Re: [otrs] Backup and Restore pearl script - success? failure?

2013-06-10 Thread Steven Carr
gt; Paul Simons > > -Original Message- > From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of > Steven Carr > Sent: Monday, June 10, 2013 5:25 PM > To: User questions and discussions about OTRS. > Subject: Re: [otrs] Backup and Restore pearl script - s

Re: [otrs] Backup and Restore pearl script - success? failure?

2013-06-10 Thread Paul Simons
oun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Steven Carr Sent: Monday, June 10, 2013 5:25 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Backup and Restore pearl script - success? failure? Not used Postgres but with MySQL you need to prep the environment for th

Re: [otrs] Backup and Restore pearl script - success? failure?

2013-06-10 Thread Steven Carr
Not used Postgres but with MySQL you need to prep the environment for the database i.e. create the user and database and assign permissions. Then the restore will create all the tables and restore the data. Can't say I've ever liked the idea of an "all in one" backup/restore script. I have MySQL b

[otrs] Backup and Restore pearl script - success? failure?

2013-06-10 Thread Paul Simons
Has anybody successfully used the 'backup.pl' and 'restore.pl'? If so what preparation did you do before running the scripts? - new PostgreSQL database? - from template 0? - load schema before - create user, role? - etc The documentation is a little light on the preceding steps Regard ___

Re: [otrs] Backup on OTRS

2012-07-25 Thread Susan Dittmar
Quoting Adi Ariyanto (aariya...@binus.edu): > I decide to change backup path and it works hahahaha.. > Why I am so stupid ?? push backup path must on /otrs/scripts ?? I doubt it needs to be within /otrs/scripts. But perhaps you need to give the *absolute* path to the script, not a relative one. H

Re: [otrs] Backup on OTRS

2012-07-24 Thread Adi Ariyanto
and discussions about OTRS. Subject: Re: [otrs] Backup on OTRS The error message isn't related to the version of OTRS. It's a permission error. The code that makes the error is this: 193 my $Directory = "$Opts{d}/$Y-$M-$D" . "_" . "$h-$m"; 194 if

Re: [otrs] Backup on OTRS

2012-07-24 Thread Gerald Young
> *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf > Of *Gerald Young > *Sent:* Wednesday, July 25, 2012 10:05 AM > > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] Backup on OTRS > > ** ** > > Did you try it withou

Re: [otrs] Backup on OTRS

2012-07-24 Thread Adi Ariyanto
-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Gerald Young Sent: Wednesday, July 25, 2012 10:05 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Backup on OTRS Did you try it without the trailing slash? On Tue, Jul 24, 2012 at 10:48 PM, Adi Ariyanto mailto:a

Re: [otrs] Backup on OTRS

2012-07-24 Thread Gerald Young
RROR: Can't create directory: backup//2012-07-25_16-47: No such file or > directory* > > *[root@localhost scripts]#* > > * * > > Any idea L hiks hiks.. > > *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf > Of *Gerald Young > *Sent:* Tuesd

Re: [otrs] Backup on OTRS

2012-07-24 Thread Adi Ariyanto
d Young Sent: Tuesday, July 24, 2012 6:57 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Backup on OTRS If you received such an error, it is likely not lying to you that there is no writable directory named "backup" in the root "/" of your filesystem

Re: [otrs] Backup on OTRS

2012-07-24 Thread Gerald Young
If you received such an error, it is likely not lying to you that there is no writable directory named "backup" in the root "/" of your filesystem. Either create it or specify an alternate path to dump the backup. On Tue, Jul 24, 2012 at 7:18 AM, Steve Clark wrote: > On 07/24/2012 05:16 AM, Adi

Re: [otrs] Backup on OTRS

2012-07-24 Thread Steve Clark
On 07/24/2012 05:16 AM, Adi Ariyanto wrote: Hi, did someone ever meet this case ? I try to backup my otrs with this command ./backup.pl -d /backup/ But I got "ERROR: No Such directory: /backup/ I google and found an post that said backup.pl not work on debian, my OTRS run on Debian, then I

[otrs] Backup on OTRS

2012-07-24 Thread Adi Ariyanto
Hi, did someone ever meet this case ? I try to backup my otrs with this command ./backup.pl -d /backup/ But I got "ERROR: No Such directory: /backup/ I google and found an post that said backup.pl not work on debian, my OTRS run on Debian, then I try install OTRS on CentOS then I try run backup

