Re: [osol-discuss] I give up.

2008-06-11 Thread Michael Lee
Please go to http://defect.opensolaris.org/bz/show_bug.cgi?id=2178 and vote on 
this bug, unstable e1000g and wpi network interfaces. Both are unusable on a 
T61p.
 
 
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Re: [osol-discuss] I give up.

2008-06-09 Thread Chen Jianxun(Kelvin)

Hi James

First of all, thank you very much, but my problem isn't relevant network 
card, I try to boot a installed solaris from usb disk.


James Carlson 写道:

Lu Baolu writes:
  

I am encountering an e1000g error on Nevada snv_87. I am not sure
whether it is the same as you stated.



That's the one.  Here's the work-around:

  

One known problem with e1000g is that the new FMA support can cause it
to erroneously report itself as faulty, resulting in failures.  If
fmadm faulty shows a Critical error, then this problem has hit
you.  The workaround is to plumb the interface with the undocumented
DLPI_DEVONLY environment variable set.
  


(You can move /sbin/ifconfig to a different name, then put in a script
named /sbin/ifconfig that sets this environment variable to true and
exec the original ifconfig.)

  


begin:vcard
fn:Jianxun(Kelvin) Chen
n:Chen;Jianxun(Kelvin)
email;internet:[EMAIL PROTECTED]
tel;work:86-10-68093995
tel;cell:86-13501085870
version:2.1
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Re: [osol-discuss] I give up.

2008-06-06 Thread James Carlson
Lu Baolu writes:
 I am encountering an e1000g error on Nevada snv_87. I am not sure
 whether it is the same as you stated.

That's the one.  Here's the work-around:

  One known problem with e1000g is that the new FMA support can cause it
  to erroneously report itself as faulty, resulting in failures.  If
  fmadm faulty shows a Critical error, then this problem has hit
  you.  The workaround is to plumb the interface with the undocumented
  DLPI_DEVONLY environment variable set.

(You can move /sbin/ifconfig to a different name, then put in a script
named /sbin/ifconfig that sets this environment variable to true and
exec the original ifconfig.)

-- 
James Carlson, Solaris Networking  [EMAIL PROTECTED]
Sun Microsystems / 35 Network Drive71.232W   Vox +1 781 442 2084
MS UBUR02-212 / Burlington MA 01803-2757   42.496N   Fax +1 781 442 1677
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Re: [osol-discuss] I give up.

2008-06-06 Thread Mark Kaiman
I called Sun and I was willing to spend $324 for a year of support. However, I 
asked if for my money they could guarantee a solution. I didn't want to shell 
out $$ for someone to run me through what I've already tried, and then be told 
they couldn't help. Turns out that Sun doesn't officially support the R61, so 
paid support wont do any good. Looks like I am SOL. I hope there is an update 
in a few months and I can give OpenSolaris another chance.
 
 
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Re: [osol-discuss] I give up.

2008-06-06 Thread Brad Vaughan




Mark,

I work in the services group at Sun.

Would be interested to know if you have found anyone who would give you
the "guarantee" you are looking for on that specific HW. I would be
curious to review the service level commitment they offer.

Just trying to make our services better..

Brad

Mark Kaiman wrote:

  I called Sun and I was willing to spend $324 for a year of support. However, I asked if for my money they could guarantee a solution. I didn't want to shell out $$ for someone to run me through what I've already tried, and then be told they couldn't help. Turns out that Sun doesn't officially support the R61, so paid support wont do any good. Looks like I am SOL. I hope there is an update in a few months and I can give OpenSolaris another chance.
 
 
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-- 



  
   Brad Vaughan 
Software Services
Services Product Group
  Sun Microsystems Inc
Phone x81869/+1-408-519-0898
Mobile +1-408-439-1507
Email [EMAIL PROTECTED]
  

  




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Re: [osol-discuss] I give up.

