Re: [IxDA Discuss] How do you pitch UCD process (or design thinking)?

2009-04-28 Thread Scott Berkun
e your heart desires. They'll eat it up, because they've already seen it work on their own turf. Consulting situations have more wrinkles than the mostly in-house advice I offer above, but the spirt is often the right one in both kinds of pitches. -Scott Scott Berkun www.scottberkun.com

Re: [IxDA Discuss] Design Thinking and The Black Swan

2009-04-17 Thread Scott Berkun
ifficult than the interaction/aesthetic design issues. Which is why I believe designers should study organizational behavior, or least brush up on their Machiavelli. -Scott Scott Berkun www.scottberkun.com -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss

Re: [IxDA Discuss] Advice on Masters in Interaction Design

2009-04-15 Thread Scott Berkun
Hi Chris: Start here with the archives: http://www.ixda.org/search.php?tag=masters http://www.ixda.org/search.php?tag=experience -Scott -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Chris Bie

Re: [IxDA Discuss] Guiding successful product development

2009-04-07 Thread Scott Berkun
are used to capture the spirit of the organization for those who come later (I think the first UI guidelines from Apple were released several years after the first Macintosh - I'm sure someone on the list can confirm or deny :). -Scott Scott Berkun www.scottberkun.com -Original Messag

Re: [IxDA Discuss] When to use icons and when to use text

2009-03-26 Thread Scott Berkun
on. The differences between menus / text buttons / icon buttons is a blurry mess these days, as there are various hybrid designs of these things out there and you might be using one. -Scott Scott Berkun www.scottberkun.com -Original Message- From: discuss-boun...@lists.inter

Re: [IxDA Discuss] How to hire an interaction designer?

2009-03-12 Thread Scott Berkun
Absolutely. Sign me up. If anyone else is interested email me off list. -Scott -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Elizabeth Bacon Sent: Thursday, March 12, 2009 9:31 PM To: disc...@

Re: [IxDA Discuss] How to hire an interaction designer?

2009-03-12 Thread Scott Berkun
what this list is about. Know of anything? -Scott Scott Berkun www.scottberkun.com _ From: Tom Nunes [mailto:tomnu...@cox.net] Sent: Thursday, March 12, 2009 4:25 PM To: disc...@ixda.org; Scott Berkun Subject: Re: [IxDA Discuss] How to hire an interaction designer? Scott

[IxDA Discuss] How to hire an interaction designer?

2009-03-12 Thread Scott Berkun
y're out there. Any recommendations? Remember: I want something written for a manager or tech lead who knows nothing about interaction design, but suspects he might need to hire a UX designer. Cheers, -Scott Scott Berkun www.scottberkun.com -Original Messag

Re: [IxDA Discuss] Your First UX / ID Job -- Q from the HCI Class of\'09.

2009-03-08 Thread Scott Berkun
Facebook can be handy for this: make a "graudates of U of M HCI" group or something. Do what you can to stay in touch periodically, meet up conferences, etc. It might take a few years but I guarantee this network will give you advantages in the future. -Scott

Re: [IxDA Discuss] Design/UX goals in your company

2009-03-06 Thread Scott Berkun
There are several flavors of these sorts of things, but ironically setting metrics to measure is often done without a well formed goal. Are you trying to measure the value of your group? The value of people on your team? To win arguments with other groups? It's usually a mistake to create metrics

Re: [IxDA Discuss] What to do in an environment run by engineers??

2009-01-28 Thread Scott Berkun
ity, and will have earned little trust. If you stay an untrusted outsider, it's impossible to do much of anything in an environment like yours. In fact I'd say goal #1 is to earn the trust and respect of the key people in your smallest circle of work. This might be of use as well: Desig

Re: [IxDA Discuss] How many alternatives, concepts, or sketches are enough?

2009-01-19 Thread Scott Berkun
make their own favorite look good, but done more constructively it establishes, right away, that there are multiple directions worthy of exploration. -Scott Scott Berkun www.scottberkun.com -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss

Re: [IxDA Discuss] How many alternatives, concepts, or sketches are enough?