[otrs] Backup OTRS running on SQL Server 2005 and Windows Server 2003

2010-01-08 Thread Astner Johannes
Hi OTRS community, is it possible to use the backup.pl script to backup my OTRS system? Or does someone have a modified version oft he script which works with this configuration? Is there anything specific I have to take care of? Johannes

Re: [otrs] backup/restore

2009-10-27 Thread as as
Hi Michiel I just test the restore ( erase all data in mysql ) with new script restore.pl, and work just fine. Now I will test the restore from scratch ( Repalce OS, apache perl mysql ) and then restore.pl Many thanks to you. Great Replay. Best Regards. On Mon, Oct 26, 2009 at 4:16 PM, Michiel

Re: [otrs] backup/restore

2009-10-26 Thread Michiel Beijen
Hi fenixport, You're right, this is an issue with the restore.pl script. If you'd use the latest version from CVS here: http://source.otrs.org/viewvc.cgi/otrs/scripts/restore.pl?revision=1.10.2.2&view=markup&pathrev=rel-2_4 you won't have this issue anymore. See also http://bugs.otrs.org/show_bu

[otrs] backup/restore

2009-10-26 Thread as as
Hi All I want to backup my OTRS. And I want to use the scripts backup.pl and recover.pl. My OTRS system is in Ubuntu 2.6.28-11-server the version of OTRS is 2.4.5. When I do a backup all went fine: Backup /backupotrs/2009-10-26_14-23/Config.tar.gz ... done Backup /backupotrs/2009-10-26_14-23/A

[otrs] Backup/archivng/dump of OTRS data

2009-09-02 Thread Lev Davidovich
We have a live version of OTRS 2.2.5 running on Apache. We want to be able to periodically (maybe once every 3 months) dump all the data to a local version (2.3.3) of OTRS running on Windows. 1) What is the procedure? 2) Does it import queue structure, states etc or do we need to replicate ths

Re: [otrs] Backup/Restore

2009-05-05 Thread Maurice James
:otrs-boun...@otrs.org] On Behalf Of Frans Stekelenburg Sent: Tuesday, May 05, 2009 5:42 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Backup/Restore Hi Maurice, backup.pl (and restore.pl) should enable you to do a full rebuild. I have used it to setup a shadow/test system.

Re: [otrs] Backup/Restore

2009-05-05 Thread Maurice James
load_cache` ( CREATE TABLE `xml_storage` ( From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Frans Stekelenburg Sent: Tuesday, May 05, 2009 5:42 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Backup/Restore Hi Maurice, backup.pl (and restore.

Re: [otrs] Backup/Restore

2009-05-05 Thread Maurice James
OTRS. Subject: Re: [otrs] Backup/Restore You should backup also the article dir in otrs/var directory if you separated the attachment storage from DB, otherwise all your messages will not have the attachments. Use something like: start_time=$(/bin/date +"%F.%T" | /usr/bin/tr -s : _

Re: [otrs] Backup/Restore

2009-05-05 Thread Stefano Coletta
- >> From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf > Of >> Stefano Coletta >> Sent: dinsdag 5 mei 2009 15:24 >> To: User questions and discussions about OTRS. >> Subject: Re: [otrs] Backup/Restore >> >> You should backup a

Re: [otrs] Backup/Restore

2009-05-05 Thread Frans Stekelenburg
1:39 ./var/article/2009/01/19/132/plain.txt <...> gr, Frans > -Original Message- > From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of > Stefano Coletta > Sent: dinsdag 5 mei 2009 15:24 > To: User questions and discussions about OTRS. > Subject:

Re: [otrs] Backup/Restore

2009-05-05 Thread Stefano Coletta
You should backup also the article dir in otrs/var directory if you separated the attachment storage from DB, otherwise all your messages will not have the attachments. Use something like: start_time=$(/bin/date +"%F.%T" | /usr/bin/tr -s : _) /bin/tar -cpjSf $start_time-otrsarticles.tar.bz2 /opt/

Re: [otrs] Backup/Restore

2009-05-05 Thread Maurício Ramos
..@otrs.org] On Behalf Of Maurice James Sent: segunda-feira, 4 de maio de 2009 22:47 To: otrs@otrs.org Subject: [otrs] Backup/Restore Isnt the backup/restore script supposed to back the entire OTRS installation up? I recently had a server crash and had to rebuild my OTRS installation from scrat

