Re: How to delete songs from my apple music library

[Tom Lange]

Hi Candy,
When I find something that I want to delete, I usually just flick up or down 
with one finger until VoiceOver says "delete", then double-tap. That method 
works almost all of the time, and when it doesn't, I then have to turn  the 
rotor until Actions is selected, at which time I'll repeat the flick and 
double-tap procedure that I just mentioned. Hope that helps. 
 

Sent from my iPhone 7

> On Mar 30, 2017, at 5:22 PM, candyrl...@gmail.com wrote:
> 
> Hello everyone,
> I have just re-subscribed to apple music.  This is the first time I have used 
> it since the ios ten update.  For some reason, I can not figure out how to 
> delete songs that are downloaded to my phone.  I swipe and it says delete, 
> but, nothing happens.   Any help iw appreciated.
> Candy
> 
> Sent from my iPhone
> 
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Re: microsoft seeing ai project

[Tom Lange]

Hi,
I must say, I'm quite impressed with the short text, document and product 
functions of this app so far. Haven't played with the Scene Beta and Person 
(face recognition)  functions much yet. I've got lots of exploring to do and I 
intend to do just that when I get home tonight. I'd say that this is a pretty 
darn good app, a definite keeper. However, be forewarned that it may drain your 
batteries pretty quickly, so watch out for that. Nice job, Microsoft. 


Tom
 

Sent from my iPhone 7

> On Jul 12, 2017, at 10:32 AM, Patti Johnson  wrote:
> 
> For some one that had very rare luck with the knfb reader, to have it
> read partial envelopes is a step up, grin.
> Patti
>> On 7/12/17, Peter Logan  wrote:
>> Blows Digit Eyes away on bar code identification...and KNFB away on text ...
>> very fast!  Excellent job Microsoft .. and I can tend to be a MS hater
>> 
>> Sent from my iPhone
>> 
>>> On Jul 12, 2017, at 1:21 PM, Chris Smart  wrote:
>>> 
>>> try googling or watching some of the tutorial videos on Youtube.
>>> I just posted a link.
>>> 
>>> At 12:29 PM 7/12/2017, you wrote:
 can you let us know what it actually does please?
 
 From: Mike Ulrich
 Sent: Wednesday, July 12, 2017 5:24 PM
 To: viphone@googlegroups.com
 Subject: RE: microsoft seeing ai project
 
 I just now downloaded on my SE.
 It was absolutely free for me, and I live in the US; Florida.
 This one’s a definite home run for sure!
 
 This app’s gonna blow those high dollar smart glasses away, I think.
 
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
 Behalf Of Janet Bell
 Sent: Wednesday, July 12, 2017 12:18 PM
 To: viphone@googlegroups.com
 Subject: microsoft seeing ai project
 
 has anybody downloaded the app for this project?  If so how good is it
 and how much does it cost.  I know it isn’t available in the u.k. yet
 but just wondered what it actually can do.
 
 Janet
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Read2Go Bug?

[Tom Lange]

Hi,

I'm having an issue with Read2Go and wonder if anybody's run across this one 
before.  Last night I used Read2Go to search for books by Paul Selig, an author 
who was featured on Coast To Coast, a nationally syndicated radio show. When I 
searched for this author, five titles showed up in the results list but they 
were listed as unavailable even though I could see the details for each title. 
I bought some of them using iBooks and just moments ago was able to download 
them from Bookshare using my laptop.  I could have saved myself some money and 
I'm not very pleased about having spent it needlessly in iBooks. Why did 
Read2Go show those books as unaivable? Are my Read2Go settings out of whack? 
Can I get a refund for those books from Apple?  

Thanks,
Tom
 

Sent from my iPhone 7

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Re: which GPS app should i buy?

[Tom Lange]

Hi,
I'm coming in a bit late on this thread, but I'd like to first say that I've 
been using Nearby Explorer for about six months and really like it. Though its 
front screen is quite cluttered, you can  hide items that you don't want on 
that screen, thereby reducing that clutter. 
I live in Los Angeles, and, quite frankly, depending on the time of day, 
traffic, especially on the major freeways, is terrible.  Having used both 
Seeing Eye and Nearby Explorer extensively in vehicle mode, I've noticed that 
neither app will give you alternate vehicle routes which factor in bad traffic 
conditions. Normally my paratransit service will take me to and from work using 
the 405 and 101 freeways, which is fine under favorable conditions.  When both 
freeways are jammed, I've used Waze to get alternate routes, and, what's cool 
is, it will show you route options with their expected travel times and ETA's. 
I don't know what algorithms Waze uses, but if they could be plugged into 
vehicle modes in Nearby Explorer and/or Seeing Eye, that could be a very nice 
feature. 
Oh, and one more thing before I'm out of here. For those of you who really want 
your phone to be a phone and, if you're contemplating buying a Victor Reader 
Stream, check out the 2017 Convention podcast from Blind Bargains, which is all 
about the new, soon-to-be-released Victor Reader Trek.  I'm considering saving 
up my ducats and buying one this fall. It will probably be a very nice device 
indeed.
Tom
 

Sent from my iPhone 7

> On Jul 5, 2017, at 5:03 AM, Larry Lumpkin  wrote:
> 
> I don't think any gps app will do that.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Husna Begum
> Sent: Wednesday, July 5, 2017 6:07 AM
> To: viphone@googlegroups.com
> Subject: Re: which GPS app should i buy?
> 
> which one tells you where the door is then, you really need to know that.
> 
> Husna
> 
> -Original Message-
> From: Wayne Merritt
> Sent: Monday, June 19, 2017 4:44 PM
> To: viphone@googlegroups.com
> Subject: Re: which GPS app should i buy?
> 
> I would second, or third, the votes for BlindSquare. Though it is not 
> specifically an app to give direction from Point A to Point B, you can use 
> BlindSquare to get information about your environment, in conjunction with 
> Apple/Google Maps to get directions, or to look up other information like 
> menus from many restaurants. Also, it is updated fairly often with fixes and 
> new features. I recall seeing in the last update that their Open Street Map 
> data was updated, whatever that means. If you want something more "blindness 
> specific" which will tell you exactly where the door of a business is locate 
> relative to you, then go for one of the other more expensive apps. 
> BlindSquare works for me and suits my purposes.
> 
> Wayne
> 
>> On 6/18/17, Jim Noseworthy  wrote:
>> Kelly:
>> 
>> Good points.
>> 
>> 
>> ---
>> 
>> Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>> Behalf Of Kelly Pierce
>> Sent: Sunday, June 18, 2017 3:30 PM
>> To: viphone@googlegroups.com
>> Subject: Re: which GPS app should i buy?
>> 
>> Another consideration is where in the world you are located.  You do 
>> not say and this is an important consideration for anyone asking for 
>> app recommendations. Nearby Explorer is only currently available in 
>> North America while the other two have maps for other parts of the 
>> world.  Also, you do not say if you need the app in a language other 
>> than English.
>> Nearby
>> explorer supports only English while Blind Square supports more than 
>> 20 languages.  English though is an international language spoken 
>> throughout the world by educated peple.
>> 
>> Kelly
>> 
>>> On 6/18/17, Jim Noseworthy  wrote:
>>> Well,
>>> 
>>> It depends what GPS functions you're looking for: orientational, 
>>> navigational, or both and what you're willing to spend.
>>> 
>>> If you're wanting both orientational and navigational gps, your 
>>> choices are "Seeing Eye Gps", and "Nearby Explorer."
>>> 
>>> In this writer's opinion, "Nearby Explorer is a much better option 
>>> than Seeing Eye GPS;
>>> 1:  It's much cheeper;
>>> 2: Updates to the program are much more frequent.
>>> 3: It is, in my opinion, a much more complete GPS system than 
>>> Seeing-Eye GPS.
>>> 
>>> If, on the otherhand, you're only interested in orientational GPS, by 
>>> far, your best option is, again in my opinion, BlindSquare.  It's 
>>> been around now for some time and is a very mature product.  It also 
>>> supports the "What Three Words" service.
>>> 
>>> Hope this helps.
>>> 
>>> 
>>> -Original Message-
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>>> Behalf Of Chip Orange
>>> Sent: Sunday, June 18, 2017 2:43 PM
>>> To: viphone@googlegroups.com
>>> Subject: 

Re: need some suggestions for some good cooking apps

[Tom Lange]

Hi,
In addition to food.com, there's an app called Big Oven which boasts 350,000 
recipes of all sorts. Allrecipes may have an app as well.
Tom


Sent from my iPhone 7

> On Apr 28, 2017, at 6:39 AM, Richard Turner  
> wrote:
> 
> I was primarily responding to the "blind friendly" recipes piece.
> If by Blind Friendly, the idea was simple, like the 5 ingredients cookbook, 
> then maybe that is the way to go, but without knowing the basics and how to 
> measure, then it is going to be difficult and blindness has nothing to do 
> with it.
> 
> Richard
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Sieghard Weitzel
> Sent: Thursday, April 27, 2017 10:52 PM
> To: viphone@googlegroups.com
> Subject: RE: need some suggestions for some good cooking apps
> 
> Another very good app is Paprika, it allows you to browse recipes from inside 
> the app and then to save any you find interesting to the app. The app 
> automatically puts ingredients and directions and all that in the correct 
> format and supports dozens of popular recipe sites. You can also scale 
> recipes, e.g. if a recipe is for 4-6 people and you want to make only half of 
> that you can scale it to 0.5 and all measurements are adjusted accordingly.
> Other than that I agree that Food.com is a good website, AllRecipes.com is 
> also good and if you like vegetarian I like www.CookieandKate.com.
> As for the art of cooking itself I would disagree a bit with your statement, 
> Richard, about being able to measure and cook. I guess if by "learing to 
> cook" you mean to master basics like how to prepare certain foods, how to 
> saute, thicken a sauce and many more things then I agree, but it's learing 
> how to do many of these things which make the difference between somebody who 
> can follow a basic recipe and somebody who is a good cook who can also 
> improvise and still get a good result. Of course it also depends on how many 
> finished and prepared ingredients you want to use, e.g. do you buy Coleslaw 
> and prepared dressing or a Caesar salad mix in a bag with Caesar salad 
> dressing or do you buy cabbage, carots, apples, sellery and all the things 
> you need for the dressing to make your own coleslaw and do you buy romane 
> lettuce, crutons and then make your own bacon bits and you make your own 
> Caesar dressing which requires all sorts of ingredients including anchovi 
> paste, fresh parmesan cheese etc. Let's not even get into making actual 
> authentic indian curries which can require literally a dozen different spices.
> I have cooked for a long time, my Mom has a degree in home economics and 
> learned back in Germany in the 50's where she had to do a 4-year 
> aprenticeship with schooling in between and two separate exams before she had 
> her masters degree, and I learned a lot from her, but still I only consider 
> myself a fair cook. I love all kinds of food, but am particularly fond of 
> very hot indian or thai curries and I sometimes wish I could cook better. 
> Also, apart from learning the required skills you do have to invest a bit of 
> money in some equipment and just as with many things or hobbies you can spend 
> a lot if you want to buy really good knives, pots and pans etc.
> 
> Regards,
> Sieghard
> 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Richard Turner
> Sent: Thursday, April 27, 2017 8:19 PM
> To: viphone@googlegroups.com
> Subject: Re: need some suggestions for some good cooking apps
> 
> 
> I don't know what blind friendly recipes would be.
> The key is learning how to measure and cook.
> 
> Food.com has a great app with thousands and thousands of recipes.
> Blind Mice Mega Mall sells cook books and has a podcast by a blind cook, I 
> think, though I've never listened to it.
> I am totally blind, and have cooked since I went blind at age 12.
> Richard
> 
> 
> 
> Noun: trumpery
> 1. (informal) statements or beliefs that are untrue or make no sense 2. 
> Ornamental objects of no great value This definition is from WordWeb
> 
> (Sent from the iPod Touch 6?
> 
>> On Apr 27, 2017, at 7:39 PM, Jed Barton  wrote:
>> 
>> Hey guys,
>> 
>> Well, i'm going to be starting to venture out more in the kitchen and doing 
>> more cooking.  Quite frankly it's long over-due.  Any suggestiong on any 
>> apps i can use, or any good sites for blind friendly recipes and all that?
>> 
>> Cheers,
>> Jed
>> 
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Re: Does anyone know what the most accessible app is for using Facebook with VO?

[Tom Lange]

Hi,
I've had the Facebook app for years and it suits my needs pretty well, though I 
don't do things like post photos of this or that, update my profile picture, et 
cetera. Most times I just look at what people are posting and offer comments if 
I have anything to say. One of the most difficult aspects for me is searching 
for someone and trying to determine which result is the right one to send a 
friend request to. When I have multiple people with the same name along with 
their associated pictures and little or no personal information it's difficult 
to choose because I can't see the pictures. Also, I'm not really adept at 
writing directly on someone's timeline.  Like I said, my Facebook knowledge is 
very basic. 

Tom

  

Sent from my iPhone 7

> On May 3, 2017, at 4:34 AM, Mike Ulrich  wrote:
> 
> Greetings from another one of the Ulrich clan!..Mike
> 
> Michael D. Ulrich
> Just an ordinary average blind guy!
> “Providing Insight for Blindness”
> Florida Council of the Blind
> Fundraising Committee Member
> FCB 6th Annual Blind Fishing Tournament!
> Saturday March 11, 2017!
> Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904
> 
> Mike’s home phone: 239-540-7431
> Mike’s cell phone: 239-565-5845
> Mike’s email: mulr...@centurylink.net
> 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Elizabeth Ulrich
> Sent: Tuesday, May 02, 2017 11:14 PM
> To: viphone@googlegroups.com
> Subject: Re: Does anyone know what the most accessible app is for using 
> Facebook with VO?
> 
> 
> I find that the native IOS facebook app is very accessible with VO. Setting 
> up a facebook account is easy, but my big tip for you is to pay attention to 
> how your security and privacy settings are sorted out. Keep everything you do 
> on facebook shared with friends only. 
> 
> 
> Sent from my iPhone 
> Liz Ulrich and leader Dog hope 
> HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1
> 
>> On May 2, 2017, at 11:06 PM, Wayne Scott  wrote:
>> 
>> I just us
>> 
>> - Original Message -
>> From: "'Eleanor Roberts' via VIPhone" > To: viphone@googlegroups.com
>> Date sent: Mon, 1 May 2017 05:42:57 +0100
>> Subject: Does anyone know what the most accessible app is for using Facebook 
>> with VO?
>> 
>> Hi all
>> 
>> I'm seriously thinking of setting up a Facebook account.  However, before I 
>> do so I wanted to find out from people what they think the most accessible 
>> app for using Facebook with VO is? For example, when I tweet I always use 
>> Twitterrific.  So is there something similar that works with Facebook?, or 
>> is the native IOS Facebook app accessible with VO?
>> 
>> Also, if anyone has any other good hints/tips/advice for me when I'm setting 
>> this account up that would also be very much appreciated.
>> 
>> Many thanks.
>> 
>> Eleanor
>> 
>> Sent from my iPad
>> 
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Re: 10 ways the iPhone changed everything

[Tom Lange]

Back in early 2011 I went to work for an organization as an assistive 
technology coordinator and lead instructor for one of its computer training 
programs. I was using a Nokia phone with Talks at the time, which was pretty 
limiting, and I used my laptop and PC's around the computer lab. My coworker 
had an iPhone 4 and I always heard that thing chattering away while she was 
walking around campus or in her office. We rode home together on paratransit 
one day and I asked her if I could check out her phone. She explained the basic 
VO gestures and I immediately began exploring. When we dropped her off at her 
place I was convinced that I had to have the iPhone 4. The following weekend I 
went to the AT store with my girlfriend tagging along and I bought a phone 
for me and one for her. Since then I loaded it up with all kinds of apps and am 
always on a quest for new apps to make life a bit easier. Nowadays, after 
several phone upgrades I have the 256GB iPhone 7 with roughly 200 apps for just 
about anything I'd want to do. I rarely use my laptop at home for anything 
except heavy-duty word processing and Excel; my iPhone does the rest. I still 
use the Braille Sense U2 for note-taking and leisure reading, and, paired with 
the iPhone it's a nearly unbeatable combination. I use the iPhone for e-mail, 
web browsing, shopping, online banking, scanning and reading printed material 
on the fly when I'm out and about, object identification, GPS navigation, 
listening to podcasts and music, calendar management, using social media and 
the list goes on. Now, if I could only get the darn thing to cook my dinner and 
do the laundry I'd be set. But even  that is conceivable if appliances  in my 
apartment were set up with the right gizmos and gadgets and the iPhone could 
communicate with them. I'm always quick to tell my students that the iPhone 
isn't the universal panacea, the be-all end-all solution for making living with 
blindness easier, but I'd say it's a pretty good start.   

Sent from my iPhone 7

> On May 5, 2017, at 5:03 AM, Mário Gabriel  wrote:
> 
> 
> 
> 
> Absolutely right!
> It's my pc!
> I do a lot more on the iPhone, than on any computer.
> And now I bought an otterbox defender, wow, is fantastic!
> Completely protected
> 
> My iPhone is my computer!
> I do not even use windows anymore!
> 
> 
> Cheers.
> 
> 
> Às 07:32 de 05/05/2017, SoonerAnnie escreveu:
>> I absolutely love my iPhone and don't know what I would do without it! I 
>> have also convinced a few other totally blind friends...and also my twin 
>> sister...to get one...and they don't know what they would do without them 
>> either! I do everything on mine! It's like having a little computer in my 
>> pocket or purse!
>> 
>> Sent from my iPhone
>> 
>>> On May 4, 2017, at 9:58 PM, Devin Prater  wrote:
>>> 
>>> I can't love a phone either. My computer, on the other hand, is really
>>>what I can put faith in.
>>> -- 
>>> 
>>> Devin Prater
>>> Sent from Discordia using Gnus for Emacs.
>>> Email: r.d.t.pra...@gmail.com
>>> 
>>> "Jewel"  writes:
>>> 
 I, also, have an iPhone 5S, and I loathe the horrid thing, and that is * 
 not because I have made up my mind to do so. I would love to love it as 
 all the blind people that I know
 who have one are rapturous in its praises and tell me: hand on heart: that 
 life has never been so good, but believe that statement, I cannot!
 Jewel
 
 From: Richard Turner
 Sent: Friday, May 05, 2017 1:37 AM
 To: viphone@googlegroups.com
 Subject: RE: 10 ways the iPhone changed everything
 
 I used to be the braille and adaptive device instructor at a State 
 Commission for the Blind. When I heard about the first accessible iPhone, 
 I started paying attention to see if
 they decided to make the iPod Touch accessible as at that time I had no 
 interest in a cell phone.
 
