I am looking for the original status values for assets in CMDB 1.0. I believe
they were changed in the 6.3 system I am working on but not sure which ones.
Thank you
___
UNSUBSCRIBE or access ARSlist Archives at www.arsli
One/Few Time load, certainly not an ongoing live integration. I'll look for
documentation on the Data Management Tool :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Wednesday, June 06, 2012 8:52 PM
Our client is looking for a Lead Systems Management Engineer for a 6+ month
contract in New Orleans, LA. The candidate will be responsible for 1).
developing prioritized support activities and focus on critical business
services and initiatives; 2). increasing staff productivity and consistency
Help please,
Has anyone encountered this issue,
Accessible menu items grayed-out in MT and MT user logging not working
(logging screen doesnot open). The main one is the SEARCHES.
MT7.5P4
WebSphere 6.1
Oracle 11g
ARS 7.5P4
Unix 6.1
http://old.nabble.com/file/p33976456/SearchModebeforeSearchCap
RemedyAdmin wrote:
>
> Help please,
>
> Has anyone encountered this issue,
>
> Accessible menu items grayed-out in MT and MT user logging not working
> (logging screen doesnot open). The main one is the SEARCHES.
>
> MT7.5P4
> WebSphere 6.1
> Oracle 11g
> ARS 7.5P4
> Unix 6.1
>
> http://old.n
Help please,
Has anyone encountered this issue,
Accessible menu items grayed-out in MT and MT user logging not working
(logging screen doesnot open). The main one is the SEARCHES.
MT7.5P4
WebSphere 6.1
Oracle 11g
ARS 7.5P4
Unix 6.1
http://old.nabble.com/file/p33976479/AfterSearchi
Hello List,
I thought you'd be interested to hear about the latest version of
ARSmarts and its new interesting feature.
The new version is poetically numbered 2.8.1. You will notice that it
is a minor version (after 2.8.0 that implemented Overlay support), so
you might think that there
ARS 7.6.04.01 Build 2
Change Management 7.5.01 (no patch level)
We have an approval phase at SFR and SFA. If I create a change with no ad-hoc
approvers, the change moves to SFR. I approve at SFR and the change moves to
SFA. This is expected behaviour. If I create a change and add an ad-hoc
What do your approval process configuration records look like - is there one
that begins with PIP and moves to SFA upon approval?
- Original Message -
From: "Kevin Shaffer"
To: arslist@ARSLIST.ORG
Sent: Thursday, June 7, 2012 12:10:02 PM
Subject: Ad-Hoc Approvals By-passing Approval Phas
No, These are the out of the box approval configuration records.
> Date: Thu, 7 Jun 2012 12:19:21 -0400
> From: pri...@ptd.net
> Subject: Re: Ad-Hoc Approvals By-passing Approval Phase
> To: arslist@ARSLIST.ORG
>
> What do your approval process configuration records look like - is there one
>
Hi All,
I have issues with Remedy: When an user enters into the BMC Remedy via WEB, it
shows that the he has CHANGE assigned that should not be associated to him.
HELP PLEASE
Thanks,
JENNIFER CELIS FERNANDEZ
ALCATEL-LUCENT
_
Does anyone know what order the milestones are processed in the SLM module?
If a milestone has 3 actions, does it do 1,2,3 or 3,2,1?
We have the following:
1) Page to pager (command line run process)
2) Text Message to Cell Phone (email)
3) Email to Exchange email address
2 and 3 work and 1 do
What is your need?
Food?
Lodging?
Sleep?
No one can assist you with your need unless you tell us specifically what you
need…
I have an immediate need in Houston, TX !! (Not gonna tell you what it is
though!)
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]
I had a similar issue in v 7.0. I ended up creating 2 identical milestones
with different actions. Not a fix.. but at least a workaround.
Marcelo
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Thur
Jennifer,
It might help if you provided your architecture, versions, etc so that someone
might actually be able to help you :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of CELIS, JENNIFER (JENNIFER)** CTR **
Sent: Thurs
No worries Claire, this is after I helped her get on the list, and told her to
put JOB: in the subject line and as much detail as possible.
So, last bit of help: It is some sort of job J
Daniel
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf
Not sure why Claire couldn’t view the job description, but I’ve gotten several
responses.. I posted a job description with plenty of details.
Thanks Daniel,
Toya Michelle Crosby Network Communications Account Manager
3510 N Causeway Blvd. Suite 601
Metairie, LA 70002
N 888-866-0322 T 504-218-2
Toya,
The entire contents of the email that I received in this thread was between the
' marks.
