Re: [sipx-users] how do I diagnose outbound call plan problems?

2010-01-18 Thread Todd Hodgen
gateway to that Dial Rule. Now, that gateway, when selected, can use those dial plan rules for dialing. From: Michael Scheidell [mailto:scheid...@secnap.net] Sent: Monday, January 18, 2010 10:30 AM To: Todd Hodgen Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] how do I diagnose

Re: [sipx-users] how do I diagnose outbound call plan problems?

2010-01-18 Thread Todd Hodgen
You can disable access to all gateways on an individual phone, and then enable just the one you are working on to test it. The question will be is it accessing the gateway and getting denied by the gateway, or is it getting denied by sipXecs because of a dial string issue, lack of permission, etc.

Re: [sipx-users] AudioCodes MP-118 and SipX

2010-01-17 Thread Todd Hodgen
users will have to be in the assigned group to access it. That is where I would start looking. -Original Message- From: Andrew Cotter [mailto:andrew.cot...@somersetcapital.com] Sent: Sunday, January 17, 2010 7:24 PM To: 'Todd Hodgen'; 'Josh Patten' Cc: sipx-users@list.s

Re: [sipx-users] AudioCodes MP-118 and SipX

2010-01-17 Thread Todd Hodgen
Nice catch Josh, thanks. -Original Message- From: Josh Patten [mailto:jpat...@co.brazos.tx.us] Sent: Sunday, January 17, 2010 2:21 PM To: Todd Hodgen Cc: 'Andrew Cotter'; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] AudioCodes MP-118 and SipX You mentioned you a

Re: [sipx-users] Indirect Extension Dialing (via Auto Attendent) not working

2010-01-17 Thread Todd Hodgen
Do your configuration tests all pass (Diagnostics/Configuration tests)? Does a Preflight test pass as well? From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of John Buswell Sent: Sunday, January 17, 2010 10:56 AM To: Tony Graziano Cc: sipx-u

Re: [sipx-users] AudioCodes MP-118 and SipX

2010-01-17 Thread Todd Hodgen
You haven't indicated how you have programmed the MP-118, so not clear if you manually configured it, or used a configuration from sipXecs. And, is this a purely FXO product and not mixed fxo/fxs? My recommendation is to start with Sipxecs and configure the MP-118 with their template. Once this

Re: [sipx-users] Trying to regester an external line cisco 7960

2010-01-16 Thread Todd Hodgen
p you with figuring out how you transition from one system to the other. Haven't worked with Skype, so I don't know their specifics. Hope this helps. From: Michael Scheidell [mailto:scheid...@secnap.net] Sent: Saturday, January 16, 2010 11:52 AM To: Todd Hodgen; sipx-users

Re: [sipx-users] Trying to regester an external line cisco 7960

2010-01-16 Thread Todd Hodgen
p.net] Sent: Saturday, January 16, 2010 11:30 AM To: Todd Hodgen Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Trying to regester an external line cisco 7960 My first shot at sipx, so, let me make sure I do it right. I can't set permission on a trunk(gateway), but can create

Re: [sipx-users] Trying to regester an external line cisco 7960

2010-01-16 Thread Todd Hodgen
: Todd Hodgen Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Trying to regester an external line cisco 7960 My first shot at sipx, so, let me make sure I do it right. I can't set permission on a trunk(gateway), but can create a private group and just put that user in the group,

Re: [sipx-users] Trying to regester an external line cisco 7960

2010-01-16 Thread Todd Hodgen
How about making that external line just another trunk, and then give permission to use that trunk just to that phone by putting it in its own group? It might be a simple workaround. From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Micha

Re: [sipx-users] User Forwarding

2010-01-15 Thread Todd Hodgen
Tony, I think that Geoff has given you a good solution. Go to Auto Attendant, define a new auto attendant. Go to Dial plan, build a new dial plan, using the auto attendant, assign it an extension number. Then, you can forward no answer to that extension number, which is an auto attendant. Should

Re: [sipx-users] Default action for auto attendant

2010-01-14 Thread Todd Hodgen
Look at Features / Auto Attendants / Options. Transfer on Failures. -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of mkitchin.pub...@gmail.com Sent: Thursday, January 14, 2010 8:42 AM To: sipx-users@list.sipfoundr

