Angel
You asked privately if you could return after almost 2 years and I agreed
that you could....just provide some identification so I could process the
refund, that's all.
I fully acknowledge that MAYBE "your" generator isn't working
right. Things happen.
I always check them out and fix them free if that's the case. But I
wasn't allowed the opportunity to do that before you publicly dissed a more
than perfect service record.
Even that I can put up with.
But then you say that "others" are having problems but won't identify who
those others are so I can rectify the situation...if it exists.
"as though" you actually NEEDED to to fabricate a generalized backup
scenario to get what you want when you always have without argument.
I certainly haven't heard from them and I'm ALWAYS open to solving any
problems that might crop up, even in the middle of the night.
You didn't mention how many hours I spent with you.
You didn't mention that I accepted a refund request long after any
warrantees expired.
You didn't mention that I had sent things to you, probably with a huge
discount if not for free.
I have never been your enemy, but all of a sudden I am yours.
I have never been defensive, but all of a sudden you attack, not just me
privately, but my hard earned reputation as well... and in public,
TWICE [There was another similar schizophrenic incident a few months ago,
privately nice, publicly nasty ]
I have never argued with you and never did anything BUT try to
help, even at my expense.
All smiles, then suddenly off the deep end in rage. Geepers Creepers.
That is cheap, mean, unwarranted, completely unnecessary and PUBLIC slander.
There are just no other words for it.
All I wanted is to see what, if anything, was wrong and was willing to
take *more* than a total loss to do it.
I can't resell used items. Free shipping costs money. [It ain't free]
"Who" is right or wrong is not my issue. Solving problems where problems
ARE, is the only way to solve problems.
Anyhow, You didn't ask for a return address. It's right on the label and
on the website.
You didn't identify who you are, when you made the purchase, or anything.
Am I to be a detective too?
The refund offer still stands, but now I want proof of purchase for all
items and all of them returned including whatever I sent for free and they
must be in good enough shape so I can donate them to someone.
Some good may come out of all this yet.
Normally, I'd just take a persons word as their bond.
You have shown yourself to be of questionable veracity.
You will, of course, take that out on me too, in as vindictive and
unwarranted a fashion as you can dream up and magnified publicly with
unbacked fabrications.... as all of your perceived and unproven problems were.
Such is insanity.
I think you need to go see a shrink for a distemper shot or something.
You DO have a problem I can't do anything about.
Ode
At 06:41 PM 9/21/2006 -0700, you wrote:
Ode,
Your bullying techniques won't work on me.
You are not being truthful or honorable and you know it.
You are threatening me and you are insinuating a load of dishonorable
things about me dishonorably.
I have nothing more to say to you or your "possy" who's got their panties
in a wad that a girl actually dares to speak a truth that happens to annoy
them.
I didn't ask for this DRAMA and all these accusations from you or your posse.
I didn't complain about you or your product. I just asked for a
recommendation. My post last week just stated that I needed a simple
reommendation on other products people are using. Nothing more ! You act
like I attacked your manhood !
If this is what happens to anyone who DARES to say that your generator
isn't working well, no wonder you have to ask ME for the names of the
people unhappy with what you're selling ! If you really want to hear from
people directly, consider following your own advice and open your mind to
the possibility that your product is FAULTY instead of taking the easy way
out and blaming the user.
"If I insist that the root of a problem lies where it doesn't, I'll NEVER
solve the problem."
I asked you for an address to return your unit, days ago. Never got it.
Don't care to deal with all your hassle about it anymore for a measly
hundred bucks.
I'm getting my new generator and have enough people on this list who've
contacted me off-line and offered to help right now as well as once I get
going again with the new generator.
So, I'm all set and grateful for all the help and humor shared with me by
so many wonderful people on this list!
Signing off.
Angel
----- Original Message ----- From: "Ode Coyote" <odecoy...@alltel.net>
To: <silver-list@eskimo.com>
Sent: Thursday, September 21, 2006 5:54 AM
Subject: Re: CS>better generator?
Hey
If the silver is coming off the electrodes, there's no way in the world
it's not going into the water.
If there is current flowing between the electrodes, it has to make silver
ions to do it.
Since the LED is hooked up in series with the electrodes in a silverpuppy
and SHOWS that ions are entering the water which it must do for current to
flow, if that LED is lit, it MUST be making ions in that water.
If the LED isn't lit up, there's no way the electrodes will erode.
There's just no way around that.
If the LED lights up and the electrodes DON'T go away, that could be due
to water inside the generator. [Which will eventually kill the generator]
That current is going somewhere.
If the LED lights up when the electrodes AREN'T in the water, the
generator is full of water and we'll go from there.
Either your "problem" is in the way you measure the PPM.
Or where the silver *wound up* after it entered the water.
It's there somewhere !
If the bottom of the generator is all silvery, that's where it went and
where it will continue to go because the container was repeatedly filled
too full and the *operator* shorted the process out.
In all such cases, it's operator error of the machine, or the instruments.
Have these "other people" contact me.
Those who have, received satisfaction.
I'll fix any machine that's really broken, regardless of reason, or lack
there-of...but sending in a machine that's not really broken is absolutely
pointless.
98 times out of a hundred, it's the operator that needs the trouble
shooting.
Another 1.98% is a broken machine because the operator didn't get the
troubleshooting soon enough.
.02% is plain old *out of the blue* failure of some part.
It doesn't matter which...I'll fix whatever CAN be fixed.
I can't fix a persons head without their co-operation.
Believe this: There is no limit to perceptual error and resulting logical
error.
