Re: [SlimDevices: Touch] Interface says no player

2022-12-17 Thread kidstypike


Seems to be an intermittent problem.

Check/swap/replace/renew all network cable connections



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Re: [SlimDevices: Touch] Interface says no player

2022-12-17 Thread Redrum


I am no windows expert, not even a novice, but I have read (on this
forum) where recent updates made security/permission changes that caused
allot of difficulty for many. You might want to search on a few of those
threads.

Also, I am not a big believer in coincidence. I'm more of a cause and
effect person. If this truly happened immediately after your update,
that's the cause. Maybe you could roll back a few updates? I have never
had any success doing something like that, I eventually blue screen my
box :mad: and end up with a clean install of windows.

Regarding your use of the radio paradise stream, if it is any of the
flac streams, and perhaps you used them from a favorite, that does
require that the radio paradise plugin to operate. It will error without
it. See if any of the mp3 320kbps streams will play, they don't need the
plugin.

Your comment on the plugin page not showing some things - there is a
triangle icon at the start of each category that is an expand/hide.
Example V Active will show, >Active will hide. Makes sure what is
missing isn't hidden.

I saw Paul is recommending 8.3.1 worth a try. If it was me, and you had
another old PC, I would do a new install with a thumb drive of music,
say 2-4 albums. Get that working. It should take under an hour.

Jim



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Re: [SlimDevices: Touch] Interface says no player

2022-12-17 Thread Paul Webster


You should move to LMS 8.3.1 and see if the problem continues.

If it does then we would need more information about what things you
might have in place that could affect the networking stack on the LMS
machine - things like Firewalls, Anti-Virus, DNS blackhole tools etc



Paul Webster
author of \"now playing\" plugins covering radio france (fip etc),
planetradio (bauer - kiss, absolute, scala, jazzfm etc), kcrw, abc
australia and cbc/radio-canada
and, via the extra \"radio now playing\" plugin lots more - see
https://forums.slimdevices.com/showthread.php?115201-announce-radio-now-playing-plugin

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Re: [SlimDevices: Touch] Interface says no player

2022-12-17 Thread DLD-UK


I don't think that is the problems as DNS is working for everything else
on the PC. The strange thing is that when I first got the problem the
Web admin interface wouldn't display any thrid party plugins. I have no
idea why. I can't work out why that happened but just went to display
plugins again and it took an age to display them. Then it only displlays
active and inactive plugins. Having not configured for ages I have no
idea what I should be seeing. But the display took ages and I'm not
running on a slow PC and my network connection is fibre.

The problem happened this time when I went to play Radio Paradise on the
touch. Just wouldn't play and then said it couldn't access the stream.
Log file says couldn't resolve IP address again.

May be time to re-install LMS. Not sure which version I should be
running or what the touch should be running. The server is version 8.2.0
- 1627922070



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Re: [SlimDevices: Touch] Interface says no player

2022-12-17 Thread Redrum


DLD-UK wrote: 
> I have no idea why but I've got the same problem again. The only thing I
> have done is reboot my PC. I can now play music on my PC but nothing off
> the internet.
> 
> It is deinitely time to move to a Pi but that means converting all my
> Flac files to Linux friendly names. 
> 
> Can anyone explain why LMS can't resolve IP addresses when the PC it is
> running on can?

@DLD-UK, can you please give an exact description of the error message,
what device you are seeing it on (your touch?), and what you are
attempting when it happens?

For example, might this be what you are seeing?:
https://forums.slimdevices.com/showthread.php?109454-Squeezebox-Radios-and-Touches-fail-to-connect-can-t-resolve-IP-address

Jim



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Re: [SlimDevices: Touch] Interface says no player

2022-12-17 Thread DLD-UK


I have no idea why but I've got the same problem again. The only thing I
have done is reboot my PC. I can now play music on my PC but nothing off
the internet.

It is deinitely time to move to a Pi but that means converting all my
Flac files to Linux friendly names. 

Can anyone explain why LMS can't resolve IP addresses when the PC it is
running on can?



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Re: [SlimDevices: Touch] Interface says no player

2022-12-16 Thread Redrum


DLD-UK wrote: 
> 
> I'm totally lost.
> 
> It makes me more convinced that I should move LMS and my library to a
> Raspberry Pi so that it is separate to everything else.
> 
> 

Happy for you! Confusion and working is better than not working. Some
times things just happen. Probably no doubt your windows update shuffled
the cards a bit.

