Re: Server name clarification

Thad, I'm learning too. For your dr, are you doing dso or data replication to sync up data between prod to dr? For dso, I'm not sure the configuration. For data replication, configuration exactly like production on dr environment. So, our dr stay is a dormant state, until invoke. When invoked,

Help: production issue

Happy holidays list, Issue we encountered, Custom shop, group , support group forms. Each user at our help desk has access to a particular view with assigned support group. What occurred was the permission disappeared from each users profile; therefore, lost access to view. Has anyone encount

Re: POLL: would you like the user tool back (7.6.04)

Yes, 350 customers prefer it. From reporting, macros, tabbing, keyboard short cuts, no browser issues (ie, Mozilla).. Sincerely, D.Dussie On Jan 3, 2012, at 11:43 AM, "Pargeter, Christie :CO IS" wrote: > ** > Yes but more because it is a lot easier to just Press Ctrl O to get to the > hid

Re: Disaster Recovery

Our environment, Unix 6.1.6 Oracle 10g Ars & db are local. Our DR, take about 30min to failover ( not including functionality test) We do dataguard, to give you an idea of what we to invoking dr 1. Shutdown prod app. 2. Dns change 3. Db sync data that was not replicated 4. Start dr app. 5. Webs

Help: question on registering with portmapper

Hello, Scenario: we are moving to new server behind f/w and add components we don't have in current prod. So, we are installing arserver and all component (fb, ws, etc) on a new server behind firewall. While keeping current prod env up. Once the new environment is successfully, the we shutdown

Answered: Help: question on registering with portmapper

sing portmapper and access them all thru the same client. > > Fred > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Ddussie > Sent: Tuesday, January 31, 2012 4:18 PM > To: arslist@ARSLIST.ORG &g

Re: Remedy Reporting Requirements

We archive 60 months > to data warehouse. Then cognos reports from there. The read only table - talk with Dba. However, you can use guardium/Sim to watch data changes that are occurring by Dba or etl ... Automated process. Sincerely, D On Feb 1, 2012, at 4:37 AM, Hari Vishwakarma wrote: > Hi

Re: Error: Installing Approval Server 7.5P4

Server alias is define in ar.conf. I tried putting ip, host name. Only have not tried fully qualified. Sincerely, D.Dussie On Feb 9, 2012, at 7:29 PM, Tauf Chowdhury wrote: > I think you have to make sure the server and ip info match what is in > your ar.conf file. If you're in a server grou

Re: Resolved: Error: Installing Approval Server & Assignment Engine 7.5P4

Thanks I did not try that, however put it in wrong place then in etc/host I tried, ip hostname hostname.qualified alias On Feb 17, 2012, at 12:30 AM, Theo Fondse wrote: > Hi RemedyAdmin, > > If you put the ALIAS as an alternate server name in the /etc/hosts file for > the localhost BEFO

Re: Client getting RPC Error (90) When Logging into DR Server

I learnt recently is even if Upd 111 (sunrpc) or tcp 111 portmapper are open in firewall, Since the firewall does not snoop on the communication over 111 , like it does for FTP, the client cannot connect over the tcp port portmapper instructed to because the firewall does not know that port. T

Re: Question: How can you detect corrupted form?

Valid question, not stupid. Yes I am connecting the correct server. These are production server, so no production changes to configuration. However, recently added field specific to certain users. I'm running into these error for the user who should have write / read access to the fields the is

Re: Statement of Direction regarding EOL of Remedy User client has been amended.

David, Not sure if this relates. But the actual runmacro command will this go away with tool? Currently, we have an automation that depends on this command to create trouble ticket. If this retires, I will need to write the process with it's replacement or re-engineer. Sincerely, D.Dussie

Re: ARS 6.3/Oracle 9 -to- ARS 7.5/Oracle 11g

Agree, but verify your OS. Ex. We went Aix 5.3l7 ars6.3 9i db Aix 5.3l7 ars6.3 9i client with 10db Aix 5.3l7 ars7.5 10g Aix 6.1 ars7.5 10g Aix 6.1 ars 7.5 11g Bc the 11g min os 5.3l9.. Sincerely, D.Dussie On Jul 16, 2010, at 3:42 PM, "Grooms, Frederick W" wrote: > ARS 6.3 requires the Or

