>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Mauricio M.
> Sent: Thursday, December 29, 2011 9:22 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: How to get the Users's license? [I]
>
&g
er 29, 2011 10:08 AM
To: arslist@ARSLIST.ORG
Subject: Re: How to get the Users's license? [I]
David,
You are absoultely right about fixed license behaviour, it was a
misunderstanding of my own.
They are on Windows AR System 7.6.04 SP1, does this release address
the defect that you men
arslist@ARSLIST.ORG
Sent: Thursday, December 29, 2011 1:15:39 PM
Subject: Re: How to get the Users's license? [I]
If you'd like that information, just enable the Historical License Usage option
on the server. You can then see what the usage was for any point in time - or
over a breadth
son,
liaison or public relations representative for BMC Software, Inc.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of pritch
Sent: Thursday, December 29, 2011 10:06 AM
To: arslist@ARSLIST.ORG
Subject: Re: How to get the
ary participation in this forum is not intended to convey a role as a
> spokesperson, liaison or public relations representative for BMC Software,
> Inc.
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behal
rsday, December 29, 2011 12:43:13 PM
Subject: Re: How to get the Users's license? [I]
There is no "peak" usage for fixed licenses. A fixed license is considered in
use the moment it is assigned to a named user. Even if that user never logs
in, it will show up as in use on the L
lations representative for BMC Software, Inc.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mauricio M.
Sent: Thursday, December 29, 2011 9:22 AM
To: arslist@ARSLIST.ORG
Subject: Re: How to get the Users's licen
gt;
>>> >> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
>>> >> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
>>> >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
>>> >> logs.
>
2011/10/19 Misi Mladoniczky :
>
> Unfortunately, the ARDBC-implementation used to list the users does not
> allow you to specify the User Name in the table-qualification, so you have
> to go through all rows. This should be fairly quick, but could potentially
> be a performance hit if:
> 1. You hav
I created this form/program that collects the information on a 1 hour
interval and records it. I'm on 7.5. Some interesting things in the
returned data. Sometimes an Application Fixed license has a current license
type of Read, other times it does not. I can't make heads or tails of it.
I just
resentative for BMC
>> Software,
>> Inc.****
>>
>> ** **
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] *On Behalf Of *Axton
>> *Sent:* Friday, October 21, 2011 8:44 AM
>>
>> *To:* arsli
Software,
> Inc.
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Axton
> *Sent:* Friday, October 21, 2011 8:44 AM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: How to get the Users's license? [I
presentative for BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Friday, October 21, 2011 8:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: How to get the Users's license? [I]
** On the subject of licenses, I am getting so
;> >> >
>> >> > If you have a table field, that means you are searching a form. If
>> >> you
>> >> > can
>> >> > change the qualifier of the table, that means that is a search
>> >> criteria
>> >> > for t
t means that is a search
> >> criteria
> >> > for the
> >> > form.
> >> >
> >> > So, you could use a Set Fields operation to just pull back the data
> >> > directly to
> >> > a field rather than having to have a table
Hi Doug (& Co),
I did originally try the SF method - but of course, it didn't work, I kept
getting:
"ARERR [100] Entry ID parameter is empty"
Hence why I used the table field solution. (You do have to go and give a
permission to those fields on the underlying form, of course.)
My assumption was
> > a field rather than having to have a table field and then walk it to
>> get
>> > the
>> > information.
>> >
>> > This may be a further simplification of the work you need to do.
>> >
>> > Just an idea in case it is useful,
&
t; > the
> > information.
> >
> > This may be a further simplification of the work you need to do.
> >
> > Just an idea in case it is useful,
> >
> > Doug Mueller
> >
> > -----Original Message-----
> > From: Action Request System discu
> Just an idea in case it is useful,
>
> Doug Mueller
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Kerry Murdock
> Sent: Thursday, October 20, 2011 2:29 AM
> To: arslist@ARSLIST.ORG
> Subject: R
@ARSLIST.ORG] On Behalf Of Kerry Murdock
Sent: Thursday, October 20, 2011 2:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: How to get the Users's license? [I]
Sorry - I was referring to Paul's message.
BUT - you did solve my problem!!
So, I copied the table field from 'AR System Adminis
Hi,
Perfect, and good to hear that ('licuserinfousername' = $USER$) was indeed
supported!
Best Regards - Misi, RRR AB, http://rrr.se
> Sorry - I was referring to Paul's message.
>
> BUT - you did solve my problem!!
>
> So, I copied the table field from 'AR System Administration: Manage U
Sorry - I was referring to Paul's message.
BUT - you did solve my problem!!
So, I copied the table field from 'AR System Administration: Manage User
Licences' and put it on the form where I want to find the users's licence.
I removed all the columns except 'Write Licence'.
I set the table qual
Hi,
The Service-call is not a modify-operation as such, I think, so this would
be no problem.
Just call it before you let the user do whatever you want him to do/not to
do?
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Products from RRR Scandinavia (Best R.O.I. Award
But if they've got a read licence when you commit the user is going to get an
ugly message saying 'no license available' or some such thing.
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Hi,
Are we talking about Active Links or Filters?
I would create a Service-Call that in turn makes a Table-Loop on your
Floating users, and sends back a flag to indicate if the user is Floating
or Floating Read.
You can attach your service-filters to the "AR System Administration:
Manage User Li
Classification: For internal use only
Kerry,
The trouble you will have is when to fire the check. If you want to
capture the users that had a Floating Lic but have now got a Read Floater
(due to timeout etc), you will need to fire the workflow before every
transaction unless you only wish to t
Just to be clear - we don't have a problem with licenses.
I'm wanting to stop workflow firing if the user only has a read(floating)
licence.
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Hi,
Turn on the User-log, all information is in there.
The full version of our RRR|License product will give you detailed
statistics about each user:
http://rrr.se/tmp/rrrLicUser.html
http://rrr.se/tmp/rrrLicSession.html
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Sounds like you need to speak to Carl Wilson about his license
management tool.
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Hi there,
Can anyone think of an easy way to find out what licence a users has at any
point in time?
We've got users who log into remedy with floating licences but when we've run
out they log in with read licences. I'd like to be able to capture this
information, but I can't think of anyway to
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