Re: [sipx-users] sipx ini ERROR for mediant 2000

2010-01-11 Thread Todd Hodgen
Actually, if you look further, D is an invalid option. FramingMethod_x (Framing Method) Same as "FramingMethod" for a specific Trunk ID (x = 0 to 7) Their documentation is a bid confusing, I guess you have to read more of it in detail. -Original Message- From: sipx-users-boun...@list.sip

Re: [sipx-users] sipx ini ERROR for mediant 2000

2010-01-11 Thread Todd Hodgen
According to the Audio Codes documention, 0 & D both specify Extended Superframe with CRC6. Are you sure that was your problem? FramingMethod (Trunk Settings>Framing Method) For T1 0 or D = Extended super frame with CRC6 (default) 1 or B = Super frame D4, F12 (12-Frame multiframe) A = F4 (4-Fr

Re: [sipx-users] Can't dial between SIP handsets but get dial tone

2010-01-11 Thread Todd Hodgen
In the configuration of the phones, did you set them to domain name, or Fully Qualified Domain Name. It needs to be Domain name, it will get the FQDN from our srv records in DNS. Personally, I'd look there. From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundr

Re: [sipx-users] Has Development Stopped

2010-01-08 Thread Todd Hodgen
There is a ton of development going on with sipXecs today. The developers list is very active with work that is being done. The roadmap at sipXecs outlines what is being done as well. There was an announcement on this list just a few weeks ago with regards to Avaya's commitment to the project

Re: [sipx-users] polycom 650 multiple registered lines & checking voicemail

2010-01-08 Thread Todd Hodgen
Doing that with Polycom 450 phones. No issues. Two lines per phone. V3.1.3c split from pcom. From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Picher, Michael Sent: Friday, January 08, 2010 1:31 PM To: sipx-users@list.sipfoundry.org Subj

Re: [sipx-users] Voicemail messages

2010-01-08 Thread Todd Hodgen
Are you not able to log into the voicemail using their extension number and password via a telephone to change the greeting? If you don't know their password, you can change it in their profile and then access the voicemail box from any telephone on the system, without having to get down into the

Re: [sipx-users] [sipX-dev] Handling firmware for Polycoms in a mixed legacy/non-legacy environment

2010-01-07 Thread Todd Hodgen
From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano Sent: Thursday, January 07, 2010 11:10 AM To: Eric Varsanyi Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] [sipX-dev] Handling firmware for Polycoms in a mixed

Re: [sipx-users] No G.711 = no Polycom HD voice?

2010-01-05 Thread Todd Hodgen
Why not have the G722 as first option, G729 as second option, and then G711 as third option. This should put internal G722 to G722 compliant phones working on that CODEC. Then, when they leave the system to systems that don't support G722, they will go to G729 next. The devices will do their own

Re: [sipx-users] multi site deployment

2010-01-05 Thread Todd Hodgen
Nathan, The best thing to do right now is to get a complete trace of these failed calls. Clear your logs, regenerate the failed calls and grab a merged Xml file. With that, I'm sure someone on this list will be able to point you in the right direction fairly quickly. My guess is that you do

Re: [sipx-users] 407 errors from voip.ms with no response from our side

2010-01-04 Thread Todd Hodgen
Voip.ms does work with version 4.0.x as well as version 4.1.x. I've used it with both on several servers, as that is what I test with. I find that I get better results with them if I use their IP address rather than their FQDN. Under Devices/Gateway, ITSP Account, I have all of the defaults mark

Re: [sipx-users] Fwd: Inbound Call not hanging up

2010-01-02 Thread Todd Hodgen
ntial problems. From: Picher, Michael [mailto:mpic...@cmctechgroup.com] Sent: Saturday, January 02, 2010 5:50 PM To: Todd Hodgen; Chris Rawlings; sipx-users@list.sipfoundry.org Subject: RE: [sipx-users] Fwd: Inbound Call not hanging up That's a method I use for routing to a live attendant

Re: [sipx-users] Fwd: Inbound Call not hanging up

2010-01-02 Thread Todd Hodgen
Why do you have the Alias answered by a Phantom Ext, and then forward to an Autoattendant? You can place that Alias number in the Auto-Attendant so that it goes directly to the Auto-Attendant and accomplish the same thing. Doubt if this is related to your issue, but seems like an extra unnecessary

Re: [sipx-users] Bulk User Account

2010-01-02 Thread Todd Hodgen
Yes, you can import the user accounts. Create one user account, assign them a phone and then export the list. That will give you the format. There are also instructions on the right side of the screen. Go to System, Import/Export. From: sipx-users-boun...@list.sipfoundry.org [mailto:sip

