Hi,
check the rowlevel-accces on SHR:People, should be given by AssigneeGroup
(fieldid 112).
Kind regards
Rainer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Atherly
Sent: Thursday, April 26, 2012 9:50 PM
To: arslist@ARSLIST.ORG
Subject: R
Joel,
Whatever method you use to get your timing, PERFORM-ACTION-APPLICATION-EXIT
will actually logout and not just close windows..
Closing windows would not logout, especially if you are using Windows Explorer
with tabs or one of the other browsers with tabs.. the action stated above
will..
In oracle it would pretty much drop the ARAdmin user and everything it owns..
It’s a cascaded delete.. So long as you have the rights to DROP USER, it will
work and drop the entire ARSystem database and everything else that ARAdmin was
the owner of :-).. Its useful to rebuild test boxes from sc
Would that actually do anything in Oracle?
(it is almost Friday).
Daniel
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: April 26, 2012 6:30 PM
To: arslist@ARSLIST.ORG
Subject: OT: Count of records
**
I like this
Awe man!!! My Fedora box died when I read this email on it.
On Thu, Apr 26, 2012 at 3:39 PM, Pat Zandi wrote:
> **
> rm -Rf /*
>
> Lol
>
> Sent from my iPhone
>
> On Apr 26, 2012, at 18:32, Joe Martin D'Souza wrote:
>
> **
>
> I want that on a T-Shirt
>
> *From:* Jason Miller
> *Sent:*
rm -Rf /*
Lol
Sent from my iPhone
On Apr 26, 2012, at 18:32, Joe Martin D'Souza wrote:
> **
>
> I want that on a T-Shirt
>
> From: Jason Miller
> Sent: Thursday, April 26, 2012 3:09 PM
> Newsgroups: public.remedy.arsystem.general
> To: arslist@ARSLIST.ORG
> Subject: Re: Count of reco
I want that on a T-Shirt
From: Jason Miller
Sent: Thursday, April 26, 2012 3:09 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Count of records
**
That is great!
On Thu, Apr 26, 2012 at 11:52 AM, Pierson, Shawn wrote:
**
In order to help develo
I like this command even better..
DROP USER aradmin CASCADE;
This command should be only used by trained professionals.. Do not try this at
home :-)
Seriously!! Do not try this!
Joe
From: Jason Miller
Sent: Thursday, April 26, 2012 2:43 PM
Newsgroups: public.remedy.arsystem.general
To: arsli
Thanks to all that responded.
This permission issue on the midtier is a bug. SW00376993, resolved in
Mid-Tier 7.5 patch 8.
So work around for now, is to give the customer write access.
--
View this message in context:
http://ars-action-request-system.1093659.n2.nabble.com/Question-How-can-you-de
ARS 7.6.4
WUT now, moving to M/T
This is a security requirement, not related to license management.
Requirement is to duplicate windows automatic screen lock in ARS application.
My initial suggestion to just reply upon Windows to lock up, but the ARS owner
wants an even shorter time than the e
Since 7.6.04 users will be on the WEB you can do this in the MT configurations.
I know your customer are not on 7.6.04 and do not plan on upgrading.
I thought I would try
Long time no see.
-Original Message-
From: Joel Sender
To: arslist
Sent: Thu, Apr 26, 2012 5:00 pm
Subject: For
Michael,
We have reached critical mass
2012/4/20 Nau, Michael
> **
>
> I’ve got my browser set to auto-refresh and am waiting for question no.2
> to be posted. I think this will be the critical mass.
>
> ** **
>
> Hey, it’s Friday ;-)
>
> Good luck with the site!
>
> ** **
>
> Regard
So I found that in the SRM Import/Export console, there is an import
function that will import to a new company. I'm thinking I can leverage
this by exporting the SRD and associations, and then importing into the
same environment but picking the new company as -Global- Any ideas?
