Re: [LegacyUG] Window Size

2015-03-09 Thread Sherry/Support
the Support section on the Legacy Home tab or our website www.LegacyFamilyTree.com Help Center. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Mar 9, 2015 at 11:42 AM, Brian L. Lightfoot br...@the-lightfoots.com wrote: This is mostly an irritating matter but it involves the main

Re: [LegacyUG] name list report

2015-03-02 Thread Sherry/Support
that you're missing or make notes to yourself. You can use a different color font for your added notes or data. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Mar 2, 2015 at 5:18 PM, Cathy Pinner genea...@gmail.com wrote: Hi Richard, You need to explore the power of this report

Re: [LegacyUG] View Edit Legacy Data in MS Access

2015-03-02 Thread Sherry/Support
ALWAYS Back up the file (File Backup File) before even *looking* at the tables in Access - for fear of inadvertent change. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Mar 2, 2015 at 9:26 AM, Don Quigley dwquig...@cox.net wrote: Sorry if I’m asking a question that has

Re: [LegacyUG] Filing paper documentation

2015-03-02 Thread Sherry/Support
there. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Mar 2, 2015 at 8:46 AM, Ila East sunnydays1...@gmail.com wrote: Several years ago someone mentioned they filed by marriage number and one place given to purchase numbered dividers was Bindertek. I got some of them

Re: [LegacyUG] Filing paper documentation

2015-03-02 Thread Sherry/Support
And Mary Hill did one on her system as well g http://familytreewebinars.com/download.php?webinar_id=192 Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Mar 2, 2015 at 10:36 AM, Michele/Support mich...@legacyfamilytree.com wrote: Ila, Karen Clifford (one of our webinar

Re: [LegacyUG] Difference Between Occupation and Employment Events?

2015-03-01 Thread Sherry/Support
Occupation is the type of work you do - my occupation is Technical Support Employment is where you do it - my employment is Millennia Corp. Does that help? Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Mar 1, 2015 at 4:05 AM, GeoPappas papp...@gmail.com wrote: Does anyone

Re: [LegacyUG] Rename photos without loosing link

2015-02-28 Thread Sherry/Support
Use the Picture Center in Legacy. It's on the Tools ribbon Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Feb 28, 2015 at 7:33 AM, Alan S. Bias alansb...@aol.com wrote: Hello, Is there an easy way to rename photos within Windows and not loose existing links within Legacy

Re: [LegacyUG] How to Properly Format a Location in Puerto Rico

2015-02-24 Thread Sherry/Support
Rico Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Feb 24, 2015 at 10:26 AM, MikeFry emjay...@gmail.com wrote: On 2015/02/24 19:36 PM, GeoPappas wrote: There was never a county by the name of Yauco in the state of Puerto Rico. (You should check the spelling or the original

Re: Réf. : RE: [LegacyUG] Problem with reports - please help

2015-02-24 Thread Sherry/Support
That's a test build, not one for general release. The latest general release build is 8.0.0.467 We don't know when the next general release will be or what the build number will be. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Feb 24, 2015 at 10:42 AM, sarrazingeor

Re: [LegacyUG] Problem with reports - please help

2015-02-24 Thread Sherry/Support
That's a known problem which has been fixed for the next update. I don't know when that will be so keep an eye out on the Legacy Home tab's Update section for notificaiton. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Feb 24, 2015 at 8:47 AM, Rovinski, Dan dan.rovin

Re: [LegacyUG] Cut and Paste not working

2015-02-21 Thread Sherry/Support
seen a lot of strange Legacy problems which seem to be related to Windows 8 and I don't particularly like the interface. Windows 7 works fine for me in most every respect - *much* better than Vista, that's for sure! Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Feb 21, 2015 at 9:59

Re: [LegacyUG] Pictures

2015-02-19 Thread Sherry/Support
Can your right click on the picture and select Save As (or however the wording is in your browser)? Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Feb 19, 2015 at 9:06 PM, BobsTree2-Gmail bobstr...@gmail.com wrote: NO. Tribal pages only creates a gedcom file. And you may lose

Re: [LegacyUG] Date Reporting prefixed with from rather than on

2015-02-18 Thread Sherry/Support
That's a known bug which has been fixed for the next update. I don't know when that will be - just keep an eye on the Updates section of the Legacy Home tab for notification. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Feb 18, 2015 at 1:00 PM, R Snyder rosie...@aol.com wrote