Re: [sipx-users] [sipX-dev] (#) button does not work in dialing feature

2009-12-31 Thread Todd Hodgen
Octothorpe? I've not heard it called that Scott. I love it. Me thinks you've got the Telecom Dictionary in your Library. -Original Message- From: sipx-dev-boun...@list.sipfoundry.org [mailto:sipx-dev-boun...@list.sipfoundry.org] On Behalf Of Scott Lawrence Sent: Thursday, December 3

Re: [sipx-users] 404 Not Found for Inbound Calls

2009-12-29 Thread Todd Hodgen
It could be many things, and speculating for you won't fix the issue. Last week I had that error because of a MOH issue. Hear it is in a nutshell - Client Error (4xx): The request contains bad syntax or cannot be fulfilled at the server.404 specifically is Not Found. You will need to do a tr

Re: [sipx-users] Need to restart sipxecs weekly

2009-12-29 Thread Todd Hodgen
There is nothing really helpful here that would allow for any troubleshooting for your issue. The fact that calls don't go out or in is an indication of an issue that will be logged. What is in those logs will point to where the issue is. When calls are not going out, you will need to make a call

Re: [sipx-users] Click to Call

2009-12-28 Thread Todd Hodgen
I'd start by looking at that import file to see if there are any other trailing or leading spaces, etc. I'd also look at the format of that number you are trying to dial, try taking out the parens, the hyphens, etc. to get to just digits, and then ensure that those digits are in a dial plan somewh

Re: [sipx-users] Inbound Call not hanging up

2009-12-24 Thread Todd Hodgen
e ever had this issue on any other version before. On Thu, Dec 24, 2009 at 12:57 PM, Todd Hodgen wrote: Chris, Try to configure that AA to call a phantom extension. Have that Phantom extension ring as a forward to those 4 phones instead of using the hunt group. This might work for you rathe

Re: [sipx-users] Inbound Call not hanging up

2009-12-24 Thread Todd Hodgen
Chris, Try to configure that AA to call a phantom extension. Have that Phantom extension ring as a forward to those 4 phones instead of using the hunt group. This might work for you rather than the hunt group. Can you explain the ACD service in more detail. Is that an issue related to this hun

Re: [sipx-users] Is a user able to diable VM himself? - Featurerequest for this purpose.

2009-12-21 Thread Todd Hodgen
Luckily, there is an unlimited supply of extension on the PBX. Can’t beat the price either. From: Picher, Michael [mailto:mpic...@cmctechgroup.com] Sent: Monday, December 21, 2009 11:44 PM To: Todd Hodgen; Rene Pankratz Cc: sipx-users@list.sipfoundry.org Subject: RE: [sipx-users] Is a user

Re: [sipx-users] Is a user able to diable VM himself? - Featurerequest for this purpose.

2009-12-21 Thread Todd Hodgen
button on the phone to forward the main extension to the secondary extension with the voicemail box. From: Picher, Michael [mailto:mpic...@cmctechgroup.com] Sent: Monday, December 21, 2009 11:23 PM To: Rene Pankratz; Todd Hodgen Cc: sipx-users@list.sipfoundry.org Subject: RE: [sipx-users] Is a

Re: [sipx-users] Connect two SipXecs systems together.

2009-12-21 Thread Todd Hodgen
at the top, you will need to put in the 4+first digit of extension, and then assign your dial plan that was assigned under system/dial plan. -Original Message- From: steven warner [mailto:stevenwar...@gmail.com] Sent: Monday, December 21, 2009 10:50 PM To: Todd Hodgen Subject: Re: [

Re: [sipx-users] Connect two SipXecs systems together.

2009-12-21 Thread Todd Hodgen
merge-logs This will create a merged.xml file. Open that file in sipxviewer. Are you sure the ports are open in your firewall for these calls? -Original Message- From: steven warner [mailto:stevenwar...@gmail.com] Sent: Monday, December 21, 2009 10:26 PM To: Todd Hodgen Subject: Re:

Re: [sipx-users] Connect two SipXecs systems together.

2009-12-21 Thread Todd Hodgen
it worked fine. -Original Message- From: steven warner [mailto:stevenwar...@gmail.com] Sent: Monday, December 21, 2009 8:51 PM To: Todd Hodgen Subject: Re: [sipx-users] Connect two SipXecs systems together. Hi Todd, I must be missing something. If Site A calls site B, how does Site B kn

Re: [sipx-users] Connect two SipXecs systems together.

