Re: [mailop] [ext] Re: Return Path / Sender Score

2019-09-06 Thread Anne P. Mitchell, Esq. via mailop
> On Sep 6, 2019, at 8:01 AM, Ewald Kessler | Webpower via mailop > wrote: > > Not short, but certainly sweet: > > I don't care what method people devise to make sure that people don't get > added to a mailing list without their consent, so long as it actually works. > I don't care if they

Re: [mailop] Certified Senders Alliance

2019-10-03 Thread Anne P. Mitchell, Esq. via mailop
The CSA has, to the best of my knowledge, never been about best practices, let alone about enforcing them. The only two organizations anywhere that are truly about certifying email senders because they are following best practices are (again, to the best of my knowledge), Return Path and us. A

Re: [mailop] Certified Senders Alliance

2019-10-03 Thread Anne P. Mitchell, Esq. via mailop
> We were certified by ISIPP (as an ESP) many years ago, and I don't remember > going through an extensive check process for that. You did. :-) However it was all in the background, based on your responses to your application. > As we didn't see any improvement in the deliverability, we sto

Re: [mailop] Certified Senders Alliance

2019-10-03 Thread Anne P. Mitchell, Esq. via mailop
> In article <3827efcb-337f-4456-9fb8-6eff4a5d9...@isipp.com> you write: >> The CSA has, to the best of my knowledge, never been about best practices > > You're mistaken. Their criteria are here: > > https://certified-senders.org/wp-content/uploads/2017/07/CSA_Admission_Criteria.pdf > > I've

Re: [mailop] Gmail marking email from me as spam

2019-10-07 Thread Anne P. Mitchell, Esq. via mailop
> On Oct 7, 2019, at 7:34 AM, Jaroslaw Rafa via mailop > wrote: > > I asked on different forums and tried to follow the advices I got. > Previously I didn't have SPF nor DKIM (as I wrote, for long time it was > absolutely no obstacle in getting my messages received by Gmail users), so I > conf

Re: [mailop] Mailop made Hacker News

2019-10-28 Thread Anne P. Mitchell, Esq. via mailop
> > And the comments on Brandon about him being helpful and respectful are well > deserved. Indeed they are! This is also a reminder, however, that nothing said here is confidential, and that something you say here may end up repeated (and attributed) where you don't want it to be repeated.

Re: [mailop] Reasons to add plain text alternative to email?

2019-12-09 Thread Anne P. Mitchell, Esq. via mailop
ion customers to email us *only* in plain text (and there has never been any pushback, again, FWIW). Anne Anne P. Mitchell, Esq., Dean of Cyberlaw, Lincoln Law School CEO/President, SuretyMail Email Reputation Certification Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law) Leg

Re: [mailop] A Facebook curiosity: lots of people suddenly have accounts at honet.com?

2020-01-20 Thread Anne P. Mitchell, Esq. via mailop
> Nadine, is that you? Please to provide a C&C warning next time (yes, I audibly snorted, loudly enough for my other half to hear it and ask what I was laughing at). Anne -- Anne P. Mitchell, Attorney at Law, Dean of Cyberlaw, Lincoln Law School of San Jose CEO/President, SuretyMail Email Re

Re: [mailop] [FEEDBACK] whose address, was Approach to dealing with List Washing services, industry feedback..

2020-01-23 Thread Anne P. Mitchell, Esq. via mailop
While most of the misdirected email I get is just a nuisance, just last week a lawyer at a law firm in California, with whom I have no connection, emailed documents in a case, with which I have no connection, to opposing counsel, with whom I have no connection (are you a detecting a theme here?

Re: [mailop] [FEEDBACK] whose address, was Approach to dealing with List Washing services, industry feedback..

2020-01-23 Thread Anne P. Mitchell, Esq. via mailop
> I can't recall the exact quote but a key rule is basically this; > > "Spam is whatever my users say it is." And, delightfully, even CAN-SPAM says (essentially) that spam is whatever ISPs say it is. Anne --- Anne P. Mitchell, Attorney at Law, Dean of Cyberlaw, Lincoln Law School of San Jos

Re: [mailop] [EXTERNAL] Re: [FEEDBACK] whose address, was Approach to dealing with List Washing services, industry feedback..

