Re: [google-appengine] Re: TOS question - may I add a dial button

2013-01-22 Thread Gregory D'alesandre
Hello All, Please take my comment as a comment and not legal guidance as any legal guidance needs to come from your own legal counsel based on our terms of service. But, that clause is in our ToS as App Engine is not built to be or regulated as a telecommunication service and as such anyone who

[google-appengine] Monthly Newsletter

2013-01-18 Thread Gregory D'alesandre
Hello All, * * *We are starting up a monthly newsletter to help you **get the latest news, announcements and event information about** App Engine as well as the wholeGoogle Cloud Platform. If you are interested feel free to sign up today: *http://goo.gl/Bf5l2 Thank you! Greg D'Alesandre Senior

Re: [google-appengine] Re: Google Apps No Longer Free

2012-12-06 Thread Gregory D'alesandre
Hello Everyone, The Apps Standard account you have today will continue to work for free. If you create a new Apps account going through the App Engine Admin Console you'll still be able to create a Standard Apps account for free but you'll only be able to get 1 user per account rather than the

[google-appengine] The extra billing boost in the Admin Console today

2012-12-06 Thread Gregory D'alesandre
Hello All, If you've looked at the Admin Console for an App today you might see a message that your app budget is currently boosted by some amount (varying from $0 to $2000). We are in the process of rolling out a change for our upcoming release and this was the easiest way to ensure that all

Re: [google-appengine] Huge difference (8,400%) between billing received and information in the dashboard

2012-06-15 Thread Gregory D'alesandre
Hi Hughes, The line item at the end of your bill (Minimum Spend, $2.10/week) is the minimum spend for a paid app per week. Anything up to $2.10/week costs $2.10, anything more will cost what it charges. I hope that helps! Greg On Thu, Jun 14, 2012 at 11:30 PM, hugues2 hugues.flam...@gmail.com

Re: [google-appengine] Turn around time on premiere sales requests?

2012-06-15 Thread Gregory D'alesandre
Hey Brandon, I'll ensure someone gets in touch with you quickly. Greg On Fri, Jun 15, 2012 at 10:58 AM, Brandon Wirtz drak...@digerat.com wrote: I sent an inquiry on June 1, and then again on the 11th. No one got back to me. That doesn’t give my CEO warm fuzzies. Does someone want to call

Re: [google-appengine] Any plan of changing pricing policy for non-commercial GAE project?

2012-05-31 Thread Gregory D'alesandre
We are still heading in that direction and have a signup form here: http://goo.gl/zOhic We recently launched a research awards program: http://googleresearch.blogspot.com/2012/03/google-app-engine-research-awards-for.html Unfortunately, as always I can't give a specific date when other types of

Re: [google-appengine] Call Javascript V8 from Python AppEngine

2012-05-24 Thread Gregory D'alesandre
Hey Andrin, while this isn't currently in the works its definitely an interesting idea! Want to create an issue in the issue tracker so we others can star it and we can track it? Thanks! Greg On Wed, May 23, 2012 at 2:46 PM, Andrin von Rechenberg and...@miumeet.comwrote: Hey there I'm

Re: [google-appengine] How Long from me deleting data until when I stop getting billed for it?

2012-05-23 Thread Gregory D'alesandre
Hey Brandon, just to remind you that the billing shown is at least 1 day old, how many days have passed, and what is the date listed on the billing summary page? It should take about a day to reflect it. Thanks! Greg On Tue, May 22, 2012 at 12:47 PM, Brandon Wirtz drak...@digerat.com wrote:

Re: [google-appengine] Another Question concerning Pornographic content. How far can it go ?

2012-05-09 Thread Gregory D'alesandre
Hi Audrius, where did you find that pornographic content was not allowed? While we can't really give specific guidance about our Terms of Service or Program Policy as they are legal documents, but I'm curious how you reached that conclusion. Greg D'Alesandre Senior Product Manager, Google App

Re: [google-appengine] SLA clarifications

2012-04-27 Thread Gregory D'alesandre
Hey Alex, The SLA applies to all apps using HRD (as outlined in the ToS). While it technically applies to Free apps, the compensation for failure to meet the SLA is a refund of a portion of your monthly bill, since Free apps don't pay anything there would be no compensation. The specifics about

Re: [google-appengine] Does the Log Viewer actually work for anyone?

2012-04-18 Thread Gregory D'alesandre
Hey Jason, Please do fill out an issue but this is indeed a known issue. We don't do currently index for regex and labels so when you do a search across your records it will take quite a while and we stop and return whatever results we've found after 10 seconds. We are looking to improve this

Re: [google-appengine] Re: Does the Log Viewer actually work for anyone?