2009-12-21 Thread Todd Hodgen
Start with your DNS. Can you see the the Other side from each site? When you connect these site to sites up, they are assumed to be trusted, so no password is required. You couldn't get in if they didn't explicitely let you in. Your dial plan seem accurate. -Original Message- From: sip

Re: [sipx-users] Phone Group vs Individual Phone Configuration (again)

2009-12-21 Thread Todd Hodgen
If you make changes to an individual phone, it will overwrite your Group Configuration. If you configure it via a browser, it will overwrite the sipXecs individual configuration. It actually works very well at a group level, and no configurations are required at an individual level unless you

Re: [sipx-users] Avaya and sipXecs

2009-12-20 Thread Todd Hodgen
You can buy boat anchors on Ebay... -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of shouldbe q931 Sent: Sunday, December 20, 2009 5:48 PM To: sipx-users Subject: Re: [sipx-users] Avaya and sipXecs On Sat, Dec

Re: [sipx-users] Is a user able to diable VM himself? - Feature request for this purpose.

2009-12-20 Thread Todd Hodgen
I see a problem here worth considering. If sipXecs is designed as a business telephone system, then the business owner needs to be able to maintain some control over their business, and how the business uses the telephone system. By giving the end user access to any and all controls, you are effe

Re: [sipx-users] Attendant Console/software

2009-12-17 Thread Todd Hodgen
Voice Operator Panel works nicely. $400. Supports a tethered phone, which provides for much higher voice quality than running it on a PC. Seems to be a solid product. http://www.joher.com/voiceoperatorpanel.shtml From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@

Re: [sipx-users] Multiple DIDs

2009-12-14 Thread Todd Hodgen
Some basic understanding here is in order. When you set up your ITSP bridge, all of the calls are set to go to the operator. Remove the Operator from the SBC configuration for SipXbridge. Next, you need to assign the main number. If you want it to go to the autoattendant, then configure i

Re: [sipx-users] SIP DID Routing

2009-12-14 Thread Todd Hodgen
Jordon, You won't be able to assign that DID directly to a conference extension, as they don't have an alias configuration available. You can create a phantom extension, assign the DID to it as an Alias, and then set up a forwarding rule for that extension to your conference number. Works great

Re: [sipx-users] What do I need to set for Vitelity to work?

2009-12-13 Thread Todd Hodgen
I recall that someone else was having this issue in the past, and they were able to get Vitality to change the port for them. You need things to arrive on 5080 if you want the SipXbridge to be involved, to support thinks like Refer. From: sipx-users-boun...@list.sipfoundry.org [mailto:si

Re: [sipx-users] Users Phone Status App

2009-12-13 Thread Todd Hodgen
Yes, Voice Operator Panel does have several versions of their product. One is a PC Console, the others are slimmed down products that are licensed for individual users desks that provides click to call, presence, etc. I believe those features are part of the XMPP implementation as well, but I

Re: [sipx-users] CDR Report / Trunk Hunt oddity?

2009-12-10 Thread Todd Hodgen
You see this a lot in CDR. When a call is transferred to Voicemail and the drop off, or when they drop out of the Auto-Attendant you see failed calls. I'm unclear if it is because the call length was too short, or what, but it seems to be a normal behavior today with sipXecs. If someone knows

Re: [sipx-users] Sample rate doesn't match

2009-12-10 Thread Todd Hodgen
One very simple way to create your messages for sipXecs and ensure they are formatted correctly is to leave a recording in a voicemail box, and then grab it from the user portal as a wav file. It’s guaranteed to be in the correct format, and it’s very simple to create and move to your recordings.

Re: [sipx-users] Two questions about off-hook dialing and internet calling

2009-12-09 Thread Todd Hodgen
Jake, You can make adjustments to fix this in the dial plan under the phone itself - there is a digit mapping form. You need to make some considerations here. Most likely you will want to do this under the Phone Group, so that it applies to all phones of the same type. I'd recommend you find

Re: [sipx-users] Optional UI

2009-12-09 Thread Todd Hodgen
It is nice that they summarize the calls in progress and the trunks used. -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Scott Lawrence Sent: Tuesday, December 08, 2009 7:10 AM To: Jordan Turner Cc: sipx-users@li

Re: [sipx-users] PC Console for sipXecs

2009-12-08 Thread Todd Hodgen
: Tuesday, December 08, 2009 3:32 AM To: 'Todd Hodgen'; 'Sipx-users list' Subject: RE: [sipx-users] PC Console for sipXecs Todd, I didn't find pricing info on their site. Can you shed some light on how much does it cost? Thanks in advance, Nikolay. _

[sipx-users] PC Console for sipXecs

2009-12-07 Thread Todd Hodgen
I've recently had the opportunity to work at length with a PC Console by the name of Voice Operator Panel. A trial version can be downloaded at http://www.voiceoperatorpanel.com/trial/VoiceOperatorPanel-setup.exe This console is very simple and straightforward in how it works. Getting presenc

Re: [sipx-users] using regexp in dialing plan, does anyone have a working example?