Re: [otrs] Backup/Restore

2009-05-05 Thread Frans Stekelenburg
Maurice James Sent: dinsdag 5 mei 2009 03:47 To: otrs@otrs.org Subject: [otrs] Backup/Restore Isnt the backup/restore script supposed to back the entire OTRS installation up? I recently had a server crash and had to rebuild my OTRS installation from scratch. When I restored the the OTRS installati

[otrs] Backup/Restore

2009-05-04 Thread Maurice James
Isnt the backup/restore script supposed to back the entire OTRS installation up? I recently had a server crash and had to rebuild my OTRS installation from scratch. When I restored the the OTRS installation using the resotre.pl script, the only tables that got restored was the article tables. All o

Re: [otrs] backup error, Application.tar.gz: file changed as we read it, failed

2008-06-04 Thread Lars Jørgensen
Hi Friedrich, You're placing your backup in the OTRS tree, and then backing up the backup as it is being written.. Place the backup somewhere else: backup.pl -d /var/otrs-backup -- Lars From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Frie

[otrs] backup error, Application.tar.gz: file changed as we read it, failed

2008-06-04 Thread Friedrich Nietzsche
Hi I'm trying out the backup script in otrs/scripts, but I get this error message: otrs:/usr/share/otrs/backup# /usr/share/otrs/scripts/backup.pl -d /usr/share/otrs/backup done Backup /usr/share/otrs/backup/2008-06-04_09-27/Config.tar.gz ... done Backup /usr/share/otrs/backup/2008-06-04_

Re: [otrs] OTRS backup failure question...

2008-04-14 Thread Martin Edenhofer
Hi Craig, On Apr 10, 2008, at 19:19 , Craig Meirick wrote: I am trying to get our OTRS system backed up using the instructions provided in the manual using the backup.pl script. Here is what I am getting when this is ran: nagios:/opt/otrs/scripts # ./backup.pl -d /backup/ Backup /backup//20

[otrs] OTRS backup failure question...

2008-04-10 Thread Craig Meirick
I am trying to get our OTRS system backed up using the instructions provided in the manual using the backup.pl script. Here is what I am getting when this is ran: nagios:/opt/otrs/scripts # ./backup.pl -d /backup/ Backup /backup//2008-04-10_11-56/Config.tar.gz ... done Backup /backup//2008-04-

RE: [otrs] Backup MySQL Cron

2008-03-25 Thread DAVAUT Benoit
Thank you for your help ! Benoit DAVAUT -Original Message- From: Simon Pearce [mailto:[EMAIL PROTECTED] Sent: mardi 25 mars 2008 15:07 To: User questions and discussions about OTRS.org Subject: [otrs] Backup MySQL Cron You can configure a weekly mysql backup with cron #crontab -e

[otrs] Backup MySQL Cron

2008-03-25 Thread Simon Pearce
You can configure a weekly mysql backup with cron #crontab -e And insert the following command: 30 3 * * 1 mysqldump -uroot -pyourpassword --all-databases | gzip > backup.sql.gz This command would backup your database to /root every Monday at 3:30.

Re: [otrs] Backup MySQL Cron

2008-03-25 Thread Nils Breunese (Lemonbit)
Op 25 mrt 2008, om 14:27 heeft DAVAUT Benoit het volgende geschreven: Thank you for your answer, but is it possible to OTRS internally ? I saw that there were folders and files of cron ... The OTRS user run some cronjobs, yes. But they aren't any more 'internal' than any other cronjobs as fa

RE: [otrs] Backup MySQL Cron

2008-03-25 Thread DAVAUT Benoit
OTRS.org Subject: Re: [otrs] Backup MySQL Cron DAVAUT Benoit wrote: > I have a question concerning database backup. > I want a weekly backup with a cron, but I don't know where integrate > my backup script (shell). > > Do you have an idea ? The Linux distributions that we use h

Re: [otrs] Backup MySQL Cron

2008-03-25 Thread Nils Breunese (Lemonbit)
DAVAUT Benoit wrote: I have a question concerning database backup. I want a weekly backup with a cron, but I don’t know where integrate my backup script (shell). Do you have an idea ? The Linux distributions that we use have /etc/cron.weekly, if you have that you could place your script

[otrs] Backup MySQL Cron

2008-03-25 Thread DAVAUT Benoit
Hello, I have a question concerning database backup. I want a weekly backup with a cron, but I don't know where integrate my backup script (shell). Do you have an idea ? Thanks for your help. Benoit DAVAUT Adoptez l'éco-attitude. N'imprimez ce mail que si c'est vraiment néces

