E-commerce - Make them register or don't make them register

2005-03-14 Thread Will Tomlinson
Ok guys, I just read in my Internet Retailer about how teen shoppers do NOT want to register before shopping online. This plays right into my plan on the Volleyball site as teen shoppers *are* my target audience. My client and myself did not want to force them to register. Some argue that they

RE: E-commerce - Make them register or don't make them register

2005-03-14 Thread Matthew Small
them register or don't make them register Ok guys, I just read in my Internet Retailer about how teen shoppers do NOT want to register before shopping online. This plays right into my plan on the Volleyball site as teen shoppers *are* my target audience. My client and myself did not want to

RE: E-commerce - Make them register or don't make them register

2005-03-14 Thread Connie DeCinko
Ask for the info, just don't tell them they are registering! -Original Message- From: Will Tomlinson [mailto:[EMAIL PROTECTED] Sent: Monday, March 14, 2005 1:45 PM To: CF-Talk Subject: E-commerce - Make them register or don't make them register Ok guys, I just read in m

Re: E-commerce - Make them register or don't make them register

2005-03-14 Thread Bryan Stevenson
Teens (and alot of online shoppers) do not like you to store anything about them (even though common sense dictates they'll have to always repeat the reg info for every purchaseand you could store it without their knowledge anyway). So if you think you'll cheese off your main market...I'd v

RE: E-commerce - Make them register or don't make them register

2005-03-14 Thread Paul
earch on it - it can't be all bad... -Original Message- From: Will Tomlinson [mailto:[EMAIL PROTECTED] Sent: Monday, March 14, 2005 1:45 PM To: CF-Talk Subject: E-commerce - Make them register or don't make them register Ok guys, I just read in my Internet Retailer about how te

Re: E-commerce - Make them register or don't make them register

2005-03-14 Thread Matt Robertson
On Mon, 14 Mar 2005 14:53:28 -0700, Paul <[EMAIL PROTECTED]> wrote: > You could take a paypal approach and ask after the checkout is complete "do > you want to save this information so you won't have to enter it again?" I do something similar to that. The checkout form is a simple 1-screener wi

RE: E-commerce - Make them register or don't make them register

2005-03-14 Thread Andy Ousterhout
Entering information because it is needed to complete an order is no burden on the purchaser. Asking them to enter it before they even have decided to order is. My experience is that you turn off potential buyers and if they enter any info at all, it is all junk. My recommendation is not to le

Re: E-commerce - Make them register or don't make them register

2005-03-14 Thread Matt Robertson
On Mon, 14 Mar 2005 14:53:28 -0700, Paul <[EMAIL PROTECTED]> wrote: > I tend to gravitate to the way amazon.com does > ecommerce. They've spent millions doing research on it - it can't be all > bad... I disagree pretty strongly with that. I've watched too many ecommerce sites die on the vine and

Re: E-commerce - Make them register or don't make them register

2005-03-14 Thread Matt Robertson
The custoemr is holding money out to you. all you have to do is reach out and take it. If you walk into a store, pick out a product and walk to the cash register, can you ever remember a time when the clerk handed you the money back and asked you for your username and password? To me, the purpos

Re: E-commerce - Make them register or don't make them register

2005-03-14 Thread Jerry Johnson
Not all websites are to make sales. Not all websites should or do have shopping carts. Some websites are for building marketing lists. Jerry Johnson Web Developer Dolan Media Company >>> [EMAIL PROTECTED] 03/14/05 05:01PM >>> To me, the purpose of a web site is not to build a marketing list. I

RE: E-commerce - Make them register or don't make them register

2005-03-14 Thread Connie DeCinko
:[EMAIL PROTECTED] Sent: Monday, March 14, 2005 3:02 PM To: CF-Talk Subject: Re: E-commerce - Make them register or don't make them register The custoemr is holding money out to you. all you have to do is reach out and take it. If you walk into a store, pick out a product and walk to the

Re: E-commerce - Make them register or don't make them register

2005-03-14 Thread Bryan Stevenson
We could debate it all day long...but if it ain't usable you ain't makin the sale!! It's a little known secret...seems to have been missed by huge swaths of programmers...it's called "common sense" ;-) Sometimes it's tough to pull back and really think something through...especially when you'r

RE: E-commerce - Make them register or don't make them register

2005-03-14 Thread Justin D. Scott
> But to this day, Radio Shack, and many others, > still ask for at least your zip code before > ringing up a sale. And every time I get a > haircut, one of the simplest services, I am > asked to provide my telephone number so they > can track me. Does their ability to track you provide you with

Re: E-commerce - Make them register or don't make them register

2005-03-14 Thread Bryan Stevenson
Also we need to remember there is stuff like the Google Toolbar that will auto fill registration forms for ya...perhaps the average user hasn't come that far yetbut it will effect the usefulness of the "user account" in future Bryan Stevenson B.Comm. VP & Director of E-Commerce Development

