: Monday, 21 September, 2009 14:57:21
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
Yes, that is what we do, except we are using MSSQL and I’m running OTRS in a VM.
Nathan Campbell
Systems Administrator
Dallas Symphony Orchestra
Morton H. Meyerson Symphony Center
Schlegel
oun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Lev
Davidovich
Sent: Sunday, September 20, 2009 3:52 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
Ha ha - sorry "easy" was definitely the wrong word to use
tory
with everything in the otrs directory of 2.2.5)?
Many thanks for your continued support
Lev
From: Rory
To: User questions and discussions about OTRS.
Sent: Friday, 18 September, 2009 17:16:20
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machi
ganisation?
From: Nathan Campbell
To: User questions and discussions about OTRS.
Sent: Friday, 18 September, 2009 16:17:34
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
It might be better to say that OTRS setup on Windows with MSSQL
/ IIS isn’t difficult – “easy” would be to
s all about the database – once it’s all
> setup, you shouldn’t have to deal with modifying anything on the web server
> side when restoring a backup.
>
>
>
> Nathan Campbell
> Dallas Symphony Orchestra
>
> From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behal
otrs] Install OTRS 2.2.5 on Windows XP machine
Thank you Nathan - I appreciate your input - sometimes a late intervention can
be the most decisive one! ;-)
You have raised an issue that I must admit I had not considered until now..
Thinking about it, the only possible reason would be bec
.
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
Hi Michiel I have tried what you suggested but I am getting errors starting up
Apache when I replace the files in the otrs/otrs directory with the 2.2.5 files
of the same directory. As I explained in my most recent email I am unable to
support in our workplace)?
Thanks
_
From: Michiel Beijen
To: User questions and discussions about OTRS.
Sent: Wednesday, 9 September, 2009 11:12:31
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
Lev,
Yes, there are no longer windows INSTALLERS of 2.2 otrs available
)?
Thanks
From: Michiel Beijen
To: User questions and discussions about OTRS.
Sent: Wednesday, 9 September, 2009 11:12:31
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
Lev,
Yes, there are no longer windows INSTALLERS of 2.2 otrs available
directories to be able to restart Apache?
Or do I simply go on testing every subdirectory and every file - that could go
on for ever!
Best
Lev
From: Rory
To: User questions and discussions about OTRS.
Sent: Wednesday, 16 September, 2009 15:27:30
Subjec
Hi I am getting this message on the Windows command prompt when I try to
restart OTRS Services
“can’t open directory crontab.txt No such file or directory”
and Apache fails to start.
Below are the steps I have taken to reinstall version 2.2.5 from our live
Apache server to the latest Wind
__
From: Rory
To: User questions and discussions about OTRS.
Sent: Friday, 11 September, 2009 18:29:56
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
Actually, it might be in the config.pm. Somebody else may correct me
but the setting should be in the config.pm file as the
2009 18:29:56
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
Actually, it might be in the config.pm. Somebody else may correct me
but the setting should be in the config.pm file as the config.pm
values overwrite the default.pm values.
Rory
Support my 365 Challenge in aid of the
ndows path. Would that be
>>
>> C:\Program Files\OTRS\OTRS\
>>
>> ??
>>
>> ________________
>> From: Ralf Hildebrandt
>> To: otrs@otrs.org
>> Sent: Friday, 11 September, 2009 16:34:56
>> Subject: Re: [otrs] Install OTRS 2.2.5
> From: Ralf Hildebrandt
> To: otrs@otrs.org
> Sent: Friday, 11 September, 2009 16:34:56
> Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
>
> * Lev Davidovich :
>> Thanks I tried that and message I get on the command line is
>
f Hildebrandt
To: otrs@otrs.org
Sent: Friday, 11 September, 2009 16:34:56
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
* Lev Davidovich :
> Thanks I tried that and message I get on the command line is
>
> ERROR: /opt/otrs/RELEASE does not exist! This file is needed by
* Lev Davidovich :
> Thanks I tried that and message I get on the command line is
>
> ERROR: /opt/otrs/RELEASE does not exist! This file is needed by central
> system parts of OTRS. the system will not work without this file.
> Died at C:\Program Files\Kernel\Config\Defaults.pm line 2143
Why i
From: Rory
To: User questions and discussions about OTRS.
Sent: Friday, 11 September, 2009 16:17:05
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
If you look into the bin directory under your otrs directory you will
find the file otrs.setPassword.
Its a perl file so you need to
If you look into the bin directory under your otrs directory you will
find the file otrs.setPassword.
Its a perl file so you need to run it through a perl interpreter i.e.
Strawberry Perl that was installed by the OTRS installer.
