Re: FTS Plugin issues in 7.6.04

2012-03-14 Thread strauss
In my testing last Oct-Nov applying SP2 to an SP1 system consistently hosed the FTS plugin, and the only "solution" support came up with was to wait for SP3. I have not seen SP3 do it on three servers so far, and am scheduled to apply it to production this month. From: Action Request System di

Re: FTS Plugin issues in 7.6.04

2012-03-14 Thread Rod Harris
Hi Nathan, Could you give us some examples of the additional errors as that could make all the difference? In my recent install of 7.6.4 SP2 I noticed that the FTS plugin lines of ar.cfg contained the fully qualified host name and this didn't work for me when I moved my laptop from home to my mob

Re: FTS Plugin issues in 7.6.04

2012-03-15 Thread Mike Worts
Same for us on 7.6.04 SP1. Check your fts log files. You may find the same error as us: 2012-03-14 05:20:33,197 DEBUG [pool-2-thread-5] com.bmc.arsys.utils.CatalogReader (?:?) - getMessage(8753,null,Message not in catalog; Message number = 8753,en_GB) 2012-03-14 05:20:33,198 DEBUG [pool-2-threa

Re: FTS Plugin issues in 7.6.04

2012-03-15 Thread Tauf Chowdhury
All, Have a look at this document. It talks about improving FTS performance by multi threading the java engine. Hopefully this helps with the out of memory errors and stuff. On Thu, Mar 15, 2012 at 7:31 AM, Mike Worts wrote: > ** ** > Same for us on 7.6.04 SP1. > > Check your fts log files. You

Re: FTS Plugin issues in 7.6.04

2012-03-15 Thread Joe Martin D'Souza
related to this? Joe From: Mike Worts Sent: Thursday, March 15, 2012 7:31 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: FTS Plugin issues in 7.6.04 ** Same for us on 7.6.04 SP1. Check your fts log files. You may find the same error as us: 2012-03-14 05

Re: FTS Plugin issues in 7.6.04

2012-03-15 Thread Tauf Chowdhury
15, 2012 7:31 AM > *Newsgroups:* public.remedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Subject:* Re: FTS Plugin issues in 7.6.04 > > ** > Same for us on 7.6.04 SP1. > > Check your fts log files. You may find the same error as us: > > 2012-03-14 05:20:33,197 DEBUG

Re: FTS Plugin issues in 7.6.04

2012-03-15 Thread patchsk
e a ticket open with BMC Support related to > this? > > Joe > > > *From:* Mike Worts > *Sent:* Thursday, March 15, 2012 7:31 AM > *Newsgroups:* public.remedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Subject:* Re: FTS Plugin issues in 7.6.04 > > **

Re: FTS Plugin issues in 7.6.04

2012-03-15 Thread Tauf Chowdhury
to >> this? >> >> Joe >> >> >> *From:* Mike Worts >> *Sent:* Thursday, March 15, 2012 7:31 AM >> *Newsgroups:* public.remedy.arsystem.general >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: FTS Plugin issues in 7.6.04 >

Re: FTS Plugin issues in 7.6.04

2012-03-15 Thread Nathan Aker
March 15, 2012 7:31 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: FTS Plugin issues in 7.6.04 ** Same for us on 7.6.04 SP1. Check your fts log files. You may find the same error as us: 2012-03-14 05:20:33,197

Re: FTS Plugin issues in 7.6.04

2012-03-15 Thread Joe Martin D'Souza
: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: FTS Plugin issues in 7.6.04 ** Seems like there are several issues with this feature. We could not even get it to work it on 7.6.03. Without server group it seem to work, once enabled servergroup it starts crashing while failing over to other

Re: FTS Plugin issues in 7.6.04

2012-03-16 Thread Mike Worts
our issues.. Do you have a ticket open with BMC Support related to this? Joe From: Mike Worts<mailto:mike.wo...@arqiva.com> Sent: Thursday, March 15, 2012 7:31 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: FTS Plugin is

Re: FTS Plugin issues in 7.6.04

2012-03-16 Thread John Sundberg
quot;AND". The > fix will be available in 7.6.04 SP2. Attached is the hotfix for 7.6.04 SP1. > > > > > -- > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Joe Martin D'Souza >

Re: FTS Plugin issues in 7.6.04

2012-03-16 Thread Mike Worts
_ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: 16 March 2012 13:52 To: arslist@ARSLIST.ORG Subject: Re: FTS Plugin issues in 7.6.04 ** Just wondering Why on AIX? Are the benefits that great? -John On Fri, Mar 1

Re: FTS Plugin issues in 7.6.04

2012-03-16 Thread Joe Martin D'Souza
: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: FTS Plugin issues in 7.6.04 ** Good question. There is history behind it which I won't go into :) (but it includes the words "IBM" and "outsourcing") We have been running v6.3 on AIX very successfully for many years.

Re: FTS Plugin issues in 7.6.04

2012-03-19 Thread strauss
ist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>" mailto:arslist@ARSLIST.ORG>> Subject: Re: FTS Plugin issues in 7.6.04 ** That’s close to what I have been hearing at this site as well. We keep getting recommendations that we ought to move to 7.6.04, but from this thread, it l

Re: FTS Plugin issues in 7.6.04

2012-03-27 Thread PCR Remedy
shyle.net>> > Reply-To: "arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>" > mailto:arslist@ARSLIST.ORG>> > Date: Thu, 15 Mar 2012 12:11:44 -0500 > To: "arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>" > mailto:arslist@ARSLIST.ORG>> &g