Re: Diary Field Issue - how to get the missed diary field values

2009-09-03 Thread Meenakshinathan
to get all these user, date and time and user comments and push the values in the Main form diary fields. Can you please give an idea how do we can easily? Hope the above explanation is understandable. Please let me know if you or any others can help me. Thanks, Meenakshinathan On Sep 2, 5:21 pm

Re: Diary Field Issue - Attention - Remedy Product Defect.

2009-09-01 Thread Meenakshinathan
a another new comment with blank space ( ) and modify the request. * It replaces all the old comments with null values. *via workflow if you push null it also replaces all the old comments with null values. Meenakshinathan On Aug 31, 8:12 pm, Meenakshinathan kmnat...@gmail.com wrote: Even via filter

Urgent :: Diary Field Issue -- Please help

2009-08-31 Thread Meenakshinathan
as possible. Thanks, Meenakshinathan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

Re: Urgent :: Diary Field Issue -- Please help

2009-08-31 Thread Meenakshinathan
values, it does not contain any values. the empty space replaces the old values in diary field. I don;t know how to fix this, please help. Thanks, Meenakshinathan. On Aug 31, 5:02 pm, Meenakshinathan kmnat...@gmail.com wrote: Hi, I am in Remedy 7.5 patch 001 running on SuSE linux with oracle10g

Re: Urgent :: Diary Field Issue -- Please help

2009-08-31 Thread Meenakshinathan
discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Meenakshinathan Sent: Monday, August 31, 2009 6:39 AM To: arsl...@arslist.org Subject: Re: Urgent :: Diary Field Issue -- Please help List, Please let me know if anyone cannot understand my question? I am giving further more

Re: Urgent :: Diary Field Issue -- Please help

2009-08-31 Thread Meenakshinathan
recommend putting a Filter in place that will detect a single space and replace it with some default text.  That will buy you some time. Rick -Original Message- From:         Meenakshinathan kmnat...@gmail.com Date:         Mon, 31 Aug 2009 07:57:58 To: arsl...@arslist.org

Cannot start the AR Server

2009-07-28 Thread Meenakshinathan
9150) AR Monitor unable to open lock file. Exiting... Action Request System initialization is complete. Thanks, Meenakshinathan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti

Re: Cannot start the AR Server

2009-07-28 Thread Meenakshinathan
It is in SuSE Linux. I can see that permission was set to 755. I can access the file easily. On Jul 28, 3:46 pm, Tristan Roppel tristan.rop...@t-online.de wrote: Hi, What opeation system is installed ? On Unix try to find out, what permissions are set to the file armonitor.log ! With the

AR Error 326 Message Customization - Urgent

2009-04-16 Thread Meenakshinathan
this, using the system error message i want to customize it, please let me know if possible or not. Thanks, Meenakshinathan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti

Re: fatal: libCstd.so.1: version `SUNW_1.2' not found - 7.5 Installation Error - RESOLVED

2009-03-31 Thread Meenakshinathan
Issue Resolved. After applied the required patches, Installer was successful Applied following patches in solaris 111711-16, 111712-16, 111722-05, 112874-43, 112963-32, 112233-12, 112912-01, 115683-02, and 114344-33, 114344-40. Thanks, Meenakshinathan On Mar 30, 8:18 pm, Kumar, Rajiv (Java

Re: fatal: libCstd.so.1: version `SUNW_1.2' not found - 7.5 Installation Error - RESOLVED

2009-03-31 Thread Meenakshinathan
? On Tue, Mar 31, 2009 at 12:26 PM, Meenakshinathan kmnat...@gmail.comwrote: Issue Resolved. After applied the required patches, Installer was successful Applied following patches in solaris 111711-16, 111712-16, 111722-05, 112874-43, 112963-32, 112233-12, 112912-01, 115683-02

fatal: libCstd.so.1: version `SUNW_1.2' not found - 7.5 Installation Error

2009-03-30 Thread Meenakshinathan
, Meenakshinathan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are

Re: WebService Consuming Error

2008-08-04 Thread Meenakshinathan
Make sure that your webservices running on the server that you have mentioned in your WSDL file and also make sure the URL path of webservice in the WSDL file. Thanks, Meenakshinathan On Aug 4, 5:35 pm, ITSM Support [EMAIL PROTECTED] wrote: Hi All,  I'm trying to create a filter with a Set

Knowledge Base on Service Desk.

