RE: [IMail Forum] WAY OT: Server room humidity

2007-01-15 Thread Jay Sudowski - Handy Networks LLC
You definitely should maintain the humidity around 45%. What kind of 'server room' is this? Your CRAC units really should have humidity controls built into them. -Jay -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (Lists) Sent: Monday, January

RE: [IMail Forum] IM POP3 service keeps stopping

2006-11-07 Thread Jay Sudowski - Handy Networks LLC
Just to clarify regarding your average disk queue length, ideally the actual value of this performance metric will be less than or equal to 1 * X, where X is the number of spindles associated with that partition. Daniel's reference to '20' I believe was in regards to the how this metric is graphed

RE: [IMail Forum] NASD/SEC compliant

2006-06-20 Thread Jay Sudowski - Handy Networks LLC
FWIW, SmarterMail does provide an archiving feature. http://www.smartertools.com/Products/SmarterMail/Features.aspx. However, you should be able to accomplish this by using iMail's copyall with some rules: http://support.ipswitch.com/kb/IM-2602-DM01.htm ----- Jay Sudowski //

RE: [IMail Forum] WAY OT: Bandwidth Management (once more with feeling)

2006-04-25 Thread Jay Sudowski - Handy Networks LLC
Hi Dan - A much more cost effective option than packeteer might be a Cisco 3550/3560 along with PRTG Enterprise Edition, which can accept netflow stats. You can use the Cisco for your routing, rate limiting, QoS, ACLs and use PRTG for reporting. I still think it would be helpful if you could des

RE: [IMail Forum] WAY OT: Bandwidth Management (once more with feeling)

2006-04-25 Thread Jay Sudowski - Handy Networks LLC
Ultimately, what is the real issue you are trying to solve by implementing some sort of QoS or rate limiting? How are you currently IP addressing your tenants in your building? What type of reports are you looking for? Most management GUIs for switches suck ... -Original Message- From:

RE: [IMail Forum] OT - MSFTPSRV

2006-04-04 Thread Jay Sudowski - Handy Networks LLC
Hi Greg - We all face budget constraints. It is important to be a cheerleader for your cause within your place of employment. Windows NT 4 is a dead dog. January 1, 2007 all support for this platform will cease. http://www.microsoft.com/ntserver/ProductInfo/Availability/Retiring.asp You shou

RE: [IMail Forum] OT - MSFTPSRV

2006-04-03 Thread Jay Sudowski - Handy Networks LLC
4. A firewall is a firewall. You can setup rules for either interface. Since this server is a hosting a web site as well, I assume he requires FTP access to modify his web content. Regardless, most firewalls are only layer 4 aware and thus allow you to only close or open ports for access; they do

RE: [IMail Forum] OT - MSFTPSRV

2006-04-03 Thread Jay Sudowski - Handy Networks LLC
Remove the 'administrator' account from your 'administrators', set the password to something ridiculously difficult, and then disable the account. While you're at it, block ports 135,137-139,445. Disable your NULL NetBIOS sessions too. Is it even possible to run a secure NT4 server exposed to th

RE: [IMail Forum] OT - MSFTPSRV

2006-04-03 Thread Jay Sudowski - Handy Networks LLC
4. The server is behind a firewall. 5. Apparently it is throwing up some red flags, because he bothered to post a question asking for help here. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (Lists) Sent: Monday, April 03, 2006 4:02 PM To: Imail_

RE: [IMail Forum] Mail Gateway

2006-03-15 Thread Jay Sudowski - Handy Networks LLC
I don't see how round robin DNS will be effective here. If one of the gateway servers is down, DNS will still respond with the A records for that server. -Jay -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of P. Guethlein Sent: Thursday, March 16, 2006

RE: [IMail Forum] Ipswitch Collaboration Suite Code Execution Vulnerability time to upgrade to .03 if you are running 2006

2006-03-14 Thread Jay Sudowski - Handy Networks LLC
inst versions. John T eServices For You "Seek, and ye shall find!" > -Original Message- > From: [EMAIL PROTECTED] [mailto:Imail_Forum- > [EMAIL PROTECTED] On Behalf Of Jay Sudowski - Handy Networks > LLC > Sent: Tuesday, March 14, 2006 10:07 AM > To: Imai

RE: [IMail Forum] Ipswitch Collaboration Suite Code Execution Vulnerability time to upgrade to .03 if you are running 2006

