Re: Incorrect format for a diary field (ARERR 339)

Dear all, Could you please let me know if any once faced issue which described in below mail? Regards, Siraj P M From: Muhammed, Siraj Sent: Monday, June 02, 2008 7:12 PM To: 'arslist@ARSLIST.ORG' Subject: Incorrect format for a diary field (ARERR

Cautionary tale? SQL Replication service and Remedy

Hey everyone- Has anyone had any experience using the SQL replication ability built into 2005? I don't know much about it- apparently it's a function which looks at transaction logs and uses them to create and maintain a separate instance of a DB. Our DBA was planning to use it to create a se

OC LA RUG Meeting Information - June 12, 2008 11:30 AM - 2:00 PM

Hello OC LA RUG Members: This is just a short note to provide you with the details for the meeting that is scheduled for June 12, 2008, from 11:30 AM to 2:00 PM Pacific Daylight time. Broadcom Corporation will host the meeting at their world headquarters in Irvine. In response for your requests

RFE: Mark objects for deletion - would love to know your thoughts

I just submitted an RFE to Remedy Support.. I would like to know the user communities thought on it.. Right now it is possible to disable workflow. However during the process of development whenever some piece of workflow is rendered as obsolete and marked as disabled, this, if not manually remo

Re: RFE - How can these be submitted???

Thanks Rick, David, For a while last month I wasnt reading every post sent on here so I must have missed that.. Joe - Original Message From: Rick Cook <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Thursday, June 5, 2008 4:13:00 PM Subject: Re: RFE - How can these be submitted??? *

Re: Mid-Tier Errors when Logging In

what is the URL you or entering.  if it is home, make sure the home page is set in the mid-tier config.   another test would be to put a URL that is direct to another form. --- On Thu, 6/5/08, jaimie <[EMAIL PROTECTED]> wrote: From: jaimie <[EMAIL PROTECTED]> Subject: Re: Mid-Tier Errors when L

Re: RFE - How can these be submitted???

Yes - and then fill out the template and return it. Attached is stripped down, text-based version of the template to give you an idea of what the RFE review board is looking for. Thanks, -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions,

Re: Moving Task Templates, Support Groups, etc

Hi William I know it's of no help to you with ITSM7, but in ESS we have a separate application specifically designed to manage, compare and migrate configuration data between servers. The theory is exactly as you describe - you set up your config data on a Dev or QA server, test it there, and whe

Re: OT: Medical Terminology

Just remember to share. On 6/5/08, William Rentfrow <[EMAIL PROTECTED]> wrote: > > ** No, but later this weekend I may enjoy some adult beverages - close > enough? :) > > -- > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behal

Re: RFE - How can these be submitted???

Thanks. So basically all I got to do then is log in a support ticket using the web interface stating that it is a possible case for a RFE?? Joe - Original Message From: "Easter, David" <[EMAIL PROTECTED]> To: Joe DeSouza <[EMAIL PROTECTED]>; ARS Discussion List Cc: "Mueller, Doug" <[EMA

Re: RFE - How can these be submitted???

Joe, I think you have to request it via support, and then they send you an (online) form to fill out with the details. There was a thread about this a couple months ago. Rick On Thu, Jun 5, 2008 at 12:56 PM, Joe DeSouza <[EMAIL PROTECTED]> wrote: > ** > It appears as though the ability to submi

Re: RFE - How can these be submitted???

All RFE's are to be submitted through Support. If the issue really is an RFE (i.e. it's not a question or support issue), they'll provide you with a template to fill out to ensure that the enhancement request is well documented. Support will then log the RFE where it will be reviewed through the

Re: ITSM 7.0 - Problem With Problem Management Assignment

We are also not using the Assignment Engine in our implementation. We have an event to assign a Problem Manager which works just fine, so I would make sure that -every mapped field- in the assignment event really does match the problem record you are on. (One little difference doesn't necessaril

RFE - How can these be submitted???

It appears as though the ability to submit an RFE through the support interface on BMC's website has been taken away (or maybe moved from where it used to be)? So how & where does one submit these? I have an idea that I would love to submit as I think it would be a useful tool for migration of w

Re: Does anyone know where the itsm foundation data spread sheets and documentation needed to import that data can be found?

Candance, Thanks, Howard On 6/5/08, Decou, Candace M <[EMAIL PROTECTED]> wrote: > > ** > > Howard – I just sent them to you under separate cover. Hope this helps – > not sure if what I have is the 'latest' though. > > > > *Candace DeCou*** > > DOI Remedy Systems Analyst > Veri*z*on Business >

Re: Does anyone know where the itsm foundation data spread sheets and documentation needed to import that data can be found?

