Microsoft System Center Service Manager

2011-12-20 Thread Will Du Chene
Hi List. Every so often, a topic comes up about migrating from one platform to the other. With that being said, there are some that think that we should move from what we have now to the new release of Microsoft System Center Service Manager because it "integrates better" with other Microsoft p

Re: mapi on linux

2010-06-16 Thread Will Du Chene
There are? Really? Where? MAPI is entirely a closed-source Microsoft standard, and is tied extensively to the Windows platform and API's. Those libraries do not exist on a linux platform which is why the code was never ported. This is why so many people who use a linux desktop (including mysel

Re: Aspect IVR integration?

2009-07-24 Thread Will Du Chene
I know that this is probably really very obvious, but have you considered getting an alias added for the old server on your org's DNS server? Admittedly, it's not a perm solution, but it might buy you some more time to work the issue. Hard coded, huh? Shoot the programmer, unless of course, there

Re: Dropping BMC Support

2009-07-19 Thread Will Du Chene
Not to sound too much like a troll and hence be held in ill repute, but the whole language of 'retroactive payments' and 'interest surcharges' sounds absolutely obscene, doesn't it? One more reason to use an application suite or technology that better fits whatever project is at hand. Sometimes th

Re: ARS 7.5?

2009-01-20 Thread Will Du Chene
So my point is, if the US Government is not allowed to use product that contain open source software components, Remedy shouldn't have been allowed for years. If you can figure out what is going on with our government, then you are a better person than I. Simple logic left it many, many years ago.

Re: Development Kits?

2009-01-16 Thread Will Du Chene
ction Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Will Du Chene Sent: Friday, January 16, 2009 5:04 PM To: arslist@ARSLIST.ORG Subject: Development Kits? ** Speaking of development, and open source and the like in the previous threads - whatever happen to the

Development Kits?

2009-01-16 Thread Will Du Chene
Speaking of development, and open source and the like in the previous threads - whatever happen to the idea of a developer-only kit? The idea has been around for years, and several people have asked, but I don't recall ever seeing a formal answer. If there was, please point me to the post. I'm

Re: ARS 7.5?

2009-01-16 Thread Will Du Chene
John, that was good.. I laughed out loud here. But you're right on track: government is dang skittish when it comes to open source products. There seems to be this mindset that, so long as they buy their products from a 'company' per se, that the world will turn, classical music will play and dais

OT: Test

2008-11-18 Thread Will Du Chene
Just checking to see if this is working.. I haven't received any messages for the last couple of days and wanted to make sure that my address was still good. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Pl

Re: OT:smart-questions.html

2008-11-12 Thread Will Du Chene
Not to beleagure an already old thread, but I'm disappointed. :-( Whatever happen the originality? Whatever happen to rolling your own smoke? These prepackaged, shrink-wrapped, off-the-shelf responses of condemnation seem to leave something to be desired. If you're gonna rail against a post, do so

Re: BMC Elite?

2008-10-20 Thread Will Du Chene
I don't think so.. I haven't received anything from them personally. If they were harvesting addresses, my guess would be that there would be more traffic and/or complaints. The only exposure that I have had to them is here on the list. With that being said, I am *highly* amused when one does come

Re: Job at the State of NC

2008-10-15 Thread Will Du Chene
Now there was a beautiful area to be. I bet that it's gorgeous this time of year. Wed Oct 15 2008 07:07:00 PM CDT from Ramey, Anne to arslist@ARSLIST.ORG Subject: Job at the State of NC ** http://www.its.state.nc.us/Career/Career.asp?pn=3954 If you are looking for a stable, permanent p

Re: OT:Friday Humor

2008-10-03 Thread Will Du Chene
   Nahh... It's actually quite easy really. I'm just not certain that we want to go there.   "...So I m not sure what their choice of cars says about their personalities..."   If I were to venture a guess, it would be that *one* of these fellas realizes that size does matter, and therefore h

OT: Mail Test

2008-10-03 Thread Will Du Chene
Just testing to see if I have all my sums right.. My mail server crashed and I had to rebuild it. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Ans

OT: HP ServiceDesk & others

2008-09-15 Thread Will Du Chene
Hi all. I have a question that is going to be a bit off topic, and I'd like to run it up the flag to see who salutes. Does anyone out there have first-hand experience with HP ServiceDesk? Most importantly, how does it compare with the AR System in terms of pricing? What are your experiences? Woul

