Hello Dragan,
I'm not sure if this is comparable (taxes, benefits, life cost in
general...) but here in Paris 100k€ is a lot higher than the salary I would
aim for, as an RSA with 15 years of experience.
On Mon, Dec 9, 2013 at 10:55 AM, Dragan Levic
wrote:
> It depends on the location and skill
**
Hi,
Are you bound to MS Windows + SQL Server ?
Running Linux & Oracle Express, you can build a full VM running with 8GB of
ram, 2 vCPU & 35GB of hard disk space.
On Thu, Sep 26, 2013 at 12:20 PM, Carl Wilson wrote:
> **
>
> Hi,
>
> If you turn down your SQL memory (limit to say 1.5GB) y
st even mentions 00 could be interpreted as Public:
> search for “WARNING OF BAD AS DESIGNED FEATURE IN ITSM - zero in internet
> email field for person is not good.”
>
> ** **
>
> David Durling
>
> University of Georgia
>
> ** **
>
> ** **
**
I have posted this on Communities also :
https://communities.bmc.com/message/326184
But I thought there might be more suggestions on the ARS List with all the
veterans here.
On Fri, May 31, 2013 at 9:36 AM, Sylvain YVON wrote:
> Hello all,
>
>
>
> I'm coming to yo
Hello all,
I'm coming to you after a rather big incident on my client's production
server.
Some filters create a list of users to notify of a certain action. It then
removes the current user's login name from the list. Anyhow, there was a
bug in the list that left a trailing "0" after the name
Hi,
You should also try and use something like Wireshark along with your 3rd
party tool, and forward the result of the dump to a network expert when you
get this timeout. I bet he will see some incomplete TCP streams or other
low level funny things, like packets lost in the wild.
On Fri, May 24,
The problem is with consuming an AR System WS from a client, not an
external WS from a filter, so it would rather be the Mid Tier Web Services
logs along with the server side API+Filter+SQL.
On Wed, May 22, 2013 at 11:05 PM, Joe D'Souza wrote:
> **
>
> ** **
>
> Ken,
>
> ** **
>
> The arjav
Hi Dave,
The hostid used to generate the license is based on the mac address of the
first interface seen by AR System when it starts. When there are multiple
interfaces (which happens more often than not on production servers), your
hostid can change during the upgrade of ARS.
At what moment in th
I don't know, a developer and even a consultant should try and learn new
stuff every day. Maybe at 50 the flame is gone, but we can't rely on a
single vendor for our careers on the long term, can we ?
On Sun, May 19, 2013 at 9:35 PM, Joe D'Souza wrote:
> Unless off course the plan is to cash th
Hi,
I would go for a single staging form. The number of web services itself
would not be a concern.
On the staging form, you would have to be very careful about how you name
and group all the common filters into guides (checkings values, fetching or
evaluating mandatory fields ...), and separate t
https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeed&utm_medium=twitter
On Mon, May 6, 2013 at 2:42 PM, patrick zandi wrote:
> **
> http://www.theregister.co.uk/2013/05/06/bmc_buyout/
>
> Buyout soon...
>
> --
> Patrick Z
Mark,
In the lower part of the cache config page, in the table that shows the
number of objects in cache by type, you should see the last flush date.
On Thu, Feb 7, 2013 at 9:41 AM, Mark Antell
wrote:
> When the cache is flushed on the mid-tier, how does one know if the cache
> has successfully
William, Rick,
Just curious, can you please tell us if you are/were mounting your SAN FS
via NFS (which version) or iSCSI (on ethernet or fiber) ?
Thanks.
Sylvain
On Mon, Feb 4, 2013 at 8:48 PM, laurent matheo wrote:
> **
> Hi,
>
> We also had some problems with FTS on 7.6.04 sp2 and on Windows
Hi,
Have you checked the actual content of your /etc/rpc file ?
If you install as root, the installer will modify the file by itself.
If you install as a regular user, the installer will ask you to do it as
root.
On Fri, Feb 1, 2013 at 3:09 PM, Frank Caruso wrote:
> ITSM 764
> RHEL 5.2
>
> We
; ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Sylvain YVON
> *Sent:* Wednesday, January 30, 2013 11:01 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Email Engine questions
>
> ** **
>
> **
>
Hi,
The email engine will be restarted automatically only if it was initially
started by armonitor (cf armonitor.conf) and hasn't crashed 4 times in a
row. Not sure if the latest is still true for version > 7.5 though.
