Probably not. OTRS is not just a web application, it needs root access,
cron, access to the Apache configuration and a whole bunch of perl
libraries. It's best to install it on a dedicated system that you have full
control over.
Steve
On 12 December 2011 14:02, Emmanuel Olivo wrote:
> **
>
> D
Dear
As ORTS can install the program on my webhost provides me Tecero person?
regards-
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Dear friends,
Weeks ago I put an manual about Installing OTRS 2.3.x on MS Windows Vista,
IIS 7.0 and MS SQL Server 2008 in my blog in Persian (Farsi). Now I provided
an English version and put it in my blog too.
Persian (Farsi) version: http://afsharm.blogspot.com/2009/02/otrs.html
English Versio
Dear OTRS lovers!
I have prepared a detailed instruction about Installing OTRS and Perl on
Windows Vista and have put it in my blog. There is also a PDF version
available. This manual is written in Persian (Farsi) but I can produce an
English version if anyone needs.
Weblog address:
http://afshar
Thanks for your reply, Steven.
I haven't really taken into account teh stuff with mod_perl... You're
right... The problem such hosting style tends to be considerable more
expensive as compared to the traditional ones.
Thank you one more time,
Harry
On Thu, Jul 10, 2008 at 1:45 PM, Steven Ca
Harry Cruz wrote:
I'd like to have OTRS installed on a perl-enabled hosting service... The
point is, there are Cron jobs which need to be performed... but my host
won't allow me to move around with server configurations How could I
proceed?
Which host would you recommend?
In order to ge
Hello, you all!
I'd like to have OTRS installed on a perl-enabled hosting service... The
point is, there are Cron jobs which need to be performed... but my host
won't allow me to move around with server configurations How could I
proceed?
Which host would you recommend?
Thanks for any cooper
Hi Shawn,
i have tried both versions. With RPM i have unsolvable dependencies on 2
perl modules, which are not required (otrs.checkModules)
I had run SetPermissions.sh. I can reach the directories and show them
in browsers, but if any skript calls a *.pm there are internal server
errors.
Sha
Hi Marco,
Sysinfos:
OS: openSuse 10.2
apache 2.2
mod_perl 2
Did you install using the tarball or the RPM. In the first case, you
should have run bin/SetPermissions. Please run this and see if it helps.
--
Shawn Beasley
((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg
Fon:
Sysinfos:
OS: openSuse 10.2
apache 2.2
mod_perl 2
I can call *.pl files in cgi-bin of otrs. But when the *.pl file calls
any *.pm file in /otrs/Kernel/System/Web/ there occures the serevr error.
If I call the *.pl file in a terminal, the output is a full qualified
html-site. But the browser on
Hi Marco,
Good morning to everybody,
I have decided to use the OTRS-Framework for my Server.
I have tested OTRS local on my pc with localhost apache. There were no
problems.
Now I want to run OTRS under a virtual server with apache, mod_perl etc.
But everytime I call `http://www.domain.de/otr
Good morning to everybody,
I have decided to use the OTRS-Framework for my Server.
I have tested OTRS local on my pc with localhost apache. There were no
problems.
Now I want to run OTRS under a virtual server with apache, mod_perl etc.
But everytime I call `http://www.domain.de/otrs/index.pl`
Did anyone succeed with an installation of OTRS on a Dreamhost server?
If Yes, I would be grateful for a little HOW-TO.
Robert Pankowski
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i try but you have to fix manually apache config (if you don't do it you cannot
use /otrs virtual directory)MSN: [EMAIL PROTECTED]: http://www.consadori.com
> Date: Sun, 16 Sep 2007 22:09:51 +0100> From: [EMAIL PROTECTED]> To:
> otrs@otrs.org> Subject: [otrs] Installin
Hi all,
are there any specific condiderations to be made in order to install
OTRS on Ubuntu?
/Johan
--
Johan Gotting
Hälltorp Landet
S-663 41 Hammarö
Mobile: 0733-275063
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Newbie here... I have searched for the install info and can not find
it. Is there a straight forward doc for installing OTRS on Mac OS X
10.4.9 someone can point me towards? Any horror stories? I have
seen some that assume you know about Unix and I am not to stong there
to know the diffe
Hello,
I would like to install OTRS on a Windows 2000 system that
already has Apache, Perl and mysql installed. Is there a doc or help to
do that ?
Thanks in advance
Thierry
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On 19 Dec 2005, at 11:47, antonio D'Amico wrote:HiIs it possible to run OTRS on a OSX Tiger server, if sowhat is the easiest way to go about installing this on OSXYes, it does work. We're running it on OS X server.Does OTRS need to be re-complied for OSX 10.4 ?It's all written in Perl, so you don'
HiIs it possible to run OTRS on a OSX Tiger server, if sowhat is the easiest way to go about installing this on OSXDoes OTRS need to be re-complied for OSX 10.4 ?Kind RegardsAntonio D'AmicoApple IMC Southern Africa12 Charles CrescentEastgate Ext. 4, Sandton 2196P.O. Box 3208Northcliff, 2115South A
egards
>
> Are Hoel
> Systems Administrator
> Telio AS - www.telio.no
>
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
> Of Andrew Blackstone Sent: 4. april 2005 23:41 To: User questions and
> discussions about OTRS. Subject: [
t: 4. april 2005 23:41
To: User questions and discussions about OTRS.