Re: Monitoring Process like Arserver , Apache , Tomcat using Remedy

You need an external product or script local to server. Application cannot monitor it self as LJ eluded to. We use ITM (IBM tivoli monitoring). Sincerely, D.Dussie On Jul 20, 2010, at 4:10 PM, LJ LongWing wrote: > ** > Amey, > > One question….if ARServer is not running, how will an escalati

Run if qualification failing

Has anyone experienced an issue with developer studio 7.5p6 or filter transaction involving a runif qualification not calculating? Tried: Runif: 'DB.Field1'!= 'TR.Field1' Setfield: Field2 = db value is not equal to transaction value Esle: Field2 = db value is equal to transaction value Field1 d

Re: Run if qualification failing

Thanks Misi, I walked away, and it started to work. Miracles The command is On Submit/Modify Runif: ('DB.Field' != 'Field') AND ('Field2' = $NULL$) AND ('Field' != $NULL$) Message: STOP Sincerely, D.Dussie On Apr 7, 2011, at 3:09 PM, Misi Mladoniczky wrote: > Hi, > > First you need to

Re: Problem searching records

1. Try, clearing all fields, sometimes on open search of form with how tool/options are setup, hidden fields get populated. 2. Also, If copy paste search criteria, make sure no space or remove last character then re-type Sincerely, D.Dussie On Apr 14, 2011, at 9:17 AM, "Oyefeso, Bola" wrot

Re: upgrade from 6.01 to 7.6.4

We run oracle 10g on unix 6.1 we went from 6.3p20 to 7.5p4 of arserver only no itsm - fb you will need to recreate - manually input form - user form installer error on form view, removed it - installer ran - ensure the installer lays down files foremail engine. - you might need to chec

Re: upgrade from 6.01 to 7.6.4

> We run oracle 10g on unix 6.1 we went from 6.3p20 to 7.5p4 of arserver only > no itsm > - fb you will need to recreate > - manually input form > - user form installer error on form view, removed it - installer ran > - ensure the installer lays down files foremail engine. > - you m

Using Active link to bring data from another form.

> Hello List, > > What am I doing incorrectly? > > ActiveLink > Associated Form: Form1 > Execute on button > Runif Qualification null > SetFields > Datasource: Server > ServerName: test > Form Name: From2 > Qualification: (Fields1.form2 LIKE "%$DATE$%") ; not

Re: Problem searching records

1. Try removing the wut cache form views.. Arf/arv 2. If the query you are using is long, try executing one segment of the statement at a time. Sincerely, D.Dussie On Apr 14, 2011, at 12:22 PM, "Oyefeso, Bola" wrote: > Thank you all. > I did "Clear All". I turn on the log, and there is not

Re: Problem searching records

y, I am not the server administratorhow can I remove the > " wut cache form views.. Arf/arv" or what would be the process? > Thank you. > > Bola Oyefeso > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSL

Re: Problem searching records

t;> Thank you. >> >> Bola Oyefeso >> >> -Original Message- >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of Ddussie >> Sent: Thursday, April 14, 2011 1:29 PM >> To: arslist@ARSLIST.ORG >

Re: Using Active link to bring data from another form.

Any hints?... Please Sincerely, D.Dussie On Apr 14, 2011, at 1:23 PM, Ddussie wrote: > >> Hello List, >> >> What am I doing incorrectly? >> >> ActiveLink >> Associated Form: Form1 >> Execute on button >> Runif Qualificat

Re: Using Active link to bring data from another form.

ents of the diary field, and you probably wouldn’t want > what you got. > > > > Mike White > > EMail michael.wh...@verizon.com > > Office 813.978.2192 > > > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf

Re: Using Active link to bring data from another form.

number of variable characters > on either side. > > > > Mike White > > EMail michael.wh...@verizon.com > > Office 813.978.2192 > > > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Ddussie >

Re: Using Active link to bring data from another form.

ite > > EMail michael.wh...@verizon.com > > Office 813.978.2192 > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Ddussie > Sent: Friday, April 15, 2011 9:50 AM > To: arslist@ARSLIST.ORG > Subject: Re: Using Active link to

Re: What has happened to the ARSlist archives?