Chris, It might be, but they only have one for 7.0.0, 7.0.1 and 7.0.2. I thought that BMC was going it with the downloads for 7.0.3 or if not release a version for 7.0.3. Thanks, Howard On 6/5/08, strauss <[EMAIL PROTECTED]> wrote: > > ** > > Do you mean patch 9003 to Incident Management, etc.

Re: ITSM 7.0 - Problem With Problem Management Assignment

No, I created a global manual assignment rule in the foundation data before turning off the assignment engine for that module. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -Original Message- From: Act

Re: Mid-Tier Errors when Logging In

I double checked the mid-tier settings...and I have the AR Server listed in there and no other servers. On Jun 5, 2:02 pm, "Gary Opela (Corporate)" <[EMAIL PROTECTED]> wrote: > On second thought, this might not help. But try it anyways :) > > Thanks, > > Gary Opela, Jr., RSP > > Remedy Engineer >

ITSM 7.0 - Problem With Problem Management Assignment

Hi All, Has anyone else run into an issue where they are unable to assign a problem manager to a problem investigation without turning on the assignment engine for the problem management module? For example, I have the following mappings in the Assignment Configuration for Problem Management Ev

Re: ARS 7.5

3 8's OK, but not the same. 20 is more like 3. Gotta respect 24 too. I'd say 20 and 24. Mike White Office: 813-978-2192 E-mail: [EMAIL PROTECTED]

Re: ARS 7.5

Poll. 8 or 24? Darrell Reading Systems Engineer Phone 479.204.5739 [EMAIL PROTECTED] Wal-Mart Stores, Inc. 805 Moberly Lane, MS-0560-68 Bentonville, AR 72716 Save Money. Live Better From: Action Request System discussion list(ARSList) [mailto:[EMAIL

Re: ARS 7.5

Only if you are a Nascar fan in the south. -Original Message- From: J.T. Shyman <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Thu, 5 Jun 2008 2:09 pm Subject: Re: ARS 7.5 ** Oh.   I always thought DNF was Did Not Finish   J   --- J.T. Shyman   From: Action Request

Re: Does anyone know where the itsm foundation data spread sheets and documentation needed to import that data can be found?

Howard - I just sent them to you under separate cover. Hope this helps - not sure if what I have is the 'latest' though. Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global cap

Re: Does anyone know where the itsm foundation data spread sheets and documentation needed to import that data can be found?

Do you mean patch 9003 to Incident Management, etc.? Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Howard Ric

Re: ARS 7.5

Oh. I always thought DNF was Did Not Finish :-) --- J.T. Shyman _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, June 05, 2008 1:43 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 Lol,

Does anyone know where the itsm foundation data spread sheets and documentation needed to import that data can be found?

All, With all of the changes at the BMC web site, its harder and harder to find what you need to do your job. For example I am at a customer site and need to download the newest version of the foundation data spread sheets and documentation that is included, however I can not find any referen

Re: Mid-Tier Errors when Logging In

On second thought, this might not help. But try it anyways :) Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company ---

Re: Mid-Tier Errors when Logging In

Jaimie, log into the admin page in the Mid-Tier, check your General Settings and your AR Server Settings and make sure you aren't missing your server name somewhere. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com

Flashboards and Date Ranges

Hello Listers, ARS 6.3 Patch 021 I tried looking in the List but couldn't find any previous posts. I am trying to display a Stacked Bar Chart that displays the count of tickets by Asset Type per week ending date. I have all that working and now I am being asked to make the data range selectable i

Re: ARS 7.1 Macro Recording and Reporting Oddity

Do you have a results list field on your form, with an active link that fires on row changed or something that changes the value in a query bar field, then refreshes the table? Do you run workflow on, I think it is window displayed, that will change the query bar, then refresh a results table?

Re: Mid-Tier Errors when Logging In

I think the error might be with resolving the mid-tier server name. When I changed the URL to http://localhost/arsys/shared/login.jsp it allowed me to log in. As soon as I removed localhost and put in the mid-tier server name, it started the problem of bringing up the login page but not letting me

Re: ARS 7.5

Lol, sorry, I meant DNF = Duke Nukem Forever... Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company ___

Re: ARS 7.5 (DevStudio)

> While we are on this topic, any idea when the newer beta release of the DevStudio would be out? Dev Studio is part of AR System, so it will follow the same schedules as AR System. Let me say that again, because I can't stress this enough. Dev Studio is not its own product. It will not be