2006-03-14 Thread Jay Sudowski - Handy Networks LLC
In typical IPSwitch fashion, no information is provided about the extent of this issue on previous versions of iMail (8.x, 7.x, etc). Are these versions vulnerable? -Jay -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matti Haack Sent: Tuesday, March 14,

RE: [IMail Forum] Hard to block bad source

2006-02-06 Thread Jay Sudowski - Handy Networks LLC
He's getting 'attacked' on port 25. You block port 25, and you block all SMTP. At that point, you might as well as just turn the box off because it's no longer functional as a mail server. -Jay -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Richard Bo

RE: [IMail Forum] Rollback to 8.2

2005-12-04 Thread Jay Sudowski - Handy Networks LLC
With regards to item 1 - This is very easy to solve. Just add a :8383 host header using the IIS MMC. Thanks! - Jay Sudowski // Handy Networks LLC From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kenneth Nutt Sent: Sunday, December 04

[IMail Forum] iMail 8.15HF2 LDAP Disabled

2005-06-18 Thread Jay Sudowski - Handy Networks LLC
this feature? I tried checking the KB, online help, archives - couldn't find anything helpful. Thanks! - Jay Sudowski // Handy Networks LLC Director of Technical Operations Providing Shared, Reseller, Semi Managed and Fully Managed Windows 2003 Hosting Solutions Tel: 877-70 HANDY x882 | Fa

[IMail Forum] iMail 8.15HF2 Queue Manager Problems

2005-06-02 Thread Jay Sudowski - Handy Networks LLC
Hi All - Recently, I upgraded a few servers that were still running iMail 8.05 to iMail 8.15HF2 due to the recent vulnerabilities found. All is well, except on one server the Queue Manager server is pretty much non-functional. The service itself runs, but it doesn't actually do anything - messag

RE: Re[2]: [IMail Forum] spool / mailbox partition fragmentation

2005-04-12 Thread Jay Sudowski - Handy Networks LLC
FWIW, I've had bad experiences with O&O defrag about 2 yrs ago on an existing server that was badly fragmented. It couldn't even analyze the drive - DK worked fine. Things may be different now, but that was my experience then. -Jay -Original Message- From: [EMAIL PROTECTED] [mailto:[EMA

RE: [IMail Forum] CPU versus RAM versus drive space

2005-03-18 Thread Jay Sudowski - Handy Networks LLC
With regards to SmarterMail, ensure that you have at least 1GB of RAM if you plan on hosting a lot of domains. We host about 3500 domains on one SM server, and the process itself takes up about 200MB of ram, and IIS takes up another 100-200MB for the webmail. However, aside from that, SmarterMail

RE: [IMail Forum] OT: KVM over IP & RemoteReboot

2004-12-30 Thread Jay Sudowski - Handy Networks, LLC
The fact that you UPS each server is killing you ;) We just picked up a dozen APC7390's, which is a very nice zero U, 24 port remote reboot switch. It is not really available after market, but the cost per port is comparable to buying used 8 port APCs. -Jay -Original Message- From: [EMA

RE: Re[2]: [IMail Forum] Separate SMTP Server - Slightly OT?

2004-12-22 Thread Jay Sudowski - Handy Networks, LLC
>3. Something to try. > >If you're having problems with sockets not being closed by the OS for >what seems like ages, try this Registry tweak: > >HKLM_SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\KeepAliveTime > >REG_DWORD 6 ( = 1 minute) > >Some, if not all, abnormally ended clie

RE: [IMail Forum] Nobody Reply - Who was it for?

2004-12-20 Thread Jay Sudowski - Handy Networks, LLC
Delete the nobody. They should get a bounce message with the invalid user, or they will get an error in the MUA telling them which user is invalid (if they are sending to local recipients). From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of T

RE: [IMail Forum] SMTP Access Control Limit

2004-12-11 Thread Jay Sudowski - Handy Networks, LLC
At one point, I tried loading that individual's custom block list because of some dictionary attack issues, and it immediately caused SMTPD32 to use up about 250MB of memory. Not such a good thing ... -Jay -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of

