Java Error while trying to look at Objects

2011-03-18 Thread John Baker
Jason, -Xincgc (the incremental garbage collector) is a little old. Every Java developer tends to have a different opinion of how best to optimise a VM, what garbage collector to use, etc. Here at JSS, we develop with the bulk standard deployment, because that's what the majority will use. If

AUTO: Rick CTR Trevino is out of the office (returning 03/21/2011)

2011-03-18 Thread Rick Trevino
I am out of the office until 03/21/2011. Please contact Eric Chasteen with any issues, Thanks Rick Note: This is an automated response to your message Java Error while trying to look at Objects sent on 3/18/2011 3:46:38 AM. This is the only notification you will receive while this person is

RESOLVED: Strange Error - Caught exception undefined !

2011-03-18 Thread team.rem...@libero.it
Hi All, after making the changes indicated by BMC (Knowledge Article ID: KA328684) I confirm that problem has been resolved. Specifically, a page javascript (ClientCore.js) in the proxy cache was corrupt for some mysterious reason. It was then simply remove the object from the cache to return to

Re: Midtier Problem

2011-03-18 Thread Oyefeso, Bola
Midtier 7.5 32bit java 1.5 Aix 6.1 32 bit websphere 7.1 Bola Oyefeso -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ddussie Sent: Wednesday, March 16, 2011 4:51 PM To: arslist@ARSLIST.ORG Subject: Re: Midtier Problem

Unable to set up data connection (ARERR 9351)

2011-03-18 Thread team.rem...@libero.it
Hello everyone, a group of operators can not navigate on the Service Desk because random warning appears: Unable to set up data connection, Which Is Preventing the application from working Correctly (ARERR 9351). Can you help me? Thank you very much Peter Mid Tier Version 7.1.00 Patch 007

Re: Unable to set up data connection (ARERR 9351)

2011-03-18 Thread ARSmarts Support
Hello Peter, We have seen this message many times when there is a reverse proxy between the web browser and the midtier. Is it your case ? Best regards, ARSmarts Support Team ARSmarts, your most useful AR System companion. www.ARSmarts.com On 18 Mar 2011, at 15:26, team.rem...@libero.it

Re: Deployable App question, 6.3 to 7.6.4

2011-03-18 Thread LJ LongWing
Drew, You are correct, you can't have a form in more than one deployable app at a time, so that's why it's not available in your new one. I think the easiest option would be to export your deployable app in-tact, and then when you are importing your app on the destination server don't import all

Re: Change Approval rights

2011-03-18 Thread Larry Barnes
Yes the approval server is on the same version and patch as ARS. (7.5.00 patch 007) Thanks for looking. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Wednesday, March 16, 2011 3:34 PM To:

Re: Unable to set up data connection (ARERR 9351)

2011-03-18 Thread LJ LongWing
Peter, I have seen this NUMEROUS times and sometimes the cause is the tomcat maxheader size being too small for the amount of data being sent/received across the backchannel servlet. This typically happens to us when we have table fields with lots of columns in it. -Original Message-

R: Re: Unable to set up data connection (ARERR 9351)

2011-03-18 Thread team.rem...@libero.it
I'm sorry, but the site is public on the web and the proxy is Web Sense. do you have any idea ? Best regards, Peter. Messaggio originale Da: supp...@arsmarts.com Data: 18-mar-2011 15.38 A: arslist@ARSLIST.ORG Ogg: Re: Unable to set up data connection (ARERR 9351) ** Hello

Re: ARInside 3.0.2 released

2011-03-18 Thread Luthgers, John
Joe, yes, version 3.0.2 supports ARS 7.6.x .. but a few features are still missing (like overlays). Point your browser to http://arinside.org and check the Latest Downloads section of the main page. If your server is version 7.6, choose an appropriate download. John

JOB: ITSM Technologist at Lyondell - Houston, TX

2011-03-18 Thread Gene Manuel
This position is part of the Information Operations Applications group reporting into the Global Operations department. The primary role of this position is to support the day to day operational support of the BMC Remedy 7.x Suite used globally by IT, business customers and third party vendors.

JOB: Remedy Business Analyst at Lyondell - Houston, TX

2011-03-18 Thread Gene Manuel
This resource will be the primary Business Analyst supporting the IT Service Management project using BMC's Remedy toolset.   The candidate must demonstrate skills in areas of process modeling, process design, organizational design and effectiveness skills such as designing roadmaps for deploying

Re: Unable to set up data connection (ARERR 9351)

2011-03-18 Thread Costello, Amy
Peter, I ran into this issue las year, on the same versions you mentioned (except it was a Linux box). I worked with BMC for several days but as we were not able to get any useful information from any log or trace files, they ended up having me install mt patch 9. That caused a whole new set

HELP: Local MS SQL Server Service after pointing AR.CFG to remote SQL (ARS 6.3 p25 on Win 2000)

2011-03-18 Thread igor ivanov
** -- Original Message -- Received: Fri, 18 Mar 2011 12:17:31 PM EDT To: arslist@arslist.org Cc: igoriva...@usa.net Subject: Local MS SQL Server Service after pointing AR.CFG to remote SQL (ARS 6.3 p25 on Win 2000) Help,

Re: Unable to set up data connection (ARERR 9351)

2011-03-18 Thread patchsk
I have seen this happening in our env too, though I could find the root cause, flushing the cache and restarting tomcat seems like fixed the issue. We have seen this happening more often when queries returning lot of results are performed. On Mar 18, 11:18 am, Costello, Amy acoste...@columnit.com