2009-01-19 Thread Scott Berkun
of which design decisions are most important. If no such list exists, they should be motivated to make one. If power is distributed well, you're less likely to need a "method". -Scott Scott Berkun www.scottberkun.com _ From: Chauncey Wilson [mailto:chauncey.wil...@g

Re: [IxDA Discuss] How many alternatives, concepts, or sketches are enough?

2009-01-19 Thread Scott Berkun
have the power to grant this much authority to those 3 people, my real problem is political, not the quest for the perfect number of alternatives. -Scott Scott Berkun www.scottberkun.com -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists

Re: [IxDA Discuss] IxD Portfolios @ Interviews: What Do You Do?

2009-01-15 Thread Scott Berkun
ssion of proprietary knowledge - it's just up to the candidate not to go too far. And lastly, this is another good reason to do pro-bono work, especially if you are a junior designer, as it's a way to build a portfolio that dodges the issues Will points out. -Scott Scott Berkun www.scottberk

Re: [IxDA Discuss] IxD Portfolios @ Interviews: What Do You Do?

2009-01-14 Thread Scott Berkun
? Those are the designers tools, they're the means, not the ends, I wouldn't ask an architect, a catereer or a hair stylist to show me their tools, or interview them based on their tool knowledge - instead I'd care primarily about the results they're capable of, how reliable the

Re: [IxDA Discuss] Peer Review in User Experience Design

2009-01-12 Thread Scott Berkun
e witnessing them working, something no essay or book can provide. -Scott Scott Berkun www.scottberkun.com -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Mark Pawson Sent: Monday, January 12, 2009 12:0

Re: [IxDA Discuss] Tog on Gestures will force the mouse intoretirement

2008-12-31 Thread Scott Berkun
ng makes anything important better, just different. Proof in the UX/design community for value is not hard to find - we have all the methods in the world for comparing two designs suited for the same task. But it's curious how little these methods are used in conjunction with talk of revolutions,

Re: [IxDA Discuss] Bad interaction experiences, blogged nationally

2008-10-23 Thread Scott Berkun
d the sales guy for making a stink about such things, he would have. -Scott Scott Berkun www.scottberkun.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alan Wexelblat Sent: Thursday, October 23, 2008 10:03 AM To: IxDA Subject: [IxDA Discuss] Bad inter

[IxDA Discuss] Why designers fail: the results

2008-10-20 Thread Scott Berkun
be announced this week. Thanks to all that contributed and help spread the word. -Scott Scott Berkun www.scottberkun.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED

Re: [IxDA Discuss] Why do designers fail? A survey (with prizes!)

2008-10-09 Thread Scott Berkun
he survey should take about 5 minutes (3 if you're smart). As prizes, > I'll be giving away $100, $50 and $25 amazon.com gift certificates. > > Survey: > > http://www.scottberkun.com/blog/2008/win-pr

Re: [IxDA Discuss] The biggest problems

2008-10-08 Thread Scott Berkun
ion down. You have significant influence over the tone of what goes on here as one of the founders of this list - but the example you've set in this thread is not one of wise discourse, generous/careful reading of posts, or warm leadership. -Scott Scott Berkun www.scottberkun.com --

Re: [IxDA Discuss] Why do designers fail? A survey (with prizes!)

2008-10-08 Thread Scott Berkun
Hi Nasir: Good points - but for obvious reasons while the survey is still open I'd ask folks to either give me feedback on the survey itself off-list, or wait until the survey is closed. Cheers, -Scott _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nasir Barday Sen

Re: [IxDA Discuss] The biggest problems

2008-10-08 Thread Scott Berkun
hinking & problem solving skills. There's a bunch of groups that run national programs with this goal, and never use the word design: http://www.scottberkun.com/blog/2008/teaching-kids-creative-thinking/ -Scott Scott Berkun www.scottberkun.com __