2008-07-18 Thread Meenakshinathan
Hi All, We are using remedy service desk 7.0.03. We are very much interested on built a simple knowledge base on this (without purchasing remedy knowledge management). This may be searching an old tickets, solutions, documents or any other related information for the keyword that user type in.

Parent - Child relationship incidents

2008-05-29 Thread Meenakshinathan
solutions? Any ideas Thanks, Meenakshinathan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are

390600 : The database is not the expected version (may need to run upgrade program) (ARERR 36)

2008-04-23 Thread Meenakshinathan
remedy server using the above set up? Also let me know how to fix this... Note: my tablespace name , schema user name, password is same as mentioned in ar.conf file. Please let me know if you have any questions. Thanks, Meenakshinathan

Re: 390600 : The database is not the expected version (may need to run upgrade program) (ARERR 36)

2008-04-23 Thread Meenakshinathan
by Axton. anyway if any body knows how to modify some file in the DB for the successful connection and make the server up, i will be very thnakful to them. Thanks for your support, Meenakshinathan Axton wrote: It probably failed when the installer attempted to connect to the db. It's a bit tricky

Oracle Client deletion

2008-04-14 Thread Meenakshinathan
in the server. My question is, Is that possible to point the database from the remedy server using the new oralce client? (May be a wrong question.. sorry for this ::) Thanks, Meenakshinathan ___ UNSUBSCRIBE or access

Re: Importing an incident record with attachment in Remedy 6.3

2008-04-11 Thread Meenakshinathan
Did you try the import of .arx or any other format. When you take an export of data, all the attachments are stored in a separate folder. make sure your .arx file and the folder is in the same path. Now the import tool automatically maps the attachement field. We usually import like this.. Hope

7.1 Client .6.3 Sever. enabling admin console

2008-04-07 Thread Meenakshinathan
could not locate it properly. Please help me.. Thanks, Meenakshinathan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are

Re: 7.1 AR user Client - 6.3 Server - Quick Question?

2008-04-07 Thread Meenakshinathan
Hi Rick and Ben, I am able to access my 6.3 server using 7.1 client. But now, i could not acces my server information using admin tool, Can you please help me, how can i bring my admin console...for 6.3 server.. in the 7.1 client. Thanks in advance, Meenakshinathan On Mar 31, 9:49 pm, Rick

Display and Print JPEG Image attachments Pool

2008-04-03 Thread Meenakshinathan
??? Thanks, Meenakshinathan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are

7.1 AR user Client - 6.3 Server - Quick Question?

2008-03-31 Thread Meenakshinathan
the updation. I didn;t get any error and it is working fine for me. Anyway just want to ask the experience from others. Please let me know issues regarding this. Thanks, Meenakshinathan ___ UNSUBSCRIBE or access ARSlist

Re: OT: Attachement Updation - File Contents Changed - Resolved ::)

2007-08-30 Thread Meenakshinathan
. Thanks for all your help ::) Meenakshinathan On Aug 4, 12:30 am, L. J. Head [EMAIL PROTECTED] wrote: :)that's why I was thinking that FooBar was a programming joke...hehehe -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED

HTML Email/Attachment Templates

2007-08-30 Thread Meenakshinathan
an attachment of that HTML template. But it is sending the same HTML file and not replaced with real values. So, Is it possible to get it done or any other alternative methods are highly appreciated. Remedy ARS 6.3, Mid Tier 6.3, Solaris, Oracle Thanks, Meenakshinathan

Re: OT: Attachement Updation - File Contents Changed

2007-08-03 Thread Meenakshinathan
that i selected currently? Assume that i am having 4 attachments in my attachment pool. Thanks, Meenakshinathan On Aug 3, 1:30 pm, Hugo Visser [EMAIL PROTECTED] wrote: Stephen, That's very clever, thanks for sharing :) Maybe BMC should put some kind of PERFORM-ACTION-FOOBAR to do this in a DB

