Hi Fred,
Here's their schedule:
Phone#: 1-800-936-5900
Monday thru Friday: 8:00 AM to 12:00 AM, easter time
Saturday & Sunday: 9:00 AM to 6:00 PM, eastern time
Take care.
Mike
This email was sent from my, iBarstool. Go Dodgers!
- Original Message -
From: Fred Adams
To: jaws-users li
Hi Robin,
This is the message I get when clicking on the URL you posted or copying /
pasting the URL into the Run dialogue:
404 - File or directory not found.
Server Error
404 - File or directory not found.
The resource you are looking for might have been removed, had its name
changed, or is t
It is not your place to determine whether it is proper or not,
that is the job of the management team.
Thank you
Richard Q. Justice-list moderator
jaws-users-list@jaws-users.com
- Original Message -
From: "petras"
To:
Sent: Friday, July 31, 2015 10:30 PM
Subject: Re: [JAWS-Users] Micro
Hi, how do I use firefox in windows 10. I'm using jaws 16.
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
Hello list,
Im trying to set up a Windows 8.1 machine and have more or less got
everything set up and am now trying to get rid of the lock screen that pops
up when turning on the desktop, but am running into difficulties.
I go through the prompts of adding the snag-in as apparently whatever grou
Hi,
It is my personal address subscribed to this list but I work for Microsoft
and run the team responsible for our Disability Answer Desk. We do have
support technicians available on weekends.
In the U.S. our hours for phone support are weekdays 5am - 9pm PST and
weekends 6am - 3pm PST. Our ch
Why are you asking? I dont think this is jaws relqed.
- Original Message -
From: "Fred Adams" Does anyone know if Microsoft technicians are working on
weekends? Also, do
you know their hours?
Thanks for any info.
For answers to frequently asked questions about this list visit:
http:
They work throughout the day on Saturdays, but not into the night. I think
that they may close around 6 on Saturday evenings.
Mike
mike@comcast.net
-Original Message-
From: Fred Adams
Sent: Friday, July 31, 2015 8:29 PM
To: jaws-users list
Subject: [JAWS-Users] Microsoft technic
if you call the toll-free number there's a recording that tells you the
hours that they are open.
Chuck
-Original Message-
From: Michael Boyd
Sent: Friday, July 31, 2015 8:04 PM
To: jaws-users list
Subject: Re: [JAWS-Users] Microsoft technician
They work throughout the day on Saturday
Probably the most important point here is that if they are visually numbered,
the screen reader should also report the numbers whether or not it is
convenient or absolutely necessary.
On Jul 31, 2015, at 9:39 AM, Alan Robbins wrote:
Thanks for the detailed answer. Now I understand. Seems like
Does anyone know if Microsoft technicians are working on weekends? Also, do
you know their hours?
Thanks for any info.
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
Hi,
I'm not Trish but perhaps this will help. This is for windows 7 64 bit
edition not sure it matters but in the interest of full disclosure I mention
it.
I hope this helps.
robin (who had the same need to find this too, oy)
Microsoft KB3035583 for 64bit windows 7
http://download.windowsup
So if you didn't reserve it before July 29, and still isn't
reserved, will it be on the important updates?
- Original Message -
From: "Michael Boyd" Here's some information for everyone who has not reserved their
copy of
Windows 10, or who think that they want to cancel their
reservati
It looks like the updates are sorted by most recent, meaning the most
recent updates are at the top of the list. If you installed this update
recently, it should be near the top of the list. You are doing it right.
You may also want to look under all programs as it may be listed there.
If you u
Here's some information for everyone who has not reserved their copy of
Windows 10, or who think that they want to cancel their reservation. I
thought that I was all set to get Windows 10, having reserved it when the
icon first starting popping up. Then today, I noticed that upon opening
Window
Hi all,
I am trying to remember the keystroke to get a list of the controls on a
windows dialog. I am talking about the controls on a dialog like on windows
explorer, or on font on Microsoft word, not about forms on internet
explorer. I don't remember what is that keystroke. Somebody knows this
ke
Anna, the other way, according to some googling:
clicking Control Panel, clicking Programs, and then, under Programs and
Features, clicking View installed updates.
2. Select the update that you want to remove, and then click Uninstall.
If you're prompted for an administrator password or confirm
Agree with you but just in case I sent it for those who are having issues.
-Original Message-
From: Alan Robbins
Sent: Friday, July 31, 2015 7:33 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] New iTunes and jaws 16.
I'm not sure what folks are having difficulty na
I'm not sure what folks are having difficulty navigating
ITunes. Seems pretty straight forward especially if you use
Ctrl F to start all navigation from the search box.