What do you do to check if it was restarted ? Did you look at the email log
? W
Hi,
There is a short guide here with some examples focused on the use of
ARInvokeGuide :
https://communities.bmc.com/communities/docs/DOC-21816
In the second part you can see how to return a value (and thus how to pass
a value).
I need to add a few lines in the doc with the ARProcessEvent method
It won't help much because it's for a custom SRM application, but here is a
simple example.
On Wed, Jan 23, 2013 at 4:05 PM, John Sundberg <
john.sundb...@kineticdata.com> wrote:
> **
> Would you mind sharing your selenium script???
>
> -John
>
>
>
>
Hi,
It depends of the monitoring tools you already have. Any tool that can run
commands, test a port, and watch log files will do. Some of them are BMC
Patrol, Tivoli, Nagios, Zabbix ...
You can also take a look at the "Monitoring" thread started earlier.
On Wed, Jan 23, 2013 at 1:41 PM, Lawrenc
Hi,
If you need to monitor and not to load test your platform, you can try
Selenium (http://seleniumhq.org/).
It's a free ("as in freedom") set of tools that automates browsers.
I tested it recently for a custom AR System 7.5 app with good results. The
documentation (http://seleniumhq.org/docs/) i
**
Their main argument is that SNOW was designed for the modern cloud
architectures, as opposed to AR System & ITSM which had to adapt. I'm still
looking for plain numbers to see how Remedy Force and Remedy On Demand are
doing worldwide.
By the way, SNOW can be run either as SaaS or on-premise.
I
Hi,
We were just looking into this with Laurent this morning for another
requirement. The cleanest solution is clearly Misi's.
There just two drawbacks :
- you have to manage a table for your temporary records (=> delay,
clustering, i/o ...) or use a "temporary table" if your DBMS allows it
- it i
I use JavaScript too much, I know I do. But until AR System/MT comes
with a better data validator system, I will use JavaScript regexp to
validate/unvalidate.
The idea is to add "onkeyup" listeners that call these functions. They
check the current value for the field, and call an active link guide
Hi,
You still have runmacro.
You also have a "arexport.sh" that exports data which uses the artools java
class (didn't try it yet).
And, if it's not enough, you also have Data Integration (Pentaho
Spoon+Kettle) that is nice for this kind of jobs. :)
On Thu, Nov 1, 2012 at 7:54 PM, Gordon Frank
Yes please :)
On Wed, Oct 24, 2012 at 4:41 PM, Tomasiewicz, Mike (Information
Technology) wrote:
> **
>
> Please keep the tradition alive.
>
>
>
> .: Mike T :.
[...]
___
UNSUBSCRIBE or access ARSlist Archives at www.ars
#x27;t going to be building
> anything else in Flash, and whether HTML5 or something else is the next
> technology they use, it very likely won't be Flash.
>
> And there was rejoicing throughout the land. And there was feasting, with
> breakfast cereals, and orangutans, and fruit ba
I wish they could drop every Flash component. There is such a global
rejection of the good old plugin that the requirement is becoming a
major issue.
Thanks Doug.
On Thu, Oct 18, 2012 at 9:49 AM, Jose Huerta wrote:
> What I heard HTML5???
>
>
> Something is changing
>
>
> Jose Huerta
>
Hi,
I'm no SQL Server expert ;) But you do have a snapshot functionnality
that may be the source of your problems. Disabling or at least having
it tuned could also benefit the whole application. You can use "WITH
NOLOCK" with your select statement to force it at run time.
You have the equivalent
Dan,
This is considered as an enhancement of AI in version 8.0. See here
for more details :
https://docs.bmc.com/docs/display/public/ac80/Atrium+Integrator+enhancements
**
Atrium Integrator in server group environment and multipl
Hi,
You can change some containers (panels & views) to a "fill" layout.
But it takes a lot of work to redesign your screens because not every
field type can or should be resized to fill a panel.
I think there is no better way to understand and see the limitations
than to try it yourself on a new t
Have you use a tool like Firebug to examine the labels ? I'd bet it's
just a change in ARSystem.css.
On Mon, Oct 1, 2012 at 4:14 PM, Axton wrote:
> ** Windows 7 does this as well through their cleartype changes. Why they
> call it cleartype and it makes things fuzzy is beyond me. Did your
> wor
Jose,
Have you tried to run the SQL query yourself ?