RE: [IMail Forum] Blackice

2004-11-21 Thread Jay Sudowski - Handy Networks, LLC
On Friday night, our mail server BSOD for the first time ever, and I believe it was because of BlackICE. BlackICE has been disabled since then, and the server has been stable. Thanks! - Jay Sudowski // Handy Networks LLC Director of Technical Operations Providing Shared, Reseller, Semi

RE: [IMail Forum] Blackice

2004-11-19 Thread Jay Sudowski - Handy Networks, LLC
f john cesta Sent: Friday, November 19, 2004 12:50 PM To: Jay Sudowski - Handy Networks, LLC Subject: RE: [IMail Forum] Blackice On Fri, 19 Nov 2004 10:37:40 -0700, Jay Sudowski - Handy Networks, LLC wrote: > I'm not sure it's working flawlessly for me.  After a period of > time, th

RE: [IMail Forum] Blackice

2004-11-19 Thread Jay Sudowski - Handy Networks, LLC
I'm not sure it's working flawlessly for me. After a period of time, the application starts reporting the intruder address as 0.0.0.0 and the count increment on that event goes up, and up, and up. I'm not sure if this is simply a GUI bug or not. It's bugging me regardless. -Original Mes

RE: [IMail Forum] Blackice

2004-11-18 Thread Jay Sudowski - Handy Networks, LLC
m Terminal Server or something. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jay Sudowski - Handy Networks, LLC Sent: Thursday, November 18, 2004 9:51 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Blackice Their web site makes no mention of

RE: [IMail Forum] 2003 Server DNS & Declude

2004-11-18 Thread Jay Sudowski - Handy Networks, LLC
email you a link to download the file.  There's no charge for this, and they are open 24x7.   Thanks! ----- Jay Sudowski // Handy Networks LLC Director of Technical OperationsProviding Shared, Reseller, Semi Managed and Fully Managed Windows 2003 Hosting SolutionsTel: 877-70 HANDY x882 |

RE: [IMail Forum] Blackice

2004-11-18 Thread Jay Sudowski - Handy Networks, LLC
Their web site makes no mention of Windows 2003 being a supported platform: http://www.digitalriver.com/dr/v2/ec_MAIN.Entry10?V1=313036&PN=1&SP=1002 3&xid=26412&CID=0&DSP=&CUR=840&PGRP=0&CACHE_ID=0 Whereas, their other products make full note that they are Windows 2003 compliant / supported: http

RE: [IMail Forum] Blackice

2004-11-18 Thread Jay Sudowski - Handy Networks, LLC
Note that BlackICE is not compatible with Windows 2003 Server. - Jay Sudowski // Handy Networks LLC Director of Technical Operations Providing Shared, Reseller, Semi Managed and Fully Managed Windows 2003 Hosting Solutions Tel: 877-70 HANDY x882 | Fax: 888-300-2FAX www.handynetworks.com

RE: [IMail Forum] Spool Directory Mess

2004-11-18 Thread Jay Sudowski - Handy Networks, LLC
TFile.Delete fso.DeleteFile "c:\imail\spool\" & f.name wscript.echo "-- Deleted (D&T)" end if

RE: [IMail Forum] OT Exchange question

2004-11-17 Thread Jay Sudowski - Handy Networks, LLC
You should be able to configure this at the network level. Only allow inbound SMTP connections from 63.171.93.5 at their network firewall. Thanks! - Jay Sudowski // Handy Networks LLC Director of Technical Operations Providing Shared, Reseller, Semi Managed and Fully Managed Windows

RE: [IMail Forum] IMail Server 8.14 HF1 Released

2004-11-17 Thread Jay Sudowski - Handy Networks, LLC
>.htm l > >Jason H. > >-Original Message- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] Behalf Of Matti Haack >Sent: Tuesday, November 16, 2004 5:37 PM >To: Jay Sudowski - Handy Networks, LLC >Subject: Re: [IMail Forum] Possible Exploit: Did 8.14 fix th

RE: [IMail Forum] Possible Exploit: Did 8.14 fix this?