[otrs] OTRS Backup for Windows

2008-03-21 Thread Pulver, Steve
run? Will this cause issues for us in the future? Thanks in advance. Steve From: Fisher, Michael Sent: Thursday, March 20, 2008 5:26 PM To: Clary, Steve; Pulver, Steve Subject: OTRS Backup Changes Steve, Steve-- I changed the backup script from doing the directory change in the

Re: [otrs] backup

2008-02-07 Thread swood
Andrew Meyer пишет: > > I am getting this when trying to run the backup script. > > > > [EMAIL PROTECTED]:/var/www/otrs2$ /usr/share/otrs/scripts/backup.pl --help > > Can't locate /etc/otrs/database.pm in @INC (@INC contains: > /usr/share/otrs/Kernel/cpan-lib /usr/share/otrs /etc/perl > /usr/loca

[otrs] backup

2008-02-07 Thread Andrew Meyer
I am getting this when trying to run the backup script. [EMAIL PROTECTED]:/var/www/otrs2$ /usr/share/otrs/scripts/backup.pl --help Can't locate /etc/otrs/database.pm in @INC (@INC contains: /usr/share/otrs/Kernel/cpan-lib /usr/share/otrs /etc/perl /usr/local/lib/perl/5.8.8 /usr/local/share/per

RE: [otrs] Backup and Restore - OTRS running on FreeBSD

2007-11-13 Thread Swearsky, Robert
PROTECTED] On Behalf Of Andy Lubel Sent: Tuesday, November 13, 2007 3:45 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Backup and Restore - OTRS running on FreeBSD What?? Are you saying the 'backup' script isn't working under freebsd? What shell are you

Re: [otrs] Backup and Restore - OTRS running on FreeBSD

2007-11-13 Thread Andy Lubel
What?? Are you saying the Œbackup¹ script isn¹t working under freebsd? What shell are you using? -Andy On 11/13/07 2:47 PM, "Swearsky, Robert" <[EMAIL PROTECTED]> wrote: > The instructions on the OTRS website provides Linux commands for Backup and > Restoring Application and Data files. Could

[otrs] Backup and Restore - OTRS running on FreeBSD

2007-11-13 Thread Swearsky, Robert
The instructions on the OTRS website provides Linux commands for Backup and Restoring Application and Data files. Could anyone provide the instructions on the FreeBSD platform? Thanks Bob Please be advised that no quotes, agreements or understandings involving Schuco will be binding unless an

RE: [otrs] backup on server 2003

2007-08-22 Thread Ron DeFulio
r to do so. Ron -Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peter Hoogkamer Sent: Wednesday, August 22, 2007 10:24 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] backup on server 2003 Hello Ron, Thanks for the information. I w

Re: [otrs] backup on server 2003

2007-08-22 Thread Peter Hoogkamer
PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nils > Breunese (Lemonbit) > Sent: Wednesday, August 22, 2007 9:28 AM > To: User questions and discussions about OTRS.org > Subject: Re: [otrs] backup on server 2003 > > Peter Hoogkamer wrote: > > > Here is what I thought. Whe

RE: [otrs] backup on server 2003

2007-08-22 Thread Ron DeFulio
tion data and the mysql data backed up regularly. Good Luck -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nils Breunese (Lemonbit) Sent: Wednesday, August 22, 2007 9:28 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] backup on

Re: [otrs] backup on server 2003

2007-08-22 Thread Nils Breunese (Lemonbit)
Peter Hoogkamer wrote: Here is what I thought. When I run backup.pl under Windows it cannot find "which" and that's a typical linux command for finding something in the linux system. Windows does not understand this. Oke, different solution then. Ok yeah, then backup.pl won't work under Window

Re: [otrs] backup on server 2003

2007-08-22 Thread Peter Hoogkamer
Hello Nils, Here is what I thought. When I run backup.pl under Windows it cannot find "which" and that's a typical linux command for finding something in the linux system. Windows does not understand this. Oke, different solution then. Peter 2007/8/22, Nils Breunese (Lemonbit) <[EMAIL PROTECTED]