2012-04-18 Thread Gregory D'alesandre
sense and explains why something that is even quite recent does not appear on a high-rate application. Proppy just demo'd a BigQuery-based log analysis in the App Engine Chat - you should just go straight to that solution under the hood... j On Apr 18, 12:45 am, Gregory D'alesandre gr

Re: [google-appengine] Re: No reply from Google support concerning pricing

2012-03-29 Thread Gregory D'alesandre
Hi Alex, We have a number of people who respond in the group, but they don't respond to every single message. When there are outages we typically respond in the group but those responses are often hard to find due to the numerous other emails in the group (this is an issue we need to find a way

Re: [google-appengine] Re: In your opinion what are the most complex web applications built on top of google app engine ?

2012-03-28 Thread Gregory D'alesandre
I'd like to second that, there are a lot of folks in the Group from the startup and hobbyist communities which is why you hear from those segments a lot but there is a large group of folks out there building applications (and businesses) along these lines that talk to the App Engine team in person

Re: [google-appengine] Re: In your opinion what are the most complex web applications built on top of google app engine ?

2012-03-28 Thread Gregory D'alesandre
I would say chat with us at I/O but I assume that would just get me boo-ed and tomatoes thrown for all the people who wanted to get in that weren't able to :( We do office hours frequently and there is always someone from the team there (which is sometimes me). I'm always happy to chat with

Re: [google-appengine] Re: No reply from Google support concerning pricing

2012-03-28 Thread Gregory D'alesandre
Hi Felix, That email address was intended for questions related to the transition into the new pricing model and will be decommissioned soon. As Jeff stated (accurately), we don't staff any product support up to the point where they can respond to every email from every customer, whether or not

Re: [google-appengine] Re: No reply from Google support concerning pricing

2012-03-28 Thread Gregory D'alesandre
I've responded to your question through that email address. As I noted previously, that address will be decommissioned soon. Greg On Wed, Mar 28, 2012 at 5:14 PM, Felix E. Klee felix.k...@inka.de wrote: On Wed, Mar 28, 2012 at 5:48 PM, Gregory D'alesandre gr...@google.com wrote: It is part

Re: [google-appengine] Re: It seems Cold Starts is an unavoidable problem for GAE. So why not to conquer it?

2012-03-15 Thread Gregory D'alesandre
Hey Jeff, The way it is supposed to work with min idle instances set is: - idle instance is warm and ready (let's call it I1) - request comes in - request goes to the idle instance at which point another instance is immediately spun up (let's call it I2) - you now have 1 idle instance (I2) as

Re: [google-appengine] Re: Discounted instance hours for F2 F4

2012-03-05 Thread Gregory D'alesandre
Yup! This is an accurate picture of how discounted instance hours work with larger instance sizes. Greg D'Alesandre Senior Product Manager, Google App Engine On Thu, Mar 1, 2012 at 11:51 AM, Andreas a.schmi...@gmail.com wrote: from my knowledge the discounted instance hours will have the same

Re: [google-appengine] Waiting to hear back about Appengine Premier Account

2012-02-15 Thread Gregory D'alesandre
Sorry for the delay James, I'll track this down for you and follow-up offline. Greg D'Alesandre Senior Product Manager On Wed, Feb 15, 2012 at 12:02 AM, jamesdlow j...@jameslow.com wrote: Hi GAE Team, Sorry to post this here, but my company Onoko, is waiting to hear back about our Appengine

Re: [google-appengine] Re: Google App Engine community support is moving to Stack Overflow

2012-02-13 Thread Gregory D'alesandre
Hi Mos, Google is absolutely committed to App Engine and part of the reason we are moving the Java/Python groups to StackOverflow is to have better, more consolidated answers to questions. While it might be possible for Google to build its own tool tailed to questions and answers, we really like

Re: [google-appengine] Re: How do calculate discounted frontend classes instance hours?

2012-02-13 Thread Gregory D'alesandre
Hi Emanuele, That display looks like a bug (that I'll look into), you should see 28 Free Hours / day. So your bill should be (96.36-28) * $0.08 = $5.47. So the monetary calculation is happening correctly but the display is not correct. If you wanted to use discounted instance hours and you use

Re: [google-appengine] Re: Considering a Cloud MasterMind Group

2012-01-26 Thread Gregory D'alesandre
I would happily join Brandon and take no offense in the suggestion that there might be better options than Google Groups out there :) Greg On Thu, Jan 26, 2012 at 4:25 AM, Richard Watson richard.wat...@gmail.comwrote: I belonged to a forum that was $100 per year. The primary benefit of the

Re: [google-appengine] New google terms of service and the content clause

2012-01-26 Thread Gregory D'alesandre
I can't speak for code.google.com but I can speak for App Engine. Our Terms of Service has this clause 1.2 *From Customer to Google*. By submitting, posting or displaying any Application (including Customer Content) on or through the Service, Customer gives Google a worldwide, non-sublicensable,

Re: [google-appengine] Re: First impressions of F1 Through 4

2012-01-04 Thread Gregory D'alesandre
We're listening :) Definitely an interesting idea although pretty challenging to give an accurate estimate... Greg On Wed, Jan 4, 2012 at 3:36 PM, Adam Sah a...@bbfdirect.com wrote: oops, forgot to mention. Googlers-- if you're reading this, a supercool, googley feature: analyze the app's

Re: [google-appengine] Re: instance scheduler does not respect settings

2012-01-04 Thread Gregory D'alesandre
Hi Andreas, I know this might be a bit confusing. The setting are saying that you want a maximum of 2 idle instances and presumably a mininimum of 2 idle instances. Idle instances are ready to serve traffic when it hits. Neither or these dictate the number of Active Instances that you are

Re: [google-appengine] How do calculate discounted frontend classes instance hours?