Best,
Al
-Original Message-
From: JAWS-Users-List
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of
Holger Fi
if this information came from a Microsoft site directly I would contact the
Microsoft Accessibility Desk and raise the issue with them. They can be
contacted at 1-800-936-5900.
Chuck
-Original Message-
From: Neil Towery
Sent: Friday, July 31, 2015 4:31 PM
To: jaws-users-list@jaws-user
Anna, you're doing nothing wrong. I don't use W8.1, so maybe
uninstalling updates, in your case, an optional one is handled a bit
differently than what I laid out ? hopefully,
someone who uses 8.1 will give the answer.
On 7/31/2015 5:42 PM, anna vimini wrote:
I forgot to add that I am u
FYI. applevis.com did a nice podcast on how to navigate the new iTunes with
jaws 16.
Holger Fiallo
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
Hello Gang:
How about this! I want to cancel my reservation. How do I do that?
I want other updates to automatically download, but not Windows 10. There
seems to be some confusion as to whether it will want to automatically
download.
So, I would like instructions on how to cancel my reserv
on this page is the direct download for the KB3035583
http://www.microsoft.com/en-us/windows/windows-10-upgrade?ocid=win10_wol_banner_upgrade
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
I got a better solution I am now trying to uninstall it.
but when I go into windows update I can not seem to find it
this is how I am doing it I go to control panel and enter on the windows
update icon and then enter on the link installed updates and then go
through the list that appears but I c
Try doing an OCR on the box (insert+spacebar, then o, then either w or
s) and see if that brings up anything. If not you will need sighted
assistance. In the meantime, clicking the close button will likely make
the box go away. If you feel comfortable doing this, you might try going
into msconf
I'm not sure if it's permissible to dropbox a link to this list but if
it's not can you send me the link for the file also. Thanks.
lmorris1...@gmail.com
On 8/1/2015 5:42 AM, Trish wrote:
I did a search for it at, microsoft.com
i can drop box it to ya?
- Original Message -
From: Micha
Hi Trish,
Okay, go ahead & DB it to me. Thank you very much.
Take care.
Mike
This email was sent from my, iBarstool. Go Dodgers!
- Original Message -
From: Trish
To: jaws-users-list
Sent: Friday, July 31, 2015 2:42 PM
Subject: [JAWS-Users] Fw: KB3035583 crucial for Update to Window's 1
Hi Rick,
Did that first thing, & it's not there. After I uninstalled that update
from Installed Updates it never came down again.
Take care.
Mike
This email was sent from my, iBarstool. Go Dodgers!
- Original Message -
From: Rick Justice
To: jaws-users-list@jaws-users.com
Sent: Friday
I did a search for it at, microsoft.com
i can drop box it to ya?
- Original Message -
From: Michael B.
To: jaws-users-list@jaws-users.com
Sent: Friday, July 31, 2015 3:49 PM
Subject: Re: [JAWS-Users] KB3035583 crucial for Update to Window's 10
Hi Trish,
Where in the heck were you abl
I forgot to add that I am using windows 8.1 and jaws 15
windows update
Okay I found the link for installed updates and entered on it and a list
of updates came up but they were just the important updates not the
ooptional
updates that I am looking for that I down loaded this morning
so what am
Okay I found the link for installed updates and entered on it and a list
of updates came up but they were just the important updates not the
ooptional updates that I am looking for that I down loaded this morning
so what am I doing wrong?
Thanks in advance
For answers to frequently asked questi
Hi Mike,
Go to restore hidden updates and see if it is there.
HTH,
Rick Justice
Tomorrow's another day, another way!
and if tomorrow never comes, problem solved!
- Original Message -
From: "Michael B."
To:
Sent: Friday, July 31, 2015 4:49 PM
Subject: Re: [JAWS-Users] KB3035583 crucial
With it sometimes. I know with 10, you have a choice to do it now or later.
I am sure someone will correct me if I am wrong. I am not even thinking of
installing it until Spring of next year.
-Original Message-
From: Michael B.
Sent: Friday, July 31, 2015 3:54 PM
To: jaws-users-list@j
Hi Holger,
Won't this depend on what Windows Updates setting you have selected? For
example, if you have, Install Updates Automatically, selected in Windows
Updates settings, will you still get the option to download / install the
Windows 10 upgrade?
Take care.
Mike
This email was sent from my
Hi Trish,
Where in the heck were you able to get this downloaded from? I have spent
the better part of an hour searching Microsoft's website, clicking on
several supposed down load links for this update, & coming up with nothing!
Any help will be appreciated. Thanks much.
Take care.
Mike
This
I so article in yahoo stating that it will ask you if you want to install or
wait. Similar to any other update in which it will download but you have a
choice of installing.
-Original Message-
From: Michael B.
