Re: Escalation does not push vendor form data to regular form

2010-11-02 Thread Mahesh
c.com/ >>> * <http://www.apc.com/> | *Address:* 132 Fairgrounds Road, West >>> Kingston, RI 02892 USA >>> *** Please consider the environment before printing this e-mail >>> >>> >>> >>> *Mahendra Mahalkar * >>> Sent by

Re: Escalation does not push vendor form data to regular form

2010-11-02 Thread Mahendra Mahalkar
emedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Escalation does not push vendor form data to regular form > > ** > Set field action is like a "modify" action on vendor which is not allowed > as vendor point to Ldap where user doesn't have access to c

Re: Escalation does not push vendor form data to regular form (UNCLASSIFIED)

2010-11-02 Thread Jason Miller
ion Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Joe Martin D'Souza > Sent: Tuesday, November 02, 2010 10:44 AM > To: arslist@ARSLIST.ORG > Subject: Re: Escalation does not push vendor form data to regular form > > ** > Mahendra, &

Re: Escalation does not push vendor form data to regular form

2010-11-02 Thread John Atherly
t by: "Action Request System discussion list(ARSList)" 11/02/2010 02:16 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Escalation does not push vendor form data to regular form ** Set field action is like a "modify" action on vendor which i

Re: Escalation does not push vendor form data to regular form

2010-11-02 Thread Joe Martin D'Souza
: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Escalation does not push vendor form data to regular form ** Set field action is like a "modify" action on vendor which is not allowed as vendor point to Ldap where user doesn't have access to create or modify. Regards, Ma

Re: Escalation does not push vendor form data to regular form (UNCLASSIFIED)

2010-11-02 Thread Michaud, Christopher W Mr CTR US USA MEDCOM USAMITC
: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe Martin D'Souza Sent: Tuesday, November 02, 2010 10:44 AM To: arslist@ARSLIST.ORG Subject: Re: Escalation does not push vendor form data to regular form ** Mahendra, You are right.. AIE is not an opti

Re: Escalation does not push vendor form data to regular form

2010-11-02 Thread Mahendra Mahalkar
alternative? Can’t really think about why an > Escalation should fail but AIE should work.. It worked for me although I > can’t say I have tried it for 7.6.03 > > Joe > > *From:* *Mahendra Mahalkar* > *Sent:* Tuesday, November 02, 2010 1:58 AM > *Newsgroups:* public.remedy.ars

Re: Escalation does not push vendor form data to regular form

2010-11-02 Thread Joe Martin D'Souza
@ARSLIST.ORG Subject: Re: Escalation does not push vendor form data to regular form Set the Escalation to do a set filed on the vendor form.Create a filter to do the push field action on modify _ John Atherly

Re: Escalation does not push vendor form data to regular form

2010-11-02 Thread John Atherly
ndra Mahalkar Sent by: "Action Request System discussion list(ARSList)" 11/02/2010 02:42 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Escalation does not push vendor form data to regular form ** Will AIE work for Ldap data structure, what sh

Re: Escalation does not push vendor form data to regular form

2010-11-01 Thread Mahendra Mahalkar
02, 2010 1:58 AM > *Newsgroups:* public.remedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Escalation does not push vendor form data to regular form > > ** > I checked the escalation logs, there I found only NULL values pushing to > staging form. > > > *Regards,

Re: Escalation does not push vendor form data to regular form

2010-11-01 Thread Joe Martin D'Souza
: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Escalation does not push vendor form data to regular form ** I checked the escalation logs, there I found only NULL values pushing to staging form. Regards, Mahendra Mahalkar On Tue, Nov 2, 2010 at 9:53 AM, Joe Martin D'Souza

Re: Escalation does not push vendor form data to regular form

2010-11-01 Thread Mahendra Mahalkar
n Log’s. This may tell you something if you think you > have done everything else right.. > > Joe > > *From:* Mahendra Mahalkar > *Sent:* Tuesday, November 02, 2010 1:46 AM > *Newsgroups:* public.remedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Subject:* Escalati

Re: Escalation does not push vendor form data to regular form

2010-11-01 Thread Joe Martin D'Souza
@ARSLIST.ORG Subject: Escalation does not push vendor form data to regular form ** Hi All, I want to transfer ldap data from vendor form to staging form(regular form). ARS version - 7.6.03, DB - MS SQL 2005 For this, I created one escalation with push field action in which it create/modify the

Escalation does not push vendor form data to regular form

2010-11-01 Thread Mahendra Mahalkar
Hi All, I want to transfer ldap data from vendor form to staging form(regular form). ARS version - 7.6.03, DB - MS SQL 2005 For this, I created one escalation with push field action in which it create/modify the entries only if 'sAMAccountName' = $sAMAccountName$. Mapped the vendor data to staging