Re: [SlimDevices: Touch] Cannot Connect
jackrinse wrote: Hi all I was hoping for some assistance. I have just purchased a squeezebox touch after having owned and enjoyed one previously. I cannot get Spotify to work properly. Can anyone suggest a course of action to fix this? Many thanks MySqueezebox.com or LMS local server? Premium account required. Triode plugin. [image: https://encrypted-tbn2.gstatic.com/images?q=tbn:ANd9GcSiWY_rv71HKs9_Uh_0n3UPcD7gn_BhW784KpD8PC16VAbC-05xdg] Crystal ball is cloudy, ignore the man behind the curtain. Provide more details of set-up. Man in a van's Profile: http://forums.slimdevices.com/member.php?userid=43627 View this thread: http://forums.slimdevices.com/showthread.php?t=103987 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect
Sure player is registered on YOUR MySB.com account? Not previous owners account? When you log into your MySB.com account you see BOTH players listed? toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553 View this thread: http://forums.slimdevices.com/showthread.php?t=103987 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
Call Vonage support. Ask them how/why this is happening and how to prevent it from happening again. ;) Their equipment, their service, their problem. toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
krochat wrote: I can help debug further, but need the complete configuration of your network - a) what's plugged into what, including manufacturer and model number b) what's connected wirelessly, including manufacturer and model number c) If possible, the IP and Gateway (or DNS) addresses of each connected piece. You can send me a private message if you don't want to share with the world. Kim Kim, my connections are as follows: The connections are: 1. Cox Cable into Motorola SB5120 modem. 2. Ethernet cable from cable model into Linksys Wireless G router, Model WRT54G. 3. Ethernet cables from Linksys router into: a. Desktop computer; and b. Two Motorola Model VT2442 telephone adapters/routers to connect three telephone lines (VOIP). The reason there are two telephone adapters/routers is because each one will only service two telephone lines. I have three lines (one dedicated fax line) so my setup requires 2 adapters/routers. As suggested by Toby perhaps I should contact Vonage and take up their time rather than taking your time with this. If you have any quick suggestions I will be grateful for them but please do not take a lot of time with this. You have already been a tremendous help, for which I am grateful. jdt7385's Profile: http://forums.slimdevices.com/member.php?userid=56306 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
jimbobvfr400 wrote: I'm guessing the Vonage router also has DHCP enabled, it may be that disabling DHCP on the Vonage will break something else but should certainly fix this issue. I'm not at all familiar with the Vonage so no idea what it does or how it works. Sent from my Nexus 7 using Tapatalk 4 Jimbob, that sounds reasonable. Yes, I am afraid to tinker with the Vonage routers because my internet service and telephone service depends on them. They service my Vonage VOIP type internet-based telephone service. Thanks for your input. jdt7385's Profile: http://forums.slimdevices.com/member.php?userid=56306 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
toby10 wrote: Call Vonage support. Ask them how/why this is happening and how to prevent it from happening again. ;) Their equipment, their service, their problem. Toby, I think you are right. I have indicated to my reply to Kim that it is appropriate for me to take Vonage's time rather than his trying to figure this out. I have asked that he not spend a lot more time on this. Thanks for your input. jdt7385's Profile: http://forums.slimdevices.com/member.php?userid=56306 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
jdt7385 wrote: b. Two Motorola Model VT2442 telephone adapters/routers to connect three telephone lines (VOIP). 1) Download the VT2442 User Guide from http://www2.vonage.com/support/files/pdf/VT2442_UserGuide.pdf 2) For each VT2442, log into the administration interface following the instructions on page 13. For this to work you'll need to a) Disconnect your desktop ethernet from the linksys. b) Disconnect both Vonage Routers and power them down. c) Connect your desktop ethernet cable to the ethernet jack on the back of one of the Vonage routers. d) Power up that Vonage Router. e) Reboot your desktop. You should be able to log into the router and do step 3 below. f) Repeat steps (c)-(e) for the second Vonage router. 3) For each Vt2442, See pages 20-21 of the User Manual for Setup-Lan Configuration to set Server and Relay Off instead of one of the other 2 DHCP settings. 4) Do not plug any ethernet cables into the Vonage routers - only phone cables. 5) Also make sure to use the blue Internet port of the Vonage routers when connecting them to the Linksys router. Good luck, Kim PS - I had a friend who had endless problems with Vonage, found their support terrible, and finally dropped them for Ooma, which he loves. -- Touch - GW Labs upsampler - TacT RCS 2.2X - Convolver PC (Win7 + AcourateConvolver + RME HDSP-AES-32)- Apogee Big Ben - (TacT S2150 - Vandersteen 3a Signature) + (TacT S2150 - TacT W210) krochat's Profile: http://forums.slimdevices.com/member.php?userid=6579 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