 On November 20, 2009, I decided to go to the Apple store to check out the 
 new iPod Touch 3rd generation with VoiceOver.
 
 I convinced the store to let me buy one with the understanding that if I 
 decided it wasn't right for our clients, or myself, that I could return it 
 with no "restocking fees."
 
 Needless to say, I did not return it.
 
 I convinced my manager that we should start teaching clients how to use it 
 since it already did more than many other blindness specific products and 
 was considerably
 cheaper. I even bought an external GPS receiver/battery pack from Dual 
 Electronics and began using the Touch as an accessible GPS device.
 
 Our office now supplies all the staff who have to travel with an iPhone in 
 place of the old Blackberries they used to use because of the built-in 
 accessibility.
 
 I bought the iPhone 5s for myself when it came out as I finally decided 
 having a cell phone was 

Uber Problem: Could Not Choose Pool or X

[Tom Lange]

Hi all,
When I use Uber, I always  pick Uber Pool or Uber X. However, last week, when 
my paratransit screwed up and canceled my trip and I was in a time crunch, I 
loaded Uber, but neither Pool or X was available.  Consequently I had to go 
with Select, which was way more expensive than I would have liked. My question 
is: was my inability to select Pool or X due to a bug in Uber, or does Uber  
hide those options if Pool or X drivers aren't available?  I have a feeling 
that I might be in a similar situation tonight and want to avoid having to 
spend a small fortune on an Uber trip if possible. Thanks,

Tom



Sent from my iPhone 7

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App Store Changes

[Tom Lange]

Hi folks,
I took a look at the app store this morning and I noticed that when I go to the 
Updates tab, I no longer have to tap on an update’s name in order to see what’s 
new with the app. I rather like that even though I have to scroll a bit more to 
bypass the blurbs. One thing that I do miss, though, is the updates’ size 
information. When I’m not on Wi-Fi, those size indicators let me choose the 
smaller updates and wait for the big guys when I’m back on Wi-fi. Is there a 
way to turn the size indicators back on?  Just curious.

Tom

ent from my iPhone 7

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Re: Creating mail foldersGood morning everyone, good morning everyone, I have lots of emails I would like to save but would very much like to get them out of my inbox. Is it possible to create folde

[Tom Lange]

Hi Donna,
Adding new message folders is simple and straightforward.  Here’s what you do:
1. While in any mailbox, locate the Back button and double-tap it to get to 
your list of mailboxes.
2. Double-tap the Edit button.
3. At the end of your folder list is a New Folder button. Locate the New Folder 
button and double-tap.
4. Locate the text field where you can type the desired folder name, double-tap 
on that field to open it and type the name for the new folder. 
5. Near the upper right corner of the screen is a Save button. Double-tap that 
button and the new folder is created.
6. Back at the Mailboxes list, double-tap the Done button, which should be 
above the list of mailboxes. That takes you out of edit mode, and you can then 
open your inbox.

When you’re back at your inbox, double-tap the Edit button. Double-tap  each 
message or message thread that you want to move.  Navigate to the very bottom 
of the list and double-tap the Move button.  In the resulting dialog,  
double-tap the name of your newly-created folder and all of the selected items 
should be moved.

I hope this helps. Let us know how it goes.

Tom


Sent from my iPhone 7

> On Sep 25, 2017, at 8:02 AM, Donna Neff  wrote:
> 
> 
> 
> Sent from my iPhone
> 
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Re: iPhone gets warm after iOS 11 update

[Tom Lange]

I’ve noticed this on my iPhone 7 after updating to IOS 11.0.1.




Sent from my iPhone 7

> On Oct 1, 2017, at 9:23 PM, Msolaun  wrote:
> 
> regarding iOS 11 has anybody noticed, since updating your iPhone gets warm? I 
> have an iPhone 6 has mentioned before and for some reason my device gets 
> quite warm when in use.
> 
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Stuck in All CAPS

[Tom Lange]

Hi all,
This may sound weird, but I have never had this happen until after I updated 
this phone to IOS 11.0.2. For some reason, while commenting on a Facebook post 
or maybe I was responding to an e-mail, using my Braille Sense U2 as a display 
and external keyboard, everything I typed was in ALL CAPS.  No matter what I 
tried I couldn’t get it back into mixed case. Even disconnecting the U2 and 
tapping away on the onscreen keyboard’s Shift  key did no good. I made a test 
note using only the onscreen keyboard, trying to go back to mixed case and 
still no joy. So I restarted the phone by holding down the Sleep/Wake button 
and the Volume Down button for a few seconds. Going back into the test note  it 
 was still in all caps. Now, while writing this message, I find that the 
keyboard’s operating properly. Have there been any reported cases of 
intermittent problems with switching in and out of all caps? Is there a Braille 
keystroke that I may have inadvertently pressed to turn on all caps, and if so, 
what is that keystroke? I’d sure like to know so I don’t do it again; I don’t 
fancy the idea of shouting at someone in an e-mail or on Facebook unless I have 
a damn good reason. 
Thanks,
Tom

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KNFB Reader Pricing

[Tom Lange]

Hi,

Well, I now have one foot in the Apple camp and one in the Google/Android camp 
and have been learning to use a Samsung Galaxy S8 with Nougat and Talkback. 
It’s neat to be able to “see how the other half lives”, so to speak, as I’ll be 
able to gain some perspective on both devices, the underlying approaches and 
philosophies and so on and I can then pass that information on to my students.  
As I explore and play around, naturally I’m loading the S8 up with various apps 
and am checking out the Play Store.  While I was there yesterday I found KNFB 
Reader, noticed that it’s free for Android users, so I promptly installed it 
and put it to the test. I must say, its performance was very impressive on the 
Samsung.  My question is why there is a $100 price tag on KNFB Reader in the 
app store versus no charge in the Play Store. What’s the story on that?  Thanks,
Tom

  Sent from my iPhone 7

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Re: Question About Forwarding E-mail

[Tom Lange]

Hi, 
I should have given more details. More often than not, when I’m doing a lot of 
typing I’ll use my Braille Sense U2 instead of the onscreen keyboard. So I’ll 
have to fiddle around with this combination to find the easiest way to get to 
the top of the message body. Double-tapping the message body doesn’t reliably 
place me at the top. 
Tom


> On Oct 11, 2017, at 10:56 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Hi Tom,
> 
> I am already on the 11.1 public beta so I can't tell you what it did in 
> 11.0.2 although I don't recall this being an issue. After you tap on forward 
> and enter the email address, do you double tap return or how to you move to 
> the message body field? I assume you are not using a bluetooth keyboard, but 
> then you don't say.
> Certainly with 11.1 after I enter the address to which I want to forward the 
> message and double tap on enter I am placed in the message body at the 
> beginning of the field. If you are at the end and want to quickly move to the 
> top just do a double tap on the message body field and Voiceover should say 
> "Insertion point at top" or something like that.
> 
> Regards,
> Sieghard
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Tom Lange
> Sent: Wednesday, October 11, 2017 9:01 AM
> To: vi-phone list <viphone@googlegroups.com>
> Subject: Question About Forwarding E-mail
> 
> On my iPhone 7 running IOS 11.0.2, when I forward an e-mail to someone and 
> get into the message body, the cursor is always placed at the bottom  of the 
> message body instead of at the top of the message body where I want to add 
> relevant comments. Why is that?  Is there a setting that controls where the 
> cursor is automatically placed, and if so, where do I find it? Thanks.
> 
> Tom
> 
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Question About Forwarding E-mail

[Tom Lange]

On my iPhone 7 running IOS 11.0.2, when I forward an e-mail to someone and get 
into the message body, the cursor is always placed at the bottom  of the 
message body instead of at the top of the message body where I want to add 
relevant comments. Why is that?  Is there a setting that controls where the 
cursor is automatically placed, and if so, where do I find it? Thanks.

Tom

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Re: Screen protectors are they worth it?

[Tom Lange]

Hi,
I don’t like the plastic screen protectors that come with the Otterbox 
Defenders. We bought two phones with Otterboxes for our lab and because there 
was a hair-thin gap between the screens and the protectors, the screens were 
considerably less responsive to taps, which prompted us to remove the plastic 
protectors. I’ve used glass protectors with Mophie cases and they worked great 
but in my opinion the AT store charged way too much for the glass, $50 if I 
remember correctly. Is that really a reasonable price for a glass screen 
protector?
So right now I’m using an Apple battery case and no extra glass and I’m fine 
with it. I just try to be extra-careful with my phone to make sure it’s not 
knocked about. Any minor wear and tear on the screen will likely come from 
contact with keys and other stuff I carry in my pocket.
Tom


> On Nov 30, 2017, at 7:49 PM, Christopher Chaltain  wrote:
> 
> I don't think the presence of a screen protector negatively impacts the 
> performance of the phone. If it did, it would also impact sighted users, who 
> also touch their screens. For me personally, I don't think their worth it, 
> but if it gives you piece of mind then go for it. I tend to be a bit over 
> protective of my devices, but my wife doesn't want a device she needs to 
> worry about, and it's important to her that she be able to just toss it into 
> her purse without having to worry about scratching the screen. For her, she 
> always uses cases and screen protectors. For me, I prefer the look and feel 
> of the phone itself, and I don't want to loose the feel of a $700 phone by 
> wrapping it in a $30 case.
> 
> 
> In the example below, I agree it was fortunate that there was a screen 
> protector on the phone, but I would only add that just because the screen 
> protector cracked doesn't mean the phone's screen would have shown any damage 
> whatsoever. Apple uses pretty tough screens.
> 
> 
>> On 11/30/2017 03:17 PM, Denny Schwab wrote:
>> Hi,
>> 
>> I am 100% behind the glass screen protectors.  This past summer I was
>> sitting outside with my wife and kids, at the cabin.  The two-year-old
>> was playing with some larger rocks, the size of golf balls.  He
>> accidentally threw one and it hit directly on the screen of the IPhone
>> I was currently reading a audio book on.  The glass screen protector
>> spiderwebbed, but the actual IPhone screen was safe and sound.
>> 
>> Denny
>> 
>>> On 11/30/17, Andy Baracco  wrote:
>>> i have owned an iPhone since 2009 and have never felt the need for a screen
>>> protector. It's called taking care of your property.
>>> 
>>> Andy
>>> 
>>>   - Original Message -
>>>   From: Sieghard Weitzel
>>>   To: viphone@googlegroups.com
>>>   Sent: Thursday, November 30, 2017 10:02 AM
>>>   Subject: RE: Screen protectors are they worth it?
>>> 
>>> 
>>>   Hi malcolm,
>>> 
>>> 
>>> 
>>>   Yes, I think using a good and well-installed screen protector is a good
>>> thing. It will prevent yoru screen from getting all those little scratches
>>> and dings it can get and if you get one of the glass ones which are totally
>>> the ones I recommend a screen protector can spread out the force of any
>>> impact if you ever drop it.
>>> 
>>>   I don’t like the plastic ones, they usually make the screen less slippery,
>>> some people like this but I like to be able to slide my finger around
>>> easily.
>>> 
>>>   I bought a glass screen protector at an Apple Store just over a year ago.
>>> The girl at the Apple Store installed it for me and while at first it felt a
>>> bit dull and less slippery, a couple of days of use fixed that and now you
>>> can’t even tell the difference, it’s still perfectly applied and I really
>>> like it.
>>> 
>>> 
>>> 
>>>   From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
>>> Of Malcolm Parfitt
>>>   Sent: Thursday, November 30, 2017 6:13 AM
>>>   To: viphone@googlegroups.com
>>>   Subject: Screen protectors are they worth it?
>>> 
>>> 
>>> 
>>>   Hello,
>>> 
>>> 
>>> 
>>>   I have never used a screen protector with any of my iPhones but my friends
>>> all use them.  They are not VoiceOver users so I was wondering whether there
>>> would be any point in getting one for my iPhone7.  What impact do they have
>>> on the usability of the iPhone from a VoiceOver perspective?
>>> 
>>> 
>>> 
>>>   Any observations and recommendations welcome.
>>> 
>>> 
>>> 
>>>   Malcolm
>>> 
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>>> caraqu...@caraquinn.com
>>> 
>>>   

IOS 11 Braille Bug?

[Tom Lange]

Hi,
I have an iPhone 7 running IOS 11.2 which I often run with my Braille Sense U2 
as a Braille display, and I really like how the U2 is very handy when writing  
lengthy emails, Facebook posts and texts. But lately I’ve been running into 
situations where I place the cursor somewhere in the middle of the display, 
press space with dots 1, 4 and 5 to backspace over a character and poof! The 
whole damn message up to my cursor position is gone. This happens  in the mail 
app, on facebook, when I’m texting, et cetera and it’s hard to predict when it 
will happen, but when it does, I have to rewrite everything up to that point 
all over again and it’s frustrating as hell. Has anyone else experienced this? 
Is this  a bug or am I using the wrong command? Is there a Braille shortcut for 
the undo command to try to restore the deleted text? 

While I’m on the subject of Braille, I’ve noticed something else, too. My 
attorney loves to send me .pdf copies of a variety of legal documents for 
review; they are inaccessible so I have to import them into KNFB Reader to OCR 
and read them, but here’s the rub. I like to read them in Braille, again using 
the U2, but I seldom get more than a word or two on the display at any given 
time. What can I do about that? Any ideas?
Thanks in advance.
Best regards,
Tom

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Re: Apple Denies You the Choice

[Tom Lange]

Hi,
No post-update nag on my iPhone 7. 

> On Dec 4, 2017, at 11:08 AM, Cristóbal  wrote:
> 
> The 5S I use as a second line doesn’t’ prompt me for this and I’m upgraded to 
> 11.2.
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Andy Baracco
> Sent: Monday, December 4, 2017 11:03 AM
> To: viphone@googlegroups.com
> Subject: Apple Denies You the Choice
>  
> After installing IOS 11.2 I encountered the usual setup screen, wanting me to 
> set up a finger print and pass code. it is my choice not to do this. Before 
> you tell me it is so important to do this, I say it is my choice, and i 
> accept the responsability for it. However, Apple does not seem to want me to 
> have that choice. Almost every time I start my phone I get a nag wanting me 
> to set up finger print and pass code. i am given the option of deferring 
> this, but then I get the nag again the next time I start my phone. Is there a 
> way to defeat the nag permantly, or at least until the next IOS upgrade? I 
> feel that what security options i use, or do not use should be my choice.
>  
> Andy
>  
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Re: Banking website not accessible, what to do

[Tom Lange]

For the benefit of those who may be in search of an online banking app, which 
bank and app are we talking about? 
Here are some other things you might want to do:
1) post a negative review in the app store.
2) Do likewise on Applevis.
3) See if top brass at the bank in question have a social media presence a la 
Twitter, Facebook et cetera and contact them that way. 

Just some thoughts...

Tom

> On Dec 14, 2017, at 5:31 AM, Anthony Vece  wrote:
> 
> At the bottom of the website their should be a link for feedback.
> 
> Use it.
> 
> 
>> On Dec 14, 2017, at 8:23 AM, Tom Rash  wrote:
>> 
>> I’ been with this bank for a year now and have been requesting that they 
>> make their app accessible.  Nothing yet.
>> Actually this app works mostly great, accept when it comes to paying my 
>> bills.   I can set up the payment for each of my bills, but cannot choose a 
>> date.  The date must be chosen or it won’t go forward.  The part to select 
>> the date is in a grid format.  Voice Over will read across the calendar, 
>> (days of the week), but in the columns is unable to read the date.
>> Anyway, I finally got ahold of someone who talks like they might fix it.  
>> I’m asking them to have it default to the next business day and that will be 
>> fine for me.  Any suggestions where I could get help for this.  Either 
>> technology wise or legal wise?  Thanks.
>> do everything on this app,
>> 
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Re: Accessibility of Uber app

[Tom Lange]

Hi Pablo,
My experiences with the Uber app have been Positive, once I got the hang of the 
interface. However, about a month ago I needed to ges somewhere fairly quickly 
and no matter what I did I couldn’t find a way to select Uber Pool or UberX. I 
had to go with Select, which, although it was nice, cost me considerably more 
money and almost caused me to quit using the app. I realize now that I wasn’t 
clear on how to switch pages so that I could find UberX, so I attribute that 
experience to user error, the proverbial brain fart. Oh well; lesson learned. I 
took Uber twice last weekend and on one of those trips I saw no option for 
contacting the driver, which I routinely do when using Uber. Can anyone tell me 
why that option was unavailable? Thanks,
Tom