Re: [LegacyUG] Single source with multiple detail fields;

2015-02-16 Thread Sherry/Support
Cathy, On the Reports ribbon - go to Other Reports and print the Source Citation report. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Feb 16, 2015 at 10:31 AM, csamcdon...@gmail.com wrote: I have created master sources with different details for different individuals

Re: [LegacyUG] Research Guidance Tab Not Displaying on Home Page

2015-02-15 Thread Sherry/Support
, don't open any Legacy Users Group message that has one. Than includes inline graphics, which show up as attachments in some email programs, depending on settings. Thank you. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Feb 15, 2015 at 7:09 AM, GeoPappas papp...@gmail.com

Re: [LegacyUG] Copying index

2015-02-11 Thread Sherry/Support
From the Name List, click on the Print button. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Feb 11, 2015 at 2:58 AM, Charani phoenixantis...@gmail.com wrote: Many years ago I took a copy of the index. Since then it has grown considerably and I've forgotten how I made

Re: [LegacyUG] Upgrade to Legacy v8?

2015-02-11 Thread Sherry/Support
it to you on the list. Unlike previous versions, v8 does not install over v7.5 - it creates a new folder. The Help Center on our website has an article on upgrading - http://support.legacyfamilytree.com/article/AA-00422 Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Feb 11, 2015 at 7

Re: [LegacyUG] Legacy Trainer Qualification

2015-02-11 Thread Sherry/Support
There is no such thing We're more than happy to have Legacy users who feel proficient enough to teach or demonstrate the program to do that. Generally stating the length of time you've used Legacy is sufficient. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Feb 10, 2015

Re: [LegacyUG] Upgrade to Legacy v8?

2015-02-11 Thread Sherry/Support
://support.legacyfamilytree.com/article/AA-00899 If you choose to upgrade to v8, there is a discounted price available. Go to www.LegacyFamilyTree.com Online Store Upgrades for the pricing. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Feb 11, 2015 at 1:11 AM, tamitr...@yahoo.com wrote

Re: [LegacyUG] Pedigree chart

2015-02-11 Thread Sherry/Support
There's a Lineage Chart for the Paternal line, but not the Maternal line. We'd be happy to have you submit a suggestion for the maternal line if you'd like - just click on the Make a Suggestion link in the Support section of the Legacy Home tab. Sincerely, Sherry Technical Support Legacy Family

Re: [LegacyUG] Alphabet Character set

2015-01-31 Thread Sherry/Support
Legacy is programmed in VB6, which doesn't support non-Western European fonts. Until the programmers get a chance to reprogram Legacy in a programming language that supports non-Western European fonts, you won't be able to use Eastern European fonts. Sincerely, Sherry Technical Support Legacy

Re: [LegacyUG] Gender of child unknown

2015-01-28 Thread Sherry/Support
, Sherry Technical Support Legacy Family Tree On Wed, Jan 28, 2015 at 4:12 PM, Ken Neundorf kwn...@gmail.com wrote: Is this something that will be changed? I have at least 50 couples in my database. I can change to both to having the same sex by using access. It will recognize the couple through

Re: [LegacyUG] Preferred picture

2015-01-28 Thread Sherry/Support
Untag the picture and then go to Options Customize View and in 8.9, select Only tagged Preferred Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jan 28, 2015 at 1:11 PM, Jo Poi jo...@hush.com wrote: Lary Many thanks, but I dont want to not have the preferred facilty working

Re: [LegacyUG] Preferred picture

2015-01-28 Thread Sherry/Support
. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jan 28, 2015 at 7:29 PM, Larry Lee ldlee...@gmail.com wrote: Cathy, I did not phrase my reply clearly to Brian. I was referring to his statement that you MUST have a preferred picture. Sorry I didn't state this well. I did

Re: [LegacyUG] RE: My Legacy Test Message

2015-01-26 Thread Sherry/Support
when a Yahoo email address is used due to the changes they've made in their headers. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jan 26, 2015 at 10:02 AM, BARTON LEWIS bartonle...@optonline.net wrote: For what it's worth, it took 2 weeks and several commmunications