2008-06-05 Thread Calum Benson

On 5 Jun 2008, at 14:49, Mark Kaiman wrote:

 I installed OpenSolaris on my ThinkPad a couple of weeks ago, and I  
 have never been able to get it to work. The wpi0 and e1000g drivers  
 just dont work. I have posted on these forums and on usenet and  
 received some suggestions. I have tried every possible combination  
 of wired and wireless internet. WPA, WEP and no encryption. Let the  
 cable modem reset to a new MAC address. Enable NWAM. Disable NWAM.  
 Endless restarting NWAM. Endless wificonfig connect commands.  
 NOTHING WORKS. I just have to conclude that OpenSolaris isn't ready  
 for prime time and wait for the next release. In contrast, I put  
 SLED 10 on the same ThinkPad and it works fine. Full connectivity. I  
 really want to use Solaris and I wish someone could convince me  
 otherwise. Sun could do a better job supporting people who want to  
 use and enjoy their OS.

Have you filed bugs regarding the issues you encountered?  That's the  
first step in receiving the sort of support you're looking for...  
without that, Sun's own QA team may never run into them, so they may  
never get fixed.

Sun (or any other company) can't test every combination of hardware  
and software out there, so to some extent our users will always be  
part of the QA team, especially for the very first release-- that's  
part of the reason the OpenSolaris community exists.  Of course we try  
to catch and fix as many such issues as we can through our public  
preview releases, but it's an unfortunate inevitability that we won't  
catch them all.

Cheeri,
Calum.

-- 
CALUM BENSON, Usability Engineer   Sun Microsystems Ireland
mailto:[EMAIL PROTECTED]GNOME Desktop Team
http://blogs.sun.com/calum +353 1 819 9771

Any opinions are personal and not necessarily those of Sun Microsystems


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Re: [osol-discuss] I give up.

2008-06-05 Thread Kevin Duffey
I think it may be kind of unfair to blame Sun for support... there are a huge 
variety of hardware configurations out there. I have 4 computers, 2 installed 
fine with Solaris, 2 did not. One of them is older, one is not too old. I think 
it really depends on the hardware you have, if it's either too old or maybe has 
some components that don't play nice, it may just not work.



- Original Message 
From: Mark Kaiman [EMAIL PROTECTED]
To: opensolaris-discuss@opensolaris.org
Sent: Thursday, June 5, 2008 6:49:00 AM
Subject: [osol-discuss] I give up.

I installed OpenSolaris on my ThinkPad a couple of weeks ago, and I have never 
been able to get it to work. The wpi0 and e1000g drivers just dont work. I have 
posted on these forums and on usenet and received some suggestions. I have 
tried every possible combination of wired and wireless internet. WPA, WEP and 
no encryption. Let the cable modem reset to a new MAC address. Enable NWAM. 
Disable NWAM. Endless restarting NWAM. Endless wificonfig connect commands. 
NOTHING WORKS. I just have to conclude that OpenSolaris isn't ready for prime 
time and wait for the next release. In contrast, I put SLED 10 on the same 
ThinkPad and it works fine. Full connectivity. I really want to use Solaris and 
I wish someone could convince me otherwise. Sun could do a better job 
supporting people who want to use and enjoy their OS.


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Re: [osol-discuss] I give up.

2008-06-05 Thread Aubrey Li
On Thu, Jun 5, 2008 at 9:49 PM, Mark Kaiman [EMAIL PROTECTED] wrote:
 I installed OpenSolaris on my ThinkPad a couple of weeks ago, and I have 
 never been able to get it to work. The wpi0 and e1000g drivers just dont 
 work. I have posted on these forums and on usenet and received some 
 suggestions. I have tried every possible combination of wired and wireless 
 internet. WPA, WEP and no encryption. Let the cable modem reset to a new MAC 
 address. Enable NWAM. Disable NWAM. Endless restarting NWAM. Endless 
 wificonfig connect commands. NOTHING WORKS. I just have to conclude that 
 OpenSolaris isn't ready for prime time and wait for the next release. In 
 contrast, I put SLED 10 on the same ThinkPad and it works fine. Full 
 connectivity. I really want to use Solaris and I wish someone could convince 
 me otherwise. Sun could do a better job supporting people who want to use and 
 enjoy their OS.