> On Nov 1, 2017, at 6:33 AM, Sieghard Weitzel  wrote:
> 
> Hi Pablo,
>  
> I think it would help if you described what the challenges are you experience 
> with the Uber app on Android.
> I am currently in Calgary and only get to use Uber here since in the small 
> town where I live there is no Uber and probably there won’t be 10 years from 
> now, likewise Vancouver still does not have Ueber and while our new 
> provincial government promised during the election they would get Uber to 
> Vancouver by the fall (now) they have recently gone back on that promise… 
> what a surprise, governments never do that, right?
> Anyhow, I have no issues with how I use the Uber app on iOS, I just type in 
> the address or the place where I want to go, look at the cost and if I like 
> it I order the car and pay with Apple Pay.
> Since I don’t live here and usually order a car when I’m at this huge tower 
> that is part of the very large Foothills Medical Centre or I’m maybe at a 
> mall, I always simply contact the driver after I order the car (I prefer to 
> call instead of sending a text) and tell him exactly where to find me and 
> that he needs to look for and identify himself to a guy with a yellow lab 
> guide dog since I won’t be able to see him arrive.
> This always works great.
>  
> I also recently used Uber Eats just because I wanted to try it out. At first 
> I had some problems selecting two side dishes which were included, they were 
> also all listed with costs and while Voiceover said “selected” when I double 
> tapped “fries” and the other one I chose, I thought maybe I had to also tap 
> the one with the cost. This was sort of my fault since I then realized I 
> ordered fries which were included with the meal as well as a second order of 
> fries for $3. My wife removed this since at first I couldn’t figure out how 
> to remove something from the cart during checkout, but I think I have since 
> noticed I can simply use the action rotor for this.
> Unfortunately the restaurant I chose, a mexican place, was a bit far away and 
> while it said the food would arrive in 30 to 40 minutes it took just under an 
> hour (the estimated time of arrival at first showed as 6:57 PM, then changed 
> to a bit earlier and then it changed to 7:06, 7:12, 7:20 and finally he 
> arrived at 7:27, just about an entire hour after I placed the order). By that 
> time the fries were a limp, soggy mess and the berito which was not listed as 
> being spicy was so hot that my wife couldn’t eat it. Now that I know how this 
> works I might try it again and choose a restaurant nearer to where I am which 
> shows a shorter delivery time and maybe pick something which doesn’t include 
> fries. Let’s say my first experience certainly wasn’t positive both in terms 
> of the food (not the fault of the service) but also not in terms of the 
> delivery time.
>  
> Regards,
> Sieghard
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Pablo Morales
> Sent: Wednesday, November 1, 2017 3:57 AM
> To: viphone@googlegroups.com
> Subject: Accessibility of Uber app
>  
> Good morning all,
> I am comparing the functionality of the Uber app on android vs IOs. However I 
>  would like to know what are your good and bad experiences  using the Uber 
> app on IOs?
> I have a pixel, and I have found some problems. However I would like to see 
> if the problems are the same, or how is the IOs picture regarding the 
> accessibility on the Uber app.
> Thanks for all,
>  
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Re: gmail setting to see your own emails

[Tom Lange]

Hi Ed,
You didn’t say whether this person is using Gmail on a PC on on an IOS device 
with the native mail asp. On my iPhone I have my mail app set to always bcc 
myself so that regardless of whether I’m sending to an individual or a group I 
always see a copy of the outgoing message land in my inbox.  If that’s what 
she’s using and what she wants, she can go into Settings  > Mail, and then, 
under the Composing heading, turn on Always Bcc Myself. 
Hope that helps.
‘Tom


> On Nov 2, 2017, at 3:10 PM, Mr. Ed  wrote:
> 
> HI Gang,
> I have a person that says she cannot see her own emails that she send to a 
> group using gmail. Is there a setting in gmail to make it so you can see your 
> own emails you send to a group?
> Mr. Ed
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Trouble With Uber App

[Tom Lange]

Hi all,
About a week ago I replaced my iPhone 7 with an identical phone because the 
battery had swollen and caused the screen to raise up and separate from the 
phone’s body. Apple kindly replaced the phone at no charge. We backed up the 
old phone to iCloud, then after getting the new phone up and running, we 
restored from the iCloud backup. So far, most everything’s working fine, but my 
Uber app’s a mess. 
When I launched Uber two days ago, it behaved as if I was a brand-new user. It 
asked for my mobile phone number, had me punch in a 4-digit access code, then 
enter a password, which I had long forgotten since I first started using Uber 
nearly seven years ago. Naturally I clicked the “forgot password” link, then I 
was prompted for my e-mail address. The app than said that my e-mail address 
was not associated with my mobile number. Now, mind you, I’ve had the same 
e-mail address for the last ten years and I’m sure I used that address when I 
signed up for Uber. So I tried a new approach, trying to sign in through 
Facebook and Uber apparently recognized me then or at least appeared to, and I 
was able to do a password reset, but every time I try to enter the new password 
the app tells me it’s incorrect when I know darn good and well I’ve entered it 
correctly. I’ve now done two password resets and I’m still having trouble. I’ve 
restarted the phone a couple of times, uninstalled and reinstalled the app 
twice and still no joy. Of course there’s no phone support number, which annoys 
me no end. I’m about to just say screw it and switch over to using Lyft. This 
thing’s got me flummoxed. Any ideas? Thanks in advance.

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Re: Changing Payment on Phone

[Tom Lange]

Hi.
It’s been quite some time since I’ve had to do that, probably a year or so. 
When I switched from a credit card to a debit card I had to reacquaint myself 
with how to set the expiration month, date and year. The month, day and year 
each had a picker item which appeared in the lower right corner of the screen 
and, they each had to be dealt with separately. To do that, I would manipulate 
the values in each picker item by flicking up or down until I reached the 
desired value, then flick to the left and double-tap the Done button which 
appeared immediately to the left of the picker. It’s critical to understand 
that activating the Done button freezes the selected value in the picker, 
otherwise you’d lose it when moving on to the next one, which is frustrating 
and crazy-making. When I first encountered this situation years ago I almost 
got kicked out of a taxi because the driver thought I was yelling at him. 
Frankly I don’t know why Apple couldn’t just simply ask you for a date in 
mm/dd/ format or whatever is required in your location. I hope this helps 
some.

  

> On May 9, 2018, at 1:23 PM, Scott Berry  wrote:
> 
> Are you doing this through Wallet or on the ID.apple.com site
> 
> Scott Berry CMOAA
> 
>> On May 9, 2018, at 14:15, Kelby Carlson  wrote:
>> 
>> I am trying to change the payment on my phone to a new card, but I can't set 
>> the expiration date. When I click on the button for it, nothing happens and 
>> there is no popup at all.
>> 
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Re: Seeing AI app and Pivothead HD Smart Sunglasses?

[Tom Lange]

I’d definitely be interested in checking out those videos, so post some links 
if you can. A $300 price point sounds pretty reasonable compared to something 
like the OrCam which runs in the thousands of dollars. 

> On Dec 26, 2017, at 7:17 AM, Richard Turner  
> wrote:
> 
> 
> Happy Boxing Day.
> Would you happen to have a link to one of those videos?
> If not I will do some searching, but if you had it handy, that would be great!
> Richard
> 
> 
> 
> "Reality is the leading cause of stress for those who are in touch with it." 
> -- Jane Wagner
> 
> 
> On Dec 26, 2017, at 6:48 AM, 'Sandratomkins' via VIPhone 
>  wrote:
> 
>> 
>> 
>> sent from the dark side of the moon
>> 
>> Begin forwarded message:
>> 
>>> From: Sandratomkins 
>>> Date: 26 December 2017 at 13:57:17 GMT
>>> To: viph...@googlegroups.comv
>>> Subject: Seeing AI app and Pivothead HD Smart Sunglasses?
>>> 
>>> Hallo the list and hope you all had a good festive season!
>>> 
>>>I saw, in some YouTube videos, that the developer of Seeing AI also uses 
>>> a camera head set called the Pivothead HD Smart Sunglasses. Indeed, 
>>> Microsoft and the pivothead people are working in conjunction with 
>>> eachother on the seeing AI platform. I was wondering, has anyone got them? 
>>> Tried them? Considered them? They are pricey, but a fraction of 
>>> GoogleGlass, about 300 Dollars. I am wanting to treat myself for Xmas, but 
>>> not sure about which version to buy etc.
>>> 
>>>Any feedback re these glasses would much appreciated!!
>>> 
>>> Thanks, Sandy. 
>>> 
>>> sent from the dark side of the moon
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Re: SeeNSpeak

[Tom Lange]

Hi,
I’d heard nothing about this app until I saw this thread, so naturally I had to 
download it and take it for a spin. When I installed it, in-app purchases were 
mentioned but I didn’t see anything specific about what they might be, nor did 
the app store mention what in-app purchases were available. I then sorted 
through several unopened envelopes that I’d received in the mail over the last 
couple of days. Scan results were very quick and quite accurate. I then ran 
into the in-app purchases. To continue using the app you have to purchase 
bundles of credits. For 99 cents you get 100 credits, giving you 100 scans. A 
$3 credit bundle gives you 600 scans, and a $7 bundle gives you 1,000 scans. 
The app also offers translation services, which, if I understand correctly,  
are done at the rate of 1 cent per every 400 characters that are read and 
translated.

I bought the 1’000 credit bundle for $7 and am looking forward to further 
investigation with bottles, cans and assorted packages in my kitchen. my 
initial impressions are that this app yields OCR results more quickly, easily 
and accurately than KNFB Reader and Seeing AI but I still have a lot of testing 
to do.



> On Jan 26, 2018, at 2:20 PM, Deidre Muccio  wrote:
> 
> I just downloaded it. It definitely is fast.
> 
> Deidre
> 
> 
>> On Jan 26, 2018, at 4:18 PM, Richard  wrote:
>> 
>> I ran across this app a few days ago, and hadn't seen any talk about it,
>> so I thought I would share.
>> I have used it to get info from my computer screen, packages and books, and 
>> the results were just as good if not better than other OCR software I have 
>> used.
>> The results came back very quickly.
>>  
>> https://appadvice.com/app/seenspeak/1217183447
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Re: Signing in to my account on the Sonos app

[Tom Lange]

Sonos tech support is closed on weekends. 


> On Feb 3, 2018, at 11:56 AM, Sieghard Weitzel  wrote:
> 
> I would call Sonos tech support at 800-680-2345.
> 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Amy Ruell
> Sent: Saturday, February 03, 2018 6:34 AM
> To: viphone@googlegroups.com
> Subject: Signing in to my account on the Sonos app
> 
> Hello all,
> I am finally getting around to linking my Sonos system with my Amazon 
> products. I can sign in on the computer but cannot sign into my account on 
> the Sonos app even though I know my password is correct. I need to do this in 
> order to add the Amazon system to my Sonos and link them. I can double tap 
> the sign in button all day but nothing happens. Is this a glitch in the app? 
> I am using an iPhone X with the latest update.
> 
> Sent from my iPhone
> 
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A Facebook Question

[Tom Lange]

I’ve been using Facebook for years, with both the mobile web site and the 
Facebook app. My aunt’s birthday is today and I could write on her timeline or 
contact her via e-mail but I don’t have her e-mail address. Is there a way to 
retrieve her e-mail address through Facebook? I wasn’t sure if such a thing is 
possible and have been curious about that for a long time. It seems like such a 
capability might be useful for situations like this, and also for situations 
where I’m trying to look somebody up on Facebook and get multiple hits but 
can’t identify the correct person(s) by the image alone. Any ideas?
Thanks in advance.
Tom

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Re: The Device — Pivothead Wearable Imaging

[Tom Lange]

What’s this about? Can’t find the article if there is one. 


> On Jan 3, 2018, at 9:45 AM, 'Sandratomkins' via VIPhone 
>  wrote:
> 
> 
> 
> sent from the dark side of the moon
> 
> Begin forwarded message:
> 
>> From: Sandratomkins 
>> Date: 2 January 2018 at 12:52:47 GMT
>> To: sandratomk...@googlemail.com
>> Subject: The Device — Pivothead Wearable Imaging
>> 
>> 
>> http://www.pivothead.com/smart
>> 
>> 
>> Sent from my iPhone
> 
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Re: Help verifying and changing payment method

[Tom Lange]

Hi Beverly,
I’ve been through similar situations before, and I remember that the first time 
or two it was very frustrating. If you ever have to do this again, be aware 
that the month and year are “picker items””, which bear a slight resemblance to 
a list box with one major exception. To interact with the picker item  you 
first double-tap it, then you do a single-finger flick up or down until the 
desired item is selected. Now here’s the important part: immediately adjacent 
to the picker item (usually to the left) is a “Done” button which you must 
double-tap in oder to get the selection to stick.  So, make your picker 
selection, then flick left to the “Done” button, double-tap and then and only 
then can you move on to the next picker item, at which time you deal with it in 
exactly the same way.  It can be a pain when you first try it, but once you get 
it down it becomes easier when you encounter similar controls.

I hope this helps.

Best regards,
Tom  

> On Aug 3, 2018, at 9:44 AM, Beverly Wieland  wrote:
> 
> Thank you, Anna.
> Also thank you for your iPhone books; I have learned a great deal and would 
> recommend them to anyone!
> 
> I turned off voiceover and had my husband change the expiration date.  It was 
> set to August. 2018 by default, and I guess that is why the two cards I 
> entered thought they were expiring soon.
> 
> The maps for nearby explorer are now downloading; all is well!
> I wish I knew why I couldn't do it with voiceover; but in the interest of 
> time I got the job done.
> 
> Beverly
> 
> 
>> On Fri, 3 Aug 2018, Anna Dresner wrote:
>> 
>> Hi Beverly,
>> 
>> I would call Apple Accessibility. They can see what's on your screen and 
>> should be able to help you update your expiration date. You can call them at
>> 877-204-3930
>> 
>> Best,
>> Anna
>> 
>> 
>> 
>> 
>>> On Aug 3, 2018, at 9:07 AM, Beverly Wieland  wrote:
>>> 
>>> I am trying to purchase Nearby Explorer, based on the recommendation of 
>>> many in this group.
>>> All goes well until I tap purchase.
>>> I have purchased at least 5 other apps in the past without a problem.
>>> But now I am asked to verify my billing method and.  If I tap continue, I 
>>> am taken to settings; Beverly Wieland; iCloud, iTunes and App store.
>>> Since my payment information always worked, I'm not sure what they want me 
>>> to do.
>>> I enter the credit card number and security code.  But the expiration date 
>>> just shows mm/ and does not let me edit it.
>>> When I tap save, I get an error that my card is expiring soon and asked if 
>>> I want to enter another card.
>>> I don't really want to use another card, but tap okay anyway and get the 
>>> same screen I just filled out (again with no way to edit the expiration 
>>> date).
>>> The only difference this time is that I am using an iPhone 7 with the 
>>> latest iOS, 11.4.1; just updated yesterday.
>>> My other apps were purchased using an iPhone 4S with iOS 9.
>>> I use the iPhone with a Focus 14 blue Braille display, but this should not 
>>> be a factor in my problem.
>>> 
>>> I logged into:
>>> https://appleid.apple.com
>>> using my computer, and found that the expiration date for my card was 
>>> incorrect.  I fixed it, but that does not help with this purchase.
>>> 
>>> In desperation I went into settings and changed my payment method to 
>>> paypal.  I logged in successfully to make the purchase.  But I was asked to 
>>> receive and enter a 6-digit code in order to verify my paypal account.
>>> I received the code via a text message.  But when I tried to enter it I 
>>> heard the sound indicating no place to type, even though the prompt said it 
>>> was in edit mode with insertion point at start.
>>> 
>>> I'm afraid this is going to be something no one has heard of.  But I've 
>>> been struggling for hours and really need the app.
>>> 
>>> Any suggestions would be appreciated.  I will try another card in the mean 
>>> time, but it is one I only use when a merchant does not take Discover.
>>> 
>>> Thanks much in advance,
>>> Beverly Wieland
>>> bwiel...@udel.edu
>> 
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Re:

[Tom Lange]

No subject and no content. Hmmm, am I missing something?

> On Aug 8, 2018, at 4:24 PM, 'Simon W' via VIPhone  
> wrote:
> 
> This message is blank.
> 
> Sent from my iPhone
> 
>> On Aug 8, 2018, at 7:21 PM, dani pagador  wrote:
>> 
>> 
>> 
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Re: Focus 14 not paging in kindle app

[Tom Lange]

> On Aug 23, 2018, at 10:27 AM, Kimber Gardner  
> wrote:
> 
> Hi all,
> 
> I'm not sure if this is a know issue since I rarely use my braile
> display to read kindle books. But yesterday I was reading a kindle
> book with my focus 14 and the display seemed to freeze at the bottom
> of a page. Is this a known problem?
> 
> As soon as I exited the app the display behaved normally.
> 
> Any thoughts?
> 
> -- 
> Kimberly
> 
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> issue. 

Would be nice to find a workaround or get Amazon to fix the problem.


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Re: deleting a app?

[Tom Lange]

Hi,
Very simple. Here’s what you do:
1. Locate the app in the usual way.
2. Do a single-finger flick down. VoiceOver should say “edit”.

3.  Double-tap and VO should then say “started editing”.

4. Flick down again and you should then hear VO say “delete”.
5. Double-tap.  A confirmation dialog will pop up. 
6. Flick over to the delete button, double-tap and it’s done.

Alternatively, find the app and do a single-finger double-tap-and-hold; don’t 
lift your finger until VO says “started editing”. Flick down until VO says 
”delete”, then double-tap.  You’ll get a confirmation dialog. Flick over to the 
delete button, double-tap and you’re done.
 



> On Sep 6, 2018, at 5:06 PM, The wolf  wrote:
> 
> viHello can some one refresh my memory on how to delete a app from the 
> ipyhone?
> 
> thanks
> 
> Hank
> 
> 
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> https://youtu.be/YeWgx2LRu7Y
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Re: Siri says, 'Sorry, something's wrong. Please try again.'

[Tom Lange]

I’m running a 256 gig iPhone 7 and, as I said, the problem is intermittent. It 
could be network-related but my wi-fi is working fine both at work and at home. 

> On Sep 8, 2018, at 12:03 PM, Richard Turner  
> wrote:
> 
> 
> the only time I've had that kind of message is when there has been a network 
> problem.
> I don't think I've had that message in at least 6 months.
> I know that is not helpful to you, but I also have an SE, though it is the 
> 128 GB, which shouldn't matter.
> Richard
> 
> 
> "The real art of conversation is not only to say the right thing at the right 
> place but to leave unsaid the wrong thing at the tempting moment." - Dorothy 
> Nevill
> 
> 
> [Sent from my little hand-held computer]
> 
> 
> On Sep 8, 2018, at 11:19 AM, Nancy  wrote:
> 
>> 
>> Hi All,
>> 
>> After I found out I wasn't the only one whose Siri was asking to try again 
>> later, I called Apple and spoke with a nice young man. He had me put the SE 
>> through several things.  The only time I got Siri to say something along the 
>> lines of 'something seems to be wrong.  Please try back later.'
>> 
>> 
>> I got variants of that message every time I asked Siri for a battery check.  
>> Siri then gave me the correct info and then the part about something being
>> wrong and to try back later.  Asking Siri for a battery check was the only 
>> time he added the something wrong part.
>> 
>> Brendon  tried a diagnostic and could find nothing 'wrong'.
>> 
>> Will you tell me what Siri has said to you along that line? Perhaps we could 
>> try to get an engineer's attention or at least find out what's going on and
>> how to fix it.
>> 
>> I have an SE-64 and the latest update 11.04.1.  Brendon had the same SE-64 
>> and he did not have the same thing happening.  He and I will talk again early
>> next week and I would appreciate it if you have had this 'something's wrong' 
>> type of trouble, would you take the time to let me know so perhaps we could
>> find some kind of pattern?
>> 
>> If you wish, you could send me the info directly and I'll give it to the 
>> Apple tech.
>> 
>> Thanks,
>> 
>> Nancy
>> 
>> 
>> 
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Siri Having Problems

[Tom Lange]

Hi,

I’m not sure what’s happening here, but it seems that intermittently, over the 
last week or two, I’ll ask Siri for something and I’ll get a response, then it 
will also say something like “Sorry, I’m having a problem. Please try again.” 
Has anyone else noticed this lately?