Re: BMC User World : Topic Was - Buy vs. Build

2008-09-08 Thread Will Du Chene
Just sort of curious, but has there been any 'revelations' associated with this? We kicked the topic around back in July, and then the conversation got mysteriously quiet again. > Kelly Deaver wrote: > >> ** >> Bing, not a session, a track! A track = 13 sessions. >> >> Part of the conference

Re: BMC User World : Topic Was - Buy vs. Build

2008-07-27 Thread Will Du Chene
"...Bing, not a session, a track! A track = 13 sessions..." Wonderful. That's a great thing. Well done. That's not the answer to his question, however. His question was: "Now, what about those complimentary developer kits?" It seems like a fairly straight forward question to me, yet I don't bel

Re: OT: Medical Terminology

2008-06-05 Thread Will Du Chene
Darn it... Coffee on the keyboard and out the nostrils... Bill!!! I cannot stop chuckling... I took a First Responder course a couple of semesters ago. Endotracheal intubation, MUH, FDGB, CATS, and transoccipital implants otherwise known as lead overdose syndrome was covered in depth. Good thing

(no subject)

2008-06-05 Thread Will Du Chene
___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Re: OT: Friday Humor (early, I know)

2008-06-04 Thread Will Du Chene
Nice one! I needed that... Thanks Matt! Wed Jun 04 2008 08:07:32 AM CDT from Matt Reinfeldt to arslist@ARSLIST.ORG Subject: OT: Friday Humor (early, I know) ** Folks, It's been a long week already, so I thought I'd send this out early, as it made me smile this morning. J

Re: OT--Need Remedy Architect--Direct Hire

2008-06-03 Thread Will Du Chene
That's not exactly the direction that I was headed. Maybe I am just venting here a bit, but since it would seem to have both merit and value, so I'll complete my thoughts... I hadn't mentioned anything about the ITSP suite, the new and improved SLM components, or anything about consultants; much l

Re: OT--Need Remedy Architect--Direct Hire

2008-06-03 Thread Will Du Chene
Is it just me, or is that sort of thing seemingly more common than not? I mean, it seems that each and every time that I talk to a recruiter, or check out a job posting, the PDs themselves are written in such a way as to literally exclude anyone that does not have exactly what some nit-whit in m

Re: Stored Procedures

2008-06-02 Thread Will Du Chene
Have you confirmed that the ARAdmin user has execute permissions to the stored procedure? It would make sense that you would be able to execute the procedure since it would have been created under your account. ARAdmin, however, would have been denied access to the object by default. Have you trie

Re: OT: JOB UK : Senior Technical Support Technician

2008-05-07 Thread William H. Will Du Chene
;> +44 (0) 870 803 4080 >> >> Fax: >> >> +44 (0) 870 803 4090 >> >> Email: >> >> _ >> __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> >> ARSlist: >> "Where the Answers Are" html___ &

Re: OT: JOB UK : Senior Technical Support Technician

2008-05-07 Thread William H. Will Du Chene
; > Mobile: > > +44 (0) 7875 431 604 > > Tel: > > +44 (0) 870 803 4080 > > Fax: > > +44 (0) 870 803 4090 > > Email: > > _ > __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> > ARSlist: > "Wher

Re: Remedy Integration Available ?

2008-05-01 Thread William H. Will Du Chene
. >> > >> > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> > html___ >> >> >> >> >> -- >> John David Sundberg >> 235 East 6th Street, Suite 400B >> St. Paul, MN 55101 >> (651) 55

Re: Oracle Case insensitive search:any proven easy way?

