1.
In order to send mail with the correct from: header, you must tell
sendmail to use <[EMAIL PROTECTED]> rather than <[EMAIL PROTECTED]>.
So basically your .mc file should contain an entry like this...
MASQUERADE_AS(`example.net')dnl
You must then generate a new Sendmail.cf file, and restart
Gang,
Where can I get a complete listing of all the system defined
variables i.e.
etc. they have them for almost everything, but
right now I have to search other admin section or the config files to
find them all, very time consuming, is there a listing of all variable?
Thank you
Thank y
Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Michael Belz
Sent: Monday, January 09, 2006 11:20 AM
To: 'User questions and discussions about OTRS.org'
Subject: RE: [otrs] No Permission!
Have you tried stopping all services i.e. apache, mysql and shut
about OTRS.org
Subject: Re: [otrs] No Permission!
Michael Belz a écrit :
>Did you run otrs.ChekcModules script? Run that to see if you need to
>update your perl modules.
>
>
Yes All is OK (see above).
All was working right but I don't know wky, from a couple a hours it'
Did you run otrs.ChekcModules script? Run that to see if you need to
update your perl modules.
Thank you,
Michael W. Belz
Jr. Systems Administrator, Sky River Management
(702) 336-9418
AIM: SimbaSRM
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Floren
Sir,
Can you shoot me an email...Let me know what OS you are running,
the version of OTRS and are you familiar with installing modules from
CPAN? Thank you.
Thank you,
Michael W. Belz
Jr. Systems Administrator, Sky River Management
(702) 336-9418
AIM: SimbaSRM
-Original Message
I do not use the MTA on freebsd because we have to forward over to our
ISP, with our helpdesk and other email addresses. Our setup is not
configured to do this as is, everything routes to our ISP and our domain
sits with them.
Thank you,
Michael W. Belz
Jr. Systems Administrator, Sky River Manag
The first thing I thought of was to call my ISP and have them create for
me a customized distribution list called " [EMAIL PROTECTED]"
how does this sound? I have a dist list creator in my admin profile but
it only supports @sky-river.com not hostname.sky-river.com, does it
sound viable to have the
This so called hacking would need to be in a universal spot, so it would
be static for all emails submitted by customers.
Thank you,
Michael W. Belz
Jr. Systems Administrator, Sky River Management
(702) 336-9418
AIM: SimbaSRM
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PRO
Your absolutely right about that PIM! My ISP does not honor
falcon.sky-river.com, it does not exist. Our domain is sky-river.com
though. That is why im not getting the emails, I remember in my early
days with OTRS a few months ago I was getting the emails HM now
I am not. Anyways could you
Pim,
Which file do I need to access to "hack" the headers? Can you
give a psuedo code run down of this thanks.
Thank you,
Michael W. Belz
Jr. Systems Administrator, Sky River Management
(702) 336-9418
AIM: SimbaSRM
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTE
y for the no subject line it was like 3 am lol.
Thank you,
Michael W. Belz
Jr. Systems Administrator, Sky River Management
(702) 336-9418
AIM: SimbaSRM
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Michael Belz
Sent: Monday, November 14, 2005 8:59 AM
T
PIM,
The problem occurs when I use the customer interface. It looks
like OTRS is getting the messages in it's qeueu but they never leave the
cue and email are never sent to the address sepcified. I am using my ISP
mail server, our company uses an outside ISP. Sendmail is able to send
mail
Guys,
I have had OTRS up and running, I was submitting emails through
the customer interface, and even receiving emails for new account setups
to my ISP and getting them in outlook. What I have setup is FreeBSD with
Sendmail configured. I have my emails going to the OTRS system and also
OT
You need to install all the perl libraries, you should be able to get to
a cpan shell to install the DBI module which usually holds you up. I use
freebsd and use the ports system : ) im not sure how you do it with
Fedora Core linux. Jeremy maybe knows im sure he will put his comments
in here is awe
Order allow,deny
Allow from all
Options +ExecCGI
AllowOverride None
Order allow,deny
Allow from all
Michael Belz wrote:
> Nicolas,
>
> I went ahead and entered the following:
>
>
>
>
> # ErrorDocument 403 /otrs/customer.pl
>
>
>
Title: Message
Nicolas,
I went ahead and entered the
following:
# ErrorDocument 403 /otrs/customer.plErrorDocument
403 /otrs/index.plSetHandler perl-scriptPerlHandler
ModPerl::RegistryOptions +ExecCGIPerlOptions
+ParseHeadersorder
allow,denyallow from
allI added this to the
apache
Title: Message
The
only files I have that are similar to what your saying are in the otrs directory
/opt/otrs/scripts/ there are the following:
apache-httpd.conf
apache-httpd.include.conf
apache-perl--startup.pl
apache2-httpd.include.conf
etc.