 Of course, if I  ask for some sort of explanation Siri isn’t smart enough to 
give me one such as “your Internet connection is unstable” or “I’m having 
trouble understanding you”. So I have no clue about what’s going on. 

Tom 

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Re: Discouraging how updates seem like downgrades

[Tom Lange]

I’ve been using iPhones since IOS version 4  dot God knows what and I can’t 
seem to recall having seen any kind of information anywhere on the device 
regarding what was supposed to have been fixed or enhanced in an incremental 
IOS update. Does such information exist, and if so, where? Just curious.

Tom  

> On Apr 11, 2018, at 10:05 PM, Bill Gallik  wrote:
> 
>  Thanks Mark.
> 
> Assembly would be quite intensive, but standard C is not an Object Oriented 
> Programming language neither - and there are others as well.
> 
> The thing about OOP is that Class and Class Inheritance isn’t always obvious 
> where “collateral impact” is concerned and although OOP does streamline 
> program implementation I wonder if it doesn’t afford introduction of some of 
> these issues.
> 
> I cannot see a realistic possibility of Apple changing to a non-OOP coding 
> language, but I think this does help explain why these issues arise after a 
> system upgrade.  I just cannot entertain the notion that Apple - nor any 
> company - engineers would intentionally or carelessly introduce some of these 
> issues.  Correcting such problems is so very expensive!
> 
> - Bill from Ino, Wisconsin
> - "Always acknowledge a fault. This will throw those in authority off their 
> guard and give you an opportunity to commit more."
> - US Humorist, Mark Twain (1835 - 1910)
> 
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Re: how to stop VO from announcing names of callers?

[Tom Lange]

Hi,
As Sieghard suggested, turn on the mute switch, and, for good measure you could 
also turn speech off if you’re not going to do anything with the phone while 
you’re in a meeting or whatever. I do that all the time when I’m in meetings 
and not using my phone. 

> On Apr 16, 2018, at 8:32 PM, Sieghard Weitzel  wrote:
> 
> Just turn the Mute button on, of course the phone will only vibrate, but 
> Voiceover will not announce callers.
>  
> From: viphone@googlegroups.com  On Behalf Of Cris 
> Ali
> Sent: Monday, April 16, 2018 10:21 AM
> To: viphone@googlegroups.com
> Subject: how to stop VO from announcing names of callers?
>  
> Hello Folks,
> The subject heading says it all.  I need to know how to stop voice over from 
> announcing the names of callers.  I do not like it that when I am sitting 
> with a group of people and I receive a call, everyone in the group knows who 
> is calling me. 
> Is there a way of doing that?  I do not need to block my caller id, because 
> when I call people, some of them do not like to receive calls from unknown 
> numbers.
>  
> If anyone knows a trick of how to prevent Voice Over from saying the names of 
> callers, I would truly appreciate it.
>  
> Regards,
>  
> Cris
>  
> Twitter: http://m.twitter.com/@JerusalemBoy
>  
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Re: Using iPad charger with iPhone

[Tom Lange]

> On Apr 17, 2018, at 6:56 AM, Steve Matzura  wrote:
> 
> Perfectly. I've been doing it for years. It doesn't get nearly as warm as the 
> standard phone charger does, especially if you charge while the phone is 
> turned on.
> 
>> On 4/17/2018 9:10 AM, danielmcgee...@icloud.com wrote:
>> 
>> Deer listers 
>> 
>> Is it safe to charge an iPhone with an iPad charger? 
>> 
>> An going away on a weekend holiday and thought if it's ok to use the iPad 
>> charger for the iPhone, then it would save me having to take an extra piece 
>> of charging equipment along with me. 
>> 
>> Of course, if any of you guys strongly wouldn't recommend it, then I will 
>> play it safe and take the two respective chargers for each device. 
>> 
>> Cheers 
>> 
>> Daniel 
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> just fine.

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Re: Apps that read from pictures

[Tom Lange]

I just read the outside of my phone bill with Seeing AI  with the envelope 
upside down and it worked fine. 
Tom


> On Apr 22, 2018, at 5:15 PM, Donald L. Roberts  
> wrote:
> 
> Just wondering whether apps such as Seeing A I and Eye-D have automatic 
> orientation.  I would think that this would be essential because of the 
> likelihood that one might have a picture or document upside down.
>  
> Don Roberts
>  
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Re: Number of signal bars showing since 11.3

[Tom Lange]

I’ve noticed this change on my iphone 7 on AT running IOS 11.3. This is a 
bug? Seriously? Up until 111.3, every iPhone I’ve ever seen over the last seven 
years has shown x out of 5 bars. Obviously fixing this supposed bug wasn’t high 
on Apple’s priority list. I’m curious; has the visual signal strength indicator 
changed, or is this a matter of VoiceOver misreporting it all along? Hmmm. 
Tom

> On Apr 1, 2018, at 2:56 PM, Mr. Ed  wrote:
> 
> Hi,
> Again this was a bug with VO announcing five bars. It has now been corrected 
> on IOS 11.3. I t now announces correctly xx out of four bars.
> Mr. Ed
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Arlene
> Sent: Sunday, April 01, 2018 1:11 PM
> To: viphone@googlegroups.com
> Subject: Re: Number of signal bars showing since 11.3
> 
> We've noticed the same with our t-mobile phones with it saying 2 to  out of
> 4 bars instead of out of 5 and the same with my straight talk phone..
> - Original Message -
> From: "Don Risavy, Jr." 
> To: 
> Sent: Saturday, March 31, 2018 4:46 PM
> Subject: RE: Number of signal bars showing since 11.3
> 
> 
>> Have noticed the same thing on my iphone 8+ with Verizon.
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of 
>> Agent086b
>> Sent: Saturday, March 31, 2018 5:33 PM
>> To: iPhone List > 
>> Subject: Number of signal bars showing since 11.3
>> 
>> Hi all,
>> one thing I have noticed since installing the latest update is the 
>> number of signal strength bars. before the update I could see 2 out of 
>> 5 bars. Since the update I now see 2 out of 4 bars.  So they have 
>> reduced the number of bars.
>> Not important but just interesting.
>> Max.
>> 
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Re: Who enjoys using ootunes

[Tom Lange]

OOTunes is my go to app for streaming radio, except when the Dodgers are 
playing and I switch to MLB At Bat. Go Dodgers!

> On Apr 1, 2018, at 6:44 PM, Joney  wrote:
> 
> Are use it all the time.
> 
> Joney
> talk2o...@gmail.com
> "If God can bring you to it, 
> He will lead you through it."  
> 
>> On Apr 1, 2018, at 6:06 PM, 'Adrian Leong' via VIPhone 
>>  wrote:
>> 
>> I aggree it is very accessible
>> 
>> Sent from my iPad
>> 
>>> On Apr 1, 2018, at 4:05 PM, Julian  wrote:
>>> 
>>> Hi, 
>>> 
>>> Ootunes is my absolute favorite app for streaming radio station's. 
>>> 
>>> Sent from my iPhone
>>> 
 On Apr 1, 2018, at 2:59 PM, wui chin Leong  
 wrote:
 
 Who enjoys using ootunes?for there radio listening?
 
 Sent from my iPad
 
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Re: iPhone 7 screen intermittently seems to go unresponsive

[Tom Lange]

I experienced this behavior on my iPhone 7 even before updating to IOS 12. I 
have since upgraded to an iPhone 8 and installed IOS 12.0.1 and I still see 
this occasional unresponsiveness and/or acting like I’m stuck in the rotor with 
no speech.  So this definitely isn’t an iPhone 7 issue. When that happens, 
killing the offending app in the app switcher and restarting it or shutting 
down and restarting VO usually helps. Needless to say, it’s a pain in the 
keester to have to do that. Very disruptive. 

> On Oct 17, 2018, at 4:29 AM, Debby  wrote:
> 
> Hello All,
> 
> Now I think I may know what everyone is talking about. Occasionally I have 
> noticed I think while flicking that the phone acts like it is not on a 
> control, there is no voice output and what I hear is a sound as though I am 
> stuck in the rotor. Is that the kind of stuff that is happening to others? I 
> thought it was operator error of some sort. Also, I seem to have a slightly 
> dead spot on the lower left side of my iPhone 8 screen. In that corner 
> sometimes when I triple tap it is interpreted as a double tap. I do not have 
> a screen protector on.
> 
> Thanks for any feedback!
> 
> Debby
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> M. Taylor
> Sent: Wednesday, October 17, 2018 12:43 AM
> To: viphone@googlegroups.com
> Subject: RE: iPhone 7 screen intermittently seems to go unresponsive
> 
> Hello Keith,
> 
> I do not think this has anything to do with your phone as I have experienced 
> the same phenomenon, today in fact, on my beloved 8 Plus.
> 
> I'm not certain if I would describe it as the screen being unresponsive, so 
> much as I would say that VoiceOver simply drops out.  For example, when this 
> happens, one can still scroll from screen-to-screen but without any audio 
> feedback.  So, for a totally blind person, this would seem as though the 
> screen / device was unresponsive.
> 
> I have resolved the problem by (1) simply pressing the Home button; (2) 
> unplugging and then reinserting my Earpods into the Lightening port, when 
> this occurs while they are in use; or (3) simply opening another app.  
> 
> Mark
> 
> 
> From: 'Kramlinger, Keith G., M.D.' via VIPhone 
> [mailto:viphone@googlegroups.com] 
> Sent: Tuesday, October 16, 2018 12:09 PM
> To: viphone@googlegroups.com
> Subject: iPhone 7 screen intermittently seems to go unresponsive
> 
> Hi,
> 
> My iPhone 7 is nearing the end of its Apple Care coverage, so I’m asking 
> opinions on this matter.
> 
> For several weeks now, my screen becomes unresponsive at times, not 
> responding to gestures such as double taps, etc. I can generally get it 
> working again by turning off and then back on again Voiceover.
> 
> Is this something I should get checked out by Apple, or just one of the ways 
> iPhones sometimes act?
> 
> Thanks in advance for any advice.
> 
> Keith
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Re: a music question

[Tom Lange]

Hi,
That’s one reason why I have Apple Music. My entire music library, probably 
3,500 albums or more, is in the cloud.  I have despised iTunes in all its 
wretched forms since I first encountered it back in 2011 and will have 
absolutely nothing to do with it. Whoever designed its clunky user-unfriendly  
interface way back when  should have had his head examined, and I seriously 
doubt that the interface has seen substantial improvements since then. Ya just 
cain’t polish a turd; ain’t gonna happen.   

> On Oct 24, 2018, at 12:23 PM, Richard Turner  
> wrote:
> 
> 
> The short answer is no, you have to use iTunes.
> The long answer is also no.
> You would need to be sure that all your music from the 4s is in the iTunes 
> Media, music folder and then you would have to be sure that sync all music is 
> selected in iTunes when you sync your new phone.
> Richard
> 
> 
> 
> "Reality is the leading cause of stress for those who are in touch with it." 
> — Jane Wagner
> 
> 
> On Oct 24, 2018, at 9:26 AM, Kay Malmquist  wrote:
> 
>> Hi all,
>> ON my old iPhone 4 S I have music in the music app.  When I switched to the 
>> 6 S the only music that was transferred was an album that I bought from the 
>> iTunes store.  How do I transfer the other music that is still on my 4 S?  
>> Please, without using iTunes.  Is there some way I can upload them to the 
>> iCloud and then have my 6S grab them?  Thanks for any help.
>>  
>> Kay Malmquist
>> kay.malmqu...@gmail.com
>>  
>> Your reputation is in the hands of others. That's what a
>> reputation is. You can't control that. The only thing you
>> can control is your character.
>> - Wayne Walter Dyer (1940-2015)
>>  
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Cleaning Up GMail

[Tom Lange]

Hi all,
Before I pose my question, I’d like to apologize up-front for the off-topic 
nature of this question, but frankly I’m not sure where to go with this, so 
please bear with me. Please, no flames.
All right then, here goes. I’ve had a Gmail account since 2007 and, like many 
people out there, I’m on a number of moderate to high traffic e-mail lists.  
There’s not enough time in the day to manage all of it so, as a consequence, my 
inbox, along with lots of other folders, has accumulated thousands upon 
thousands of unread messages. This is painfully or occasionally laughably 
evident every time I see the mail icon on my iPhone’s home screen. It says I 
currently have 93,890 unread messages, and I don’t even want to think about all 
of the read messages that have accumulated over the past twelve years. When I 
log on to the Gmail web page it says that 54% of my allocated storage has been 
used. So I need to find a screen reader-friendly way of doing a slash-and-burn 
number on my inbox and all other folders/labels. I couldn’t figure out a way to 
do this using the native app on my phone or the Inbox app either, nor could I 
figure out how to do it at www.gmail.com using Safari or using JAWS or NVDA on 
my laptop.  I have correspondence from friends and family that goes back a few 
years that I want to keep. I figure everything else prior to, say June of this 
year can get trashed. So, anybody got any ideas? Thanks in advance.
Tom

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Re: Mail App not Always Vibrating and Dinging with New Mail

[Tom Lange]

Hi,
I, too noticed that my new mail sound had changed to “none” so I reset it to 
the sound that I wanted, which was under the classic sounds. It now works fine 
but I don’t get a vibration, which is no big deal, but I may fiddle around a 
bit more to investigate why.
Tom   

> On Oct 3, 2018, at 4:55 AM, 'Simon W' via VIPhone  
> wrote:
> 
> Maybe should check how often the phone is checking for mail.
> 
> Sent from my iPhone
> 
>> On Oct 3, 2018, at 7:37 AM, Jen .  wrote:
>> 
>> Hi I’ve had this problem too so wondering if this is a bug.
>> Jen
>> 
>> On Oct 3, 2018, at 4:59 AM, Arnold Schmidt  wrote:
>> 
>>> When I started having this problem, I changed the sound for new mail to 
>>> aurora, and now get this sound consistentlny when I check for and receive 
>>> mail. The vibration has not come back. I do not think their is something 
>>> special about the aurora sound, I simply changed it to something else other 
>>> than what it had been.  
>>> 
>>> Arnold Schmidt 
>>> 
>>> 
>>> Sent from  Arnold's  iPhone
>>> 
>>> On Oct 3, 2018, at 2:50 AM, Craig Werner  wrote:
>>> 
>>> Thanks, all, for your suggestions.  I did restart the phone as soon as I 
>>> hit the problem; I also changedU the default behavior of "none" to "classic 
>>> ding."  Unfortunately, the problem persists.
>>> 
>>> Craig
>>> 
 On Wed, Oct 3, 2018 at 12:42 AM Kathy Brandt  wrote:
 In case this helps: I wasn’t getting notification of any new mail. I went 
 into settings, and discovered that the sound selected for incoming mail 
 was none. I went through the auctions, and discovered that my former 
 incoming sound was under the classic options. I selected the traditional 
 incoming message sound, and ever since, have gotten a sound notification.
 > On Oct 3, 2018, at 12:36 AM, Jed Barton  wrote:
 > 
 > i notice the same thing.  My amil app doesn't allert me when i have
 > new mail, especially with gmail.  I thought aht gmail supported push,
 > but i guess not.  Anyone have some insight on this?
 > 
 > Thanks,
 > Jed
 > 
 >> On 10/3/18, Sieghard Weitzel  wrote:
 >> Have you shut down your phone after the update and turned it back on 30
 >> seconds or a minute later?
 >> 
 >> -Original Message-
 >> From: viphone@googlegroups.com  On Behalf Of 
 >> Craig
 >> Werner
 >> Sent: Tuesday, October 2, 2018 5:25 PM
 >> To: viphone@googlegroups.com
 >> Subject: Mail App not Always Vibrating and Dinging with New Mail
 >> 
 >> Hello, everyone.
 >> 
 >> I just updated my iPhone SE to iOS 12, and I notice that often, when I
 >> open the Mail app, the phone does not vibrate or make a sound when new
 >> mail is downloaded.  When I go to "Settings -> Sounds," "Vibrate" is
 >> set to "Alert," and the "new mail" sound is set to "Classic Ding."
 >> Has anyone noticed this behavior?  Whether I receive vibration and
 >> auditory notice of new mail appears to be quite intermittent.  Today,
 >> the alert fails more often than it succeeds.
 >> 
 >> Thanks for all help.
 >> 
 >> Craig
 >> 
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Problems with iPhone 7

[Tom Lange]

Hi, 
I’m currently having a couple of problems with my iPhone 7, and I’m not sure if 
an issue with IOS 12 or if something else has caused them.
First, I have some artists in my Apple Music Library that I no longer want and 
I can’t figure out how to delete them. I’m not seeing any kind of Actions list 
anymore. So I thought I’d try 3d touch, but I can’t seem to get 3d touch to 
work  anywhere on the device either. What’s going on here? Any thoughts? 