My laptop(SONY sz-330p) has wpi0, and it works fine on OpenSolaris 200805.
Yes, default NWAM seems not to work properly, but physical:default service for
network really works on my side, with WEP.
You know, the wireless configuration is not easy for the newbie(sorry
if you are not),
but actually it works!

Please let me know if I can do any help with you, :-)

Thanks,
-Aubrey
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Re: [osol-discuss] I give up.

2008-06-05 Thread Mark Kaiman
I would be happy to submit bug reports as Calum suggested above. I'm not one of 
those people who just want to complain - I'd like to help Sun improve the 
product so I can actually use it. Is there a URL for bug reports?

If you can suggest anything that would get wireless or wired networking to work 
beyond what I've already tried, I'll give it a go. I am actually looking for a 
Solaris consultant in my town. I will pay some money to someone with expertise 
who might be able to help. I am a total newb but I've learned a bit about 
Solaris already. Its a nice contrast to OS X, where terminal commands are not 
necessary.
 
 
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Re: [osol-discuss] I give up.

2008-06-05 Thread Shawn Walker
2008/6/5 Mark Kaiman [EMAIL PROTECTED]:
 I would be happy to submit bug reports as Calum suggested above. I'm not one 
 of those people who just want to complain - I'd like to help Sun improve the 
 product so I can actually use it. Is there a URL for bug reports?


http://defect.opensolaris.org/

...for OpenSolaris 2008.05, etc.

http://bugs.opensolaris.org/

...for Solaris Express editions.

-- 
Shawn Walker
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Re: [osol-discuss] I give up.

2008-06-05 Thread James Carlson
Mark Kaiman writes:
 I would be happy to submit bug reports as Calum suggested above. I'm not one 
 of those people who just want to complain - I'd like to help Sun improve the 
 product so I can actually use it. Is there a URL for bug reports?

For the OpenSolaris distribution itself, use bugzilla:

  http://defect.opensolaris.org/

For things in SXCE, use the bugster database interface:

  http://bugs.opensolaris.org/

 If you can suggest anything that would get wireless or wired networking to 
 work beyond what I've already tried, I'll give it a go. I am actually looking 
 for a Solaris consultant in my town. I will pay some money to someone with 
 expertise who might be able to help. I am a total newb but I've learned a bit 
 about Solaris already. Its a nice contrast to OS X, where terminal commands 
 are not necessary.

I'm surprised that your e1000g driver doesn't work.  If nothing else,
a simple interface like that ought to function.

One known problem with e1000g is that the new FMA support can cause it
to erroneously report itself as faulty, resulting in failures.  If
fmadm faulty shows a Critical error, then this problem has hit
you.  The workaround is to plumb the interface with the undocumented
DLPI_DEVONLY environment variable set.

-- 
James Carlson, Solaris Networking  [EMAIL PROTECTED]
Sun Microsystems / 35 Network Drive71.232W   Vox +1 781 442 2084
MS UBUR02-212 / Burlington MA 01803-2757   42.496N   Fax +1 781 442 1677
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Re: [osol-discuss] I give up.

2008-06-05 Thread Milan Jurik
Hi Mark,

which ThinkPad? wpi0 could mean T60 or R60, both I know and both work
well for me and my friend. Could we go off this list and discuss it
directly, please?

Best regards,

Milan

Mark Kaiman píše v Čt 05. 06. 2008 v 06:49 -0700:
 I installed OpenSolaris on my ThinkPad a couple of weeks ago, and I have 
 never been able to get it to work. The wpi0 and e1000g drivers just dont 
 work. I have posted on these forums and on usenet and received some 
 suggestions. I have tried every possible combination of wired and wireless 
 internet. WPA, WEP and no encryption. Let the cable modem reset to a new MAC 
 address. Enable NWAM. Disable NWAM. Endless restarting NWAM. Endless 
 wificonfig connect commands. NOTHING WORKS. I just have to conclude that 
 OpenSolaris isn't ready for prime time and wait for the next release. In 
 contrast, I put SLED 10 on the same ThinkPad and it works fine. Full 
 connectivity. I really want to use Solaris and I wish someone could convince 
 me otherwise. Sun could do a better job supporting people who want to use and 
 enjoy their OS.
  