I've had more than one person call and ask why a spot of paint no longer
lights up. [If you ever really DID see that spot of paint light up, tell
me how you got it to. I'll share the riches! ]
One even saw the red LED light up several times when the first thing they
did was to put the power supply in their junk drawer.
There was no red LED on that machine. [It was yellow and can't light up
unless you plug something in]
Even the smartest people can do incredibly idiotic things and never even
consider that they are being the idiots.
Everyone does it now and then, myself not excepted.
That's human nature.
I don't know who said this but it's true enough.
"Nothing is foolproof to the sufficiently talented fool."
I know this from experience:
If I insist that the root of a problem lies where it doesn't, I'll NEVER
solve the problem.
The very first place to look is how the problem is being perceived
because perception is the least reliable element in any problem.
"It can't be this because I can't be that stupid" ?
Forget that. It never works.
ANYBODY can be that stupid. Denying it never helps.
Saying that "other people" have made the same errors doesn't make them
not be errors.
What is far more likely is that those people discovered that they were
looking at the problem cock-eyed and are reasonable people.
Any machine can have a problem even if the odds are very good it's the
person with the problem.
List the "other people" and I'll address the problems where they are, no
matter where OR why they are. [Even if "I" am it or have to buy my way out
of their part because they refuse to address the perception of a problem
that doesn't really exist ]
It boils down to this cold hard fact:
Either you'll be happy with the product or you'll be happy denying being
a sufficiently talented idiot.
That's what "Refund for no reason at all" means.
Usually, 30 days is long enough to not figure something out.
In your case, Angel, that was extended to *whatever it takes* on 09/19/06
without any arguments, but you didn't bother to mention that here. It
takes you almost 2 years?
Not mentioning that is a direct and dishonest public attack on my
integrity, honesty and reputation which is the very basis of sales...the
customers, being my only sales team. [BTW, thanks for the very nice plugs
to Marianna. The CS probably went brown due to contaminants impregnated in
the storage bottle glass..happened to me once too, after triple washing
and rinsing that jar. Funny story actually. ]
Legally, that's called slander.
I'll not play that game.
Make your return, take your refund..
..but doing so will be quite revealing, now won't it?
How? Not having the machine looked at disallows eliminating it as the
problem.
However pointless having a free look-see might be, however many times that
option was offered, it hasn't been done.
"It" either works right or it doesn't.
If it doesn't, I would have MADE it work right, at no charge, as
stated.
If there's nothing wrong with it, there's something wrong with your
procedures.
I have no control at all over that.
You aren't playing fair and you are publicly not playing fair.
As a result, refund and revelation is the only option I'll accept.
At this point, either the machine is broken and so are you, or, you are
broken and the machine isn't.
I've done everything I can to ensure that you cannot be dissatisfied with
the product. I've gone well beyond that call. Did I even charge you for
a $45 upgrade item?
You've now made sure that you can only be self exposed as unreasoning.
You've absolved me of the need to eat crow [I have in the past and it
hurt, but I did it.] and this slander game will end.
I could sue, but won't at this time. The truth is more important than
the money you paid. [Besides, I AM as nice as I'm allowed to be and then
some. ]
BTW Google can tell me wherever you go from here and where you've been.
There is not much on the web that isn't public.
The truth will be told.
Ode [OK, I'm done being pissed off now. Back to something useful. ]
If you loan money to someone who never pays you back, what you're really
doing is paying them to go away.
It's usually worth it in the long run.
At 02:52 PM 9/19/2006 -0700, you wrote:
Yes, other people are having the same problem as I am. Well, I can't say
it's the same "problem" but I can say they are having the same issues with
the results, as I am.
I had about 26-28 responses to my first posting a few weeks ago and this
last one a few days ago, all from very helpful people. About 10-12 of
them said they couldn't tell me why it wasn't working, because it wasn't
working for them either. Some of them said that it HAD worked for a few
months, but after that, no matter how long they let the generator run, it
never produced ppm higher than mine does. Most of them seemed smarter
than I am however, since they stopped trying. They realized all they were
doing was wearing down their silver rods. I guess I'm too optimistic,
every dang batch I made I kept hoping that THIS time it will work ! And
sure enough, my silver rods are way skinnier than they should be based on
how very few batches I've done since I got this thing.
Some of them said that they didn't bother posting any questions about it
because it seems the responses to problems are always stating and advising
the obvious.
My personal experience hasn't been that this list's posts and responses as
"restating the obvious," on the contrary, I've found them very helpful and
I'm grateful for them. But perhaps that is because I'm still a relative
beginner at this stuff.
Thanks for your offer of free repair, but we already did that once without
any improvement.
What other generators are all the list members using?
Angel
----- Original Message ----- From: "Ode Coyote" <odecoy...@alltel.net>
To: <silver-list@eskimo.com>
Sent: Tuesday, September 19, 2006 7:39 AM
Subject: Re: CS>better generator?
What other people are having problems?
So far as I know, you are the only one.
If you think it's not working right, send it to me for free repairs.
ode
At 03:11 PM 9/18/2006 -0700, you wrote:
Hi all,
A few weeks ago I posted asking for advice on how to get my Silver Puppy
to work properly. Although I had dozens of responses (thank you to all
!!! ), we were not able to get it working properly. It seems about half
of the people had the same problem with theirs (not being able to make
anything higher than 3-4ppm) but didn't care too much since 3-4 ppms is
enough for their needs.
I want higher ppms and this was one of the reasons I chos the Silver
Puppy, but since the Silver Puppy isn't able to produce that, I'm asking
for recommendations on other brands/units that are more reliable in
producing specific ppms.
Would you more experienced and more knowledgable silverists please
advise on what I should consider getting?
Grateful,
Angel
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