Re: 255 Characters limit on Filter "Message" action

Message Type - this is for what type of workflow it is - active link, filter, etc. Message Identifier - this is the name of the workflow - active link, filter Locale - I used this because I need bilingual messages. Status - Active / Inactive Return Type - Message Text Message Text - Message you wan

Re: Moving Task Templates, Support Groups, etc

Unfortunately we're going from Dev > QA > TRN > PROD The theory is data will only be manipulated manually in the DEV environment and replicated across appropriately. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent

Re: Moving Task Templates, Support Groups, etc

We had trouble with this as well. I export everything and imported onto the production server. I then had the users reselect the Assignment Info (group, etc.) so it would be the Assignment group info from production and not development. Or if you are lucky take a snap shot of production and

Re: 255 Characters limit on Filter "Message" action

I used it at my last client for all error messages as they had to be in English / French - so messages got quite long - I couldn't have the error message in the active link / filter because soem of them went past 255. So I created two entries in the AR Systems Message Catalog for each error messag

Re: Moving Task Templates, Support Groups, etc

It's not a "good" strategy, but here's what we do. We only work on a certain number of things before moving them into production. Once the project is complete, we restore the backup of production to our other servers, then start on whatever is next. From: Action Request System discussion list(

Re: 255 Characters limit on Filter "Message" action

Can you use the AR System Message Catalog for non-system messages? I thought that container was meant for core system messages only.. Using a temp field on the form and using that to set to the Message action would be probably the easiest way to overcome the size limitation.. Joe - Original

Re: ARS 7.1 Macro Recording and Reporting Oddity

MCrawford: If you want to turn the temporary work-around into a production macro, you can edit the macro's .arq file with any text editor that honors unix & windows CRLFs.  Just replace the path recorded in the macro with a prompt, such as $Path_for_Report$, and replace the file name with $Repor

Re: OT: Medical Terminology

Only in the ways of beer. and then only when I lost whatever bet it was that I had made to buy the first round... 8-) Thu Jun 05 2008 12:14:53 PM CDT from Howard Richter <[EMAIL PROTECTED]> to arslist@ARSLIST.ORG [Reply] [ReplyQuoted] [ReplyAll] [Forward] [Headers][Print] Subject:

Re: OT: Medical Terminology

No, but later this weekend I may enjoy some adult beverages - close enough? :) From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter Sent: Thursday, June 05, 2008 12:15 PM To: arslist@ARSLIST.ORG Subject: Re: OT

Moving Task Templates, Support Groups, etc

Just curious...this is with ITSM 7 and specifically IM 7.x We have 4 servers: Dev, QA, Training, and Prod. We frequently have to move things that are ID-dependent from server to server and I wonder how people are doing it. For example, assignment information for groups reference the group ID

Re: Ticket ID not generated

If you have customized HPD:Help Desk and made some fields on it mandatory you will break the Requestor Console. On 6/5/08, lann <[EMAIL PROTECTED]> wrote: > Check the Manager availability for the CTI,location match and the assignment > routing . > This may happen when Manager is not available >

Re: 255 Characters limit on Filter "Message" action

Why not use the AR System Message Catalog ? On 6/5/08, madhu kiran <[EMAIL PROTECTED]> wrote: > ** > Hi All, > > I have a situation where I need to display an error message, which is more > than 255 characters in a Filter. There is a 255 characters limit for > Filters, there is not limit for Activ

Re: OT: Medical Terminology

William, Are you pharmaceutically gifted and if so can you share? hbr On 6/5/08, Will Du Chene <[EMAIL PROTECTED]> wrote: > > ** > > Darn it... Coffee on the keyboard and out the nostrils... Bill!!! > > I cannot stop chuckling... > > I took a First Responder course a couple of semesters ago. E

Re: WEB services crashing the web server

Hello We have the same problem, and only resolved with 7.1 at that time we don't have patch 8. All the Best. António Bento Consulting Services BMC Software mobile:+351912200687 phone: +351214122720 phone: +351214122737 fax:+351214122749 Alameda Fernão Lopes, 16A - 5º Miraflore

Re: ARS 7.1 Macro Recording and Reporting Oddity

I turned on Macro logging and it show no obvious errors. It says that the amount of results returned was 98, but again when I hit F5 or try to run a report it only displays ~15 results. I turned on Macro and Active Link logging, ran the macro and then hit F5 to change the results and the log is s

Re: OT: Medical Terminology

Darn it... Coffee on the keyboard and out the nostrils... Bill!!! I cannot stop chuckling... I took a First Responder course a couple of semesters ago. Endotracheal intubation, MUH, FDGB, CATS, and transoccipital implants otherwise known as lead overdose syndrome was covered in depth. Good thing