I moved from windows to a raspberry pi (picoreplayer) for my server
quite a while ago, and it was one of the best sb moves I ever made.
Cheap (when you can get them), low power consumption, running 24/7,
doesn't involve windows, and when you turn your windows machine off, the
music doesn't stop. I seriously would turn off my PC and say "hey, what
happened to the music?" :o

Jim



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Re: [SlimDevices: Touch] Interface says no player

2022-12-16 Thread DLD-UK


For reasons I don't understand I could suddenly connect to
mysqueebox.com. All I did was restart the LMS server but I had done that
half a dozen times before. without success. Rebooting and powering
everything off didn't work but suddenly it works!

What caused it to not connect before and now connect I have no idea. For
some reason it wouldn't resolve any IP addresses even though I could
ping mysqueezebox.com, and other sites, that it couldn't resolve from
the PC running LMS.

I'm totally lost.

It makes me more convinced that I should move LMS and my library to a
Raspberry Pi so that it is separate to everything else.

In the process of trying to get it to work I have messed up my
configuration and it's been so long since I set it up I'm struggling to
get it back how I want it. But such is life!



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Re: [SlimDevices: Touch] Interface says no player

2022-12-16 Thread Redrum


@DLD-UK, I tried and experiment and am confused as to the results. I was
hypothesizing that LMS was not properly logged into mysb.com, and
perhaps that was causing your problem. I tried to recreate, and just
ended up confusing myself.

First, does your LMS settings->mysqueezebox.com look like this?:

39458

If it does, I assume it means you are properly logged into mysb.com via
LMS. I logged out, then entered an incorrect pw, and it would not allow
login, so I assume seeing this screen (as opposed to username and
password fields) means you are properly logged in

So, I stayed logged out, restarted LMS, removed/reapplied power to my
touch, then went to settings->advanced->network->switch to mysb.com
(hoping to generate your error), and it worked fine, it allowed me to
access mysb.com even though I was logged out :confused: There must be
some cache involved there somewhere. Or, maybe the touch needs a factory
reset?

I have two other thoughts:

1) If you can post specific steps to your issue, perhaps with screen
shots or a photo of what your touch's complaint is, that might help.

2) If you have another machine (as a test) - PC, laptop, etc start with
a fresh install of LMS, then try to connect your touch to it. If you do
this, best to shutdown your original LMS, so that the touch only sees
the new one.

Jim


+---+
|Filename: mysb.png |
|Download: http://forums.slimdevices.com/attachment.php?attachmentid=39458|
+---+


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Re: [SlimDevices: Touch] Interface says no player

2022-12-16 Thread DLD-UK


Thanks for the reply. 

Yes tried with and without www in browser and both work. It is just the
touch that complains about being unable to resolve any IP addresses. I
assume this is LMS on my PC that is having this problem but I don't
understand why. My PC and all the squeezeboxes have fixed IP addreszes
so nothing has changed here.

I tried changing my password on mysqueezebox and ensuring that it was
correct in settings.

The main problem seems to be that it can't resolve any IP addresses but
I don't know why? I thoought rebooting everything might help but it made
no difference.

I've never had this problem before and I can't find any firewall issues
so I'm totally lost.



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Re: [SlimDevices: Touch] Interface says no player

2022-12-16 Thread Redrum


DLD-UK wrote: 
> .
> I can log into mysqueezebox.com okay so I assume account/password is
> okay. .

Sorry to hear. Allot to unpack here. A couple quick things, in a browser
make sure you are accessing *www*.mysqueezebox.com as opposed to
mysqueezebox.com. There is a difference, but I am not real clear on what
it is.

Second, did you try reentering your mysb.com credentials in LMS
settings->mysqueezebox.com (tab)? Even if they "look ok"? You did not
say. This has tripped up a couple members here. This is what LMS uses to
access mysb.com.

Jim



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Re: [SlimDevices: Touch] Interface says no player

2022-12-16 Thread DLD-UK


In desperation after rebooting everything a number of times nothing was
working properly so I decided to clear the cache etc. 

I can log into mysqueezebox.com okay so I assume account/password is
okay. If I select mysqueezebox from the touch I get error message saying
can't resolve IP address.

In the logs I just get lots of messages saying the same thing. It can't
resolve the IP address for mysqueezebox. But it I type the website name
in a browser it goes straight there.

At long last I can play music from the touch but get almost no cover art
even though I have rescanned the entire library. For a while it got
stuck on scanning the library and wouldn't move forward so I cleared the
library and did a completely new scan.