2008-04-24 Thread William H. Will Du Chene
__ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is >

Re: Default Roles, System Privileges etc needed for aradmin user on Oracle

2008-04-24 Thread William H. Will Du Chene
_ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- > This message has been scanned for viruses and > dangerous content by MailScanne

Re: One company not able to recieve emails

2008-04-24 Thread William H. Will Du Chene
ARSlist: "Where the Answers Are" > html___ > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com

Re: Creating a Remedy Sandbox

2008-04-18 Thread William H. Will Du Chene
ortal.com ARSlist: "Where the Answers Are" >> html___ > > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers

Re: Releasing licenses from the users who are inactive in Remedy System

2008-04-16 Thread William H. Will Du Chene
e, Dan > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of William H. Will Du Chene > Sent: Wednesday, April 16, 2008 1:45 PM > To: arslist@ARSLIST.ORG > Subject: Re: Releasing licenses from the users

Re: Releasing licenses from the users who are inactive in Remedy System

2008-04-16 Thread William H. Will Du Chene
ny help would be appreciated. Thanks in advance > > Jegan > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- - Will Du Chene

Re: Implementing SSL on Tomcat on Windows servers

2008-03-04 Thread William H. Will Du Chene
id some digging around > in the tomcat docs, and it seems that there is a different syntax for the > connector that can be used. > > The alternative syntax - from the documentation - looks like this: -- ----- Will Du Chene --

Re: Implementing SSL on Tomcat on Windows servers

2008-03-04 Thread William H. Will Du Chene
of North Texas Computing & IT Center > http://itsm.unt.edu/ > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers A

Re: Implementing SSL on Tomcat on Windows servers

2008-03-04 Thread William H. Will Du Chene
> http://itsm.unt.edu/ > > -- --------- Will Du Chene - [EMAIL PROTECTED] http://www.myspace.com/wduchene - "...you're an anti-Micros

Re: Two quick port questions

2008-02-28 Thread William H. Will Du Chene
s the actual logical server name). > > I did NOT try the physical server name... > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of William H. Will Du Chene > Sent: Thursday, February 28, 2008 2:06 PM

Re: Two quick port questions

2008-02-28 Thread William H. Will Du Chene
me20(2) > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- > This message has been scanned for

Re: Interview questions

2008-02-21 Thread William H. Will Du Chene
Speaking of which, does anyone have a .PST file of the archives, or an MBOX that I could get a copy of? TIA. > Look in the archives. > > Axton Grams > -- --------- Will Du Chene - [EMAIL PROTECTED] http://www.myspace.

Re: Interview questions

2008-02-19 Thread William H. Will Du Chene
if I'd ask questions about > the > type of Car, Usage, etc > > If I had just designed it as I wanted, I'd be back in Ohio! > > Warren > -- - Will Du Chene - [EMAIL PROTECTED] http://w

Re: Apache vs IIS

2008-02-07 Thread William H. Will Du Chene
/tool_details.aspx?tool_id=277. If that one is not available, there is another download site at http://www.stunnel.org/download/binaries.html. -- - Will Du Chene - [EMAIL PROTECTED] http://www.myspace.com/wduchene

Re: Apache vs IIS

2008-02-07 Thread William H. Will Du Chene
available certificate or key corresponds to the SSL cipher suites > which are enabled. -- --------- Will Du Chene - [EMAIL PROTECTED] http://www.myspace.com/wduchene - "...y

Re: Apache vs IIS

2008-02-07 Thread William H. Will Du Chene
developer-only version of their products yet, so trying to provide any practical assistance is out of the question. Not being able to play with the technology and learn from it without working for someone that already has it - bites. My gut instinct, however, says that there has

Re: Apache vs IIS

2008-02-07 Thread William H. Will Du Chene
i-Microsoft zealot, use Apache (or whatever the open >> source/competing product is) each and every time. >> >> But if you're not really concerned about all those politics, IIS is a >> fine choice for Windows operating systems. >> -- --

Re: Apache vs IIS

2008-02-07 Thread William H. Will Du Chene
ce, security .. > we are planning to install this in a clustered environment with load > balancing software and would like to know if you had issues if any with > running Mid-Tier against IIS or Apache? > &g

Re: Company Dropping Remedy

2008-02-05 Thread William H. Will Du Chene
st, however, just to be on the safe side. Just an idle thought - offered humbly. -- Will Du Chene [EMAIL PROTECTED] http://www.myspace.com/wduchene ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Plati

Re: Ping

2008-02-04 Thread William H. Will Du Chene
ver is run under popen runs as the > caller. In this case ARS, which should not have those privileges - and > if they are running as root they deserve all they get :-) Calling > something that uses popen from ARS is no better or worse than invoking > any other command with a run process.