 
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Re: [osol-discuss] I give up.

2008-06-05 Thread W. Wayne Liauh
 I installed OpenSolaris on my ThinkPad a couple of
 weeks ago, and I have never been able to get it to
 work. The wpi0 and e1000g drivers just dont work. I
 have posted on these forums and on usenet and
 received some suggestions. I have tried every
 possible combination of wired and wireless internet.
 WPA, WEP and no encryption. Let the cable modem reset
 to a new MAC address. Enable NWAM. Disable NWAM.
 Endless restarting NWAM. Endless wificonfig connect
 commands. NOTHING WORKS. I just have to conclude that
 OpenSolaris isn't ready for prime time and wait for
 the next release. In contrast, I put SLED 10 on the
 same ThinkPad and it works fine. Full connectivity. I
 really want to use Solaris and I wish someone could
 convince me otherwise. Sun could do a better job
 supporting people who want to use and enjoy their OS.

Thanks for the comment.  Once you spend some time with OpenSolaris 2008.05, 
even though this is only a first iteration, you will really enjoy it.  But we 
definitely need wake-up calls like this.  My whole-hearted thanks!

Re the e1000g NIC problem, I have posted a work around:

http://www.opensolaris.org/jive/thread.jspa?threadID=61343tstart=50

This problem is so serious, I am really puzzled why nobody else is paying 
attention.

Regarding wifi, I don't really use built-in card anymore.  Rather, I am using 
the AirLink101 AWLC4130 PCMCIA wifi card on various notebooks.  Please see some 
of the info that I posted at the Indiana forum:

http://www.opensolaris.org/jive/thread.jspa?threadID=61332tstart=0

It actually works quite well.  If you have problem with the built-in wpi0, 
perhaps you could follow the steps that I described in that thread (i.e., 
re-installing the wpi0 driver).  Thanks again for taking time to post your 
frustrations.  Please let us know if and when you make any progress.
 
 
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Re: [osol-discuss] I give up.

2008-06-05 Thread James Carlson
W. Wayne Liauh writes:
 Re the e1000g NIC problem, I have posted a work around:
 
 http://www.opensolaris.org/jive/thread.jspa?threadID=61343tstart=50
 
 This problem is so serious, I am really puzzled why nobody else is paying 
 attention.

What does fmadm faulty say when the problem occurs?  One reason
nobody for paying attention could be that it's an already-known
problem.

-- 
James Carlson, Solaris Networking  [EMAIL PROTECTED]
Sun Microsystems / 35 Network Drive71.232W   Vox +1 781 442 2084
MS UBUR02-212 / Burlington MA 01803-2757   42.496N   Fax +1 781 442 1677
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Re: [osol-discuss] I give up.

2008-06-05 Thread Michael Lee
I too never got wpi0 to work stably but on a T61p in any mode, wep, wpa, or 
neither the two. It'll connect and work for a bit, then either it'll drop the 
connection over and over or the data rate will be all over the place down to a 
few bytes a second even when the laptop is a few feet away from the access 
point. In any case, it's unstable and unusable.

I was never sure where to file bugs; so I just posted to bugs forum in hopes 
that someone from Sun would file the bug and get it fixed at some point. From 
the responses, it seems that other people have seen the same behavior.
 
 
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Re: [osol-discuss] I give up.

2008-06-05 Thread Joerg Schilling
James Carlson [EMAIL PROTECTED] wrote:

 I'm surprised that your e1000g driver doesn't work.  If nothing else,
 a simple interface like that ought to function.

I heard about this problem on a small number of think pads
I no longe rremember whether this was a problem with the bios or with the
chip revision.