2020-01-23 Thread Anne P. Mitchell, Esq. via mailop
> On Jan 23, 2020, at 3:38 PM, Jaroslaw Rafa via mailop > wrote: > > Ah... I always forget that people use mobiles nowadays for sending mail, > where you have separate contacts list at system level... By the way, isn't > mobile usage the root cause of most issues with sending messages to the >

[mailop] Any idea who wrote 'Spam Lawsuits: What's the Worst that Can Happen?' ?

2020-02-26 Thread Anne P. Mitchell, Esq. via mailop
I came across a pdf titled Spam Lawsuits: What's the Worst that Can Happen? ...no author, no sponsoring org (although I suspect a connection with MailChimp owing to a line say saying "If you're a MailChimp customer" and another saying "As you're a MailChimp customer") You can see it here: http

Re: [mailop] Any idea who wrote 'Spam Lawsuits: What's the Worst that Can Happen?' ?

2020-02-26 Thread Anne P. Mitchell, Esq. via mailop
Thank you, everyone, for helping solve this mystery! The document actually does have attribution in the Slideshare version (what I had found was a plain PDF file, with no attribution). Thank you again! Anne -- Anne P. Mitchell, Attorney at Law Dean of Cyber Law & Cyber Security, Lincoln Law

[mailop] Offer for Mailop *Only*: Waiving Application Fee for Email Reputation Certification

2020-03-20 Thread Anne P. Mitchell, Esq. via mailop
All, As more and more businesses are having to shut down their offices, and rely nearly completely on doing business online, making sure that business email gets to the inbox is becoming more important than ever to these businesses. While we of course are also a business, we don't want to profi

[mailop] Urgently need contact at Facebook of Instagram and also Omegle

2020-05-02 Thread Anne P. Mitchell, Esq. via mailop
There is a woman torturing animals on Omegle, she is advertising it on her Instagram account. Need to get this in front of the right people to have her traced and shut down. Please let me know if you can provide a contact for either org. Anne --- Anne P. Mitchell, Attorney at Law Dean of Cybe

[mailop] Also going on on TikTok (Re: Urgently need contact at Facebook of Instagram and also Omegle)

2020-05-02 Thread Anne P. Mitchell, Esq. via mailop
> On May 2, 2020, at 4:11 PM, Anne P. Mitchell, Esq. > wrote: > > There is a woman torturing animals on Omegle, she is advertising it on her > Instagram account. Need to get this in front of the right people to have her > traced and shut down. > > Please let me k

Re: [mailop] Urgently need contact at Facebook of Instagram and also Omegle

2020-05-03 Thread Anne P. Mitchell, Esq. via mailop
ll the platforms you mentioned > have abuse forms for that kind of reports, and it will be much more efficient > than passing thru a mailing list related to email industry. > > Le dim. 3 mai 2020 à 00:23, Anne P. Mitchell, Esq. via mailop > a écrit : > There is a wom

[mailop] SendInBlue Contact?

2020-07-21 Thread Anne P. Mitchell, Esq. via mailop
Does anyone have a contact at Send in Blue? Anne -- Anne P. Mitchell, Attorney at Law. Dean of Cyberlaw & Cybersecurity, Lincoln Law School CEO, SuretyMail Email Reputation Certification Advisor, Governor's Innovation Response Team Task Force Author: Section 6 of the CAN-SPAM Act of 2003 (the Fed

Re: [mailop] Google and Spam detection

2020-07-24 Thread Anne P. Mitchell, Esq. via mailop
Also, starting in this past week, Google (must have) changed their spam-detecting algorithm, as we are seeing that suddenly fully 50% of any day's load in the spam folder are false positives (i.e. has actually been legitimate email, even email that has a months - or even years - long history of

[mailop] This is..Concerning: DatabaseUSA Wins Case Against The Spamhaus Project

2020-08-03 Thread Anne P. Mitchell, Esq. via mailop
This is disturbing, although I don't know any of the back story. Is there anything of which anybody is aware that would somehow change how concerning this is? -- DatabaseUSA Wins Case Against The Spamhaus Project DatabaseUSA, a provider of data and email marketing services, has won a victory

Re: [mailop] This is..Concerning: DatabaseUSA Wins Case Against The Spamhaus Project

2020-08-03 Thread Anne P. Mitchell, Esq. via mailop
given 30 days to determine and account for monetary damages and file that with the court. Anne > On Aug 3, 2020, at 4:46 PM, Anne P. Mitchell, Esq. > wrote: > > This is disturbing, although I don't know any of the back story. Is there > anything of which anybody is awar