Try this, http://ars-action-request-system.1093659.n2.nabble.com/ -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/What-has-happened-to-the-ARSlist-archives-tp6325046p6325147.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

Re: Creating Trouble tickets automatically

Saji, We use TEC (Tivoli Enterprice Console)- Migrating to Netcool/Ominbus as the correlation application for all events whether node_down(server), monitoring process/filesystem on server, databases, 4D-jobs, monitoring the network, etc. TEC is integrated with a extensive script (in-house), which

Moving test arsystem instance to new server

Good Morning, I'm moving the arsystem test to new hardware. However, the test and DR are currently on the same box. OS: AIX 6.1 DB: 10g ARS: 7.4 Patch 4 Can I tar up the filesystem and lay it down on the new hardware? or do I have to do new install? Thanks Deyon. -- View this message in contex

Re: TCP/IP connection to the host loclahost using port number 1433 failed...

Try an iptrace, to check is port is being blocked. On the server, ifconfig -a Start iptrace iptrace -i en0 -a -d 10.122.2.77 -b remedyTest.iptrace.0.txt - try to connect from laptop(10.122.2.77) - kill iptrace pid -->iptrace: unload success! ipreport -rns remedyTest.iptrace.0.txt > remedyTest.i

Re: Moving test arsystem instance to new server

Thank you all for responding, I will tar - might not be needed we alias the servers, which will carry overs. /etc/arstsytem/"alias.hostname" /usr/ar/"alias.hostname"/... /etc/rpc ( this one I would have missed, thanks!) Java components are baseline Oracle db will be rebuilt on the new server,

Re: Creating Trouble tickets automatically

Good question Louise, I would like to know is runmacro.exe has EOD with client. We are moving to ominbus remedy gateway, but we have other process built around the runmacro. I know it works with 7.5 Patch 4 arsystem. But our next upgrade to 7.6 will be end of year or begin of 2012. -- View t

Developer Studio: Can the outline of form be exported to excel/word/etc?

Hello List, With the Dev Studio, the outline feature lists the Feild ID, Name, Label, Type for forms, can this be exported to excel/word/etc? http://ars-action-request-system.1093659.n2.nabble.com/file/n6449285/test.png -- View this message in context: http://ars-action-request-system.1093659

Re: Developer Studio: Can the outline of form be exported to excel/word/etc?

Brain, Thank you. Document feature is exactly what i'm looking for. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Developer-Studio-Can-the-outline-of-form-be-exported-to-excel-word-etc-tp6449285p6451553.html Sent from the ARS (Action Request System) mail

Re: R: Re: I can not connect to the AR System Server.

Hello, If i remember correct (and list please correct, if wrong), Since your configuration is Remedy 6.3 Windows Server 2003 Oracle 10g - you need a 9i client to connect to 10g for 6.3 ARS. - with the ar.conf, your database client/home needs to point to 9i Installation t

webservices question

Hello, What is the difference between Server-Plugin-Alias: ARSYS.ARF.WEBSERVICE ARSYS.ARF.WEBSERVICE serverName:portNumber Server-Plugin-Alias: ARSYS.ARF.REGISTRY ARSYS.ARF.REGISTRY serverName:portNumber And can they co-exist? -- View this message in context: http://ars-action-request-syst

Re: webservices question

Thanks Joe, I realized after I submitted question. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/webservices-question-tp6790847p6791026.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _

Error encountered while executing a Web Service : ; nested exception is: java.net.ConnectException: A remote host refused an attempted connect operation. (ARERR 9130)

Hello, Has anyone seen this error and can provide a solution/point in direction how to troubleshoot. Error encountered while executing a Web Service : ; nested exception is: java.net.ConnectException: A remote host refused an attempted connect operation. (ARERR 9130) we have created a w

Re: Error encountered while executing a Web Service : ; nested exception is: java.net.ConnectException: A remote host refused an attempted connect operation. (ARERR 9130)

Thank Misi, There are 2 firewalls. We opened port 8080 not 80. We will try. $telnet servername 8080 Trying... Connected to servername. Escape character is '^]'. 2011-09-14 19:06:36,880 ERROR [pool-2-thread-5] com.bmc.arsys.pluginsvr.plugins.ARPluginContext (?:?) - java.net.ConnectException: A