For quite a while the web interface to server settings refused to
display any third party plugs. After a lot of reboots it finally did but
when I select the web interface I don't get the material skin even
though I selected it. If I manually type /materail it works but not by
default.

So my questions are:

1. What should I do to sort this out
2. Why can it not resolve the IP address for mysqueezebox
3. Why do I not get the material skin by default now?

I'm thinking of moving my entire library to a Raspberrry Pi with SSD but
at the moment all my music files are not named with Linux friendly
names.

I'd also love to know peoples views on which plugins to use on a new
install? I used to have a kind of rotating view of cover art on the
touch which I really liked but I can't seem to find that now.



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Re: [SlimDevices: Touch] Interface says no player

2022-12-16 Thread agbagb


Redrum wrote: 
> I repeated my experiment with the default UI, and it behaved just as
> @ktp described. It did take a few seconds after the "move" for the
> screen to refresh, and the player to show up
> 
> After connecting the radio to mysb.com, and before moving it to LMS:
> 
> 39451
> 
> I never realized this, as I never use mysb.com. But I have setup systems
> for friend who tell me "hey, I lost radio station xxx" and we determine
> that they are connected to mysb.com (like the OP), and xxx is only a
> favorite of LMS. This is a good way for them to troubleshoot on their
> own.
> 
> Jim


Ahh - maybe I just don;t wait long enough for it to perform and refresh.
Madame AGB often reminds me that patience is a virtue..



8.2.1 - 1639114554 
Win11
Control: Web GUI; MaterialSkin on Android phones / pads

b) Freebox Pop Wifi6 / Mesh
External SSD, WiFi Laptop
2 x Touch LAN (Firmware:8.0.1-r16907)
2 x SB Radios, Wireless (8.0.1-r16907)

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Re: [SlimDevices: Touch] Interface says no player

2022-12-15 Thread Redrum


agbagb wrote: 
> My apologies: I use DEFALUT INTERFACE  (I regularly use another bit of
> software in a "Classic" mode.)

I repeated my experiment with the default UI, and it behaved just as
@ktp described. It did take a few seconds after the "move" for the
screen to refresh, and the player to show up

After connecting the radio to mysb.com, and before moving it to LMS:

39451

I never realized this, as I never use mysb.com. But I have setup systems
for friend who tell me "hey, I lost radio station xxx" and we determine
that they are connected to mysb.com (like the OP), and xxx is only a
favorite of LMS. This is a good way for them to troubleshoot on their
own.

Jim


+---+
|Filename: lms4.png |
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+---+


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Re: [SlimDevices: Touch] Interface says no player

2022-12-15 Thread agbagb


kidstypike wrote: 
> In your first post on this you say "top right in *classic* interface".
> Did you really mean "*Classic*" interface?
> 
> I ask because in the "Classic" (not default) interface my Touch doesn't
> show connected to mysqueezebox.com (which it is), in the dropdown top
> right only my 2 synced players are listed.
> 
> 39449

My apologies: I use DEFALUT INTERFACE  (I regularly use another bit of
software in a "Classic" mode.)



8.2.1 - 1639114554 
Win11
Control: Web GUI; MaterialSkin on Android phones / pads

b) Freebox Pop Wifi6 / Mesh
External SSD, WiFi Laptop
2 x Touch LAN (Firmware:8.0.1-r16907)
2 x SB Radios, Wireless (8.0.1-r16907)

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Re: [SlimDevices: Touch] Interface says no player

2022-12-15 Thread kidstypike


agbagb wrote: 
> Exactly that - but it never, ever switches   Nor is it just one
> particular SB player, nor even one instance of LMS.  Very odd.  Not
> something that I want to do very often - but, next time, I'll see if I
> can fault-chase it.

In your first post on this you say "top right in *classic* interface".
Did you really mean "*Classic*" interface?

I ask because in the "Classic" (not default) interface my Touch doesn't
show connected to mysqueezebox.com (which it is), in the dropdown top
right only my 2 synced players are listed.