Does it return a large number of records ? Do you perhaps have many
records but few distinct values ?
Don't trust the timestamps to much. Sometimes the log is written after
the command was executed.
On Mon, Oct 1, 2012 at 3:32 PM, Longwing, LJ C
Hi,
A few years ago, before there was a DMT, I had a similar requirement.
So I wrote an SQL script that searched every known character field
(from the FIELD table) on every form for references to known login
IDs. The script took a night to execute.
Then, from the result, I generated a list of updat
**
Hi,
If your programs only push data into a table, you can use an
unprivileged user (no group, read license, no password). This is the
best way to handle the password : don't use one. :)
If you need a privileged user then you could use an encryption lib like Base64.
On Wed, Sep 26, 2012 at 2:09
Hi Karun,
Please post the "import" line of your wsdl. Or better, both wsdl and xsd files.
On Wed, Sep 19, 2012 at 11:12 PM, karun wrote:
> Hello Group,
>
> I have tried to load a WSDL file into the set fields actions using Developer
> Studio. The WSDL has a reference to .xsd file. I make sure
Did it too, it works. You could check the value of $VUI$ by displaying
a message "on window loaded".
On Wed, Sep 19, 2012 at 5:51 PM, Jose Manuel Huerta Guillén
wrote:
> ** I used LIKE with $VUI$ so, I expect that != will also work.
>
> Jose Manuel Huerta
> http://theremedyforit.com/
>
>
>
>
> On
Hi Jose,
It's also somewhere in the top 10 entries in my todo list. For now the
only way I think would work for sure is to modify ClientCore.js (yes,
I know ...) by adding an "arInvokeGuide" call. It would have to be
very well specified and documented of course, in case of a MT upgrade.
You could
Hi,
We had similar issues in a similar context. Using Fiddler, we found
some http/304 ("not modified") answers from the local proxy even to
some call backs. We forced Apache to add a no-cache header to all
files but images to resolve the problem.
As for automating the flush of MT cache, it is pos
Kris, AFAIR you have a field in the interface form for the related CI.
Le 13 sept. 2012 22:02, "Wong, Kris" a écrit :
> **
>
> All,
>
> ** **
>
> The incidents are to manually investigate and add information into the
> Asset CI’s. Basically I have a list of 100+ assets that are missing a few
You can use the "HPD:IncidentInterface Create" form to easily create a
automate the creation of incidents. All you have to do is push records
into this form via API, WS or push action.
I wrote a very simple multi-thread C program in less than a day to
create 10 tickets in a UAT environment. I d
Sorry the last value to be entered is "1" of course, to disable the escalations.
(damn, where's the "edit" button here ?? :)
On Wed, Sep 12, 2012 at 5:00 PM, Sylvain YVON wrote:
> Hi,
>
> You can do it with the API like LJ suggested, with the driver program
>
Hi,
You can do it with the API like LJ suggested, with the driver program
if you just want to script, or in a program of your own.
If you open ar.h on your server, you can see all the server settings
you can change :
[...]
#define AR_SERVER_INFO_DISABLE_ESCALATIONS 143 /* int - 0 - enabled
Hi,
Previous answer is already very complete, but you could go a little
further if you have some time :
- create a supervision form
- create a dummy approval process
- create an escalation that executes a "new details" command for this
process every X minutes
- if you find the generated signature,
We did that here on Oracle for a custom 7.5 app with one ARSystem and
one Utility schemas. The utility schema contains all the temporary
tables, procedures and packages for maintenance and imports (of users,
entities, ...). This is very handy because this is all temporary stuff
that we can afford t
Hi Julie,
If you really want to avoid the Class Manager, the simplest thing I
can think of is to define some "on return" active links to replace the
menus by set fields actions, until you have fixed your problem with
SyncUI.
If you have some static menus, you can use a dummy SQL query, like in Ora
Shawn,
Have you set the "Submitter Mode" to "Locked" on your new server ?
On Wed, Aug 8, 2012 at 4:19 PM, Shawn Rosenberry wrote:
> **
> Greetings
>
> Environment
> ARSystem 7.6.4 Patch 2
> Mid-Tier 7.6.4 Patch 3
> SQL Server 2005
> MS Server 2008
> Submitter Mode Locked
>
> Here is the issue
>
>
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