255 Characters limit on Filter "Message" action

Hi All, I have a situation where I need to display an error message, which is more than 255 characters in a Filter. There is a 255 characters limit for Filters, there is not limit for Active Link "Message" action. I am running a Filter Guide on "Submit" and "Modify", while the filter Guide valid

(no subject)

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Re: Medical Terminology

ROFLMAO! :-) --- J.T. Shyman _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow Sent: Thursday, June 05, 2008 10:45 AM To: arslist@ARSLIST.ORG Subject: OT: Medical Terminology This is a real memo to Emergency Medic

WEB services crashing the web server

++ Please Read The Disclaimer At The Bottom Of This Email ++ Hello listers, I was wondering if anybody experienced similar issue. We have deployed Remedy web services, but facing an issue wh

Re: ARS 7.5 (DevStudio)

While we are on this topic, any idea when the newer beta release of the DevStudio would be out? And how it may be possible to get a copy of it to try it out? I believe from what I read the newer beta release will have the capability to edit flashboard field related objects like alarm, variables

Schema: BIN$P9nIvT+TSejgRAADut5Q1w==$0 ??

When I run the following query to look for space being takedn up by remedy tables, I get a segment_name called: BIN$P9nIvT+TSejgRAADut5Q1w==$0. Anyone know what this is? select segment_name, segment_type, bytes from user_segments where SEGMENT_TYPE='TABLE' order by bytes asc; SEGMENT_NAME

OT: Medical Terminology

This is a real memo to Emergency Medical Services staff that was read by Michael Feldman on NPR: According to the records from several emergency rooms, many EMS narratives have taken a decidedly creative direction. "Effective immediately, all EMS workers are to refrain from using slang or abbrevi

Re: ARS 7.5

That reminds me...look for an incoming and old funny. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Thursday, June 05, 2008 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 ** Do Not Resuscit

Re: ARS 7.5

Do Not Resuscitate? Does Not Register? Data Normalization Regularly? --- J.T. Shyman _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, June 05, 2008 10:01 AM To: arslist@ARSLIST.ORG Subject:

Re: ARS 7.5

I realize this can be a little frustrating for planning purposes, but until much closer to the release date, BMC policy is that a specific date cannot be communicated externally. This is part of the reason why you may hear different answers. The current official public statement is "end of 2008 o

Re: Is this Real or Friday Humor?

Many recruiters do not have the foggiest about the system they are seeking a candidate for. Its a sad state of affairs but it is what it is.. I have had preliminary 'interviews' in the past where at the screening stage I had a recruiter from a body shop company call me and ask me a series of que

Re: ARS 7.5

I'm still waiting on DNR :( Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action R

Re: ARS 7.5

As long as they don't plan on making Duke Nukem Forever* based on the ARS platform, we'll be ok. * Duke Nukem Forever is a sequel to a popular video game that has been promised to be released for over ten years, and each year the company issues a press release stating that it is going to be rele

Re: ARS 7.5

As long as it doesn't make the top 15 vaporware list, I'll be glad :) http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9083058 Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product

Re: ARS 7.5

Was notifiied about a bug fix today, in 7.5 Q4. Let's see ... didn't we used to make bets for release dates here? I'm throwing in Q2 09 *g* Cheers, Robert Misi Mladoniczky <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" 05.06.2008 16:36 Please respond to a

Re: ARS 7.5

Misi, Was the email you received for Beta or General release? My post was referring to General release. If I remember correctly the Beta was pushed back to September. Maybe one of the Beta testers know. Roger A. Nall Manager, OSSNMS Remedy T-Mobile USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 8

Re: ARS 7.5

Hi, I got an email from support today that still said Q4 2008... If the official release plan has moved forward or backwards, I think that they should inform their own people about it at least. Best Regards - Misi, RRR AB, http://rrr.se > Thanks!! > > >

Re: ARS 7.5

Thanks!! From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger Sent: Thursday, June 05, 2008 9:09 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 ** Last that was posted on the list was Jan. '09. Roger A.

