Re: OT - Hotmail/Outlook.com marking most of our email as Junk

Agreed, it seems to be deliberate to get people moved over to the big providers, they are clearly discouraging independent email servers as they clearly scored differently. I have even been doing tests on various spare unused ip's and the amount that get blocked by microsoft (but no other

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

Cian is rumored to have said: Anne, I am incredibly grateful for the offer. I sent my emails to the tester and to the support email. Hopefully, they come up with something actionable. If you get a useful result it might be nice to summarize it to the list. Loren

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

On Sat, 19 Feb 2022, Greg Troxel wrote: As for your "domain", also look up the IP address your mail comes from, because that's more important. A lookup service I have found useful is: https://multirbl.valli.org/ Ok, actually, I got some interesting results for 136.143.188.53, which is a

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

Thanks for the advice, Greg. >I am not saying what you should do. My point is that you do not seem to truly understand what is going on (fair enough, the world is opaque and complicated) and that understanding it is good. I would agree with this statement. The challenge is, it is very

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

Cian, first, MailTester (and also the other automated systems) is notoriously bad about giving false negatives because so long as it finds *a* record (such as an SPF record) it considers it "ok"; this is why we've gone to a human-review system for test emails - I'd say in at least half the

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

Cian ApacheBugzilla writes: >> However, the shared IP comment is worth paying attention to > > Ah, so you think I should get a dedicated IP? I had read mixed things I meant tha you should understand what's going on. > I'm a little confused which way you mean this. If I understand >

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

On 19.02.22 08:32, Cian ApacheBugzilla wrote: Thanks for the advice Greg! Your mail is in html Bill Cole mentioned that, and I did try sending a plain text email to no effect. The email that you are replying to is unusually atrocious because the only way I could figure out to reply to a

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

Thanks for the advice Greg! >Your mail is in html Bill Cole mentioned that, and I did try sending a plain text email to no effect. The email that you are replying to is unusually atrocious because the only way I could figure out to reply to a mailing list email I hadn't received was,

RE: OT - Hotmail/Outlook.com marking most of our email as Junk

Complain to the European Union. It is not in Microsoft's and google's interest to fix this. By frustrating/sabotaging other providers services, they create an environment where users are forced to switch to the outlook.com/gmail.com cloud. Eg. what you have done is already more than gmail.com

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

On Sat, 19 Feb 2022, 01:10 Cian, wrote: > I am also having a world of trouble getting my emails to Outlook users. > For reference, my work domain has one user (me). I have had the account > for about 9 months and I have not yet sent 100 emails. I typically send an > email to a single

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

Your mail is in html. That will get it some points; I suggest text/plain :-) Many will say I'm just being a curmudgeon about this. Attempting to recover content and continuing: Cian writes: > I am also having a world of trouble getting my emails to Outlook > users. For reference, my

RE: OT - Hotmail/Outlook.com marking most of our email as Junk

I am also having a world of trouble getting my emails to Outlook users.  For reference, my work domain has one user (me).  I have had the account for about 9 months and I have not yet sent 100 emails.  I typically send an email to a single recipient, although I will occasionally CC a handful of

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

On 26/09/2017 20:08, David Jones wrote: There is the possibility that Hotmail doesn't like our IP address because it is a consumer/ADSL/end-user IP - although I've removed it from the Spamhaus PBL database. I guess Hotmail must be using an internal database I would put money on this being

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

On 09/26/2017 04:03 AM, Sebastian Arcus wrote: On 21/09/17 11:13, Zulma Pape wrote: It means that your ip is greylisted in their end. There are many solutions to fix this issue, but the easiest and cheapest one is the get a new ip, and refill the form and see their feedback about it. If it

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

You need to learn from the feedback you received. Your server is still rejecting mail to postmas...@open-t.co.uk and ab...@open-t.co.uk, no wonder you are blacklisted!

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

On 21/09/17 11:13, Zulma Pape wrote: It means that your ip is greylisted in their end. There are many solutions to fix this issue, but the easiest and cheapest one is the get a new ip, and refill the form and see their feedback about it. If it qualifies for mitigation then you'll start

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

John Hardin skrev den 2017-09-21 17:06: and just received an email saying that the IP address doesn't qualify for mitigation. I'm not sure if that means that the IP address is already clean at their end, or it is blacklisted or greylisted, but they don't want to unblock it. Or perhaps

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

On Thu, 21 Sep 2017, Sebastian Arcus wrote: and just received an email saying that the IP address doesn't qualify for mitigation. I'm not sure if that means that the IP address is already clean at their end, or it is blacklisted or greylisted, but they don't want to unblock it. Or perhaps

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

On 21/09/17 10:28, Zulma Pape wrote: Here is the link to the forms I talked about. Good luck ! https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0=capsub=edfsmsbl3=en-us=635622755123113400 Thank you for that - I've just managed to find that form in the maize of MS

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

On 19/09/17 17:17, Jerry Malcolm wrote: My recommendation as a first step is to go to mail-tester.com. They will tell you to send an email to a temp email address, and they will analyze and grade your email as to 'spamy-ness'. Outlook, gmail, etc were flagging a lot of my emails.  After I

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

On 19/09/17 10:29, Zulma Pape wrote: There are tons of ways to get your IP a good reputation with Hotmail. Start setting up the SNDS, this will help you monitor your reputation directly with Microsoft. Hi - thank you for the suggestions. I have signed up for the SNDS programme - which looks

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

On Wed, 20 Sep 2017, Rupert Gallagher wrote: > 10. The emails we send are operational and notices emails to customers -  who need them. They call on the phone and complain they haven't received  them - just to discover they were sent, but ended up in the junk.  Tell them to send you a copy of

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

> 10. The emails we send are operational and notices emails to customers - who need them. They call on the phone and complain they haven't received them - just to discover they were sent, but ended up in the junk. Tell them to send you a copy of the header, then look for clues in their anti-spam

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

Allow incoming to postmaster@ and abuse@. Sent from ProtonMail Mobile On Tue, Sep 19, 2017 at 8:25 AM, Sebastian Arcus wrote: > This is a bit off topic as it is not directly related to SA, but I'm hoping > that with the email and spam expertise on this group, someone

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

My recommendation as a first step is to go to mail-tester.com. They will tell you to send an email to a temp email address, and they will analyze and grade your email as to 'spamy-ness'. Outlook, gmail, etc were flagging a lot of my emails.  After I finally fixed everything and got

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

On 09/19/2017 01:25 AM, Sebastian Arcus wrote: This is a bit off topic as it is not directly related to SA, but I'm hoping that with the email and spam expertise on this group, someone might throw in a useful idea - which would be much appreciated. I have this problem on one site where most

Re: OT - Hotmail/Outlook.com marking most of our email as Junk

Microsoft use their own methods of detection including based on reputation and 'length of service' - ie, if you have only just started sending emails out from your own address (which you have) then they may well consider you suspicious. Theres not much yo can do about it. More info here:

OT - Hotmail/Outlook.com marking most of our email as Junk

This is a bit off topic as it is not directly related to SA, but I'm hoping that with the email and spam expertise on this group, someone might throw in a useful idea - which would be much appreciated. I have this problem on one site where most emails we send to Hotmail/Outlook.com/Live.com