these
are inside the otrs directories d
Title: Message
I am
using freebsd 5.3 not linux!
-Original Message-From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Nicolas MotteSent: Thursday, July 07, 2005 1:00
PMTo: otrs@otrs.orgSubject: [otrs] FW: PLEASE
CAN ANYONE HELP ME!!!FW: You don't ha
pache configuration and maybe we can
spot where it's wrong.
Michael Belz wrote:
> Adding to this nightmare is the following
..
>
>1. I created a directory named /opt/otrs to start things off.
>2. I then added a user to the system using adduser d /opt/ otrs
>
Message-
From: Michael Belz
[mailto:[EMAIL PROTECTED]
Sent: Thursday, July 07, 2005 10:49 AM
To: 'otrs@otrs.org'
Subject: PLEASE CAN ANYONE
HELP ME!!!FW: You don't have permission to access /otrs/index.pl on this
server.
HELP HELP ME RHONDA!!
-Original Me
Question is about the post-install apache
permissions
This is something that I believe needs to be added to the
main documentation for FreeBSD users, mainly for Jr. Administrators that are
not as savvy as Senior Unix guys. : )
I have seen many questions on this topic but nothi
5100 x1108
Michael Belz wrote:
> What OS are you using and what version of apache?
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of
> Michael Belz
> Sent: Thursday, June 23, 2005 12:48 PM
> To: 'User questions and discussions about OTRS.
Question is about the post-install apache
permissions
This is something that I believe needs to be added to the
main documentation for FreeBSD users, mainly for Jr. Administrators that are
not as savvy as Senior Unix guys. : )
I have seen many questions on this topic but nothing ver
For a more simplified jr. admin approach I just use the bsd ports system
and do a search for Apache:DBI and perform a make install in that port
directory. Thanks for the detailed description Jeremey B. : )
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Je
What OS are you using and what version of apache?
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Michael Belz
Sent: Thursday, June 23, 2005 12:48 PM
To: 'User questions and discussions about OTRS.org'
Subject: RE: [otrs] Apache not starting
There are also a few ways to start apache, you can use the
usr/local/sbin/apachectl stop/start or use the .sh script.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Brian Ronk
Sent: Thursday, June 23, 2005 12:38 PM
To: User questions and discussions about
If it is looking for Apache.DBI then you still need to load more perl
modules, or the ones installed need to be updated to newer ones, watch
out for dependencies.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Brian Ronk
Sent: Thursday, June 23, 2005 12:3
Have you tried to load all of your CPAN modules and then try to perform
a checkmodules script to make sure everything is okay?
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Brian Ronk
Sent: Thursday, June 23, 2005 12:38 PM
To: User questions and discussi
Title: Message
I am
in the process of writing a huge article on this, I am stuck with the same
issue. If you find anything out about this let me know and also I will keep in
touch from day to day.
-Original Message-From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
-Original Message-
From: Michael Belz
[mailto:[EMAIL PROTECTED]
Sent: Tuesday, June 21, 2005 1:19 PM
To: 'otrs@otrs.org'
Subject: [otrs] You don't have
permission to access /otrs/installer.pl on
Have you figured this one out y
Help Please!
I have gone through the exact steps per the online Doc.
I have FreeBsd 5 Perl5, CPAN
modules good to go with checkmoudules just fine. Perl –cw is okay.
I just cannot view the index.pl file forbidden.
I have changed the opt/otrs directory permissions to just abou
32 matches
Mail list logo
