Mid-Tier with IIS and Tomcat Servlet

-tier to port 8080.  My question is do I need to change anything anywhere else in the mid-tier to get the mid-tier to run on port 80? I thank you all, Bala Patel Remedy Admin ___ UNSUBSCRIBE or access ARSlist Archives

Print Field and Fields

Hi List, Does anyone know how to perform a SQL statement to get the column names and field id's for a form in Remedy?  Thanks, Bala Patel ARS 7.03 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

DSO Filter Dynamics

All, We are using version 7.1 server.  I have a custom form and am trying to DSO to multiple servers. I have a Filter on the form that pulls in the mapping and To Server and then runs the Distributed Transfer.  I have created a loop that will run the Filter for each server that I have

Setting up Distributed Server Option

Hello List, I am setting up DSO to distribute between 4 servers. The requirement is to pass ownership between servers.  Can anyone recommend the best method for setting up the chained transfers? Is it better to actually set up a chain which can potentially cause looping issues or is it better

Create Attributes in CMDB/Asset

class so it will show up on the Asset forms.  I started off adding this to the Computer Systems class using the Class Manager. Do I need to do this same thing for ever other CI or Class? ITSM 7.03 Asset Management 7.03 Windows 2003 Thanks very much Bala Patel

Re: Create Attributes in CMDB/Asset

, Bala Patel patelb...@ymail.com wrote: ** List, I am adding fields (attributes) to the CMDB and then adding them into Asset Management.  If I add a new field to a class, do I have to go through this same process for every class?  For example: I want to add a new Date field to all of the Asset

Re: 3rd issue - This time it is the Requester Console - Adding a third tier

Has anyone been able to add a field to the Requester console?  We added a field to Incident and need the field to be on the Requester Console.  I have not been able to find any docs on how to add a field. Bala Patel Remedy Administrator   From: Gareth Oliver

Adding fields to Requester Console

- Patch 9 Windows 2003     Thanks, Bala Patel Remedy Administrator ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

Setting up Federated data

. Thanks, Bala Patel Remedy Administrator  ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

Asset 7.03 - Adding fields To Contracts. AST:AssetSupport

know the class manager is used for the CI's. I just want to make sure I am following the correct method since I have never performed this. Thanks, Bala Patel Remedy Administrator ___ UNSUBSCRIBE or access ARSlist

Asset Management CI Viewer

All- I am fairly new to Asset Management. Does anyone know if you can add the Asset Owners into the CI Viewer?  I know the CI Viewer only displays CI's, but is their a way to also show an Asset Owner? Regards, Bala Patel Remedy Administrator ARS 7.1 Asset Management 7.03 Windows 2003 SQL

Asset Management 7.01

All,   We have installed Asset Management Version 7.01.  Does anyone know if their is any specific documentation on what fields are on each Asset form? We wanted to have a description and did not want to have to go through each Asset form.   Thanks,   Bala 

Re: Filter Table Looping - Phase Issue

All, I had a question about Filter table looping and phases.  I am creating a table field on a form that will be used to DSO tickets to each selected server that has been added into the tables form.  When I save the ticket, the table field should be looped through. A distributed transfer

Re: AW: Filter Table Looping - Phase Issue

discussion list(ARSList) [mailto:arsl...@arslist.org] Im Auftrag von Bala Patel Gesendet: Freitag, 15. Mai 2009 19:57 An: arslist@ARSLIST.ORG Betreff: Re: Filter Table Looping - Phase Issue ** All, I had a question about Filter table looping and phases.  I am creating a table field on a form

ITSM 7 Network Bandwidth

and applications (Entire ITSM suite) are on separate servers and we have about 30 users creating about 150 tickets a day.  The BMC Remedy thick client is going to be leveraged by the user community too. Has anyone performed a study on this or is their a good way to measure this? Thanks, Bala

DSO Pending Push Question

uses the following now. Distribued-Transfer -m MyMapping  (Are their additional command line options like Distributed-Transfer -m MyMapping -e EID -F Form -D Destination Server? Thanks, Bala Patel Remedy Admin ARS 7.1 P 6 Windows