Re: [mailop] This is..Concerning: DatabaseUSA Wins Case Against The Spamhaus Project

2020-08-03 Thread Anne P. Mitchell, Esq. via mailop
> default judgment, Spamhaus is not a US organization or wasn't properly served > or whatever. Right...the thing is that a default judgement is still a judgement. And because they are in the UK doesn't mean that it can't be enforced against them.. in the UK. Here are two good articles abou

Re: [mailop] This is..Concerning: DatabaseUSA Wins Case Against The Spamhaus Project

2020-08-03 Thread Anne P. Mitchell, Esq. via mailop
> Did you not read what I quoted from the Spamhaus website? They are based > in Switzerland and Andorra, not the UK. My assumption is that there is > basically no chance of any U.S. ruling being enforced in either of these > two countries, unless it is related to a serious crime. From the judgem

Re: [mailop] This is..Concerning: DatabaseUSA Wins Case Against The Spamhaus Project

2020-08-03 Thread Anne P. Mitchell, Esq. via mailop
>> Did you not read what I quoted from the Spamhaus website? They are based >> in Switzerland and Andorra, not the UK. My assumption is that there is >> basically no chance of any U.S. ruling being enforced in either of these >> two countries, unless it is related to a serious crime. I should ela

Re: [mailop] This is..Concerning: DatabaseUSA Wins Case Against The Spamhaus Project

2020-08-03 Thread Anne P. Mitchell, Esq. via mailop
>> From the judgement: >> "The plaintiff has shown that it has complied with the Hague Convention and >> personally served a representative authorized to accept service of process >> in London." > > Rule #1 of spam: Spammers lie. Absolutely. However, a court isn't going to take a party's wor

Re: [mailop] This is..Concerning: DatabaseUSA Wins Case Against The Spamhaus Project

2020-08-04 Thread Anne P. Mitchell, Esq. via mailop
> Another relevant piece of data. The organization that was named in the suit > and has received a permanent injunction against it has been voluntarily > dissolved and struck off the UK registry of companies. > > https://beta.companieshouse.gov.uk/company/05303831 > > There is no one covered

Re: [mailop] This is..Concerning: DatabaseUSA Wins Case Against The Spamhaus Project

2020-08-07 Thread Anne P. Mitchell, Esq. via mailop
>> >> It was Mr. Charles Benn who, according to the service of process affidavit, >> was authorized to receive process on their behalf. > > It won't surprise you to learn that we have absolutely no clue who "Charles > Benn" is, literally never heard of the guy. Steve, my working theory is t

Re: [mailop] [External] sendgrid.net

2020-09-25 Thread Anne P. Mitchell, Esq. via mailop
> I've been very saddened. Sendgrid was a reputable ESP that has fallen > from grace. About 6-7 months ago, we started seeing pretty large > amounts of spam from them. Exactly - this tracks with the timeline when a) they ceased being certified by us, b) certain key people who *had* been invol

Re: [mailop] Suddenlink Contact

2020-11-20 Thread Anne P. Mitchell, Esq. via mailop
> Is there anyone with Suddenlink on this list, or does anyone have any > contacts with them, if so please contact me off list. It seems that emails > sent to their postmaster account bounce. Having *just* gone 'round with them on this for a client, and (after many emails and phone calls) gett

Re: [mailop] scam prevention

2020-12-08 Thread Anne P. Mitchell, Esq. via mailop
> Background: > > Some people at work fell for a scam email where the From line was > > From: =?UTF-8?Q?Darren_Smith=C2=A0?= We have been beating this drum for ages, most recently here: https://www.theinternetpatrol.com/warning-having-email-display-senders-contact-image-and-info-helps-scammer

Re: [mailop] [E] Re: Some Days I think that Gmail isn't even trying to stop outbound spam..

2021-02-05 Thread Anne P. Mitchell, Esq. via mailop
> On Fri, Feb 5, 2021 at 9:18 AM Thomas Walter via mailop > wrote: > > You can not trust users to identify spam. Sure you can. You can trust them to identify what *they* consider to be spam. It just doesn't jive with what we consider to be spam. That is, always has been, and always will b

[mailop] EmailDeliverablityReport.com?