2004-11-16 Thread Jay Sudowski - Handy Networks, LLC
ersion are vulnerable, then they need to release that info ASAP. - Jay Sudowski // Handy Networks LLC Director of Technical Operations Providing Shared, Reseller, Semi Managed and Fully Managed Windows 2003 Hosting Solutions Tel: 877-70 HANDY x882 | Fax: 888-300-2FAX www.handynetworks.com ---

[OT] SPLA Support (WAS RE: [IMail Forum] NEW SVC AGREEMENT PRICES - Please Read)

2004-10-28 Thread Jay Sudowski - Handy Networks, LLC
Could you pleae point me to the URL / document specifying this? We are in the SPLA, but I honestly don't recall ever realizing that free support is included. -Jay -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ted Galerneau Sent: Thursday, October 28,

RE: [IMail Forum] Cross-grade concerns addressed

2004-10-26 Thread Jay Sudowski - Handy Networks, LLC
SmarterMail in fact uses XML files as a repository for its user database. I admin several installations of iMail, SmarterMail, and MailEnable. The only reason why I remain with iMail is because of the superior functionality Declude offers in spam and a/v management. I feel that SmarterMail is a

RE: [IMail Forum] FW: [30D-0910BD6B-6322] Switching from IMail

2004-10-26 Thread Jay Sudowski - Handy Networks, LLC
SmarterMail's web interface is completely .NET based. Therefore, it is recommended that you run it on a full IIS server, as opposed to the stripped down web server that's included with SmarterMail. Doing so will allow you to simply have more and better control over the WebMail site, and it wil

RE: [IMail Forum] Ipswitch/Imail... Actionable?

2004-10-26 Thread Jay Sudowski - Handy Networks, LLC
Same experience here. They went out of their way to send us a somewhat personal email asking us to renew our service contract. It's a good thing we didn't. Their actions are borderline fraudulent - enticing customers to signup for a service contract that's promising free upgrades, when they know

RE: [IMail Forum] DAMN LDAP EXPLOIT! Take it seriously

2004-05-07 Thread Jay Sudowski - Handy Networks, LLC
Of course you didn't know. IPSwitch calls the vulnerability a denial of service attack, when it's in fact a remote code execution attack. Any remote code execution attack, especially against a service running in the LocalSystem Context by default is going to be severe. In this day and age, it's

RE: [IMail Forum] OT - Microsoft reveals a score of weaknesses

2004-04-15 Thread Jay Sudowski - Handy Networks, LLC
Sadly, I spent about 3 hours updating servers on Tuesday (or Wednesday?) night, when it should have taken an hour, tops. All of my servers sit a on 100Mb/sec connection, and I times I was getting connection speeds to Microsoft's servers that were slower than dialup downloads. -Jay -Original

RE: [IMail Forum] IMail v 8.1, WebMessageing and IIS on port 80 on the same box?

2004-04-09 Thread Jay Sudowski - Handy Networks, LLC
From my point of view, IPSwitch should just get with the program and allow all of its services to be bound to any combination of IPs on the server.  People have been complaining about this for years, and other competing solutions do not have this problem.    -Jay   From: Panda

RE: [IMail Forum] Another Virus scanner

2004-03-18 Thread Jay Sudowski - Handy Networks, LLC
Based on cost and the location of the company offering it, I would avoid this program. The way that the program scans emails is bizarre, and I can imagine quite a few situations where viruses could get through. Declude Virus is proven, efficient, effective, and affordable. If you are thinking abo

RE: [IMail Forum] Fw: iMail 8.05 LDAP service remote exploit

2004-03-02 Thread Jay Sudowski - Handy Networks, LLC
I wonder why iMail is incorrectly reporting the nature of the bug - they are saying it is a DoS, when it's really a remote code execution exploit, two very different things. Maybe I'm missing something? -Jay -Original Message- From: Rick Klinge [mailto:[EMAIL PROTECTED] Sent: Tuesday,

RE: [IMail Forum] ASSP

2004-01-29 Thread Jay Sudowski - Handy Networks, LLC
Is this an automated process? If so, care to share the details? Sounds like something I'd be interested in implementing. -Jay -Original Message- From: Kevin Bilbee [mailto:[EMAIL PROTECTED] Sent: Thursday, January 29, 2004 2:15 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] ASSP

RE: [IMail Forum] Imail Gateway Woes, Suggestions Needed

2004-01-22 Thread Jay Sudowski - Handy Networks, LLC
I am no expert on this, but I believe your problem is trying to use iMail as your gateway server. You probably should look at using something along the lines of IMGate - http://imgate.meiway.com/ It'd also probably do some good if you did some checks to those top IPs connecting to your server aga