Re: Deployable App question, 6.3 to 7.6.4

2011-03-18 Thread Drew Shuller
That's what I did, thanks for the advice LJ. I had actually deleted the main form from the new server and re-imported just the form, which caused a lot of problems with associated AL's - the server names for form's AL's were stripped away. I re-imported the deployable app and everything started

Re: Deployable App question, 6.3 to 7.6.4

2011-03-18 Thread LJ LongWing
Yeawhen you delete a form it deletes all associated workflow as well.not to mention the data...so that would cause issues :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Drew Shuller Sent: Friday, March 18, 2011

Issue with Jspell and Mid-Tier 7.5

2011-03-18 Thread Rodriguez, Rafael J x23718
Hello, We have been using Jspell with mid-tier since version 6.x and it has been working great. Since we upgraded from 7.1 to 7.5 now we are seeing some really odd behavior as follows: 1) We have 4 field on a form that we use Jspell to spell check the contents. 2) We have a button

Information regrading Pluginsvr

2011-03-18 Thread gok's
Hi all, I configured the Java ARDBC Java plugin every thing is perfect is it possible to write in Pluginsvr xml that the user can't or not allowed to update or modify the records which are on external database. ENVI:ARServer 7.5 Databse: SQL2005 -- View this message in context:

BMC Attrium SSO and Mid-Tier Integration 7.6.04

2011-03-18 Thread Brian Pancia
Has anyone successfully integrated BMC Atrium SSO and Mid-Tier? I have been able to get to the point where the agent is successfully deployed in Mid-Tier. I can authenticate to ARSystem through SSO, but I am getting authentication errors when trying to go through Mid-Tier. The deployer.jar

Move mid-tier to new server

2011-03-18 Thread Nowak, James
I know Remedy 6.3 is out of support so please don't send me responses about that and how I should upgrade to 7.6 or the sort. Here is my issue and I am hoping that someone has gone thru this. We have a Windows 2000 server running our Remedy 6.3 mid-tier. I have been given an ultimatum by upper

7.6.4 Display Only Field Problem

2011-03-18 Thread Drew Shuller
Good afternoon everyone, I've got a problem with a character field on a display only form that I've imported from a 6.3 server. Workflow does some lookups using the $USER$ keyword, moving through a couple of different forms to come up with an assignment group. The AL log says that the lookup

Re: Move mid-tier to new server

2011-03-18 Thread patchsk
Make sure you carry forward your exiting java heapsize, connection pooling settings, also midtier settings from the config page, as well any specific changes to your midtier properties file. If you made any customizations to login pages or other pages then you need to carry forward those too. If

Re: 7.6.4 Display Only Field Problem

2011-03-18 Thread Jason Miller
Is the field on what was once a page field and now a panel field? If so try moving the field off the panel field and see if you can then see the value. Jason On Mar 18, 2011 2:57 PM, Drew Shuller drew.shul...@gmail.com wrote: Good afternoon everyone, I've got a problem with a character field on

Re: Unable to set up data connection (ARERR 9351)

2011-03-18 Thread Craig Carter
We've had this happen under at least two conditions we know of and were able to prove: 1. One or more very large attachments in an attachment pool--appeared to actually be timing out based on volume. We reduced the attachment sizes (pictures), resaved over the others, and problem went away.

Re: Unable to set up data connection (ARERR 9351)

2011-03-18 Thread Joe Martin D'Souza
Peter, I have seen others suggest a few things.. if none of those help, check out the version of your flash player. Make sure it is the minimum version recommended on the compatibility matrix for version 7.1.00 Patch 007. I've had this problem on ARS / Mid-Tier 7.6.04 when the version of

Re: ARInside 3.0.2 released

2011-03-18 Thread Joe Martin D'Souza
Yup. overlays is one of the new features that changed the ARS DB a little structurally.. Joe -Original Message- From: Luthgers, John Sent: Friday, March 18, 2011 11:12 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: ARInside 3.0.2 released Joe,

Re: Move mid-tier to new server

2011-03-18 Thread Joe Martin D'Souza
Jim, Do you have a bunch of mid-tier servers behind a load balancer? If so just run them concurrently until the old is ready to be pulled out.. There is nothing really I can think of that you really need to look for in windows when you upgrade your OS from 2000 to 2003 or even 2008 as far as

Re: 7.6.4 Display Only Field Problem

2011-03-18 Thread Joe Martin D'Souza
Is there a piece of workflow that is firing after the set field to clear the value from the field? -Original Message- From: Drew Shuller Sent: Friday, March 18, 2011 5:56 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: 7.6.4 Display Only Field Problem

Re: HELP: Local MS SQL Server Service after pointing AR.CFG to remote SQL (ARS 6.3 p25 on Win 2000)

2011-03-18 Thread Joe Martin D'Souza
Igor, You remove the dependencies from the DependOnService key from the registry.. Make sure you only delete that one line of the MS-SQL server when editing that key.. Removing the other lines will remove any other dependencies that may have been defined during the installation of your

Re: Java Error while trying to look at Objects

2011-03-18 Thread Jason Miller
Thanks for the info. I just understood the basic concept of GC in a VM. That was an interesting read and gave me some more insight on what GC is and how it works. I think I'll try G1 with DS. Maybe I'll find a magic configuration that will allow me to export a full server def like the old days