Re: [IxDA Discuss] The biggest problems

2008-10-08 Thread Scott Berkun
uspect stories like yours would be quite popular. I'd certainly read/listen. -Scott Scott Berkun www.scottberkun.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Leftwich Sent: Tuesday, October 07, 2008 4:34 PM To: [EMAIL PROTECTED]

Re: [IxDA Discuss] Resiliency of IxDA Jobs in a Major Recession

2008-10-07 Thread Scott Berkun
go for obvious reasons - having many proficiencies can make you more valuable. But if the company can't make 15% of its payroll for December, it doesn't matter what talent or job title you have. -Scott Scott Berkun www.scottberkun.com -Original Message- From: [EMAIL PROTECTED] [ma

Re: [IxDA Discuss] The biggest problems

2008-10-07 Thread Scott Berkun
roles like these get a minority vote, if any, in how it's resolved. I can imagine it - but it's a stretch for one reason: I'm convinced the design of most corporations is set against specialized roles holding much power. I admit I may be wrong - in fact I'd like to be w

Re: [IxDA Discuss] The biggest problems

2008-10-07 Thread Scott Berkun
eing VP, or a general manager of any true product team (e.g. including engineering), of an actual product. -Scott Scott Berkun www.scottberkun.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Christina Wodtke Sent: Tuesday, October 07, 2008 8:59 AM To

Re: [IxDA Discuss] Q: Information overload: how do you keep track?

2008-09-29 Thread Scott Berkun
rather than skimming, scanning, marking, and tracking. By never letting my intake get too high, I never need to worry about designing systems for managing information overload. This strategy can be applied with any tool, any browser, any email client and any job. -Scott Scott Berkun www.scot

Re: [IxDA Discuss] A New Browser: Google Chrome

2008-09-02 Thread Scott Berkun
a move before its in the theaters. Seems best to wait and see. And its always curious how little attention Opera (www.opera.com) gets, as they've been the most innovative and adventurous browser company for years. -Scott Scott Berkun www.scottberkun.com -Original Message- From: [

Re: [IxDA Discuss] Implementing I/A and web strategy when you don'thave control of the content

2008-07-24 Thread Scott Berkun
Hi Todd: I've seen many projects like this one, and there are some good patterns I bet I and others can share. But first: the big thing you didn't include is what the goals are. You've mentioned a series of constraints, but not the goals. A redesign can mean 50 different things. As long as ever

Re: [IxDA Discuss] Error Messages (Was: Hiding and Disabling MenuItems)

2008-07-03 Thread Scott Berkun
as easy to make good UI as it is to make lazy UI. A development tool that makes it easy to follow basic UI guidelines is 20 times more valuable than any book on UI design. Instead of blaming programmers, it'd be better to aim at the programmers who make tools for programmers. -Scot

Re: [IxDA Discuss] Error Messages (Was: Hiding and Disabling Menu Items)

2008-07-03 Thread Scott Berkun
Way back when during my days at Microsoft, I worked on an OS project that had the goal of eliminating all error messages in much the way you suggested. We found that in simple, webish, apps, this was easier to manage than say, Excel or Word. In complex apps the amount of data entry or scriptin

Re: [IxDA Discuss] Is UCD Really Broken?

2008-06-24 Thread Scott Berkun
ighly specialized, and specialization serves incremental change, not innovation. One reason the big historic moves are driven by people without our expertise is they're less likely to be bound to a prescribed set of ideas, roles or methods in the way many of us have become. -Scott Scott Berk

Re: [IxDA Discuss] Introducing design to a dev team for the firsttime

2008-05-22 Thread Scott Berkun
s as the argument for why even more people should follow your lead. -Scott Scott Berkun www.scottberkun.com - Original Message - From: "james horgan" <[EMAIL PROTECTED]> Cc: "IXDA list" <[EMAIL PROTECTED]> Sent: Thursday, May 22, 2008 1:19 PM Subject: Re

Re: [IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-14 Thread Scott Berkun
ss background noise than offices? If the TV or radio is on doesn't that create nearly as many problems? -Scott Scott Berkun www.scottberkun.com From: "Kevin Doyle" <[EMAIL PROTECTED]> I've read about some great HCI coming to the home -- you'll be able to start

Re: [IxDA Discuss] can we make it to easy?

