Re: [otrs] OTRS freeze tickets its creation time is future than server time

2013-02-11 Thread Esteban Monge
>>> On 3 February 2013 15:11, Esteban Monge >>> wrote: Thanks Steve. My server is a VM under VMWare, maybe sys admin can put a politic to sync time in different way to my Debian, generally time changes at 6p.m. I tried with NTP server but sometimes don't works good an

Re: [otrs] OTRS freeze tickets its creation time is future than server time

2013-02-03 Thread Steven Carr
On 3 February 2013 15:43, Esteban Monge wrote: > Right!!! I installed these Open VM Tools in my VM. Maybe the problem is > that the sysadmin had sync NTP from VMWare to Costa_Rica time but I > configured to Panama time. I have seen that tickets put a time in negative > around to 60 minutes, differ

Re: [otrs] OTRS freeze tickets its creation time is future than server time

2013-02-03 Thread Esteban Monge
> On 3 February 2013 15:11, Esteban Monge wrote: >> Thanks Steve. >> >> My server is a VM under VMWare, maybe sys admin can put a politic to >> sync >> time in different way to my Debian, generally time changes at 6p.m. I >> tried with NTP server but sometimes don't works good and the time need >>

Re: [otrs] OTRS freeze tickets its creation time is future than server time

2013-02-03 Thread Steven Carr
On 3 February 2013 15:11, Esteban Monge wrote: > Thanks Steve. > > My server is a VM under VMWare, maybe sys admin can put a politic to sync > time in different way to my Debian, generally time changes at 6p.m. I > tried with NTP server but sometimes don't works good and the time need > changed ma

Re: [otrs] OTRS freeze tickets its creation time is future than server time

2013-02-03 Thread Esteban Monge
> You shouldn't need to use cron to keep your time in sync, you can just > install ntpd and configure it to synchronise time with at least 3 > global NTP servers (see pool.ntp.org). But you might want to find out > why your clock keeps losing time in the first place as that could > indicate bigger

Re: [otrs] OTRS freeze tickets its creation time is future than server time

2013-02-02 Thread Michiel Beijen
Typically, the best way to keep time in sync on VMWare guests is by installing and using VMware tools. On Sat, Feb 2, 2013 at 8:19 PM, Steven Carr wrote: > You shouldn't need to use cron to keep your time in sync, you can just > install ntpd and configure it to synchronise time with at least 3 >

Re: [otrs] OTRS freeze tickets its creation time is future than server time

2013-02-02 Thread Steven Carr
You shouldn't need to use cron to keep your time in sync, you can just install ntpd and configure it to synchronise time with at least 3 global NTP servers (see pool.ntp.org). But you might want to find out why your clock keeps losing time in the first place as that could indicate bigger issues wit

[otrs] OTRS freeze tickets its creation time is future than server time

2013-02-02 Thread Esteban Monge
Hello: I have problems with OTRS, we have Debian GNU/Linux in ESX with a cron task for sync time with ntpdate, runs each five minutes, I configured php with timezone (America/Panama). But for any reason time in machine changes, if between five minutes of next ntpdate update OTRS receive a new tic