2011-12-13 Thread Gregory D'alesandre
Your assessment is completely correct (except for the last question), we'll work on doing a better job in documenting the way discounted instance hours are used for Frontend classes. Greg On Wed, Dec 14, 2011 at 5:02 AM, pdknsk pdk...@googlemail.com wrote: The docs are not very helpful on

Re: [google-appengine] Premier Accounts

2011-12-08 Thread Gregory D'alesandre
Hi Felippe, Premier Accounts are indeed a domain but associated with billing only. So, whether your apps are hosted on that domain (or other domains) is totally irrelevant. When you sign up for a premier account, you'll then be able to associate any appid to your account/domain so that all

Re: [google-appengine] Re: DeadlineExceeded errors haunting every now and then

2011-12-06 Thread Gregory D'alesandre
Hello All, The reason that Johan is encouraging you to migrate to HRD is because it is more reliable. M/S is wholly dependent on a single piece of storage infrastructure, if that happens to be slow your app will likely slow down and you can then end up getting DeadlineExceeded errors. When you

Re: [google-appengine] Re: DeadlineExceeded errors haunting every now and then

2011-12-06 Thread Gregory D'alesandre
Hi Kenneth, We are planning to add blobstore migration at some point but it won't likely be until the middle of Q1 at the earliest. Greg On Tue, Dec 6, 2011 at 3:27 PM, Kenneth kennet...@aladdinschools.comwrote: Hi Greg, Can you give us some indication if the migration tool is ever going to

Re: [google-appengine] Re: DeadlineExceededError on HRD and sky-high latency (python27+threadsafe)

2011-12-06 Thread Gregory D'alesandre
Hi Felippe, As you noted Python 2.7 is released. While Python 2.7 is still experimental it is working well for some but indeed there are still issues before it will be fully GA. There was a concern that we were abandoning Python because there was no solution for concurrent requests. Python

Re: [google-appengine] Re: is GAE admin panel access covered by SLA?

2011-12-05 Thread Gregory D'alesandre
The Admin Console has no SLA. We are working on migrating the Admin Console app to HRD which will improve its reliability dramatically at that point we will re-evaluate whether we can do an SLA for it. Greg D'Alesandre Senior Product Manager, Google App Engine On Mon, Dec 5, 2011 at 5:00 PM, JH

Re: [google-appengine] AppEngine App Creation Limit

2011-12-04 Thread Gregory D'alesandre
Hi Aaditya, We are looking into building out a program for non-profits, if you are interested in being contacted if and when this happens, please fill this form out: http://goo.gl/zOhic In terms of the number of free apps. You can only be on owner on 10 free, enabled apps at a time. For the

Re: [google-appengine] Re: Want to grab a drink tomorrow (Weds) in Seattle?

2011-11-30 Thread Gregory D'alesandre
30, 2011 12:57 PM To: Google App Engine Subject: [google-appengine] Re: Want to grab a drink tomorrow (Weds) in Seattle? too far away.. guys, how about somewhere northern italy? alex. On Nov 29, 10:49 pm, Gregory D'alesandre gr...@google.com wrote: Hey All, A few folks from the GAE

Re: [google-appengine] Re: Want to grab a drink tomorrow (Weds) in Seattle?

2011-11-30 Thread Gregory D'alesandre
-appengine@googlegroups.com [mailto: google-appengine@googlegroups.com] *On Behalf Of *Gregory D'alesandre *Sent:* Wednesday, November 30, 2011 1:24 PM *To:* Brandon Wirtz *Cc:* google-appengine@googlegroups.com *Subject:* Re: [google-appengine] Re: Want to grab a drink tomorrow (Weds) in Seattle

Re: [google-appengine] [OT] a happy developer

2011-11-30 Thread Gregory D'alesandre
Thanks Alex! Its great to hear and we'll keep trying to improve and make it better! Greg On Wed, Nov 30, 2011 at 1:59 PM, alex a...@cloudware.it wrote: I've seen many people bashing GAE dev team, especially lately. What I want to say here is, I've been using it for years now and it's