RE: [IMail Forum] Shared Calendars

2003-12-08 Thread Jay Sudowski - Handy Networks, LLC
Then all of you have to do is follow the directions. To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html -Jay -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, December 08, 2003 3:05 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Share

RE: [IMail Forum] Can Imail and Exchange co-exist on same server

2003-11-19 Thread Jay Sudowski - Handy Networks, LLC
Wow. Doing this should really not even be considered. Exchange is a resource hog. Running any other sort of services on an exchange box is just asking for problems. -Jay -Original Message- From: John Calhoun [mailto:[EMAIL PROTECTED] Sent: Wednesday, November 19, 2003 3:34 PM To: [EM

RE: [IMail Forum] Windows 2003 Web edition

2003-11-19 Thread Jay Sudowski - Handy Networks, LLC
Windows Web Edition ships with SMTP, POP3, FTP and DNS services straight from MS. They work fine and so should competing SMTP, POP3, FTP and DNS servers. I know this from practical experience. -Jay -Original Message- From: Todd Holt [mailto:[EMAIL PROTECTED] Sent: Wednesday, November 1

RE: [IMail Forum] Way OT: Looking for Remote Administrator software

2003-11-17 Thread Jay Sudowski - Handy Networks, LLC
If you do not need access "on demand", and can let manage letting users initiate the session, then something like www.desktopstreaming.com might work well. It's from the same company that makes GoToMyPC, but geared more towards companies that need to support a large number of remote clients. -Jay

RE: [IMail Forum] Need help with new box

2003-10-14 Thread Jay Sudowski - Handy Networks, LLC
I have noticed that it takes much longer to enumerate virtual hosts in iMail under Win2003. However, our mail server is not nearly as beefy - only Dual 866. Under Windows 2000 things would load in a reasonable amount of time - maybe a minute max. Under Win2003, it takes about 4 minutes to load a

RE: [IMail Forum] [IMail 8.03 Express] FINALLY able to progress past the initial screen, but now....

2003-10-10 Thread Jay Sudowski - Handy Networks, LLC
Use your *entire* email address as the username. -Original Message- From: Michael M. Wiseman [mailto:[EMAIL PROTECTED] Sent: Friday, October 10, 2003 10:51 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] [IMail 8.03 Express] FINALLY able to progress past the initial screen, but no

RE: [IMail Forum] ACL rejects, how to tell how many?

2003-10-08 Thread Jay Sudowski - Handy Networks, LLC
Read the archives. It's been a much discussed topic recently. IIRC, the 100 address limit was confirmed by IPSwitch. -Jay -Original Message- From: Mike Staley [mailto:[EMAIL PROTECTED] Sent: Wednesday, October 08, 2003 3:58 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] ACL reject

RE: [IMail Forum] Imail Max Specs

2003-10-07 Thread Jay Sudowski - Handy Networks, LLC
Wow. That must be some monster server. What are the hardware specs? Are you running any spam filtering / virus scanning? Have any front end SMTP servers to ease the load (ala IMGate)? -Jay -Original Message- From: Shad Pulley [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 07, 200

RE: [IMail Forum] IMail Daily Report

2003-10-02 Thread Jay Sudowski - Handy Networks, LLC
If this is the case, then it should be fairly easy to write some sort of VBScript that will extract the values and email them to a specified address. -Jay -Original Message- From: Tripp Allen [mailto:[EMAIL PROTECTED] Sent: Thursday, October 02, 2003 12:28 PM To: [EMAIL PROTECTED] Subjec

RE: [IMail Forum] Webmail Performance

2003-10-01 Thread Jay Sudowski - Handy Networks, LLC
Our iMail server has 1GB of RAM and it moves along just fine. In fact, it's memory utilization never moves much beyond 250MB. Telling someone to upgrade to 2GB of RAM, when he says memory utilization is less than 5%, is a bit off the mark. Defragging that system, OTOH, would probably be a good s

RE: [IMail Forum] OT: Court Blocks Do Not Call List

2003-09-25 Thread Jay Sudowski - Handy Networks, LLC
Regarding HIPAA - In most cases, you probably signed some sort of waiver that gave the doctor permission to make these calls. It's all in the fine print. -Jay -Original Message- From: Karen D. Oland [mailto:[EMAIL PROTECTED] Sent: Thursday, September 25, 2003 5:49 PM To: [EMAIL PROTECTE