Tom 

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Re: amazon app broken"

[Tom Lange]

Hi,
What seems to be the issue? I downloaded the update this morning but hadn’t 
checked it out yet.
Tom


> On Sep 20, 2018, at 6:56 PM, regina alvarado  
> wrote:
> 
> Warning: Do not upgrade the amazon app. They have broken it. Does anyone know 
> where to send complaints?
> 
> 
> Reggie and Lex
> God said, "I need somebody strong enough to pull sleds and find bombs, yet 
> gentle enough to love babies and lead the blind. Somebody who will spend all 
> day on a couch with a resting head and supportive eyes to lift the spirits of 
> a broken heart." So God made a dog.
> 
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Re: Problems with iPhone 7

[Tom Lange]

Hi,
Yes, I did a hard reset, and also reset all settings. Still no joy. Any other 
ideas? Thanks in advance.
Best regards,
Tom


> On Sep 21, 2018, at 9:14 AM, Anna Dresner  wrote:
> 
> Hi,
> 
> Have you tried restarting your phone?
> 
> Best,
> Anna
> 
> 
> 
> 
>> On Sep 20, 2018, at 8:18 PM, Tom Lange  wrote:
>> 
>> Hi, 
>> I’m currently having a couple of problems with my iPhone 7, and I’m not sure 
>> if an issue with IOS 12 or if something else has caused them.
>> First, I have some artists in my Apple Music Library that I no longer want 
>> and I can’t figure out how to delete them. I’m not seeing any kind of 
>> Actions list anymore. So I thought I’d try 3d touch, but I can’t seem to get 
>> 3d touch to work  anywhere on the device either. What’s going on here? Any 
>> thoughts? 
>> 
>> Tom 
>> 
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Re: Problems with iPhone 7

[Tom Lange]

Hi Ana and all,
After several restarts, resetting all settings and generally fiddling about, 
I’ve come to the conclusion that it’s time to put this iPhone 7 to rest and 
upgrade to a new device. I’ve noticed several things that led me to this 
conclusion. The device has overheated on occasion, which caused the battery to 
swell slightly and, as a consequence, the left edge of the screen has separated 
ever so slightly from the chassis in the area extending from the mute switch 
down to at or just below the volume down switch. The screen has a very slight 
upward curve. And here’s the clincher. 3d touch only seems to work on the 
righthand side of the screen. Correct me if I’m wrong, but that doesn’t strike 
me as normal. So, methinks I see an appointmant at my local Apple or AT store 
this weekend. 

Just thought I’d give you all an update. Comments?

Tom


> On Sep 21, 2018, at 9:14 AM, Anna Dresner  wrote:
> 
> Hi,
> 
> Have you tried restarting your phone?
> 
> Best,
> Anna
> 
> 
> 
> 
>> On Sep 20, 2018, at 8:18 PM, Tom Lange  wrote:
>> 
>> Hi, 
>> I’m currently having a couple of problems with my iPhone 7, and I’m not sure 
>> if an issue with IOS 12 or if something else has caused them.
>> First, I have some artists in my Apple Music Library that I no longer want 
>> and I can’t figure out how to delete them. I’m not seeing any kind of 
>> Actions list anymore. So I thought I’d try 3d touch, but I can’t seem to get 
>> 3d touch to work  anywhere on the device either. What’s going on here? Any 
>> thoughts? 
>> 
>> Tom 
>> 
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Re: Airplane Mode.

[Tom Lange]

Siri cannot work while airplane mode is on. In addition to switching airplane 
mode on/off in Settings, you can easily do it from Control Center. Touch your 
status bar, do a 3-finger swipe up and you’re there. Airplane Mode is the first 
thing you’ll see there. Double-tap it to turn it off, then exit with the Home 
button. 
Tom

> On Jan 6, 2019, at 2:12 PM, Carolyn Arnold <4carol...@windstream.net> wrote:
> 
> It did help, thanks, Richard. 
> 
> Best regards,
> 
> Carolyn 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Richard Turner
> Sent: Sunday, January 6, 2019 10:39 AM
> To: viphone@googlegroups.com
> Subject: RE: Airplane Mode.
> 
> VoiceOver stays on when in Airplane mode.  
> Siri cannot be used while Airplane mode is on.
> But, you can open settings and double tap on Airplane Mode to turn it back on.
> 
> HTH,
> Richard
> 
> 
> 
> “Definition of an expert: An ex is a has-been and a spirt is a drip under 
> pressure.” – Bruce U. Utah Phillips
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> Carolyn Arnold
> Sent: Sunday, January 6, 2019 7:34 AM
> To: viphone@googlegroups.com
> Subject: Airplane Mode.
> 
> Question:
> 
> If I turn on Airplane Mode, then how to I get Siri to turn it off? If not 
> Siri, how would I get it off. Would Voice Over still be on, and I could go to 
> Settings and turn it off? Thanks. 
> 
> If you pray, don't worry; if you worry, don't pray,
> 
> Carolyn
> 
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Re: Table Index.

[Tom Lange]

Glad you got it working. I have a couple hundred contacts and use the table 
index regularly. The table index is also very important to me when working with 
my music library; I probably have close to 4,000 albums in the library. so the 
table index is critical when I navigate by artist.  Speaking of which, it 
annoys me to no end that Apple puts the table index at the bottom of the screen 
next to the player window rather than at the top. 
since someone mentioned rebooting the phone, can someone tell me how to do a 
soft reset on my iPhone 8? Thanks in advance. 
Cheers,
Tom

> On Jan 22, 2019, at 1:30 PM, englishride...@gmail.com wrote:
> 
> Gld you got things working again. I don't use the table index, so I actually 
> forgot it was there. I just use the letter headings to move through my 
> contacts. It works well for me, but I'll have to give the table index a shot.
> 
> 
> Thanks,
> Ari
> 
>> On Jan 16, 2019, at 7:02 PM, Carolyn Arnold <4carol...@windstream.net> wrote:
>> 
>> I did that too. 
>> 
>> Finally, I went in again, tried rotor again, some way found Done. I double 
>> tapped. The only thing I can think of is that I was editing a phone number 
>> right before supper, got interrupted, thought I hit Done after the edit. I 
>> checked back, and the edited number is there, so that's a good thing. I am 
>> thinking that I must have thought I pressed Done and actually did not with a 
>> lot of distractions. For one thing, my husband wanted to do the edit, but 
>> for some reason, couldn't manage it, but I did. It is a third number - home, 
>> work, and iPhone. So, thanks for suggestion. I am a big one on closing aps, 
>> and especially if something seems out of sync. 
>> 
>> Best regards,
>> 
>> Carolyn 
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Anna Dresner
>> Sent: Wednesday, January 16, 2019 6:38 PM
>> To: VIPhone Mailing List 
>> Subject: Re: Table Index.
>> 
>> Hi Carol,
>> 
>> Try removing Contact from the App Switcher and restarting it. If that 
>> doesn't help, restart your phone.
>> 
>> Best,
>> Anna
>> 
>> 
>> 
>> 
>>> On Jan 16, 2019, at 5:07 PM, Carolyn Arnold <4carol...@windstream.net> 
>>> wrote:
>>> 
>>> Somehow, my Table Index is not working, not navigable. I have tried to 
>>> rotor; I have tried to just double tap when I got on it. I can't make 
>>> it work and am very dependent on it with over 150 contacts, which 
>>> might not be many to some, but nevertheless, works way better with 
>>> Table Index.
>>> 
>>> Thanks for any ideas. 
>>> 
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Re: Secret iPhone & iPad Typing Tips: Trackpad Mode and more!, iMore

[Tom Lange]

I always caution my students that they need to be careful when texting or 
e-mailing with Siri or just using dictation. Relying on predictive text can be 
problematic, too. Earlier this year when the flu epidemic was especially severe 
in the Carolinas and was widely publicized on TV news and in the papers, my 
sister sent me a very well-meaning but hilarious text message in which she 
talked about the epidemic and urged me to get a fly shit as soon as possible. I 
caught the message just as I was settling into a paratransit vehicle and I just 
cracked up, especially since my sister is usually very meticulous and precise. 
I have no clue how that one slipped past her, but it did, which made it that 
much funnier. Go figure.  

> On Nov 28, 2018, at 6:39 PM, Sieghard Weitzel  wrote:
> 
> It did work for me, you have to touch the More Numbers and lightly hold for 
> about 3 seconds, then you hear the little TriTone and if you then drag your 
> finger up you get the numbers and symbols, touch a number and let go and it 
> types that number and the letters keyboard is back. This is not too bad for 
> typing a single number.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> jhii...@gmail.com
> Sent: Tuesday, November 27, 2018 7:47 PM
> To: viphone@googlegroups.com
> Subject: RE: Secret iPhone & iPad Typing Tips: Trackpad Mode and more!, iMore
> 
> I tried the holding down the thing when it said more numbers, but I couldn't 
> get that one to work.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Mr. Ed
> Sent: Tuesday, November 27, 2018 7:46 PM
> To: viphone@googlegroups.com
> Subject: RE: Secret iPhone & iPad Typing Tips: Trackpad Mode and more!, iMore
> 
> I wonder how many of these tips work with VO?
> Mr. Ed
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> M. Taylor
> Sent: Tuesday, November 27, 2018 2:30 PM
> To: viphone@googlegroups.com
> Subject: Secret iPhone & iPad Typing Tips: Trackpad Mode and more!, iMore
> 
> Secret iPhone & iPad Typing Tips: Trackpad Mode and more!
> By Rene Ritchie, 24 Nov 2018
> Tap. Shake. Press. Whether you're using an iPhone on the go or an iPad Pro to 
> get your very real work… or play… done, the more efficient you can be, the 
> better. Including typing. Especially typing. 
> Following the launch of the latest iPad Pro, even basic typing tricks like 
> trackpad mode and cursor movement spread through social with viral shock and 
> delight. Years old, many people still simply didn't know.
> Well, let's fix that now.
> I usually try to do these things in order, but this one got so much attention 
> lately I'm going to front load so you get it first. If you're using the 
> virtual keyboard you can quickly switch it to a virtual trackpad, which makes 
> precisely placing the cursor for precision edits much, much easier.
> 1.Touch and hold the Space Bar. 
> 2.Swipe your finger over the trackpad to move the cursor.
> On a 3D Touch iPhone, you can also press firmly to switch to trackpad mode, 
> and press again to switch between moving the cursor and text selection.
> On an iPad, you can just use two fingers directly on the text to move the 
> cursor, and double tap to switch to text selection.
> It's so good it kinda makes you wish external keyboards had a way to support 
> it. And on more than just 
> 
> There are a lot of settings you can toggle for the keyboard, including 
> auto-caps, auto-corrections, spell-check, caps lock, predictions, and more.
> 1.Launch Settings.
> 2.Tap on General.
> 3.Tap on Keyboard.
> 4.Toggle until you're happy.
> For most people, most of the time, the defaults are not only fine. But, if 
> they're not for you, at least not right now, fix them up just the way you 
> like them before we go on.
> Speed caps (and numbers and symbols)
> 
> If you only want to enter one number or symbol, don't tap Number or Symbol 
> button — there's a faster way!
> 1.Touch the number or symbol button and keep your finger on it.
> 2.Slide your finger up to the number or symbol you want to enter.
> 3.Let go!
> Once you're done, the keyboard will instantly switch back to text more. The 
> same works for shift when you want to enter uppercase letters!
> CAPS LOCK
> 
> When you want to SHOUT AT SOMEONE WHO IS WRONG ON THE INTERNET you don't need 
> to hit the Shift button for each letter.
> 1.Tap the shift quick twice in a row.
> 2.Type your TEXT.
> 3.Tap shift again to go back to lower case. 
> YOU'RE WELCOME.
> Special characters
> 
> Typing the letter 'e' is easy as tapping it. Typing 'èéêëēėę' is almost as 
> easy.
> 1.Touch and hold down on the letter to get a popup with alternate 
> characters.
> 2.Slide over to the alternate character you want enter.
> 3.Let go.
> On 3D Touch iPhones, you even get this really cool Taptic feedback for each 
> character… which kinda feels like 

Facebook App Annoyance: Unwanted Pop-Up

[Tom Lange]

Hi,
I’m using an iPhone 8 with the latest IOS, a Braille Sense U2 for a Braille 
display and the latest Facebook mobile app. While replying to posts, what 
appears to be a suggested contacts list will pop up and disrupt my writing, 
which, needless to say, is annoying as hell. Has anyone experienced this with 
or without a Braille display? Is there a setting in the app which will turn off 
the pop-up? 
Thanks in advance.
Tom  

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Re: Apple News app

[Tom Lange]

Hi,
I’m still running IOS 12.1.2. Using an iPhone 8 paired with my BrailleSense U2, 
I just read a rather lengthy news article in Apple News and didn’t notice any 
automatic screen refreshing. The reading experience was very smooth. I hope 
that doesn’t change with 12.1.3, as automatic refreshing is annoying, to say 
the least.
Tom 

> On Jan 24, 2019, at 4:19 PM, Richard Turner  
> wrote:
> 
> Has anyone else noticed an issue with Apple News lately since iOS 12.1 when 
> reading an article that the screen refreshes kicking VoiceOver back to the 
> top so you completely lose your place in the article?
> I've stopped using the app because of this.
> If others are experiencing this, I'll write Apple. A reinstall did not solve 
> the issue.
> Richard
> 
> 
> The most common way people give up their power is by thinking they don't have 
> any." -- Alice Walker
> 
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Re: Facebook suggestions unwanted.

[Tom Lange]

I haven’t found a way to solve the problem. I’ve searched high and low in 
Facebook settings and can’t find anything that will let me turn this behavior 
off. So, the only thing that I can do is to continue typing until the contact 
suggestion disappears, or move focus away from the edit field and return focus 
and resume typing.
I may be wrong, but I suspect that many sighted users simply ignore the contact 
suggestions and forge ahead until their post is finished and this really isn’t 
an issue for them. But for us VoiceOver users it’s a royal pain in the butt. 
Sometimes I get so annoyed with the issue that I wish that a Facebook developer 
was handy so that I could follow my own contact suggestion: my fist, in contact 
with his face.  Since that won’t happen any time soon, perhaps a scathing 
negative review in the app store is in order. Anybody want to join me?

> On Apr 3, 2019, at 4:22 PM, Malcolm Parfitt  wrote:
> 
> I am not sure whether this question has been asked before, so please excuse 
> my asking it again.
> 
> I was writing a post on Facebook just now and wanted to use the word Friday.  
> A perfectly reasonable thing to do.  However, for some reason best known to 
> Facebook it insisted on inserting the name of one of my contacts rather than 
> the word Friday.  I could not see a way of preventing this insertion of its 
> suggestion.  Has any list member solved this issue?
> 
> Thanks.
> 
> Malcolm
> 
> Sent from my iPhone
> 
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Re: Voice Dream Scanner Demo

[Tom Lange]

quite so; even Siri knows that one.

> On Apr 1, 2019, at 4:06 PM, Richard Turner  
> wrote:
> 
> 
> Actually, 42 is my favorite number because it is the answer to life the 
> universe and everything. From The Hitchhikers' Guide To the Galaxy by Douglas 
> Adams.
> Richard
> 
> 
> The most common way people give up their power is by thinking they don't have 
> any." -- Alice Walker
> 
> 
> On Apr 1, 2019, at 3:38 PM, Carolyn Arnold <4carol...@windstream.net> wrote:
> 
>> Richard, thank you for sharing the video and sharing with us on the list who 
>> have questions, your knowledge. 
>> 
>> Side bar: I didn't see your email address, so will just ask you if 42 is 
>> your favorite number because of the domino game? How I miss it since I moved 
>> from Texas. 
>> 
>> Best regards,
>> 
>> Carolyn 
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Richard Turner
>> Sent: Sunday, March 31, 2019 10:03 PM
>> To: viphone@googlegroups.com
>> Subject: Voice Dream Scanner Demo
>> 
>> I’ve put up a first take demo that is 12 minutes and 35 seconds long.  
>> Partly it is that length because I let it read one page of a document.
>> 
>> Feel free to fast forward through that.
>> 
>> It is on my web site 
>> https://nam05.safelinks.protection.outlook.com/?url=www.turner42.comdata=02%7C01%7C%7C54d3cc03be45452eb00908d6b6f2be72%7C84df9e7fe9f640afb435%7C1%7C0%7C636897551019591843sdata=YcEIUZCbrbUG7jvl50RRqgtH%2B9O0mOLF8NDLc4ZaNuY%3Dreserved=0
>>  
>> 
>>   and the direct link is 
>> https://nam05.safelinks.protection.outlook.com/?url=www.turner42.com%2FVDSDemo.mp3data=02%7C01%7C%7C54d3cc03be45452eb00908d6b6f2be72%7C84df9e7fe9f640afb435%7C1%7C0%7C636897551019601812sdata=mN7MU2GRgvutyhJiR8sAcOF5fQth8v429%2FnLRu5j68c%3Dreserved=0
>>  
>> 
>>  
>> 
>> 
>> 
>> I hope some of you find it useful.
>> 
>> 
>> 
>> Richard
>> 
>> 
>> 
>> 
>> 
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Re: Apple Pay

[Tom Lange]

Hi,
It’s been a long time since I did this, but if memory serves, I had to specify 
either a debit or credit card when setting up Apple Pay. I only use a debit 
card these days. I can’t remember when I last used Apple Pay, but using it with 
the debit card wasn’t a problem at all.

Tom

> On Mar 29, 2019, at 4:53 PM, Susie Stageberg  wrote:
> 
> So opinion seems to be divided on whether the credit card will work.
>  
> Assuming it does work, how does one go about making an actual payment?
>  
> Susie
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Mary Otten
> Sent: Friday, March 29, 2019 6:50 PM
> To: viphone@googlegroups.com
> Subject: Re: Apple Pay
>  
> No, if you’re talking about using a credit card with Apple Pay, you certainly 
> can. I don’t even have a debit card in my Apple Pay wallet, but I do have two 
> credit cards. And they both work so far as I know. I make fairly regular 
> purchases with one of them.
>  
> 
> Sent from my iPhone
> 
> On Mar 29, 2019, at 2:48 PM,   
> wrote:
> 
> I THINK YOU CAN’T USE A CREDIT CARD ANYMORE…I BELIEVE THAT IT HAS TO BE A 
> DEBIT CARD…
>  
>  
>  
> From: viphone@googlegroups.com  On Behalf Of Susie 
> Stageberg
> Sent: Friday, March 29, 2019 4:31 PM
> To: viphone@googlegroups.com
> Subject: Apple Pay
>  
> Afternoon all. I want to send money to someone using Apple Pay. I have added 
> my credit card and gone through all that. Now what do I do to actually do the 
> transaction? I have poked around in the  Wallet app and can’t figure it out.
>  
> Thanks.
>  
> Susie
>  
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Re: Facebook

[Tom Lange]

I’m not sure when this behavior was introduced, but it annoys me tremendously. 
I looked all through the settings and there doesn’t seem to be a way to turn 
that off. Too bad.