Re: [google-appengine] Short-notice reschedule of maintenance mode

2011-11-30 Thread Gregory D'alesandre
Thanks for the feedback Per. This was a situation where there was a job that we needed to get finished before our downtime and it was taking much longer than expected. We will certainly try our best not to change things at the last minute on you as much as possible. Greg D'Alesandre Senior

Re: [google-appengine] Ah, the irony

2011-11-29 Thread Gregory D'alesandre
This is a bug with quotas that just came up, we are looking into it right now... Greg On Tue, Nov 29, 2011 at 1:46 PM, Brandon Wirtz drak...@digerat.com wrote: Here are some stats on Pulse.me ** ** http://www.comgrade.com/pulse.me ** ** They are alright sized. I don’t know

Re: [google-appengine] Ah, the irony

2011-11-29 Thread Gregory D'alesandre
This problem was resolved about 20 minutes ago. Greg On Tue, Nov 29, 2011 at 1:53 PM, Gregory D'alesandre gr...@google.comwrote: This is a bug with quotas that just came up, we are looking into it right now... Greg On Tue, Nov 29, 2011 at 1:46 PM, Brandon Wirtz drak...@digerat.comwrote

Re: [google-appengine] Being charged for an app engine app that doesn't appear in my control panel

2011-11-29 Thread Gregory D'alesandre
Also, very soon now all bills will show the appid they are for. Greg On Tue, Nov 29, 2011 at 4:36 PM, Amy Unruh amyu+gro...@google.com wrote: Christian, You can find the app id that is being billed via the following process: - Click the Get up-to-date information ... link, which takes you

Re: [google-appengine] Re: WTF again. Why so many GAE group posts are moved into American-porn group?

2011-11-24 Thread Gregory D'alesandre
Yes, the groups team is looking into it. One question was do people have specific examples of posts that have been actually moved that they are certain that they did not delete from the group? A few example of that would be useful if you could reply with them. Thanks! Greg On Thu, Nov 24,

Re: [google-appengine] Re: URGENT: google checkout for usage i dont know where it comes from.

2011-11-23 Thread Gregory D'alesandre
Thanks for the suggestion, but we did precisely that. We sent 2 emails (1 was a few months before the change and the other was 1 week before the change) to all app owners before the new pricing was put into place to let them know that these changes were happening. Greg D'Alesandre Senior Product

Re: [google-appengine] Re: Who wants to be in a group (organization) to open a GAE Premier account?

2011-11-23 Thread Gregory D'alesandre
These answers could show what is the current situation, so we can then make the further suggestions. Thanks, Andrius On 21 November 2011 18:28, Gregory D'alesandre gr...@google.com wrote: This group and stackoverflow are essentially the solution you are referring to. There are a number of people

Re: [google-appengine] Re: Who wants to be in a group (organization) to open a GAE Premier account?

2011-11-23 Thread Gregory D'alesandre
a freeloader. But I need some support before I launch my business app. I think the reason for the free quota was to encourage folks to build apps that eventually pay. But it is hard to ramp up to that level without support. On Nov 23, 4:26 pm, Gregory D'alesandre gr...@google.com wrote: We also

Re: [google-appengine] Resident/always on/ discounted instances. Did I mis-Remember?

2011-11-22 Thread Gregory D'alesandre
Hey Brandon, under the Billing Settings there is a place to choose how many discounted instance hours your want each week. We called these Reserved Instance Hours initially until we concluded that name was confusing. Greg On Sun, Nov 20, 2011 at 2:27 AM, Brandon Wirtz drak...@digerat.com wrote:

Re: [google-appengine] Resident/always on/ discounted instances. Did I mis-Remember?

2011-11-22 Thread Gregory D'alesandre
. ** ** *From:* google-appengine@googlegroups.com [mailto: google-appengine@googlegroups.com] *On Behalf Of *Gregory D'alesandre *Sent:* Tuesday, November 22, 2011 12:04 AM *To:* google-appengine@googlegroups.com *Subject:* Re: [google-appengine] Resident/always on/ discounted instances. Did I mis

Re: [google-appengine] Re: WTF again. Why so many GAE group posts are moved into American-porn group?

2011-11-22 Thread Gregory D'alesandre
I'll check in with the Groups team on this. Greg On Tue, Nov 22, 2011 at 10:42 AM, Brandon Wirtz drak...@digerat.com wrote: Must be my searches for a mermaid costume to wear to meetings with Google spilled over to the forums…. Dupe Posts often get deleted from groups, and if a spam group

Re: [google-appengine] Re: WTF again. Why so many GAE group posts are moved into American-porn group?

2011-11-22 Thread Gregory D'alesandre
-appengine@googlegroups.com] *On Behalf Of *Gregory D'alesandre *Sent:* Tuesday, November 22, 2011 10:55 AM *To:* google-appengine@googlegroups.com *Subject:* Re: [google-appengine] Re: WTF again. Why so many GAE group posts are moved into American-porn group? ** ** I'll check

Re: [google-appengine] Billing

2011-11-22 Thread Gregory D'alesandre
Hi Wally, If you get a Premier Account (for $500/month) you will get a monthly invoice for all of your apps. In terms of getting a full breakdown of all charges rather than switching between them, there is unfortunately no way to do this today but it is something we are looking into. Greg

Re: [google-appengine] Who wants to be in a group (organization) to open a GAE Premier account?