Sent: Friday, July 31, 2015 3:31 PM
To: jaws-users-list@jaws-users.com
Subj
Hi Al,
I'm only going on the assumption that Windows will download / install
Windows 10 like any other update that is downloaded / installed when,
Install Updates Automatically, is selected in Windows Updates Settings. So
please anyone, correct me if I'm wrong! Like I said, I'm assuming, & wo
find and activate the installed updates link, and find and uninstall
what you want.
On 7/31/2015 4:09 PM, anna vimini wrote:
How do you find an optional update in windows update I go to the
installed updates and enter on it but I can not seem to find it I am
looking for the optional update tha
Hi Mario,
If you don't want Jaws to automatically reload after unloading, don't use
the, Insert, Win Key, + F4, keystroke. Use the, Insert + F4, keystroke,
then load the version you want to have running.
Take care.
Mike
This email was sent from my, iBarstool. Go Dodgers!
- Original Messag
How do you find an optional update in windows update I go to the
installed updates and enter on it but I can not seem to find it I am
looking for the optional update that I just installed this morning
it is called advanced micro devices graphic adapters
thanks in advance
For answers to frequen
on the loaner laptop (it goes back soon), I'm using JAWS 15, and when I
press the insert+windows+f4, JAWS 15 reloads. how can I prevent this
from reloading, could it be that insert+f4 is the answer? there is no
longer a memory dump for version 15 and above?
On 7/31/2015 2:16 PM, Michael B.
But how do I remove the old one?
- Original Message -
From: Eric Damery To: "jaws-users-list@jaws-users.com"
Date sent: Fri, 31 Jul 2015 19:29:46 +
Subject: Re: [JAWS-Users] upgrading jaws 16 license
No worries. Just update the Authorization, and you'll need to
enter the new Auth
Hello Eric,
Is this something that those of us with the pro version of Jaws needs to do?
Do I need to contact FS to make a switch to home?
Thanks,
Trish
- Original Message -
From: Eric Damery
To: jaws-users-list@jaws-users.com
Sent: Friday, July 31, 2015 2:04 PM
Subject:
No worries. Just update the Authorization, and you'll need to enter the new
Authorization Code they sent you, and your new Serial number will be in place.
Eric
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf
Of petras
Sent: Friday, July
Mike,
I hope you are incorrect in this. I can't believe Microsoft
would do that but anything is possible
Al
-Original Message-
From: JAWS-Users-List
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of
Michael B.
Sent: Friday, July 31, 2015 2:49 PM
To: jaws-users-list@jaws-users.
That is all it has on it.
AMD catalist
go button
and a close button
Re: [JAWS-Users] a windows update
Have you tried using the Jaws cursor to see what is on the screen?
Having a go and a close button doesn't tell me much unless I know what
the rest of the
box says. If using the Jaws cursor doesn
But my new license uses a compleetly different serial number.
- Original Message -
From: Eric Damery To: "jaws-users-list@jaws-users.com"
Date sent: Fri, 31 Jul 2015 19:25:43 +
Subject: Re: [JAWS-Users] upgrading jaws 16 license
You should not delete it. When you changed to Home,
Hi I'm going to wait 6 months before doing the windows 10
upgrade. I'm using jaws 16. How do I install windows 10 6
months later?
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
You should not delete it. When you changed to Home, you just changed the
license type. If you have JAWS 16 already, just update the Authorization in the
Help Menu and you are done.
Eric
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf
Of
If you really wanted to, there's an uninstall option from within the Jaws
menu in the start menu, but it's really not necessary and can perhaps cause
more headaches with unintended consequences than anything else. Lots of
people have different versions of Jaws on their computers. Just select which
How do I delete the old jaws 16?
- Original Message -
From: Eric Damery To: "jaws-users-list@jaws-users.com"
Date sent: Fri, 31 Jul 2015 19:04:05 +
Subject: Re: [JAWS-Users] upgrading jaws 16 license
You just update your authorization from the Help Menu of you
current JAWS, using
You just update your authorization from the Help Menu of you current JAWS,
using your Authorization. If you don't have it, contact Customer Service with
your Serial Number and Authorization Number. Then, install JAWS 16 from the
JAWS Download Page and the License will make it the Home Edition.
Have you tried using the Jaws cursor to see what is on the screen?
Having a go and a close button doesn't tell me much unless I know what
the rest of the box says. If using the Jaws cursor doesn't work, you
could try doing an OCR of the screen and see if that reveals something.
I'd be hesitant
Hi, I recently got the jaws home use license. I will be
installing this license with a sighted person. How do I start by
uninstalling the old copy before needing a sighted person? I have
the jaws pro version and will be moving to the home use.