Re: [LegacyUG] Origin report for living

2015-01-24 Thread Sherry/Support
Good question since I was just able to create one on myself. Click on the Reset button int he lower right corner of the Origins Report options window and give it another try. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Jan 24, 2015 at 9:29 AM, Jane Sarles sarlesinsi

Re: [LegacyUG] Export entire file to CSV to import into Excel

2015-01-23 Thread Sherry/Support
, Sherry Technical Support Legacy Family Tree On Fri, Jan 23, 2015 at 8:31 AM, Kathy Meyer kmeyer2...@gmail.com wrote: This should be simple, right? Yet I cannot seem to find where to do this... You would be helping me out sooo much if someone could clue me in (the reason I am doing

Re: [LegacyUG] Legacy how-to link for using voice recognition

2015-01-23 Thread Sherry/Support
The link is broken. Try https://www.dropbox.com/s/508bulqmn2a8p6f/LFT-Dragon.mp4?dl=0 Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jan 23, 2015 at 12:32 PM, Arnold Sprague aspra...@chicagobooth.edu wrote: Cathy and Michele, Thank you for your replies. I

Re: [LegacyUG] Surprise Arizona User Group?

2015-01-20 Thread Sherry/Support
There's a list of User Groups around the world on our website www.LegacyFamilyTree.com Help Center User Groups There are several in Arizona and since I'm not that familiar with the Surprise area, you might want to go to the website and see what's closest to you. Sincerely, Sherry Technical

Re: [LegacyUG] Missing first names

2015-01-20 Thread Sherry/Support
for missing. names and dates and if *anything* is entered in those fields, then Legacy won't know that you don't have the name or date. So you lose the advantage of two great features in Legacy! Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Jan 20, 2015 at 10:28 AM

Re: [LegacyUG] Missing first names

2015-01-20 Thread Sherry/Support
the surname of the children. And when you see female children's names in an obit, most often, unless they were young when the parent died, those names could very well be the girl's married names, not their maiden names. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Jan 20, 2015

Re: [LegacyUG] Documenting Disproven Relationships: Wrong Parents/ Children

2015-01-19 Thread Sherry/Support
Joe, I keep them in the file as an unlinked individual. If the person is unlinked then I know there's no proof of relationship at that point. Then I create a To-Do item to confirm a relationship or not. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jan 19, 2015 at 5:26 PM

Re: [LegacyUG] Some questions about getting rid of Sourcewriter sources

2015-01-19 Thread Sherry/Support
It's been brought to my attention that shared events are *not* lost in the gedcom export. I didn't realize that they were being recognized in gedcoms. Sorry about the bad information! Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Jan 18, 2015 at 11:56 AM, Sherry/Support she

Re: [LegacyUG] Setting twin in child status

2015-01-19 Thread Sherry/Support
for your wife and her line not showing up would be if you didn't select to include all records in the file. Click on the Privacy Options box in the Legacy Export window for these settings. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jan 19, 2015 at 10:31 AM, Stratton s

Re: [LegacyUG] Setting twin in child status

2015-01-19 Thread Sherry/Support
I'm not going to respond to this any further since you sent a ticket to support - we'll let the tech who gets your ticket continue with this issue. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jan 19, 2015 at 11:30 AM, Stratton s...@ix.netcom.com wrote: Sherry, I did send

Re: [LegacyUG] Some questions about getting rid of Sourcewriter sources

2015-01-18 Thread Sherry/Support
into Legacy and all data will show as imported. In order to know why the event is going to initial caps, we need to know which event you're using and how you're entering the data. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Jan 18, 2015 at 5:19 AM, Pat Hickin pph...@gmail.com

Re: [LegacyUG] Event Addresses - PLUS A MUCH MORE SERIOUS ISSUE

2015-01-17 Thread Sherry/Support
This is probably something you should submit to Support so one of the techs can work more closely with you on this to try to figure it out. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Jan 17, 2015 at 10:11 AM, Arthur Pauline Kennedy ken...@paxnet.co.uk wrote: If what you

Re: [LegacyUG] GEDcom import does not handle SourceWriter sources

2015-01-16 Thread Sherry/Support
who don't have Legacy (if you can't talk them into getting it g) or uploading to websites which require it, like Ancestry. Or if you need to open a file in an earlier version of Legacy. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jan 16, 2015 at 6:41 AM, Genealogy Bob bobstr