On Thu, Apr 26, 2
Service targets criteria are only evaluated at submit or modifications on
the original request. You must force an update on the request.
I solved it in the past, for a more complex requisite, using a scheduler.
You can find a description at
http://theremedyforit.com/2012/01/scheduling-actions-in-b
I know you can't customize nor access the DB. I see no solution to your
case.
But I can provide you some solutions, customizing or accessing the database.
All of this is for Oracle.
1.- Run an SQL sentence:
SELECT A.SCHEMAID, A.NAME, A.NEXTID, T.NUM_ROWS FROM ARSCHEMA A JOIN
user_tables T ON (
All,
I've got a requirement to have to change SRDs and of course the PDTs and
AOTs associated with it so that the Company is set to -Global- instead of a
specific company. By default, the SRD, PDT, and AOT forms each have the
company field set to RO. Has anyone ever done this before and if so, are
The permission on QA and Prod matched. But while closing the window on
the SHR:People form production I click save by mistake even though I made
no changes to the form or permission. How it is working!I forgot
about the trick of just opening and saving it.
Thanks everyone
__
John,
Check the permissions they have to the request ID on Prod.I would bet that
they don't have access to everyone elses record.so you likely have assignee
in there.but not public, or something similar.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behal
Thanks but I'm trying to only fix the issue. I thought it was going to be
a simple permission on the field but after trying everything I could think
of I still have this issue. It has to be some permission set some where.
It works on two of the three servers just not the one I need it to work
Not sure the solution for the specific issue but though not a preferred
method you could use the work around of active link setfields with an SQL .
On Thursday, April 26, 2012 1:53:52 PM UTC-5, John Atherly wrote:
>
> **
> First off yes I still have a small group of users that are still on 6.
That is great!
On Thu, Apr 26, 2012 at 11:52 AM, Pierson, Shawn wrote:
> **
>
> In order to help developers like myself get better at filtering data, my
> son is named Robert’); DROP TABLE Students;-- Pierson.
>
> ** **
>
> http://xkcd.com/327/
>
> ** **
>
> Thanks,
>
> ** **
>
> *Sha
Which version of remedy you are in.
Are you using thick client or web or both?
Incase if your intention is to save licenses by ending the session,
There are a few options already available in latest versions.
Midtier -- Session Timeout, License Release timeout
ARS -- Floating License Timeout.
O
First off yes I still have a small group of users that are still on 6.3
I have been asked to look at an issue were users are not getting the list
menu after they type in a name on a form
I have a form call let say Phone Numbers and on this form is a character
field in which they can type in a
In order to help developers like myself get better at filtering data, my son is
named Robert'); DROP TABLE Students;-- Pierson.
http://xkcd.com/327/
Thanks,
Shawn Pierson
Remedy Developer | Energy Transfer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Be
Anyone know a way to end an ARS session after a period of inactivity?
I thought of using an active link (on Save, Display etc.) to update a ‘last
activity’ field; add a timed-active link to compare the timestamp and “close
all” after the limit has been reached.
BUT that wouldn’t detect keystr
A good reason to not run your application as root/admin... I had a system
once were I didn't have admin access on the app server but the AR System
ran as root. I built a form where I could enter an OS command in a text
field and Remedy would issue the command to the OS in a Run Process.
Worked g
Hi Kelly,
Here's what I've done in the past:
- A blade chassis is a computer in its own right so map it in the
computer system class
- Map blades also as computer systems and relate them as components
of the blade chassis
- Relate computer systems that are in real
Vikram,
I will point you to the Approval Server and the documentation about that
subsystem. There is a full manual to describe that subsystem and how to
configure it.
You will end up creating an approval process and you configure the SRM product
to call that -- no custom filter is needed. The p
Client, Web or both?
If I recall correctly you can not print from the web since the Midtier
transforms the record into a crystal report before printing it. You can
always use the print function of your browser.