'** _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ '
Which of course is not what you put, but instead what was put by the list
serverso while I'm not looking for a job, I can agre
Our client is looking for a Lead Systems Management Engineer for a 6+ month
contract. The candidate will be responsible for 1). developing prioritized
support activities and focus on critical business services and initiatives; 2).
increasing staff productivity and consistency by automating proce
Hi,
Versions:
* AR Server: 7.5 Patch 006
* CMDB: 7.6
* ITSM: 7.6
* OS: SunOS 5.10
* Database: Oracle RAC 10G: 10.2.0.1.0 64 bits
-Mensaje original-
De: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]
En nombre de Longwing, LJ
Okwith that information
When you say 'he has CHANGE assigned', are you saying that when the user goes
into the Change console, that they are seeing change records as assigned to him
when they aren't?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailt
Not sure if this was present in 7.5 but our 7.6.04 SP2 system shows changes
submitted by the logged in user when choosing the Assigned To Me option in
the Overview Console. We have found defect SW00409961 (among others) but I
haven't opened a support issue yet to see if there is a hotfix.
Not su
SorryI sound like such a nuby, and for that I'm sorry...but I am new to
ITSM.some help please
Remedy/ITSM 7.5
Setup:
I have 5 users, each with their own login ID's (of course). All 5 users belong
to the same group.
I want the members of the group to be on the approval list, but I only
Create a mail group and have everyone in it and use that email address to send
the approvals.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: Thursday, June 07, 2012 4:02 PM
To: arslist@ARSLIS
Hey Listers, wondering if you could assist with a problem that I am having with
the approval engine (or we think it is the approval engine).
At random times, random changes would suddenly be hit with 30 approvals (and no
more). This usually happens during the Implementation Approval phase. We
If I try to validate this XML using a XML validation tool (Notepad++'s XML
Tools plugin), I get the following error...
XML parsing error at line 51: Extra content at the end of document.
Would someone with some time on hand give this a look and let me know what
might be wrong? I will appreciate
HI,
I tried to say that when some users are logged, they can also see change record
assigned to all other users, but some users only can see their own records as
it must be
-Mensaje original-
De: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]
En nombre de L
Hi Friends!
We use ARS 7.1 patch 6, Unix Server!
We have published web services to communicate with an Oracle eAM
application!
The problem is - We use SSO / WebAuth for authentication for all
applications used!
So, when the external application is trying to call the Web Service, it
needs to be
Can anyone assist?
I have a open request with BMC; they are requesting going to version 7.5P8
to look at it. They have not seen this issue before.
RemedyAdmin wrote:
>
> Help please,
>
> Has anyone encountered this issue,
>
> Accessible menu items grayed-out in MT and MT user logging no
Hi Friends!
We use ARS 7.1 patch 6, Unix Server!
We have published web services to communicate with an Oracle eAM application!
The problem is - We use SSO / WebAuth for authentication for all applications
used!
So, when the external application is trying to call the Web Service, it needs
t
Create an external (Outlook, Notes, GMail) email group with these 5 as members.
Send one email notification to the external group. Each will receive an email.
Sent via BlackBerry by AT&T
-Original Message-
From: "Longwing, LJ CTR MDA/IC"
Sender: "Action Request System di
I saw a few documents in the BMC knowledge base that sound like what you
are seeing.
Jason
On Thu, Jun 7, 2012 at 2:52 PM, CELIS, JENNIFER (JENNIFER)** CTR ** <
jennifer.ce...@alcatel-lucent.com> wrote:
> HI,
>
> I tried to say that when some users are logged, they can also see change
> record a
Do those support groups that show up have associated approval mappings for
some other criteria? Maybe those mappings are at a general level and are
being triggered by that condition.
Sent from my iPhone
On Jun 7, 2012, at 5:41 PM, Eric Chow wrote:
**
Hey Listers, wondering if you could assist
ITSM 7.6 has some bugs generating the group list for both the change and
incident management consoles. If a user without a change manager role or change
coordinator role accesses the console, the table displays all change requests.
For IM, if you view the watchlist tickets and then click on the
Have you tried disabling those menu items for that view, saving the form, and
re-enabling them?
Jason
On Jun 7, 2012, at 5:58 PM, RemedyAdmin wrote:
> Can anyone assist?
>
> I have a open request with BMC; they are requesting going to version 7.5P8
> to look at it. They have not seen this
Gifthia
Is it Cisco WebAuth?
I am currently dealing with web services issues too (not authentication) but
am interested in your thread for that reason. I do not know what your
problem may be but wish to follow this thread.. If I do get some information
related to this I'll share..
Joe
Yes I have tried that. This is occurring on all forms, system and custom.
Test Created new form also ( thinking old code) , but same.
I'm at a lost
There is logging , or fiddler is not capture anything. I wonder arsystem.css
could be corrupted.
Jlbess wrote:
>
> Have you tried disabling thos
Meant to say, no logging. Because the button Are gray out so you can't click
for an action
RemedyAdmin wrote:
>
> Yes I have tried that. This is occurring on all forms, system and custom.
> Test Created new form also ( thinking old code) , but same.
>
>
> I'm at a lost
>
> There is logging
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