RE: E-commerce - Make them register or don't make them register

2005-03-14 Thread Parker, Kevin
Services Consultant WorkCover Corporation p: 08 8233 2548 m: 0418 806 166 e: [EMAIL PROTECTED] w: www.workcover.com ++ -Original Message- From: Will Tomlinson [mailto:[EMAIL PROTECTED] Sent: Tuesday, 15 March 2005 7:15 AM To: CF-Talk Subject: E-commerce - Make them register or

RE: E-commerce - Make them register or don't make them register

2005-03-14 Thread Connie DeCinko
-Talk Subject: RE: E-commerce - Make them register or don't make them register Research shows that if you require people to register to use your site 60% turn away. If you are going to require them to register then there needs to be some value add e.g. non-registered users can view the sit

RE: E-commerce - Make them register or don't make them register

2005-03-14 Thread Andy Ousterhout
Correct. I have no problem entering personal info in order to get Market Reports, Consulting reports, etc. Although I did lie for my Yahoo account and others whom ask too much too early. There is a quid pro quo -- value for value. That is not the case on a shopping web-site. -Original Mess

RE: E-commerce - Make them register or don't make them register

2005-03-14 Thread Andy Ousterhout
telephone number so they can track me. -Original Message- From: Matt Robertson [mailto:[EMAIL PROTECTED] Sent: Monday, March 14, 2005 3:02 PM To: CF-Talk Subject: Re: E-commerce - Make them register or don't make them register The custoemr is holding money out to you. all you have

Re: E-commerce - Make them register or don't make them register

2005-03-14 Thread Jim McAtee
TECTED]> To: "CF-Talk" Sent: Monday, March 14, 2005 1:45 PM Subject: E-commerce - Make them register or don't make them register > Ok guys, I just read in my Internet Retailer about how teen shoppers do > NOT want to register before shopping online. This plays right into my >

Re: E-commerce - Make them register or don't make them register

2005-03-14 Thread Matt Robertson
On Mon, 14 Mar 2005 16:28:38 -0700, Connie DeCinko <[EMAIL PROTECTED]> wrote: > On one of my sites, registration allows you to track your orders more > easily. You can login to see if the order has been filled or shipped. > Sure, you could do that other ways. send them a link with their order con

Re: E-commerce - Make them register or don't make them register

2005-03-14 Thread Will Tomlinson
I've always thought, "Remove ALL obstacles". Registering is an obstacle in my mind. You are setting up a hurdle in front of the customer. Why do that? Why not remove all hurdles? If I want to browse, toy with the idea of buying a product from a site that makes me register, when I click checkou

Re: E-commerce - Make them register or don't make them register

2005-03-15 Thread Will Tomlinson
They've spent millions doing research on it - it can't be all >bad... I know I wouldn't like to run a 2.39 billion dollar deficit with *my* site. So they sold millions of Harry Potter books to help out in 2004, overall Amazon still wouldn't be considered a success. Maybe even THEY have areas of

RE: E-commerce - Make them register or don't make them register

2005-03-15 Thread Calvin Ward
If I wanted to give personal information, I could just purchase online AND get it cheaper! Just some random thoughts... - Calvin -Original Message- From: Matt Robertson [mailto:[EMAIL PROTECTED] Sent: Monday, March 14, 2005 5:02 PM To: CF-Talk Subject: Re: E-commerce - Make them register or

RE: E-commerce - Make them register or don't make them register

2005-03-15 Thread Paul
> overall Amazon still wouldn't be considered a success. Dismissing the business decisions which account for Amazon's deficit, which are way off topic and not necessarily a sign of an unhealthy or unsuccessful business, Amazon is quite successful when it comes to the principles of ecommerce. They

Re: E-commerce - Make them register or don't make them register

2005-03-15 Thread Adam Churvis
- Original Message - From: "Matt Robertson" <[EMAIL PROTECTED]> > The custoemr is holding money out to you. all you have to do is reach > out and take it. > > If you walk into a store, pick out a product and walk to the cash > register, can you ever remember a time when the clerk handed y

Re: E-commerce - Make them register or don't make them register

2005-03-16 Thread Eric Dawson
ssage - From: "Will Tomlinson" <[EMAIL PROTECTED]> To: "CF-Talk" Sent: Monday, March 14, 2005 20:45 Subject: E-commerce - Make them register or don't make them register > Ok guys, I just read in my Internet Retailer about how teen shoppers do NOT want to regi

Re: E-commerce - Make them register or don't make them register

2005-03-16 Thread Eric Dawson
the way amazon.com does > ecommerce. They've spent millions doing research on it - it can't be all > bad... > > -Original Message- > From: Will Tomlinson [mailto:[EMAIL PROTECTED] > Sent: Monday, March 14, 2005 1:45 PM > To: CF-Talk > Subject: E-com

Re: E-commerce - Make them register or don't make them register

2005-03-16 Thread Eric Dawson
the buzzword I like today - "process centric IT". - Original Message - From: "Bryan Stevenson" <[EMAIL PROTECTED]> To: "CF-Talk" Sent: Monday, March 14, 2005 23:17 Subject: Re: E-commerce - Make them register or don't make them register >