Re: [otrs] backup on server 2003

2007-08-22 Thread Nils Breunese (Lemonbit)
Peter Hoogkamer wrote: We run Linux servers as well as Windows servers. But we installed on Windows. There could be commands in the backup.pl used from linux that are available on Windows. So that's why I asked. But I'll figure it out. Ah ok, so you're saying backup.pl is not working by defaul

Re: [otrs] backup on server 2003

2007-08-22 Thread Peter Hoogkamer
Hello Nils, We run Linux servers as well as Windows servers. But we installed on Windows. There could be commands in the backup.pl used from linux that are available on Windows. So that's why I asked. But I'll figure it out. Peter 2007/8/22, Nils Breunese (Lemonbit) <[EMAIL PROTECTED]>: > Peter

Re: [otrs] backup on server 2003

2007-08-22 Thread Nils Breunese (Lemonbit)
Peter Hoogkamer wrote: Maybe there could be a build in windows backup script of which I am not aware of. That's why. I don't understand what you mean. But we don't run Windows servers, so maybe that's why. Nils Breunese. PGP.sig Description: Dit deel van het bericht is digitaal onderte

Re: [otrs] backup on server 2003

2007-08-22 Thread Peter Hoogkamer
Hello Nils, Maybe there could be a build in windows backup script of which I am not aware of. That's why. Peter 2007/8/22, Nils Breunese (Lemonbit) <[EMAIL PROTECTED]>: > Peter Hoogkamer wrote: > > > I am running OTRS on a Windows Server 2003 machine and want to make a > > backup on my windows m

Re: [otrs] backup on server 2003

2007-08-22 Thread Nils Breunese (Lemonbit)
Peter Hoogkamer wrote: I am running OTRS on a Windows Server 2003 machine and want to make a backup on my windows machine. I have been thinking about making a batch file which executes perl and calls the /scripts/backup.pl. But isn't there an easier way to backup OTRS?? What's not easy about t

[otrs] backup on server 2003

2007-08-22 Thread Peter Hoogkamer
Dear list, I am running OTRS on a Windows Server 2003 machine and want to make a backup on my windows machine. I have been thinking about making a batch file which executes perl and calls the /scripts/backup.pl. But isn't there an easier way to backup OTRS?? Thanks, Peter ___

[otrs] Backup script can't find Config.tar.gz or Application.tar.gz

2006-12-14 Thread Stewart Midwinter
There's something peculiar going on in the backup script. I normally program in Python, not Perl, but it appears that the script is looking for Config.tar.gz in the folder where it is creating the backup. That doesn't make any sense! Also it looks like the backup script does not create Config.

[otrs] Backup script fails under Windows - solution

2006-12-14 Thread Stewart Midwinter
the backup script fails under Windows because it relies on 'which' and 'cp', neither of which are provided by Windows. Solution: install cygwin. Then, add the \cygwin\bin folder to your PATH environment variables. Also add \otrs\mysql\bin to the PATH so that the mysqldump command can be found.

RE: [otrs] Backup and restore OTRS on windows 2003

2006-10-02 Thread Peter van Beugen
PROTECTED] [mailto:[EMAIL PROTECTED] Namens David Young Verzonden: maandag 2 oktober 2006 21:02 Aan: otrs@otrs.org Onderwerp: FW: [otrs] Backup and restore OTRS on windows 2003   Hi,   I’m still waiting for a response to this question.   Thanks, David       From: [EMAIL

FW: [otrs] Backup and restore OTRS on windows 2003

2006-10-02 Thread David Young
Hi,   I’m still waiting for a response to this question.   Thanks, David       From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Young Sent: Tuesday, September 26, 2006 8:24 AM To: otrs@otrs.org Subject: [otrs] Backup and restore OTRS on windows 2003

[otrs] Backup and restore OTRS on windows 2003

2006-09-26 Thread David Young
Hi,   I need to move (migrate) OTRS and database to a new server and did not see any documentation for this process for windows server. Any help would be greatly appreciated.   Thank You,   David Young___ OTRS mailing list: otrs - Webpage: http://otrs.o

Re: [otrs] Backup

2006-07-06 Thread Bipin
Hi Please tell us how you execute the script. Before execute the script you must create a backup directory and it should specify on the script regards -- ___ Bipin Das Linux Administrator, Spectrum Softtech Solutions, Mahakavi G Road,Cochin-682011. Phone 0484 4082000.