Re: Ping

2008-01-31 Thread William H. Will Du Chene
d to do the job... Best part - no root-ski required. -- Will Du Chene [EMAIL PROTECTED] http://www.myspace.com/wduchene ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSl

Re: Incoming emails on Solaris + Exchange

2008-01-30 Thread William H. Will Du Chene
> ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > -- Will Du Chene [EMAIL PROTECTED] http://www.myspace.com/wduchene ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Re: Ping

2008-01-30 Thread William H. Will Du Chene
anel, but it should work fine for the average stuff. Besides, if it's a major network or service outage, the customers will be on the phone anyway... Just a thought... -- Will Du Chene [EMAIL PROTECTED] http://www.mys

Re: Run Process in AL to execute a Perl script - Help!

2008-01-22 Thread William H. Will Du Chene
ery easy to backup and restore, can be installed on a non-local disk (san, nas, or just plain ol' NFS mount) and are vastly easier to recover because no special directories are used, nor are permissions. Offered up const

Re: You are granted one wish for ARS -- what is it?

2007-12-26 Thread Will Du Chene
It's just a tad late now, but If I had a wish that I knew that they would actually listen to, it would be for the AR System (the entire kit and kaboodle, the platform, the utilities, all of the packages ITSP, Migrator, CSS, everything) to be made available to developers via a subscription serv

Re: Friday Humor - Questions that have Confused humankind!!

2007-12-07 Thread Will Du Chene
** Well... All of the Greek letter thingies below make my head spin, and I think that they mean that free beer is a good thing, right?With that in mind, we can move to the next logical question - What if dog were spelled c-a-t??Whoa. Fri Dec 07 2007 10:58:50 PM UTC from David Sanders to arslist@A

Re: Friday Humor (U)

2007-12-06 Thread Will Du Chene
** "...Will, I like your idea and it makes sense but I�ve worked places where circumventing the IT department�s security, i.e. by going through a tunnel to an outside mail server..." Hhrrmm... Argh... D'oh! That's not exactly what I meant to suggest. Circumventing departmental policy usually end

Re: Friday Humor (U)

2007-12-06 Thread Will Du Chene
** "...Will, I like your idea and it makes sense but I’ve worked places where circumventing the IT department’s security, i.e. by going through a tunnel to an outside mail server..."Hhrrmm..__20060125___This posting was submitted with HTML in it___

Re: Friday Humor (U)

2007-12-06 Thread Will Du Chene
** I admit to being a bit curious... I am not trying to drag out the topic, but am just plain curious... In these environments, what are the "guidelines" for using the internet? I mean, can you surf out to a webmail site and view the contents of the list from an account such as Yahoo! Mail, or GM

Re: XML over HTTPS

2007-07-06 Thread Will Du Chene
Jack - Maybe I am not reading this correctly... It's Friday, and I am a bit short in the sleep department again... Essentially what I am getting here is that you cannot connect to your web service over an SSL connection. SSL is the "Secure Sockets Layer" that is used for securing the connect

Re: Lockout user SOLVED

2007-06-28 Thread Will Du Chene
Was it spelled correctly in Zandish? That's all that counts. On Thu, 28 Jun 2007, patrick zandi wrote: Thanks.. all.. resent this for searching purposes.. I spelled a word wrong.. have a great day.. On 6/28/07, patrick zandi <[EMAIL PROTECTED]> wrote: I got it.. 1st do what norm said. If

Re: OT: Did you know you need bmc permission to switch support providers?

2007-06-20 Thread Will Du Chene
n > > See the ESS Concepts Guide > > tel +44 1494 468980 > mobile +44 7710 377761 > email [EMAIL PROTECTED] > > web http://www.westoverconsulting.co.uk > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EM

Re: OT: Did you know you need bmc permission to switch support providers?