Re: ARS 7.5

Last that was posted on the list was Jan. '09. Roger A. Nall Manager, OSSNMS Remedy T-Mobile USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM From: Action Request System discussion list(ARSList) [ma

Job: Remedy Developer - Oklahoma City - Contract to Hire - Kforce

Hope all is well, Kforce is looking for a talented Remedy Developer local or willing to relocate to the Oklahoma City, Oklahoma for a 6 month contract to hire with one of our top clients. Title: Remedy Developer Type: 6 Month Contract-to-Hire Authorization Status: US Citizen/Green Card/EAD

ARS 7.5

Anyone know when ARS 7.5 is currently scheduled for release? Dave Drake - Remedy Administrator - Cerner Corporation -- CONFIDENTIALITY NOTICE This message and any included attachments are from Cerner Corporation and are intended

Re: Adding a custom Application to Overview Console

Peter, It can be done, however you will need to understand how the CAI works. I thought that there was a posting on that during late summer last year. Howard On 6/4/08, PCR Remedy <[EMAIL PROTECTED]> wrote: > > ** Hi! > > Does anybody add a custom, home-made Remedy App to the Overview Console?

Re: Is this Real or Friday Humor?

I think you're being a bit too literal there... -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank Ginny Sent: Thursday, June 05, 2008 8:29 AM To: arslist@ARSLIST.ORG Subject: Is this Real or Friday Humor? ** Morning all,

Re: Mid-Tier Errors when Logging In

Yep I rebooted the Web Server and its still doing the same thing. On Jun 4, 12:34 pm, Joe DeSouza <[EMAIL PROTECTED]> wrote: > Did you try rebooting the web server after the install? > Joe > > > > - Original Message > From: jaimie <[EMAIL PROTECTED]> > To: [EMAIL PROTECTED] > Sent: Tuesda

Re: Is this Real or Friday Humor?

That's funny, I went out and found the job you are talking about. There is a person who posts job opportunities to this list that works for that same company too. If you are out there, you might want to point out that version 7 has not been out for 8 years :) Thanks, Gary Opela, Jr., RSP Remed

Is this Real or Friday Humor?

Morning all, I just saw a posting on a major job website (initials are CB) they build something with jobs, if you know what I mean. OK,  here is the FUNNY part, I cut and pasted directly from the job posting - # Minimum of ten years of progressive experience is required in information technol

Business Hours for ITSM 7.0 Assignment

Is Business Hours configured for a Support group taken into account for Group Assignments? Suppose for Group1 I have configured the Monday timings as 9:00 AM to 6:00 PM. Will a ticket created at 8:00 PM on Monday be assigned to this group? -- View this message in context: http://www.nabble.com/

Re: Ticket ID not generated

Check the Manager availability for the CTI,location match and the assignment routing . This may happen when Manager is not available Thivagar Sankaran wrote: > > Hi all, > > I am in ITSM 7 environment as below: > > 7.0.01 patch 003 > SunOS 5.9 > SQL -- Oracle- 10.2.0.4.0 - 64bi > > When I am t

Set the Requester Informations in Helpdesk Form 7.x

Dear List , I need to set the requester information's when window open and the operation = create , so i can now set the fields in requester information's i have no issue with. but as we all know that we have gap in generating the incident id when requester information selected is , the incident

Re: Remedy Installation on SQL Express database

The installation is thru' with connection string servername\SQLEXPRESS,but if I enable Unicode during installation I get the same error "Unable to create a valid administrator user" lann wrote: > > Iam trying to install Remedy 7.0.1 patch 005 on a standalone machine with > Microsoft SQLServer ex

Re: Ticket ID not generated

In the Requester Console, Menu on the Left, Press the link Request Errors-View Requests With Errors. Select One and select View Event in the menu on the left. This message should give you an indication on whats wrong.. /Rune Sorlid 2008/6/5 Thivagar Sankaran <[EMAIL PROTECTED]>: > ** Hi a

Ticket ID not generated

Hi all, I am in ITSM 7 environment as below: 7.0.01 patch 003 SunOS 5.9 SQL -- Oracle- 10.2.0.4.0 - 64bi When I am trying to create a ticket from requestor console, it is still in progress. The ticket id is not getting generated. Please let me know what is going wrong here. Thanks & Regards, Th

Re: Rejected posting to [EMAIL PROTECTED]

> Hi Syed, Please go the arslist site and unsubscribe. Nobody else will help you for > unsubscribing. > > On 5/31/08, Syed Basith (sbasith) <[EMAIL PROTECTED]> wrote: >> >> >> Hi, >> >> Can you unsubscribe me from this list. >> >> -Syed Abdul Basith >> >> >> __

Re: ARS 7.1 Macro Recording and Reporting Oddity

Hi, Try turning on all kinds of logging on the client to see what happens. Maybe you have som active link that modifies the search criteria? When I do something like this, I typically do it in a single step. 1. Open form in search mode and press cntrl-e to clear everything 2. Fill in your query