RE: [otrs] Backup

2006-07-06 Thread Mamakwa M. Sefiri
Can some please advise me, I need to do backup on the system and I do not know how or where to start. I tried using the OTRS backup, the backup.pl but it does not work please help me Thanks -Original Message- From: Mamakwa M. Sefiri Sent: 19 May 2006 08:46 AM To: User questions and

RE: [otrs] Backup

2006-05-18 Thread Mamakwa M. Sefiri
Yes I did -Original Message- From: Richard Hinkamp - BeSite [mailto:[EMAIL PROTECTED] Sent: 19 May 2006 08:12 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Backup So did you create /backup? (not /opt/otrs/scripts/backup!) Richard Mamakwa M. Sefiri wrote: >

Re: [otrs] Backup

2006-05-18 Thread Richard Hinkamp - BeSite
So did you create /backup? (not /opt/otrs/scripts/backup!) Richard Mamakwa M. Sefiri wrote: I am running otrs on SUSE Linux. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://

RE: [otrs] Backup

2006-05-18 Thread Mamakwa M. Sefiri
I am running otrs on SUSE Linux. -Original Message- From: Jurgen de Wijs [mailto:[EMAIL PROTECTED] Sent: 18 May 2006 09:10 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Backup Mamakwa M. Sefiri schreef: > I have create a folder /backup under opt/otrs/sri

Re: [otrs] Backup

2006-05-18 Thread Jurgen de Wijs
Mamakwa M. Sefiri schreef: I have create a folder /backup under opt/otrs/sripts and it still gives me the error. Are you running OTRS on a Debian system by any chance? There is an error in the backup script as it is shipped with the Debian package. If you run Debian let me know. I can expla

Re: [otrs] Backup

2006-05-18 Thread Nils Breunese (Lemonbit Internet)
Op 18-mei-2006, om 14:42 heeft Mamakwa M. Sefiri het volgende geschreven: I have create a folder /backup under opt/otrs/sripts and it still gives me the error. /backup is a folder under /, not under /opt/otrs/scripts, so what you're trying won't work. Where to you want to backup to? To /b

Re: [otrs] Backup

2006-05-18 Thread Alexander Kardailsky
9 AM > To: User questions and discussions about OTRS.org > Subject: Re: [otrs] Backup > Mamakwa M. Sefiri wrote: >> I am want to do backups the system everyday >> >> I read the manual on how to back and when I run this command line >> >> ./backup.pl -d /backup/ &g

RE: [otrs] Backup

2006-05-18 Thread Mamakwa M. Sefiri
I have create a folder /backup under opt/otrs/sripts and it still gives me the error. -Original Message- From: Nils Breunese (Lemonbit Internet) [mailto:[EMAIL PROTECTED] Sent: 18 May 2006 11:29 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Backup Mamakwa M

Re: [otrs] Backup

2006-05-18 Thread Nils Breunese (Lemonbit Internet)
Mamakwa M. Sefiri wrote: I am want to do backups the system everyday I read the manual on how to back and when I run this command line ./backup.pl -d /backup/ I get an error directory:/backup Did you create /backup? I guess not. Nils Breunese. _

Re: [otrs] Backup

2006-05-18 Thread Richard Hinkamp - BeSite
I am want to do backups the system everyday I read the manual on how to back and when I run this command line ./backup.pl -d /backup/ I get an error directory:/backup We'll that's probably not the complete error message Does the /backup/ directory even exist? Doe you have write permission in

[otrs] Backup

2006-05-18 Thread Mamakwa M. Sefiri
I am want to do backups the system everyday   I read the manual on how to back and when I run this command line   ./backup.pl -d /backup/   I get an error directory:/backup   Thanks Mamakwa     ___ OTRS mailing list: otrs - Webpag

Re: [otrs] Backup on Windows

2006-02-19 Thread Mathieu CHATEAU
Saturday, February 18, 2006, 7:06:35 PM, you wrote: K> Hi, this might seem a bit naive, but we work with OTRS 2.0.4 on a Win2003 Server. We K> have a different win2003 server as our DC and IIS. I have 2 queries, any help would K> be greatly appriciated K> 1. How do we backup / restore OTRS on

[otrs] Backup on Windows

2006-02-18 Thread Karkhanis
Hi, this might seem a bit naive, but we work with OTRS 2.0.4 on a Win2003 Server. We have a different win2003 server as our DC and IIS. I have 2 queries, any help would be greatly appriciated 1. How do we backup / restore OTRS on windows. I need to backup all tickets, and also the configuration