Subject: [otrs] Installing OTRS
I am installing OTRS 1.3.2 and when trying to use the installer.pl I get
the warning...
"Kernel/Config.pm isn't writable!"
Then it follows with the comment,
"If you wan
I am installing OTRS 1.3.2 and when trying to use the installer.pl I get
the warning...
"Kernel/Config.pm isn't writable!"
Then it follows with the comment,
"If you want to use the installer, set the Kernel/Config.pm writable for
the werserver user!"
I've searched around in the Kernel/Confi
Hi
How does one go about installing OTRS 1.3.2 for SLES 9 for
x86_64. The RPMs available seem to be for i386. Any advice would be greatly
appreciated.
Thank you in Advance
Janak
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id a
fresh install with standards first (MySQL 3.23), then updated MySQL...
Hth,
Edgar
-Oorspronkelijk bericht-
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Laurent
GALAIS
Verzonden: donderdag 23 december 2004 10:26
Aan: otrs@otrs.org
Onderwerp: [otrs] Installing OTRS with Apache2 and My
ember 2004 10:26
Aan: otrs@otrs.org
Onderwerp: [otrs] Installing OTRS with Apache2 and Mysql 4.1.xx
Hello,
I'm trying to install OTRS 1.3.2 on Suse Linux 8.2 glibc2.3
(otrs-1.3.2-01.i386.rpm) with the following constraint:
- Apache2
- MySql 4.1
Looks like the rpm dependencies needed are Apa
Hello,
I'm trying to install OTRS 1.3.2 on Suse Linux 8.2 glibc2.3
(otrs-1.3.2-01.i386.rpm) with the following constraint:
- Apache2
- MySql 4.1
Looks like the rpm dependencies needed are Apache(1) and MySql 3.23 by default.
Making this work with Apache2 is easy but MySql is a little bit more tri
My error was resolved this morning.
It turns out that we were already running mod_perl in Apache2 and that
instead of the documented: Apache::Registry, mine had to be modified
to ModPerl::Registry to make it work.
-Rob
--
Robert A. Pickering Jr.
Managed to progress this. I had inadvertently included
the wrong Apache otrs include. So I was running Apache
V2 onwards and I had put the V1.3 section in.
Resolving this allowed me to progress through the
installation etc. to a stage where I can now login via
Apache.
I did notice the mod_perl pr
It's hard to tell what error you're truly getting from these logs.
I'm currently in the middle of my installation, and I know the problem
is mod_perl because my Apache error_log states that it cannot resolve
Apache::Registry.
Take a look at your Apache error_log (mine was in
/var/log/httpd/erro
I 've got otrs running on REdhat advanced server v3.
I can only recommend to do the installation from source and not the rpm
install.
Don't use the web installer and just follow the INSTALL docs in the
otrs source dir.
One thing that is not in the docs is if you are going to use mod_perl
with
use lib qw(/srv/www/perl-lib);
The above helped with specific errors during apache startup, about not
finding this or that perl library.
Hope the above helps you even a little.
Regards,
Rick
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Wednesday, July 14,
Hello,
I am struggling to get this working. Below is a brief
summary of what I have done so far. My problem arises
when I attempt to access
http://localhost/otrs/installer.pl
I get the following in Apache:
Internal Server Error
The server encountered an internal error or
misconfiguration and was
PROTECTED]
Subject: [otrs] Installing OTRS on OS 10.3 server
Trying to setup OTRS on OS 10.3 Server.
Anyone out there have any previous experience or documentation they
would like to share?
Scott
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Trying to setup OTRS on OS 10.3 Server.
Anyone out there have any previous experience or documentation they would
like to share?
Scott
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good performance on our SLES8 (S390, 64bit)
Volker
-Ursprüngliche Nachricht-
Von: Stig Graasbøl Rasmussen [mailto:[EMAIL PROTECTED]
Gesendet: Montag, 22. März 2004 12:28
An: '[EMAIL PROTECTED]'
Betreff: [otrs] Installing OTRS on SuSE SLES8
Hi,
I have just downloaded the n
Title: Message
Hi,
I have just
downloaded the newest OTRS RPM for SUSE Linux (OTRS
1.2.2 for SuSE Linux 8.x RPM) and is trying to install it on my SLES8
system.
But while installing
from YAST it says that I have conflicts and need to have som perl modules. The
OTRS manual says that some P
On Wed, Feb 18, 2004 at 01:30:43PM -0700, Daniel Selders wrote:
> I would like to find out if anyone could explain to me how to
> reconfigure otrs to work from a user account at an ISP.
>
> Because it is an account at an ISP that means:
> --no access to root
> --cannot make an OTRS specific user
Hello,
I would like to find out if anyone could explain to me how to
reconfigure otrs to work from a user account at an ISP.
Because it is an account at an ISP that means:
--no access to root
--cannot make an OTRS specific user
--cannot put scripts anywhere but within my home directory.
What I h
Does anyone know if
OTRS can be installed on Hosts like: STRATO, 1&1, DOMAINFACTORY etc.
?
I tried to install
OTRS after un-taring the archive to my HD. I used my FTP-Tool to upload the
files onto my webspace.
I uploaded the full
un-tared and unchanged OTRS folder (with all its content),
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