39449


+---+
|Filename: msb03.jpg|
|Download: http://forums.slimdevices.com/attachment.php?attachmentid=39449|
+---+


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library, playlists & LMS cache on Sata SSD (ntfs)

*Lounge* - DAC32 - AudioEngine B2
*Office* - RPi 3B+/HiFiBerry DAC HAT/RPi screen - Edifier D12
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Re: [SlimDevices: Touch] Interface says no player

2022-12-15 Thread agbagb


kidstypike wrote: 
> Works fine for me, both Default & Material skins
> 
> LMS v8.4.0.
> 
> 39441
> 
> 39442

Exactly that - but it never, ever switches   Nor is it just one
particular SB player, nor even one instance of LMS.  Very odd.  Not
something that I want to do very often - but, next time, I'll see if I
can fault-chase it.



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Win11
Control: Web GUI; MaterialSkin on Android phones / pads

b) Freebox Pop Wifi6 / Mesh
External SSD, WiFi Laptop
2 x Touch LAN (Firmware:8.0.1-r16907)
2 x SB Radios, Wireless (8.0.1-r16907)

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Re: [SlimDevices: Touch] Interface says no player

2022-12-15 Thread Redrum


Redrum wrote: 
> .
> I'll rerun it and get some screen grabs
> 

OK, in material, I found the player indicated that it was connected to
mysb.com, at the bottom of "manage players". First I pulled down the
list of players with the red radio connected:
39443

Then I connected the red radio to mysb.com, and it was dropped from the
pull down list
39444

Then I choose "manage players", went to the bottom of that page, and
there it was. Sweet, I learned something today!
39445

Jim


+---+
|Filename: lms 3.png|
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Re: [SlimDevices: Touch] Interface says no player

2022-12-15 Thread Redrum


kidstypike wrote: 
> Works fine for me, both Default & Material skins
> 
> LMS v8.4.0.
> 

Interesting. I wonder if it's a version thing. I'm on 8.3. I just ran a
test, in material, pulled down to look at all my players. Then I took a
radio and via the radio, connected it to mysb.com. I then went back to
Material, the radio is gone (as @agbagb noted), and no note to connect,
even if I choose manage players.

I'll rerun it and get some screen grabs

Jim



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Re: [SlimDevices: Touch] Interface says no player

2022-12-15 Thread kidstypike


agbagb wrote: 
> Here's a question I've had for a long time, and never got round to
> asking.  When one of my SBs is connected direct to MySB.com, if I
> click on the players available tab on LMS on the laptop (top right in
> classic interface), then I see the players still connected to LMS, plus
> SOMETIMES a note at the bottom telling me another player is currectly
> connected to MySB.com, and inviting me to switch it back to LMS *from
> within the LMS laptop interface*.  At one time, I'm sure that doing so
> worked - but no longer.  I click on switch back to LMS and it just
> stays on MySB until I go to the the device in question and push that
> back to My Music on LMS
> 
> Odd..

Works fine for me, both Default & Material skins

LMS v8.4.0.

39441

39442


+---+
|Filename: msb02.jpg|
|Download: http://forums.slimdevices.com/attachment.php?attachmentid=39442|
+---+


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library, playlists & LMS cache on Sata SSD (ntfs)

*Lounge* - DAC32 - AudioEngine B2
*Office* - RPi 3B+/HiFiBerry DAC HAT/RPi screen - Edifier D12
*Bedroom* - Echo Show 8

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Re: [SlimDevices: Touch] Interface says no player

2022-12-15 Thread agbagb


Redrum wrote: 
> probably what happend is your player was connected to mysqueezebox.com.
> By selecting my music, you are requesting the player connect to LMS
> (which is the only place you can access your local music files).
> 
> SNIP
> 
> If you want to replicate what probably happened, on the touch go to
> settings->advanced->networking->switch to mysb.com. Then log into
> mysb.com on your pc browser. Go to players. You should see your touch
> connected, and the LMS control UI should have the touch "missing". Then
> as Michael says, choose my music, the browser mysb.com will still have
> the player listed, but not connected, and the player should be in the
> LMS UI
> 
> Jim

Here's a question I've had for a long time, and never got round to
asking.  When one of my SBs is connected direct to MySB.com, if I
click on the players available tab on LMS on the laptop (top right in
classic interface), then I see the players still connected to LMS, plus
SOMETIMES a note at the bottom telling me another player is currectly
connected to MySB.com, and inviting me to switch it back to LMS *from
within the LMS laptop interface*.  At one time, I'm sure that doing so
worked - but no longer.  I click on switch back to LMS and it just
stays on MySB until I go to the the device in question and push that
back to My Music on LMS

Odd..