For answers to frequently asked questions about
Hi Deb,
If you have Install Updates Automatically checked the Windows 10 update will
download / install automatically, & you will be in for a rude surprise. If
you have either, Download updates but let me choose whether to install them
or,
Check for updates but let me choose whether to downloa
Thanks I was just asking because now when I first start up my computer I
get this message AMD catalist go botton and a close botton
and I am not sure what I am to do.
Re: [JAWS-Users] a windows update
You shouldn't have to do anything special to set it up.
Shane
On 7/31/2015 11:45 AM, anna vim
Hi Mario,
On my Win7 computer, the version that I unload with the, Insert, Windows
Key, + F4, keystroke is the version that reloads / starts up again. So, if
I'm running J16 & unload with the, Insert, Windows Key, + F4, keystroke,
this is the version that reloads. If you are running J16 & unl
This happened to me. I ran system restore and got it back. I reserved my
copy for my Lenovo. Just because it downloads doesn't mean I have to install
it. From what I'm hearing so far, though, I think I will probably do so.
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-b
Hi John,
Here are the Windows 10 Upgrade Steps From Freedom Scientific
Windows 10 Upgrade
We are pleased to announce that JAWS 16 and MAGic 13 are ready for Windows
10. If you have not updated to the latest builds of JAWS and MAGic yet,
please
do so now from the links at the end of this page. B
thank you, very helpful and informative.
great windows 10 info...
-Original Message-
From: Trish
Sent: Friday, July 31, 2015 8:46 AM
To: Jaws-users-list
Subject: [JAWS-Users] Window's 10 Info
*7) Resources for learning about Windows Ten:
All the Windows 10 keyboard shortcuts you'll ne
You shouldn't have to do anything special to set it up.
Shane
On 7/31/2015 11:45 AM, anna vimini wrote:
I just downloaded an optional windows update called
advanced micro devices incorperated graphic adapter WBDM 1.1, graphic
adapter WDBM1.3, graphic adapterWDDm 2.0rating H Z 7660
I know it is
Shift f10 does the same thing as the context menu key when just using
shift f10 if tabbing it will bring up the same things as it should as in
prior versions of jaws.
On 7/30/2015 7:52 PM, Kimsan wrote:
Does shift f10 produce the same results?
-Original Message-
From: JAWS-Users-List
that might help but in prior jaws versions you could do the regular
context menu key and it work like it should always with out having to
tab to the link and doing the context menu key to get the desired results.
On 7/30/2015 9:04 PM, Michael B. wrote:
Hi Sunshine,
If you tab to a link & open
Yes, I received no email, but when I clicked on the icon and it took me to
the website, it said "Thank you for reserving your copy of Windows 10. We
will let you know when it's available." And then it gave me the option to
download Windows 10, which I have not done. Is it correct if I just use t
I just downloaded an optional windows update called
advanced micro devices incorperated graphic adapter WBDM 1.1, graphic
adapter WDBM1.3, graphic adapterWDDm 2.0rating H Z 7660
I know it is a graphic driver but once windows update down loads it and
I restart my computer is their anything else
Tric- I'm curious why some folks report getting an email while others don't.
Since you have just now reserved, could you say what you did to trigger
getting an email confirmation? Thanks.
Cher
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Beh
how can I get JAWS 15 to stop automatically reloading after performing
an insert+windows+f4?
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
Hi list. someone told me if you download and install the free upgrade, after
the first year there is a annual "maintenance" fee. Is this true or an internet
myth? Thanks in advance.
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
Thanks for the detailed answer. Now I understand. Seems like
a very useful feature so not sure why FS didn't keep in JAWS
16
Best,
Al
-Original Message-
From: JAWS-Users-List
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of
Liuda
Sent: Thursday, July 30, 2015 8:42 PM
To: jaws-
wow, your so wrong dude!
- Original Message -
From: Kevin
To: jaws-users-list@jaws-users.com
Sent: Thursday, July 30, 2015 1:58 PM
Subject: Re: [JAWS-Users] win 10 free upgrade
you never reserved it you are s.o.l.
give it up and buy a copy
-Original Message-
*7) Resources for learning about Windows Ten:
All the Windows 10 keyboard shortcuts you'll need (and a few more)
http://betanews.com/2015/07/29/all-the-windows-10-keyboard-shortcuts-youll-need-and-a-few-more/
Keyboard shortcuts - Windows Help
http://windows.microsoft.com/en-us/windows-10/key
FYI
I had removed this, and had to download it, and run it again, it's necessary
for the update.
I went to Microsoft site to find this, it wasn't popping up in window's update,
because I had removed it.
I clicked on downloads, typed the info in the search box, it popped up for my
win 7 64bit s
I have the latest version and the updates of jaws.
And I don't have other jaws versions on the computer. Is their anything I
need to do or I can upgrade and jaws will work fine thanks.
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
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