> On Feb 12, 2019, at 6:02 AM, Donna  wrote:
> 
> OMG, this happens to me also when using The Facebook app!! It is sooo 
> annoying! The only difference, when typing the names are members within the 
> group that I’m replying to the message. And at times the name does get added 
> into the message. The cursor position will also be moved to a different 
> position in my comment. Strange that this behavior doesn’t occur when posting 
> on my newsfeed. Can’t expect much more from Facebook. They fix one annoying 
> or accessibility bug, just to create a couple more. 
> 
> Donna 
> 
>> For some reason when I am typing in Facebook names from my contacts keep 
>> being announced. They are not showing up in the text field but whenever I 
>> pause while typing a name is announced.
>>  
>> Sent from Mail for Windows 10
>>  
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Re: Braille input problem in Mail app

[Tom Lange]

Hi,
This is just a wild guess, but it may be possible that you inadvertently issued 
some command from your Orbit Reader that changed your Braille input. I did that 
once a long time ago and it caused me all kinds of trouble when trying to do 
things like log into my banking app. For that reason I switched to eight-dot 
Computer Braille and left it that way. Go to Settings > General > Accessibility 
> Voiceover > Braille. Check to see what Braille Input is set to; perhaps you 
accidentally switched it to eight-dot Computer Braille. If you did, switch it 
back to either uncontracted or contracted six-dot, whichever you prefer. Just a 
thought: let us know what happens. Oh, and if anybody knows what command you 
use to switch Braille input on the fly, please post it here so that I can make 
a note of it. 
Thanks,
Tom  

> On Jan 29, 2019, at 10:06 AM, 'Harry Bell' via VIPhone 
>  wrote:
> 
> I can no longer type capital letters nor numbers in the Mail app when 
> composing emails. I am running iOS 12.1.3 on iPhone XS and an Orbit Reader 20 
> which I recently updated to firmware version 01.01.57. Capital letters and 
> numbers work fine in Notes, Pages, Contacts and Calendar but not in the Mail 
> app nor in the Safari search bar. Because I updated both iOS and the Orbit 
> firmware very recently, I have no idea where the fault lies. Does anyone have 
> such problems or solutions?
> Thanks
> Harry
> 
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Re: Apple News app

[Tom Lange]

Hi,
I updated to IOS 12.1.3 last night and I just re-tested Apple News again just a 
few minutes ago. This time around I didn’t use a Braille display; I selected an 
article, opened it, did the two-finger swipe down and let VO chatter away. 
Again, the reading experience seemed to be nice and smooth, or perhaps I didn’t 
notice the refresh. Hmmm. 

Tom 

> On Jan 25, 2019, at 8:59 AM, Sieghard Weitzel  wrote:
> 
> Hmm, what language is this?
>  
> From: viphone@googlegroups.com  On Behalf Of 
> matthew dyer
> Sent: Friday, January 25, 2019 8:26 AM
> To: viphone@googlegroups.com
> Subject: RE: Apple News app
>  
> YsIhavenotesteedit.Thanksforconfermingit.Iwillsendamessagetoappleaccessiibilityandrporttheissue.
>  
>  
> Matthew
>  
>  
>  
> From: viphone@googlegroups.com  On Behalf Of 
> Richard Turner
> Sent: Thursday, January 24, 2019 7:19 PM
> To: viphone@googlegroups.com
> Subject: Apple News app
>  
> Has anyone else noticed an issue with Apple News lately since iOS 12.1 when 
> reading an article that the screen refreshes kicking VoiceOver back to the 
> top so you completely lose your place in the article?
> I've stopped using the app because of this.
> If others are experiencing this, I'll write Apple. A reinstall did not solve 
> the issue.
> Richard
>  
> 
> The most common way people give up their power is by thinking they don't have 
> any." -- Alice Walker
>  
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Voice OCR App: Preliminary Impressions

[Tom Lange]

Hi,
I just love it when new apps come along when I least expect them, and tonight’s 
new arrival was no exception. I was really excited when I saw the Voice app 
announcement, and as soon as I got home from work I downloaded it from the app 
store, installed it, grabbed a quick dinner, turned on the baseball game and 
proceeded to put Voice through its paces. Here are my preliminary impressions. 
I hope you don’t mind. 
The first thing I noticed was that Voice  OCR wouldn’t respond to my voice 
commands and I could find no way to enable the mic, either in the Voice app’s 
settings or in the Settings applet. Any tips?
I had a couple of pieces of snailmail to go through, just scanning the 
envelopes to see what I had. Voice’s edge detection was almost instantaneous, 
and the Capture button was easy to find, along with other screen elements. I 
took pictures of each envelope free-hand, tapped  the Done button and the 
images were processed fairly quickly and accurately. 
Next I tried scanning pages from a magazine that I had lying around. Pages 
contain ads and coupons, so I expected print quality to be somewhat problematic 
for scanning, but I have to say that Voice did a very good job with each page, 
even when scanned upside down and with a deliberate 45-degree skew. There were 
some scanning errors, but there was very little gibberish. 
The Export feature is very nice. I was able to export scanned pages to a PDF 
document and copy the pdf file to Voice Dream Reader using the Share Sheet. The 
pdf was clean and easily read by Voice Dream Reader. Likewise, I was able to 
export as text, then, using the Share sheet,  copy that text to an e-mail 
message which I almost sent to this list.
Automatic mode could be really handy, especially while using my Fopydo scanning 
stand, but I’d like to be able to increase the time between scans; I found 
myself  barely getting pages lined up just right before the next shutter click. 
Results with the Fopydo and automatic scanning were quite good as well, but the 
app bogged down a couple of times, so I’ll try it again after rebooting the 
phone.

I’ll have more to say about this app as time goes on, but for now I’d say that 
Voice OCR is pretty good and well worth spending some time with.

Tom 
  

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Re: Apple Music Questions

[Tom Lange]

Hi,
I don’t see that. Using the app with and without a Braille display, I navigated 
to the bottom of the list, where I found the player window. Swiping left or 
doing the Braille equivalent, I found a table index, then the last item in the 
list, but no count. I’m puzzled.

Tom 

> On Jun 10, 2019, at 1:11 PM, Jennie Facer  wrote:
> 
> If you look at the very bottom of your song list, it will tell you how many 
> songs you have in your library. I only have an answer to your first question.
> 
> Jenn
> 
> Jenn and Kumi
> 
>> On Jun 10, 2019, at 7:29 AM, Tom Lange  wrote:
>> 
>> Hi all,
>> I’ve been a huge fan of Apple Music since it first became available, and 
>> I’ve amassed a huge library in the cloud; we’re talking thousands upon 
>> thousands of albums. I have a couple of questions. First, is there a way I 
>> can get an accurate count of how many albums are in my library? A 
>> year-a-half ago I somehow stumbled across that information, and at that time 
>> the count was around  four thousand. I’d be willing to bet that  the 
>> collection has grown by at least another couple of thousand. 
>> Second, when I bring up some albums, not all of the tracks are included, yet 
>> I’ll find them elsewhere on another album, perhaps a greatest hits 
>> collection or an anthology. My guess is that Apple does that to save 
>> storage, but if I want to play an album start to finish, it would be nice to 
>> have all of its tracks available. Any thoughts on this? 
>> Thanks in advance.
>> Tom
>> 
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Re: Apple Music Questions

[Tom Lange]

Hi Ian,
Thanks for the tip. I only have a few albums downloaded to my phone, for a 
total of 89 songs. The rest are in the library in the cloud. I don’t use iTunes 
for Windows and don’t plan on doing so for the foreseeable future. iTunes for 
Windows is one of those programs that I dislike intensely, as it’s a clunky old 
beast with a crappy user interface, in my opinion, so when my old Toshiba 
laptop bit the dust I didn’t bother to install it on my replacement machine. 

> On Jun 11, 2019, at 5:19 AM, Ian Robinson  wrote:
> 
> Hi Tom,
> 
> To find out how many music tracks are on my phone, I open the Settings app, 
> go to General, then About.  I'm not sure if the figure just refers to tracks 
> in the Music app, or any mp3 file on the device.  Also, I don't know what 
> happens if someone adds tracks to their library, but doesn't download them.  
> I've got the Music app set to download tracks automatically when I add them 
> to the library.
> 
> Alternatively, using iTunes on Windows, I can export the list of tracks in my 
> library to a text file and open it in a spreadsheet, then just check to see 
> how many rows there are.
> 
> Regards.
> 
> Ian
> 
> 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Tom 
> Lange
> Sent: 10 June 2019 14:30
> To: vi-phone list 
> Subject: Apple Music Questions
> 
> Hi all,
> I’ve been a huge fan of Apple Music since it first became available, and I’ve 
> amassed a huge library in the cloud; we’re talking thousands upon thousands 
> of albums. I have a couple of questions. First, is there a way I can get an 
> accurate count of how many albums are in my library? A year-a-half ago I 
> somehow stumbled across that information, and at that time the count was 
> around  four thousand. I’d be willing to bet that  the collection has grown 
> by at least another couple of thousand. 
> Second, when I bring up some albums, not all of the tracks are included, yet 
> I’ll find them elsewhere on another album, perhaps a greatest hits collection 
> or an anthology. My guess is that Apple does that to save storage, but if I 
> want to play an album start to finish, it would be nice to have all of its 
> tracks available. Any thoughts on this? 
> Thanks in advance.
> Tom
> 
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Re: Battery Level Alarms

[Tom Lange]

Hi folks,
I use an iPhone 8 with an Apple battery case and,  if I understand things 
correctly, the battery in the Apple case is used and discharged before the 
phone’s battery kicks in. Consequently the phone’s battery level very rarely 
gets low. Is that harmful to the phone’s battery in the long run or should I 
use the phone out of the case and let it go through a charge/discharge cycle or 
two from time to time?
Tom
  

> On Jun 24, 2019, at 5:44 AM, Christopher Chaltain  wrote:
> 
> Not that I'm aware of, and I don't know why anyone would want to.
> 
> --
> Christopher (CJ) on the move
> chaltain at Gmail
> 
> Sent with AquaMail for Android
> https://www.mobisystems.com/aqua-mail
> 
> 
> 
>> On June 24, 2019 8:21:43 AM James English  wrote:
>> 
>> Is there a way of overriding this?
>> 
>>> On 6/24/19, Christopher Chaltain  wrote:
>>> No, the electronics in the phone and battery prevent this from happening.
>>> 
>>> --
>>> Christopher (CJ) on the move
>>> chaltain at Gmail
>>> 
>>> Sent with AquaMail for Android
>>> https://www.mobisystems.com/aqua-mail
>>> 
>>> 
>>> 
>>> On June 24, 2019 12:40:22 AM James English 
>>> wrote:
>>> 
 Hello,
 
 On a related point, is there a way of overcharging the battery, if I
 was deliberately attempting to do this?
 
> On 6/24/19, Sieghard Weitzel  wrote:
> I wouldn't worry about it, but if you are I would call Apple.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of
> Harshit Jaithwar
> Sent: Sunday, June 23, 2019 7:26 PM
> To: viphone@googlegroups.com
> Subject: Re: Battery Level Alarms
> 
> Hello all, but my iPhone X never says 100% on AC power. It’s always
> sounds
> 100% charging even letting it charge for hours.  I am using genuine
> charger
> and lightning cable. I have done everything from my side like
> recalibration
> of battery to changing the genuine charger. Anyone has any solution for
> this?
> 
> Thank you in advance!
> 
> 
> Sent from my iPhone
> 
>> On 21-Jun-2019, at 21:53, Carolyn Arnold <4carol...@windstream.net>
>> wrote:
>> 
>> Exactly. That is what my phone says something like 100 percent charged,
>> on
>> AC.
>> 
>> Best regards,
>> 
>> Carolyn
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
>> Behalf Of Wayne Merritt
>> Sent: Friday, June 21, 2019 12:10 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Battery Level Alarms
>> 
>> I have heard of a Siri Shortcut that will alert you when the battery
>> reaches 100%. I'm not concerned with this though, when my battery hits
>> 100%, the phone switches from charging to AC Adapter in the status bar.
>> Batteries have vastly improved in the last 5-20 years. In short, it is
>> not
>> possible to over charge like it once was.
>> 
>> Wayne
>> 
>>> On 6/21/19, Sieghard Weitzel  wrote:
>>> There is no need, the iPhone battery simply turns off when it is
>>> fully charged, you can't overcharge it.
>>> 
>>> -Original Message-
>>> From: viphone@googlegroups.com  On Behalf
>>> Of Holly
>>> Sent: Thursday, June 20, 2019 9:14 PM
>>> To: viphone@googlegroups.com
>>> Subject: Re: Battery Level Alarms
>>> 
>>> I have an iPhone 7, and it alerts me when the battery gets to 20%,
>>> but that is the only alert.  No alert that tells you the battery is
>>> at high levels, as far as I know.
>>> 
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Apple Music Questions

[Tom Lange]

Hi all,
I’ve been a huge fan of Apple Music since it first became available, and I’ve 
amassed a huge library in the cloud; we’re talking thousands upon thousands of 
albums. I have a couple of questions. First, is there a way I can get an 
accurate count of how many albums are in my library? A year-a-half ago I 
somehow stumbled across that information, and at that time the count was around 
 four thousand. I’d be willing to bet that  the collection has grown by at 
least another couple of thousand. 
Second, when I bring up some albums, not all of the tracks are included, yet 
I’ll find them elsewhere on another album, perhaps a greatest hits collection 
or an anthology. My guess is that Apple does that to save storage, but if I 
want to play an album start to finish, it would be nice to have all of its 
tracks available. Any thoughts on this? 
Thanks in advance.
Tom

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Re: iOS 12.3 upgrade comments?

[Tom Lange]

Hi,
I installed 12.3 on Monday and so far everything seems okay, no major glitches 
so far. I thought I’d heard somewhere that 12.3 has some accessibility 
fixes/enhancements, but, as usual, Apple doesn’t seem to provide any details. I 
would expect that Applevis may have some information.

Tom

> On May 16, 2019, at 7:26 AM, Alan Lemly  wrote:
> 
> Hi List,
>  
> I almost missed this latest iOS upgrade due to the dearth of posts regarding 
> its release. I expect it must be an uneventful upgrade since there has been 
> so little comment but could someone who's done it confirm that?
>  
> Thanks in advance.
>  
> Alan Lemly
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Re: Weather gods not working for me

[Tom Lange]

Hi,
Just tried is a couple moments ago here in west Los Angeles and I didn’t notice 
any error messages; seems to be working fine. 

Tom


> On Jun 26, 2019, at 2:06 PM, Richard Turner  
> wrote:
> 
> Same issue here.
> I suspect they have an issue on their end that hopefully won't take long to 
> fix.
> 
> Richard
> 
> 
> Check out my web site at: www.turner42.com
> “The Hitch Hiker's Guide to the Galaxy has this to say on the subject of 
> flying.  There is an art, it says, or rather, a knack to flying. The knack 
> lies in learning how to throw yourself at the ground and miss." --Douglas 
> Adams, from Life, The Universe and Everything, p.59
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Gordon
> Sent: Wednesday, June 26, 2019 1:59 PM
> To: viphone@googlegroups.com
> Subject: Weather gods not working for me
> 
> I was wondering if the rest of you are getting the weather data not available 
> thing like I am.
> 
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Re: Adding Apps to the Share Sheet

[Tom Lange]

Hi. Yes I did check the buttons and I saw no sign of voice dream Scanner.


> On Apr 24, 2019, at 8:33 AM, Sieghard Weitzel  wrote:
> 
> Did you check under the two More buttons on the share sheet? Not all apps 
> which support the sharesheet are visible and you may need to enable them.
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Tom 
> Lange
> Sent: Wednesday, April 24, 2019 7:12 AM
> To: vi-phone list 
> Subject: Adding Apps to the Share Sheet
> 
> Hi,
> Is there a way to add apps to the Share Sheet in IoS? If so, I’d really like 
> to do this.
> Yesterday I received a text message from a vendor and the text had  an 
> attached UPS tracking notice. When I tapped on the image I then had a chance 
> to view and share it.  When I shared it, I saw my usual array of apps 
> including KNFB Reader and Prizmo but I didn’t see Voice Dream Scanner, so I 
> had to save the picture to my photos and then import the photo into Voice 
> Dream Scanner. That, by the way, worked wonderfully and I saved the notice to 
> Voice Dream reader for later reference.
> So, if there’s a way to update the share sheet on my device, that would be 
> very nice indeed. 
> Thanks in advance for any suggestions.
> Best regards,
> Tom
> 
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Adding Apps to the Share Sheet

[Tom Lange]

Hi,
Is there a way to add apps to the Share Sheet in IoS? If so, I’d really like to 
do this.
Yesterday I received a text message from a vendor and the text had  an attached 
UPS tracking notice. When I tapped on the image I then had a chance to view and 
share it.  When I shared it, I saw my usual array of apps including KNFB Reader 
and Prizmo but I didn’t see Voice Dream Scanner, so I had to save the picture 
to my photos and then import the photo into Voice Dream Scanner. That, by the 
way, worked wonderfully and I saved the notice to Voice Dream reader for later 
reference.
So, if there’s a way to update the share sheet on my device, that would be very 
nice indeed. 
Thanks in advance for any suggestions.
Best regards,
Tom

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Re: How to lock rotation on the iPad

[Tom Lange]

Hi,
I’d have to check this, but I seem to recall that some iPads have a switch by 
the volume control(s) which can be used to lock rotation.