2007-06-20 Thread Will Du Chene
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 That's a very good question. I wonder if someone from the BMC camp would care to expound on that one a bit? I'd like to see some clarity added, because I can guarantee that - if this is for real - I am going to keep it in mind, and make my management,

Re: ARSPerl v/s PerlDBI

2007-05-28 Thread Will Du Chene
ersonally, I would stick with the API. First, the speed increase is not that important when you consider the volume of the information that you are returning in your result set. The goal is not to process tens of thousands, or even millions of rows, but rather to get the previous days data. (I

Re: OT:Humor - 50 Fun Things to Do in an Elevator

2007-05-25 Thread Will Du Chene
True story: While on a tour of the Sudan Mines in Tower, Minnesota, a ride in a mining elevator is necessary to descend the 1/2 mile underground to the level where the tour begins. The elevator rocks back and forth, and the door is somewhat questionable. The elevator is also sloped back at an a

Re: FW: Building a Demonstration Laptop

2007-05-17 Thread Will Du Chene
Actually, I really, really wish that they would produce a developer-only version of their software, including not just the core technology, but the applications as well. Lots of other companies do exactly this, including Microsoft. For all the grief that I give those guys at expos, I have to ad

Re: IIS to Tomcat

2007-05-16 Thread Will Du Chene
I guess that the question that I would have is - what are your ASP pages actually written in? Are they comprised of what is typically referred to as 'classic ASP,' or are the .NET variety? My next question would be on which platform your Apache/Tomcat instance is going to be located, as the co

What ever...

2007-03-22 Thread Will Du Chene
... happened to the million dollar mystery... strings areserverd | grep -i mysql ??? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

Re: Apache/Tomcat

2007-01-29 Thread Will Du Chene
Rob: You have to use the mod_jk connector to bridge the gap between apache and tomcat. There is a tutorial on how to put this togeter over on the Apache website. http://tomcat.apache.org/connectors-doc/webserver_howto/apache.html > All right all you gurus. > > I have MidTier 7.0.1 running on

Re: Remedy email incoming error

2007-01-24 Thread Will Du Chene
It sounds like you're logging into another exchange server on the your companies domain, but not the one that contains the mailbox that is used to store the messages in question. Did the exchange administrator change servers? Essentially, the message is stating that the mailbox in question does not

OT: Sun for Free

2007-01-15 Thread Will Du Chene
I am not sure if anyone has seen this, but Sun is shipping Solaris 10 (Sparc, and x86) out to anyone that wants to simply sign up... Sun Studio is also included. http://www2.sun.de/dc/forms/reg_us_2211_391.jsp ___ UNSU

Re: ARS List Email is a Goldmine - How to Index

2007-01-11 Thread Will Du Chene
Sure... But only the last year or so is there... Rick Cook wrote: Why re-invent the wheel? www.arslist.org has them already stored, and you can search on them there. Rick -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hei

Re: OT: ARS List Email is a Goldmine - How to Index

2007-01-11 Thread Will Du Chene
Already got something... I started out using an application called "ForKeeps" that did quite a bit. If you want to try it out, you can find it at www.fkeeps.com. Ragnar's application works just fine, and it has a number of search features which work pretty well. Sometime later, I got a little

Re: Service Desk Express vs. Remedy Helpdesk

2007-01-09 Thread Will Du Chene
Service Desk Express is, or rather was, Magic Service Desk. It was acquired by Remedy Corp (please correct me if I am mistaken here) sometime before BMC gobbled up Remedy as a means of expanding their offerings. SDE is not quite what what you're thinking... SDE is entirely web based, and is build

Re: OT: MacWorld SteveNote about to start!

2007-01-09 Thread Will Du Chene
Most of the Mac stuff does look very appealing... It *seems* (note, I said seems) like they are the ones leading in terms of design. If you look at many of the new laptops, they share some design characteristics of the Powerbook. There is also the whole liquid look, which sort of started on the Ma

Re: OT: Service-Now.com

2007-01-05 Thread Will Du Chene
Well... Off-the-cuff, I would have to say that this is similar in concept to what Magic - err.. umm... BMC Service Desk Express - is. Magic is a completely web-based tool, and so is this. Magic allows you to create "Business Rules" to fill requirements for customizations, whereas the service-now o

Re: Creating Macro to display in a new window custom view

2006-12-27 Thread Will Du Chene
I thought that I heard somewhere, sometime ago that macros were going to become obsolete, and that there were going to be tools made available that would help convert them. I am certain that the UT will still support them for sometime to come, but why? Honestly, macros remind me of the Vax/VMS - i

OT:Wikipedia

2006-12-25 Thread Will Du Chene
Well, this is a pleasant surprise. I was surfing around the net this evening (morning) and noticed that the AR System now has it's own page over on Wikipedia. Very cool. http://en.wikipedia.org/wiki/Action_Request_System _

Test

2006-12-22 Thread Will Du Chene
I moved over the weekend. Just testing to see if I have a connection yet. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

Re: Is there a way to see when did a user logged in the last time?