__
I have created a Service Request (SR).Once after it gets created
'Approver1','Approver2' and 'Approver3' should be able to approve it and then
only SR should move to the 'Plannng' stage from 'Waiting For Approval'. But
these approvals should happen sequentially. i.e once 'Approver1' approves the
Hi,
As part of my implementaion, i need a Dialog form/Regular form dispalying the
agreement(some user defined text), along with the PRINT button. When the user
clicks on the PRINT button,all the user displayed agreement should get printed.
Can any one please let me know how to acheive this PR
the website has been updated to show BMC is now the mother-ship and reseller
information of Analyser seems to still be available:
www.abydos-workflow.com
http://www.abydos-workflow.com/Products/AbydosAnalyser/AbydosAnalyserResellerInformation/tabid/82/Default.aspx
__
Hello all,
I am looking for some experience/advice: We are looking at modeling our
computer centers in Atrium CMDB 2.1 (w/ ARS & ITSM 7.6.4), including the racks
and enclosures. I am looking at several concepts right now to model this data
and would be interested in any strategies others have
ARUtilities works great for that!
On Thu, Apr 26, 2012 at 9:19 AM, patchsk wrote:
> ** You can check with the DBA. Usually they will have some stored
> procedures available already which can give you the table ID and the no. of
> records across remedy schema.
>
>
> On Thursday, April 26, 2012 4:
Well...I'm referring specifically to the getContainer call (I use Java) off of
the ARServerUser object, and then do a print of that object structure. I'm
asking because we are on 7.6.4 SP1, upgrading to SP3 shortly in production. We
use packing lists extensively to determine the code that need
You can check with the DBA. Usually they will have some stored procedures
available already which can give you the table ID and the no. of records
across remedy schema.
On Thursday, April 26, 2012 4:57:46 AM UTC-5, remedy...@gmail.com wrote:
>
> Quick question..
>
> Do we have a form in remedy
You do not require the ARAdmin password to run a direct SQL on your
application..
Customize your app wherein, you run a direct SQL in a set field operation to
set a field with $1$ of the SQL statement ==>
select count(*) from
Do not use the terminating ; character on your direct SQL as the
Copy and paste will often add a space on the end. I often paste to a text
editor to make sure to check for a trailing space and if there is one will copy
from the text editor to eliminate it.
Dave
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist
Thank you for the information. Contacted BMC rep.
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You should address any license issues directly with BMC Software or your
partner.
~
Terje
>From the error guide:
469 Warning
Warning, this key is not valid for this server. This warning indicates that the
entered key is not valid for the AR System server on which it was entered. If
the serve
Meta-Update has a sample that runs through arschema and builds a CSV of
pertinent details plus a record count.
Meta-Query allows you ARS and SQL queries without a database client.
A trial license is free and includes this and other samples. You would have
your counts after a few minutes of our
I get the message "ARWARN (469)" when I add a temporal license server (until
30-jun-12) and it doesn't work. After this message appears the next message of
BMC saying that everyting is ok but it's not so. The server goes on without
license server. Why? What can I do to solve this? The version is
Hi All,
I am looking for midtier gloabl login implementation .we are not using
LDAP server to verify the userid and passwords
we are planning to implement in Security Platform it provides
authentication (i.e., logon) services for UserID holders and other
user domains. Security Platform uses a si
Quick question..
Do we have a form in remedy 7.6.X where we can check the count of rows in each
table. I know we have a form to check schema ID's but will this also give count
of rows. My Getlist query on server is restricted to 2K records only so I have
to run 1=1 query on each target form in
o Does KR support SSO?
Yes! SSO Plugin can be deployed providing the same high quality solution
as currently available for BMC AR System.
John
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attend wwrug12
Hi,
Has anyone tried using a time criteria in the Exclude When parameter of
Service Targets?
We've created Service Targets wherein the Exclude When is defined as:
'Status' = "Pending" AND '' > $\TIMESTAMP$
It works initially wherein when it satisfies the condition, the Service
Target is
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