2008-05-04 Thread Scott Berkun
y, but sometimes failing, and a seperate group in the same company responsible for training on that product profiting from those failures. So yes, I suppose the training group did in a way hope for more complexity, but the designers and engineers on the actual product were committed to work against it.

Re: [IxDA Discuss] Design Thinking

2008-04-29 Thread Scott Berkun
- Original Message - > From: "Kontra" <[EMAIL PROTECTED]> > > Scott Berkun: > > Apple is a great example of what can happen when they do (although to be > > fair, I doubt Jobs or Wozniak would call themselves designers.Certainly not > >

Re: [IxDA Discuss] Design Thinking

2008-04-29 Thread Scott Berkun
o general management where *they* are in control, or closer to it, over the distribution of power between designers, engineers and marketers. Because honestly it's at that level that the decisions are made that make great design possible or impossible. -Scott Scott Berkun www.scottberkun.com

Re: [IxDA Discuss] Design Thinking

2008-04-28 Thread Scott Berkun
st nothing to do with design or designers. The first marketer, the first tester, the first usability engineer, the first whatever in any organization will describe the same tensions. And the sooner designers realize it has less to do with design and more to do with group dynamics, pow

Re: [IxDA Discuss] Design Thinking

2008-04-26 Thread Scott Berkun
o my observations). I just don't see the point in complaining about not being invited - invite yourself. If you start your own thing you can make yourself the person who does the inviting, instead of the other way around, and if a non-territorializied strategic landscape is what you desire, i

Re: [IxDA Discuss] Design Thinking

2008-04-26 Thread Scott Berkun
xamples for reference? Those examples would be an awesome place to start if the goal is to teach future designers how to make design a more powerful part of the business world. Cheers, -Scott Scott Berkun www.scottberkun.com Welco

Re: [IxDA Discuss] Is Eye Tracking too expensive or complicated?

2008-04-18 Thread Scott Berkun
ople experienced with the tools, and it takes more time and money to interpret data that comes out of those studies. -Scott Scott Berkun www.scottberkun.com - Original Message - From: "Andre Charland" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, April 17,

Re: [IxDA Discuss] History of Interaction?

2008-04-08 Thread Scott Berkun
the entire rise of tools and machines (yep, it includes punchcards). I've never seen the presentation live, but the slides are pretty damn good. -Scott Scott Berkun www.scottberkun.com - Original Message - From: "Bill DeRouchey" <[EMAIL PROTECTED]> To: "Je

Re: [IxDA Discuss] Why Import/Export - A broken metaphor. MoreSemantic thoughts from the underground.

2008-03-22 Thread Scott Berkun
In innovation jargon, this phenomenon is known as dominant design. The question of "too late" is less about how how superior a new design is, and more about how willing people are to pay the learning & change costs required to learn the new thing. In the Apple Play/pause case, there are small lear

Re: [IxDA Discuss] Design at Apple

2008-03-14 Thread Scott Berkun
The real secret sauce is cultural history - I doubt you'll hear about any design technique at Apple, B&O, BMW, Google* or Pixar that you haven't heard of before. What's different is most of these companies were born with quality design as a central value, were led or run by people who highly valued

Re: [IxDA Discuss] Design Deliverables and Developers

2008-03-04 Thread Scott Berkun
questions or problems. 4. Every consultancy and client are different - so if you're not sure how the stuff you make is being used on any project, go find out. It's entirely reasonable for you to ask your clients about this, since the more you know about how your stuff is used (even

Re: [IxDA Discuss] Power icon

2008-02-27 Thread Scott Berkun
If you read through all the comments here, you'll get some reasonable answers. http://www.beatnikpad.com/archives/2004/02/03/the_power_on_icon -Scott Scott Berkun www.scottberkun.com - Original Message - From: "Shaun Bergmann" <[EMAIL PROTECTED]> To: <