2021-04-19 Thread Anne P. Mitchell, Esq. via mailop
Does anybody know who is behind EmailDeliverabilityReport.com? I note it's only about a year old, and I want to know about the trustworthiness/reliability of what they are putting out - for example they are ranking ESPs based on deliverability... their data and info may be completely accurate b

Re: [mailop] [EXTERNAL] Re: Registered @ Microsoft JMRP - blacklisted without feedback received

2021-05-11 Thread Anne P. Mitchell, Esq. via mailop
> On May 11, 2021, at 11:45 AM, André Peters via mailop > wrote: > > because you MS guys are so clever, I'd like to suggest that personal attacks, *especially* on such a trusted, respected member of the community - not to mention one who is one of the good guys, is not only unwarranted, but

[mailop] Anybody know Anthony Mitchell or Inboxsys?

2021-05-20 Thread Anne P. Mitchell, Esq. via mailop
they only spun up the service within the past 6 months. Does anybody have any insight into Mr. Mitchell (obviously no relation) and/or his inboxsys.com? Anne -- Anne P. Mitchell, Esq. CEO ISIPP SuretyMail Dean of Cyberlaw and Cyber Security, Lincoln Law School Author: Section 6 of the Fe

Re: [mailop] Anybody know Anthony Mitchell or Inboxsys?

2021-05-20 Thread Anne P. Mitchell, Esq. via mailop
it's people looking for intel to use for nefarious purposes. I've also been provided with an intro through LinkedIn from another mutual contact. Thank you again! Anne -- Anne P. Mitchell, Esq. CEO ISIPP SuretyMail Dean of Cyberlaw and Cyber Security, Lincoln Law School Author: Sectio

Re: [mailop] So uh... Zoom/Sendgrid... How's that webinar spam investigation coming?

2021-08-05 Thread Anne P. Mitchell, Esq. via mailop
rge" Mitchell -- Anne P. Mitchell, Esq. Dean of Cyberlaw and Cyber Security, Lincoln Law School Author: Section 6* of the Federal Email Marketing Law (CAN-SPAM) *Why yes, I *did* have a certain unrepentant coffee entity in mind when I wrote the vendor liability section of

Re: [mailop] Anyone seen this "email warmup" pattern?

2021-08-28 Thread Anne P. Mitchell, Esq. via mailop
ike "MailShake", which gives the user an ESP-like interface, but then sends out the bulk email through the *user's* Gmail account, one at a time (and with no unsubscribe link, to boot). It's disgusting. Anne -- Anne P. Mitchell, Esq. Author: Section 6 of the Federal E

[mailop] Recommendation for inbox provider?

2021-09-06 Thread Anne P. Mitchell, Esq. via mailop
. Surely there must be others out there? Anybody have one they recommend? Bonus if they help with authentication setup because she is ..um...tech challenged. Thanks! Anne -- Anne P. Mitchell, Esq. Author: Section 6 of the Federal Email Marketing Law (CAN-SPAM) Board of Directors, Denver Internet

[mailop] MailChimp to be Acquired by Intuit

2021-09-13 Thread Anne P. Mitchell, Esq. via mailop
So this is apparently happening: > Begin forwarded message: > > From: Ben Chestnut, Mailchimp > > Subject: Big News from Mailchimp: We're Planning to be Acquired by Intuit > Date: September 13, 2021 at 1:56:01 PM PDT > Reply-To: Ben Chestnut, Mailchimp

Re: [mailop] Xfinity / Comcast / rsys5.com

2021-09-15 Thread Anne P. Mitchell, Esq. via mailop
> On Sep 15, 2021, at 12:55 AM, Daniele Nicolodi via mailop > wrote: > > I understand that industry back practice recommends to have > "unsubscribe" links in promotional bulk messages. Shouldn't these links > direct to some form that effectively allows to remove the recipient > address from th

Re: [mailop] Got any users in Texas? Better turn off your spam filters by Dec 2

2021-09-24 Thread Anne P. Mitchell, Esq. via mailop
> On Sep 23, 2021, at 9:08 PM, John Levine via mailop wrote: > > It appears that Jarland Donnell via mailop said: >>> * “the provider has a good faith, reasonable belief that the message >>> contains malicious computer code, obscene material, material depicting >>> sexual conduct, or material

[mailop] SendX?