2009-12-07 Thread Todd Hodgen
LOL! -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Scott Lawrence Sent: Monday, December 07, 2009 8:23 PM To: Tony Graziano Cc: Sipx-users list Subject: Re: [sipx-users] using regexp in dialing plan, does anyone

Re: [sipx-users] Dialing plan with polycom phones

2009-12-07 Thread Todd Hodgen
n somewhere that has more than a single route, with custom dial plans on a per phone or group basis, right? With a defined dial plan for the entire network, right? -Original Message- From: Matthew Kitchin (public) [mailto:mkitchin.pub...@gmail.com] Sent: Monday, December 07, 2009

Re: [sipx-users] Dialing plan with polycom phones

2009-12-07 Thread Todd Hodgen
ecember 07, 2009 7:41 PM To: Todd Hodgen; 'Sipx-users list' Subject: Re: [sipx-users] Dialing plan with polycom phones I wish, but I think I'm going to have to mirror the existing functionality. I hope that is possible. --Original Message-- From: Todd Hodgen To: mkitchin.pub...@

Re: [sipx-users] Dialing plan with polycom phones

2009-12-07 Thread Todd Hodgen
Don't know the politics you are dealing with, but it might make sense to develop dialing policies within your organization. As an example, our company now does 10 digit dialing for all calls, except International and and xx digits for internal. -Original Message- From: sipx-users-boun...@

Re: [sipx-users] Interim Hotelling Feature (XX-4987)

2009-12-07 Thread Todd Hodgen
There is a simpler way of doing this. User logs into the system with their user name and Password from any browser, enters call forwarding configuration and simply puts in the extension number or other number they want their calls forwarded to. No development required. You can have it working

Re: [sipx-users] How to set up a non-NAT'd sipXecs IP PBX without giving public addresses to the phones

2009-12-07 Thread Todd Hodgen
Sorry, just reread this question. I believe you will have to define both networks on the server as Intranet networks. Your phones will be NAT to the server, but there isn't anything you will have to do. Remote workers is a different subject. -Original Message- From: sipx-users-boun...@

Re: [sipx-users] How to set up a non-NAT'd sipXecs IP PBX without giving public addresses to the phones

2009-12-07 Thread Todd Hodgen
If the Server is on a Public Address, and the phones are on NAT addresses, how would they get to server without going through a router to get onto the same network as the server? That is where your Nat will come in - traversing the router. Seems the Server would need to know they are NAT, as it w

Re: [sipx-users] Polycom SoundPoint IP 335

2009-12-07 Thread Todd Hodgen
I'd try Mike's suggestions. The 450 was available prior to 4.0.4, abut you could use them using the configuration for the 550 phone. I'd try the suggestion to configure them as 330 phones as an interim solution. -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx

Re: [sipx-users] Suggestions on connecting sipXecs to POTS

2009-12-05 Thread Todd Hodgen
I'm answering this in a format that can be used as a reference for others who might have this same question down the road. To answer this in a basic form for those that are not aware of this terminology, there are two terms you want to get familiar with. FXO and FXS. FXO - Foreign eXchange Offi

Re: [sipx-users] Disabling Music on Hold (Was: Re: Hold/Resume with Polycom IP550)

2009-12-04 Thread Todd Hodgen
Ah, thanks for clarifying. -Original Message- From: M. Ranganathan [mailto:mra...@gmail.com] Sent: Friday, December 04, 2009 6:53 PM To: Todd Hodgen Cc: Burden, Mike; Tony Graziano; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Disabling Music on Hold (Was: Re: Hold/Resume

Re: [sipx-users] Disabling Music on Hold (Was: Re: Hold/Resume with Polycom IP550)

2009-12-04 Thread Todd Hodgen
One other thing to consider is the release of sipx you are running. You can leave that on with 4.0.4, at least that is what I understand from a previous note from Ranga. Are you running 4.0.2 by change, or something earlier? From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun

Re: [sipx-users] Display Name Issue, or not?