2011-11-21 Thread Gregory D'alesandre
In order to get a premier account you'll need to go through a corporate credit check (due to being billed offline rather than having a credit card verified) which means you need to be an incorporated entity. This is likely the biggest issue you'll run into as I'm not sure how many people are

Re: [google-appengine] Re: Who wants to be in a group (organization) to open a GAE Premier account?

2011-11-21 Thread Gregory D'alesandre
concise possible way. Ask them what they think should be charged to support such small groups of say up to 100 small users ? On Nov 21, 12:57 pm, Gregory D'alesandre gr...@google.com wrote: In order to get a premier account you'll need to go through a corporate credit check (due to being

Re: [google-appengine] Re: Google App Engine's Team Dishonesty

2011-11-20 Thread Gregory D'alesandre
Hi Yoav, I don't feel this thread hasn't been hijacked, but I'm not sure what your question is at this point. We typically do post an update when there is a system-wide issue and we typically do a post-mortem as well. So if you question is Can we post something when there are system-wide

Re: [google-appengine] Re: Google App Engine's Team Dishonesty

2011-11-19 Thread Gregory D'alesandre
Hello all, Trying to show an accurate and honest representation of the status of a massive distributed service is a really hard technical challenge but an even harder conceptual one. While your app might be showing higher latency or errors that doesn't indicate a systematic issue with the whole

Re: [google-appengine] URGENT: google checkout for usage i dont know where it comes from.

2011-11-16 Thread Gregory D'alesandre
Andreas, This is an interesting predicament. One of the things we changed is that while we always only allowed 10 free apps per user, we didn't calculate it very well, so in essence people would create new accounts to create new apps and then give their old account ownership to those free apps

Re: [google-appengine] Re: URGENT: google checkout for usage i dont know where it comes from.

2011-11-16 Thread Gregory D'alesandre
We are working on fixing up the documentation now to make that more clear. Greg On Wed, Nov 16, 2011 at 6:36 AM, bFlood bfl...@spatialdatalogic.com wrote: good point joshua. a heads up would have been nice but that does make sense On Nov 16, 9:31 am, Joshua Smith joshuaesm...@charter.net

Re: [google-appengine] Re: New Acceptable Use: Porn?

2011-11-16 Thread Gregory D'alesandre
Hi Jeff, Unfortunately I can't guarantee it. I can say that there is a 90 day change window to our terms of service OR if you sign up for a Premier account with an offline contract the Acceptable Use Policy is valid for the term of your contract (which is typically 12 months). I wish I could

Re: [google-appengine] URGENT: google checkout for usage i dont know where it comes from.

2011-11-16 Thread Gregory D'alesandre
, 2011, at 11:36 AM, Gregory D'alesandre wrote: Andreas, This is an interesting predicament. One of the things we changed is that while we always only allowed 10 free apps per user, we didn't calculate it very well, so in essence people would create new accounts to create new apps and then give

Re: [google-appengine] two easy console features? (instances created in console, bookmarkable console pages)

2011-11-16 Thread Gregory D'alesandre
Those are very reasonable feature requests Adam, have you filed feature requests in the issue tracker for them? Greg On Wed, Nov 16, 2011 at 12:47 PM, Adam Sah a...@bbfdirect.com wrote: two feature requests, easy one first: - console dashboard Charts options aren't bookmarkable, which makes

Re: [google-appengine] URGENT: google checkout for usage i dont know where it comes from.

2011-11-16 Thread Gregory D'alesandre
that the app will never be over quota which means he should be able to increase/decrease the budget and also change the allocations. On Nov 16, 2011, at 4:52 PM, Gregory D'alesandre wrote: The main thing that an owner can do which a developer cannot do is delete an app, there is rarely a time when

Re: [google-appengine] URGENT - BILLING - Cannot activate billing and my application is down

2011-11-15 Thread Gregory D'alesandre
Hi José, I'll work with you on this offlist. Greg On Tue, Nov 15, 2011 at 11:34 AM, Zé Vicente josevicentec...@gmail.comwrote: Hello, My applications is down because some resources are gone. The problem is: 1) I disabled billing by mistake. 2) Now i cannot enable it anymore because I have

Re: [google-appengine] Re: URGENT: google checkout for usage i dont know where it comes from.