krochat wrote: To disable DHCP on the VT2442 Vonage routers: 1) Download the VT2442 User Guide from http://www2.vonage.com/support/files/pdf/VT2442_UserGuide.pdf 2) For each VT2442, log into the administration interface following the instructions on page 13. For this to work you'll need to a) Disconnect your desktop ethernet from the linksys. b) Disconnect both Vonage Routers and power them down. c) Connect your desktop ethernet cable to one of the ethernet jacks numbered 1-4 on the back of one of the Vonage routers. d) Power up that Vonage Router. e) Reboot your desktop. You should be able to log into the router and do step 3 below. f) Repeat steps (c)-(e) for the second Vonage router. 3) For each Vt2442, See pages 20-21 of the User Manual for Setup-Lan Configuration to set Server and Relay Off instead of one of the other 2 DHCP settings. 4) Do not plug any ethernet cables into the Vonage router jacks 1-4 except to log in to change the VT2442 configuration - they won't work any more for normal ethernet. 5) Make sure to use the blue Internet port of the Vonage routers when connecting them to the Linksys router. Good luck, Kim PS - I had a friend who had endless problems with Vonage, found their support terrible, and finally dropped them for Ooma, which he loves. Kim, many thanks for all your help. I will do as you suggest and see if I can avoid future problems. I had no idea that Vonage was my problem. I have been very satisfied with the Vonage service. However, I may change my opinion if Vonage continues to get between me and my music. Thanks again for your tremendous help. jdt7385's Profile: http://forums.slimdevices.com/member.php?userid=56306 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
Try the following if you haven't done this: Unplug power to Touch, modem and router. Leave unplugged for 5 minutes. Reconnect all power. You should have to reset all your log ins. If the Touch has retained previous setup information hold in button beneath power connector until Factory Reset is displayed. Also, be sure you are logged in to Mysqueezebox.com and that it shows the Touch as being connected. avta's Profile: http://forums.slimdevices.com/member.php?userid=1860 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
Hello avta, I have reset Touch to factory defaults and gone through setup process numerous times. I have also unplugged the modem and wireless router and rebooted those numberous times. However, I have not unplugged all those devices and left them unplugged for 5 minutes. At this point I am desperate so I will try that. The Media Server Control Panel Information Panel shows: Total Players Recognized: 0, so Touch is definitely not seeing Touch. It appears that for some reason the devices are not getting their IPs via the wireless router. Having said that I must confess that I don't even know which devices are supposed to do that. jdt7385's Profile: http://forums.slimdevices.com/member.php?userid=56306 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
jdt7385 wrote: Squeezebox Touch Wireless Information: IP Address: 192.168.15.2 (should this be 192.168.1.x?) IP Subnet:255.255.255.0 DNS Server: 192.168.15.1 (should this be 192.168.1.x?) Yes and yes. Your player and server are on two different networks. Guest network? Connecting to wrong router? DHCP off on all routers except the main router? toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
Yes and yes. Your player and server are on two different networks. Guest network? Connecting to wrong router? DHCP off on all routers except the main router? Hi Toby, The only network that shows up in the View Network Computers and Devices is my local network (called Home, I think). The Linksys wireless network only shows up under Network Infrastructure, whatever that is. DHCP is enabled on the Linksys wireless router. I don't know whether it is enabled on my local network. How do I find out? jdt7385's Profile: http://forums.slimdevices.com/member.php?userid=56306 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
