Adding in another server entry in the midtier config does indeed double
up on all entry points in the quick links menu. This is true for
7.1-7.6. this is good if you are logging onto two different remedy
instances, bad if you are logging into one. This is useful for those of
us using a test midtier
Sent: Thursday, May 05, 2011 12:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server name in notification
**
William,
You could try attempting a JavaScript redirection using a JavaScript to handle
the page not found error with an html page containing that JavaScript, as a
workarou
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Server name in notification
**
Yeah – one of our guys had put that workaround in place prior to me reading
Thad’s post. Great minds think alike and all that J
There are other places this becomes an issue though that is
o:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett
Sent: Thursday, May 05, 2011 11:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server name in notification
**
Nice update.
For what its worth I think Thads idea is probably a good workaround.
With regards to exactly what is happening... we n
Rentfrow
Sent: 05 May 2011 15:58
To: arslist@ARSLIST.ORG
Subject: Re: Server name in notification
**
After DAYS of going deep into this - there is no good answer.
Adding multiple servers to the mid-tier config adds too much stuff to the
home page. Plus, it's (IMHO) a compl
: arslist@ARSLIST.ORG
Subject: Re: Server name in notification
**
Last time I looked into this issue, there was no good answer, so we ended up
taking the less elegant, but more exepdient route. We added a filter to the
AR System Email Message form, to update the URL. There are probably
t's poor design.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Thad Esser
Sent: Tuesday, May 03, 2011 3:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server name in notification
**
Last time I looked into this issue, there was no good ans
.3 p 9
> Window 2003
> MS SQ 2005
> IIS/Tomcat
> RKM 7.2 p 4
> MidTier 7.5 p 7
>
> --
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Joe Martin D'Souza
> *Sent:* Tuesday,
p 7
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Tuesday, May 03, 2011 11:42 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server name in notification
**
Adding another entry to the mid tier configura
I do not have a system at hand
to capture it..
Joe
From: Tommy Morris
Sent: Tuesday, May 03, 2011 2:51 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Server name in notification
Adding a server entry does not add entry points or server names on the home
. www.jcp.com
<http://www.jcp.com/>
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Tuesday, May 03, 2011 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server name in notification
.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Tuesday, May 03, 2011 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server name in notification
**
Adding another entry to the mid tier configuration will onl
com.bmc.arsys.emaildaemon.servers in it..
Joe
From: Tommy Morris
Sent: Tuesday, May 03, 2011 2:21 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Server name in notification
**
I think that I remember this happening a while back, our fix was to add another
server
ed, I just make sure that the entries are there
regardless of version.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett
Sent: Tuesday, May 03, 2011 12:53 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server name in notification
**
J
J What parameters in the ar.cfg file exist with the fully Qualified name?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow
Sent: 02 May 2011 20:57
To: arslist@ARSLIST.ORG
Subject: Re: Server name in notification
**
Nope J
: Monday, May 02, 2011 2:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server name in notification
**
Hi,
I think this is the value that's in the Server-Name in the ar.cfg files.
If you change this to the short name e.g. myserver then do two things:
1 - Make sure the local arserve
list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow
Sent: 02 May 2011 19:58
To: arslist@ARSLIST.ORG
Subject: Server name in notification
**
If you check the checkbox to include a URL to the entry in the email - where
does it get the AR Server name from?
For example, ou
Subject: Server name in notification
**
If you check the checkbox to include a URL to the entry in the email – where
does it get the AR Server name from?
For example, our URL looks like this:
http://midtier/arsys/servlet/ViewFormServlet?form=NTE%3aNotifier&server=Myserver.Domain.Com
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