Re: [LegacyUG] Event Addresses

2015-01-16 Thread Sherry/Support
It generally shows up because no Address *name* was in the gedcom, only the address. I've seen this before with customer gedcoms when testing issues importing into Legacy. What program did you create the gedcom in? Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jan 16, 2015

Re: [LegacyUG] 1. Events in reports; 2. Overprinting in FGS

2015-01-16 Thread Sherry/Support
don't have the boxes that they did in previous versions. I don't know for sure but I suspect it's because the boxes limit the space for the fields and when the box is full, then the field drops down to the next line and the format loses its columnar look. Sincerely, Sherry Technical Support

Re: [LegacyUG] Creating List of a Person's Relatives

2015-01-16 Thread Sherry/Support
you're selecting those fields that you *don't* select the combined date/location but use the two separate fields. Then open that in your spreadsheet program and you can sort the spreadsheet by the relationship column. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jan 16, 2015

Re: [LegacyUG] Event Addresses

2015-01-16 Thread Sherry/Support
to the cemetery. With a name, then it would show as n/a Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jan 16, 2015 at 11:05 AM, Arthur Pauline Kennedy ken...@paxnet.co.uk wrote: Hi Sherry Thanks for the reply. The GEDCOM was created in RootsMagic (v.6). Like Legacy

Re: [LegacyUG] Type of master source for a funeral program

2015-01-15 Thread Sherry/Support
records • social invitations • tax receipts • war-ration coupon books • wedding books Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jan 15, 2015 at 7:17 PM, james christopherson james_christopher...@yahoo.com wrote: What type of Master Source record would you use fir

Re: [LegacyUG] Online document available for each person?

2015-01-14 Thread Sherry/Support
The To-Do List - an excellent feature for keeping track of things to do and things done. You can also create the report in CSV and open that in Excel. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jan 14, 2015 at 2:43 PM, Gerald E Boor bearjerca...@gmail.com wrote: Doesn't

Re: [LegacyUG] End of line help

2015-01-09 Thread Sherry/Support
Click on Search Find and on the Miscellaneous Searches tab you'll see options to search for people with no parents and people with no children. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jan 9, 2015 at 7:04 AM, John Roose jbro...@gmail.com wrote: Gettin old :-) Could

Re: [LegacyUG] Help File

2015-01-08 Thread Sherry/Support
This is a known problem which has already been reported to the programmers. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jan 8, 2015 at 2:40 AM, Jenny M Benson ge...@cedarbank.me.uk wrote: Norm Hamilton wrote: Using Legacy 8.0.0.459 and when in the File à Export Ã

Re: [LegacyUG] Re: Support vs Users' Email Group

2015-01-06 Thread Sherry/Support
, Sherry Technical Support Legacy Family Tree On Tue, Jan 6, 2015 at 5:50 PM, Jerry in Michigan bearjerca...@gmail.com wrote: Does Legacy support acknowledge a thanks for reporting or anything? Maybe I sent my request to the wrong party (webmast...@legacyfamilytree.com), but that problem

Re: Re[2]: [LegacyUG] Re: Support vs Users' Email Group

2015-01-06 Thread Sherry/Support
and help Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Jan 6, 2015 at 6:54 PM, Jerry in Michigan bearjerca...@gmail.com wrote: Sherry, that email address I got directly from LegacyFamilyTree.com website under Help Center / Contacts... Jerry Legacy User Group guidelines

Re: [LegacyUG] Pictures from websites - how to source them

2015-01-04 Thread Sherry/Support
As Brian said, this is on the request list. In the meantime, I'm recommending that you put the source information in the Description field for the picture or other media files Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Jan 4, 2015 at 7:05 AM, Ardenholme Genealogy geneal

Re: [LegacyUG] Fwd: Top 10 Tubers 2014 - GunsAmerica Digest

2015-01-01 Thread Sherry/Support
Ummm.. totally inappropriate for the LUG group - I hope you sent this by accident. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jan 1, 2015 at 4:19 AM, Mike Deaton mpdea...@yahoo.com wrote: More good stuff to know Legacy User Group guidelines: http

Re: [LegacyUG] Using Families App to Share Information with Family

2014-12-29 Thread Sherry/Support
Legacy will run on a Mac with Parallels, Fusion, VirtualBox or Bootcamp installed along with Windows. Families Sync is only for Windows and not Macs. That syncs the Legacy data with the Families app. They would need to connect to your computer to sync with your Legacy data. Sincerely, Sherry

Re: [LegacyUG] Ancestor chart showing pobs?