Re: Error encountered while executing a Web Service : ; nested exception is: java.net.ConnectException: A remote host refused an attempted connect operation. (ARERR 9130)

the url in filter is actually.. so open port 8080 is correct. http://10.110.26.51:8080/test/webservices?wsdl -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Error-encountered-while-executing-a-Web-Service-nested-exception-is-java-net-ConnectException-A-remo

Re: Error encountered while executing a Web Service : ; nested exception is: java.net.ConnectException: A remote host refused an attempted connect operation. (ARERR 9130)

Thank Misi, the url in filter .. so open port 8080 is correct. http://10.110.26.51:8080/test/webservices?wsdl There are 2 firewalls. We opened port 8080 not 80. The firewall team. so no hits against the firewall between the ARServer to the Application Server the WDSL is attempting to send data to

Re: Error encountered while executing a Web Service : ; nested exception is: java.net.ConnectException: A remote host refused an attempted connect operation. (ARERR 9130)

All the relevant ports are opening. Could it be the java? below, /usr/java5/jre/lib/jaxp.properties - does not exist on the server. If this is what it is looking of how is it generated? /usr/java1.4/jre/lib/jaxp.properties exist on server. truss log, 8323196:61145325: _nsleep(0x31D77380,

Re: Error encountered while executing a Web Service : ; nested exception is: java.net.ConnectException: A remote host refused an attempted connect operation. (ARERR 9130)

Please help, The firewall team sees no traffic being dropped or even getting to to firewall. Port 8080 is open, i'm able to telnet 8080 (the firewall team see that traffic) Server port mapped 59200. URL: http://test1:8080/schange/webservices?wsdl When I authenticate local and run the above url

Re: 9280 ERROR

I ran into this. It was specific to single user logging in to MT. find web user preference delete profile, then recreate form another user. This happen on the test env, after mirrored production. The user preferences for web carried prod server. Sincerely, D On Oct 18, 2011, at 1:11 PM, anura

Re: Dev Studio 7.5.06 Could not open the editor: An unexpected exception was thrown.

Thank you for response. Downgrade java 1.6 to 1.5. The java is the issue, maybe. Reinstall with java 1.5 32 bit, dev studio doesnot give the below error but the Help page errors , otherwise I can open we service group. Http 500 Unable to compile ISP Requesturi=/help/index.jsp On dev studio. 7

Re: Question: Export attachment Many to many

Thank Misi, Found the code after I posted. That has led to scripting runmacro to grab each request and attachment and appending with entryid. Sincerely, D.Dussie On Oct 25, 2011, at 2:49 AM, Misi Mladoniczky wrote: > Hi, > > If you create a report with your attachment slots, you can expor

Re: Exporting query into csv excell worksheet

Hi, We have a similar macro running on server. We don't need to append to existing file but create a new file will date; but you can use the concept. Insert the macro into a wrapper. A filter run process executes a script on the server, that script executes the run macro, once the report is expo

Question: How do I deselect Localize From Data on form property?

Hello List, I have an issue, we are testing 8.1xx upgrade. Just ran into a problem cause by Localize Form Data being enabled on all forms. after comparing production 7.5p4 to 8.1.00 p2, the upgrade enable "Localize Form Data"; so, how can disable this globally rather than having to go to each for

Solved: Question: How do I deselect Localize From Data on form property?

its a bug in the developer studio 8.1.00. Resolved with a ht fix. Hot fix Name :DS_8100_2013JUL10_SW00454299_ALL.zip Defect ID SW00454299 Description: Developer Studio shows “Localize Form Data” property as enabled by default. L10n Toolkit must skip data localization of Display Only forms.

(prod issue) rpc socket delete from ar.conf

Hi list, While on vacation, remedy hung. Of the sequence of events 1. Many out of state connection 2. Application restarted 3. Server Statistic was disable 4. Application restarted Not sure where in timeline this occurred, Rpc socket configuration was deleted from ar.conf. We have an issue o

Re: TelAlert

We maintain and own end to end telpage infrastructure. Further leveraging verizon, arch. Comm., and other company... All pages via telalert. So you have company ! Dee On Jul 12, 2012, at 9:59 AM, "Longwing, LJ CTR MDA/IC" wrote: > ** > LOL…..now I guess I can’t say I ‘don’t know’ anyone….