2021-10-14 Thread Anne P. Mitchell, Esq. via mailop
We have someone asking us for info on SendX, their reputation, etc., and honestly we have never heard of them; while ordinarily we would consider that in and of itself as a data point, I'm wondering if anybody has any experience with them? Anne --- Anne P. Mitchell, Esq. CEO ISIPP Suret

Re: [mailop] WhatCounts/Costco silliness

2021-10-27 Thread Anne P. Mitchell, Esq. via mailop
Here is what CAN-SPAM requires, following the updated rules issued by the FTC in May of 2008; this is the "single step" requirement: § 316.5 Prohibition on charging a fee or imposing other requirements on recipients who wish to opt out. Neither a sender nor any person acting on behalf of a send

[mailop] New "What is your GDPR" or "What is your CCPA" policy email scam?

2021-12-12 Thread Anne P. Mitchell, Esq. via mailop
On Friday, we received the following email, purporting to be asking about GDPR policies for our property The Internet Patrol: From: tomhar...@yosemitemail.com: Subject: Questions About GDPR Data Access Process for theinternetpatrol.com To Whom It May Concern: My name is Tom Harris, and I am a r

Re: [mailop] Ethics Complaint to Princeton (was: Privacy research spam apparently from a grad student at Princeton)

2021-12-15 Thread Anne P. Mitchell, Esq. via mailop
FYI, I have sent my own letter, with my full signature (same one as below), to Princeton, including cc:ing the dept. chair, the abuse department, and the legal department. I do hope you send yours, and soon, as it would be a good 1-2 punch. Anne Anne P. Mitchell, Attorney at Law Dean of Cybe

Re: [mailop] Ethics Complaint to Princeton (was: Privacy research spam apparently from a grad student at Princeton)

2021-12-16 Thread Anne P. Mitchell, Esq. via mailop
As a follow up, to my letter, I received the following: > Thank you for reaching out about our research on the European Union General > Data Protection Regulation (GDPR) and the California Consumer Privacy Act > (CCPA). A component of the study involves requesting information from > websites ab

Re: [mailop] Ethics Complaint to Princeton (was: Privacy research spam apparently from a grad student at Princeton)

2021-12-16 Thread Anne P. Mitchell, Esq. via mailop
Yuval, A good letter! That said, I would prefer you keep the link to my post (and ideally the mention of me) out of it, otherwise it just seems like you are writing it because of me. Anne > On Dec 16, 2021, at 8:53 AM, yuv via mailop wrote: > > Direct note just sent to Jonathan Mayer > belo

Re: [mailop] Ethics Complaint to Princeton (was: Privacy research spam apparently from a grad student at Princeton)

2021-12-17 Thread Anne P. Mitchell, Esq. via mailop
Yuval this is awesome, and an awesome result! FWIW, this is what I told Jonathan (after two previous replies/re-replies), yesterday morning, in part - cc:ed to the chair of the compsci department, and the Princeton legal department: He wrote: > Thank you for reaching out about our research on

Re: [mailop] Ethics Complaint to Princeton (was: Bizarre GDPR/CCPA scam spam from Princeton researchers)

2021-12-22 Thread Anne P. Mitchell, Esq. via mailop
> > Yes they do communicate but they are now sugesting to spam everybody once > more with some explanation. ... And here is that follow-up spam (below), note that the novatormail.ru is the domain from which our client originally received the email, obviously the domain will change depending o

Re: [mailop] Ethics Complaint to Princeton (was: Bizarre GDPR/CCPA scam spam from Princeton researchers)

2021-12-22 Thread Anne P. Mitchell, Esq. via mailop
P.S. These two notes from Jonathan Mayer are appended to the https://privacystudy.cs.princeton.edu/ site; the newest is from yesterday. Note from Jonathan Mayer, the Principal Investigator (Saturday, December 18 @ 11:30pm) Hi, my name is Jonathan Mayer. I’m the Principal Investigator for this

Re: [mailop] What am I supposed to do with abuse complaints on legit mail?

2022-01-13 Thread Anne P. Mitchell, Esq. via mailop
> On Jan 12, 2022, at 11:30 PM, Jay Hennigan via mailop > wrote: > > A single acknowledgement of a successful unsubscribe is fine, but don't make > them jump through another flaming hoop. It's also a violation of Federal law, which requires a "one-step unsubscribe method". Anne -- Anne P

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