2014-12-29 Thread Sherry/Support
to go to the website in the Legacy Browser. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Dec 29, 2014 at 10:47 AM, Pat Hickin pph...@gmail.com wrote: Is there any way to get an ancestry chart showing places of birth. It would make a nice accompaniment to the origins report

Re: [LegacyUG] Using Families App to Share Information with Family

2014-12-29 Thread Sherry/Support
May I ask why you don't use Families? That app can be edited and it's not that expensive. The really handy thing with Families is that you can edit the data on your mobile device and sync back to Legacy when you get back from researching. Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] Ancestor Report for a Couple or for their Children

2014-12-21 Thread Sherry/Support
on one individual. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Dec 21, 2014 at 3:38 AM, George Kindel gfkin...@gmail.com wrote: I am trying to generate ancestor reports for my children and their spouses. Is it possible to generate a report for a couple that would include both

Re: [LegacyUG] Legacy 7.5 on a CD

2014-12-20 Thread Sherry/Support
-and-Your-Family-File-on-a-CD.html You can also access this article through Legacy by clicking on the Tips From The Experts link in the Support section of the Legacy Home tab or on our website www.LegacyFamilyTree.com Help Center Tips Sincerely, Sherry Technical Support Legacy Family Tree On Sat

Re: [LegacyUG] Tiny tafel

2014-12-20 Thread Sherry/Support
to be a free utility for generating them but I don't think that's even around anymore. Note the article that Cheryl linked to - great article, BTW - was written in 2011 Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Dec 20, 2014 at 8:10 AM, Jane Sarles sarlesinsi...@gmail.com

Re: [LegacyUG] Legacy 7.5 on a CD

2014-12-20 Thread Sherry/Support
That's correct. You can view the multimedia in Passage Express but you do need to have Legacy installed to view the data. When you click on Legacy File, it launches Legacy. You can add a button to Get Legacy so the person can install Legacy on their computer to view the data. Sincerely, Sherry

Re: [LegacyUG] This link on your user group page does not work

2014-12-19 Thread Sherry/Support
Then I'll stay out of it because everything's working fine for me. Could be the browser - I use FireFox. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Dec 19, 2014 at 9:15 AM, Jerry bearjerca...@gmail.com wrote: Hi Sherry. It's like you are speaking Spanish and me English

Re: [LegacyUG] This link on your user group page does not work

2014-12-18 Thread Sherry/Support
What I wanted to know was where he was starting from. We have changed our support URL and if you go to www.LegacyFamilyTree.com Help Center Troubleshooting Help, the link there *does* work. I need to know where something is linking to the old URL. Sincerely, Sherry Technical Support Legacy

Re: [LegacyUG] This link on your user group page does not work

2014-12-18 Thread Sherry/Support
Oh! Thanks. It would have been easy to say in the footers in the emails. When he wrote Your user group page, I was thinking http://www.legacyfamilytree.com/UsersGroups.asp, which is the page for the Legacy User Groups. I'll mention to Ken to change the URL. Sincerely, Sherry Technical Support

Re: [LegacyUG] Printing Family Group Sheet Issue

2014-12-18 Thread Sherry/Support
It's on the main report window - lower right corner. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Dec 18, 2014 at 8:14 AM, Margaret Gagliardi megsge...@gmail.com wrote: Thanks, but I do not see a Reset Button. Which tab is it under in Report Options - Include, Format

Re: [LegacyUG] Question about an Event Address

2014-12-18 Thread Sherry/Support
that are sorted by surname. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Dec 18, 2014 at 8:33 AM, Tessa Keough murke...@gmail.com wrote: I had this very same question - would love to learn the answer (no reference in the index at Help). Tessa Tessa Keough Guild of One-Name Studies