Jörg

-- 
 EMail:[EMAIL PROTECTED] (home) Jörg Schilling D-13353 Berlin
   [EMAIL PROTECTED](uni)  
   [EMAIL PROTECTED] (work) Blog: http://schily.blogspot.com/
 URL:  http://cdrecord.berlios.de/old/private/ ftp://ftp.berlios.de/pub/schily
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Re: [osol-discuss] I give up.

2008-06-05 Thread Richard L. Hamilton
 I would be happy to submit bug reports as Calum
 suggested above. I'm not one of those people who just
 want to complain - I'd like to help Sun improve the
 product so I can actually use it. Is there a URL for
 bug reports?
 
 If you can suggest anything that would get wireless
 or wired networking to work beyond what I've already
 tried, I'll give it a go. I am actually looking for a
 Solaris consultant in my town. I will pay some money
 to someone with expertise who might be able to help.
 I am a total newb but I've learned a bit about
 Solaris already. Its a nice contrast to OS X, where
 terminal commands are not necessary.

ObDisclaimer 1: I _do_not_ work for Sun!

Having said that, if you actually have $$ to spend, I gather that
there's support contracts available for OpenSolaris, at two different
levels; see
http://www.sun.com/service/opensolaris/index.jsp
(click on either Get It Now button for the price, then back up again
unless you know you wish to proceed)

While I haven't actually investigated, I gather that's for the OpenSolaris 
2008.05
and successors, _not_ for SXCE (and also not for Solaris 10, although I would 
certainly
expect you could get a support contract for that too, at some other link on 
Sun's web
site, the location of which I leave as an exercise to the reader, since I don't 
work for Sun!).

Now, that's not the same as a consultant actually being there in person and 
walking
you through the steps (or taking care of getting it so it works for you), but 
it's
certainly one more option (and if you're sure you'd stick with it for a full 
year, not
a bad deal, IMO).

(note: the following is for the general audience at least as much as for the OP)

Now, what do I think that _really_ buys you?  Any purchase is in effect a 
contract,
paying for goods or services as described by the seller, perhaps modified by 
any applicable
laws about implicit terms and the like.  It obligates the seller to make a 
good-faith effort
to deliver on what they offered.

By contrast, you may well get enough assistance here or elsewhere for free, 
possibly
because Sun employees (and others!) want to improve OpenSolaris, or to encourage
the community to grow, or sometimes simply if it looks like an interesting 
challenge.
However, nobody is _obligated_ to provide free support - they can't be (even if 
they
could afford it, and _nobody_ can afford an open-ended obligation), there's no 
contract.

(Incidentally, paying Sun, and quite possibly paying a community member that 
would also
be qualified (in your judgement) as a consultant, might well help maintain the 
availability
of future support, or result in improvements to OpenSolaris, or both; the 
latter might also
happen with unpaid support.  But IMO that's only a motivation if you're in it 
for the long run.)

Your second post suggests you understand the difference between paid and unpaid 
support,
correcting the impression I'd mistakenly had of the tone of your first.  I do 
understand
frustration though, and I too would prefer to avoid it; but absent some sort of
contract/commitment, I'd hesitate to _expect_ anyone to mitigate my 
frustration, so IMO
it does help to ask with that mindset, as well as with lots of specifics (exact 
text of
error messages, details of hardware, software version, problem, sequence of 
events, etc;
just describe, don't interpret unless you're actually collaborating on a bug 
fix yourself).

ObDisclaimer 2: I'm not a lawyer, and I suspect they'd describe the nature of a 
contract
far more correctly, both in general and especially as to any specific 
circumstances.

ObDisclaimer 3: I'm not a paid consultant myself either, nor do I presently 
have any working
x86 hardware, let alone hardware like yours; so there's not much I could do 
other than look
at code even if I wanted to (which I wouldn't rule out if I had more time and 
already had the
right hardware to replicate the problem, not just take abstract (somewhat) 
educated guesses).
 
 
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Re: [osol-discuss] I give up.