2009-12-03 Thread Todd Hodgen
I believe the calling name will be provided by your telco, as they hint in their reply. It appears they apply a name on a trunk by trunk basis, which is in their CNAM database, not in yours. From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf

Re: [sipx-users] Best practices for a branch office

2009-11-30 Thread Todd Hodgen
If you make that unused Windoze server another instance of sipXecs, then you can do sipXecs-sipXecs trunking between these two offices, and begin to lay out your extended dialing plan for all of these offices. -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-use

Re: [sipx-users] Best practices for a branch office

2009-11-30 Thread Todd Hodgen
If Verizon provides the ds3 internet pipe, then you can chose any ITSP for providing your SIP trunks. Other carriers are more user friendly with regards to supporting other ports, etc. And, many have user portals that allow you to control your destiny a bit better. -Original Message- Fro

Re: [sipx-users] GWAPP_REQUESTED_FAC_NOT_SUBSCRIBED

2009-11-30 Thread Todd Hodgen
One Google Search of that exact error, and the second result was this. http://ocsguy.com/2009/08/ The issue is with the configuration from your carrier for the PRI, and the fix is within your audio codes. It is unrelated to sipXecs. -Original Message- From: sipx-users-boun...@list.sipfo

Re: [sipx-users] SIP Trunk problem on sipXecs 4.0.4

2009-11-29 Thread Todd Hodgen
Can you call from phone to phone on the sipXecs? Can you call from Phone to Auto-Attendant with just sipXecs? I would want to confirm that the sipXecs system is working properly before I tried to interconnect to another system of any type. Did you run the pre-flight and what were your results?

[sipx-users] Forums

2009-11-28 Thread Todd Hodgen
Can you clarify. This is an open source product. The commercial product does have other online resources that anyone is free to pay for as an authorized distributor. However, Anyone in this user group is free to start a forum for support of this product. It's not a responsibility of the develo

Re: [sipx-users] FW: Can't route new DIDs

2009-11-27 Thread Todd Hodgen
The "Terminal Adapter" in this case will be a Channel Service Unit or CSU. They are required on the line, many people don't use them, which should not be the case. They ensure 1's density on the T-1, so you avoid issues on the span itself from timing slips, etc. It also provides a loopback point

Re: [sipx-users] Multiple Companies on same PBX

2009-11-25 Thread Todd Hodgen
Yes, you can do that. DID is routed to a particular line when you put it in as the alias. Assign that line to a button on a phone, and it will ring on that button, on that phone. -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.or

Re: [sipx-users] FW: Can't route new DIDs

2009-11-24 Thread Todd Hodgen
7;s just go to busy so for the heck of it, we set up a phone on sipx with the alias of the number above. Even though it's got the wrong area code, it rings into the phone when we set one up. On Tue, 24 Nov 2009 12:27:43 -0800, Todd Hodgen wrote: > Check your setup on the gateway.

Re: [sipx-users] Paging server performance

2009-11-24 Thread Todd Hodgen
What a shame, the discussion I have seen was on March 31. Problems with 100 phones in a group, and trying to add more. -Original Message- From: Josh Patten [mailto:jpat...@co.brazos.tx.us] Sent: Tuesday, November 24, 2009 3:11 PM To: Todd Hodgen; sipx-users@list.sipfoundry.org Subject

Re: [sipx-users] Paging server performance

2009-11-24 Thread Todd Hodgen
There was discussion around this on the list a few months ago, and the technical details were provided by one of the developers. There is a limit, I don't recall what it is, but it wasn't as high as you are wanting to go from what I do recall, but it was higher than 12. I'd check in the old archi

[sipx-users] FW: Can't route new DIDs

2009-11-24 Thread Todd Hodgen
Check your setup on the gateway. Those DID calls need to be sent to sipXecs with the DID number as the URI, or it will route the call to the URI, which is probably your main number. Scott Lawrence pointed this one out last week. SipXecs routes on the uri only. -Original Message- From: s

Re: [sipx-users] Question re: handsets

2009-11-22 Thread Todd Hodgen
Cisco is Polycom's largest customers - not such a surprise. -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Robert B Sent: Sunday, November 22, 2009 4:45 AM To: Matt White Cc: sipx-users@list.sipfoundry.org Subjec