2006-12-20 Thread Will Du Chene
If the option is enabled in the server configuration, you could place this on the home page form. By doing this, the form is almost guaranteed to give you some results, since the form is opened for each user during the login process. On Wed, December 20, 2006 2:56 pm, Joe DeSouza wrote: > None to

Re: OT- BMC Support Doesn't

2006-12-12 Thread Will Du Chene
Adrian Cronauer was right AC - "We've got a special man in the audience today right now. It's Mr. Leo. He's a fashion consultant" LEO -"Thank you, i'm just very happy to be here. I want to tell you something." AC - "What's that?" LEO - "You know, this whole camouflage thing, for me, doesn't

Re: OT-RE: BMC SupportWeb is GARBAGE

2006-12-09 Thread Will Du Chene
MMMuaahhhahahahahahahahahahahahahahhaa.. Nice one. Chris Woyton wrote: ** Now, hold on a minute! Those of you that know me know I like to play devil's advocate whenever a big list wide vent starts happening. Sometimes it helps to keep the view that the sky is falling from sw

Re: DSO replacement (UNCLASSIFIED)

2006-11-07 Thread Will Du Chene
Database replication is something that requires planning, at least as much as one would give the application. It can be challenging to set up (what tables do you plan on replicating - all or just a few key ones?), and does have a cost in terms of performance that is associated with it (because each

Re: Elegant Software Producers

2006-11-06 Thread Will Du Chene
Just out of idle curiousity, what became of that API wrapper that was written for VB6 a few years ago? I remember something about the source being continued, but don't know where it went from there. Has this more or less been replaced by the .net component? > Janet: > > Unfortunately ESP is no

Re: Remedy ARS connectivity to Magic (UNCLASSIFIED)

2006-10-19 Thread Will Du Chene
First, the overall structure of the database schema is completely different. From within the AR System, the core tables are actlink, filter, etc. One the Magic side, there are a couple of types of core tables, starting with NAMSys, and then SMSys. The 'user' tables are also different, as withi

Re: Client Application SSO (U)

2006-10-18 Thread Will Du Chene
Actually, isn't there something out there for this? It strikes me as odd that the vendor, or some enterprising third-party VAR would not have developed this already > Isn't this how big government gets started. :-) > > Thad > "Argue for your limitations, and sure enough, they're yours."--

Re: Advantages/Disadvantages between platforms running Remedy

2006-10-05 Thread Will Du Chene
skills for the OS or DBMS of your choice available in your organisation? And of course you could also take a look at the license and hardware costs between the different options. Good luck,Michiel On 10/5/06, Will Du Chene <[EMAIL PROTECTED]> wrote: On SQL Server vs.

Re: Advantages/Disadvantages between platforms running Remedy

2006-10-04 Thread Will Du Chene
On SQL Server vs. Oracle - Oracle scales better. Consider for a moment that most of Microsoft's vision for SQL Server is on a quad processor box or less. Over 90% of SQL Server installations have four or less processors. Anything over 8 processors and your looking at Windows DataCenter which

Re: Database results

2006-09-29 Thread Will Du Chene
If you're on SQL Server, then you could use 'openrowset' to get at the data on the remote server in a query from your destination system. You can find the details on this at: http://www.databasejournal.com/features/mssql/article.php/10894_3331881_1 Since it is a query, you can create a view from i

Re: Classified ARS Operations (UNCLASSIFIED)

2006-09-21 Thread Will Du Chene
Title: Re: Classified ARS Operations (UNCLASSIFIED) ** I don’t know if this helps, but there are postings every now and again that are sent to the list or come in via headhunters which are looking for resources that are in possession of a clearance for such work. I know that there are several in

Re: big problem

2006-09-20 Thread Will Du Chene
Addis: The short answer is no. There is no automated mechanism that would allow you to perform a rollback within the AR System. Your only option in this regard is to contact your friendly, neighborhood DBA, make offerings of pizza and ask him to restore the database to a time before your upda