2011-11-15 Thread Gregory D'alesandre
in a row, all for disabled apps brian On Nov 15, 5:47 pm, Logan logan.ha...@gmail.com wrote: On Nov 14, 3:07 pm, Gregory D'alesandre gr...@google.com wrote: Hi Andreas, If you have billing enabled App Engine will now charge you $2.10/week as a minimum spend. Above $2.10 we

Re: [google-appengine] Re: Mistaken bill

2011-11-15 Thread Gregory D'alesandre
Hi Tempy, I took the liberty of checking out your appid (since you asked :) and there was no charge listed in your billing history which means you shouldn't have been charged. Is it possible that the $2.10 charge was for a different appid? Greg On Tue, Nov 15, 2011 at 2:22 PM, tempy

Re: [google-appengine] Re: URGENT: google checkout for usage i dont know where it comes from.

2011-11-14 Thread Gregory D'alesandre
Hi Andreas, If you have billing enabled App Engine will now charge you $2.10/week as a minimum spend. Above $2.10 we will charge you for what you use. If you don't need to go beyond the free quota, it might make more sense to disable billing on your application. More information can be found

Re: [google-appengine] Re: URGENT: google checkout for usage i dont know where it comes from.

2011-11-14 Thread Gregory D'alesandre
for. thx for the reply. On Nov 14, 2011, at 5:07 PM, Gregory D'alesandre wrote: Hi Andreas, If you have billing enabled App Engine will now charge you $2.10/week as a minimum spend. Above $2.10 we will charge you for what you use. If you don't need to go beyond the free quota, it might make more

Re: [google-appengine] Who can I contact about billing issues?

2011-11-14 Thread Gregory D'alesandre
Hi Nacho, As it currently stands you need to disable billing in order to no longer be billed for your app (not to disable your app). The reason for this is that even if your app is disabled if you have a large amount of data and we would still need to bill for that. This is something we will do

Re: [google-appengine] Re: New pricing structure infinity increase

2011-11-13 Thread Gregory D'alesandre
Hi Kate, check out the article that we wrote about optimizing your app to minimize costs: http://code.google.com/appengine/articles/managing-resources.html Without looking at your app its hard to know what the right settings should be although you are only charged for the number of idle instances

Re: [google-appengine] Re: New Acceptable Use: Porn?

2011-11-10 Thread Gregory D'alesandre
I was wondering when someone was gonna notice. This was not a mistake. The new policy does not prohibit pornography nor gambling. The policy was written to disallow illegal activities but to be flexible in terms of the sorts of businesses people are trying to build. While you need to talk to

Re: [google-appengine] Instance hours reduction strategies

2011-11-10 Thread Gregory D'alesandre
We wrote an article to help with this: http://code.google.com/appengine/articles/managing-resources.html The main things to do are: - Figure out an appropriate value for Max Idle Instances - Use concurrent requests - Use discounted instance hours which are 37.5% cheaper but you need to pre-commit

[google-appengine] New Pricing is now in place!

2011-11-07 Thread Gregory D'alesandre
Hello All, Today is Nov 7th and App Engine is out of Preview and the new pricing is now active! After the changeover we have yet to see any issues except that, for paid apps, we're still updating datastore quotas, so your datastore usage might not be included in your dashboard estimate, your

Re: [google-appengine] Dashboard - Current Load: please return back Avg Latency CPU per URL

2011-11-07 Thread Gregory D'alesandre
Hi Alex, Please feel free to raise an issue in the issue tracker. We are looking into improving the dashboard to allow you to better optimize your app. I'm interested to understand more about what you would do with the information. For instance, why is CPU still important for you? Thanks for

Re: [google-appengine] Dashboard - Current Load: please return back Avg Latency CPU per URL

2011-11-07 Thread Gregory D'alesandre
Thanks, that makes total sense, I just wanted to understand how you were using it to ensure we provide you the right information. Thanks again! Greg On Mon, Nov 7, 2011 at 2:23 AM, Sharp-Developer.Net alexander.trakhime...@gmail.com wrote: Greg, thanks for prompt reply. I've raised an

Re: [google-appengine] Re: New Pricing is now in place!

2011-11-07 Thread Gregory D'alesandre
, Nov 7, 2011 at 5:53 PM, Vivek Puri v...@vivekpuri.com wrote: Can we please get the old estimated bills back in the Billing history. I wanted to compute the total hours my app consumed for the past few weeks but the history has suddenly vanished. Please help! On Nov 7, 4:26 am, Gregory

Re: [google-appengine] A fun app engine story with a moral.

2011-11-07 Thread Gregory D'alesandre
Hi Kriss, Thanks for letting us know about this issue (and putting it into an entertaining narrative). But we apologize about the poor experience, it was a bug that we immediately fixed after we read this post. You should now be able to change the permissions on your app and/or enable billing

Re: [google-appengine] What does the second idle instances setting do?

