It's a humor thread, not a political thread.
Thanks,
Gary Opela, Jr
Sr. Remedy Developer
Leader Communications, Inc.
405 736 3211
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Robert Page
Sent: Sunday, October 14,
Actually, I would suggest not using the DSL at all. There is a lot of
software in there that doesn't make sense to be on a business system,
and a lot left out that should be in there.
For example, I'm unable to find TOAD, the third-party Oracle database
query tool, but I'm able to find three
I will be out of the office starting Tue 07/10/2001 and will not return
until Mon 10/29/2007.
I will be out of the office until Monday October 29th. If you need
assistance, please contact Ross Talbot 847-788-4463.
___
Just curious - what do those macros do? Do those macros require any other
disk files that may be large and might be attaching themselves too?
Joe D'Souza
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Satya Gandhi
Sent:
Satya,
There is a limit to the size of a file that may be stored as an
attachment, depending upon the database you are using. There is a
parameter you can set in ar.cfg (or ar.conf) called DB_Max_Attach_Size
to circumvent this limit. Although you think of the size of the file
you are
We at Specific Integration, Inc. are searching for additional Remedy Developers
to join to our staff project team in the Washington, DC area. Specific
Integration is a long time BMC Remedy Integration Partner. We have an immediate
need for a junior developer in the DC Metro area to support a
All,
Just an update for those interested. I went to an ATT store, got the
package for $3.99 and 0.59 per minute and will drop it as soon as the
bill comes in (that was actually recommended by the store clerk).
Mac Rhoades
Sr. Remedy Developer
IT Application Development
DataPath, Inc.
William,
Since a GUID is simply a way of generating a unique identifier, then you
should be able to create a GUID yourself. There is no validation of a GUID
to check for a particular format. For instance, if you are stating that
through direct SQL loads you can generate the Request ID (which must
We did this at one client I was working in, whose name will be withheld
for various reasons. We had all the data in another database, but like
you've run into, we didn't have the time to get all the data in within a
timely manner.
So we used ARSPerl to create and run multiple perl scripts that
Hmmm...seems like you have a math problem, to which your customer holds the
answer. The question is how important that policy decision is.
Either they fund a solution (HW or SW, if it exists), or allow a decent
workaround with existing technology (like a very secured Unique ID field).
Rick
On
Why not use a one way hash of the ssn as the key between Remedy and
the external file? Your policy makers should feel comfortable with
that approach, and it gives you what you need; a way to relate the
data from the external source to the Remedy repository, without
storing sensitive information.
If you do what you are talking about, you are going to have a different
problem - no way to search for requests put in for someone last week
based on who they are this week - the PPL ID will be different. And
don't tell me your users can search on name accurately - 12,000 of the
128,000 names in
How about
1) Get list from external system (1,000,000)
import each of them - get the ID back for each.
Store SSN/ID for each in separate table (not in your system) -- will that
pass security?
2) Next week - compare old list to new list for
1) Mods
2) Delete
3) News
1) Find the old ID from new
Another idea.
Do an MD5 of the SSN - and put that in instead.
etc...
(I would like to say Kinetic Request or Kinetic Survey will do this for you
- but it doesn't).
However -- check them out here http://www.kineticdata.com/products.html :)
-John
On 10/15/07, William Rentfrow [EMAIL PROTECTED]
We are currently investigating the hash option - this would speed things
up considerably after the first data load. It doesn't really matter how
long the initial load takes in the big pictures and this might help the
updates.
The update schedule is interesting due to this data coming out of a
I am not sure how you are loading the data (api, view form, vendor
form, etc.), but if you use separate threads for the initial api call
(merge/create/set) that triggers an update, you can increase the
throughput by several factors, depending on your hardware. The more
capable of mult-threading
Hi Christopher,
Re: your comment Mid-tier 7.1 has other issues with the persistent cache,
but that's
another topic, what have you seen? Heard? Can you share your experience.
One of the key drivers for us to upgrade is this feature...any input
welcome...
TIA,
Kevin
-Original Message-
Hi,
For those with Sprint PCS, I just added the Canada roaming option for $2.99
per month. The per minute cost is $.20.
