In my testing last Oct-Nov applying SP2 to an SP1 system consistently hosed the
FTS plugin, and the only "solution" support came up with was to wait for SP3.
I have not seen SP3 do it on three servers so far, and am scheduled to apply it
to production this month.
From: Action Request System di
Hi Nathan,
Could you give us some examples of the additional errors as that could make
all the difference?
In my recent install of 7.6.4 SP2 I noticed that the FTS plugin lines of
ar.cfg contained the fully qualified host name and this didn't work for me
when I moved my laptop from home to my mob
Same for us on 7.6.04 SP1.
Check your fts log files. You may find the same error as us:
2012-03-14 05:20:33,197 DEBUG [pool-2-thread-5]
com.bmc.arsys.utils.CatalogReader (?:?) - getMessage(8753,null,Message not in
catalog; Message number = 8753,en_GB)
2012-03-14 05:20:33,198 DEBUG [pool-2-threa
All,
Have a look at this document. It talks about improving FTS performance by
multi threading the java engine. Hopefully this helps with the out of
memory errors and stuff.
On Thu, Mar 15, 2012 at 7:31 AM, Mike Worts wrote:
> ** **
> Same for us on 7.6.04 SP1.
>
> Check your fts log files. You
related to this?
Joe
From: Mike Worts
Sent: Thursday, March 15, 2012 7:31 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: FTS Plugin issues in 7.6.04
**
Same for us on 7.6.04 SP1.
Check your fts log files. You may find the same error as us:
2012-03-14 05
15, 2012 7:31 AM
> *Newsgroups:* public.remedy.arsystem.general
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: FTS Plugin issues in 7.6.04
>
> **
> Same for us on 7.6.04 SP1.
>
> Check your fts log files. You may find the same error as us:
>
> 2012-03-14 05:20:33,197 DEBUG
e a ticket open with BMC Support related to
> this?
>
> Joe
>
>
> *From:* Mike Worts
> *Sent:* Thursday, March 15, 2012 7:31 AM
> *Newsgroups:* public.remedy.arsystem.general
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: FTS Plugin issues in 7.6.04
>
> **
to
>> this?
>>
>> Joe
>>
>>
>> *From:* Mike Worts
>> *Sent:* Thursday, March 15, 2012 7:31 AM
>> *Newsgroups:* public.remedy.arsystem.general
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: FTS Plugin issues in 7.6.04
>
March 15, 2012 7:31 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: FTS Plugin issues in 7.6.04
**
Same for us on 7.6.04 SP1.
Check your fts log files. You may find the same error as us:
2012-03-14 05:20:33,197
: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: FTS Plugin issues in 7.6.04
**
Seems like there are several issues with this feature.
We could not even get it to work it on 7.6.03. Without server group it seem to
work, once enabled servergroup it starts crashing while failing over to other
our
issues.. Do you have a ticket open with BMC Support related to this?
Joe
From: Mike Worts<mailto:mike.wo...@arqiva.com>
Sent: Thursday, March 15, 2012 7:31 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: FTS Plugin is
quot;AND". The
> fix will be available in 7.6.04 SP2. Attached is the hotfix for 7.6.04 SP1.
>
>
>
>
> --
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Joe Martin D'Souza
>
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg
Sent: 16 March 2012 13:52
To: arslist@ARSLIST.ORG
Subject: Re: FTS Plugin issues in 7.6.04
**
Just wondering
Why on AIX?
Are the benefits that great?
-John
On Fri, Mar 1
: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: FTS Plugin issues in 7.6.04
**
Good question. There is history behind it which I won't go into :) (but it
includes the words "IBM" and "outsourcing")
We have been running v6.3 on AIX very successfully for many years.
ist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>"
mailto:arslist@ARSLIST.ORG>>
Subject: Re: FTS Plugin issues in 7.6.04
**
That’s close to what I have been hearing at this site as well. We keep getting
recommendations that we ought to move to 7.6.04, but from this thread, it
l
shyle.net>>
> Reply-To: "arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>"
> mailto:arslist@ARSLIST.ORG>>
> Date: Thu, 15 Mar 2012 12:11:44 -0500
> To: "arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>"
> mailto:arslist@ARSLIST.ORG>>
&g
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