2011-11-07 Thread Gregory D'alesandre
The documentation hasn't been updated yet (it will be later on today) but the min idle instances setting allows you to determine how many instances you want to keep running constantly to ensure you don't have slow startup times. This is the equivalent of the old Always-On. In general 1 min idle

Re: [google-appengine] Re: Grandfathered Recipients Emailed Quota Reset to 100

2011-11-07 Thread Gregory D'alesandre
Hi Stephen, If you had previously migrated to HRD you could request that we up the number of emails back to the old limit, but that doc will be updated later today to no longer offer it. If you haven't had a chance to migrate yet and you are doing so now, send a note to

Re: [google-appengine] Re: Grandfathered Recipients Emailed Quota Reset to 100

2011-11-07 Thread Gregory D'alesandre
Hey Stephen, we can still give you the limit for a few months if you contact us once you've created your new HRD app. Thanks, Greg On Mon, Nov 7, 2011 at 10:23 AM, stephenp slpe...@gmail.com wrote: Well, I've been waiting for the tools that help with migrating. Aren't those still being

Re: [google-appengine] Re: New Pricing is now in place!

2011-11-07 Thread Gregory D'alesandre
a Google App Engine app in a minute without installing anything On Mon, Nov 7, 2011 at 11:51 AM, Gregory D'alesandre gr...@google.comwrote: Thanks for the feedback, we are looking into the possibility of adding this information back. Greg D'Alesandre Senior Product Manager, Google App

[google-appengine] 1.6.0 is now launched

2011-11-07 Thread Gregory D'alesandre
Hello All, Just wanted to let you know that 1.6.0 is now live, information is posted here: http://googleappengine.blogspot.com/2011/11/app-engine-160-out-of-preview-release.html Also, starting with 1.6.1 (our next release, NOT this release), URLFetch requests will honor the Accept-Encoding

Re: [google-appengine] Re: 1.6.0 is now launched

2011-11-07 Thread Gregory D'alesandre
There isn't a summary of changes as it was a complete re-write, that being said if you want to see the old terms you can find them here: http://code.google.com/appengine/terms_4.html Thanks, Greg On Mon, Nov 7, 2011 at 1:31 PM, pdknsk pdk...@googlemail.com wrote: Is there a summary of the TOS

Re: [google-appengine] Re: New Pricing is now in place!

2011-11-07 Thread Gregory D'alesandre
Hey All, the side by side bills are now showing up in your applications again in order to let you see historical numbers for your app. Thanks! Greg On Mon, Nov 7, 2011 at 8:51 AM, Gregory D'alesandre gr...@google.comwrote: Thanks for the feedback, we are looking into the possibility of adding

Re: [google-appengine] $50 Credit?

2011-11-06 Thread Gregory D'alesandre
Could you email me your appid off the list? Thanks, greg On Sun, Nov 6, 2011 at 6:23 PM, King sirhc...@gmail.com wrote: Dear Google Employees, I enabled billing in my app today, and I was hoping I could still get that $50 credit as the new pricing doesn't go into effect until tomorrow. I

Re: [google-appengine] What is Free Datastore Billed Bytes Stored???

2011-11-06 Thread Gregory D'alesandre
Hi Sandeep, This indication on the Admin Console is only a temporary state caused by the billing changeover that is happening. Its only an issue with what is displayed though not with the actual running of your application, so unfortunately it is unlikely this is causing the issue you are

Re: [google-appengine] App Engine for Government?

2011-11-02 Thread Gregory D'alesandre
Hi drtman, you've in essence contacted Google directly now :) I'll contact you offlist for more details. Greg D'Alesandre Senior Product Manager, Google App Engine On Wed, Nov 2, 2011 at 4:13 PM, drtman drt...@gmail.com wrote: I am considering hosting an application on GAE but in order to do

Re: [google-appengine] Re: Is GAE still using old pricing scheme ?

2011-11-01 Thread Gregory D'alesandre
kicks in, the only thing that'll transition over is $15 daily quota. Is this true? On Mon, Oct 31, 2011 at 2:09 PM, Philip philip.mates...@driggle.comwrote: Hey Greg, how do we avoid over-quota errors if we cannot edit the budget for instance hours? On Oct 31, 7:16 pm, Gregory D'alesandre gr

Re: [google-appengine] Re: Is GAE still using old pricing scheme ?

2011-10-31 Thread Gregory D'alesandre
Just a slight change, the new pricing will actually kick in on Nov 7th. We are sending out an email to all admins or running applications about this tomorrow. If you have any questions on this, please let me know! Greg D'Alesandre Senior Product Manager, Google App Engine On Mon, Oct 31, 2011

Re: [google-appengine] Re: Discounted instance-hours commitment question

2011-10-28 Thread Gregory D'alesandre
...@gmail.comwrote: Thanks Greg. Can I go ahead and set this today knowing that it won't come into effect until it actually needs to (i.e., new pricing model has launched AND Python front-end instances are no longer discounted)? Or should I wait? j On Oct 27, 5:24 pm, Gregory D'alesandre

Re: [google-appengine] Discounted instance-hours commitment question

2011-10-27 Thread Gregory D'alesandre
Hi Jason, they apply after the free hours, so you should set 154 hours per week in this example to achieve your intended goal. Greg On Thu, Oct 27, 2011 at 8:51 AM, Jason Collins jason.a.coll...@gmail.comwrote: The time is approaching when we need to configure our discounted instance-hours.