Re: [LegacyUG] This link on your user group page does not work

2014-12-18 Thread Sherry/Support
://support.legacyfamilytree.com/article/AA-00890/14/Tips-and-How-Tos/GEDCOM-Export-from-other-programs-to-Legacy.html There are some other helpful articles you can see by clicking on the links to the left under Gedcom Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Dec 18, 2014 at 9:42 AM, Jerry bearjerca

Re: [LegacyUG] Question about an Event Address

2014-12-18 Thread Sherry/Support
Of course, the Help buttons are all context sensitive, so when you're in a window and don't understand something, just click on the Help button to go right to it. Also, a lot of people don't think of using the Search tab in the Help window Sincerely, Sherry Technical Support Legacy Family

Re: [LegacyUG] This link on your user group page does not work

2014-12-18 Thread Sherry/Support
I reported this Ken earlier he said he has this fixed Sherry Tech Support On Thursday, December 18, 2014, Brian/Support br...@legacyfamilytree.com wrote: I think I see your problem so I have restated the issue in step by step format to make it clearer. -- Sincerely, Sherry

Re: [LegacyUG] This link on your user group page does not work

2014-12-18 Thread Sherry/Support
. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Dec 18, 2014 at 7:17 PM, Jerry bearjerca...@gmail.com wrote: No, Sherry, as of a couple minutes ago (10:10 pm Eastern Time, Thursday night), the problem that Brian outlined so eloquently in his post is NOT fixed. I guess you

Re: [LegacyUG] This link on your user group page does not work

2014-12-17 Thread Sherry/Support
What is the URL that you're on when you click to go to the Help? Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Dec 17, 2014 at 5:46 PM, Don Henderson dan...@kwic.com wrote: Online technical support: http://www.LegacyFamilyTree.com/Help.asp Legacy User Group guidelines: http

Re: [LegacyUG] Occupations on a tree

2014-12-16 Thread Sherry/Support
Nigel, This is something that's on our suggestion list for the programmer's consideration. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Dec 16, 2014 at 9:08 AM, Nigel Willits nigelwilli...@gmail.com wrote: Hi all, Members of my family often comment that the occupations

Re: [LegacyUG] Color coding ancestors

2014-12-15 Thread Sherry/Support
showing) Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Dec 15, 2014 at 11:15 AM, Nancy Paget wheat...@hotmail.com wrote: I set the colors for 2 sets of four ancestors. However, the people are all still red and blue denoting sex in my program. Won’t the people become the color

Re: [LegacyUG] Color coding ancestors

2014-12-15 Thread Sherry/Support
is male, female or unknown. Did you turn on Ancestor Colors in Options Customize? Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Dec 15, 2014 at 11:59 AM, Nancy Paget wheat...@hotmail.com wrote: I see a green bar by the 2 parents in family view, but the children are all either

Re: [LegacyUG] Report for path and file name of media files.

2014-12-14 Thread Sherry/Support
In View Scrapbook, you can print a list of linked files. In v8, there's a Media Gatherer which will move all your linked pictures to the location you specify. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Dec 14, 2014 at 3:35 PM, Steve Pick st...@trycom.com wrote: A long

Re: [LegacyUG] Subscribe

2014-12-12 Thread Sherry/Support
Per the instructions at the bottom of every email - please go to our website www.LegacyFamilyTree.com/LegacyLists.asp, unsubscribe from the old one and resubscribe with the new one. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Dec 12, 2014 at 7:49 AM, Nannette Fretwell nannet

Re: [LegacyUG] Windows tablets

2014-12-05 Thread Sherry/Support
Legacy will run on the Surface Pro or any other Windows tablet that has the full version of Windows. It will not run on the RT version and I have not yet seen any genealogy apps for the RT.. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Dec 5, 2014 at 8:13 AM, Bob Sawyer

Re: [LegacyUG] Windows tablets

2014-12-05 Thread Sherry/Support
all the time. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Dec 5, 2014 at 8:28 AM, Bob Sawyer bob63saw...@gmail.com wrote: How about the smaller 7 inch models like the HP Stream 7, with atom processors and 1gb of memory? Bob Legacy User Group guidelines: http

Re: [LegacyUG] Windows tablets

2014-12-05 Thread Sherry/Support
the info in that on my 7, although it's easier than trying to read it on my phone g. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Dec 5, 2014 at 8:49 AM, Jess jrkmorg...@gmail.com wrote: I find the screen size on the SP2 is really good in landscape. I use an attachable keyboard