2008-06-05 Thread Lu Baolu
Hi Mark,

I am encountering an e1000g error on Nevada snv_87. I am not sure
whether it is the same as you stated.

The fault message is:

SUNW-MSG-ID: PCIEX-8000-0A, TYPE: Fault, VER: 1, SEVERITY: Critical
EVENT-TIME: Wed Jun  4 20:09:18 CST 2008
PLATFORM: To Be Filled By O.E.M., CSN: To Be Filled By O.E.M., HOSTNAME: solaris
SOURCE: eft, REV: 1.16
EVENT-ID: 61eb4b03-9def-635d-ba3d-ef5ac0401db8
DESC: A problem was detected for a PCIEX device.
 Refer to http://sun.com/msg/PCIEX-8000-0A for more information.
AUTO-RESPONSE: One or more device instances may be disabled

IMPACT: Loss of services provided by the device instances associated
with this fault

REC-ACTION: Schedule a repair procedure to replace the affected
device.  Use fmdump -v -u EVENT_ID to identify the device or contact
Sun for support.


SUNW-MSG-ID: PCIEX-8000-0A, TYPE: Fault, VER: 1, SEVERITY: Critical
EVENT-TIME: Wed Jun  4 20:10:17 CST 2008
PLATFORM: To Be Filled By O.E.M., CSN: To Be Filled By O.E.M., HOSTNAME: solaris
SOURCE: eft, REV: 1.16
EVENT-ID: b75b3279-ec5e-6c1a-8cec-f679bc4dc4f0
DESC: A problem was detected for a PCIEX device.
 Refer to http://sun.com/msg/PCIEX-8000-0A for more information.
AUTO-RESPONSE: One or more device instances may be disabled

IMPACT: Loss of services provided by the device instances associated
with this fault

REC-ACTION: Schedule a repair procedure to replace the affected
device.  Use fmdump -v -u EVENT_ID to identify the device or contact
Sun for support.


On Fri, Jun 6, 2008 at 1:24 AM, James Carlson [EMAIL PROTECTED] wrote:
 Mark Kaiman writes:
 I would be happy to submit bug reports as Calum suggested above. I'm not one 
 of those people who just want to complain - I'd like to help Sun improve the 
 product so I can actually use it. Is there a URL for bug reports?

 For the OpenSolaris distribution itself, use bugzilla:

  http://defect.opensolaris.org/

 For things in SXCE, use the bugster database interface:

  http://bugs.opensolaris.org/

 If you can suggest anything that would get wireless or wired networking to 
 work beyond what I've already tried, I'll give it a go. I am actually 
 looking for a Solaris consultant in my town. I will pay some money to 
 someone with expertise who might be able to help. I am a total newb but I've 
 learned a bit about Solaris already. Its a nice contrast to OS X, where 
 terminal commands are not necessary.

 I'm surprised that your e1000g driver doesn't work.  If nothing else,
 a simple interface like that ought to function.

 One known problem with e1000g is that the new FMA support can cause it
 to erroneously report itself as faulty, resulting in failures.  If
 fmadm faulty shows a Critical error, then this problem has hit
 you.  The workaround is to plumb the interface with the undocumented
 DLPI_DEVONLY environment variable set.

 --
 James Carlson, Solaris Networking  [EMAIL PROTECTED]
 Sun Microsystems / 35 Network Drive71.232W   Vox +1 781 442 2084
 MS UBUR02-212 / Burlington MA 01803-2757   42.496N   Fax +1 781 442 1677
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Re: [osol-discuss] I give up.

2008-06-05 Thread Ché Kristo
Further to Shawns email.

I'm not sure of your experience in filing bugs so don't be offended if you are 
fine doing it yourself. If you need a hand feel welcome to send me an email 
(che at opensolaris dot org) and I'll help you file bugs or RFE's for your 
issues.

I understand your frustration, hardware support is hit and miss for any OS, 
even Windows, where the vendor doesn't control the hardware platform. We've all 
been in your shoes and are more than happy to help where possible.
 
 
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