Might be a guest network on your WiFi which is designed to be a separate network. Remote access your routers admin web UI functions and see if such a guest network is there (very common on newer routers). Either change the name of that guest network or disable guest network all together (my suggestion). Then your Touch will only be offered the main network via WiFi. Whether guest network or not, all of your network names should be unique to your network(s). Might even be connecting to a neighbors network also named HOME. Dunno. toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
I specified that the starting IP address for the DHCP server is 192.168.100 (the default value) This looks wrong should be 192.168.1.100 Touch - Muse M50 EX TPA3123 T-Amp Mini - Acoustics Q10 speakers Logitech Radio + remote Raspberry Pi + Squeezeplug LMS + Squeezelite - Logitech Mini Boombox speaker Cubieboard + Fedora 18 + LMS 7.8 + Squeezelite - Soundwave SW100 bluetooth speaker O2 Joggler + SqpOS + Aune X2 T-amp + Mordaunt Short ms-3.40 speakers castalla's Profile: http://forums.slimdevices.com/member.php?userid=15624 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
Gary, You are right. I did not correctly write it. It should read 192.168.1.100. Sorry about the error. jdt7385's Profile: http://forums.slimdevices.com/member.php?userid=56306 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
toby10 wrote: Might be a guest network on your WiFi which is designed to be a separate network. Remote access your routers admin web UI functions and see if such a guest network is there (very common on newer routers). Either change the name of that guest network or disable guest network all together (my suggestion). Then your Touch will only be offered the main network via WiFi. Whether guest network or not, all of your network names should be unique to your network(s). Might even be connecting to a neighbors network also named HOME. Dunno. Toby, no guest network shows up in the Linksys wireless router settings. And in the Touch setup the correct name of the wireless network does appear (xxwire). So Touch connects with the wireless but does not connect with Media Server or squeezebox.com. As you observed, somehow the wireless network is apparently getting an incorrect IP. It says 192.169.15.2 (IP Address) rather than 192.168.1.xxx. And the DNS Server (whatever that is) is 192.168.15.1 instead of 192.168.1.xxx. jdt7385's Profile: http://forums.slimdevices.com/member.php?userid=56306 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
Googling shows that 192.168.15.2 is associated with the Vonage box. Try 1) turn off/unplug everything connected to the Linksys router 2) turn off the squeezebox 3) power cycle the linksys router 4) turn on the squeezebox and reconnect the wireless to the Linksys 5) Check the network settings on the Squeezebox. They should be IP=192.168.1.100 and DNS = 192.168.1.1. Report back if they aren't. Note that you're not connected to the internet in this test, so the Squeezebox won't connect to anything the the router. Kim -- Original Message -- From: jdt7385 jdt7385.60j...@no-mx.forums.slimdevices.com To: touch@lists.slimdevices.com Sent: 8/23/2013 11:32:44 AM Subject: Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com As you observed, somehow the wireless network is apparently getting an incorrect IP. It says 192.169.15.2 (IP Address) rather than 192.168.1.xxx. And the DNS Server (whatever that is) is 192.168.15.1 instead of 192.168.1.xxx. ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
jdt7385 wrote: somehow the wireless network is apparently getting an incorrect IP. It says 192.169.15.2 (IP Address) rather than 192.168.1.xxx. And the DNS Server (whatever that is) is 192.168.15.1 instead of 192.168.1.xxx. Googling shows that 192.168.15.2 is associated with the Vonage box. Try 1) turn off/unplug everything connected to the Linksys router 2) turn off the squeezebox 3) power cycle the linksys router 4) turn on the squeezebox and reconnect the wireless to the Linksys 5) Check the network settings on the Squeezebox. They should be IP=192.168.1.100 and DNS = 192.168.1.1. Report back if they aren't. Note that you're not connected to the internet in this test, so the Squeezebox won't connect to anything the the router. Kim -- Touch - GW Labs upsampler - TacT RCS 2.2X - Convolver PC (Win7 + AcourateConvolver + RME HDSP-AES-32)- Apogee Big Ben - (TacT S2150 - Vandersteen 3a Signature) + (TacT S2150 - TacT W210) krochat's Profile: http://forums.slimdevices.com/member.php?userid=6579 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