Re: Attachement Updation

2007-08-02 Thread Meenakshinathan
give me a alternative solution on this? Looking for your inputs. Thanks, Meenakshinathan On Jul 28, 2:36 am, Robert Halstead [EMAIL PROTECTED] wrote: I'm not entirely sure on this, but couldn't you do a filter on modify with a run-if condition as: 'TR.Attachment' != 'DB.Attachment' ?? I'm

Re: Attachement Updation

2007-08-02 Thread Meenakshinathan
let me know how can i check in this case? Thanks, Meenakshinathan On Aug 2, 2:15 pm, Hugo Visser [EMAIL PROTECTED] wrote: You cannot compare the file contents, but using TR you should be able to detect that a file was attached again (if the DB value wasn't $NULL$). The value contains the file

Re: OT: Attachement Updation - File Contents Changed

2007-08-02 Thread Meenakshinathan
? Yes, i am testing the particular attachment is updated or not. Please let me know if you need any further input on this. Thanks, Meenakshinathan On Aug 2, 7:16 pm, Heider, Stephen [EMAIL PROTECTED] wrote: Hugo, Your post got me thinking: How can you determine if the file contents have

Attachement Updation

2007-07-27 Thread Meenakshinathan
attachement is updated. If anybody came throrough this , can you please let me know how do i implement this? Thanks, Meenakshinathan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Re: Calling Filter guide from Active link

2007-01-11 Thread Meenakshinathan
Not possible.. the only way is add a commit changes action in the active link. this will intern call submit action for the current form. write one filter on submit action and in this filter call the filter guide whic you want. Meenakshinathan

Re: Need Help - Urgently

2007-01-09 Thread Meenakshinathan
List, This issue has been resolved. We have applied all the suggestions from the list and now user can work on the application. I don't know which solution helped us to fix this issue. Might be the solution, disable the popup blocker. Thanks for all your help. Thanks, Meenakshinathan

Need Help - Urgently

2007-01-08 Thread Meenakshinathan
let me know if you need any other information. Thanks for your help, Meenakshinathan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Re: Need Help - Urgently

2007-01-08 Thread Meenakshinathan
It is not at all in Unix Box. Iit is in a windows envionement. any way other users in the same domain can access the application without any issues. Help me if you have any other solutions. Thanks, Meenakshinathan

Data Lengh for a character field

2006-12-14 Thread Meenakshinathan
a active link to validate this? i don't want to create active links.. since this form contains more than 25 char and all are with some constraints. Thanks, Meenakshinathan ___ UNSUBSCRIBE or access ARSlist Archives

Re: Data Lengh for a character field

2006-12-14 Thread Meenakshinathan
Thanks praveen. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Issue with Fields listing in active link after delete a page from the page holder

2006-12-13 Thread Meenakshinathan
listing all the 50 fields in qualification field and all in the actions. Anyone came across this type of issue? Please let me know if i miss any thing. Thanks, Meenakshinathan ___ UNSUBSCRIBE or access ARSlist Archives

Re: Issue with Fields listing in active link after delete a page from the page holder

2006-12-13 Thread Meenakshinathan
Thanks Joe and Ben... I got it... i thought, if we delete the page , all the fields also will be deleted on the page. Thanks for notifying this. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where

Re: Application Loading

2006-11-22 Thread Meenakshinathan
in the first active link of menu/row choice event of table field and hide it in the last active link. But all the actions are refelected only when all activelinks are executed. so it didn't work. Please let me know is there any other possible way to do this. Thanks, Meenakshinathan

How to get a $LASSTID$ thorugh escalation

2006-10-26 Thread Meenakshinathan
in esclation? Please give your ideas and also let me what is the otherway of getting this last id only thorough escalation. Thanks, Meenakshinathan ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Re: Need solution

2006-10-17 Thread Meenakshinathan
of Active link and make the button is enable or disable as per ur requirement. Try this out. it may help Thanks, Meenakshinathan ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Re: Workflows on Button Not working

2006-10-10 Thread Meenakshinathan
Not working in the sense button is invisible or activelink on this button is not working. what kind of problem u r facing. can u please describe that, it is better to help you ___ UNSUBSCRIBE or access ARSlist