Go to the otrs bin directory and try this from the command line;
"c:
* Lev Davidovich :
> thank you - please tell me what the code is for changing the password for
> r...@localhost.
Use otrs/bin/otrs.setPassword to change the password for r...@localhost
like Michiel said.
--
Ralf Hildebrandt
Geschäftsbereich IT | Abteilung Netzwerk
Charité - Universitätsmedi
scussions about OTRS.
> Sent: Friday, 11 September, 2009 12:32:35
> Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
>
> 1) Yes, its the apache service that you need to stop. You minght also
> want to stop the Cron Service as that could also be accessing files
> and prev
ted the database named otrs and then imported the dump. I think it
>> has
>> worked because when I did a
>>
>> 'show tables from otrs'
>>
>> query from the command prompt on my test machine 93 tables were
>> displayed.
>>
>> How do
so much! :-)
From: Rory
To: User questions and discussions about OTRS.
Sent: Friday, 11 September, 2009 9:23:32
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
I think you can be pretty confident that the dump worked. 93 tables is
pretty promis
>
> Lev
>
> From: Rory
> To: User questions and discussions about OTRS.
> Sent: Thursday, 10 September, 2009 15:24:33
> Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
>
> Have a look at the ot
r questions and discussions about OTRS.
Sent: Thursday, 10 September, 2009 15:24:33
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
Have a look at the otsr.sql file in notepad (or a better text editor
if you have one).
I just did a dump from my own otrs DB and this is the st
t the dump
> into it?
>
> Thanks a lot
>
> Lev
> ________________
> From: Rory
> To: User questions and discussions about OTRS.
> Sent: Wednesday, 9 September, 2009 15:48:30
> Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
>
> If I r
o create a database called otrs first and then import the dump into
it?
Thanks a lot
Lev
From: Rory
To: User questions and discussions about OTRS.
Sent: Wednesday, 9 September, 2009 15:48:30
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
If I
se, and
> load your backup database from live".
>
> Is this something I do after the installation, or during it?
> Thank you
>
>
> From: Michiel Beijen
> To: User questions and discussions about OTRS.
> Sent: Wednesday, 9 September
1
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
Lev,
Yes, there are no longer windows INSTALLERS of 2.2 otrs available,
because of issues with one of the bundled components.
On the download servers you can download every source version back to 0.5 beta!
[http://ftp.otrs.org/pub/otrs/]
But I am not trying to upgrade - it is a fresh install.
From: Shawn Beasley
To: User questions and discussions about OTRS.
Sent: Wednesday, 9 September, 2009 13:04:29
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
Hi,
On 09.09.2009, at 12:37
Hi,
On 09.09.2009, at 12:37, Lev Davidovich wrote:
Thanks a lot Rory and Michael! I'll see how I get on by using the
installer and then changing the DB and OTRS distributed files.
Try an upgrade! OTRS Upgrade on Windows Final
--
Shawn Beasley
sh...@otrs.org
Computers make work that one w
ly (using the instructions that Afshar Mohebbi has posted )
> - is that correct?
>
> Thank you
>
> From: Michiel Beijen
> To: User questions and discussions about OTRS.
> Sent: Wednesday, 9 September, 2009 10:36:46
> Subject: Re: [otrs] Install OTRS 2.2.5 o
has posted )
> - is that correct?
>
> Thank you
>
> From: Michiel Beijen
> To: User questions and discussions about OTRS.
> Sent: Wednesday, 9 September, 2009 10:36:46
> Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
>
> Hi
Very ingenious - you mean how to create version 2.2.5 from 2.4?!! ;-)
From: Michiel Beijen
To: User questions and discussions about OTRS.
Sent: Wednesday, 9 September, 2009 11:12:31
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
Lev,
Yes
From: Michiel Beijen
> To: User questions and discussions about OTRS.
> Sent: Wednesday, 9 September, 2009 10:36:46
> Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
>
> Hi Lev,
>
> Due to licensing issues there are no longer old Windows installers
> earlier
: Michiel Beijen
To: User questions and discussions about OTRS.
Sent: Wednesday, 9 September, 2009 10:36:46
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
Hi Lev,
Due to licensing issues there are no longer old Windows installers
earlier than 2.3.x available for download.
Afshar Mohebbi
Hi Lev,
Due to licensing issues there are no longer old Windows installers
earlier than 2.3.x available for download.
Afshar Mohebbi has posted instructions for setting up OTRS on Windows;
http://afsharm.blogspot.com/2009/03/installing-otrs-active-perl-on-windows.html
(but this is with Microsoft
Hi I want to install OTRS 2.2.5 on a Windows XP test machine as that is the
version we have on the live server.
The automatic installer on the following page
http://www.otrs.org/download/
is only for the latest version.
Is there an automatic installer I can find for installing 2.2 on Windows?
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