Hi Kim, Good News: Your suggested test was successful. The correct IP was obtained. The delay in my response was caused by the fact that I had to again recycle the modem and router in order to get back on the internet. However the correct IP was retained and Touch is now able to communicate with mysqueezebox.com. The concern, of course, is that the next time the wireless must be restarted it may revert to the old bad IP mode, apparently caused by a conflict with Vonage. So do you know of any way to prevent this from happening in the future? There is a history of the connection going off from time to time...not often, and usually not for very long. But obviously that is not acceptable so I need to fix this if possible. Any suggestions? jdt7385's Profile: http://forums.slimdevices.com/member.php?userid=56306 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
Kim, I thought I just sent a reply to your post but do not see it. Your test was successful. The correct IP and DNS, as you specified was obtained. The test disconnected the internet so I had to recycle the model and wireless router to get back on the net...also required to hook up the Vonage routers to do that. The good news is that Touch retained the correct IP and DNS and did then connect to mysqueezebox.com. So I am happy about that and thank you for your help. Of course, I am concerned that this problem will recur in the future as it has in the past. Usually in the past it would fix itself. But such an unreliable system is obviously not acceptable. So do you have any suggestions as to how I might fix this problem in order to avoid future problems? Edited to add: Now I see my old post, so apologize for the duplication. jdt7385's Profile: http://forums.slimdevices.com/member.php?userid=56306 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
Thanks to everyone who offered help with my problem. I appreciate all your efforts. jdt7385's Profile: http://forums.slimdevices.com/member.php?userid=56306 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
I'm guessing the Vonage router also has DHCP enabled, it may be that disabling DHCP on the Vonage will break something else but should certainly fix this issue. I'm not at all familiar with the Vonage so no idea what it does or how it works. Sent from my Nexus 7 using Tapatalk 4 jimbobvfr400's Profile: http://forums.slimdevices.com/member.php?userid=56857 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com
jdt7385 wrote: But obviously that is not acceptable so I need to fix this if possible. Any suggestions? I can help debug further, but need the complete configuration of your network - a) what's plugged into what, including manufacturer and model number b) what's connected wirelessly, including manufacturer and model number c) If possible, the IP and Gateway (or DNS) addresses of each connected piece. You can send me a private message if you don't want to share with the world. Kim -- Touch - GW Labs upsampler - TacT RCS 2.2X - Convolver PC (Win7 + AcourateConvolver + RME HDSP-AES-32)- Apogee Big Ben - (TacT S2150 - Vandersteen 3a Signature) + (TacT S2150 - TacT W210) krochat's Profile: http://forums.slimdevices.com/member.php?userid=6579 View this thread: http://forums.slimdevices.com/showthread.php?t=99456 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect to SB Sever
Might need some more info... Are all devices connected through a single router? Touch using WiFi? Are you certain you are connecting Touch to your WiFi? Not a neighbors WiFi with the same SSID name? What happens when you select My Music on the Touch? Does it offer a switch to your local SBS server? You are certain SBS is actually up and running on your PC? -- toby10 toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553 View this thread: http://forums.slimdevices.com/showthread.php?t=84171 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect to SB Sever
Yes all devices are on one router. I wasn't using ipeng or squeeze play when i tried using my touch Yes i am certain i am connecting to my wifi when i select my music i get this message to enable my music do the following -download squeezebox server from mysqueezebox.com yes the server is running, when i pull it up the status says The Sever is Running and the button says Stop Squeezebox sever i thought it might be my firewall but i disabled it and still no luck -- atistang atistang's Profile: http://forums.slimdevices.com/member.php?userid=41873 View this thread: http://forums.slimdevices.com/showthread.php?t=84171 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Cannot Connect to SB Sever
i got it figured out, for whatever reason i opened ipeng on my ipod and seen my SB touch was on there so i switched it from mysqueezebox.com to my music library and everything works now -- atistang atistang's Profile: http://forums.slimdevices.com/member.php?userid=41873 View this thread: http://forums.slimdevices.com/showthread.php?t=84171 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