Re: [sipx-users] sipX Bridge

2009-11-20 Thread Todd Hodgen
Jordan, Great news. I think you have the "ITSP cheatsheet", if you don't just google it, you will find it on the sipXecs site. Follow it step by step, literally. Your ITSP will come up and work for you. The ITSP is no mystery, and Ranga has written up some nice tips that will help you get it

Re: [sipx-users] sipX Bridge

2009-11-20 Thread Todd Hodgen
Jordan, The emails you called lectures are not that, but good sage advice, not from users, but the actual developers of the components you are having trouble with. If you listen to them, and describe the issue you are having in the manner they are requesting, you will get the best possible suppor

Re: [sipx-users] Feature Codes

2009-11-20 Thread Todd Hodgen
Not a request. You create it and donate it to the project. The beauty of open source is you can customize it to do whatever you want it to do, you just have to donate what you create back to the community. When you ask for features changes, you are asking someone to donate their time to create i

Re: [sipx-users] Feature Codes

2009-11-20 Thread Todd Hodgen
Are we mixing up the feature codes one would use with a Cell phone or residential Centrex type service with the Features that are available in a SIP PBX. Surely, one can't expect them to be the same. However, if someone is trying to create a commercial offering with sipXecs that includes those

Re: [sipx-users] Feature Codes

2009-11-19 Thread Todd Hodgen
The closest thing I have seen is in Mike Picher's book - he has a sample user guide that lays out the default feature codes well. There are default numbers in the system, which can be changed. Like *76, etc. Mike did a great job of laying them out in a useable format. From: sipx-users-b

Re: [sipx-users] Limiting User Call between remote site

2009-11-09 Thread Todd Hodgen
Maybe a similar scenario can be built into software only? A loopback of calls from bridge to bridge that acts as a choke? -Original Message- From: Boy Aidil Sjam [mailto:aidils...@prawedanet.co.id] Sent: Monday, November 09, 2009 7:24 PM To: 'Todd Hodgen' Cc:

Re: [sipx-users] FW: unable to route alias correctly

2009-11-09 Thread Todd Hodgen
. -Original Message- From: Scott Lawrence [mailto:scott.lawre...@nortel.com] Sent: Monday, November 09, 2009 8:50 AM To: Todd Hodgen Cc: sipx-users@list.sipfoundry.org Subject: RE: [sipx-users] FW: unable to route alias correctly On Mon, 2009-11-09 at 08:11 -0800, Todd Hodgen wrote: > Th

Re: [sipx-users] FW: unable to route alias correctly

2009-11-09 Thread Todd Hodgen
grazi...@myitdepartment.net] Sent: Monday, November 09, 2009 8:24 AM To: Todd Hodgen Subject: Re: [sipx-users] FW: unable to route alias correctly And as I look at the invite seen from the proxy it show as NPANXX (10 numbers, not +1 in front of it). So the aliases you have entered are the full 10

Re: [sipx-users] Limiting User Call between remote site

2009-11-09 Thread Todd Hodgen
This might sound a bit hairbrained, but For new offices, could you place an FXS gateway on site, and then loop the calls right back to an FXO gateway to the switch. Set up a sip trunk that rings to a hunt group for two fxs ports, which ring to your FXO ports. This would limit the numb

Re: [sipx-users] FW: unable to route alias correctly

2009-11-09 Thread Todd Hodgen
Yes, it is empty. From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Monday, November 09, 2009 7:55 AM To: Todd Hodgen Subject: Re: [sipx-users] FW: unable to route alias correctly OK. That's a little clearer now. Are you using sipXbridge? If so, do you have send all cal

Re: [sipx-users] FW: unable to route alias correctly

2009-11-09 Thread Todd Hodgen
nt: Monday, November 09, 2009 7:52 AM To: Todd Hodgen Cc: 'sipXecs users' Subject: RE: [sipx-users] FW: unable to route alias correctly On Mon, 2009-11-09 at 07:38 -0800, Todd Hodgen wrote: > The call was hung up when the console began to ring. That number > should not ring at the consol

Re: [sipx-users] FW: unable to route alias correctly

2009-11-09 Thread Todd Hodgen
ttendant to try to ensure it does not ring the console. The console is rang only when calls go directly to 827-8255. -Original Message- From: Scott Lawrence [mailto:scott.lawre...@nortel.com] Sent: Monday, November 09, 2009 4:26 AM To: Todd Hodgen Cc: 'sipXecs users' Subject: R

