that the network 
is down. I know what the issue is and I even trained the desktop person on how 
to fix it before I left (and numerous times before that).

So how would you handle the situation? Would you take the time to fix it by 
walking the desktop person through it over the phone? Would you offer up your 
services as a consultant?












~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Supporting former employer

[John Hornbuckle]

+1



John Hornbuckle
MIS Department
Taylor County School District
318 North Clark Street
Perry, FL 32347

www.taylor.k12.fl.us



From: Sean Rector [mailto:sean.rec...@vaopera.org]
Sent: Monday, February 23, 2009 12:22 PM
To: NT System Admin Issues
Subject: RE: Supporting former employer

Consultant

Sean Rector, MCSE

From: Chris Blair [mailto:chris_bl...@identisys.com]
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I gave my 
2-week notice, worked long hours to train the desktop support person so he 
could take over my duties. Well I got a call from them today that the network 
is down. I know what the issue is and I even trained the desktop person on how 
to fix it before I left (and numerous times before that).

So how would you handle the situation? Would you take the time to fix it by 
walking the desktop person through it over the phone? Would you offer up your 
services as a consultant?











Information Technology Manager
Virginia Opera Association

E-Mail: sean.rec...@vaopera.org<mailto:sean.rec...@vaopera.org>
Phone:(757) 213-4548 (direct line)
{+}
> 2008-2009 Season:  Tosca<http://www.vaopera.org/tosca> |  The Barber of 
> Seville<http://www.vaopera.org/barber>
> Recently Announced:  Virginia Opera's 35th Anniversary Season 
> 2009-2010<http://www.vaopera.org/upcoming>
Visit us online at www.vaopera.org<http://www.vaopera.org> or call 
1-866-OPERA-VA

This e-mail and any attached files are confidential and intended solely for the 
intended recipient(s). Unless otherwise specified, persons unnamed as 
recipients may not read, distribute, copy or alter this e-mail. Any views or 
opinions expressed in this e-mail belong to the author and may not necessarily 
represent those of Virginia Opera. Although precautions have been taken to 
ensure no viruses are present, Virginia Opera cannot accept responsibility for 
any loss or damage that may arise from the use of this e-mail or attachments.

{*}






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Supporting former employer

[Troy Meyer]

My first response is like Sean's but it's a small world and like people to 
think nice things about me, so I probably give them one for free.  After its 
working, I email the solution to the dt support guy along with CCing my 
previous manager and let them know that in the future I will be happy to 
contract with them for support.

-troy

-Original Message-
From: Chris Blair [mailto:chris_bl...@identisys.com] 
Sent: Monday, February 23, 2009 9:19 AM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I gave my 
2-week notice, worked long hours to train the desktop support person so he 
could take over my duties. Well I got a call from them today that the network 
is down. I know what the issue is and I even trained the desktop person on how 
to fix it before I left (and numerous times before that). 

 

So how would you handle the situation? Would you take the time to fix it by 
walking the desktop person through it over the phone? Would you offer up your 
services as a consultant?

 

 

 

 

 

 


 

 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Supporting former employer

[David Lum]

I would not hesitate do both, with phone support being first if possible,  good 
will goes a long long way.
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764
From: Chris Blair [mailto:chris_bl...@identisys.com]
Sent: Monday, February 23, 2009 9:19 AM
To: NT System Admin Issues
Subject: Supporting former employer

I changed jobs last December and left on good terms with everyone. I gave my 
2-week notice, worked long hours to train the desktop support person so he 
could take over my duties. Well I got a call from them today that the network 
is down. I know what the issue is and I even trained the desktop person on how 
to fix it before I left (and numerous times before that).

So how would you handle the situation? Would you take the time to fix it by 
walking the desktop person through it over the phone? Would you offer up your 
services as a consultant?












~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Supporting former employer

[Jonathan Link]

Yes.
My fee is $X/hour.  The rate can be reduced by walking the tech through this
over the phone, rather than driving to your place of business. I covered
this specific incident in detail before I left (if you have documentation of
this, provide it).

On Mon, Feb 23, 2009 at 12:19 PM, Chris Blair wrote:

>  I changed jobs last December and left on good terms with everyone. I gave
> my 2-week notice, worked long hours to train the desktop support person so
> he could take over my duties. Well I got a call from them today that the
> network is down. I know what the issue is and I even trained the desktop
> person on how to fix it before I left (and numerous times before that).
>
>
>
> So how would you handle the situation? Would you take the time to fix it by
> walking the desktop person through it over the phone? Would you offer up
> your services as a consultant?
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Supporting former employer

[Sean Rector]

Consultant

 

Sean Rector, MCSE

 

From: Chris Blair [mailto:chris_bl...@identisys.com] 
Sent: Monday, February 23, 2009 12:19 PM
To: NT System Admin Issues
Subject: Supporting former employer

 

I changed jobs last December and left on good terms with everyone. I
gave my 2-week notice, worked long hours to train the desktop support
person so he could take over my duties. Well I got a call from them
today that the network is down. I know what the issue is and I even
trained the desktop person on how to fix it before I left (and numerous
times before that). 

 

So how would you handle the situation? Would you take the time to fix it
by walking the desktop person through it over the phone? Would you offer
up your services as a consultant?

 

 

 

 

 

 

 

 

 

> 2008-2009 Season:  Tosca | The Barber of Seville
> Recently Announced:  Virginia Opera's 35th Anniversary Season 2009-2010
Visit us online at www.vaopera.org or call 1.866.OPERA.VA

This e-mail and any attached files are confidential and intended solely for the 
intended recipient(s). Unless otherwise specified, persons unnamed as 
recipients may not read, distribute, copy or alter this e-mail. Any views or 
opinions expressed in this e-mail belong to the author and may not necessarily 
represent those of Virginia Opera. Although precautions have been taken to 
ensure no viruses are present, Virginia Opera cannot accept responsibility for 
any loss or damage that may arise from the use of this e-mail or attachments.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~