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Win11
Control: Web GUI; MaterialSkin on Android phones / pads

b) Freebox Pop Wifi6 / Mesh
External SSD, WiFi Laptop
2 x Touch LAN (Firmware:8.0.1-r16907)
2 x SB Radios, Wireless (8.0.1-r16907)

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Re: [SlimDevices: Touch] Interface says no player

2022-12-15 Thread Redrum


A guess - since your windows update (or related) seemed to affect LMS
(player could not find, switch to mysb.com) - maybe something to do with
the lms connection to mysb.com also got affected.

I am not sure what you mean by "I used to be able to connect to mysb.com
without issues but now I can't"? Have you tried to log into mysb.com on
your pc using your credentials with a browser? If that works, in LMS go
to settings->mysb.com and reenter your credentials, hit apply.

As Paul mentions, check the logs. LMS->settings->information->Logitech
Media Server Log File

I also hope that you rebooted everything - modem, router, PC, touch...in
that order.

If all else fails you can reinstall LMS (which I have had to do). There
are some things you can do to save/restore favorites and plugins. Check
back before you reinstall.

Jim



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Re: [SlimDevices: Touch] Interface says no player

2022-12-15 Thread Paul Webster


Touch doesn't resolve those addresses - it is LMS that does it for it.
So check the LMS logs to see if there are some clues there.



Paul Webster
author of \"now playing\" plugins covering radio france (fip etc),
planetradio (bauer - kiss, absolute, scala, jazzfm etc), kcrw, abc
australia and cbc/radio-canada
and, via the extra \"radio now playing\" plugin lots more - see
https://forums.slimdevices.com/showthread.php?115201-announce-radio-now-playing-plugin

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Re: [SlimDevices: Touch] Interface says no player

2022-12-15 Thread DLD-UK


Just tried from the web interface and I get error message Failed to
retrieve listing. (Couldn't resolve IP address for:
www.radiofeeds.co.uk)

Same thing with RadioNet.

But I can ping sites from my PC which is on the same network. Surely the
Touch is using the same DNS?



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Re: [SlimDevices: Touch] Interface says no player

2022-12-15 Thread DLD-UK


After the recent posts I managed to play my music fine. But then I went
to play a radio station and no joy. 

I used to be able to select radio stations by location etc. Now I get no
options.

I used to be able to connect to mysb.com without issues but now I
can't.

What have I screwed up and how do I get back to normal? 

I reset the touch back to defaults in the hope of fixing things but
without success.



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Re: [SlimDevices: Touch] Interface says no player

2022-12-15 Thread Redrum


DLD-UK wrote: 
> Yes. That seems to have fixed it. 
> 
> My question now is why? Should I not have been able to select the player
> from the web interface?
> 
> Also, what caused it to happen? I've never had that before.

probably what happend is your player was connected to mysqueezebox.com.
By selecting my music, you are requesting the player connect to LMS
(which is the only place you can access your local music files).

Why did it happen? Probably LMS was not running after your windows
update. It has happened to me before (seemingly) no reason. At some
point you tried to use the player when LMS was not available/running, so
the player possible said (something like) "could not connect, switch to
mysb.com?" then it did.

If you are not familiar, mysb.com is basically a cloud server (before we
called then cloud servers), where you use the players with installing
LMS on say, a pc/mac/other. It is the "out of the box/get it
working/stream internet/pandora/etc" solution. You installed LMS to get
alot more function including local music.

If you want to replicate what probably happened, on the touch go to
settings->advanced->networking->switch to mysb.com. Then log into
mysb.com on your pc browser. Go to players. You should see your touch
connected, and the LMS control UI should have the touch "missing". Then
as Michael says, choose my music, the browser mysb.com will still have
the player listed, but not connected, and the player should be in the
LMS UI

Jim



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Re: [SlimDevices: Touch] Interface says no player

2022-12-15 Thread DLD-UK


mherger wrote: 
> > I'm totally lost as to what is causing this. The Squeezebox Touch is
> > plugged into the same switch as the PC with the library on. LMS is
> > running without errors.
> 
> Can you select "My Music" on the Touch?

Yes. That seems to have fixed it. 

My question now is why? Should I not have been able to select the player
from the web interface?

Also, what caused it to happen? I've never had that before.



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Re: [SlimDevices: Touch] Interface says no player

2022-12-14 Thread Michael Herger

I'm totally lost as to what is causing this. The Squeezebox Touch is
plugged into the same switch as the PC with the library on. LMS is
running without errors.


Can you select "My Music" on the Touch?
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