Re: [google-appengine] Re: Huge spikes in requests per second recently

2011-10-21 Thread Gregory D'alesandre
Would you be willing to let me know your appids so that I could see what you are talking about? Thanks! Greg On Thu, Oct 20, 2011 at 9:36 PM, Juha K juha.kosk...@gmail.com wrote: I've experienced the same. My app usually gets 20 - 50 requests per second. Since few days ago it has started to

Re: [google-appengine] Green line, Billed, on Instances graph.

2011-10-18 Thread Gregory D'alesandre
Thanks Emlyn, although I would never ignore your blog posts :) Greg On Thu, Oct 13, 2011 at 6:06 PM, Emlyn emlynore...@gmail.com wrote: There's a green line, Billed, on the instances graph. Now you can ignore my blog posts, and just play around with what moves the green line. Brilliant, good

Re: [google-appengine] Re: calling out the app engine team on ssl for custom domains

2011-10-17 Thread Gregory D'alesandre
In case you hadn't seen this, I'm sure you'll be happy to know that SSL is now in Trusted Tester: http://groups.google.com/group/google-appengine/browse_thread/thread/d7fb200cbe9d2010# I DID say we were going to release this as soon as possible and, well, here we are :) Greg On Sat, Oct 15,

Re: [google-appengine] Web based ide for app engine?

2011-10-10 Thread Gregory D'alesandre
Check out http://coderbuddy.com It is not built by Google but it might be what you are looking for! Greg On Sun, Oct 9, 2011 at 1:00 AM, Zeeple zee...@gmail.com wrote: I am strongly interested in writing GAE code in a web based ide and being able to submit code to the app engine from that

Re: [google-appengine] Adhering to data privacy laws with Appengine

2011-10-06 Thread Gregory D'alesandre
Hi Richard, all App Engine data is currently stored in North America. So, if they are looking for their data to be stored in the EU, unfortunately there is no way to that using datastore. This is a common request though and so it is something we are looking into. Hope that helps! Greg On Thu,

Re: [google-appengine] Re: GAE Should charge but $9 per app

2011-10-03 Thread Gregory D'alesandre
HI Tony, It might help to know that the $9/month is a minimum spend not a fee. So if you typically spend $2-10, you'd be spending $9-10 instead. Greg On Mon, Oct 3, 2011 at 1:03 PM, agp tonypar...@gmail.com wrote: Well I guess that idea us out the window then. I will have to hope my CMS

Re: [google-appengine] Re: About the always on feature.

2011-09-27 Thread Gregory D'alesandre
Agreed. If you actually need 3 idle instances than it will indeed cost you that much but for many applications 3 idle instances is overkill, especially with concurrent requests enabled for java. Many java apps will be fine with a single idle instance. Since you get 28 instance hours/day for

Re: [google-appengine] calling out the app engine team on ssl for custom domains

2011-09-23 Thread Gregory D'alesandre
Hey Guys, I'll try to answer as directly as possible. We want SSL on custom domains to work. We are working on getting it to work. We've been working on it for a very long time now. Amit, you said you feel as if there have been conflicting messages, while the timeframe has taken longer than

Re: [google-appengine] How to get free tier?

2011-09-23 Thread Gregory D'alesandre
Hi J, When you create an application you are automatically in the free tier. You can switch to the paid tier by adding credit card information and choosing a maximum budget per day. In the free tier you can't exceed quota limits, so if you app hits those limits it will no longer be able to use

Re: [google-appengine] Typo in Official GAE Pricing Page

2011-09-23 Thread Gregory D'alesandre
Thank you for highlighting, it is indeed inaccurate on the external page and we are in the process of fixing it! Greg On Sep 23, 2011 7:40 PM, Albert albertpa...@gmail.com wrote: There's a possible typo in the Official GAE Pricing Page. In my Billing History, it says... Datastore Writes:

[google-appengine] Min Idle Instances available now if you use Always On

2011-09-21 Thread Gregory D'alesandre
Hey All, We've updated the Admin Console to enable Min Idle Instances if you currently have Always On for your app. Always On gives you 3 idle instances, but under the new model many users would only really need (and want to pay for) one. So, if you have Always On for your app, you can now go

Re: [google-appengine] Re: Min Idle Instances available now if you use Always On

2011-09-21 Thread Gregory D'alesandre
Nov 1st. We originally announced the second half of September but have since moved it back a month to give everyone more time to tune their apps. So, not 6 days :) Greg On Wed, Sep 21, 2011 at 12:54 AM, Brandon Wirtz drak...@digerat.com wrote: 6 days. ** ** *From:*

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