Filters actions are firing wierd or correctly ..

Hello List, This is our scenario, we have had remedy since 1.x... but since since conversion at 6.3x mark we have steadily upgraded - as we are a custom shop no modules. That being said, since the day light saving time change, filters and escalation have been acting weird; from all investigation

Re: Filters actions are firing wierd or correctly ..

That is correct. This business time is adding 1 minute (so technically timestamp could have been used), this time is being used by the escalation that runs every 4 mins, that then sets that time field to null. I will change to Business time2 or timestamp. Agree also, this loop was not being c

Re: Filters actions are firing wierd or correctly ..

Great suggestion I will add to the list of would like to do in 2015. ( actually I will put to the top), as this will help consolidate many such workflow and add better tracking as the logs over write quickly. On the system side nothing has changed, to the point of LongWing, yes I normally encou

HELP -- Issue pre-prod - Single Signon Failing

Hello List, New Env BIGIP/F5 MT Version 8.1.00 201401101150 Hotfix ARS 7.5.00 Patch 004 201002051027 Clustered IBM WebSphere Application Server/8.5 Operating System Name AIX Java Version 1.6.0 Oracle 11g Old Env BIGIP/F5 Mid Tier Version 7.5.00 Patch 004 201002051027 ARS 7.5.00 Patch 004 201

Re: AR System Database Replication

We are on Oracle 11g, looking to go to 12g on AIX. We do dataguard replication (shipping logs frequently to remote site) - I vaguely remember to DBA, saying either 11g or dataguard has feature that allows the Db to remain in standby read-only mode; so based on how often you replicate (shipping log

Re: ARS v7.1 with oracle upgraded to 12c

Our env OS = AIX, I remember doing ARS 6.3 on Oracle 9 client on 10/11g DB. If i remember correctly, - Oracle-Two-Task:"service name or SID" instead of #Oracle-SID:"service name or SID" in the ar.conf. - Dbhome-directory: /opt/oracle/imarsysp/product/9client Hopefully this helps. -- View

Re: Upgrade planned - to ARS 7.5 & Windows 7

Shawn, We just upgraded from 6.3 patch 20 to 7.5 patch 4; however on aix and 10g. Hopefully this helps Issues: Installer failed 1. on box 4& 5 in web view of group form; either delete view/ fields. 2. Flashboards - completely changes - since we have not customized, deleting the fb:alarm, datas

Re: TEST

Testing Issues with mail between aim/aol to arslist... Some stuff post others don't. Sincerely, D On Sep 15, 2010, at 10:34 AM, "Shellman, David" wrote: > Then I failed the test. > --Original Message-- > From: Chowdhury, Tauf > To: Arslist > ReplyTo: Arslist > Subject: Re: TEST > Sen

Re: Filter Issue: Command Line Action is not translating DB NAMES with character on Oracle 11g, AIX 6.1, ARS 7.5P4

Misi, Thank you so much. I had the time to try your suggestion below, it worked. Exporting filter to XML, change label to dbid: reimport. I have a request with bmc, i will send the your suggestion, pointing in some direction. Unfortunately, this could be happening else where in environment. S

Re: Escalations when ARS is down

Can you tell us what data version are you run 7.5 on? Sincerely, D.Dussie On Nov 3, 2010, at 1:29 PM, LJ LongWing wrote: > ** > Basic answer, > > They don’t fire. > > > > It’s not one of those ‘if the system isn’t available during the scheduled > time, run it when the system comes up’ ty

Filter Issue: Command Line Action is not translating DB NAMES with character on Oracle 11g, AIX 6.1, ARS 7.5P4

Update: Bmc has fixed this issue in 7.5 patch 7. Sw00353901: the field name was used instead of a field Identity value in a $process$ command > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of D > Sent: Thursday, October 14, 2010 2:09 PM > To:

Re: Oracle Client Question

11g on aix 6.1 Sincerely, D.Dussie On Jan 25, 2011, at 3:44 PM, "Brittain, Mark" wrote: > ** > Hi All > > I am building a 7.5 server on Linux with Oracle 11g. The compatibility matrix > states that only the Oracle 10gR2 client can be used. None higher or lower. > Is that true? This does n

Re: What tool does the ARSystem use to compress and decompress?