Re: [LegacyUG] New update is out

2014-12-03 Thread Sherry/Support
Sometimes there's a delay to the notification section of the Legacy Home tab. Have you restarted Legacy recently? Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Dec 3, 2014 at 10:40 AM, Steve Pick st...@trycom.com wrote: I wonder why, when I open legacy 8, it says I have

Re: [LegacyUG] New update is out

2014-12-03 Thread Sherry/Support
away. Also, if you leave Legacy running for a long time, it doesn't necessarily update quickly. You can click on the Updates heading to check as well. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Dec 3, 2014 at 12:58 PM, Cheri Moss cmo...@msn.com wrote: How do I set it up

Re: [LegacyUG] HELP, didn't.

2014-12-02 Thread Sherry/Support
. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Dec 2, 2014 at 7:03 AM, singhals singh...@erols.com wrote: Turns out I have a HUGE number of individual trees in my ff. That's OK, there's a reason for it that makes sense to me. I would like to pry loose a csv list

Re: [LegacyUG] TMG looking for new home Legacy vs RootsMagic 7

2014-12-01 Thread Sherry/Support
for coloring lines but for coloring the ancestors of a specific individual. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Dec 1, 2014 at 8:28 PM, Dawn Beeks dawnbe...@msn.com wrote: So you are saying I can have only 4 colors and I must use the ones listed below. Or can I use more

Re: [LegacyUG] Birth and death time

2014-11-30 Thread Sherry/Support
Legacy's date field is just that - for dates. You can include the time in the date field but you will get warnings about potential problems and age calculations can't be done. I usually recommend adding the time to the Notes for the event. Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] UserID

2014-11-29 Thread Sherry/Support
The User ID field holds about 50 characters. I was just giving a simplified example. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Nov 29, 2014 at 7:16 AM, Gerald E Boor bearjerca...@gmail.com wrote: If it is meant to be a three digit field, wouldn't you have to start

Re: [LegacyUG] UserID

2014-11-29 Thread Sherry/Support
Not being a programmer, that I don't know. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Nov 29, 2014 at 8:51 AM, Alan Pereira alanpere...@tiscali.co.uk wrote: Sherry, is that field linked relationally to any other in the database? Alan Legacy User Group guidelines

Re: [LegacyUG] Event addresses

2014-11-25 Thread Sherry/Support
might use Shared Events for this, but I prefer using Event Clipboard since I find it much more flexible than Shared Events. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Nov 25, 2014 at 8:52 AM, Graham Love love-fam...@blueyonder.co.uk wrote: Thanks again Sherry. I don't use

Re: [LegacyUG] EVERNOTE and LEGACY

2014-11-24 Thread Sherry/Support
I don't have a clue about Evernote since I use OneNote, but in OneNote, I export that page to a PDF and then link to the PDF in Legacy. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Nov 24, 2014 at 7:41 AM, gcr...@juno.com wrote: Having posted the following some time ago

Re: [LegacyUG] Re-index database

2014-11-22 Thread Sherry/Support
Back up the Family File (File Backup File) and run File File Maintenance Check/Repair. After running that you can also run Compact File to compact it further. It's recommend to run this utility periodically when you're active in the database - maybe once a week or so. Sincerely, Sherry

Re: [LegacyUG] Where to put gathered information?

2014-11-21 Thread Sherry/Support
entered something in Legacy to link it to, it stays in OneNote, where it should. OneNote can be on the web as well as Evernote. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Nov 21, 2014 at 9:23 AM, Jane Sarles sarlesinsi...@gmail.com wrote: I have tried very hard to find

Re: [LegacyUG] Where to put gathered information?