Stan Feinstein
Project Remedies Inc.
www.pri-us.com
- Original Message -
From: Mac Rhoades [EMAIL PROTECTED]
Newsgroups: public.remedy.arsystem.general
To:
One of my two 7.1 mid-tiers (development, currently being tested by a
few support staff users) keeps dumping cached definitions after a
successful persistent prefetch. After no one uses it for a while, it
behaves just like it never prefetched when someone logs on and tries to
open the Incident
Ravi,
Turn on Filter Logging in Server Information and check the log files.
I guess you'll see the issue is that the Login Name is not connected
to a valid record in CTM:People and there are filters on Submit that
null out the Phone Number etc fields.
--
Met vriendelijke groet / Kind regards
I remember getting this type of error if I did not list out the field and
value pairs in the same order they were found in the WSDL. I was seeing this
using Perl SOPA::Lite module.
On 10/15/07, Michiel Beijen [EMAIL PROTECTED] wrote:
Ravi,
Turn on Filter Logging in Server Information and
Be sure to turn off the default audit trail on the CTM:People form.
Why do you need the staging form?
-
Jarl
On 10/15/07, William Rentfrow [EMAIL PROTECTED] wrote:
**
On my current project we will have to import about 1,000,000 CTM:People
records every week (give or take). These will be
Hello Everyone,
A user opens a form, makes a change, and saves the form, and gets ARERR [330]
You do not have write access to field.
Of course it doesn't say which field he doesn't have write access to.
I have run an active link log and checked every Set Field on both display and
modify, and
Dwayne,
Is it only this one particular user or do other users have the same issue?
I've seen a situation like this resolved with deleting all user cache
files (*.arf; *.arv) from the user's PC. Of course this is only in the
case that it is not reproducible on other PC's.
--
Met vriendelijke
Have you scrolled down on that error dialog box? There may be references to
what field it is referring to.
Joe D'Souza
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Dwayne Martin
Sent: Monday, October 15, 2007 4:09 PM
To:
We had a same situation here when users started
getting this error and on checking had found that we
had ran out of floating licencesone of those
days..
Usually licence not available error pops up but
strangely we got the ARERR 330 mssg. On granting
floating licence to such users, the error
Hi Jason,
I checked out the documentation but didn't find any ways to re-assign these
hot-keys. Is there a config file or something where you can modify which
keys would result in which responding actions? For example Can i change the
Ctrl + Alt + Enter key combination?
Thanks in advance.
Dave.
I have an old coworker starting a new job and she is inquiring about the
cost of the out of the box Remedy HelpDesk application and licenses
(server, fixed and floating). Can anyone provide me with this
information (I tried my sales last week and still have not heard from
her)?
Thank you!
I investigated that - not much time is trimmed off unfortunately when I turn it
off.
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Jarl Grøneng
Sent: Monday, October 15, 2007 2:59 PM
To: arslist@ARSLIST.ORG
Subject: Re:
William
you could do all your validation on the holding form prior to doing the push,
this will save you some time. doing an import which has validated data via the
Import tool will be much faster, or you could try using the SQL copy command
from your holding form rather then doing Push
Hello All,
I have a form with a bunch of read write fields set to read only, until
another external ticket number is set through a push fields, then have
workflow that opens those read write fields set to read only, back to
read/write. But I can't figure out how to do this while the user keeps
the
Sounds like you need to use an Active Link set to fire on Interval
You can set up an Active Link to fire on a timed interval that does a
Set fields to check if the data has been received.
Fred
From: Action Request System discussion list(ARSList)
Hi everyone,
I was wondering if anyone had been able to fix this? I have seen
several posts about the error but nothing that has worked for us.
The full error is: An error occurred while generating the Crystal
report: 0x80047e48 - Logon failed.
We are running 7.0.1 (patch 1) client.
I am
Hi All
We are running our BMC Remedy with BMC Atrium on Solaris with an Oracle
database and need to connect to a MS 2003 Altiris database using
ALT2CMDB
The following were done:
Installed EIE 7.0.1 on Solaris
Did the pre-installation parts for ALT2CMDB - CMDB Extensions etc.
On
Sorry Dave, I don't think there is a way to configure the hot keys.
Jason
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dave.ARSList
Sent: Monday, October 15, 2007 1:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Assign Hot
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