[IMail Forum] Updater over UNC Path

2003-09-25 Thread Jay Sudowski - Handy Networks, LLC
Why is it that iMail updaters can not be run over a UNC path? It's a very annoying problem. Is there any chance that this will ever change? -Jay To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledg

RE: [IMail Forum] How do you migrate from Exchange Server to Imail

2003-09-23 Thread Jay Sudowski - Handy Networks, LLC
not downloaded to the client side. If I have export all the mailboxes > to > > the .pst file, can I just put in Imail server ? thanks. > > > > - Original Message - > > From: "Jay Sudowski - Handy Networks, LLC" <[EMAIL PROTECTED]> > >

RE: [IMail Forum] How do you migrate from Exchange Server to Imail

2003-09-23 Thread Jay Sudowski - Handy Networks, LLC
You will likely need to use exmerge to export individual mailboxes to pst files. If you are using IMAP4 with iMail, you'll then need to mount the PST using outlook and then copy the files up to iMail. If you are using POP3, just setup outlook to use the individual PST files on the individual work

RE: [IMail Forum] Getting in touch with ipswitch

2003-09-23 Thread Jay Sudowski - Handy Networks, LLC
On servers with multiple IPs, we could regularly experience stack connect failures. We applied the workaround indicated at http://support.ipswitch.com/kb/IM-19981110-DD02.htm and haven't had the problem since. -Jay -Original Message- From: Andrew Adams [mailto:[EMAIL PROTECTED] Sent: T

RE: Re[2]: [IMail Forum] OT Windows 2003 Server versions?

2003-09-22 Thread Jay Sudowski - Handy Networks, LLC
>>XBox doesn't run Playstation CDs, does it? It does not, but if Xbox was capable of running Playstation CDs, but the EULA said it was prohibited, then you have a parallel situation to Win2003 Web Edition. -Jay To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive:

RE: [IMail Forum] Domian Name Server Addresses and SMTP Delivery

2003-09-17 Thread Jay Sudowski - Handy Networks, LLC
Wow. So much for having redundant systems -Original Message- From: Cory Coddington [mailto:[EMAIL PROTECTED] Sent: Wednesday, September 17, 2003 3:47 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Domian Name Server Addresses and SMTP Delivery I just spoke with tech support on

RE: [IMail Forum] Help-desk software

2003-09-11 Thread Jay Sudowski - Handy Networks, LLC
Kaj - You might be interested in PerlDesk (we use this, it's OK, but could be better) http://www.perldesk.com or Kayako eSupport (http://www.kayako.com/?_a=products&_m=esupport.features) . I have never used Kayako eSupport personally, but it comes highly recommended from someone I know that ha

RE: [IMail Forum] defragging imail

2003-09-10 Thread Jay Sudowski - Handy Networks, LLC
I would personally recommend *avoiding* O&O defrag. They are based in Germany, so getting support is nearly impossible. I could never get their product to defrag one of our web servers, whereas Diskeeper would work with no problems. -Original Message- From: Imail Tom [mailto:[EMAIL PROTE

[IMail Forum] OT: FW: reports of DCOM worm on the loose...still waiting on MS for DOS patch for W2K w/ MS03-026 applied

2003-08-14 Thread Jay Sudowski - Handy Networks, LLC
Thought this would be of some interest, even though it is OT. -Original Message- From: Jeffrey Thomas [mailto:[EMAIL PROTECTED] Sent: Monday, August 11, 2003 4:34 PM To: [EMAIL PROTECTED] Subject: reports of DCOM worm on the loose...still waiting on MS for DOS patch for W2K w/ MS03-026 ap

RE: [IMail Forum] Continued SMTP Issues

2003-08-01 Thread Jay Sudowski - Handy Networks, LLC
He means that the disk could be overloaded. We occasionally see this problem ourselves on our busier servers - we will receive a burst of email at once (200-300 messages) and the SMTP servers will actually become non-responsive for a few minutes. When this happens, telnet to port 25 fails, but CP

RE: [IMail Forum] rules.ima & orules.ima

2003-07-31 Thread Jay Sudowski - Handy Networks, LLC
Hi Dustin - I hope for the sake of the non-profit that they aren't skimping on software / computer infrastructure to save a few hundred dollars. I know that every expense must be analzyed, justified, and weighed against other options, but the costs of actually getting a virus are exponential whe