2014-11-21 Thread Sherry/Support
to figure out what you want to store and where it fits best. I think that's better than trying to put everything in one bucket, but then I'm a filer/organizer type. I want similar things together and not have a category polluted with something from another category. Sincerely, Sherry Technical

Re: [LegacyUG] Families And AARP's RealPad

2014-11-14 Thread Sherry/Support
It's an Android tablet so it should Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Nov 14, 2014 at 4:30 PM, Howlanddavisii howlanddavi...@aol.com wrote: Speaking Of Families as Jenny did recently, does anyone know if AARp's RealPad will accept Families as an app

Re: [LegacyUG] Finding/listing duplicate individuals in Legacy

2014-11-13 Thread Sherry/Support
I think he wants to just find the possible duplicates without merging? In the Merge Options window, click on Print to print a list of those who are duplicates. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Nov 13, 2014 at 6:24 AM, Michele/Support mich...@legacyfamilytree.com

Re: [LegacyUG] Build 8.0.0.454 Conflict With Another Program

2014-11-11 Thread Sherry/Support
configuration file on the machine that is starting the Installer when Legacy tries to open a common file used by both Legacy and Roxio. Please go to http://support.microsoft.com/mats/Bill,Program_Install_and_Uninstall to run the Fix-It tool to fix the issue. Sincerely, Sherry Technical Support Legacy

Re: [LegacyUG] Build 8.0.0.454 Conflict With Another Program

2014-11-11 Thread Sherry/Support
Thanks Michele! I'll get my file corrected. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Nov 11, 2014 at 8:38 AM, Michele/Support mich...@legacyfamilytree.com wrote: Try this one http://support2.microsoft.com/mats/program_install_and_uninstall Michele Technical

Re: [LegacyUG] Build 8.0.0.454 Conflict With Another Program

2014-11-11 Thread Sherry/Support
This issue has been around for years and was discussed in the Roxio forum where others where having this very same problem with Roxio interfering with other programs. We are just passing along the information that they posted in their forum. It's worth a try Sincerely, Sherry Technical Support

Re: [LegacyUG] Rules for Entering Place Names in England and Canada

2014-11-05 Thread Sherry/Support
were relocated quite some distance g. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 5, 2014 at 8:48 AM, Brian L. Lightfoot br...@the-lightfoots.com wrote: Technically, every spot on earth is moving…ever so slowly. But in our lifetime, the measurable differences are so

Re: [LegacyUG] Creating a mtDNA LIST of ancestors

2014-11-04 Thread Sherry/Support
by relationship, but it wouldn't sort in Descendant order. There is a lineage report in Legacy, but it's paternal only and doesn't include all the info you want. The closest to what you want is the female DNA chart in Legacy Charting. Sincerely, Sherry Technical Support Legacy Family Tree On Tue

Re: [LegacyUG] Crossover mac 14 and Legacy 8

2014-10-31 Thread Sherry/Support
recommend it. Keep an eye on their site for updated information. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Oct 30, 2014 at 11:17 AM, Rita Lynn McKale cagr...@comporium.net wrote: I just checked on the CodeWeavers website and it says that Legacy Family Tree 8 should work

Re: [LegacyUG] Error 3314

2014-10-26 Thread Sherry/Support
of the Legacy Home tab You just need to put the number in 3314 Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Oct 26, 2014 at 5:17 PM, Pat Hickin pph...@gmail.com wrote: Sometimes when attempting to save an image I get the message below (which is utterly meaningless to me

Re: [LegacyUG] Error 3314

2014-10-26 Thread Sherry/Support
You should probably contact support directly then using a Problem Report Form from our website www.LegacyFamilyTree.com Help Center or through the link in the Support section of the Legacy Home tab. A tech might need to check out your Family File Sincerely, Sherry Technical Support Legacy Family

Re: [LegacyUG] Legacy 8 Deluxe slow or not responding

2014-10-24 Thread Sherry/Support
such as CClean to remove the junk that accumulates on your computer? Do you have any other programs running in the background that are memory hogs? I've run some really large files in Legacy and haven't had any problems with lag... Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Oct 23

Re: [LegacyUG] Legacy 8 Deluxe slow or not responding

2014-10-24 Thread Sherry/Support
the steps I recommended to help speed things up. Compact File compacts more than the Check/Repair plus defragging your computer and cleaning up the registry can make a world of difference on how programs run on it. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Oct 24, 2014 at 8:56

Re: [LegacyUG] Question About Web Presence

2014-10-23 Thread Sherry/Support
support team will be more than happy to help with creating the web pages in Legacy and give some direction for uploading, but if you want to edit them after you've created them, the WUL list is very helpful for that - you do need to know some basic HTML formatting. Sincerely, Sherry Technical

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