Tom


> On Aug 12, 2019, at 5:37 AM, Debby Hill  wrote:
> 
> Hi Brian,
> 
> Yes, I think so. I have an iPad Air 2, and I found it in the control center.
> 
> Take care and have fun!
> 
> DebbyOn Aug 11, 2019 9:01 PM, brian albriton  wrote:
>> 
>> Someone casually asked me how to lock rotation on the iPad. Is it done the 
>> same way as on the iPhone? 
>> 
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An OOTunes Question

[Tom Lange]

Hi all,
I have some recordings in OOTunes that I’d like to transfer from my iPhone to a 
computer.  Is that possible, and if so, can anyone give me step-by-step 
instructions for how to do that? 
Thanks in advance.

Tom

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Re: is the Zell iPhone app accessible?

[Tom Lange]

Hi,
I bank with Chase and, although I have the Zelle app, I never use it, as Zelle 
is offered as a payment option  within the Chase app itself.  That option is 
called Chase QuickPay with Zelle, and it’s extremely easy to use. 
I’ve used PayPal several times over the last year and have had good luck with 
it too, though I did get charged a few extra bucks when I bought a computer 
from someone on this list using the Friends and Family option rather then Goods 
and Services. I’m not sure why that happened. Next time I use PayPal I’ll have 
to  pay closer attention to ensure that that doesn’t happen again.
Tom 

> On Aug 26, 2019, at 4:30 PM, TaraPrakash  wrote:
> 
> Paypal probably charges a fee when you receive money Zelle does not. With 
> zelle the money straightaway can go to your bank, with paypal there is an 
> extra step involved. One can leave money in paypal but the use of paypal is 
> still very limited. 
> 
> Sent from my iPhone
> 
>> On Aug 26, 2019, at 2:20 PM, Arlene  wrote:
>> 
>> Karen, why would you rather use zell than Pay pal. I'm just curious since I 
>> never used zell and just found about it from Joshua's message. Thank you.
>> - Original Message - From: "'Karen Delzer' via VIPhone" 
>> 
>> To: 
>> Sent: Monday, August 26, 2019 10:26 AM
>> Subject: Re: is the Zell iPhone app accessible?
>> 
>> 
>>> We've found it to be quite reliable and easy.  Sending money  has proven to 
>>> be immediate in our cases. As I understand it, you can send money to just 
>>> about anyone, I think, with an e-mail address. I didn't need the info, so 
>>> am not up on it, really. But do check with your bank and see. I'd rather 
>>> use it than PayPal, that's for certain.
>>> 
>>> Karen
>>> 
>>> 
>>> 
>>> 
>>> At 08:12 AM 8/26/2019, you wrote:
 Hi to all.  Someone on an email list was thinking about purchasing
 something I'm selling.  However, they asked me if I had a Zell
 account.  I don't have zell, I usually use paypal.  Does someone on
 this list use Zell.  If so, is the app accessible and is it easy to
 use?  If I do get zell, I'll contact my local bank and see if it is
 listed as a bank that would work with zell.  Thanks for all the great
 help on this list.
 
 --
 Joshua Hendrickson
 
 Joshua Hendrickson
 
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Re: Identifi App No Longer Available

[Tom Lange]

I used Identifi on my iPhone 8 just the other day, and it worked fine. All my 
32-bit apps should be gone now, right? 
Btw, I searched for Anmol Tukrel in the app store and didn’t find him. 

Tom

> On Aug 27, 2019, at 5:22 PM, Richard Turner  
> wrote:
> 
> I remember it, but I'm not sure why it died unless it was the shift over to 
> 64 bit apps.
> 
> Have you tried searching the app store for his name?
> 
> 
> Richard
> 
> Always look out for #1, and be careful not to step in #2. 
> 
> 
>> On Aug 27, 2019, at 5:13 PM, Tom Lange  wrote:
>> 
>> Does anybody out there remember and/or still use the Identifi app developed 
>> by Anmol Tukrel? I got it from the app store back in 2016 and have found it 
>> useful for identifying objects, reading text, all kinds of nifty stuff. I’ve 
>> shown it to my students and two of them tried to find it in the U.S. app 
>> store. When I clicked on its link at the applevis web site I was told that 
>> it’s no longer available. Does anybody know when it was withdrawn and why? 
>> 
>> Thanks,
>> Tom 
>> 
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Identifi App No Longer Available

[Tom Lange]

Does anybody out there remember and/or still use the Identifi app developed by 
Anmol Tukrel? I got it from the app store back in 2016 and have found it useful 
for identifying objects, reading text, all kinds of nifty stuff. I’ve shown it 
to my students and two of them tried to find it in the U.S. app store. When I 
clicked on its link at the applevis web site I was told that it’s no longer 
available. Does anybody know when it was withdrawn and why? 

Thanks,
Tom 

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Re: ios13.2.2 is out

[Tom Lange]

Hi,
Nope, the focus issue in Mail is still there as far as I can tell. I just 
updated to 13.2.2 a couple hours ago so I need to fiddle with it for a while 
before concluding that the focus bug is deceased. I don’t think the Raid has 
killed him off yet.  Iince I remember first encountering him back in IOS 5 or 
6, and he disappeared, only to rear his ugly head  again
in IOS 13, it might take a nuclear blast to completely do him in, lol.

> On Nov 7, 2019, at 3:55 PM, kelby carlson  wrote:
> 
> 
> Most of the bugs I encountered in updating to iOS 13.2 are still there, 
> though the focus problems in mail seem to be gone. Still getting the 
> misspelled words rotor action is still there when it doesn't need to be.
> 
>>> On Nov 7, 2019, at 4:06 PM, Davy Cuppens  wrote:
>>> 
>> 
>> Hi folks
>>  
>> Please report any solutions if there are some for voiceover usage.
>> Apple nolonger mentions fixes for accessibility in their release notes.
>> Davy
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Annoying Facebook App Issue and a VoiceOver Question

[Tom Lange]

Hi,
For quite some time now, I’ve had this annoying issue when posting or 
commenting on people’s posts in the Facebook app. The scenario goes like this:
I’m typing away, either on the onscreen keyboard, or, more frequently on my 
Braille display. I’ll enter part or all of a word and WHAM! up pops someone’s 
name, completely stealing focus away from my eloquent prose, ha ha. At that 
instant I verbally utter some eloquent and dare I say vociferous curses which 
fortunately won’t make it into my post or comment. I then have to do a lot of 
fiddling about to regain focus on the edit field where I was writing. My 
question, therefore, is whether there’s a way to stop Facebook from popping up 
what it thinks are contact suggestions? If not, is there a way to tell 
VoiceOver to ignore those popups and maintain focus where I’m editing? Thanks 
in advance for any suggestions.
Tom  

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Re: Repeating Notifications

[Tom Lange]

I’m running IOS 13.3 and I’ve noticed that notifications will repeat until 
they’re activated by double-tapping them or dissmissing them. To dismiss them, 
I usually flick down until I hear VO say “Dismiss”, then double-tap and the 
notification disappears. 

Tom l

> On Oct 30, 2019, at 8:01 PM, Andy Baracco  wrote:
> 
> 
> Since I upgraded to IOS 13.2 I get notifications that repeat every minute.  
> How do I stop this behavior?
>  
> Andy
>  
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Braille Table in the Rotor

[Tom Lange]

Hi,
I have a couple of questions about Braille Table in the rotor. I use my iPhone 
with a Braille display frequently; in fact, I’m using one now. I have input set 
to eight-dot and output set to contracted. I have NOT switched over to using 
UEB yet and, frankly, I don’t plan to do it until it’s absolutely necessary. 
So, my questions are these:
1. Apple has set the system Braille table to UEB and I can add English US if I 
want to, so I did. Can I set the system Braille table  to English US if I want 
to? Last I checked, I couldn’t find a way to do that.
2. Regardless of the answer to question 1, can I get rid of Braille Table in 
the rotor? If I’ve set my preferred Braille table and don’t see a need to 
change it on the fly, why would I need Braille table in the rotor?

These questions have been bugging me since IOS 13 came out.

Tom 

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Pleasant surprises

[Tom Lange]

Hi,
Some of you may recall that I was quite annoyed that the Nearby Explorer app 
stopped working  on my iPhone 8 after I updated to IOS 13. After updating to 
13.2, While I was on my afternoon break, standing outside campus having a 
smoke, I launched the full version, not the online version of Nearby Explorer 
and it immediately asked if I wanted to allow connection to Bluetooth devices, 
to which I responded by clicking the Allow button. The familiar main screen 
popped up just as it used to do, complete with accurate address info, 
approaching intersection and everything else I expected to see. Surprised the 
hell out of me. I had to get back to class, so I closed it down, thinking that 
it might just be a fluke. But, as I write this on my way home, in Braille I 
might add, it’s back up and running again, which is very nice indeed. And, I’m 
happy to say that editing messages in the native Mail app, while not perfect, 
is working a bit better. Thought you all might like to know. 

Cheers!
Tom 

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Re: iOS 13.2 released what about the persisting bugs

[Tom Lange]

Good question. At first glance, it would seem that there are still focus issues 
in the mail app, but I’ll have to bang on it for a while, especially with 
Braille, which has been especially troublesome for me of late. Since I’ve only 
had 13.2 on my phone for just over an hour, I can’t tell you much. Btw, I can 
reach  the status bar with  an s-chord. Mo6e on all this stuff later.

Tom  

> On Oct 28, 2019, at 1:11 PM, Davy Cuppens  wrote:
> 
> Hi folks
> 
> What about the focus bugs in mail and especially in the notification center? 
> Are there any solutions?
> Davy
> 
> -Oorspronkelijk bericht- From: Larry Smith
> Sent: Monday, October 28, 2019 9:00 PM
> To: 'Marcio' via VIPhone
> Subject: iOS 13.2 released.
> 
> The public release of iOS 13.2 is now available for all to download.
> 
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Disgusted with Braille in IOS 13.1.3

[Tom Lange]

Hi,
I’m using a Braille Sense U2 with an iphone 8 running IOS 13.1.3 and I’m really 
disgusted with how this combination is working, particularly when it comes to 
doing any kind of lengthy text editing. Cursor routing becomes erratic. 
Voiceover can slow down and crash. It’s just awful. I could go into detail, but 
VO will probably give me trouble while I do so. Anybody else out there having 
trouble with Braille displays in IOs 13? 
Tom

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Re: Disgusted with Braille in IOS 13.1.3

[Tom Lange]

> 
> Hi
> Most of the text editing that I do on the phone is in the native mail app or 
> on Facebook app.  Cursor routing is an issue,  VO gets sluggish and can 
> crash, and losing focus is also a problem. It’s driving me nuts. I haven’t 
> seen Braille getting this flakey in years. 
> 
> On Oct 22, 2019, at 1:52 PM, Sharonda Greenlaw  wrote:
> 
> I would say the biggest problem I see is not being able to route the
> cursor using my braille display. Now, I always have to use VO to make
> sure that it is on the correct line; then I can route the cursor. But
> it's a royal pain.
> 
> On 10/22/19, Richard Turner  wrote:
> tom,
> When you say long text editing, what app are you in?
> Are you talking text messages, or other apps?
> Knowing that would help trying to ,duplicate the issue.
> 
> 
> 
> 
> Richard
> "Reality is the leading cause of stress for those who are in touch with
> it."
> -- from The Search for Signs of Intelligent Life in the Universe, by Jane
> Wagner
> 
> 
> On Oct 22, 2019, at 10:22 AM, "kheve...@earthlink.net"
>  wrote:
> 
> Tom, I have not taken the plunge to ios 13 because I understand there are
> many problems with braille devices.  So, am trying to hold off till those
> bugs are fixed.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Tom Lange
> Sent: Tuesday, October 22, 2019 9:50 AM
> To: vi-phone list 
> Subject: Disgusted with Braille in IOS 13.1.3
> 
> Hi,
> I’m using a Braille Sense U2 with an iphone 8 running IOS 13.1.3 and I’m
> really disgusted with how this combination is working, particularly when it
> comes to doing any kind of lengthy text editing. Cursor routing becomes
> erratic. Voiceover can slow down and crash. It’s just awful. I could go into
> detail, but VO will probably give me trouble while I do so. Anybody else out
> there having trouble with Braille displays in IOs 13?
> Tom
> 
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Re: Need to replace iPhone 8 looking for pros/cons of iPhone 11 vs iPhone X

[Tom Lange]

Hi,
Over the past year that I’ve had my iPhone 8 it has run hot, which, by the way, 
is not uncommon. Consequently the battery swelled and the left side of the 
screen above the mute switch and volume controls separated from the chassis 
just enough that I could insert a fingernail. I don’t have Apple Care but 
that’s not a problem in this case. At the Apple store, I was told that even 
though my phone was out of warranty, Apple would repair or replace the phone at 
no charge. Apple took the phone, sent it somewhere and gave me a loaner to use 
while my phone was being checked out. Turns out my iPhone 8 was easily fixed 
and returned to the Apple store. I got an e-mail saying it was ready for pickup 
and next day I was able to exchange the loaner for my phone.
Had I been faced with a costly repair I probably would have upgraded to an 
iPhone 11, depending on what AT would charge me per month.  

> On Nov 20, 2019, at 2:46 PM, Sieghard Weitzel  wrote:
> 
> If you really end up upgrading then by all means get the 11 or 11 Pro. If 
> you don't mind sharing how much do you pay each month and what do you get for 
> it, i.e. how much data, do you get unlimited calling and texting?
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Donald 
> Raikes
> Sent: Tuesday, November 19, 2019 9:22 AM
> To: viphone@googlegroups.com
> Subject: Need to replace iPhone 8 looking for pros/cons of iPhone 11 vs 
> iPhone X
> 
> Hi,
> 
> Recently my Iphone 8 has been suffering from some battery issues (not holding 
> a charge), plus two weeks ago the screen cracked, so it looks like it is time 
> to upgrade my phone.
> 
> According to verizon, I can get an iPhone 11 64gb for the same monthly 
> payment I am making now on the iPhone 8.
> 
> My questions are:
> 
> 1.  Have enough of the bugs been shaken out of the iPhone 11 series to make 
> it a reasonable choice?
> 2.  Would the iPhone X series be a better choice?
> 
> How hard is it to get used to not having an actual home button?  I know that 
> the iPhone X/XR/XS don't have the actual home button, and a friend let me try 
> her ipad without the home button and it seemed difficult to navigate without 
> the physical button.
> 
> Also, which case would everyone suggest for the 11 or X depending on which I 
> get?
> 
> 
> Any suggestions/reccommendations are greatly appreciated.
> 
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Re: please help to confirm these bugs or not

[Tom Lange]

> 
> I’m using the latest build with my iPhone 8 and a Braille Sense U2. An 
> s-chord won’t get me to the status bar on any home screen. I’m curious about 
> what others on the list will say, but it seems that Braille on IOS 13 is much 
> less stable than Braille on prior versions
> On Oof IoOS.  



> t 3, 2019, at 6:34 AM, Richard Turner  wrote:
> 
> 
> The adding an unknown caller to the contacts works fine.
> You are mislead however, when it opens the contact VoiceOver says “is 
> editing” but in fact, it isn’t.
> Double tap on the First Name field and you can enter text without having to 
> go to a different field first.
>  
> I believe the Go To Status Bar command is broken   from the home screen with 
> any Bluetooth keyboard, braille or QWERTY.  It works from within a folder 
> though.
>  
> I reported that one under the 13.1 beta cycle.
>  
>  
> Richard
>  
>  Live long and prosper
>  
>  
> Check out my web site at: www.turner42.com
>  
> From: viphone@googlegroups.com  On Behalf Of Davy 
> Cuppens
> Sent: Thursday, October 3, 2019 6:17 AM
> To: viphone@googlegroups.com
> Subject: please help to confirm these bugs or not
>  
> Hi folks
>  
> First when being called by an unknown number and afterwards you want to add 
> that number as a contact, when filling in the forst name, you cannot edit 
> this field with voiceover.
> Workaround: change the vo cursor to another field, go back and then you can 
> type.
>  
> Second, a possible brail command bug.
> Situation: go to the home screen and press space+s thus space dots 234 to go 
> to the status bar. This nolonger works for different people I know about.
> Regards
> Davy
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> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 

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Sharing A Book

[Tom Lange]

Hi,
Some years ago I decided to learn about Macs, so I went to the iBooks store and 
bought Tim Snipfen’s book entitled Mastering The Macintosh With VoiceOver.
The book is still on my iPhone and I refer to it from time to time. Anyway, I 
just started working with a new student and told her about the book. We went 
looking for it and it doesn’t seem to be available anymore. While doing a 
Google search for it, I found an article dated some time in 2016 which said 
that the book was being offered for free in the iBooks store. The article had a 
link to the book, but the link is of no use.
Since the book is “out of print” and was at one time being offered for free, 
would it be legal to give a copy of the book to my student or anyone else who 
might be interested? If so, how can I do that? I tried saving it to Voice Dream 
Reader and it didn’t show up in Voice Dream Reader’s library. I went into the 
Books app’s library and attempted to share it with my student via AirDrop. No 
go. 
Btw, neither Bookshare nor Bard have it. Any ideas?
Thanks in advance.
Tom

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Mail App Question: Hey, Where Did Text Selection Go?

[Tom Lange]

Hi,
Well, yet again I’m contemplating switching mail apps on this iPhone 8. 
Yesterday, and again this morning, I was using the native Mail app to reply to 
someone’s message and couldn’t find Text Selection in the rotor. Btw, this is 
with IOS 13.3.1. Where did that ability go? I could swear that I had Text 
Selection in the rotor but I just don’t see it in the mail app.
Oh yeah, and I’m really happy about VO crashing and restarting as I write this, 
too. AAGH!

Tom

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Persistent Annoying Issues In The Mail App

[Tom Lange]

Hi all,
I’m running an iPhone 8 with IOS 13.3.1. Every time I update IOS I keep hoping 
that maybe, just maybe, Apple will finally fix the following 
issues that I’m having with the native Mail app.
First, when flicking through a list of messages then deleting one, it’s highly 
unlikely that focus will remain at the message before the one that I just 
deleted. There’s no telling where focus will be, but more often than not I end 
up having to scroll or flick back down through the list to a message that I 
want to read, at which time I can open it.
Second, if I open a message thread that I’ve never viewed, odds are pretty good 
that the message that pops up is not the first message in the thread, and I 
have to use the rotor, select Messages, then flick up until I find the first 
message. As a side note, VO will speak the number of the message that I land 
on, for example, Message 2 or Message 3, et cetera, but that information won’t 
show up on my Braille display. And don’t even get me started on how flakey 
Braille support can be. 