Re: DSO Pending Push Question

    From:Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Bala Patel Sent: Thursday, March 26, 2009 9:45 AM To: arslist@ARSLIST.ORG Subject: DSO Pending Push Question   All,   Does anyone know if you can force DSO to send a Transfer?  I have tried to push a record

API setting field to null vs NULL

at the column values via Query Analyzer. External API sets field to: null User Tool ticket creation sets field to a value of : NULL Thanks, Bala Patel Remedy Administrator ___ UNSUBSCRIBE or access ARSlist Archives

Re: API setting field to null vs NULL

Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Bala Patel Sent: February 10, 2009 4:59 PM To: arslist@ARSLIST.ORG Subject: API setting field to null vs NULL ** All, ARS 6.3 SQL Server 2000 We have an API that was created by another vendor. I noticed

Incident Management Time Spent Functionality

Log tracks the Effort Spent per Assignee. My question is, should the Assignment Log Time Spent be pulled back into the Total Time Spent Minutes on the Incident form? It seems like OOB does not perform this function. Thanks, Bala Patel Remedy Consultant

License Pools ARS 6.3

and see that some of the license pools are assigned and then some of them do not display a license pool.  The users that do not show a license pool are indeed in a floating license pool. Does my logic sound correct or am I missing something? Thanks, Bala Patel Remedy Administrator

Incident Management / Remedy Data Management Tool Patch 9005

of these spreadsheets for the Data Management tool? Thanks, Bala Patel Remedy Administrator ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are

Re: Date/Time Field Create Entry Format

Hi All, Does anyone know the correct syntax for filling in a Date Time field? I am writing a program that fills in a date time field. // Date/Time datatype fieldValues[536870916] = new System.DateTime(2004, 02, 02).ToUniversalTime(); // Date datatype fieldValues[536870918] = 125000;

Email Engine 7.1 P5

All, ARS version 7.1 Patch5 Windows 2003 SQL 2005 DB Is anyone using java 1.6 for the Email Engine and Mid-Tier? Java was automatically updated and I want to see if I can just leave this version. I don't see on compatibility matrix. Regards, Bala Patel Independent Consultant

Re: ARS 7.1 Flashboards FBDriver Error / Resetting Application Password

includes the dll's required by the api (arapi, arjni, etc.) Axton Grams On Mon, Nov 10, 2008 at 8:35 PM, Bala Patel [EMAIL PROTECTED] wrote: ** All, I have upgraded to version 7.1. The only issue I am having is that my flashboards are coming up with an authentication error. I read that I need

ARS 7.1 Flashboards FBDriver Error / Resetting Application Password

: ** The ARS environment Solaris version 9 ARS 7.1 Patch 5 Mid-Tier 7.0 Patch 4 New Atlanta Servlet Engine Oracle 10G Remote *** Regards, Bala Patel Remedy Independent Consultant

Mid-Tier - Checking the number of characters in a Char field.

field on a form that we only want 50 characters typed into it. Regards, Bala Patel Remedy Independent Consultant ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist

Re: ARS 7.1 DB Error: ORA-03130: the buffer for the next piece to be fetched is required

about some sql logs so we can see what it is trying to do. What oracle client are you using? Can you also post the contents of the sqlnet.ora file? Axton On Thu, Oct 23, 2008 at 2:05 PM, Bala Patel [EMAIL PROTECTED] wrote: ** All, I just upgraded my server from ARS 6.3 Patch 24 to ARS

ARS 7.1 DB Error: ORA-03130: the buffer for the next piece to be fetched is required

the next buffer for the next piece to be retrieved. *** Oracle 10g Remote server ARS version 7.1 Patch 5 Solaris version 9 ** Thanks, Bala Patel Independent Consultant

Re: Email Engine stops sending Emails

Outbound Emails: smtp * Thanks, Bala Patel Independent Consultant ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are

Re: Email Engine stops sending Emails

Hi, Yes, I see that it lost connection to the smtp sever. I would think that if the email engine would have an issue with connecting then it would try again per the polling setting. Thanks, Bala - Original Message From: Chowdhury, Tauf [EMAIL PROTECTED] To: arslist@ARSLIST.ORG