Thank you Joe & Dave, I have not written API, can you point me in the right direction? What API calls to use? This is our process, service management form (incident form) is migrated to data warehouse due to volume of request/incidents. Due to audits/regulations - the need has involve the att

Re: What tool does the ARSystem use to compress and decompress?

> Thank you Joe & Dave, > > I have not written API, can you point me in the right direction? What API > calls to use? > > This is our process, service management form (incident form) is migrated to > data warehouse due to volume of request/incidents. Due to audits/regulations > - the need has

Re: Midtier Problem

What version are midtier, server os, java, websphere & java 64 or 32? We are running Midtier 7.5p7 32 java 1.6 Aix 6.1 32 bit websphere 6.1 We had issues when we deployed on 64 bit configure websphere & 64 java - which was shared. Created partition and implemented above. Sincerely, D.Dussie

Managing arsystem via cellphones

Does anyone manage arsystem incident via mobile/cellphones on a basic? Or what would you recommend a solution to accomplish this is? Basic, 1. As in put a request in progress 2. Reading description/scope of work, if need reassign to appropriate group 3. Future - closure of incident. Sincerely,

Re: Unable to login into Mid-Tier config page

I'm having a simliar issue. MT Version 8.1.SP02 Patch 001 201510061543 Hotfix Websphere 8.5.5.3 Clustered Environment BIGIP <-> (2 HTTP Servers) <-> (2 JVM Servers Clustered) <-> ARS 7.5P4 We are working through a case with BMC aslo. - We followed some on the KB listed here. Further Trouble

QUESTION:Can you tell me how and where the application code is storing the multi-session values (jessionid from both jvms)?

Websphere 8.5.5.5 and BMC MT 8.1.SP02 Patch 001 Login Failure Has anyone encountered this issue? and can you help is a solution? Http1 > JVM 1 & JVM 2 Cluster > ARS Http2 > JVM 1 & JVM 2 Cluster > ARS Issue: Login failure, the login.jsp is being served up at each login attempt. We are in contact

Re: QUESTION:Can you tell me how and where the application code is storing the multi-session values (jessionid from both jvms)?

thanks Sally, We tried that with BMC on phone, that failed to solve it. -- View this message in context: http://ars-action-request-system.1.n7.nabble.com/QUESTION-Can-you-tell-me-how-and-where-the-application-code-is-storing-the-multi-session-values-jess-tp124099p124101.html Sent from the A

Re: need input about integration

We have BMC Remedy integrated with NetCool via IMPACT with webservices. So, if you have IMPACT and RemedyForce has API/Web-services then maybe be possible. Netcool managed by another groups; so i don't have the core details. -- View this message in context: http://ars-action-request-system

back in the days..

Downsizing cube !!!, found these .. wow just thought i would share ... -- View this message in context: http://ars-action-request-system.1.n7.nabble.com/back-in-the-days-tp124838.html Sent from the ARS (Act

websphere 8.5.5.11 - anyone for MT 9 to work in cluster?

Hi, websphere 8.5.5.11 - anyone for MT 9 to work in cluster? We are having a login issue.. trying multiple times before it successfully logins in. We had worked with IBM and BMC about a year ago to websphere 8.x and WebSphere at this time was 8.5.5.1 . IBM had suggested to upgrade to 8.5.5

Silent uninstall of remedy client - Windows error 2 occurred while loading the Java VM

Can any help? Silent install works. Silent uninstall on the remedy client is failing on "Windows error 2 occurred while loading the Java VM" on windows 10. - BMC provide this solution which did not work for our case - The problem is directly with java, searching in Microsoft communities I foun

Re: Installing Remedy 7.6.0.4 on Windows 2016

Hopefully, This will help. we are not a windows environment but a mismatch of linux and unix. However we are custom incident systems not ITSM, and the user tool functions. for desktop, we are migrating to windows 10 from win 7 - and the user tool installs and runs in compatibility mode. We have

Installing RSSO 9.1 - with DB existing user - “ORA-01950: no privileges on tablespace 'USERS'”

Hello, We don't have governance over creating users; this has to be done by security via the policies. that being said, we have creates a rsso_user on the ARS ORacle DB with the ability using the following instructions, You need to create the RSSO_USER as: CREATE USER RSSO_USER IDENTIFIED BY