Re: Down Loading Presentations from BMC User World

2006-09-12 Thread Will Du Chene
** I think that I am going to adopt a 'wait and see' attitude this time round. I am assuming that they have some sort of content or something inside the presentations that would raise an eyebrow, or two and that it needs to be removed from the material before it can be made public. At least,

Re: Windows VISTA

2006-09-12 Thread Will Du Chene
I don't know if this will help or not, but in the past, I have had occasions in which I have had to create a custom installation package for the AR System UT, and whatever other custom software that was needed, such as a screen pop. I did the installation on a Windows XP machine, hunted down t

Re: Windows VISTA

2006-09-12 Thread Will Du Chene
Well... That will teach me to take a sip of coffee at the same time that I read one of Axton's posts. On Tue, 12 Sep 2006, Axton wrote: Mmmm, all new ip stack. Tasty Axton Grams On 9/12/06, Barber, Dave <[EMAIL PROTECTED]> wrote: ** Are there any over-riding reasons for trying Vista at t

Re: new remedy admin needs training advice (U)

2006-09-08 Thread Will Du Chene
Modeling is one of the best ways of learning. A student generally watches something being done, and then tries to do it on their own, or with a little help. In the AR System world, the same thing holds true. It is possible to get ones hands on some definition files and examples which have alr

Re: Created 15,000 tickets

2006-09-06 Thread Will Du Chene
John is right. The contents of the 'Request ID' field do not mean what they used to. It used to be that this was the primary key that would be used for gluing records together and it was commonly passed to other records via macros way back when. Starting with version four, a new function calle

Re: Administrative Access

2006-09-06 Thread Will Du Chene
** Koyb:   Ohh... Now that is a loaded question. I am afraid that you have just hit on a real sort of sore spot with me. I have seen places out there that have done something similar, allowing non-technical, non-programmer, non-developers with little background (or understanding!) with the ap

Re: OT: Default admin page for Apache web server...

2006-07-28 Thread Will Du Chene
Just found this: http://www.remedy.com/customers/dht/archive/02-01-2005_C.htm The URL's that you need are on the bottom. On Fri, 28 Jul 2006, Joe DeSouza wrote: Listers, If I have a apache web server and its servelet installed, how do I invoke the default admin page of the server and th

Re: OT: Default admin page for Apache web server...

2006-07-28 Thread Will Du Chene
Joe - What exactly are you using for the "servelet" engine? If you are using tomcat, the it should be something like this: http://servername:8080/ From the site that appears, you can enter either the tomcat manager or administrator pages. On Fri, 28 Jul 2006, Joe DeSouza wrote: Lister

Re: OT:How many Administartors does it take ?

2006-07-18 Thread Will Du Chene
The only answer that I think of is: it depends. The number of administrators and/or support staff is going to depend upon what you intend to do with the product once you have it installed. Are you planning on integrating it with existing systems? What are your support hours going to be like? What

Re: OT: Release of ARS 7.0 Info

2006-04-25 Thread Will Du Chene
I'll probably get flogged for this both on the list and off, but... Whether or not someone is a 'solid' contributor or not is irrelevant. Whether or not it is a joke or not is irrelevant. Everyone here on the list is - allegedly - the same. On a basic level, we are each a person, and deserve to be

Re: Hidden permissions

2006-04-19 Thread Will Du Chene
I dunno if I agree with this one either, but that is the nature of the list, yes? Public permission is a good concept, but - IMHO - is something that is way overly used and again - IMHO - is more or less an excuse to be lazy. It is more or like granting db_datareader to all of your accounts on sql

Re: Developer Job Opening

2006-04-19 Thread Will Du Chene
> >> > On 4/18/06, Warren Baltimore < [EMAIL PROTECTED]> wrote: >> > > ** >> > > Well >> > > >> > > If his E-mail is any indication >> > > >> > > He's at the Dreyden Flight Research Center in Mojave

Re: OT: Re: [ARSLIST] Developer Job Opening

2006-04-19 Thread Will Du Chene
sert is Las Vegaslots of available >> AC! >> > > >> > > >> > > >> > > >> > > On 4/18/06, Axton <[EMAIL PROTECTED]> wrote: >> > > > How about a 'hot' place to work. >> > > > >> > > > On 4/18/

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