Is anybody else having these issues, or am I the lone voice crying out in the 
wilderness?

Tom

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Native Mail App Question

[Tom Lange]

Hi all, 
Once again I’m writing about the native Mail app for IOS. As many of you know, 
I’ve fussed aplenty about focus issues with VoiceOver and other issues that 
contribute to my love/hate relationship with Mail. I won’t belabor those things 
lest I be tempted to launch into yet another rant, and y’all don’t need that.
Okay, having said that, I’m really curious about the user experience with  and 
without Zoom. I’m assuming that many of us know  sighted folks who also use 
Mail. Maybe  some of you out there use Zoom with it instead of VoiceOver. Do 
Zoom users experience annoying focus issues with Mail? When using Zoom and 
opening a previously-unopened message thread, is it common to be placed into 
anything other than the first message? What kinds of issues are sighted users 
experiencing with Mail? These are  just a couple of questions that I’ve 
wondered about as I’ve battled the Mail app with VoiceOver over the past few 
days and I’m curious what people have to say.
Thanks,
Tom 

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Netflix and AirPlay

[Tom Lange]

Hi,
I’m  using an iPhone 8 with IOS 13.3. I also have a pair of Sonos-1 speakers 
that I use when playing podcasts or Apple Music. The other night I wanted to 
check out something on Netflix and I couldn’t find any way to direct the sound 
to the Sonos speakers through AirPlay. Does Netflix support AirPlay, and if so, 
how can I turn it on? 
Thanks in advance.
Tom

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Re: update facebook and it is a good one

[Tom Lange]

Hi,
I wasn’t able to find the update listed but I still managed to find it  by 
double-tapping My Account > Purchased, then locating Facebook and 
double-tapping on its name. My original intent was to look at the version 
history, but right away I saw the Update button so I double-tapped that and the 
download began. I still have yet to test it extensively but so far so good.

Tom 

> On Jan 8, 2020, at 1:46 PM, Duane Steele  wrote:
> 
> Thanks for the good news about Facebook.  I went into the APP store just now 
> and the latest update isn't available where I am just yet.  But when it is, 
> I'll download it and share your news with my friends.
> 
> 
> Peace & Blessings,
> Pastor Duane L. Steele
> Phone (276) 730-5194
> 
>>> On Jan 8, 2020, at 4:11 PM, Davy Cuppens  wrote:
>>> 
>> 
>> Hi folks
>>  
>> Simple and short message. Update fb v252 fixes the issue of random crashes 
>> when reading ones newsfeed.
>> Regards
>> Davy
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Apple Music Question

[Tom Lange]

Hi,
I have an annoying problem with the Apple Music app and I wonder if there’s a 
simple work-around. When I look at my library I can find listings by artist, 
album, song, et cetera and double-tap something to view a track listing and 
play a selected song. However, when I go into the For You Tab and attempt to 
bring up a track list for an album, I get thrown into the Browse Tab. Has 
anybody else noticed this and is the a work-around?  I’m using IOS 13.3.

Thanks,
Tom
 

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Re: Has Anyone Ordered From Little Caesars Pizza Before

[Tom Lange]

 I refuse to use door dash. The first time I tried them I was successful and 
the second time they declined a perfectly fine debit card that I’ve been using 
for two years. Their support was of absolutely no help whatsoever. So I figured 
if they don’t want my business screw them.

> On Apr 3, 2020, at 7:11 PM, Shirley Baker  wrote:
> 
> Well, as I said yesterday, I put my order in the cart and went to enter my 
> payment info and there was no edit fields that I could find so that's why I 
> couldn't complete the order. I even called to get help but no one answered 
> the phone. I am good at placing other food orders and grocery store orders 
> but it just didn't work with Little Caesars.
> 
> Sent from my iPhone
> 
>> On Apr 3, 2020, at 9:04 PM, Andy Baracco  wrote:
>> 
>> I agree completely!
>> 
>> Andy
>> 
>> - Original Message - From: 
>> To: 
>> Sent: Friday, April 03, 2020 6:42 PM
>> Subject: RE: Has Anyone Ordered From Little Caesars Pizza Before
>> 
>> 
>>> IMHO, it's irrelevant whether you'd can call a pizza place or not. The fact 
>>> of the matter is that sighted people can use a web site or an app to place 
>>> an order and therefore the blind should be able to as well.
>>> --
>>> Christopher (AKA CJ)
>>> Chaltain at Gmail
 -Original Message-
 From: viphone@googlegroups.com  On Behalf
 Of Simon A Fogarty
 Sent: Friday, April 3, 2020 6:03 PM
 To: viphone@googlegroups.com
 Subject: RE: Has Anyone Ordered From Little Caesars Pizza Before
 Yeah I'd rather call my pizza company and order what I want and then 
 either get
 it picked up or delivered.
 -Original Message-
 From: viphone@googlegroups.com  On Behalf
 Of John Panarese
 Sent: Saturday, 4 April 2020 9:53 AM
 To: viphone@googlegroups.com
 Subject: Re: Has Anyone Ordered From Little Caesars Pizza Before
 Do people actually make calls any more to order food? I prefer to call and
 make orders verbally than use apps if possible. Speaking to a human and
 specifying items when it comes to multiple orders has been much more
 successful to me. Doordash and Grub Hub are fine, but I just had an issue 
 with
 the order being incomplete with a local restaurant chain via Grub Hub.
 Take Care
 John D. Panarese
 Director
 Mac for the Blind
 Tel, (631) 724-4479
 Email, j...@macfortheblind.com
 Website, http://www.macfortheblind.com
 APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
 AUTHORIZED APPLE STORE BUSINESS AFFILIATE
 MAC and iOS VOICEOVER TRAINING AND SUPPORT
> On Apr 3, 2020, at 4:50 PM,  
 wrote:
> Or, you could just call a pizza restaurant! How quaint!
> -Original Message-
> From: viphone@googlegroups.com  On Behalf
 Of
> Andy Baracco
> Sent: Thursday, April 2, 2020 6:44 PM
> To: viphone@googlegroups.com
> Subject: Re: Has Anyone Ordered From Little Caesars Pizza Before
> It appears that most pizza restaurant sites are inaccessible.  For me, > 
> I have
 found that the best way to order a pizza online is through apps like Door 
 Dash or
 Uber Eats.
> Andy
> - Original Message -
> From: "Shirley Baker" 
> To: 
> Sent: Thursday, April 02, 2020 4:22 PM
> Subject: Has Anyone Ordered From Little Caesars Pizza Before
> I was trying to order from Little Caesars Pizza and I got the order
> added to my cart but I could not add my payment method no matter what I
 tried to do.
> It said add credit card and said complete all fields but when I double
> tapped on any of those buttons, there was no edit fields. If anyone
> can help, I would appreciate it.
> Sent from my iPhone
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Re: Zoom meeting invitation - V iPhone and Mac Visionaries, Let's Talk

[Tom Lange]

Thanks Mark. I thoroughly enjoyed it and hope to do this again soon.  
Tom

> On Apr 26, 2020, at 4:31 PM, Robin  wrote:
> 
> Yeah, I  Agree! It was Great!
> Puttin'Voices  ToNames on TheList: MailingList.
> Thanks Mark! (ForGiveMe) if I  Spelled YourName wrong, as i  didn't intend to
> 
> Blessin's to All!
> At 04:05 PM 4/26/2020, you wrote:
>> I would like to thank Mark for hosting such a fantastic event. I look 
>> forward to more of these in the future. Thank you so much Mark. Thank you to 
>> all participants. It was a pleasure. Can’t wait for more in the future.
>> 
>> 
>> 
>> 
>> 
>> 
>> Denver A. Jones, D.D.
> 
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Re: Section Index.

[Tom Lange]

I have close to 400 contacts. Section index works fine for me.

> On May 11, 2020, at 12:28 PM, Carolyn <4carol...@windstream.net> wrote:
> 
> Do any of you have problems sometimes with Section Index
> just going into the regular contact list? With some 200-odd
> contacts, it is a little annoying, especially, since I had
> gotten so used to just using Section Index. 
> 
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Puzzling Apple Music Question

[Tom Lange]

Hi,
This afternoon I tried to play an album that I’ve had in my Apple Music library 
for a long time. Each time I tried to play a track from the album I got an 
error message that said:

”This song is not available in your country or region.”

Does anybody have any idea why an entire album would just disappear? Since none 
of the tracks would play, I deleted the album from my iCloud library and 
searched for it in Apple Music. No go.
Any ideas?

Thanks,
Tom

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Volume keeps Being Reset To Zero

[Tom Lange]

Hi
I have a really annoying issue with my iPhone 8 running IOS 14.0.1. The master 
volume keeps getting reset to 0. VO volume stays where I set it, but I can’t 
hear the ringer or alarms when this happens. Change with buttons is turned off. 
Has anybody out there had this issue with IOS 14? Any ideas?
Thanks.
Tom

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Re: Volume keeps Being Reset To Zero

[Tom Lange]

Yes, please report this to  Apple Support. Call them, send them an
e-mail, do whatever you have to do.  This is a huge issue that's being
experienced by a lot of people out there, as evidenced by a thread
posted at the following link.
https://www.iphonetricks.org/how-to-fix-ios-14-mutes-ringer-and-alerts-bug/

I called Apple Support, worked with someone and generated a case
number, which is:
101203846159.

If you call support, you may want to reference that case number and
have the support engineer look that the forum thread whose link I
posted above.

Don't be shy about this; report it to Apple and keep nagging them to
get this issue resolved. It's a huge bug that they need to fix right
away. Go after 'em and give 'em hell!

Tom






On 10/9/20, davycupp...@gmail.com  wrote:
> Please do all report this severe bug to accessibil...@apple.com
>
> -Oorspronkelijk bericht-
> Van: viphone@googlegroups.com  Namens Øyvind Lode
> Verzonden: donderdag 8 oktober 2020 18:58
> Aan: viphone@googlegroups.com
> Onderwerp: Re: Volume keeps Being Reset To Zero
>
> Yep.
> I can confirm this bug.
> I have change volume with volume buttons set to off and I manually change
> volume to 50%.
> However, suddenly it automatically set itself to 0%.
> I have performed a factory reset of my XR but it did not solve this issue.
> So, this is actually a bug.
> This is a bit annoying, so I hope it will be fixed in the next update of iOS
> 14.
>
> On Thu, 8 Oct 2020 at 18:26, Jeffrey Shockley  wrote:
>>
>> Hello,
>> Try changing the setting in sound settings for adjusting the volume for
>> the ringtone when the volume key is pushed. You want to turn it off. Then,
>> set the ringtone volume to what you want to.
>> I hope this helps,
>> Jeffrey
>>
>> Sent from my iPhone
>>
>> > On Oct 8, 2020, at 10:54 AM, Grace  wrote:
>> >
>> > I have, I can't hear any notifications unless the phone is llocked as
>> > well.
>> >
>> >> On 8 Oct 2020, at 10:48 pm, Tom Lange  wrote:
>> >>
>> >> Hi
>> >> I have a really annoying issue with my iPhone 8 running IOS 14.0.1. The
>> >> master volume keeps getting reset to 0. VO volume stays where I set it,
>> >> but I can’t hear the ringer or alarms when this happens. Change with
>> >> buttons is turned off. Has anybody out there had this issue with IOS
>> >> 14? Any ideas?
>> >> Thanks.
>> >> Tom
>> >>
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Re: Insta-cart Question

[Tom Lange]

Even if the button is dimmed it still works, but it takes a second to activate. 
When it does you should get a haptic vibration. it’s very brief. 



> On Aug 22, 2020, at 9:36 AM, sarai.bucciare...@gmail.com wrote:
> 
> If it says dimmed double tap anyway. It works.
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Arnold 
> Schmidt
> Sent: Saturday, August 22, 2020 11:35 AM
> To: viphone@googlegroups.com
> Subject: Re: Insta-cart Question
> 
> That works for me if I have searched for an item, but not if I am in the  
> Your Items section. It will work in my items if I am wanting to add one of 
> their suggestions, but not if I am wanting to add an item I have purchased in 
> the past. I guess there is a limit to IOS 12 and an Iphone 6. Hopefully, it 
> will work in my items section on that new SE which I hope to have in a couple 
> weeks. 
> 
> Arnold Schmidt 
> 
> 
> Sent from  Arnold's  iPhone Six
> 
> On Aug 22, 2020, at 10:03 AM, Tom Rash  wrote:
> 
> Try just flicking up on the item you want.  First flick up is to add and 
> subsequent flicks up will change quantity.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Arnold 
> Schmidt
> Sent: Saturday, August 22, 2020 3:07 AM
> To: viphone@googlegroups.com
> Subject: Insta-cart Question
> 
> For the last few updates, I can not add an item to my cart from the Your 
> Items section. When I tap the item, I can adjust how many I want, but the add 
> to cart  button says dimmed. I have no problem adding items if I search for 
> them using the search feature, just not in the Your Items section. Thanks in 
> advance for any ideas. 
> 
> Arnold Schmidt 
> 
> 
> Sent from  Arnold's  iPhone Six
> 
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Re: Caps Lock discovery in iOS 14

[Tom Lange]

great tip. thanks!

> On Sep 21, 2020, at 8:15 AM, Holly  wrote:
> 
> 
> Richard:
>  
> Great tip!
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Fwd: CNIB and GoodMaps partner to bring accessible navigation across Canada

[Tom Lange]

Begin forwarded message:

> From: GoodMaps 
> Date: September 28, 2020 at 1:36:15 PM PDT
> To: lang...@gmail.com
> Subject: CNIB and GoodMaps partner to bring accessible navigation across 
> Canada
> Reply-To: GoodMaps 
> 
> 
> 
> 
> 
> 
> 
> GoodMaps partners with CNIB Foundation
> 
> TORONTO – GoodMaps, experts and innovators in accessible navigation and 
> wayfinding, partners with the CNIB Foundation, Canada’s largest non-profit 
> serving people with sight loss. 
> 
> GoodMaps Explore, which was unveiled earlier this month, is an accessible 
> wayfinding app designed primarily for people who are blind or partially 
> sighted. Drawing upon GoodMaps’ state-of-the-art digital maps, the app uses 
> audio instructions to communicate routing and critical spatial information as 
> users move through indoor or outdoor environments.
> 
> “From the moment we began conversations with CNIB, it was clear that we 
> shared a vision for drastically increasing the footprint of accessible 
> buildings and overcoming the historical hurdles of accessible navigation,” 
> says Jose Gaztambide, Founder and CEO of GoodMaps. “CNIB believes, as we do, 
> in leveraging the latest technology to offer an extraordinary navigation and 
> wayfinding experience for clients.”
> 
> In the past, indoor navigation for people with sight loss has often been 
> imprecise and has typically relied on expensive, burdensome infrastructure. 
> But GoodMaps Explore starts with laser mapping of the environment, then draws 
> upon camera-based positioning (CPS), a breakthrough technology that utilizes 
> sensors in a device’s camera to achieve superior accuracy with minimal 
> hardware.
> 
> “We are absolutely thrilled to be partnering with GoodMaps,” says Shane 
> Silver, Vice President of Social Enterprises for the CNIB Foundation. “This 
> innovation represents a significant breakthrough in accessible indoor 
> navigation and accuracy. The introduction of GoodMaps across the country will 
> help ensure that Canadians with sight loss have greater access to more 
> buildings and venues than ever before.”
> 
> About CNIB
> The CNIB Foundation is a non-profit organization driven to change what it is 
> to be blind today. We deliver innovative programs and powerful advocacy that 
> empower Canadians impacted by blindness to live their dreams while tearing 
> down barriers to inclusion. Our work as a blind foundation is powered by a 
> network of volunteers, donors and partners in communities across Canada. To 
> learn more or get involved, visit cnib.ca.
> 
> For more information, please contact:
> 
> CNIB: Alison Byczok, Director, Marketing and Communications
> 
> 416-272-0464 | alison.byc...@cnib.ca
> 
>  
> Check out our GoodMap Explore users in action.
> Download GoodMaps Explore
> Android coming soon. Please see the Explore FAQ for answers to other common 
> questions.
> 
> Call to Action
> Now that we have the maps and revolutionary positioning, it is time to begin 
> equipping buildings with GoodMaps technology enabling more spaces to be 
> accessible for people who are blind or visually impaired. 
> 
> If you have a building in your area that could benefit from the GoodMaps 
> platform we urge you to reach out to our team and your building contact to 
> help push the accessible indoor navigation initiative further. Please contact 
> i...@goodmaps.com 
> 
> Copyright © 2020 GoodMaps, All rights reserved. 
> You are receiving this email because you opted in via our website. 
> 
> Our mailing address is: 
> GoodMaps
> 1839 Frankfort Ave
> Louisville, KY 40206-3148
> 
> Add us to your address book
> 
> 
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Re: What have I done to my iPhone?

[Tom Lange]

Hi Jim,
I’m not absolutely sure, but my guess is that you accidentally turned Quick Nav 
on. As soon as I opened this reply to your message, I turned Quick Nav on and 
there was no way to type in the message body without being bounced out of the 
edit field. It’s been a while since I’ve done this with a bluetooth keyboard 
(I’m typing on my Braille Sense U2 at the moment), but, if memory serves, you 
can press the up and down arrows simultaneously and that should turn Quick Nav 
on or off. 
I hope that helps.

Tom


> On Jul 31, 2020, at 4:50 PM, Jim Portillo  wrote:
> 
> Hi there,
> 
> I don’t know what I did, but my iPhone will no longer allow me to type when 
> using a Bluetooth keyboard. I have two different ones paired, and both give 
> me the same reactions. I can navigate with the keyboard just fine, but when I 
> try and start typing, I get some sort of beep. I think I may have locked some 
> kind of setting on the phone that is making the keyboard only act in a 
> certain way. Does anyone have any idea what I might’ve done and how I can 
> correct? Whatever I did, it was definitely accidental.
> Jim
> 
> Sent from my iPhone XR!
> 
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