Re: [sipx-users] FW: unable to route alias correctly

2009-11-09 Thread Todd Hodgen
riginal Message- From: Scott Lawrence [mailto:scott.lawre...@nortel.com] Sent: Monday, November 09, 2009 4:29 AM To: Todd Hodgen Cc: 'sipXecs users' Subject: Re: [sipx-users] FW: unable to route alias correctly On Sun, 2009-11-08 at 23:03 -0800, Todd Hodgen wrote: > I'm provi

Re: [sipx-users] FW: unable to route alias correctly

2009-11-09 Thread Todd Hodgen
. -Original Message- From: Scott Lawrence [mailto:scott.lawre...@nortel.com] Sent: Monday, November 09, 2009 4:26 AM To: Todd Hodgen Cc: 'sipXecs users' Subject: Re: [sipx-users] FW: unable to route alias correctly On Sun, 2009-11-08 at 23:03 -0800, Todd Hodgen wrote: > I&

[sipx-users] FW: unable to route alias correctly

2009-11-08 Thread Todd Hodgen
I'm providing a link to several files from a system where I am having some issues with the routing of alias calls. Setup is 4.0.3, with a listed number of xxx.xxx.8255, which is an alias with forwarding to two consoles. Calls coming into this main number work as designed. However, any DID cal

Re: [sipx-users] Power Supply Failure AudioCodes MK1 / M1000

2009-11-05 Thread Todd Hodgen
It's covered in detail in their installation manual - using MEGACO specifications. www.audiocodes.com/filehandler.ashx?fileid=73916 -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Geoff Van Brunt Sent: Thursday,

Re: [sipx-users] location based dial plans

2009-11-03 Thread Todd Hodgen
Also, there is an option in devices under your phones that might be helpful. Impossible match handling is defaulted to allow "user to dispatch" When there is a mismatch in the dialing plan, you can hit send to send it out. If you change that to give reorder tone, and disable some of the gateways,

[sipx-users] sipXecs with Watchguard firewalls

2009-10-27 Thread Todd Hodgen
Has anyone had experience with older Watchguard firewalls not being able to forward sip packets? IF so, did you find a resolution short of replacing it? Situation with a Watchguard firewall passing SipXbridge Invite to an ITSP, ITSP returns the Unauth, which never gets forwarded through the ro

Re: [sipx-users] conferencing capabilities

2009-10-26 Thread Todd Hodgen
Another thought here - Hanging a laptop with a soft client off of the system might be an easier way to get the integration going rather than the conference bridge. It's just another extension on the system. -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-use

Re: [sipx-users] Updates

2009-10-26 Thread Todd Hodgen
I have not seen a release of 4.0.3 yet. The current stable release as far as I know is 4.0.2 -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Josh Patten Sent: Monday, October 26, 2009 6:25 AM To: sipx-users@list.

Re: [sipx-users] GoDaddy Srv record setup

2009-10-25 Thread Todd Hodgen
This entire discussion is about routing, and not really related to sipXecs. Once you get the routing to your server, for ANYTHING, you will be much further along and can then start to work on getting sipXecs up and running. William, your traffic will arrive at your router/firewall/DSL (router) int

Re: [sipx-users] Cannot dial auto-attendant

2009-10-25 Thread Todd Hodgen
Check under System, Internet Calling. Confirm in the Intranet Subnets that you have the correct subnets in there, with the correct subnet mask. Remove any that are not used but there by default. That's what I would check first. From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-u

Re: [sipx-users] sipX vs elastix (asterisk)

2009-10-24 Thread Todd Hodgen
An evaluation of the features is all very nice. However, the features are worthless unless the call quality is there. Did your evaluation include an evaluation of call quality, dropped calls, blocking rates, number of trunks supported, or anything technical that demonstrates the quality of the sy

Re: [sipx-users] conferencing capabilities

2009-10-23 Thread Todd Hodgen
How about having them enter the full extension number for a conference bridge from the auto attendant, rather than give them the single digit prompts. You can assign the conference bridges with three or four digit extension numbers to them. -Original Message- From: sipx-users-boun...@list

Re: [sipx-users] Phone control of Day/Night Mode

2009-10-21 Thread Todd Hodgen
I see it now, Mike has a part number for a small UPS for that phone - added value, added sale! Great ideas. BTW, if you run into any Nortel BCM's, my nephew has now done interoperability between them and sipXecs. I'm working on a document for it now. -Original Message- From: sipx-users-

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