[otrs] Backup on Windows

2006-02-15 Thread Karkhanis
Hi, this might seem a bit naive, but we work with OTRS 2.0.4 on a Win2003 Server. We have a different win2003 server as our DC and IIS. I have 2 queries, any help would be greatly appriciated 1. How do we backup / restore OTRS on windows. I need to backup all tickets, and also the configuration

[otrs] backup script not working

2005-10-03 Thread Danie Theron
Hi All , When I try and run the backup.sh (2.0 manual still refers to it as backup.pl btw) script I get the following error: ./backup.sh -j -b /opt/otrs/bin -c /opt/otrs/Kernel/Config/ -d /backup backup.sh - a backup script for OTRS <$Revision: 1.10 $> mkdir: cannot create directory `/backup/2

RE: [otrs] backup

2005-09-13 Thread West, Bradley G.
Title: RE: [otrs] backup From your previous forum post it looks like you are using Windows with OTRS and possibly Apache or IIS. A lot of this really depends on what database back end you have chosen or had chosen for you. Most likely MySQL from what I remember of the Windows package. What

[otrs] backup

2005-09-13 Thread Karkhanis
How do we take regular backup for this system In case the machine with the system crashes, is there a way we can use the backedup database and restore the system Ashutosh *** PAIN IS TEMPORARY, PRIDE FOREVER !! __ Yahoo! Ma

Re: [otrs] Backup restore error ERROR 1045: Access denied for user:'otrs@localhost'

2003-09-15 Thread Robert Kehl
Am Mon, 2003-09-15 um 13.17 schrieb [EMAIL PROTECTED]: > 13) again /scripts/restores.sh ... OK > 14) I can log in with my username, I see the Queues and so on > but the pop service doesnt work . > > I think I have to recutomize Config.pm and var/cron > Do you confirm ? No, Config.pm should b

Re: [otrs] Backup restore error ERROR 1045: Access denied for user:'otrs@localhost'

2003-09-15 Thread jerome
Thank you Robert for your answer OK you''re right. my former explantion was a bit shorten ... 1) I have  an OTRS 1.1.2 working on a little RH8 bos since 2 month, with the pop fct to get the tickets 2) i upgraded this installation to otrs 1.1.3 , OK ( rpm -U otrs.1.1.3.rpm) 3) i want to migrat

Re: [otrs] Backup restore error ERROR 1045: Access denied for user:'otrs@localhost'

2003-09-14 Thread Robert Kehl
- Original Message - From: <[EMAIL PROTECTED]> Sent: Saturday, September 13, 2003 6:59 PM > 1) OTRS 1.1.3 installed ok on the new server , but i stopped before > otrs/install.pl > the original otrs was 1.1.2 , and was upgraded ok I don't fully understand this. You updgraded a (preinsta

[otrs] Backup restore error ERROR 1045: Access denied for user: 'otrs@localhost'

2003-09-13 Thread jerome
Otrs on the old server , and tar the data : ok 3) untar the data ok on the new server 4) i tried to restore the data into the new otrs server httpd-2.0.40-21 perl-DBD-MySQL-2.1021-3 mysql-3.23.54a-11 mysql-server-3.23.54a-11 ./scripts/restore.sh /opt/otrs/bin /opt/otrs/Kernel/ /opt/otrs-backup

RE: [otrs] Backup Procedure

2003-07-29 Thread Covert, Jake
OTRS also comes with a nicely prepackaged backup script: ~otrs/scripts/backup.sh This worked great on my Redhat 8 box. -Original Message- From: Stefan Wintermeyer [mailto:[EMAIL PROTECTED] Sent: Tuesday, July 29, 2003 1:44 PM To: [EMAIL PROTECTED] Subject: Re: [otrs] Backup Procedure

Re: [otrs] Backup Procedure

2003-07-29 Thread Stefan Wintermeyer
Hi Charles, On Tue, Jul 29, Charles R. Rusty Thompson wrote: > Can anyone share a backup procedure for OTRS using MySQL on SUSE Linux > 8.1? I keep putting it off and we're too far into using it now to > have anything bad occur. :( You can use the MySQL documentation for the database backup. Hav

[otrs] Backup Procedure

2003-07-29 Thread Charles R. \"Rusty\" Thompson
Can anyone share a backup procedure for OTRS using MySQL on SUSE Linux 8.1? I keep putting it off and we're too far into using it now to have anything bad occur. :( ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pi